Night Auditor Jobs in Florida

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Night Auditor
Career Opportunities With Grand Beach Hotel Miami Beach
Night Auditor Job In Florida
PLACE OF WORK: Front Office and back office areas. A focal point for all guest/visitor reception and inquiries. Service areas of the hotel, Accounting offices and computer room. JOB OVERVIEW: Check in/check out hotel guests courteously and efficiently, process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Run and compile accurate and timely reports. Perform proper maintenance of hotel computer systems in keeping with hotel procedures. REPORTS TO: Front Office Manager and Assistant, Controller, Operations Manager. KEY- RELATIONSHIPS: Internal: Front Office staff, Bell/Door staff, Valet Parking staff, Communications staff, Concierge staff, Reservations staff, Front Office management, hotel managers and assistants, Sales, Housekeeping, Food and Beverage staff, Accounting, Engineering and Security, hotel corporate office staff. External: Hotel guests/visitors, tour company representatives, limousine service personnel, other hotels. STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. QUALIFICATIONS: Essential: 1) High school graduate. 2) Ability to compute accurate mathematical calculations. 3) Ability to clearly and pleasantly communicate in English with guests/visitors, management and co-workers to their understanding, both in person and by telephone. 4) Ability to provide legible communication and directions. Desirable: 1) Some college or training in hospitality industry. 2) Previous experience as a Front Office Receptionist. 3) Previous cashiering experience. 4) Knowledge of computers. 5) Fluency in a foreign language, preferably Spanish, French or Japanese. 6) Previous auditing or statistician experience. SKILLS: Essential: 1) Ability to input and access data in computer. 2) Ability to understand guest inquiries and provide responses. 3) Ability to promote positive relations with all individuals who approach the Front Desk and by telephone. 4) Ability to focus on guests' needs, remaining calm and courteous. 5) Ability to think clearly, quickly and make concise decisions. 6) Ability to prioritize, organize and follow up. 7) Ability to work well under pressure of any arrivals/departures within any given period of time. 8) Ability to focus attention on details. 9) Ability to maintain confidentiality of all guests and hotel information. 10) Ability to ensure security of guest room access. 11) Ability to remain stationary at assigned post for extended periods of time. 12) Ability to work cohesively with other departments and co-workers as part of a team. Desirable: 1) Previous guest relations training. ESSENTIAL JOB FUNCTIONS: 1) Maintain complete knowledge at all times of: a) All hotel features/services, hours of operation. b) All room types, numbers, layout, decor, appointments and location. c) All room rates, special packages and promotions. d) Daily house count and expected arrivals/departures. e) Room availability status for any given day. f) Scheduled daily group activities. 2) Maintain complete knowledge and comply with all hotel and departmental policies and procedures. 3) Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. 4) Meet with supervisor to review daily assignments and priorities. 5) Meet with departing Front Office Receptionist(s) to review business status and follow up items. 6) Access all functions of the computer system according to established procedures and standards. 7) Set up workstation with necessary supplies; maintain cleanliness throughout shift. 8) Answer department telephone within 3 rings, using correct greeting and telephone etiquette. Answer Concierge and Bell Stand telephone when staff is not available. 9) Promote positive guest relations to all individuals approaching the Front Desk. 10) Accommodate all requests for information in a congenial manner. 11) Process all guest check-ins according to established hotel requirements: a) Confirm reservation in system and review all noted information. b) For guests without a reservation, sell a room type agreed upon. c) Register guest in computer and make appropriate notes on the registration card. d) Verify registration card information with guest. e) Obtain back-up information for guest credit/payment method and input into system; collect cash when designated. f) Assign guest room. g) Advise guest of any messages, mail, faxes, etc. received for them. h) Inform guest of room safe and mini-bar key and room key procedures. i) Issue parking passes/validate valet parking tickets and enter information in computer. j) Communicate services and amenities included in packages to guests on packages. k) Obtain proper identification for tax-exempt guests and attach form to registration card. l) Obtain guest signature for designated paperwork. m) Obtain Bell Person to escort guests and transport their luggage to the room. 12) Maintain guest history files on all guests. 13) Communicate VIP arrivals to designated personnel for escort and delivery of amenities. 14) Set up accurate accounts for each guest checking in according to their requirements, i.e. sharewiths, separate room/tax/incidentals, comps. 15) File registration cards and vouchers in bucket by room number. 16) Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests. 17) Accommodate room changes expediently. 18) Handle guest complaints according to the instant pacification procedures, ensuring guest satisfaction. 19) Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 20 minutes to ensure completion and guest satisfaction. 20) Take, record and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals. 21) Accept and record wake-up call requests; delivery to PBX. 22) Issue safe deposit boxes to guests and ensure security of keys. 23) Distribute all guest and department mail. 24) Monitor, send and distribute guest faxes. 25) Document and confirm reservations and cancellations. 26) Block rooms in the computer and follow through on designated requirements. 27) Pre-register designated guests and prepare key packets. 28) Communicate pertinent guest information to designated departments/personnel, i.e. special requests, amenity delivery. 29) Generate, print and distribute daily and weekly reports. 30) Resolve discrepancies on the room status report with Housekeeping. 31) Match the bucket check to in-house guest ledger report; report discrepancies to manager. 32) Process all checkouts according to established hotel requirements. a) Resolve any late charges. b) Present folio to guest and resolve any disputed charges. c) Settle guest accounts following Accounting procedures. d) Retrieve guest room key from guest. e) Request guest comments on their stay. 33) Process express checkouts throughout the shift. 34) Handle requests for late checkouts according to established hotel procedures. 35) Conduct group check-ins/outs according to established hotel procedures. 36) Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information. 37) Adhere to all cashiering procedures: a. Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. b. Make change for guest. c. Cash guests' personal checks/travelers checks. d. Post charges. e. Settle room accounts. f. Run closing reports. g. Count bank at end of shift. h. Complete designated cashier reports. i. Balance receipts. j. Drop receipts. k. Secure bank. 41) Legibly document pertinent information in the logbook. 42) Run audit reports. 43) Compile Flash report, Revenue and Spread Sheets. 44) Perform computer maintenance procedures for Encore and Micros systems. 45) Successfully complete the training/certification process for this position. SECONDARY JOB FUNCTIONS: 1) Assist PBX with switchboard duties. 2) Assist with Reservations calls. Handle all Reservation calls after that office closes; process, record and follow up any details relative to such. 3) Provide Concierge service when no Concierge is available. 4) Assist in other Front Office areas as assigned. 5) Provide guest room tours. 6) Legibly document maintenance needs on work orders and submit to Engineering. NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. Job Types: Full-time, Part-time Pay: $18.50 per hour Expected hours: 36 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Weekends as needed Work setting: In-person Ability to Relocate: Surfside, FL 33154: Relocate before starting work (Required) Work Location: In person
$18.5 hourly 60d+ ago
Night Auditor | Playa Largo Resort & Spa
Playa Largo Autograph
Night Auditor Job In Florida
Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned. Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
$25k-32k yearly est. 32d ago
Night Auditor | Destin FL Hampton Inn & Suites
Faro Blanco Resort
Night Auditor Job In Florida
Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned. Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
$25k-32k yearly est. 60d+ ago
Night Auditor Part Time
Sitio de Experiencia de Candidatos
Night Auditor Job In Florida
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
$25k-32k yearly est. 6h ago
Night Auditor- Part Time
Sundial Beach Resort & Spa
Night Auditor Job In Sanibel, FL
The Sundial Beach Resort and Spa has an opportunity available for a Part Time Night Auditor to join the dynamic front desk team. The primary responsibility of a Night Auditor is to run close of day programs for the resort's accounting department and account for daily activity by organizing and verifying information, identifying and correcting discrepancies, posting accounts, running and distributing daily reports as well as have the ability to perform all Front Desk Agent functions as required to ensure guests' satisfaction. The Night Auditor shift is 11:00 pm-7:00 am. Primary Responsibilities: Provide outstanding guest satisfaction by greeting all guests, performing quick and efficient check-in procedures and well as reviewing charges with guests during the check-out process. Handle all incoming calls in a polite and professional manner and provide the guests with the requested information pertaining to hotel services and amenities. Produce accurate and timely reports and correctly handle all cash transactions. Complete all remaining credit card transactions for that day's arrivals; transmit credit card batches. Verify correct room rates are posted, run all steps of Night Audit procedures to end the day, maintain printouts and disperse daily reports to management. Transfer charges to appropriate accounts. Assist the evening security team to maintain a safe and comfortable environment for guests, handles incidents and guest's needs during the overnight, and