NorthCare Jobs

As a Mental Health Tech, you'll provide invaluable peer support services, serve as an advocate, and offer essential information to consumers in an urgent care setting. Your presence is crucial to help us meet our operational needs, and this role is designated as essential. This position is slated for a 12 hour shift from 7am-7pm; 3.5 days and 3.5 days off. With a shift differential. Key Responsibilities: * Utilize your recovery experience to mentor and teach effective coping techniques and self-help strategies. * Work cohesively within a team, participating in treatment team meetings to ensure continuity of care. * Help clients apply for benefits, provide transportation when necessary, and support them in developing independence and self-sufficiency. * Maintain clinical records, track outcome measures, and ensure confidentiality. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness Qualifications Qualifications: * High School Diploma or GED, knowledge in mental health recovery and wellness, and current/former consumer of mental health services. * Proficiency in MS Word, good interpersonal and communication skills, and flexibility. * Reliable transportation, valid Oklahoma Driver's License, automobile liability insurance, and completion of required training within 30 days of employment. * Starting salary for this position is guided by experience, education, certification(s), and the ability to perform the assigned tasks NorthCare/VarietyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma-informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are currently seeking an experienced and detail-oriented Controller to join our financial leadership team. Reporting to the Chief Financial Officer (CFO), the Controller will oversee financial operations, ensure regulatory compliance, and provide accurate financial reporting to support strategic decision-making. This role also supervises the accounting team, manages internal controls, and ensures the organization's financial sustainability. If you are passionate about supporting a mission-driven organization, we encourage you to apply! About the Position The Controller is a key member of HOPE's leadership team. This role involves managing daily accounting operations, including accounts payable, accounts receivable, and general ledger activities. The Controller prepares timely and accurate financial statements, leads the annual audit process, and ensures compliance with nonprofit accounting standards. This position also oversees grant and contract management, mentors the accounting team, and advises executive leadership on major financial decisions. The Controller contributes to fostering a recovery-focused, trauma-informed service environment for individuals in need of behavioral health and recovery services. Requirements Bachelor's degree in Accounting, Finance, or a related field. 5-7 years of experience in financial operations, preferably in nonprofit or healthcare finance. Strong familiarity with grant management and CCBHC financial compliance preferred. Skills Proficiency in nonprofit accounting standards and GAAP. Advanced knowledge of financial software and Excel. Exceptional analytical, organizational, and leadership skills. Effective communication with diverse teams and stakeholders. Strong problem-solving and process improvement abilities. We Offer Competitive Compensation Full Benefits including 100% paid health and dental! Life Insurance Over 2 weeks PTO first year plus 1 Friday off per month (Wellness day) 11 Paid Holidays per year Bereavement Leave - 5 days per year 8 hours of Volunteer Pay Retirement contributions of 10% with no match required Paid Professional Development Time And More!

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are currently seeking a Peer Recovery Support Specialist (PRSS) to join our Community Living Program. This individual will provide peer support services, advocate for consumers, and assist them in regaining control of their lives and recovery processes. If you have lived experience with mental health or substance use disorders and are passionate about supporting others in their recovery journey, this role may be the perfect fit for you. About the Position As an PRSS in the Community Living Program, you will offer peer support services and assist individuals with finding housing opportunities tailored to their specific needs. In this community-based role, you will meet clients where they are, you will advocate for their housing and recovery needs, while helping them regain control of their lives. Your work will involve building relationships with clients, advocating for services, and connecting them with critical resources to achieve stability and recovery. About the Program The Community Living Program at HOPE Community Services provides comprehensive support to individuals facing housing instability or homelessness, while also addressing their mental health and substance use recovery needs. The program is designed to connect clients with safe, affordable housing opportunities and offer personalized, community-based services that empower individuals to regain control of their lives. Through a trauma-informed, recovery-focused approach, the Community Living Program promotes housing stability, self-sufficiency, and long-term recovery by providing advocacy, peer support, and access to essential resources. Our team works directly with clients in various community settings to ensure they receive the support needed to overcome challenges and achieve lasting success. Requirements Demonstrated recovery from a mental health or substance use disorder HS Diploma or GED Reliable transportation Skills Ability to build rapport and maintain positive relationships with clients, employers, and colleagues. Strong verbal and written communication skills to effectively interact with a diverse range of individuals. Empathy and Compassion Must be efficient in managing multiple tasks, maintaining accurate records, and meeting deadlines. We Offer Competitive Compensation Full Benefits including 100% paid health and dental! Life Insurance Over 2 weeks PTO first year plus; 1 Friday off per month (Wellness day) 11 Paid Holidays per year Bereavement Leave - 5 days per year 8 hours of Volunteer Pay Retirement contributions of 10% with no match required Paid Professional Development Time Student Loan Repayment Program And More!

