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Working at Nordstrom

Zippia Score 4.5

Overview

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Nordstrom Overview

Industry
Retail
Revenue
$15.5B
Headquarters
Seattle, WA
Employees
74,000
Founded In
1901
Website
Organization Type
Public
CEO
Erik B. Nordstrom
Social Media

Nordstrom is a retail company focusing on luxury department stores, high-end fashion, and diverse employment. Founded in 1901 in Seattle, Washington by John W. Nordstrom, the company has grown into an industry leader with 74,000 employees and an annual revenue of $15.5 billion. Headquartered in its city of origin, Nordstrom remains a prominent name in the world of luxury retail.

The company is known for its diverse workforce, with 66.1% female and 42.0% ethnic minority employees. Despite this diversity, the majority of Nordstrom's employees align with the Democratic Party at 84%. CEO Erik B. Nordstrom leads the company as it maintains its strong position in the market. With competitive salaries and employee retention averaging 3.6 years, Nordstrom continues to thrive as a respected name in high-end fashion and retail.

Nordstrom's Mission Statement

To continue our dedication to providing a unique range of products, exceptional customer service, and great experiences.

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3.9/5

Nordstrom employee reviews

Based on 66 ratings

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Job openings at Nordstrom
889 Positions
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Average salary at Nordstrom
$33,810 yearly
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Nordstrom employee reviews

Nordstrom employee reviews
3.9/5

Based On 66 Ratings

Work At Nordstrom? Share your experience.
Employee Reviews
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5.0
A zippia user wrote a review on Dec 2024
Pros of working at Nordstrom

Excellent learning and growing work environment. There is mobility within the opportunity structure. Great pay and benefits.

Nordstrom Benefits

Growth, upward mobility!

What do you like best about Nordstrom's CEO and the leadership team?

Training and education.

How would you improve Nordstrom's culture?

To be more selective when hiring. Don’t be so focused on DEI that you compromise on intelligence, integrity, and sophistication, remember who your buying are!!

How did you prepare for the Nordstrom interview?

I definitely looked the part and prepared my resume and recommendations.

How does your compensation at Nordstrom compare to the industry average?

Compensated above average in salary and benefits compared to other retail stores.

What's the diversity at Nordstrom like?

I do not believe in hiring based on race, sex, or gender. I believe hiring should be based on intelligence, obtained university degree, and experience. And how well the applicant’s knowledge skill & ability matches the job description, qualifications, and requirements.

What brings you the most joy at Nordstrom?

A satisfied returning customer.

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5.0
A zippia user wrote a review on Sep 2024
Pros of working at Nordstrom

I loved working with the customers to assist with shopping needs. We worked as a team on the sales floor. Lots of cool products to suggest to customers.

Cons of working at Nordstrom

Competitive sales. InvIn

Nordstrom Benefits

Just the great deals at Nordstrom Rack. There are also a lot of amazing people who work there.

What do you like best about Nordstrom's CEO and the leadership team?

They expect only the best from you. They encourage you to assist the customer by any means possible. They are helpful in supporting their employees and give opportunity for growth.

How would you improve Nordstrom's culture?

I think that Nordstrom has an amazing business model and they are one of the best retail markets today so I don't have anything to add.

How did you prepare for the Nordstrom interview?

I practiced what I would say because I sometimes get anxious about interviews. I also edited my resume to reflect the job position before arriving early in my best outfit.

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5.0
A zippia user wrote a review on Aug 2024
Pros of working at Nordstrom

high standards of customer service with lots of opportunities in making high commissions

Cons of working at Nordstrom

long standing hours during sales days and taking customers to another department wo help them sell other areas

Nordstrom Benefits

perks of high commissions with extras bonuses. benefits store discounts and lots of awards and rewards when one exceeds the store expectations

What do you like best about Nordstrom's CEO and the leadership team?

all down to earth with friendly and positive attitudes

How would you improve Nordstrom's culture?

none to talk about all perfect.

