Night Auditor Jobs in Chesterfield, MO

As a Weekend Front Desk Agent at Magnolia St. Louis Hotel, you will provide exceptional, friendly, and efficient service to our guests. You will ensure smooth check-in and check-out processes, deliver top-tier customer service, and effectively manage daily operations, including the Night Audit process using the LightSpeed Property Management System (PMS). Schedule: Either Thursday, Friday, and Saturday or Friday, Saturday, and Sunday. Responsibilities Key Responsibilities: Guest Service Excellence: Provide a warm and welcoming experience for guests by delivering clear, polite, and professional communication. Actively listen to guest requests to ensure their needs are understood and addressed promptly. Check-in/Check-out: Process guest check-ins and check-outs efficiently, ensuring accurate guest information is entered into the system. Handle guest concerns and requests throughout their stay. Payment Processing: Verify and process credit card authorizations using electronic acceptance methods, ensuring accuracy and compliance. Handle cash transactions, provide change, and balance an assigned house bank. Confidentiality & Security: Maintain strict confidentiality regarding credit card authorizations and adhere to PCI Security compliance standards. Guest Charges: Post charges to guest rooms and/or house accounts as necessary, ensuring accuracy in billing. Message & Mail Retrieval: Retrieve messages, mail, and facsimiles for guests and deliver them promptly. Night Audit & Revenue Reporting: Perform the nightly audit process using the PMS system, ensuring that all revenue-related transactions are recorded and balanced. Input relevant data into the general ledger system and file invoices in the audit packs. Charge Inquiries: Respond to guest charge inquiries in a timely manner. Send requested guest folios via fax or mail as needed. Documentation & Filing: File guest registration cards in suite number order and maintain organized records. Additional Responsibilities: Notify guests of incoming faxes and messages through the system. Qualifications Qualifications: Education: High school diploma or equivalent required. Experience: Prior experience with Marriott systems preferred. Experience in a hospitality or customer service role is a plus. Language Skills: Fluency in English, both verbal and written, is required. Ability to communicate directions and information clearly and legibly. Mathematical Skills: Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division). Customer Service Skills: Exceptional communication and interpersonal skills with a strong focus on providing excellent customer service. Availability: Must be able to work a flexible schedule, including weekends and holidays. Growth Mindset: A desire to develop professionally and grow within the company. Schedule: Either Thursday, Friday, and Saturday or Friday, Saturday, and Sunday. Physical Requirements: Ability to sit, stand, and move around the front desk area for extended periods. Ability to lift up to 25 pounds as needed for mail or supplies.#MagnoliaSTL

Full-time Description Administration Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier. Support Run audit reports and journals from all credit card and computer systems. Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations. 40% Make corrections and adjustments and handle any computer issues that may arise. Ensure all reports and back-up vouchers are complete and filed properly. Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department. Review and correct discrepancies in the Front Desk System. Coordinate with the front desk and restaurant\ bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations. Ability to communicate effectively with guests, vendors, and other associates. Ability to adhere to all applicable Federal, state, local, safety, and health standards. Ability to assist with the design and preparation of statistical reports and presentations as needed. Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed. Ability to accurately reports information. Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required Hotel meetings. Requirements These are required of every associate. Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing. Minimum pulling of 20 pounds. Other duties may be assigned by the immediate supervisor or General Manager. Additional responsibilities specific to you are: Must have a comprehensive knowledge of service standards, guest relations, and etiquette. Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations. Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates. Must have excellent mathematical and computer skills.

At MainStay St. Louis Galleria, it's our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you'll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us! JOB SUMMARY: Checks front office accounting records for accuracy and daily summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. Acts as overnight front desk agent. RESPONSIBILITIES: Posts room charges and taxes to guest accounts. Processes guest charges voucher and credit card vouchers. Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. Transfer charges and deposits to master accounts. Checks to see that all charges are assigned to the appropriate departments. To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into PMS system. Can function as a front desk agent especially in terms of check-in and check-out procedures. Tracks room revenues, occupancy percentages, and other front office statistics. Prepares a summary of cash, check, and credit card activities. Prepare of End of day procedure. Must have complete knowledge of emergency procedures. Balance the day's charges, making corrections as necessary. Understand principles of auditing, balancing, and closing out accounts. Operate hotel PMS and other front office equipment. Respond to guest needs, special requests and complaints and alert the appropriate manager as needed. Ensure the safety and security of the hotel and guests by being aware of hotel entrances. Other duties as required or assigned by member of management. REQUIREMENTS: Ability to walk or stand for long periods of time as customary in a hotel front office environment. Ability to communicate effectively both verbally and in writing. QUALIFICATIONS: Minimum one year of hotel front desk experience, experience handling cash, accounting procedures, and general administrative tasks.

