Night Auditor Jobs in Georgia

Benefits: 401(k) matching Do you like to work nights with a small team of dedicated co-workers? Enjoy the hospitality industry? would suit your lifestyle! JOB DESCRIPTION | Position Title: | Night Auditor - Part Time | | Department: | Accounting | Reports to: | Director of Finance and Accounting | Status: | Hourly Non-Exempt Compensation $16.00 / hr Summary of Position Accurately verify that all daily charges to guest accounts are correctly posted, and prepare summary reports of daily income. Duties & Responsibilities Balances the rooms section of the audit: Ensure all system postings Check accuracy of occupied rooms Verify correct market codes and rate of market code Balances the food and beverage section of the audit: Accurate reads and closes all food and beverage outlet registers Audits and accurately prepares all food and beverage outlet reports Compares banquet tickets to banquet event orders to ensure all charges are posted Neatly and accurately prepares tipped employee report Ensures proper posting and transmittal of all credit card charges: Ensures posting to proper amount is charged Accurately posts front office charges to city ledger accounts Ensures daily transmission of credit card charges to center Acts as night GSR and/or Manager on Duty, as required during the 11pm to 7am shift Performs Daily, Weekly and Monthly functions as related to the computers and point of sale systems Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance which require corrective action Conduct and/or attend meetings as required Prepare reports as requested, to develop an informative database for improved management decision making and critical evaluation of work activities Perform all accountabilities in a professional, timely and efficient manner, following established company policy and projecting a favorable image to achieve objectives, public recognition, and acceptance as the preferred hotel company And, any other duties needed to help drive our vision, fulfill our mission, and abide by our Organization's values. Essential Functions Ability to verbally communicate effectively with guests and co-workers. Prolonged periods of standing and/or walking. Ability to visually check work, work area, and hotel space. Minimum lifting of 30 pounds. Other Requirements Knowledge of English and local language Ability to deal with the public in a professional and courteous manner Ability to communicate with all managers, supervisors and fellow associates Ability to handle conflict situations in a professional manner Be well groomed and conform to the hotel's dress code Safety Awareness Maintain safety by adhering to safety policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment. Notice: ARLLC, operating as Augusta Marriott at the Convention Center, function seven days a week, twenty-four hours a day. You as an associate must realize this fact and be aware that at times, it may be necessary to move you from your accustomed shift, as business demands. In addition, you understand that business determines the amount of hours you work, and that some weeks may be scheduled for less than forty hours, and on other weeks you may be scheduled to work more than forty hours per week. Compensation: $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Post department transactions, compile information to verify accuracy, and ensure all hotel accounts are balanced on every night shift. ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Post room and tax accurately each shift. Verify postings to the Housekeepers and Rooms Revenue Report. Balance all income within proper accounts. Prepare the Daily Sales and Revenue Report. Perform all activities of a Front Desk agent, including welcoming and checking in late arriving guests. Submit nightly figures and fax Daily Sales and Revenue Reports as assigned to corporate headquarters. Complete audit bag and close out the day on register. Handle guest's last minute ordering for breakfast. Set up Continental Breakfast presentation. Open lobby doors at assigned time. Maintains awareness of reports for any and all safety hazards or violations witnessed in the course of performing required duties. Performs other duties as requested. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) High school diploma preferred Basic mathematical skills Computer Skills Excellent interpersonal skills; English speaking, reading, and writing skills. Multi-task oriented Knowledge of workplace safety procedures PHYSICAL DEMANDS AND WORK ENVIRONMENT While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. Employment is contingent upon successful completion of a background and drug test. JOB CODE: 1000229