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. SUMMARY Provides individual, family, and group counseling, assessment, crisis intervention, linkage and referral services for adult and youth clients and their families by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Adheres to agency policy and procedures, as found in the online SharePoint Folder. Also adheres to CARF and DMHSAS standards and criteria, federal and state confidentiality rules and regulations, and any special funding source requirements including Medicaid and HCA regulations. Supports and promotes a service environment for individuals in need of behavioral health and/or co-occurring services that are recovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives. Attends annual core competencies training in relationship to individuals with co-occurring disorders or who have experienced trauma in their lives. Establishes and maintains professional working relationships with supervisors and peers. Can effectively work within a team or group setting cohesively. Monitors eligibility status and makes application for Social Security, Title XIX (Medicaid), QMB, and other benefits the client may qualify for and seeks to assist eligible clients in the Health Home Services. Maintains up-to-date address, phone number, contact persons, and financial information on all clients. Establishes rapport with clients/families, assesses client/ family needs; organizes, plans, and delivers face-to-face client services; and conducts follow up on the outcome of services provided. May conduct intakes on new admissions to the agency and assess appropriate service needs. Provides clinical assessments, evaluations, treatment plans, crisis intervention, referrals and linkage with internal and external resources. Provides individual, family, and group counseling to assist clients in gaining insight into personal and interactive problems. Provide various therapeutic interventions as needed to assist consumers in identifying and overcoming barriers in their lives that may hinder them from reaching their goals. Assist with development and coordination of comprehensive wellness plan/comprehensive care recovery goals with the Housing staff, consumers, and their families. Teach and assist in development of problem solving and coping skills. Provide therapeutic services that are recovery focused, co-occurring capable, culturally competent, welcoming, and attentive to the needs of the individuals who have experienced trauma in their lives. Responsible for maintaining strict confidentiality guidelines for interactions regarding consumer and family information. Provides a minimum of 85 hours billable services with consumers per month. Utilizes the philosophy of Collaborative/Therapeutic Documentation to meet clinical record keeping documentation standards and ensure documentation is completed with the Consumer to the extent possible and all documentation is completed on the same day of the date of service. Responsible for seeking out supervisory assistance for additional training and to enhance skill set as needed. Establishes and maintains professional working relationships with supervisors, peers and community partners which may include hospitals, inpatients mental health providers, hospice, health and nutrition providers, local gyms, trainers, local and state health departments, faith-based organizations, and other community resources. Interacts with other professionals to discuss therapeutic services or treatment, new resources or techniques, and to share information. Coordinates with all treatment team members to ensure all objectives of the Comprehensive Care Plan are progressing. Reports and documents services in accordance with agency policy and procedures. Adheres to HOPE policy and procedure of having documentation completed by the end of the next business day. May be required to participate in providing on-call services and carry on-call cell phone for after-hours contact. May be required to work evening and weekend hours. May be required to provide services in a community setting. May be required to provide client transportation using personal vehicle or agency owned van or small bus. Performs other related duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Current license (LPC, LMFT, LCSW, LADC, etc.) in Oklahoma; or Master's degree in psychology, social work, or related field and eligible for licensure supervision. CERTIFICATES, LICENSES, REGISTRATIONS Professional license is preferred (LPC, LCSW, LMFT, LADC, etc.); Master's degree in psychology, social work or related field and eligible for licensure supervision. Required to complete, Therapeutic Options or approved safety training and annual updates. May be required to obtain and maintain First Aid and/or CPR Certifications. In order to provide client transportation in private or agency vehicles, must possess current, valid Oklahoma license, and meet HOPE insurance requirements. HOPE will annually obtain copy of Motor Vehicle Record from the Department of Public Safety. LANGUAGE SKILLS Ability to read and comprehend basic instructions, correspondence, and memos. Ability to write correspondence to courts, schools, etc. Ability to effectively present information in one-on-one and small group situations to families, clients, and other employees of the organization. Ability to complete thorough and accurate clinical documentation and writing in a medical record chart and complete needed assessments. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to seek out supervisory assistance for additional training when needed and make application of techniques or other skills to meet essential job duties and responsibilities. OTHER SKILLS AND ABILITIES Ability to relate to persons with severe mental illness and/or substance abuse in a positive, helpful, and constructive manner. Ability to establish and maintain effective and tactful working relationships with co-workers; to express ideas and facts clearly and concisely in written or oral form. Personality and mature presentation of oneself demonstrating the ability to work with various systems while maintaining objectivity and cooperative attitude. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. The employee must have vision enough to read written or typed data. Employees must have enough hearing and speech to communicate effectively with staff, clients, and public in person or by phone. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level in the work environment is usually quiet with minimal external noise.

Primary Duties and Responsibilities: 1. Assists Variety Care patients by providing referrals to and/or information about resources for basic subsistence needs such as food, clothing, and shelter and to resolve immediate crises due to limited financial resources or other socioeconomic challenges or barriers. 2. Works collaboratively with Variety Care patients and their families in accessing appropriate Variety Care clinical care and/or grant programs that enable patients to better adhere to medical, dental, or behavioral health treatment plans or to improve family functioning. 3. Demonstrates a patient‐centered attitude, supporting the Variety Care effort to encourage patients to become more involved in their own care. 4. Works collaboratively with Variety Care staff to promote patient access. 5. Supports Variety Care's pursuit of accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient and Equitable. 6. Enters appropriate documentation into the electronic medical record and/or other Variety Care data base, as assigned by supervisor. 7. Tracks referrals and provide other documentation, as requested by supervisor. 8. Provides BH Screening as requested to assist in triage of patients. 9. Participates in monthly departmental meetings. 10. Provides backup coverage for other positions as trained. 11. Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. 12. Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result‐oriented problem solver who is responsible and accountable. 13. Performs other duties as assigned. Qualifications Requirements, Special Skills or Knowledge: * High school diploma or GED. * Bilingual (English/Spanish). * Possess a positive work attitude and the ability to work as a team member. * Experience working with minimal supervision. * Ability to adapt to the changing health care delivery environment. Preferred Requirements, Special Skills or Knowledge: * Two years of experience assisting clients with referrals and/or social services. * Similar work experience in Oklahoma City. * Intermediate Computer skills.

Department: Patient Access Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: * Attentiveness-Showing the worth of a person or task by giving my undivided concentration. * Discernment- Understanding the deeper reason why things happen. * Resourcefulness- Making wise use of what others might overlook or disregard. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Perform duties, under direction of Patient Access Supervisor, in scheduling and providing assistance to patients to access Variety Care services throughout all clinics. Provides excellent customer service, answers telephones in a timely fashion, facilitates appointments, and follows all operational and clinical guidelines to provide service excellence. Communicates with Care teams to support an efficient delivery of care. Familiar with all services provided within our clinics and provides patient access through scheduling of appointments, telehealth services or connection to key resource departments. Primary Duties and Responsibilities: * Provides excellent customer service and appropriate telephone etiquette at all times and schedules the patient based on their needs. * Provides good verbal communication through active listening skills; personalized and attentive service and a caring and thoughtful attitude. * Manages all incoming telephone calls and represents the VC health center as a first point of contact with a pleasant and professional demeanor. * Strives to consistently meets and/or exceeds individual Patient Access performance measures. * Proficient in EPIC (EMR) scheduling and Patient Access workflows to ensure appropriate documentation in patient communication, inbasket messaging, and patient data. * Utilizes screening tools such as Symptom Screener to ensure patient acuity is assessed for the most appropriate service. * Attends employee meetings and staff trainings to ensure continuous quality improvement in job performance. * Obtains accurate and required information/documentation from patient at time of call. * Utilizes Patient Access LEADS in coaching opportunities, job training, daily questions. * Follows HIPAA guidelines and OCHS Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff members if problems arise. * Able to handle patient/specialty complaints and seeks out manager assistance when needed. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Performs Other duties as assigned. Qualifications Requirements, Special Skills or Knowledge: * High School Diploma or GED. * Computer experience, competency in data entry-business applications. * Direct experience working with the public in customer service role in retail or phone. * Expert communication-listening skills. * Experience working with confidential information. * Expert organizational skills - able to concentrate and prioritize work in an active environment. * Expert communication skills-ability to handle conflict, critical thinking and empathy-patient and customer service focused. Preferred Requirements, Special Skills or Knowledge: * Medical Assistant experience. * Experience with direct patient care. * Bilingual (Spanish/English). * Background knowledge of a medical environment. * Understands medical terminology. * Tele-marketing or previous call center experience. * Experience OCHIN/EPIC * Patient Service Representative experience. * Patient Access Specialist experience. Essential Functions: * Must be able to lift 25 pounds. * Able to sit for long periods of time

