Night Auditor Jobs in Fishers, IN

Join Our Winning Team as a Night Auditor at Hilton Garden Inn Indianapolis Airport! Powered by Schahet Hotels Are you a night owl who thrives in a dynamic, guest-focused environment? Do you love making connections and providing exceptional service, even after the sun goes down? If so, we’ve got the perfect opportunity for you! We’re seeking a Night Auditor to join our growing team at Hilton Garden Inn Indianapolis Airport. This role is key to ensuring a seamless guest experience, and it’s an amazing first step in your career in hospitality. If you’re passionate about providing outstanding service, managing financial transactions, and playing a critical part in keeping everything running smoothly overnight—this is the position for you! What You'll Do As a Night Auditor, your responsibilities will include: Guest Interactions: Be the friendly face guests remember by checking them in and out, addressing inquiries, and ensuring their comfort. Financial Transactions: Manage guest billing, handle cash and credit card procedures with precision, and balance the books for the night. Night Audit Functions: Perform night audit tasks to ensure financial integrity and accuracy of hotel operations. Problem Solving: Handle guest complaints with professionalism, offering alternative solutions when needed. Maintenance and Documentation: Report maintenance issues and guest accidents, keeping everything running smoothly and safely. We’re looking for a candidate with excellent communication skills, strong attention to detail, and a commitment to delivering top-tier service with integrity. About Schahet Hotels At Schahet Hotels, we’re more than just a place to work—we’re a community committed to delivering extraordinary guest experiences. As one of the “Best Places to Work” for the past 3 years ( 2021-2024 ), we believe that a great work environment leads to happy team members—and happy team members lead to happy guests! Our core values, RISE, guide everything we do: Respect, Integrity, Service, and Excitement. When you join us, you’ll be part of a team that celebrates these values daily! Why Schahet Hotels? We offer a comprehensive benefits package to support your health, well-being, and growth: Medical, Dental, and Vision Insurance PTO & Employee Discounts 401K with Match Life Insurance and Employee Assistance Program Referral Bonus Program What We’re Looking For Education: High School Diploma or GED (Some college preferred) Skills: Strong accounting, math, and financial transaction handling Experience: Prior experience with cash handling, credit card processing, and basic math concepts is preferred Ready to Join Us? If you're a detail-oriented night owl with a passion for hospitality, we want to hear from you! Apply now to start your journey with Schahet Hotels. Schahet Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

←Back to all jobs at DORA HOSPITALITY LLC Night Audit - Townplace Suites Indianapolis DORA HOSPITALITY LLC is an EEO employer - M/F/Vets/Disabled Come join the Townplace Suites Indianapolis staff that is self-motivated, enthusiastic and delivers the best customer service to each guest! We are currently hiring for a Night Audit to join our team. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in. We offer a referral bonus program for all levels. Benefits: · MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard · Paid Holiday for Full Time/Part Time - Upon hire · Paid Time Off for Full Time/Part Time - 6 Months of Service · Nationwide Employee Stay Discounts for Hotel Brand Qualifications: · Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve. · Ability to understand and follow directions · Excellent customer service skills · Hotel experience is preferred, not required. Responsibilities: · Responsible for completing required shift paperwork, reports as assigned by General Manager, and end of shift cash closing procedures · Reconcile end of the day cashier transactions, ensuring the accuracy of guest billings and city ledger transactions, in addition to basic hotel functions such guest registration and checkout · Ability to effectively deal with guest and employee concerns in a friendly and positive manner. · Run night audit reports from all computer profit centers, outlets, make corrections and adjustments to guest folios if needed. Shift: 11:00PM - 7:00AM, must be available Friday, Saturday, and holidays. Visit company website: ************** Please visit our careers page to see more job opportunities.