Night Auditor: SUMMARY: Responsible to handle guest registration and check-out, auditing and posting of days transactions, reconciling accounts, responding to all guest requests, and acting as communication liaison between the guests and all other departments. PREVIOUS HOTEL FRONT DESK EXPERIENCE REQUIRED. NIGHT AUDITING EXPERIENCE PREFERRED. ESSENTIAL FUNCTIONS: To perform this job successfully, the Hotel Night Auditor must be able to perform each essential function, as well as, the other requirements of this job satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required to perform this job. Reasonable accommodations may be made to enable an employee with disabilities to perform the essential functions. 1. Greet guests immediately with a friendly and sincere welcome. 2. Check guests in and out of the hotel. 3. Select a room in accordance with the guests' requests. 4. Complete guest reservations. 5. Adhere to check-in and outperformance standards. 6. Complete daily reports, audits, and checklists. 7. Audit and balance reports from the day's shifts 8. Verify and schedule wake up calls 9. Prepare guests' folios for next day checkouts 10. Balance cash drawers and folios 11. Answer phone calls with a phone smile and within 3 rings. 12. Send and receive faxes. 13. Be able to complete group check-ins, billing in a timely manner. 14. Complete a daily bucket check. 15. Assist with guest service calls and opportunities when necessary. 16. Auditing of room inventory 17. Other duties as assigned.

AC Hotel Marriott Chesterfield of Schahet Hotels is seeking a Night Auditor to join our growing team. Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, including, but not limited to, registration, checkout, and cashiering. About Us As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits! Benefits Insurance Medical Dental Vision VPS PTO Employee Discount Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Responsibilities Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house Explain and provide any promotional items to each guest checking in Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met Cover other areas of hotel as needed Document any guest accidents by completing the accident report form Complete the maintenance log whenever a complaint is reported Maintain all areas of the front desk Take the initiative to greet guests in a friendly and warm manner Other duties as assigned Qualifications High School diploma/GED required Some college preferred Good accounting and math skills Experience handling cash, credit card procedures, and use of math concepts EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Part-time Description Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to identify and correct potential security problems (locking doors after hours, etc) Ability to work alone and work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description $16.00

OPEN INTERVIEWS EVERY WEDNESDAY 2pm - 6pm Just walk in! Home2 / Tru - brand new hotel1221 Locust Street, Downtown STL Benefits include: Great starting rate and flexible scheduling Vision / Dental / Medical Insurance Up to 15 PTO Days (Paid Time Off) in the first year (PTO for part-time) Full-time and Part-time positions Hotel Discounts Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Education & Experience: • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Physical Requirements: • Flexible and long hours sometimes required. • Sedentary work, exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Late night shift. Mental Requirements: • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. • Must maintain composure and objectivity under pressure. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Must be willing to cross train in other accounting or hotel-related areas. • Must be able to prioritize job functions in order to meet deadlines. DUTIES & FUNCTIONS ___________________________________________ Essential: • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Always maintain a warm and friendly demeanor. • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. • Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount programs, Tax Reports, etc.) according to hotel standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashier's work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions in order to meet deadlines. • Ensure accuracy of all numbers reported including statistics. • Input and update financial information into corporate communications network. • Perform daily, weekly, monthly, and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Marginal: • Maximize productivity, identify problem areas, and assist in finding and implementing solutions. • Respond to governmental inquires upon receipt. • Handle guest requests. • Attend meetings/training as required by management. • Perform other duties as requested by management. View all jobs at this company