Department: Women, Infants & Children Program (WIC) WIC Certifier Employee Category: Non-Exempt Reporting Relationship: WIC Clinic Manager Character Qualities: * Compassion- Investing whatever is necessary to heal the hurt of others. * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Gentleness- Showing consideration and personal concern for others. * Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions. Summary of Duties and Responsibilities: Under the supervision of the WIC Clinic Manager, the WIC Certifier is responsible for assessing pregnant and breastfeeding women and children under five years of age for eligibility to participate in the WIC program. Duties include but are not limited to performing anthropometrics and biochemical assessments, evaluating diet and health care needs, assigning a food package appropriate to the needs of the client, and providing education and referrals appropriate to the risk criteria identified. Primary Duties and Responsibilities: * Completes certification and recertification of eligibility for WIC services, using PHOCIS software and following Oklahoma State Department of Health (OSDH) WIC Service guidelines. * Obtains weight, height, and blood specimen for analysis of hemoglobin level. Accurately documents and assesses the results. * Interviews clients; assesses dietary intake; supports breastfeeding and issues breast pumps when needed. * Issues WIC benefits and explains purpose of the WIC program. * Evaluates nutrition status of individuals and provides basic nutrition education. Refers high nutrition risk participants to clinic Nutritionist for follow up. * Facilitates group nutrition classes for pregnant and post-partum women, infants, and children. * Makes referrals to other health professionals and programs. * Maintains records and prepares reports. * Maintains inventory of breastfeeding supplies for clinic. * Cleans equipment, including multi-user breast pumps, restocks supplies in lab rooms/office, and orders office, laboratory, and breastfeeding supplies as needed. * Answers and routes telephone calls, reviews and responds to all work-related electronic communication. * Demonstrates Variety Care core values in everyday work and assists with meeting WIC program goals. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provides leadership and works with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Is a leader in the department and community. Is a result-oriented problem solver who is responsible and accountable. * Travels and works at various locations, as requested by supervisor. * Performs other duties as assigned. Qualifications Requirements, Special Skills, or Knowledge: * High school diploma or GED equivalent. * Basic knowledge in computer data entry and/or word processing. * Basic organizational skills and initiative. * Experience handling confidential information. * Experience working in a multi-faceted, fast-paced environment. * Experience handling stressful situations and difficult participants. * Experience following oral and/or written instructions. * Ability to secure WIC Certifier certification required within 6 months of employment, if needed. * Experience working well with people of diverse socioeconomic/cultural backgrounds. * Expect computer keyboarding as well as experience taking notes on a regular basis. Preferred Requirements, Special Skills, or Knowledge: * Bilingual (English/Spanish). * Two years of experience in a health clinic or related organization or specialized training in medical services or nutrition. * Experience or training with the WIC program. * Experience working in a professional office environment with the ability to communicate one-on-one, via telephone, and in group setting. * Comfortable using virtual technology like Teams or Zoom. * Experience in at least one the following areas: * Nutritionist * Certified WIC Nutrition Therapist (CWNT) or Competent Professional Authority (CPA) such as a Physician, Physician's Assistant, Registered Nurse, Registered Dietitian, or Licensed Practical Nurse * WIC Clerk with 2 years' experience. Essential Functions: * Must be able to lift 25 pounds.

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. SUMMARY Under general supervision, installs, maintains, and repairs equipment, physical structures, and plumbing and electrical systems in commercial or residential establishments by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Adheres to agency policy and procedures, CARF and DMHSAS standards and criteria, federal and state confidentiality rules and regulations, and any special funding source requirements. Supports and promotes a service environment for individual in need of behavioral health and/or co-occurring services that is recovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives. Attends annual core competencies training in relationship to individuals with co-occurring disorders or who have experienced trauma in their lives. Meet with supervisor each morning to prioritize workflow. May perform monthly inspections of facilities for compliance with fire and safety standards and monitor for maintenance needs. Performs residential inspections required by funding source according to Section 8 Housing Standards. Performs all minor, routine maintenance functions necessary to the physical operations of the facilities. Performs routine duties required to maintain grounds, sidewalks, and parking areas. Performs minor repairs of equipment owned by agency. Moves office furniture, as assigned. Moves client's residential furnishings, as needed. Performs minor plumbing and electrical repairs. Repairs and maintains physical structure of establishment or coordinates such repairs and maintenance performed by outside contractors. Assist supervisor in preparing specs for outside contract bids for repairs. May be asked to monitor work performed by outside contractors and verify work satisfactorily completed. Travel will be required. Reimbursement for use of personal vehicle will be made in accordance with agency policy and procedure. May assist in training of other facility maintenance technicians. May be required to perform security duties, as needed. May be required to work evenings or weekends. Performs other related duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable form of transportation as travel is required. EDUCATION and/or EXPERIENCE Certification of completion of formal training in building or construction trades or building trade license and two years related experience; or Equivalent combination of education and experience.