Are you a night owl that likes to stay up all night? Are you good with computers and numbers? Do you enjoy working on your own and capable of self-motivation to get things done? Being a night auditor could be the job for you! We are looking for the right candidate to join our team working 3 rd shift. Being a good night auditor requires that you be comfortable working alone, that you have working knowledge of computers, be comfortable entering daily numbers into spreadsheets, be proactive in monitoring any activity at the hotel, be personable and friendly with guests, be attentive to guest needs, be able to lift and move up to 25 lbs. and be that independent worker that gets things done. Apply NOW! Look forward to meeting you! View all jobs at this company

Join Our Winning Team as a Night Auditor at Hilton Garden Inn Indianapolis Airport! Powered by Schahet Hotels Are you a night owl who thrives in a dynamic, guest-focused environment? Do you love making connections and providing exceptional service, even after the sun goes down? If so, we’ve got the perfect opportunity for you! We’re seeking a Night Auditor to join our growing team at Hilton Garden Inn Indianapolis Airport. This role is key to ensuring a seamless guest experience, and it’s an amazing first step in your career in hospitality. If you’re passionate about providing outstanding service, managing financial transactions, and playing a critical part in keeping everything running smoothly overnight—this is the position for you! What You'll Do As a Night Auditor, your responsibilities will include: Guest Interactions: Be the friendly face guests remember by checking them in and out, addressing inquiries, and ensuring their comfort. Financial Transactions: Manage guest billing, handle cash and credit card procedures with precision, and balance the books for the night. Night Audit Functions: Perform night audit tasks to ensure financial integrity and accuracy of hotel operations. Problem Solving: Handle guest complaints with professionalism, offering alternative solutions when needed. Maintenance and Documentation: Report maintenance issues and guest accidents, keeping everything running smoothly and safely. We’re looking for a candidate with excellent communication skills, strong attention to detail, and a commitment to delivering top-tier service with integrity. About Schahet Hotels At Schahet Hotels, we’re more than just a place to work—we’re a community committed to delivering extraordinary guest experiences. As one of the “Best Places to Work” for the past 3 years ( 2021-2024 ), we believe that a great work environment leads to happy team members—and happy team members lead to happy guests! Our core values, RISE, guide everything we do: Respect, Integrity, Service, and Excitement. When you join us, you’ll be part of a team that celebrates these values daily! Why Schahet Hotels? We offer a comprehensive benefits package to support your health, well-being, and growth: Medical, Dental, and Vision Insurance PTO & Employee Discounts 401K with Match Life Insurance and Employee Assistance Program Referral Bonus Program What We’re Looking For Education: High School Diploma or GED (Some college preferred) Skills: Strong accounting, math, and financial transaction handling Experience: Prior experience with cash handling, credit card processing, and basic math concepts is preferred Ready to Join Us? If you're a detail-oriented night owl with a passion for hospitality, we want to hear from you! Apply now to start your journey with Schahet Hotels. Schahet Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Night Auditors makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Night Audit, you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: · Providing quality guest service to all of our guests and visitors. · Perform all duties toward the goal of maximizing guest service. · Greet guests who have made advance reservations register them in an efficient and friendly manner. · Greet visitors who are looking for accommodations and attempt to meet their needs. · Acquaint guests with services available in the area. · Accurately following accounting procedures. · Answers external and internal telephone calls taking and delivering messages as needed. · Acts as the reservation attendant. · Answer questions and give out accurate, helpful information. · Run various end of day reports and reconcile information from various systems. · Adhere to all department and Company policies and procedures. · Ensure guest security by the proper handling of guest keys. · Properly handle lost and found items. · In the event of inclement weather, will be required to remain on sight and on duty until replaced. · Perform other duties as assigned. ADDITIONAL LEAD RESPONSIBILITIES · Ensure Coury Hospitality attendance policies are being followed and enforced during the overnight shift. · Holding Auditors accountable for tasks given to them, both by Lead Auditor and Front Desk Manager or supervisors. · Responsible for training of new night auditors. · Spot Checking the audit procedure at different times to ensure accuracy and proper procedures are being followed. · Work with Front office manager for Scheduling needs and coverage when other night auditors need time off. · Provide leadership to the overnight shift. · Undertaking the responsibility of guest relocation. Contacting other hotels and ensuring the relocation systems and procedures are followed. · Ensure night audit is following the recovery procedures. · Writing a nightly report detailing any concerns that happened over night to share with Front Office Manager and Director of Rooms. · Issuing noise complaints to guests when the situation arises. · Must be flexible with schedule and willing to cover shifts due to call off or other situations that arise. KNOWLEDGE, SKILLS AND ABILITIES: · Able to be alert and function during night shift 11 PM to 7 AM. · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. · Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. · Ability to deal with guests when they are angry or upset. · Professional appearance and mannerism. · Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. · Previous cashier experience/ Basic accounting skills. · Ability to work quickly and thoroughly when under pressure. · Knowledge of hotel facilities and features. · Ability to attend to more than one task at a time. · Ability to maintain excellent attendance and punctuality. EXPERIENCE: · Customer Service experience preferred PHYSICAL DEMANDS: · Must be able to stand for long periods of time. · May include crowded office setting or “close quarters”. · General office environment with limited physical activity.