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. PURPOSE: The Receptionist properly represents the dealership to its customers and vendors by providing an ultra-luxury experience, high-quality telephone etiquette, host and secretarial services. Job Duties: Answer phones for all incoming calls with a warm transfer. Phones must never be unattended or transferred to the automated attendant during business hours. Reception for walk-in customers - assist customer by obtaining a salesperson or proper department. Attend to guest with refreshments and snacks. Prepare FedEx labels, sort, schedule FedEx pickups and distribute incoming mail. Assist with staff events and catering. Maintain Black room Breakroom by keeping it in order & run dish washer at the end of the day. Maintain all the refrigerators with refreshments filled and fill snacks daily. Maintain a proper stock of refreshments and snacks not to exceed 30 days. Maintain inventory of supplies, order supplies through the proper channels only with management approval. Create PO's for the Sales & F&I department. Assist with monthly sales reports to the DMV. Prepare buyers guides for in-stock vehicles and laminate guides w/ window stickers Maintain and update Dealer Socket with sales and service clients. Maintain OEM's AM Sales Force, Bentley Orbit, Rolls-Royce Sales Force, add customers, opportunities, and test drives. Make sure we are meeting our monthly requirements. Maintain a cheerful and welcoming attitude with every guest, always deliver an ultra-luxury experience. Support the Holman culture through accountability, positivity, and teamwork. Provide lateral support to all departments. #LI-GC1 At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Click here for Washington State benefit information. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Click here for Washington State benefit information. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $15.04 - $20.31 USD per hour. Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact ************* This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Details Entry Comfort Inn StLouis Westport - St Louis, MO Part Time $15.00 - $15.00 Hourly None Hospitality - HotelDescription ABOUT THE ROLE Front Desk Agents represent the hotel throughout all stages of the guests stay. By working with all hotel personnel, they ensure every guest experiences the highest customer care. Their responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring a pleasant stay and smooth checkout. Essential Duties: Properly secure guest information. Able to learn safety, emergency, and accident prevention policies and procedures. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Understand and adhere to proper credit card and cash handling policies and procedures. Specific Requirements of this role: Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Coordinate room status updates with the housekeeping department and maintenance work with the engineering division. Report any unusual occurrences or requests to the manager or assistant manager. Manage and resolves all guest complaints in a professional and courteous manner. Assist guests on departure by verifying and posting all outstanding charges, settling credit cards, and making arrangements for luggage and transportation assistance, Perform other duties as assigned. Qualifications Qualifications High school diploma or equivalent. Previous hotel-related experience preferred. Working knowledge of Microsoft Word and Excel. Ability to work a flexible schedule, including weekends and holidays. The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.

Live! by Loews - St. Louis, MO is a branded collaboration between Loews Hotels & Co, The Cordish Companies and the St. Louis Cardinals, one of the most beloved sports franchises in the country. The hotel is part of phase two of the already successful Ballpark Village Live! complex and delivers unscripted, locally handcrafted Loews experiences for both group and leisure guests. Live! by Loews - St. Louis features 216 guestrooms, 17,000 square feet of meeting and event space with spectacular views and multiple food & beverage outlets, including an outdoor lounge and a Bourbon Bar. Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people. Job Specific Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests Obtain necessary credit and payment information from guests Provide check cashing and foreign currency conversion for hotel guests Coordinate with other hotel departments to satisfy guest requests Provide detailed information about hotel facilities and operating hours Adhere completely to all Loews Hotels Star Service Standards Sell rooms in accordance with Front Desk sales strategies Receive and transmit guest messages Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies Distribute and coordinate completion of SQS survey cards during guest check-out Read Group Profiles and Banquet Event information on a daily basis Maintain the cleanliness and excellent condition of equipment and work area Other duties as assigned Maintains clean and excellent condition of Front Desk area Maintains proper stock of all supplies in Front Office Executes emergency procedures in accordance with hotel standards Notifies appropriate individuals and departments of any problems or unusual matters of significance Attends all appropriate hotel meetings and training sessions Is polite, friendly, and helpful to guest, employees and management Promotes and applies teamwork skills at all times Complies with all hotel standards, policies, and rules Complies with safety regulations and procedures Remains current on hotel information and changes General The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation: General knowledge of hotel departments Excellent communication skills - oral and written Excellent guest service skills Knowledge of computer programs utilized in property management Able to work a flexible schedule, including weekends and holidays Must be able to stand for an eight-hour shift