Overview  HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City.  We provide compassionate trauma-informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve.   We are currently seeking a highly organized and detail-oriented Grants Manager to join our team. The ideal candidate will have experience in researching, preparing, submitting, and managing grant reports that align with agency goals and funder guidelines. This role involves managing relationships with funders, ensuring compliance through reporting, and supporting special project initiatives. Strong skills in writing, data analysis, program budgeting, and project management, with a focus on outcome measurement, are essential. If you are passionate about supporting a mission-driven organization, we encourage you to apply! About the Position The Grants Manager is a key member of the accounting team. In addition to managing grant reports and implementation, this role includes maintaining accurate financial records, managing relationships with funders, and ensuring compliance with reporting timelines. The Grants Manager also assists with grant assessments, audits, and monitors the status of applications to ensure all requirements are met. Additionally, the position involves preparing budgets, verifying business transactions, assisting with client fund recordkeeping, and supporting other accounting functions. The Grants Manager contributes to maintaining a recovery-focused, trauma-informed service environment for individuals in need of behavioral health and recovery services. About the Program The Accounting team at HOPE Community Services is vital in ensuring the financial integrity and efficiency of the organization. By maintaining precise records and facilitating timely transactions, the team supports the agency's diverse programs, ensuring resources are effectively managed to provide high-quality care to clients. This department also oversees specialized client fund accounts, reporting, and compliance to support agency-wide financial activities. Requirements BA/BS in Accounting/Business or four years related experience; or equivalent combination of education and experience substituting completion of related business school, technical school or college training to the requirements for related work experience. Skills Knowledge of grant processes, including accounting and financial reporting Ability to interpret complex grant funding requirements, submissions, and regulations Understanding of federal, state, and local government laws related to grant administration Strong administrative skills with the ability to prioritize and manage multiple tasks with minimal supervision Intermediate to expert skills in Microsoft Office (Word, Excel, PowerPoint) and proficiency in financial management software Ability to work under pressure and meet deadlines while maintaining quality Demonstrated commitment to the mission, vision, and values of HOPE Ability to review others' work for compliance with standards and communicate effectively with staff, both orally and in writing We Offer   Competitive Compensation   Full Benefits including 100% paid health and dental!   Life Insurance   Over 2 weeks PTO first year plus;    1 Friday off per month (Wellness day)   11 Paid Holidays per year   Bereavement Leave - 5 days per year   8 hours of Volunteer Pay    Retirement contributions of 10% with no match required   Paid Professional Development Time   And More!  

Department: Medical Quality Community Health Worker Employee Category: Non-Exempt Reporting Relationship: Manager of Value-Based Programs Character Qualities: * Gentleness- Showing consideration and personal concern for others. * Flexibility- Willingness to change plans or ideas without getting upset. * Availability- Making my schedule and priorities secondary to the wishes of those I serve. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: The Community Health Worker will be responsible for assisting patients with a variety of care coordination activities. Activities will vary based on patient need. Basic functions will include helping patients to navigate the healthcare system, understand and be connected to Variety Care as a patient-centered medical home, and connecting to community resources to help eliminate barriers to care. Primary Duties and Responsibilities: * Applies self proactively and conscientiously to Community Health Worker training program(s) as they become available. * Creates a positive experience and relationship with the patients assigned to their panel. * Works directly with the patient in the community, meeting at agreed upon locations or at patients' homes as situation and safety allow. * Keeps the patient(s) out of the hospital by supporting regular visits to their primary care medical provider, including assisting patients in learning how to use telehealth. * Keeps the patient(s) actively engaged with their primary care medical provider. * Supports the patient(s) to ensure pick-up of their prescriptions within set protocols. * Engages the patient(s) to manage their own care. * Supports transitions of care for all patients on the panel. * Helps to keep the patients compliant with their care plans. * Maintains knowledge of and continually learns more about the community cultures and values of the patients on their panel. * Maintains knowledge of and continually learns about available resources according to insurance coverage or uninsured status of patients and how to help patients access those resources. * Acts as a patient advocate and liaison between the patient and the clinical staff (entire care team) as well as other community service agencies. * Communicates with patients, families, and providers to keep the entire team focused on meeting patient centered care goals. * Communicates with a rotating panel of patients (the CHW's panel) both in person (clinic and community) and via phone. * Works within their scope of work by referring patients to appropriate clinic resources as necessary (e.g., nursing, social services, behavioral health, dental, optical). * Utilizes EMR to inform providers of patient care plan and goals. * Works with team leaders and care managers to identify and reach out to patients needing help. * Demonstrates a patient-centered attitude, supporting the Variety Care effort to encourage patients/parents to become more involved in their own care. * Participates in monthly departmental meetings and team huddles. * Supports Variety Care's pursuit of accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient and Equitable. * Supports Variety Care's transition to value-based contracting, helping patients receive better care at lower costs by working effectively as part of the care coordination and care management unit. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Must be able to lift 40 pounds and use a dolly. * Able to drive between and to all Variety Care sites upon notice, and willingness to work at multiple locations, as needed. Qualifications Requirements, Special Skills or Knowledge: * High school diploma or GED. * Possess a positive work attitude and experience working as a team member. * Experience carrying out responsibilities with minimal supervision. * Experience adapting to the changing health care delivery environment. * Ability to travel 60-80% of the time within the Oklahoma City Metro area. * Ability to travel 5-10% of the time to rural clinic sites. * Possess a valid driver's license and reliable vehicle. Preferred Requirements, Special Skills or Knowledge: * Two years' experience assisting clients with referrals and/or social services. * Job experience in Oklahoma City. * Intermediate Computer skills. * Bi-lingual (English/Spanish).

Character Qualities: Patience-Accepting a difficult situation by taking the time necessary to work through it. Attentiveness- Showing the worth of a person or task by giving my undivided concentration. Flexibility-Willingness to change plans or ideas without getting upset. Initiative-Recognizing and doing what needs to be done before I am asked to do it. Sensitivity- Using my senses to perceive the true attitudes and emotions of others. Summary of Duties and Responsibilities: The Pharmacy Clerk answers phone calls, greets customers, takes prescriptions, confirms insurance information, and handles payments when the order is ready. When not working with customers, the Pharmacy Clerk will review inventory and help keep shelves stocked and organized. Primary Duties and Responsibilities: * Inputs medications as prescribed. * Receives and stores medications, verifies the quantities against raised invoice, and informs the supervisors about the inventory shortages and needs. * Orders, labels, and counts stock of medications, supplies, and chemicals and entering stock list data into computer database. * Prepares and processes medical insurance claim records and forms. * Operates cash registers in order to accept payment. * Responds to requests and questions and answering telephone calls. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Qualifications Education, Work Experience and Specialized Skills/Knowledge: * High School Diploma or GED * Experience with ComputerRx software is preferred. * Good decision-making and problem solving ability. * Knowledge in basic mathematics to solve problems. * High effective time management skills. * Effective communication skills. * Able to stand for very long times. * Able to follow written and oral instructions efficiently and effectively. Preferred Education, Work Experience and Specialized Skills/Knowledge: * Retail pharmacy experience is preferred.