We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row! Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award Winner - Crew Carwash(click the link to read the news!) Night Time Clean-Up roles are waiting for you! Get on the CREW! Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with outstanding earning potential, amazing benefits and the best coworkers in Indiana, apply today! What Can We Offer You? (get ready because it is a lot!) · Organizationally Healthy Culture · Set Hours of 9 PM - 1 AM · FREE Carwashes, naturally · Fantastic Tuition Reimbursement (Minimum 20 Hours/Week Required) · Competitive Pay · Employee Recognition and Appreciation Events In general, the primary function of the Clean-up Associate is to ensure overall cleanliness to the exterior grounds and interior wash tunnel. The hours for this position are 9 PM - 1 AM, 3-5 days/week. Clean-up Associates must be able and willing to complete these tasks while working alone. Maintain Cleanliness of wash tunnel · Pick up all trash in tunnel · Scrub all tunnel walls, stainless steel blowers, stands, and arches · Scrub air curtains · Spray down all walls, blowers, equipment and floor each night Must be flexible on work days due to weather restrictions. · At Crew Carwash, your base hourly rate is guaranteed at $16-18/hr. What do we need from you? Come to us with or without experience. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. If you have great customer service skills or if this is your first job, we have roles for you. A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds. Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and Team Members! EOE/DFWP/ADA We're really in the people business, we just happen to wash cars! Other details Pay Type Hourly

LOCATION NAME of Schahet Hotels is seeking a Night Auditor to join our growing team. Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, including, but not limited to, registration, checkout, and cashiering. About Us As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits! Benefits Insurance Medical Dental Vision VPS PTO Employee Discount Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Responsibilities Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house Explain and provide any promotional items to each guest checking in Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met Cover other areas of hotel as needed Document any guest accidents by completing the accident report form Complete the maintenance log whenever a complaint is reported Maintain all areas of the front desk Take the initiative to greet guests in a friendly and warm manner Other duties as assigned Qualifications High School diploma/GED required Some college preferred Good accounting and math skills Experience handling cash, credit card procedures, and use of math concepts EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We are looking for individuals to provide excellent customer service to our guests. Whether it be talking to them on the phone, checking them into the hotel, assisting them with questions, greeting them as they come and go or just chatting with them about their stay or their travel plans. A good front desk agent is attentive to every guest that they encounter, must be able to be on their feet 8 hours, have working knowledge of computers, be able to lift and move up to 25 lbs. and most of all …… SMILE! Apply NOW! Look Forward to meeting you! **MUST BE AVAILABLE TO WORK EVENINGS AND WEEKENDS** View all jobs at this company

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions. Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of "Hoosier Hospitality" are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you. To oversee and coordinate all nighttime front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. Responsibilities * Preparation of daily reports and distribution as directed. * Accurate preparation of VIP, complimentary, house use rooms, and out of order lists. * Conduct back up procedures for Opera and drop tape nightly. * Handling Express checkouts ensuring their completion. * Completion of third shift Night Audit checklist * Balancing of daily postings and revenue. * Ensure adequate communication the following morning to all necessary departments by communicating through shift recap emails. * Understanding of all front office standards and assist in solving deficiencies. * Documenting errors made by cash handling auditors. * Prepare In-house allowance and adjustment spreadsheets each day. * Prepare and send out the DAR to appropriate team members. * Balancing of daily posting and revenue, and resolution of inaccuracies. * Ensuring nightly transmission of credit cards through IPU and Opera. * To be thoroughly acquainted with all check-in and check-out procedures and policies. * To be a main liaison between guest and the hotel. * To appropriately protect confidential guest information and guest room key access according to front office SOP's. * To be thoroughly acquainted with PBX Operator duties. * Be familiar with emergency procedures and Alarm System in the PBX department. * Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. * To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios and execute to standard. * Be familiar with all systems and equipment as related to the Front Office (Opera, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel) * Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests. * Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program) * To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage) * To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) * To be familiar with local attractions and businesses (to include Charlotte Athletic Club, Museums, Restaurants, BOA Plaza, Epicenter, Malls) * Aid guests in locating other areas of the hotel (walk them to destination if possible) * Familiarity with parking validation procedures and Good Night's Rest Policy * Effectively operate computer, printer, telephone, pen/pencil, photo-copying machine, facsimile machine, two-way radio Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity Qualifications * Excellent customer service and problem solving skills * Must have strong communication, computer and organizational skills * Prior guest service experience required, preferably hotel front office experience * Must be able to work a variety of shifts, including weekends and holidays. * Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. End of Job Description #IND123