Hotel Saint Louis a Marriott Autograph Collection hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agents. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Reduced Room Rates throughout the portfolio 401(k) Employee assistance program Employee discount Life insurance

Kasey Paige Assisted Living, a long-term care facility located in St.Louis , MO. We have an excellent opportunity for an experienced front desk/receptionist to work full or part time. Scheduling hours are 7am-3pm, 3pm-11pm, and 11p-7am and every other weekend. Hourly pay $11.15 Job duties: Greet all persons who enter the facility in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the facility. Answer and transfer calls, use basic office equipment ie computer, printer, fax. Help maintain virtual calendar with scheduled resident visits and appointments. Attends in-service training and education sessions, as assigned. Performs specific work duties and responsibilities as assigned by supervisor. Make sure all visitors and residents sign in and out of the building. QUALIFICATIONS: High School graduate or GED preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner. Must be able to multi task, following specific instructions carefully and general instructions completely. PHYSICAL REQUIREMENTS/WORKING CONDITIONS:Physical effort is minimal. Most of the work day is spent sitting, standing intermittently, and bending. Must be able to lift and carry up to twenty (20) pounds. Requires continuous mental and visual attention to diversified operations. Must be able to function efficiently despite distractions and interruptions. Communicates orally and/or in writing with residents, coworkers, families, and public as needed. To be considered for this opportunity visit the facility at 3715 Jamieson, MO. 63109 or submit your resume via Indeed.Full Time Benefits Include: Health / Dental / Vision Supplemental Employee Life Employee Critical Illness Accidental / Whole Life Hospital Indemnity Legal Shield- Identity Theft / Pre-Paid Legal Services Accrued PTO - Paid Time Off 401 K Savings Plan Direct Deposit SmartLinx Go - Schedule, Pay Stub, Benefits all in the palm of your hand. Shift Differential Family Orientated Kasey Paige Assisted Living, LLC is an EEO employer - M/F/Vets/Disabled View all jobs at this company

The Marriott West Hotel is nestled in the business park of Maryville Center, located off Highway 40, just west of Highway 270. Our hotel has a variety of amenities to offer our guests, who we pamper and pride ourselves with the service we offer. Job Description We are seeking a Guest Service Agent to assist our guests at the Front Desk. The position duties include checking guest in / out of hotel, providing information about hotel and the city and servicing the guests' immediate needs as thoroughly as possible. Requires quick thinking in responding to inquiries & problems in an efficient, courteous and professional manner to achieve maximum guest satisfaction. Previous hotel experience a plus! Full-time, shifts could include evenings and weekends. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience: High school education or equivalent experience. Guest service, basic accounting, and familiarity with hospitality industry practices preferred. Skills and Abilities: Ability to understand and provide friendly guest service. Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations. Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort: Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Additional Information All your information will be kept confidential according to EEO guidelines.

