Automatically Apply For Jobs With Zippi

Upload your resume to get started.

NOC Engineer skills for your resume and career

Updated January 8, 2025

5 min read

Quoted Experts

David Garaventa,

Laura Kier

Below we've compiled a list of the most critical noc engineer skills. We ranked the top skills for noc engineers based on the percentage of resumes they appeared on. For example, 9.9% of noc engineer resumes contained customer service as a skill. Continue reading to find out what skills a noc engineer needs to be successful in the workplace.

15 noc engineer skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how noc engineers use customer service:

Acknowledged for consistently delivering full-functionality and customer service excellence within fast-paced, deadline-driven environments
Provided individualized customer service and QoS to clients and customers.

2. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how noc engineers use troubleshoot:

Monitored, troubleshoot and repair network infrastructure.
Identify and troubleshoot network layer connectivity issues.

3. Network Operations

Here's how noc engineers use network operations:

Developed documentation on standards and troubleshooting processes to improve overall efficiency and productivity of network operations personnel.
Provided Network Operations and Telecommunications support during Operations Desert Shield and Desert Storm.

4. Tcp Ip

Here's how noc engineers use tcp ip:

Trouble shoot Windows server DNS, TCP IP, issues etc.

5. Switches

Here's how noc engineers use switches:

Performed IOS upgrades on 2900 series Cisco Catalyst switches and 1800, 2600, 3600 series Cisco routers using TFTP.
Examined and resolved alerts and tickets from various monitoring systems on servers, switches, routers, firewalls, etc.

6. TCP/IP

Here's how noc engineers use tcp/ip:

Maintained PCI compliance using Tripwire Enterprise, Implement TCP/IP core networking services using DHCP, SNMP, and DNS.
Maintain network infrastructure standards including network communication protocols such as TCP Transport Control Protocol/Internet Protocol (TCP/IP).

Choose from 10+ customizable noc engineer resume templates

Build a professional noc engineer resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your noc engineer resume.

7. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how noc engineers use linux:

Provided basic Windows and Linux system administration support.
Navigated through Windows and Linux environment.

Select Skills To Add To Your Resume

Customer Service

Troubleshoot

Network Operations

Tcp Ip

Switches

TCP/IP

8. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how noc engineers use technical support:

Provided LAN and WAN technical support through analysis and resolution of complex network connectivity and routing configuration issues.
Provide Technical Support to Field Operations personnel during installation, re-configuration and repair of BTS equipment.

9. OSPF

Here's how noc engineers use ospf:

Implemented redistribution of protocols from EIGRP to OSPF and redistributing OSPF to EIGRP.
Perform troubleshooting and monitor routing protocols such OSPF, EIGRP & BGP.

10. Windows Server

Here's how noc engineers use windows server:

Managed customer servers running Windows Server 2008, Exchange and Terminal Server.
Implemented agentless Windows server inventory using remote WMI calls.

11. BGP

The Border Gateway Protocol (BGP) is a procedure that facilitates the exchange of routing information among different networks connected through the internet. It also refers to the electronic language used among internet routers, to determine how a piece of information is sent from one router to the other over the network. This process is extremely quick that occurs within mini-seconds, enabling the internet to function properly.

Here's how noc engineers use bgp:

Implemented and configured BGP, BGPv6, using policy route-maps, prefix list to regulate advertise routes from specified Autonomous Systems.
Key contributions include troubleshooting of complex LAN /WAN infrastructure that include routing protocols BGP.

12. VoIP

Here's how noc engineers use voip:

Develop and implement cost effective VoIP solutions (IP PBX, IVR, Billing systems, etc.)
Performed day to day network maintenance including backup, monitoring and upgrades of network infrastructure and VoIP equipment.

13. VMware

Here's how noc engineers use vmware:

Worked with NOC management to ensure the success of goals by serving as a Lead of the VmWare NOC.
Used VMWARE, ILO, DRAC and RDP on a daily basis to manage the thousands of Monster servers.

14. Lan Wan

Here's how noc engineers use lan wan:

Designed, planned, installed and migrated Lucent IBM/Xylan WAN (ATM) equipment to Cisco Ethernet LAN.

15. Juniper

Juniper Networks, Inc. develops and markets networking products and software which include routers, network management software, and network security products. Many large enterprises use Juniper products and software as part of their larger networking operating management suite.

Here's how noc engineers use juniper:

Coordinate, execute and evaluate logical and physical level issues to resolution including Cisco and Juniper troubleshooting.
Worked on Juniper and Cisco.

5 NOC Engineer Resume Examples

Build a professional noc engineer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your noc engineer resume.

Create My Resume

Build a professional resume in minutes using this template.

What skills help NOC Engineers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on NOC Engineer resumes?

David Garaventa

Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CIS, Albertus Magnus College

The skills/attributes required across a variety of jobs in the IT fields.

What NOC Engineer skills would you recommend for someone trying to advance their career?

Laura Kier

Network Design and Administration Instructor

Computer Networking is a dynamic field with a wide variety of opportunities in many different industries. Some skills that will be more important in general are skills in software defined networking and automation. Skills in the DevOps field will be necessary, as well as skills leveraging AI tools. Cybersecurity is always important and using AI tools to enhance security and monitoring is necessary.

Do you want to know more?

List of noc engineer skills to add to your resume

The most important skills for a noc engineer resume and required skills for a noc engineer to have include:

Customer Service
Troubleshoot
Network Operations
Tcp Ip
Switches
TCP/IP
Linux
Technical Support
OSPF
Windows Server
BGP
VoIP
VMware
Lan Wan
Juniper
Lan
Trouble Tickets

EIGRP
VPN
DNS
Network Infrastructure
MPLS
Network Devices
Network Performance
SolarWinds
OS
Network Issues
Series Routers
Unix
IOS
Ethernet
Nagios
Citrix
Network Troubleshooting

Remedy
Technical Issues
SQL
Network Problems
Microsoft Exchange
Firewall
Provisioning
SNMP
SLA
Fault Isolation
RF
Virtualization
Network Equipment
Proactive Monitoring
Java
T1

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse computer and mathematical jobs