reports necessary issues to management. Respond to complaints from guests with the assistance of the Safety department about noise, room conditions, housekeeping needs and various other types of requests. Maintain positive communication with accounting department and assists to resolve specific accounting requests. Provide courteous cooperation with fellow associates in all departments. Accurately complete a resort informational document as requested by management. Maintain cleanliness of Front Desk and other areas. Alert Management about the status of supplies to ensure that the front desk operates smoothly and efficiently. Have complete knowledge of all promotions, events, resort and island services in order to promote excellent customer service and positive feedback. Assist rooms control individual with wholesale requests, in-house reservations, rooming and any other related requests. Maintain the organization of all pertinent paperwork to assist the Accounting department and the profitability of the Resort. Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts and paid tolls for Sanibel & Cape Coral! Qualifications, Education, Experience, Skills, and Abilities: Speak to guests in a warm, friendly and courteous manner. Good organization skills. Effective conflict management and decision-making is required. Must work well under pressure. High School Graduate or equivalent. Ability to work with little or no supervision and complete duties with special attention. The Sundial Beach Resort & Spa is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
$25k-32k yearly est. 10d ago
Night Audit Full-Time
Home 2 Tru Miami Airport South Blue Lagoon
Night Auditor Job In Miami, FL
Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximizes room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Transfers charges and deposits to master accounts. Closes necessary accounts at month end. Prepares final reports of all daily revenue summaries. Posts all room and tax revenues and late charges, including No-Shows. Insures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties) Changes system date. Follows all company policies and procedures as outlined in Policy Manual. Responsible for Life Safety Procedures and equipment Participates (at some properties) in Manager on Duty schedule. Additional duties may be added at any time at the discretion of management. Maintains a professional image, including grooming, verbiage, and body language, at all times. Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact. Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction. Fosters teamwork by offering assistance to others, as needed.
$25k-32k yearly est. 60d+ ago
Night Auditor (Mission Control Crew) Miami, Fla
Yotel
Night Auditor Job In Miami, FL
* . The Mission Control Agent (Night Auditor)- Night Audit is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Additionally, they will check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, audit and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Major Duties & Responsibilities: Assures that Mission Control desk is covered and always maintained. Reviews arrivals and departures for guest preferences to ensure customer satisfaction. Checks guests in and out of hotel and provides other assistance if needed. Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. Responds and acts promptly on guest's complaints, service or security problems. Resolves all guest issues resulting in win-win outcomes. Reviews logbook for any actions or messages passed on by previous shift. Performs switchboard responsibilities ensuring that all calls are answered and all wake up calls are delivered in a timely fashion according to Hotel standards. Ensures proper backup is attached to the corresponding folios. Monitors and ensures that security officers perform responsibilities as required. Ensures that all guest charges are posted accurately to the guest folios. Runs and verifies pre-audit steps to ensure final update accuracy. Reviews the room rate variance report and checks for obvious or questionable rates. Investigates questions and corrects if errors found. Balances all credit card and direct bill payments before transferring to city ledger. Prints out statements of all bills transferred to city ledger. Ensures all interfaces are operational. Generates direct billing statements. Packages all night audit backup material for review by the hotel accountant. Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. Monitors present day availability and house count and take appropriate action as needed. Resolves any staff shortages that arise on shift. Assists in Fire Safety and Emergency Preparedness Program as required. Familiar with crisis manual and be able to put into action as needed. Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. Prepares daily hotel communication (YO Daily) with information including VIP arrivals, hotel occupancy, Human Resources, Sales, and Food & Beverage information. Emails Yo Daily to all Crew Member distribution group by 7 a.m. Maintains and accounts for assigned cash bank and front office cash record. Prepares a bank count sheet for Manager. Performs miscellaneous duties as required. Flexible schedule allowing for the ability to work all shifts including: mornings, evenings, overnights, holidays, and weekends.