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions. Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you. To oversee and coordinate all nighttime front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. Responsibilities Preparation of daily reports and distribution as directed. Accurate preparation of VIP, complimentary, house use rooms, and out of order lists. Conduct back up procedures for Opera and drop tape nightly. Handling Express checkouts ensuring their completion. Completion of third shift Night Audit checklist Balancing of daily postings and revenue. Ensure adequate communication the following morning to all necessary departments by communicating through shift recap emails. Understanding of all front office standards and assist in solving deficiencies. Documenting errors made by cash handling auditors. Prepare In-house allowance and adjustment spreadsheets each day. Prepare and send out the DAR to appropriate team members. Balancing of daily posting and revenue, and resolution of inaccuracies. Ensuring nightly transmission of credit cards through IPU and Opera. To be thoroughly acquainted with all check-in and check-out procedures and policies. To be a main liaison between guest and the hotel. To appropriately protect confidential guest information and guest room key access according to front office SOP's. To be thoroughly acquainted with PBX Operator duties. Be familiar with emergency procedures and Alarm System in the PBX department. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios and execute to standard. Be familiar with all systems and equipment as related to the Front Office (Opera, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel) Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program) To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage) To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) To be familiar with local attractions and businesses (to include Charlotte Athletic Club, Museums, Restaurants, BOA Plaza, Epicenter, Malls) Aid guests in locating other areas of the hotel (walk them to destination if possible) Familiarity with parking validation procedures and Good Night's Rest Policy Effectively operate computer, printer, telephone, pen/pencil, photo-copying machine, facsimile machine, two-way radio Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity Qualifications Excellent customer service and problem solving skills Must have strong communication, computer and organizational skills Prior guest service experience required, preferably hotel front office experience Must be able to work a variety of shifts, including weekends and holidays. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. End of Job Description #IND123

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions. Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you. To oversee and coordinate all nighttime front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. Responsibilities Preparation of daily reports and distribution as directed. Accurate preparation of VIP, complimentary, house use rooms, and out of order lists. Conduct back up procedures for Opera and drop tape nightly. Handling Express checkouts ensuring their completion. Completion of third shift Night Audit checklist Balancing of daily postings and revenue. Ensure adequate communication the following morning to all necessary departments by communicating through shift recap emails. Understanding of all front office standards and assist in solving deficiencies. Documenting errors made by cash handling auditors. Prepare In-house allowance and adjustment spreadsheets each day. Prepare and send out the DAR to appropriate team members. Balancing of daily posting and revenue, and resolution of inaccuracies. Ensuring nightly transmission of credit cards through IPU and Opera. To be thoroughly acquainted with all check-in and check-out procedures and policies. To be a main liaison between guest and the hotel. To appropriately protect confidential guest information and guest room key access according to front office SOP's. To be thoroughly acquainted with PBX Operator duties. Be familiar with emergency procedures and Alarm System in the PBX department. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios and execute to standard. Be familiar with all systems and equipment as related to the Front Office (Opera, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel) Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program) To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage) To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) To be familiar with local attractions and businesses (to include Charlotte Athletic Club, Museums, Restaurants, BOA Plaza, Epicenter, Malls) Aid guests in locating other areas of the hotel (walk them to destination if possible) Familiarity with parking validation procedures and Good Night's Rest Policy Effectively operate computer, printer, telephone, pen/pencil, photo-copying machine, facsimile machine, two-way radio Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity Qualifications Excellent customer service and problem solving skills Must have strong communication, computer and organizational skills Prior guest service experience required, preferably hotel front office experience Must be able to work a variety of shifts, including weekends and holidays. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. End of Job Description #IND123

