What is a nurse case manager and how to become one

Updated January 8, 2025
4 min read
Quoted Expert
Earlene Masi
introduction image

A nurse case manager oversees the care of patients with complex medical needs. They work with doctors, nurses, and other healthcare providers to ensure that patients receive appropriate care. Nurse case managers assess medical needs, develop care plans, coordinate services, monitor progress, and provide emotional support to patients and their families. They also collaborate with insurance companies to ensure that patients receive the necessary coverage. Nurse case managers are critical in improving patient outcomes.

What general advice would you give to a Nurse Case Manager?

Earlene MasiEarlene Masi LinkedIn Profile

Assistant Professor of Exercise Science, Anderson University

Always be true to yourself. In any situation, never be afraid to ask for help. As you enter the workforce, remember communication is critical, always be a team player, and always be open to change. Remember to try and find a job that you enjoy, and that gives you a sense of fulfillment.
ScoreNurse Case ManagerUS Average
Salary
5.3

Avg. Salary $68,461

Avg. Salary $59,228

Stability Level
10.0

Growth Rate 6%

Growth Rate 0.3%

Diversity
6.3
Race

American Indian and Alaska Native 0.44%

Asian 8.89%

Black or African American 11.73%

Hispanic or Latino 9.11%

Unknown 4.27%

White 65.56%

Gender

female 90.35%

male 9.65%

Age - 43
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43
Stress Level
10.0

Stress level is very high

7.1 - high

Complexity Level
9.1

Complexity Level is advanced

7 - challenging

Work Life Balance
7.8

Work Life balance is good

6.4 - fair

What are the pros and cons of being a Nurse Case Manager?

Pros

  • Ability to advocate for patients

  • Opportunity to work in a variety of settings

  • Job security and growth potential

  • Competitive salary and benefits

  • Professional development opportunities

Cons

  • Emotional toll of working with sick or injured patients

  • Ongoing changes in healthcare policies and regulations

  • Difficulty in balancing patient needs with insurance limitations

  • Constant need to multitask and prioritize tasks

  • Exposure to infectious diseases and other workplace hazards

Nurse Case Manager career paths

Key steps to become a nurse case manager

  1. Explore nurse case manager education requirements

    Most common nurse case manager degrees

    Bachelor's

    45.9 %

    Associate

    36.3 %

    Master's

    8.6 %
  2. Start to develop specific nurse case manager skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Care Management25.25%
    Discharge Planning16.98%
    Patients10.61%
    Home Health7.73%
    Rehabilitation3.20%
  3. Complete relevant nurse case manager training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New nurse case managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a nurse case manager based on U.S. Bureau of Labor Statistics data and data from real nurse case manager resumes.
  4. Gain additional nurse case manager certifications

    Nurse case manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific nurse case manager certification, having one may help you stand out relative to other applicants.

    The most common certifications for nurse case managers include Certified Case Manager (ACM) and Certified Nurse Assistant (CNA).

    More About Certifications
  5. Research nurse case manager duties and responsibilities

    • Develop and manage plan of care for symptom management for patients/families in home, ALF, and SNF arena.
    • Maintain communication with commercial insurance payers, manage Medicare and Medicaid sources and conduct daily clinical updates to insurance companies.
    • Coordinate surgery schedules with doctor, hospital, medical equipment representative and patients.
    • General assessment and care/case management of Medicare patients including wind care, diabetes, cardiac complications, respiratory treatments.
  6. Prepare your nurse case manager resume

    When your background is strong enough, you can start writing your nurse case manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a nurse case manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Nurse Case Manager Resume templates

    Build a professional Nurse Case Manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Nurse Case Manager resume.
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  7. Apply for nurse case manager jobs

    Now it's time to start searching for a nurse case manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Nurse Case Manager Job

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Average nurse case manager salary

The average Nurse Case Manager salary in the United States is $68,461 per year or $33 per hour. Nurse case manager salaries range between $48,000 and $97,000 per year.

Average Nurse Case Manager Salary
$68,461 Yearly
$32.91 hourly

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How do nurse case managers rate their job?

-/5

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Nurse Case Manager reviews

profile
A zippia user wrote a review on Aug 2022
Pros

Helping others

Cons

Getting approval and watching families go through their proceed with difficulties


profile
A zippia user wrote a review on Dec 2021
Cons

Staffing ratios, unfairness, constant expectations. Healthcare is a business but doesn’t treat nurses like business employees


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A zippia user wrote a review on Aug 2020
Pros

helping people and saving lives

Cons

the pay is not good not enough for the lifestyle I would like to live


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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