Character Qualities: * Attentiveness- Showing the worth of a person or task by giving my undivided concentration. * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Flexibility- Willingness to change plans or ideas without getting upset. * Initiative- Recognizing and doing what needs to be done before I am asked to do it. * Persuasiveness- Guiding vital truths around another's mental roadblocks. Summary of Duties and Responsibilities: Coordinates and manages the Mobile Mammogram / Women's Health Unit. This person is responsible for scheduling day-to-day appointments, setting up the mobile services van, ensuring patients have follow-up if needed, and coordinating the driver for the van. Primary Duties and Responsibilities: * Manage and direct the daily operations of an assigned Mobile Mammogram Unit. * Maintain quality assurance standards and comply with applicable infection control, HIPAA, and OSHA regulations. * Maintain accurate records for daily clinic operations, demographic data, and manage follow up as needed. * Maintain and ensure on-board inventory of supplies, instruments, infection control and housekeeping. * Maintain, troubleshoot, and perform simple repairs to the Mobile van and on-board equipment and supplies. * Works with the Practice Administrator and Director to support the providers and staff to meet program objectives. * Gather information to ensure clear and current MOUs with each partner agency. * Maintain strong working relationships with community and partner agency staff. * Develop, coordinate, schedule, and confirm requests for mobile clinics. * Represent the Mobile program, occasionally speaking in engagements, professional functions, banquets, and media presentations as requested. * Be a positive representative of the Mobile Unit Teams at all times. * In collaboration with your department, work towards the implementation of the Mobile Van Team's current strategic plan and the accomplishment of the related strategic and aspirational goals. * Manages use of administrative and clinical resources and orders new supplies as needed, ensuring mobile clinics are clean and well stocked. * Maintain complete confidentiality regarding medical records and personal information. * Lead the monitoring and evaluation of all mobile unit activities. This includes extensive documentation of all planned outreaches, mobile van-related issues, and success stories. Ensure all patient care information is captured in the UDS database. Provide quarterly and annual reports as required. * Obtain patient feedback and recommend appropriate program improvements. * Research trends and gather resources on new activities and programs. * Coordinate with program management processes, improvements, and modifications to program. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Quintuple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, decrease healthcare costs, provide equitable care, and improve joy in medicine. * Embodies strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Perform other duties as assigned. Qualifications Requirements, Special Skills or Knowledge: * High school diploma or GED. * Two years of related experience. * Outstanding written and verbal communication skills. * Demonstrates strong leadership capabilities. * Good time management and organizational skills. Preferred Requirements, Special Skills or Knowledge: * Previous knowledge or usage of EPIC * Bilingual skills preferred ADA Requirements: * Must be able to occasionally lift 25 pounds * Must be able to assist getting the patient on and off the table if the Mammogram Tech needs assistance

Department: Billing Medical Billing Specialist Employee Category: Non-Exempt Reporting Relationship: Manager of Revenue Cycle Management Character First Qualities: * Decisiveness- The ability to recognize key factors and finalize difficult decisions. * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Flexibility- Willingness to change plans or ideas without getting upset. * Patience- Accepting a difficult situation without giving a deadline to remove it. * Tolerance- Accepting others at different levels of maturity. Summary of Duties and Responsibilities: The Medical Billing Specialist is responsible for reviewing daily charges and adjustments entered for accuracy, filing third-party claims, self-pay patient billing, and answering billing questions from patients and staff. Primary Duties and Responsibilities: * Reviews assigned claims daily to ensure accuracy prior to claim submission. * Reviews documentation on self-pay claims to ensure that the appropriate discount is applied. * Makes billing corrections and adjustments to claims as appropriate to ensure prompt payment and accuracy of balance. * Validates the correct payer for claim as well as verifies patient eligibility when in question. * Contacts patients for missing information or clarification of documentation. * Requests documentation and/or information required to process claims; scans and uploads documentation and information to patient accounts as applicable. * Submits claims to clearinghouse daily. * Processes secondary and tertiary claims accurately and timely to ensure payment. * Coordinates with the Claims Resolution Specialists to assist in investigating denied claims and credit balances. * Completes rejection and rebill requests. * Follows up on pending claims and work to resolution. * Assists with patient phone calls regarding balances and benefits; advises patients of deductibles and co-payment status. * Assists patients with payment arrangements by coordinating with a Collection Specialist. Issues individual statements when necessary on patient accounts. * Assists the front staff with billing and eligibility related questions. * Keeps abreast of the variety of programs offered at each site and applies benefits correctly to patient charges. * Produces itemized billing requested by law firms or other agencies. * Processes DLO invoices monthly and sends all requested information from accounts. * Creates daily deposit slips on self-pay and private pay accounts. * Collects credit card payments from patients and posts to respective accounts. * Keeps current with dental, behavior health, and vision claims and processes. * Meets established daily, weekly, monthly, and annual deadlines. * Upholds Medicare, Medicaid, and HIPAA compliance guidelines in relation to billing, collections, and PHI information. * Follows written and verbal instructions from the Manager of Revenue Cycle Management. * Exhibits professionalism in communication with patients, clients, insurance companies and co-workers. * Participates in special projects. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Must be able to lift 25 pounds. * Must be able to sit for extended periods of time. * Must have excellent concentration ability. Qualifications Requirements, Special Skills or Knowledge: * High school diploma or GED. * Experience communicating with patients, management, front office, and providers to resolve claim or account issues. * Mastery of critical thinking, analytics, problem-solving, and sound decision-making skills. * Experience interacting and communicating effectively with individuals at various levels both inside and outside the organization, often in sensitive situations. * Proficiency with Microsoft Office and practice management software systems. * Experience assisting and supporting others in a professional and respectful manner. Preferred Requirements, Special Skills or Knowledge: * Bilingual (English/Spanish). * Work experience related to the medical field preferred in a Family Practice Setting. * Experience filing third party claims and reports in a timely manner. * Basic knowledge of medical terminology and protocols. * Basic knowledge of coding and anatomy.