Full-time Description STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day. BOTTLEWORKS HOTEL Built for the modern traveler, the 104-key boutique Bottleworks Hotel showcases the best of Indianapolis by weaving historic architectural features with modern hotel amenities. PERKS OF THE JOB We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return. YOUR ROLE IN CREATING GERONIMOMENTS In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here-use it to build the future, make an impact, and continuously improve the guest experience. As the Night Auditor, you are responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel. You are responsible for the overall operations and appearance of the front desk of a hotel. You are responsible for attending to the needs of guests, especially during check-in and check-out. You are the number one, frontline person whose service determines a guest's experience. WHAT YOUR DAY WILL LOOK LIKE Greets every guest that is encountered. Assist and accommodate all guest needs within your capabilities. Posting of room charges, taxes and all other revenues to guest accounts. Transfer charges and deposits to master accounts. Verifies all account posting and balances. Tracks room revenues, occupancy percentages, and other front office statistics. Prepares a summary of cash, check, and credit card activities. Summarizes results of operation for management. Completes proper filing and reporting of statistics. Understands principles of auditing, balancing and closing out accounts. Knows how to operate property management system and other front office equipment. Understands and knows how to perform check-in and check-out procedures. Handles and resolves guest complaints. Uses proper mail, package and message handling procedures. Demonstrates good communication skills. Uses proper telephone etiquette. Writes legibly. Sends and receives faxes and copies. Performs Manager on Duty functions. GHG24 Requirements WHAT IT TAKES TO SUCCEED Education High school diploma or equivalent Experience and/or Training Excellent communication skills and professional attitude Effective conflict management and decision making MANDATORY REQUIREMENT U.S. Work Authorization (required). JOIN A TEAM THAT MAKES AN IMPRESSION At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.

Conduct operating functions of the Art Center's Front Desk. Represent the organization in a friendly, professional manner as the first point of contact for all students and visitors to the facility. Promote classes and membership benefits. Assist and provide an excellent customer service experience to all staff, faculty, students and guests. Essential Job Functions : Answer incoming phone calls: provide necessary information or direct to appropriate contact Work with students: assess needs, advise, and register for classes Solicit memberships to new students, current students and donors Process memberships in Activenet and work with Guest Service Lead to keep development software updated. Open and close facility (daily): arm/disarm security alarm, lock/unlock doors, turn on/off lights, cash register open/closing processes and technology-dependent art works Handle cash register sales: class supplies, merchandise, exhibition artwork, studio rental payments, gift certificates and tickets to IAC events Accurately process data entry functions: contact information, payments, refunds, transfers, discounts, memberships and adjustments Accept, record and disperse packages, mail and materials delivered daily Ensure that appropriate students, faculty and guests have access to necessary materials and rooms within the building Support co-workers in information sharing and empower them during challenging customer service interactions Work with Guest Services Team Lead and Operations Manager on improving guest relations by obtaining feedback, discussing ideas on current or possible SOPs, reviewing challenges and success stories Alert the Guest Services Team Lead of front desk supply and first aid needs Additional Job Functions as needed : Assist with preparation for upcoming Indianapolis Art Center events Assist with data entry for Communications, Development, Education and OutReach Departments Interact with students and guests providing insight to current exhibitions, OutReach projects and ArtsPark exhibits Assist with artwork pick up with artists, students and purchasers after exhibit closes or class ends Work with Operation Manager & Guest Service Team Lead in semester preparation: prepare paperwork, ensure studio paperwork is accurate and stocked, create open studio cards for appropriate students Assist Guest Service Lead with membership renewals: prepare paperwork, mail letters, and keep spreadsheet of membership expirations for renewals Assist with volunteer program Knowledge and Skill Requirements Computer and data entry experience Excellent phone and communication skills Knowledge of Microsoft Office and Outlook products Must be able to work independently and make sound decisions Other Requirements: Must have a flexible schedule as this this position works select hours during weekdays, weeknights, weekends, and holidays. Education and Experience : A combination of education, training and experience equivalent to a High School diploma plus 2 years customer service experience Physical Requirements and Working Conditions : Individuals must be able to communicate effectively both orally and in writing. Public speaking skills are essential Employee must be able to move freely about the work site and perform routine physical and manual tasks associated with the position including the ability to lift 25 lbs. daily