Front Desk Associate -Godfrey IL La Cross Dental, a growing dental practice administration and laboratory with more than twelve practice locations across the metro St. Louis area, is looking for an upbeat and personable Front Desk Associate for one of our offices in Litchfield, Illinois. The La Cross organization is committed to improvement: improving the lives of our patients with the best patient care, improving our communities through promoting healthy living, and improving the lives of our team members with a collaborative, positive, and inclusive culture, training and growth opportunities, and an emphasis on the importance of the work-life balance. At La Cross Dental, we believe that a smile tells a thousand words, and we provide patients high-quality care in a full range of services, meeting all the needs of families under one roof! As a Front Desk Associate, you are the face of the office - you are the first face seen by incoming patients and the last face they see when leaving. An enthusiastic and helpful attitude is essential, whether you're answering patient questions or talking with them on the phone. Front desk and/or customer service experience is preferred, but at La Cross, we look for the right attitude, a desire to learn and grow, and a team-oriented, motivated mentality first. We want the right person and provide the training and resources to excel in the position and thrive in our organization. As a Front Desk Associate, you have experience with and are responsible for: Working as the first face and point of contact for patients in the office and on the phone Providing excellent customer service (patient experience) Excellent time management and organizational skills, and can easily adapt to changing priorities and handle a fast-paced environment Greeting patients, and communicating payments and any follow-up instructions or appointments needed Scheduling, rescheduling, cancelling appointments Preparing daily schedules and patient charts for staff Verifying insurance and communicating with insurance companies Performing general office duties such as filing, faxing, receiving packages and documents, and the like Showing genuine care and compassion to all patients, and collaborating or handling additional office tasks to assist team members and help ensure a smooth running office Bonus points for: Dental or medical office experience Knowledge of Eaglesoft or practice management software Experience with the Microsoft Office suite Knowledge of dental terminology La Cross employees are committed to the organization's core values: Integrity - Do the right thing, even when it is hard. Honesty - Keep your promises. Commitment is an action. Engagement - Be present for one another and our patients. Respect - Treat people how THEY want to be treated. Fun - Enjoy your experience! La Cross Dental offers employees competitive compensation and benefits packages with PTO, paid holidays, employer-paid life insurance, 401K with employer matching, and shortened workweeks.

Who Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Guest Engagement leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge, and presenting a clean, well-maintained store environment. Guest Engagement Leaders drive excellence and provide leadership in all aspects of the store with a special focus on development of associates and the guest experience. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Co-conducts and facilitates sales associate and keyholder training Process Engages our guests and make their shopping experience exceptional Makes recommendations on hiring, promotions, and terminations of team members based on performance Coaches to Guest Engagement expectations Manages Mission Monday partnership and events “Butterfly” (manager on duty) - on the floor at all times with zones covered at all times Ensures the fitting room experience is exceptional - outfitting and styling Manages product communication and all product information posted Manages and executes building guest book / logs Leads new associate on-boarding Co-leads floor set and refresh strategy Co-manages payroll and store's financial performance Makes decisions regarding store operations and planning Controls workflow through successful planning and delegation Executes task directives within designated time frames Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team Must be able to lift and carry heavy boxes (up to 30 lbs.) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Co-manages the implementation and/or delegation of all weekly operational and visual objectives Leads associate education on all associate training to ensure consistency in visual excellence Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team Effectively communicates merchandise performance observations and offer feedback to the Store Leadership Team Qualifications 1 year Retail Management Bachelor's Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022

As a Weekend Front Desk Agent at Magnolia St. Louis Hotel, you will provide exceptional, friendly, and efficient service to our guests. You will ensure smooth check-in and check-out processes, deliver top-tier customer service, and effectively manage daily operations, including the Night Audit process using the LightSpeed Property Management System (PMS). Schedule: Either Thursday, Friday, and Saturday or Friday, Saturday, and Sunday. Responsibilities Key Responsibilities: Guest Service Excellence: Provide a warm and welcoming experience for guests by delivering clear, polite, and professional communication. Actively listen to guest requests to ensure their needs are understood and addressed promptly. Check-in/Check-out: Process guest check-ins and check-outs efficiently, ensuring accurate guest information is entered into the system. Handle guest concerns and requests throughout their stay. Payment Processing: Verify and process credit card authorizations using electronic acceptance methods, ensuring accuracy and compliance. Handle cash transactions, provide change, and balance an assigned house bank. Confidentiality & Security: Maintain strict confidentiality regarding credit card authorizations and adhere to PCI Security compliance standards. Guest Charges: Post charges to guest rooms and/or house accounts as necessary, ensuring accuracy in billing. Message & Mail Retrieval: Retrieve messages, mail, and facsimiles for guests and deliver them promptly. Night Audit & Revenue Reporting: Perform the nightly audit process using the PMS system, ensuring that all revenue-related transactions are recorded and balanced. Input relevant data into the general ledger system and file invoices in the audit packs. Charge Inquiries: Respond to guest charge inquiries in a timely manner. Send requested guest folios via fax or mail as needed. Documentation & Filing: File guest registration cards in suite number order and maintain organized records. Additional Responsibilities: Notify guests of incoming faxes and messages through the system. Qualifications Qualifications: Education: High school diploma or equivalent required. Experience: Prior experience with Marriott systems preferred. Experience in a hospitality or customer service role is a plus. Language Skills: Fluency in English, both verbal and written, is required. Ability to communicate directions and information clearly and legibly. Mathematical Skills: Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division). Customer Service Skills: Exceptional communication and interpersonal skills with a strong focus on providing excellent customer service. Availability: Must be able to work a flexible schedule, including weekends and holidays. Growth Mindset: A desire to develop professionally and grow within the company. Schedule: Either Thursday, Friday, and Saturday or Friday, Saturday, and Sunday. Physical Requirements: Ability to sit, stand, and move around the front desk area for extended periods. Ability to lift up to 25 pounds as needed for mail or supplies.#MagnoliaSTL