Department: Women, Infants & Children Program (WIC) WIC Nutritionist Employee Category: Exempt Reporting Relationship: WIC Clinic Manager Character Qualities: Compassion- Investing whatever is necessary to heal the hurt of others. Creativity- Approaching a need, a task, or an idea from a new perspective. Decisiveness- The ability to recognize key factors and finalize difficult decisions. Truthfulness- Earning future trust by accurately reporting past facts. Persuasiveness- Guiding vital truths around another's mental roadblocks. Summary of Duties and Responsibilities: Under the direction of the WIC Clinic Manager, provides clinical and nutrition services including nutritional assessment, individual nutrition counseling and education and small group classes for WIC participants in accordance with the annual nutrition plans approved by OSDH WIC Service. Primary Duties and Responsibilities: * Assesses nutritional status of WIC participants using OSDH PHOCIS software along with procedures and protocols established by OSDH WIC Service. * Performs individual and group consultation regarding reasons for nutritional deficiencies, and outlines plan of correction in accordance with accepted nutritional standards. * Provides high risk counseling to participants, as required by OSDH WIC Service. * Conducts classes on nutrition and consumer education for patients, with emphasis on nutrition of pregnant and breastfeeding women, infants, and children. * Approves special formula needs within OSDH WIC guidelines and in consultation with the WIC Program Consultant (WPC). * Provides training and/or monitoring of newly trained CWNT's, as assigned by supervisor. * Assists WIC Clinic Manager in the development of the annual Nutrition Education Plan. * Performs the duties of WIC Certifier, if requested by supervisor. * Provides consultation to Variety Care medical providers and behavioral health staff, in evaluating and determining nutrition risk factors and offers recommendations for shared WIC clients. * Makes referrals to other health professionals and programs, in accordance with OSDH WIC Service guidelines. * Completes required reports and paperwork in a timely manner. * Demonstrates Variety Care core values in everyday work and assists with meeting WIC program goals. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provides leadership and works with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Is a result-oriented problem solver who is responsible and accountable * Assists supervisor in clinic coordination. * Develops nutrition education materials, as needed. * Travels and works at various locations, as requested by supervisor. * Performs other duties as assigned. Qualifications Requirements, Special Skills or Knowledge: * Bachelor's degree in Nutritional Sciences, Community Nutrition, Clinical Nutrition, Dietetics, Public Health Nutrition or Home Economics with emphasis in Nutrition. * Registered Dietitian/Licensed Dietitian and/or review by State WIC Nutrition Service to determine if credentials are appropriate to meet State qualifications. Preferred Requirements, Special Skills or Knowledge: * Bilingual (English/Spanish). ADA Requirements: * Must be able to lift 25 pounds.

Are you passionate about strengthening families and helping them stay together? Do you believe every child deserves to thrive in a safe and supportive home? If so, NorthCare is looking for an Advanced Family Preservation Specialist to lead the charge in transforming lives within our community. Some Key Duties: * Deliver culturally sensitive, in-home services designed to reunify families or keep children safely at home. * Provide expert-level coaching in communication, parenting, and problem-solving to empower families. * Be a compassionate advocate for families, connecting them to schools, community resources, and agencies. * Conduct thorough assessments, develop personalized intervention plans, and ensure timely documentation. * Lead family team meetings, collaborate with DHS and community partners, and provide support that truly matters. * Utilize the SafeCare Model to teach practical skills for health, safety, and planned activities, earning and maintaining your National SafeCare Home Visitor certification. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend * Mileage Reimbursement Qualifications Qualifications: * Bachelor's degree in social work or related field (Master's preferred). * At least one year as a Family Preservation Specialist, with proven success in documentation and productivity. * Proficiency in assessment, intervention, MS Office software, and the ability to balance organizational demands with compassion. * National SafeCare Home Visitor certification or eligibility to achieve it. * Willingness to travel in-state, work flexible hours, and be available to families 24/7. * Starting salary for this position is guided by experience, education, certification(s), and the ability to perform the assigned tasks This is a community-based role requiring travel and a high degree of autonomy. You'll play a pivotal role in shaping brighter futures for children and families by providing resources, education, and unwavering support. Your dedication will help families heal, grow, and thrive in ways they never imagined possible. Take the next step in your career and join NorthCare's Family Preservation Services team. Together, we can make a difference that lasts a lifetime. NorthCare/VarietyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Department: Family Medicine Physician - Family Medicine Employee Category: Exempt Reporting Relationship: Director of Family Medicine Character Qualities: * Availability- Making my schedule and priorities secondary to the wishes of those I serve. * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Flexibility- Willingness to change plans or ideas without getting upset. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Examines and treats members of family, regardless of age or sex. Ensures proper injury care and disease prevention, diagnosis, treatment, and recovery. Prescribes and administers medications, performs routine vaccinations, performs minor procedures and provides advice regarding personal health and hygiene. Requests necessary tests and follow-up visits and refers patients to specialists, as necessary. Primary Duties and Responsibilities: * Prescribes or administers treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury. * Orders, performs, and interprets tests and analyzes records, reports, and examination information to diagnose patients' condition. * Collects, records, and maintains patient information, such as medical history, reports, and examination results. * Monitors patients' conditions and progress and reevaluate treatments as necessary. * Explains procedures and discusses test results or prescribed treatments with patients. * Advises patients and community members concerning diet, activity, hygiene, and disease prevention. * Refers patients to medical specialists or other practitioners when necessary. * Deliver babies. * Coordinates work with nurses, social workers, rehabilitation therapists, pharmacists, psychologists, and other health care providers. * Directs and coordinates activities of nurses, students, assistants, specialists, therapists, and other medical staff. * Operates on patients to remove, repair, or improve functioning of diseased or injured body parts and systems. * Plans, implements, or administesr health programs or standards in hospitals, businesses, or communities for prevention or treatment of injury or illness. * Trains residents, medical students, and other health care professionals. * Prepares government or organizational reports which include birth, death, and disease statistics, workforce evaluations, or medical status of individuals. * Conduct sresearch to study anatomy and develop or test medications, treatments, or procedures to prevent or control disease or injury. * Assists in planning and providing in-service training as needed. * Follows HIPAA guidelines and Variety Care policy and procedures as it relates to privacy. * Provides Telehealth services from remote locations connected to a reliable internet resource including a provider's home when necessary. * Support Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Able to lift at least 25 pounds * Able to assist patients onto and off of exam table when asked or directed. Qualifications Requirements, Special Skills or Knowledge: * Doctor of Medicine or Osteopathy licensed in the state of Oklahoma prior to start date. * Completion of three-year family practice residency. * Board-eligible from American Board of Family Medicine; board certification required within 2 years after completion of residency training. * Outstanding "bedside manners": patient-centric with empathy, excellent active listening and communication skills, engaging and efficient. * Outstanding clinical capabilities and judgment. * Focused on collaborative team-based care. * Responsive and comfortable working in a past-faced, high accountability environment. * Proficient in EHR systems. * Excellent judgment and ability to prioritize resources where they will be most useful. * Comfortable receiving and providing constructive feedback. * Engaged in learning and continuous quality improvement. * Outstanding written and verbal communications skills with a culturally diverse patient and staff population. * Passionate about providing high quality primary health care to low-income, under-served residents and those lacking access to health care. Preferred Requirements, Special Skills or Knowledge: * Bilingual (English/Spanish).