$25k-32k yearly est. 60d+ ago
Night Auditor
B Hotels & Resorts
Night Auditor Job In Orlando, FL
Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment. Purpose: The Night Auditor is responsible for balancing room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Essential Function of Job: * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations Qualifications: High School Diploma or equivalent; 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment.
$25k-32k yearly est. 9d ago
Night Auditor
Fort Lauderdale Marriott Coral Springs Hotel & Conference Center
Night Auditor Job In Fort Lauderdale, FL
Hotel: Fort Lauderdale Marriott Coral Springs Hotel & Conference Center11775 Heron Bay BlvdCoral Springs, FL 33076Night AuditorFull time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence Profile: Telecommute: No Bonus Eligible: No Direct Reports: No Reports To: Front Office Manager Equipment: Uniform Primary Purpose: The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift. Work Performed: The Night Auditor will be tasked with the following duties, responsibilities, and assignments: Maintain accurate accounts of cash, checks, and credit transactions; Provide accounting support to the hotel by ensuring all revenues are posted to the correct department, balance the guest ledger on a daily basis and complete all necessary reports; Handle confidential information, including guest records, with a high degree of integrity; Address guest complaints, issues and/or requests in friendly and professional manner, taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative; Provide reports to management about asset utilization and audit results;, Work proactively to recommend changes in operations and financial activities; Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report; May be required to make management decisions in a manager's absence; Effectively utilize excel, workbooks, and access to submit reports to corporate office as appropriate; Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Required Prior Experience: Six (6) months of Front Office experience in hotel environment. Prior experience performing basic accounting duties Required Education: High School Diploma or equivalent Preferred Licenses/ Certification: Valid state driver's license and adhere to all company guidelines regarding moving violations (if role involves operating company vehicle). Required Technology: Use computers and computer systems (including hardware and software) to enter data, or process information Physical: Able to stand and/or walk for duration of schedule shift Other: Able to read, write and communicate effectively in English Flexible to working days, early mornings, evenings, nights, weekends and holidays __________________________________________________ At Atrium Hospitality, you're a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job. Including: ✅ Daily Pay - Get paid when you need it ✅ Exclusive Travel Discounts - Save big at Marriott and Hilton properties ✅ 401k Plans - Invest in your future ✅ Comprehensive Medical Insurance - Your health matters to us ✅ Additional Property-Specific Perks - Because every location has something special to offer But we don't just offer jobs-we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want. Ready to take the next step? Join a team that values you and your future! _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Notice of candidate Privacy Rights: ************************************************
$25k-32k yearly est. 24d ago
Night Audit
Hulsing Hotels/Earth Fare/Accucare
Night Auditor Job In Bradenton, FL
Job Details Holiday Inn Bradenton West - Bradenton, FL Part Time Hospitality - HotelDescription The Night Auditor will ensure a comfortable, caring, and consistent stay by providing guests with a warm welcome. Provide efficient and effective front desk service in accordance with brand standards. Responsibilities and Duties Ensure a delightful, seamless arrival and departure for our guests. Greets guest and processes hotel registration and other transactions. Keeps current on hotel accommodations, services and local attractions. Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction. Works with other departments as appropriate to arrange for services requested by the guest. Stays current with developments in the hotel by reviewing and updating the communication log. Prepares end of shift summaries and communications for management and other shifts. Makes reservations in accordance with hotel's yield management practices. Processes customer credit at check-in in accordance with hotel policy and data privacy policy standards. May be responsible for answering and fielding all calls to the hotel, both internal and external. Identifies and records special billing instructions and notifies Accounting. Obtains appropriate approvals and signatures for guest transactions. Follows hotel policy on cash banks. Maintains confidentiality of guest information. Responsible for night audit process and all required reporting. Qualifications Night Audit experience preferred. Ability to work evenings, holidays and weekends. Excellent communication skills: Ability to communicate effectively with guests and associates. Computer literate High School graduate or GED equivalent
$25k-32k yearly est. 15d ago
Night Auditor
Opal Collection
Night Auditor Job In Hollywood, FL