Job Details DoubleTree Atlanta Northlake (LHP DT1) - Tucker, GA Full-Time and Part-Time Hospitality - HotelNight Auditor Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership. Summary: Processing of night audit reporting and oversight of 3rd shift hotel operations. Responds to and services the guests' needs. Responsible for balancing the daily operations of the hotel. Performs a variety of clerical duties including basic computer work and simple accounting tasks. Qualifications Essential Duties and Responsibilities: include the following. Other duties may be assigned by a supervisor as needed. • Self-starting personality with an even disposition to effectively communicate with guests, team members and community. • Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations. • Perform any other job related duties as assigned. • Respond to guest immediately upon entering the lobby, 10-5 Rule should be maintained at all times. • Balancing the day's business in a neat and orderly fashion, in a reasonable amount of time. • Must be able to work all night, but also be available for other shifts at front desk. • Complete knowledge of all hotel systems including phone PBX system, key lock system, PMS reservation systems. • Complete all tasks described on the relevant shift check list during shift. • Knowledge of fire alarm system and evacuation procedures. • Reviewing the credit of guest accounts daily and follow-up if action is required. • Must have knowledge of surrounding area. • Keep cash drawer secure and in balance throughout the shift. • Sell and upsell rooms to walk ins and phone reservations. • Know and adhere to hotel brand standards as well as Legacy Hotel Partners standards. • Maintain a clean and attractive work area, uniform, and person. • Maintain a constant goal of 100% occupancy and 100% guest satisfaction. • Must have good telephone skills. • Must have patience and understanding for every person that is encountered. • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. • Interacts with internal and external customers in a positive, professional and accommodating manner. • Perform any other job related duties as assigned. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays. • Must have exceptional customer service skills • Demonstrated ability to perform multiple tasks in a busy environment and remain flexible • Ability to work well in a team environment • Must have a self-starting personality with an even disposition to effectively communicate with guests and staff. • Possess excellent written, verbal, and organizational skills. Computer literacy and financial management a must. Education and/or Experience: High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The associate is occasionally required to walk and reach with hands and arms. The associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits: Dental insurance Employee discounts Paid time off Vision insurance As a Night Auditor at Avid by IHG - Macon, you will be responsible for managing the front desk operations during the night shift, ensuring smooth and efficient overnight operations. Your role involves balancing financial records, handling guest inquiries and requests, and maintaining the security of the hotel. The ideal candidate will be detail-oriented, trustworthy, and able to work independently with excellent communication and problem-solving skills. Key Responsibilities: Night Audit Functions: Perform nightly audits of financial transactions, including reconciling guest accounts, verifying charges, and ensuring accurate postings. Generate and review daily financial reports, including occupancy rates, revenue, and outstanding balances. Identify and resolve any discrepancies in financial records or guest accounts. Guest Service: Provide exceptional service to guests during the night shift, including check-ins, check-outs, and handling any special requests or inquiries. Address and resolve guest complaints or issues promptly and professionally. Front Desk Operations: Manage the front desk operations, including answering phones, processing reservations, and handling guest requests. Ensure that the front desk area is clean, organized, and well-stocked with necessary supplies. Security and Safety: Monitor the hotel's security systems and perform regular patrols to ensure the safety and security of guests and hotel property. Handle emergency situations and coordinate with emergency services if necessary. Administrative Tasks: Prepare and distribute nightly reports to management, including summaries of guest activity, financial performance, and any notable incidents. Complete and file necessary paperwork, including guest registration cards and incident reports. Collaboration: Communicate effectively with the day shift team and management regarding any issues or updates from the night shift. Coordinate with housekeeping and maintenance staff to address any overnight needs or requests. Guest Relations: Provide information about hotel amenities, services, and local attractions to guests. Ensure that all guest interactions are handled with professionalism and courtesy. Qualifications: High school diploma or equivalent required; additional education in hospitality or business is a plus. Previous experience in a hotel front desk or audit role preferred but not required. Strong attention to detail and accuracy in financial record-keeping. Excellent communication and interpersonal skills. Ability to work independently with minimal supervision. Proficiency in hotel management software Strong problem-solving skills and ability to handle emergency situations. Flexibility to work night shifts, including weekends and holidays. Join us as a Night Auditor and play a crucial role in ensuring a seamless and secure guest experience overnight. We look forward to receiving your application! Compensation: $13.00 - $15.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

As a pivotal role in our Front Office, the Night Auditor plays a pivotal role in ensuring the seamless operation of our hotel during the overnight hours. Beyond meticulously verifying guest accounts and reconciling revenues, they are entrusted with upholding impeccable guest services and ensuring the safety of our patrons. Strong communication, and the ability to work in a fast-paced environment are crucial for this role. Essential Functions Responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services and safety. Reconcile and complete all daily front desk agents' work. Run find trial balance to post rooms and close day. Run accounts receivable reports. Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required. Perform duties of front desk agent as assigned. Responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Handle emergency situations, ensuring the safety and security of guests and associates. Maintain safety standards for front office associates in accordance with company policy. Ability to provide professional communication with internal and external guests. Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, and ensuring smooth check-in/check-out. Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. Maintain front desk office supplies and equipment while keeping the front office areas clean and organized. Tend to guests' complaints, questions, and provide exceptional customer service. Carries out supervisor requests in accordance with hotel policies and standard operating procedures. Follow all cleanliness standards to ensure guests' satisfaction. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow all appropriate policies and procedures while constantly striving to improve all standards of operations. Follow safety and security procedures. Adhere to attendance and reliability standards. Follow all additional duties as assigned by management. Skills and Abilities Understand the mission, vision, and goals of the hotel Must be able to prioritize and work efficiently with limited supervision Must be able to speak, understand, and communicate utilizing the primary language(s) used in the workplace Requires good communication skills, both verbal and written Must be able to stand and exert well-paced mobility for up to 4 hours in length Must be able to lift up to 75 lbs. on a regular and continuing basis Must be able to push and pull carts and equipment weighing up to 50 lbs Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees Strong team player, able to partner with management and other employees in a professional manner Job Qualifications/Requirements Education: High School Diploma or GED equivalence required Experience: Minimum 1 year experience in a similar role; hotel experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation Ability to bend and twist, push, and pull, stoop, and kneel Ascend and descend a ladder Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.    KSL Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