The Front Desk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and every department at DraftKings at Casino Queen. When needed the Front Desk Clerk will assist the front desk with guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, and respond to all guest requests. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, answering phones in a courteous and timely manner, create and update reservations for Hotel and RV Park, review guest payments, deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Participate regularly in departmental and company meetings Greet guests immediately with a friendly and sincere welcome. Answer phones within 3 rings while following the company phone script. Accurately take messages for guest and initiate actions as needed. Accurately check guests in and out of the hotel and RV park by following company procedure standards. Ensure proper ID and a form of payment is obtained during guest check in. Select a room in accordance with hotel availability and guests' request. Create and update guest reservations upon request based on hotel and RV park availability. Ensure to complete daily reports, audit and checklists in a timely manner. Conduct wake up calls and schedule as needed Send and receive faxes. Complete a daily bucket check. Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed. Must be friendly and courteous at all times Able to satisfactorily complete assignable work tasks requested by the departmental leaders Must proactively prioritize needs and effectively manage resources Immediately report any safety hazards, problems, or maintenance issues to the appropriate party Ensure customer service standards are met and retained Be able to complete group check-ins and billing in a timely manner. Other duties as assigned QUALIFICATIONS 1 years of Hotel Front Desk experience, required High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Must be able to obtain and maintain an Illinois Gaming License APPEARANCE AND GROOMING All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book. WORKING ENVIRONMENT & PHYSICAL EFFORTS The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoor under controlled temperatures. Occasional exposure to outdoor climates Occasional: standing, walking, and lifting up to 25 pounds Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands Speech and Vision abilities are required

Live! by Loews - St. Louis, MO is a branded collaboration between Loews Hotels & Co, The Cordish Companies and the St. Louis Cardinals, one of the most beloved sports franchises in the country. The hotel is part of phase two of the already successful Ballpark Village Live! complex and delivers unscripted, locally handcrafted Loews experiences for both group and leisure guests. Live! by Loews - St. Louis features 216 guestrooms, 17,000 square feet of meeting and event space with spectacular views and multiple food & beverage outlets, including an outdoor lounge and a Bourbon Bar. Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people. Job Specific * Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests * Obtain necessary credit and payment information from guests * Provide check cashing and foreign currency conversion for hotel guests * Coordinate with other hotel departments to satisfy guest requests * Provide detailed information about hotel facilities and operating hours * Adhere completely to all Loews Hotels Star Service Standards * Sell rooms in accordance with Front Desk sales strategies * Receive and transmit guest messages * Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies * Distribute and coordinate completion of SQS survey cards during guest check-out * Read Group Profiles and Banquet Event information on a daily basis * Maintain the cleanliness and excellent condition of equipment and work area * Other duties as assigned * Maintains clean and excellent condition of Front Desk area * Maintains proper stock of all supplies in Front Office * Executes emergency procedures in accordance with hotel standards * Notifies appropriate individuals and departments of any problems or unusual matters of significance * Attends all appropriate hotel meetings and training sessions * Is polite, friendly, and helpful to guest, employees and management * Promotes and applies teamwork skills at all times * Complies with all hotel standards, policies, and rules * Complies with safety regulations and procedures * Remains current on hotel information and changes General The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation: * General knowledge of hotel departments * Excellent communication skills - oral and written * Excellent guest service skills * Knowledge of computer programs utilized in property management * Able to work a flexible schedule, including weekends and holidays * Must be able to stand for an eight-hour shift