How did you prepare for the Nordstrom interview?

just being honest, professional and gave it all what I can to reach out to their levels

How does your compensation at Nordstrom compare to the industry average?

excellent

What's the diversity at Nordstrom like?

very well organized

What brings you the most joy at Nordstrom?

just helping others and approaching the level of success

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4.0
A zippia user wrote a review on Apr 2024
Pros of working at Nordstrom

Inverted pyramid, Employees actually have a voice and are involved in decisions within their competency. Open door policy-all Executives are available and approachable

Cons of working at Nordstrom

Had 9 bosses in a 5 year period

Nordstrom Benefits

Discount

What do you like best about Nordstrom's CEO and the leadership team?

Approachable and live the Company Culture

How would you improve Nordstrom's culture?

If you are not aligned with the Company politics, you should still be comfortable expressing what you do believe in.

How did you prepare for the Nordstrom interview?

Spoke to multiple Employees at all levels, for a clear understanding of expectations

How does your compensation at Nordstrom compare to the industry average?

Slightly lower, and once you hit top of the range within your position, there are no more increases.

What's the diversity at Nordstrom like?

Was the most diverse Organization I worked for. Diversity and inclusion is a Company priority

What brings you the most joy at Nordstrom?

Had the ability to build out locations in a major Metropolitan Area

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1.0
A zippia user wrote a review on Mar 2024
Pros of working at Nordstrom

Pros for this company are very limited: decent pay. That's it.

Cons of working at Nordstrom

Unorganized, unprofessional, lack of empathy, lack of proper leadership, favoritism, scandal's within, lack of accountability, lack of responsible leadership, 0 room for promoting within because they outsource employees for management roles, attendance policy is a joke, you face retaliation if you report any incidents, numerus lawsuits constantly against this company. Hiring is a revolving door because they can't keep people here longer than a few months due to their ridiculous expectation of their employees. And way more...

Nordstrom Benefits

overtime constantly...

What do you like best about Nordstrom's CEO and the leadership team?

If you work like a dog and make all of your leadership like you, they may be more willing to work with you.

How would you improve Nordstrom's culture?

hiring a new fresh face for every single leadership role

How did you prepare for the Nordstrom interview?

I was hired during Covid, I didn't have an interview.

How does your compensation at Nordstrom compare to the industry average?

It averages higher than most companies.

What's the diversity at Nordstrom like?

this company is pretty diverse.

What brings you the most joy at Nordstrom?

Personally it would be when I get to clock out for the day.

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Nordstrom

Solid career path, company values, inclusion collaboration, work life balance, leadership, training, innovative and creative opportunities, community involvement

Cons of working at Nordstrom

Expectations were sometimes overwhelming but I was up for the challenges. Other companies may have paid more for the positions I held but I would not trade the experience for anything!

Nordstrom Benefits

Being surrounded by fashion and beautiful things, making people happy, being valued, working for a family orientation . Loved the bonus program and of course the discount

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5.0
A zippia user wrote a review on May 2023
Pros of working at Nordstrom

The company did a fantastic job of making sure employees felt safe and heard. They treated all individuals with respect and care. We were allowed to have opinions and felt like we were being heard. They made sure everyone felt comfortable with training and ongoing learning throughout, but also cared about the individual person and about making sure we had a great quality of life.

Cons of working at Nordstrom

There really wasn’t anything to not like about the company to be honest. I really enjoyed my time there, but I am ready to explore new challenges in my career.

Nordstrom Benefits

The meeting when we got to bind with other departments, the medical benefits and the hours were pretty great.

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5.0
A zippia user wrote a review on Oct 2022
Pros of working at Nordstrom

Helping people and building relationships with them.

Cons of working at Nordstrom

Working weekends and some holidays.

Nordstrom Benefits

Health insurance.