We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it's quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Free Associate Parking Free Meal for every shift worked Employer Provided Uniforms Hotel Discounts with Company and Marriott Hotels Friends and Family Discount Responsibilities: Posts room charges and taxes to guest accounts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift Transfer charges and deposits to master accounts Checks to see that all charges are assigned to the appropriate departments To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing Prints up and files reservations for the next business day Verifies all account postings and balances Verifies that room rates are correct and posts those rates to guest accounts Monitors the current status of coupon, discount, and other promotional programs Is able to function as a front desk agent especially in terms of check-in and check-out procedures Prepares a summary of cash, check, and credit card activities Summarizes results of operations for management Check figures, postings, and documents for accuracy Record, store, access, and/or analyze computerized financial information Prepare of End of day procedure Follow the End of Day / Night Audit Checklist (Must Read !) Balance the day's charges, making corrections as necessary Performs wake-up calls Run end of day process in property management software (PMS) Respond to guest needs, special requests and complaints and alert the appropriate manager as needed Qualifications: Understand principles of auditing, balancing, and closing out accounts Knows how to operate PMS, PC's, and other front office equipments Must have complete knowledge of emergency procedures High school diploma or GED Previous experience is a plus The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
$25k-32k yearly est. 15d ago
Night Audit
Texas Western Hospitality Group 4.1
Night Auditor Job In Davenport, FL
Job Details Home2 Suites Orlando Davenport - Davenport, FL GraveyardDescription Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant to daily revenues. Prepares various audit worksheets as well as the Daily Flash Reports. Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives. Logs guest complaints into the Front Desk Communication or Log Book. Register guests into the hotel and checks guests out of the hotel. Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts. Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses. Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Handles confidential information, including guest records, with a high degree of integrity. Makes daily deposits (as applicable). Verifies room charges and rates; verifies register has appropriate starting cash. Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report. Submits reports to the corporate office as appropriate. Monitors room availability. Blocks rooms and handles guest requests. Performs and documents security walks on a regular basis. Has a thorough knowledge of emergency procedures and the implementation of procedures. Prepares continental breakfast on time; replenishes breakfast items as needed. Performs duties of a Guest Service Agent, including laundry functions as directed. May be required to make management decisions in the managers absence. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management Texas Western Hospitality offers a comprehensive rewards and compensation package for eligible associates that includes: Opportunities for advancement and career growth Warm and supportive work environment Competitive Wages Medical, Dental and Vision Insurance Flex Spending Account Voluntary Life Insurance Short Term and Long Term Disability 401(k) retirement plan with Employer Match Paid Time off Programs Holiday Pay Jury Duty Leave and Bereavement Leave Qualifications Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service
$25k-31k yearly est. 60d+ ago
Night Auditor
Driftwood Hospitality 4.3
Night Auditor Job In Jacksonville, FL
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY The primary duties of the night auditor are to check front office, restaurant and bar accounting records for accuracy, post and balance charges and settlements in a timely and efficient manner and compile information for the financial records. Assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. Must be able to work Wednesday through Thursday. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. • Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier. • Run audit reports/journals. • Make corrections and adjustments and handle all computer problems that might occur throughout their shift. • Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. • Perform other duties and responsibilities asked by the Controller and the Assistant Controller based upon department needs. • Ensure all reports and back-up vouchers are complete and filed properly. • Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll). • Review and correct discrepancies in the Front Desk System. • Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations. • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. • Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. • Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. • Adheres to all company policies and procedures. • Follows safety and security procedures and rules. • Knows department fire prevention and emergency procedures. • Utilizes protective equipment. • Reports unsafe conditions to supervisor/manager. • Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager. • Provides for a safe work environment by following all safety and security procedures and rules. • All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). • Assists other Front Desk Personnel when need. • Perform any related duties as requested by supervisor/manager. KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable. • Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc. • Basic mathematical skills and ability to operate a 10-key by touch. • Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions. • Ability to access and accurately input information using a moderately complex computer. • Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills. • Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS • Ability to stand and move throughout front office and continuously performs essential job functions. • Lifting up to 25 pounds maximum. • Occasional twisting, bending, stooping, reaching, standing, walking. • Frequent talking, hearing, seeing and smiling. Benefits 401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. Other details Pay Type Hourly