div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pLet your passion for discovery become a career. br/br/Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career. br/br/At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you!/p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"ulli Completes check in/out procedure with guests while ensuring it is more than a transaction. /lili Ensures proper billing of accounts/lili Helps directs guests around hotel and local area/lili Is a point of contact for all guest requests, complaints, issues, and recovery/li/ul/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"pMust have an outgoing personality and able to maintain a smile in you voice. /pp Must be able to multi task by talking with guests and utilizing computer at the same time/pp Background in Hospitality preferred/p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pAll your information will be kept confidential according to EEO guidelines. /pp We are implemented COVID 19 guidelines to ensure the safety of our associates and guests. /p/div/section/div

Property Description The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis. Overview Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact. Responsibilities: Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel facilities, services, and local attractions. Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. Process guest payments and maintain accurate records. Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. Maintain the cleanliness and organization of the front desk area. Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications High school diploma or equivalent Prior cash handling experience necessary Exceptional communication skills Very good computer skills Ability to work flexible hours including weekends and holidays Strong problem-solving skills Ability to multitask and work in a fast-paced environment Experience in customer service is preferred Knowledge of hotel or resort operations is a plus Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Title: Hotel Night Auditor Candidates must be available all work days including weekends. Candidates must be able to provide professional references and document consistent job history. Company: Holiday Inn Indianapolis Airport Top Places to Work 3 Years Running At Holiday Inn Indianapolis Airport, we believe in the power of exceptional service and creating memorable experiences for our guests. We have been recognized as a top workplace for three consecutive years, a testament to our commitment to excellence and the dedication of our team members. Our core values of RISE - Respect, Integrity, Service, and Excitement - guide everything we do, shaping our culture and driving us toward our mission of providing unparalleled hospitality. Position Overview: We are seeking a dependable and customer-oriented individual to join our team as a Hotel Night Auditor. As a Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel during the overnight hours. Your primary responsibilities will include performing nightly accounting tasks, providing exceptional customer service to guests, and handling any inquiries or issues that may arise during your shift. Responsibilities: Conduct nightly audits of hotel financial transactions to ensure accuracy and completeness Prepare and distribute daily reports detailing hotel revenue, occupancy rates, and other key metrics Handle guest check-ins and check-outs during the overnight hours, providing a warm and welcoming experience Respond to guest inquiries and resolve any issues or concerns in a timely and professional manner Maintain security by monitoring the premises and addressing any safety or security hazards Assist with administrative tasks such as answering phones, processing reservations, and responding to emails Collaborate with other hotel staff to ensure seamless communication and guest satisfaction Requirements: Strong computer skills, including proficiency in Microsoft Office and hotel management software Excellent phone etiquette and communication skills Previous experience in customer service or hospitality preferred Ability to work independently and make sound decisions in a fast-paced environment Strong problem-solving skills and attention to detail A positive attitude and willingness to go above and beyond to exceed guest expectations Reliable and punctual, with the ability to work overnight shifts Ability to maintain a friendly and professional demeanor, even during challenging situations Benefits: Competitive salary and benefits package Opportunities for career growth and advancement within the company A supportive and inclusive work environment that values teamwork and collaboration Employee discounts on hotel stays and other amenities Ongoing training and development opportunities to enhance your skills and knowledge Insurance Medical Dental Vision VPS Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Hiring Bonus Join our team at Holiday Inn Indianapolis Airport and be a part of an award-winning organization dedicated to providing exceptional service and creating unforgettable experiences for our guests. Apply now to start your journey with us! Welcome to Schahet Hotels! -- Learn more about us, click on the link: Schahet Hotels Video EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Let your passion for discovery become a career. Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career. At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you! Job Description Completes check in/out procedure with guests while ensuring it is more than a transaction. Ensures proper billing of accounts Helps directs guests around hotel and local area Is a point of contact for all guest requests, complaints, issues, and recovery Qualifications Must have an outgoing personality and able to maintain a smile in you voice. Must be able to multi task by talking with guests and utilizing computer at the same time Background in Hospitality preferred Additional Information All your information will be kept confidential according to EEO guidelines. We are implemented COVID 19 guidelines to ensure the safety of our associates and guests.