Full-time Description Run audit reports and journals from all credit card and computer systems. Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations. Make corrections and adjustments and handle any computer issues that may arise. Ensure all reports and backup vouchers are complete and filed properly. Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department. Review and correct discrepancies in the Front Desk System. Coordinate with the front desk and restaurant\ bar closing to facilitate a smooth operation of file maintenance and reset of systems for next-day operations. Ability to communicate effectively with guests, vendors, and other associates. Ability to adhere to all applicable Federal, state, local, safety, and health standards. Ability to assist with the design and preparation of statistical reports and presentations as needed. Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed. Ability to accurately report information. Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required Hotel meetings. Requirements These are required of every associate.? Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing. Minimum pulling of 20 pounds. Other duties may be assigned by the immediate supervisor or General Manager. Additional responsibilities specific to you are: Must have a comprehensive knowledge of service standards, guest relations, and etiquette. Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations. Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates. Must have excellent mathematical and computer skills. Salary Description 16.00 per hour

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so. Night Auditor covers the overnight shift and closes all reporting functions for the day. This person serves as the main point of contact for guests during the overnight hours to ensure an exceptional personalized service to all guests that is consistent and continually in accordance to the Management Company of Mainsail Lodging & Development. What you have High School diploma or higher Previous hospitality experience preferred Excellent customer service skills Excellent communication skills, both verbal and written Ability to use technology e.g. tablets, iPads What you'll do Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift Produce accurate and timely reports and correctly handle all cash transactions Provide relief support to hotel PBX operator during shift Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions, and final reports to accounting and profit centers Follow all specified procedures to reconcile cashier's reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts Balance and audit room revenue, food and beverage revenue, cashiers' reports, and guest and house accounts for accuracy; assisting the preparation of all reports relevant to daily revenues Transmit credit card batches Complete and transmit daily management and accounting reports and supporting documents Act as hotel system liaison during night hours Perform all Guest Service Representative functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of messages Provide warm, friendly hospitality to guests Accurate cash handling Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS Physical Demand Ability to sit or stand for extended periods of time Ability to bend Ability to lift, pull 40 lbs Ability to communicate clearly Corrected vision to normal range Ability to work long hours as needed Mental Demands Make sound judgments quickly Work on multiple tasks, making appropriate progress towards deadlines Able to work independently, take direction, and provide direction to others Manage differing personalities within the office, the hotel and the community Maintain the highest degree of confidentiality Ability to work effectively in stressful, high pressure situations Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

A Night Audit is responsible for handling both Front Desk and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel's continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests in and out of the hotel. JOB RESPONSIBILITIES Audit, post, and balance daily cashiers work for hotel Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, and other fees, to each guest's account daily Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts. Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotel's performance; ensure distribution to appropriate departments Ensure credit card system reconciles to daily transaction lists Verify cash postings and cashier drops to ensure accurate Ensure daily turn of hotel and paperwork associated with all transactions is compiled and organized as set forth by management Greets all guests in a pleasant and professional manner Completes the guest registration and check-in/out procedures Answers telephone, transfers calls, and takes messages when applicable Makes hotel reservations for guests, including changes and cancellations Follows proper credit card procedures Maintains accurate bank during shift and uses correct vouchers for specified transactions Responds to all guest needs and requests in a timely fashion Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction Understands hotel service and programs Knowledgeable of geographical area and points of interest Ensure the front desk is adequately stocked of all supplies Understands hotel emergency procedures and evacuation protocols Collects payment for all guests at check-in and check-out. Makes change as necessary Perform all reasonable job duties as requested.