$27k-31k yearly est. 3d ago
Night Auditor
Sunseeker Resorts
Night Auditor Job In Charlotte Harbor, FL
Sunseeker Resort Charlotte Harbor is currently searching for a Night Auditor! Located on the water in Port Charlotte, Sunseeker Resort Charlotte Harbor brings breezy Florida resort life within easy reach. Here, awe-inspiring accommodations are the norm. Our Premium Guest Rooms and Signature Sunsuites™ feature designer furnishings and finishes, stunning views of Charlotte Harbor and the Peace River, and spacious areas where you can relax in total comfort. The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front office operation during the overnight shift. Primary responsibilities include registering guests, making reservations, preparing daily reports, check-in/check-out processes, balancing transactions, and always maintaining Sunseeker standards and policies. All duties are performed in accordance with department and Sunseeker Resorts policies, practices, and procedures. Job Duties Conduct night audit procedures, including reconciling daily transactions and generating reports for management. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Administer guest payment policies and look for errors from the day shifts. Be versed in all hotel emergency procedures. Conduct night audit procedures, including reconciling daily transactions and generating reports for management. Process guest check-ins and check-outs promptly and efficiently, ensuring a warm and welcoming experience. Collaborate with other departments, such as housekeeping and maintenance, to address guest needs and ensure seamless operations during the night shift. Handle guest inquiries, requests, and complaints with professionalism and tact. Monitor the property and respond to any security or safety issues that may arise. Maintain cleanliness and organization of the front desk area. Assume Front Office Ambassador duties as needed. Perform other duties as assigned by leadership. Minimum Requirements Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov High School Diploma, GED, or equivalent. Minimum of one (1) year of Front Office/Night Audit experience. Experience with Forbes Star, AAA, and Four Diamond standard a plus. Other Minimum Requirements Must be able to work independently and with minimal supervision. Ability to work varied shifts, including weekends and holidays Working knowledge of Microsoft Office Excellent customer service skills Ability to function well under pressure, manage multiple priorities, and meet established deadlines Must possess mature personal discretion and sound judgment Strong leadership abilities, sound judgment, superior problem solving and decision-making skills Excellent organizational, analytical and project management skills, with particular attention to quality and detail Interpersonal skills to deal effectively with all business contacts Professional appearance and demeanor Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. For more information, see ************************
$25k-32k yearly est. 56d ago
Night Auditor (Full Time) - Embassy Suites by Hilton Orlando LBV South
Caribe Hotels Orlando
Night Auditor Job In Kissimmee, FL
We are currently accepting applications for an energetic, experienced Night Auditor to join the team here at Embassy Suites Orlando Lake Buena Vista South. Our award-winning property is 300 suites with 40,000 sq. ft. of meeting, pre-function, and event space. We have a well-tenured management team, which runs this very busy hotel and convention center in an exceptional manner with high standards, expectations, and strong results orientation. Scope of Position To ensure a timely and accurate completion of the End of Day process. Position Requirements * Minimum 2 years of experience in front desk preferred. * Previous Night Audit experience in a hotel required. * Possess outstanding guest services skills and leadership capability. * Detail oriented with outstanding organizational and communication skills. * Able to handle a multitude of tasks in an ever-changing environment. * Effective at listening to, understanding, clarifying, and responding to the concerns raised by guests and members. Primary Responsibilities * To ensure a smooth effective 3rd shift operation. * To accurately complete daily statistical reports - flash reports and other statistical reports required by management. * To ensure 100% accuracy on all audit reports. * To ensure front desk agents compliance with auditing and accounting procedures. * To audit and close down Oracle. * To audit daily front desk work. * To bring down the computer interface. * To ensure accurate and timely completion of auditing procedures. * To ensure system is in balance through Preliminary audit functions. * To ensure timely completion of the End of Day report. * To report items necessitating attention. * To summarize and report restaurants and bars activity for previous day. * To ensure night auditing procedures are completed accurately and on a timely manner. * To maintain adequate back-up to ensure continuous accuracy in monthly reporting. * To command working knowledge of the logistics system. * To command working knowledge of accounting procedures. * To command working knowledge of Front Desk and PBX operation. * To command working knowledge of Computer Interface. * To command working knowledge of Excel and Word. Education * High school diploma. * College degree in Administration or Hospitality preferred. Skills and Abilities * Able to communicate in the English language. Second language is a plus. * Able to work flexible schedules including holidays and weekends and able to perform multiple tasks. * Experience using software programs such as Microsoft Office (Word, Excel, and Outlook). * Proficient in OnQ (or similar program). Physical Requirements * On a continuous basis, stand at a desk for long periods of time in front of a computer screen. Also requires walking/reaching and bending throughout shift. * Must be physically fit to lift, pull, and push items up to 50 pounds. The statement in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