Department: Clinical Medical Assistant - Bilingual Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Character first Qualities: * Attentiveness- Showing the worth of a person or task by giving my undivided concentration. * Cautiousness- Knowing the importance of right timing in accomplishing right actions. * Compassion- Investing whatever is necessary in healing the hurts of others. * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Initiative- Recognizing and doing what needs to be done before I am asked to do it. Summary of Duties and Responsibilities: The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic. Primary Duties and Responsibilities: * Greets and welcomes patients. Escorts patient to the appropriate location for pre-examination information gathering. * Inquiries about any self-referrals, recent ER visits or hospitalizations and requests reports from appropriate sources, documenting all information in the electronic medical record (EMR). * Measures and records patient specific information: height, weight, respiration, pulse, blood pressure, temperature, pulse oximetry (Sp02) and head circumference as appropriate. Accurately records all measurements and information gathered in patient's EMR. * Documents patient's stated chief complaint in EMR. * Administers medications and injections under provider's directions and documents in EMR. * Reviews assigned Telephone Encounters within the EMR in a timely manner. * Administers immunizations under Provider's direction, including providing Vaccine Information Statement (VIS) and follow-up. Updates vaccine information in Oklahoma State Immunization Information System (OSIIS) and patient's EMR accurately. * Prepares and restocks supplies in each examination room(s) daily and swiftly prepares rooms for subsequent patients. * Assists providers in physical exams and procedures as directed. * Participates in training programs to improve patient care, such as learning and practicing evidence- based practice approaches to care. * Addresses the needs of patients and families in the health center. * Considers cultural sensitivity and utilizes effective communication skills. * Disposes of contaminated items in accordance to Variety Care policy. * Follows "Universal Precautions" for safety regulations; uses appropriate Personal Protective Equipment (PPE) as task on hand requires. * Follows the Health Insurance Portability and Accountability Act (HIPAA) guidelines and VARIETY CARE policies and procedures as they relate to privacy and confidentiality. * Complies with the Occupational Safety and Health Administration (OSHA) recommendations for the workplace. * Coordinates with referral clerks to arrange referrals outside of Variety Care, as requested by the provider. Advises patient accordingly and answers simple questions regarding the referral. * Communicates with community organizations, health plans, facilities and specialists to obtain test and referral results. Responsible for quickly conveying high priority results to Provider. * Assists with medical emergencies as directed by Provider. * Supports plan of care and patient education in line with provider's recommendations. * Occasionally travels to other Variety Care health centers and provides back-up coverage as directed by Practice Administrator when necessary. Mileage is reimbursed as per policy. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provides leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Result-oriented problem solver who is responsible and accountable. * Ability to function as a member of assigned emergency code team. * Familiar with crash car and/or emergency kit, use of and restocking procedure. * Understand and have general knowledge of the Medical Assistant competency based-orientation checklist. * Performs other duties as assigned by service line. Essential Functions: * Able to lift at least 25 pounds * Able to assist patients onto and off of exam table when asked or directed. Qualifications Requirements, Special Skills or Knowledge: * High School Diploma or GED. * Bilingual (English/Spanish). * Demonstrated proficiency of core competencies within 90 days of employment. * Must complete CPR course within 90 days of employment. * Demonstrates ability to obtain and record accurate information. * Ability to use or willing to learn electronic medical records software. * Possesses intermediate computer skills including data entry and typing. * Ability to demonstrate, to the satisfaction of the licensed Provider, an ability to perform tasks, administer medications and injections, has knowledge of instrumentation used in lab point of care testing, as directed within 90 days. * Ability to effectively communicate with the patient population. * Ability to work in a multi-faceted, fast-paced work environment. * Ability to maintain confidentiality of information private and in accordance with HIPAA and Variety Care policy. Preferred Requirements, Special Skills or Knowledge: * Previous experience in a medical assistant. * Previous clinic experience.

