Working at NIC

Work environment is mostly I like about working there. Colleagues are very helpful.

The salary hike is low compared to the other domains.

House Rent Allowance is the main benefit working there.

The actual work product is fulfilling. We are making online services that friends and family use and provide value every single day. There is a lot to do if you are located at a state business unit -- this is where all the work is accomplished and all the revenue made.

The corporate office employs almost half of the staff and and they do not contribute to the bottom line, and often detract from it. They do not understand the customer or business. The culture is very reactionary. When a major contract is lost or a customer is upset, executives just fire middle management and never ask questions. No one will reflect on what real problems are preventing the company from revenue growth or the root cause of customer frustration. Women are treated very poorly at this company. They are often paid much less than their male counterparts, but everyone is put on notice not to discuss. They very much get left behind in favor of the "good old boy" network.