$25k-32k yearly est. 4d ago
Night Auditor
EOS 4.1
Night Auditor Job In Marathon, FL
DUTIES & FUNCTIONS · Audit, post and balance daily cashiers work for outlets including, but not limited to, Rooms and Food & Beverage. · Ensure credit card system reconciles to daily transaction lists. · Prepare daily revenue report data by auditing Point of Sale tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. · Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. · Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. · Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards. · Answer guest inquiries about hotel services, facilities, restaurants, transportation, entertainment, and hours of operation in a timely manner. · Resolves guest challenges and takes appropriate action to ensure 100% guest satisfaction. · Build rapport with rewards members, and distinguished visitors; escort guests to rooms, make welfare calls, and encourage feedback throughout their stay. · Make room reservations keeping in mind rates, packages, special promotions, and closed out/restricted dates as listed. · Identify, solicit, and sign up potential reward members (if applicable). · Maintain and market promotions and guest programs. · Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. · Follow all cash handling and credit policies. · Use proper two-way radio and phone etiquette at all times when communicating with other employees. · Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. · Complete all tasks and duties on the shift checklist in a timely and efficient manner. · Balance and prepare individual paperwork for closing of shift according to hotel standards. · Maintain a clean work area. · Fill in and support coworkers and team as needed to ensure efficient operation. · Have knowledge of emergency procedures and assist when needed. · Perform duties, special assignments and projects as requested by management. QUALIFICATION STANDARDS General Requirements · Must be local to Key West or within driving distance to the resort - we do not offer employee housing. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. · Ability to attend to guests, associates and management in an attentive, friendly, courteous and service-oriented manner which requires strong customer service as well as written and oral communication skills. · Must be able to speak, read, write and communicate in English to adequately perform the duties of the job. Full-time employees are eligible for company benefits including PTO, medical, vision, and dental insurance, and 401K with employer match.
$26k-32k yearly est. 58d ago
Night Auditor
Blue Water Hospitality Group, LLC 3.1
Night Auditor Job In Daytona Beach, FL
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest in, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodation, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The Night Auditors' responsibilities are to check front office accounting records for accuracy and, daily, summarize and compile information for the resort's financial records. Tracks room revenue, occupancy percentages, and other front-office operating statistics.. Possesses basic knowledge of computers Demonstrates excellent organizational skills Canto handles large amounts of cash and possesses a strong work ethic Outstanding customer services skills and professionalism Understands the various tasks that go into running a hotel in the overnight hours WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Posts room charges and taxes to guest accounts Audit and balance reports from the day shifts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift Transfer charges and deposits to master accounts Checks to see that all charges are assigned to the appropriate departments To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into the PMS system Verifies all account postings and balances Verifies that room rates are correct and posts those rates to guest accounts Monitors the current status of coupons, discounts, and other promotional programs Canto functions as a front desk agent, especially in terms of check-in and check-out procedures Tracks room revenues, occupancy percentages, and other front office statistics Understand and knows how to perform check-in and check-out procedures Ensures the property is clean, orderly, well-manicured, and guest-ready at all times Performs other duties as assigned Provides regular and reliable attendance WHO YOU WILL WORK WITH You will report to the General Manager, and work closely with the Assistant General Manager. WHAT YOU BRING High school diploma/GED required
$26k-31k yearly est. 6d ago
Night Audit
Meyer Jabara Hotels 4.1
Night Auditor Job In Ocala, FL