Night Auditor Job Description 1 Hartsfield Centre Pkwy Atlanta, GA, 30354 Skills: * Assisting guests in a sincere and courteous manner * Registering and processing guests promptly upon arrival and departure * Verifying that all charges to guest accounts made during the day are correct * Demonstrating a working knowledge of all services and facilities of the hotel * Completing all credit card transmittal, direct bills, and no-show billings for the day * Preparing all daily, monthly and yearly reports required by the property * Using sales techniques to effectively sell the property * Answering telephone calls professionally * Understanding and applying all hotel safety and security procedures * Keeping immediate supervisor promptly and fully informed of all problems or unusual matters of significance * Responsible for check-in, checkout, selling skills, computer operation, telephones, tasks at the front desk * Responsible for maintaining supplies for the hotel gift shop * Handling cash Job Type: Full-time Schedule: 8 hour shift, holidays, night shift, weekends as needed Work Setting: In-person Education: High school or equivalent (Preferred) Experience: * Night audit: 1 year (Preferred) * Marriott: 1 year (Preferred) * Hotel Experience: 1 year (Required) E.O.E

Balancing the accounts from day shift Managing front desk activity and handling guest check-ins and check-outs Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handling customer requests and complaints and directing other employees or departments accordingly Managing and updating all official documentation pertaining to the role Ensuring that all end-of-day activities have been successfully executed by employees in all departments Answering calls and queries related to potential booking View all jobs at this company

Department - Front Office Reports to - Guest Services Manager / General Manager What's the job? As Night Auditor, you'll be responsible for the overall completion of front office and night audit duties. You will create the warm atmosphere that makes our guests feel at home and be responsible for accurately and efficiently generating hotel operational analysis and reports. Your day-to-day Guest Service Perform all regular Front Office duties Serve and build relationships with guests - ask for their feedback and show them hospitality. Set the hotel up for success by anticipating the coming day's guest and operational needs. Compile and enter data from Front Office Room Inspection forms. Ensure the proper appearance of the lobby and all public areas, including the breakfast area. Perform pre-Breakfast duties and responsibilities. Perform other duties as assigned. May also serve as manager on duty or breakfast host. Schedule guest wake-up calls and reservations for the following day Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Prepare guest bills for next-day checkouts and process reservation cards Facilitate the deposit of guests' valuables in hotel safe Accounting / Profit Properly and accurately conduct the night audit and accounting functions in a timely manner and transmit information to the corporate office. Prepare and transmit payroll information and statistics. Prepare and distribute the Daily Flash Report. Effectively, properly, and accurately analyze the days operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with the Opal standards Operations Analysis & Reporting: Accounts Payable; Invoice Entry Accounts Receivable and direct billing End of day statistics Labor Management entry Daily Flash Report Competition Research Market Research for lead generation Operations statistics report - labor cost/room, etc Prepare and distribute the daily cost per occupied room (CPOR) data and statistics. Audit and balance reports from the day shifts Run EOD computer functions so they are complete by the end of the shift Balance cash drawers and record receipts Requirements High school diploma or higher-level education 2 years Hotel front office experience with 1-year experience as Night Auditor preferred Must be willing to work up to 40+ hours per week with flexibility Must work the Night shift Must speak fluent English (other languages preferred) Specific Responsibilities Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations. Be proficient on the use of the property management system and be able to train front desk personnel on the system. Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Understand the Chart of Accounts. Process reservations by telephone, fax, email, central reservation systems referrals, mail. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel's franchise policy on guaranteed reservations and no-shows. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Record and approve daily activity reports and labor management statistics. Optimum Attributes Effective communication skills Problem-solving skills Literate and tech-savvy Team player Flexibility - night, weekend and holiday shifts are all part of the job Experience required may vary based on size and complexity of operation Well-groomed and professional appearance Performance Standards Performance shall be measured by the following: GSS Scores Accuracy of reporting daily revenue statistics The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday We provide the best in hospitality- to our employees and our guests. We offer seasonal work and full-time careers; flexible scheduled and study employment; extra cash or career growth. We hire friendly employees who provide quality service.

Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Be able to work independently and serve as key role for overnight hotel support Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in a neat, orderly, and timely fashion Be able to work all night, and also be available for other shifts at front desk when necessary Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems Can complete all tasks described on the relevant shift check list Check credit of guest accounts daily and follow up if action is required Must have knowledge of surrounding area Keep cash drawer secure and in balance throughout the shift Sell and upsell rooms to walk-in guests and phone reservations Have general knowledge of housekeeping Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to work over night independently Must be able to handle pressure situations appropriately Have finger dexterity for operating equipment such as computer PMS Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate shift and guest needs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Job brief Responsibilities Checking in guests and handling their overnight requests Complete all Employee-On-Duty tasks and ensure other duties are properly done in accordance with hotel standard practices. Handling end-of-day bookkeeping, auditing and account reconciliation Provide excellent guest services at all times Coordinate with internal teams to improve productivity and efficiency. Ensures that the front desk areas are kept tidy at all times Work collaboratively with housekeeping managers to ensure that assigned guest rooms are kept clean at all times in accordance with company guidelines. Assist in setting up breakfast areas for guests Requirements Minimum Bachelors Degree in Business Administration or related field 5+ years of demonstrated experience in Auditing tasks in a hotel operation Knowledgeable in the use of credit card machines for payment processing Must have the ability to make good decisions when the need arise Good analytical, problem-solving and good guest relation skills Demonstrable experience in the use of standard computers, calculators and other related operational tools

What you get to do in this role: Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel's operational performance for the day. Oversees front office/front desk operations during the overnight shift. Checks front office accounting records for accuracy and compiles information for the hotel's financial records. Tracks room revenues, occupancy percentages, and other front office operating statistics. Prepares summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances. Summarizes results of operations and prepares reports for management. Performs duties of the Front Desk Agent. Performs other duties as assigned. What candidate traits are needed to be successful in this role? High school diploma or equivalent. Accounting background preferred. Previous hotel experience desired. Strong customer service orientation and skills. Present a professional image, and able to communicate well with both guests and employees. Ability to operate front office equipment and computers. Ability to compile facts and figures. Ability to understand principles of auditing, balancing, and closing out accounts. Ability to work a flexible schedule, including weekends and holidays. Equal Employment Opportunity Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.

Job Details Comfort I&S VLD - Valdosta, GA Hospitality - HotelDescription What makes Williams Hotel Group a great place to work? It's our people. We understand that our employees are our greatest asset. We are committed to developing and empowering our people, providing a stable, safe, and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it. Here's what we have to offer you: Competitive Pay Fun place to work Clear path for growth and career advancement Hotel Discounts Paid Vacation Health, Vision, and Dental Insurance Benefits 401k with company match The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Education & Experience High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Guest Service Experience preferred. Computer knowledge/skills required. Physical Requirements Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods Ability to type and/or edit data on a keyboard at 45 wpm for extended periods of time Ability to sit at a computer workstation for prolonged periods of time Ability to perform repetitive tasks with accuracy Ability to lift, carry, pull and push up to 30 lbs repeatedly throughout a shift Ability to work in varying temperatures. May be exposed to mechanical, electrical, chemical and fume hazards Late/Overnight shift. General Requirements Maintain a warm and friendly demeanor at all times. Ability to read, write and communicate effectively in English, both written and verbal Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Williams Investment Company Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Williams Investment Company Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Fundamental Requirements Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be willing to cross train in other accounting or hotel-related areas. Must be able to prioritize job functions in order to meet deadlines. Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Audit and reconcile financial and statistical reports. Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. Prepare and distribute month-end reports. Audit and reconcile all Front Desk and Food & Beverage Cashier's work. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Prioritize job functions in order to meet deadlines. Ensure accuracy of all numbers reported including statistics. Input and update financial information into corporate communications network. Perform daily, weekly, monthly and annual data processing system functions as required. Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Ensure overall guest satisfaction. Respond to governmental inquiries upon receipt. Handle guest requests.

As a Night Auditor, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out. The successful candidate must have a friendly and welcoming attitude with everyone. As a Night Auditor, you will primarily work independently and act as the manager on duty. Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out as well as promoting and providing outstanding recognition and benefits to all our Rewards Members. This is the ideal position for someone who has a passion for guest service.

Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Details Hiawassee, GA $15.00 - $19.00 HourlyDescription The primary function of a Night Auditor is to create the ultimate guest experience for all guests of the hotel from before check-in to after check-out. The Night Auditor is responsible for effective communication to the guest prior to arrival when answering guest inquiries, creating a positive, hospitable, welcoming, inviting check-in and check-out experience, and responding to guests needs while they're in house. The Auditor ensures guests' accounts are reconciled, credit cards and third-party payers are appropriately charged, and each day's financial reports are compiled and distributed among other duties. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Along with complying with all laws, company policy, and brand standards, the following are the Essential Functions of this position: Complete all Ridges Way and departmental/position training. Always adhere to all policies and procedures. Maintain professionalism at all times. Ensure all transactions with guests are handled legally and ethically. Maintain security and control over assigned rooms keys and room access. Maintain a clean and neat appearance at all times. Arrive at the assigned area at scheduled time prepared to complete the assigned shift diligent, effectively, and hospitably. Maintain up-to-date, accurate, and clear reports as it relates to the arrivals, departures, guests in house, cancellations, room availability and any other reports critical to the function of the hotel and front desk. Immediately turn in all articles left by guests to management as “lost and found.” Maintain safe working conditions and follow all safety and procedural rules and take immediate corrective action when required to improve and laps in working conditions. Ensure the safety of yourself, coworkers, and guests and their belongings. Communicate all problems and unusual manners related to employee and guest safety to management immediately. Notify supervisor or manager when there is a shortage of supplies in advance of immediate need. Understand the daily and ongoing functions, services, and facilities of the hotel. Garner a working knowledge of the surrounding area of the hotel (landmarks, local attractions, surrounding businesses, points of interests, roads, etc.) Assist all guests in answering their inquiries, meeting their needs, and providing solutions. Develop and maintain interpersonal, professional relationships with guests quickly. Relate well to a wide variety of individuals from many backgrounds. Always demonstrate patience and tolerance to all guests and coworkers. Learn and utilize selling techniques to maximize occupancy and revenue. Maintain a cash bank per Ridges Way cash handling procedures. Maintain ongoing and effective communication with management, the front desk, and all departments in the hotel. Be visible at the desk at all times. Attend scheduled & mandatory meetings. Ensure that guest room keys and master keys are used to the highest level of security to protect guests, coworkers, the company, and all belongings. Proactively protect all guest information. Understand and operate the front desk's telephone and computer systems, the property management systems, and other office equipment. Maintain the equipment used to perform the job duties and notify the supervisor or manager immediately of any damage or malfunction beyond daily wear-and-tear. Accept and verify guest credit card data and maintain security and privacy of that data. Interact with guests, on the phone or in person, in a professional manner and within brand standards. Listen and promptly act to resolve guest issues and notify management immediately of any escalated guest situations. Have a thorough knowledge of emergency procedures. Implement the 15 & 5 rule (within 15 feet of guests make eye-contact & smile, within 5 feet maintain eye contact and greet with a warm smile).. Verify all guests' account charges made throughout the day are correct. Post room and incidental charges to guest accounts. Complete all credit card transmittals, direct bills, and no-show billings for the day, including any in-house charges by Freedom Boat Club members and Marina Slip holders. Relocate guests in a professional, courteous manner as needed. Prepare all daily, monthly, and yearly reports required for the property. Organize and stock market supplies and goods. Sort, wash, dry, fold soiled laundry Perform any other duties directed by the Director of Operations, and/or Executive Leadership. Competencies Communication: Clear, friendly, and professional communication with guests, both in person and over the phone. Problem-Solving: Ability to handle guest complaints or concerns effectively and find quick resolutions. Hospitality Knowledge: Understanding of the hotel industry and ability to ensure guests have a positive experience. Time Management: Managing a busy front desk, ensuring timely check-ins and check-outs, and maintaining smooth operations. Attention to Detail: Ensuring accuracy in guest reservations, billing, and other administrative tasks. Property Management Systems (PMS): Proficiency in using hotel management software for check-ins, bookings, payments, and reporting. Basic IT Skills: Familiarity with office software (email, Excel, etc.) and troubleshooting common tech issues. Cash Handling: Handling guest payments accurately and reconciling cash at the end of each shift. Supervisory Responsibility N/A Work Environment This position operates in a hotel environment and mostly in an indoor environment, but often near the front door of the hotel that could cause subtle changes in the temperature, depending on season. The position is an overnight position. A required uniform or dress-code must be worn. Physical Demands Standing on your feet for most or all of your shift is often required. The lifting of supplies and equipment that may exceed 50 lbs could also be required. Bending down, kneeling, crouching, squatting, and pushing are other physical demands that may be required of you. Accepting this job indicates you understand these physical demands and are able to complete the essential functions of the job that required these physical demands. Position Type/Expected Hours of Work This is an hourly position with full time and part time positions available. Schedules vary depending on the demand of business. Holidays and weekends are required. Qualifications Preferred Education and Experience The following education and experience are required for this position: High School Education or Equivalent is required. Minimum 2+ years of front desk experience preferred.