Department: Administration Adolescent Health Specialist Employee Category: Non-Exempt Reporting Relationship: Director Adolescent Health Education & Teen Clinic Services Character Qualities: * Flexibility- Willingness to change plans or ideas without getting upset * Initiative- Recognizing and doing what needs to be done before I am asked to do it * Thoroughness- Knowing what factors will diminish the effectiveness of my work or words, if neglected * Punctuality -Showing esteem for others by doing the right thing at the right time * Tolerance- Accepting others at different maturity levels * Endurance- The inward strength to withstand stress and do your best Summary of Duties and Responsibilities: Provide outreach and health education in family planning, birth control methods, STI prevention, HIV/AIDS education, consent, body image, sexual orientation, and other areas of optimal health. Provides and coordinates outreach to the student body about teen friendly clinics. Assists in management of Teen Clinic Text Hotline, Teen Clinic Patient Registration Forms, Minor Self-Consent Forms, scheduling of Teen Clinic patient appointments, creation of patient profiles in EPIC EMR, and overview trainings of Teen Clinic Services for youth, caregivers, clinical staff, and partnering organizations. Primary Duties and Responsibilities: * Performs professional service and administrative functions such as new patient registration, schedules patient appointments, obtains patient registration information such as sensitive demographics and insurance coverage, scans medical records, answers English Teen Clinic hotline messages, etc. * Required to learn and work in clinical medical record database. * Required to take Teen Clinic text hotline in rotating schedule with team members including nights and one weekend per month. * HIPAA Compliant in all aspects of work related to clinical communications and patient records. * Internal communications (e.g. Internal Variety Communications, Internal Variety Care Trainings) * Social Media Management, including researching content, creating content and scheduling content with emphasis on reaching Spanish speaking youth and community. * Connect with community partners to plan and execute events. Including pride events, back to school events and community events. * Create promotional and informational print collateral to increase access to Teen Clinic Services. * Knowledge of contraceptive services, specifically various contraception methods, including LARCS. * Inventory and delivery of clinical items. * Conduct Education classes on healthy relationships, reproduction, methods of birth control, and other varied subjects to a variety of audiences- teens, parents, providers, clinical support staff, and partner organizations. * Teach sexual health education topics with inclusivity, culturally and in an age-appropriate manner. * Provide medically accurate sexual health information, while maintaining curriculum integrity. * Conduct outreach activities with OKCPS and Oklahoma County School Districts. * Work early mornings and occasionally work some evenings and weekends. * Memorize large amounts of information, procedures, and rules given both verbally and in writing, to accurately perform the required tasks. * Accurately enter large amounts of data in Microsoft Excel, Word, and Redcap in a timely fashion with a minimal number of mistakes. * Overnight travel for required curriculum trainings and annual sexual health conference. * Develop partnerships with neighboring agencies to provide workshops and/or expertise in the field of adolescent health, sexuality and wellness. * Attend meetings and collaborate with education and clinical staff, parents, volunteers and community residents as needed to assist in curriculum and program delivery as well as promotion and development. * Participate in training and staff development workshops. * Complete documents for assessment and evaluation for the program, participants, and parents. * Work closely with other members of the program team to effectively function as a cohesive unit. * Embody the strength of personal character. * Place value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. * Result-oriented problem solver who is responsible and accountable. * Support Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Other duties as assigned. Essential Functions: * Must be able to lift 25 pounds * Must be able to sit for extended periods of time. * Must have excellent concentration ability. Qualifications Requirements, Special Skills or Knowledge: * Bachelor's Degree with experience working with target population or bachelor's degree in public health, or related field. * Proficient in both oral and written communication * Teaching experience preferred. * Health education preferred. * Experience with at-risk youth preferred. * Experience working in a fast-paced classroom environment * Dynamic facilitation and presentation skills. * Ability to make effective presentations to diverse community groups and to work collaboratively with staff across various sites to meet program outcomes. * Must have strong technology skills, good record keeping and time management skills. * Excellent oral and written communication skills and familiarity with computer software such as Microsoft Office are a must. * Energetic about adolescents and education. * Ability to be flexible and adapt to last-minute changes. * Must possess the ability to memorize large amounts of information provided verbally and in writing in a short amount of time. * Must possess and maintain a valid Oklahoma driver's license and a satisfactory driving record. Employee provides own transportation and must have proof of valid liability insurance. Mileage reimbursement is provided at Federal rate. * Must be self-motivated and reliable. * CHES Certification preferred - must be willing to become CHES Certified within the first year of employment if applicable.

Department: Integrated Health Services Behavioral Health Therapist Employee Category: Exempt Reporting Relationship: Integrated Health Services Manager Character Qualities: * Availability- Making my schedule and priorities secondary to the wishes of those I serve. * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Flexibility- Willingness to change plans or ideas without getting upset. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: The Behavioral Health Therapist, as part of the primary care treatment team, identifies, triages, and manages patients with medical and behavioral health problems within the primary care setting. In addition, the Behavioral Health Therapist will provide skill training through psychoeducation and patient education strategies and will develop specific behavioral change plans for patients and behavioral health protocols for target populations. Primary Duties and Responsibilities: * Assist primary health care providers in recognizing and treating mental disorders and psychosocial problems. * Assess the clinical status of patients referred by primary care providers through brief consultative contacts. * Work with primary care team to treat and manage patients with chronic emotional and/or health problems efficiently and effectively. * Work with primary care provider to refer cases to mental health treatment as appropriate. * Assist in the detection of at-risk patients and development of plans to prevent further psychological or physical deterioration. * Assist in preventing relapse or morbidity in conditions that tend to recur over time. * Evaluate patient care plans with primary care team. * Teach patients, families and staff about care, prevention and treatment enhancement techniques. * Monitor the site's behavioral health program, identifying problems related to patient services and making recommendations for improvement. * Complete all required documentation in electronic medical record according to deadlines/guidelines set forth by payers and Director of Integrated Services. * Attend and participate in meetings and quality improvement activities as required. * Serve as a member of committees as requested. * Participate in evaluation of peers and support staff. * Further the mission of company through active support of the strategic goals. * Provides Telehealth services from remote locations connected to a reliable internet resource including a provider's home when necessary. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Must be able to lift 25 pounds * Must be able to sit for extended periods of time. * Must have excellent concentration ability. Qualifications Requirements, Special Skills or Knowledge: * Master's degree in Social Work or related field. * Current state licensure as a LCSW, LPC, LMFT. * Two years of experience working as a Behavioral Health Therapist in a team staff environment. * Excellent working knowledge of behavioral health and evidence-based treatments in children and adolescents for mental health conditions. * Ability to make quick and accurate clinical assessments of mental and behavioral conditions. * High level of comfort in working with primary care medical providers using a consultative style. * Ability to work through brief patient contacts, including via telephone and teleconferencing. * Ability to work effectively as a team, interfacing with patients, primary care providers, consulting psychiatrist and mental health specialists, as well as with administrative and support staff. * Ability to exercise balanced judgment in evaluating situations and making decisions, and to handle difficult or confrontational situations in a calm, consistent and equitable manner. * Ability to effectively represent company's interests in the community and maintain effective working relationships among coworkers, public, private, and professional groups. * Experience working with limited resource population. * Ability to work with grace under pressure. * Ability to work in a team and to share responsibilities and duties. * Ability to resolve interpersonal conflict in a straightforward and timely manner. * Ability to set priorities, be organized and be a self-starter. * Ability to be friendly, empathic and an adept communicator. * Ability to treat both staff and patients with respect. * High clinical competence, positive working attitude, and an ability to work as a team with other professionals and have the ability to carry out responsibilities with minimal supervision. * A commitment to continuous quality improvement. * Flexibility - ability to adapt to changing environment. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Preferred requirements, Special Skills or Knowledge: * Knowledge of psychopharmacology. * Bilingual (Spanish/English).