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line. A Third shift position, 11 pm - 7 am or 5PM - 1AM, must be available on weekends Title: Night Audit Job Description: Accurately balances all hotel income and expenses for 24 hour hotel operating period Typical Work Conditions: Front desk and office Equipment Used: Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner Qualifications: · High school diploma or equivalent · 4 years minimum experience in hotel audit · Fluent English, read and write necessary · Must have sound judgement and discretional skills and be able to work with little or no supervision · Must be flexible in hours and days worked · Must display very good organization and time management skills · Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities · Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel · Must be able to operate basic office machines, i.e., copier, fax, printer, etc. Essential Tasks: · Balance all room revenue, F&B revenues and room expenses · Balance all room and tax charges · Performs all GSA functions as required · May perform duties associated with Night Manager responsibilities · Posting charges to guest accounts · Processing payments from guests · Selling and upselling rooms to “walk-in” customers · Maintaining daily logs · Balancing shift work and cash drawers · Listening for or anticipating and responding to guest complaints. · Use established greeting when answering the phone or meeting guests in person · Promote, answer questions about, and enroll in Hilton's Honors program The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara. Other details
$25k-31k yearly est. 60d+ ago
Night Auditor
Gta-Ib Management LLC
Night Auditor Job In Palm Harbor, FL
OBJECTIVE The Night Audit role is a key contributor for Innisbrook. This individual serves the Accounting function by balancing and closing the books each day, while supporting the Front Office operation during the overnight hours. As such, this individual reports to both the Front Office Manager and the Director of Finance. This individual typically works a schedule close to 11pm - 7am. ESSENTIAL JOB FUNCTIONS Posts room charges and taxes to guest accounts. Verifies all account postings and balances Run end of day process in property management software PMS and POS systems. Balance credit card transactions and process credit card batches. Monitors the current status of gift card, discount, and other promotional programs. Understand principles of auditing, balancing, and closing out accounts Provide next day reports to Accounting, Front Office, Housekeeping, Sales and Executive office as required. Reconcile and complete all daily cash handler's drops vs. system cash called for. Perform duties of front desk agent as assigned. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Additional duties as necessary and required. EDUCATION/EXPERIENCE High School diploma or general education degree (GED). REQUIREMENTS Must be able to speak, read, write and understand English. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Thorough knowledge of computer processing system and ability to manually perform these operations if necessary. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. Must be able to handle a high workload volume with organization and control. Extensive knowledge of the hotel, its services and facilities as well as the surrounding area. Ability to solve problems and make rational decision. Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for long periods of time. Walking and standing are required the rest of the working day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Must be able to work over night hours, typically from 12AM to 8AM Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. WORK ENVIRONMENT Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions.
$25k-32k yearly est. 27d ago
Night Auditor
Davidson Hospitality Group 4.2
Night Auditor Job In Miami Beach, FL
Property Description Nobu Hotel Miami Beach is an upscale hotel located in the heart of Miami Beach, known for its world-class amenities, luxurious accommodations, and renowned dining experiences. As a job applicant, joining the team at Nobu Hotel Miami Beach means being part of a prestigious hospitality brand that offers exceptional service to discerning guests from around the globe. With a prime location on the iconic Collins Avenue, the hotel offers an unparalleled work environment in a vibrant and dynamic city. Employees at Nobu Hotel Miami Beach can expect to work with a team of dedicated professionals who are passionate about providing an unforgettable guest experience. Joining the team at Nobu Hotel Miami Beach presents a unique opportunity to be part of a renowned luxury hotel brand that embodies sophistication, elegance, and excellence in hospitality. Overview Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts. Summary: Perform front desk duties such as guest check-ins and check-outs during the night shift Process guest payments and maintain accurate records Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies Assist guests with inquiries, requests, and any issues that may arise during the night Ensure the safety and security of the hotel premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests Collaborate with other departments to address guest needs and ensure a seamless guest experience Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued. Qualifications Prior cash handling experience necessary High school diploma or equivalent required 1-2 years of experience as a Night Auditor or in a similar role preferred Strong attention to detail and ability to multitask Excellent communication and problem-solving skills Read, write and speak English fluently Ability to work independently with minimal supervision Strong computer skills Ability to work flexible hours including overnights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Three Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $0.00 - USD $0.00 /Yr.
$24k-29k yearly est. 60d+ ago