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4.0
A zippia user wrote a review on Aug 2022
Pros of working at Nordstrom

Company Culture

Cons of working at Nordstrom

Pay is not competitive

Nordstrom Benefits

Merchandise discount; PTO accrual; health benefits

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4.0
A zippia user wrote a review on Aug 2022
Pros of working at Nordstrom

Helping fulfill customers needs

Cons of working at Nordstrom

Some co workers are hard to work with.

Nordstrom Benefits

we get a 20% discount

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The team at Nordstrom

  • The founders of Nordstrom are Carl Wallin and John Nordstrom.
  • The key people at Nordstrom are Erik B. Nordstrom, Carl Wallin and John Nordstrom.
Key People
E
Erik B. Nordstrom
C
Carl Wallin
J
John Nordstrom

Nordstrom Rankings

Nordstrom is ranked #6 on the Best Retail Companies to Work For in Washington list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Nordstrom salaries

8.8
Salary Score
The average a Nordstrom salary in the United States is $33,810 per year. Nordstrom employees in the top 10 percent can make over $61,000 per year, while Nordstrom employees at the bottom 10 percent earn less than $18,000 per year.
Average Nordstrom Salary
$16.25
hourly
$33,810 yearly
Updated March 14, 2024

And if you're looking for a job, here are the top jobs Nordstrom is hiring right now:

  1. Senior Engineer
  2. Requirements Engineer
  3. Department Manager
  4. Visual Merchandiser
  5. Logistics Specialist

Rate Nordstrom's promotion and raise policies.

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Nordstrom diversity

9.7
Diversity Score
We calculated Nordstrom’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Nordstrom’s workforce.
Nordstrom diversity summary. Zippia estimates Nordstrom's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Nordstrom's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Nordstrom's workforce.
  • Nordstrom has 74,000 employees.
  • 66% of Nordstrom employees are women, while 34% are men.
  • The most common ethnicity at Nordstrom is White (58%).
  • 19% of Nordstrom employees are Hispanic or Latino.
  • 10% of Nordstrom employees are Black or African American.
  • The average employee at Nordstrom makes $33,810 per year.
  • Nordstrom employees are most likely to be members of the democratic party.
  • Employees at Nordstrom stay with the company for 3.6 years on average.
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Nordstrom Office Locations

Nordstrom is headquartered in Seattle, WA

Biggest Nordstrom Locations

Rank
ascdesc
City
ascdesc
Job Count
ascdesc
Avg. Salary
ascdesc
1Los Angeles, CA45$38,002
2Chicago, IL32$33,502
3San Jose, CA29$39,382
4San Diego, CA24$37,497
5New York, NY21$39,057
6Houston, TX14$30,890
7Dallas, TX13$31,169
8San Antonio, TX10$31,025
9Phoenix, AZ6$32,052
10Philadelphia, PA3$31,459

Videos About Working At Nordstrom

Nordstrom Wants to Be a Place People Want to Work

Nordstrom Financial Performance

8.9
Performance Score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Nordstrom currently has 15.5B in revenue. Nordstrom's most recent quarter produced 3.8b (q2'2023).

Nordstrom annual revenue

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Highest paying Nordstrom competitors

Compare Nordstrom salaries to competitors, including Anthropologie, Saks Fifth Avenue, and Staples. Employees at Anthropologie earn the highest average yearly salary of $38,769. The salaries at Saks Fifth Avenue average $37,866 per year, and the salaries at Staples come in at $37,239 per year.

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Nordstrom FAQs

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Updated March 14, 2024

Zippia gives an in-depth look into the details of Nordstrom, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Nordstrom. The employee data is based on information from people who have self-reported their past or current employments at Nordstrom. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Nordstrom. The data presented on this page does not represent the view of Nordstrom and its employees or that of Zippia.

Nordstrom may also be known as or be related to NORDSTROM INC, Nordstrom, Nordstrom Inc, Nordstrom, Inc. and Wallin & Nordstrom (1901–1967) Nordstrom Best (1967–1973).