Desktop Support Technician
Network Technician Job In Los Angeles, CA
Job Description:-
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Field System Technician
Network Technician Job In Orange, CA
We're Hiring: Field System Technician - Sustainable Waste Management
Salary: $65,000 - $85,000
Join a pioneering cleantech company transforming waste into clean water, energy, and minerals. If you're passionate about sustainability and ready to make an impact, this is your chance to be part of something groundbreaking!
Why Join?
Global impact with a mission-driven culture
Work with cutting-edge technology shaping the future
Competitive compensation & benefits
Growth & learning opportunities
Key Responsibilities:
Engineer, commission, and maintain systems on-site
Develop testing and commissioning procedures
Perform maintenance and system checks
Conduct operational tests for client & safety needs
Assist with system integration & client training
Qualifications:
Degree in Chemical, Mechanical, or Environmental Engineering (preferred)
Experience in water/wastewater treatment (preferred)
Hands-on experience with mechanical/technical equipment
Proficiency in MS Office, CAD, Visio, and project management tools
Willing to travel for 3-week on-site shifts, 1 week off
Physical Requirements:
Ability to lift 40 lbs
Comfortable working with equipment & troubleshooting
Apply Now or reach out to Emily Onheiser, Ron Dermady or Shirley Okai to become part of a team that's shaping the future of sustainable waste management!
#FieldTechnician #Sustainability #WasteManagement #EngineeringJobs #Cleantech #Hiring #WaterTreatment
Technical Support Specialist
Network Technician Job In Orange, CA
The Technical Support Specialist is a critical position within the RED Product Support team that delivers RED customers the support they need through multiple communication channels including support tickets, chat, and phone calls while providing the best possible customer service experience. The Technical Support team is an escalation point in our Product Support department, providing in-depth detailed and direct troubleshooting to our wide range of customer profiles.
General Product Support Responsibilities:
Provide after-sales support and direct communication to RED customers
Maintain understanding of all current RED policies, procedures and processes
Maintain and exceed service-level agreement performance benchmarks
Maintain knowledge of all current and legacy RED products, specifications, technology, programs and announcements
Manage a high volume of inbound and outbound emails, tickets and calls
Technical Support Responsibilities:
Facilitate and maintain cross-functional communication with various teams (i.e. Product Support, Sales, Engineering, Product Management, etc.)
Troubleshoot advanced technical issues with customers
Perform supplemental end user testing on RED products
Fill out standardized intake forms to ensure data going to Repair team is complete and all necessary items are requested up front to minimize cases where Repair has to stop and request additional information/items
Filter out simple requests so more time can be spent handling field issues
Proactively search online forums for reported issues, reach out to customers, and resolve the issue
Provide after-hours emergency support for customers experiencing issues and needing immediate help on-set or in the field
Handle all assigned customer issues thoroughly and thoughtfully within the stated Service Level Agreements
The Technical Support Specialist must be able to adapt in an ever-changing environment which passionately focuses on continually improving the customer experience. The Agent must be confident in communication with others, exhibit strong diplomatic skills, such as tact and patience when dealing with customers, must handle complaints within constraints of company policy, be self-motivated to grow in their role, show capacity for strategic thinking and developing ever-improving processes, have a history thriving in a collaborative team environment, and also possess the following qualifications:
BA/BS or equivalent degree preferred
12+ months of experience with professional digital cinema cameras and/or software and post-production workflow solutions
Working knowledge of professional production solutions and RED products
Possess a strong desire for self-improvement and technical growth
Experience with support ticketing system, Zendesk preferred
Experience with productivity tools such as Office Suite
3+ years' experience in a customer support or technical support position
Proven problem solving and troubleshooting ability
Demonstrated ability to develop a resolution plan for escalated customer issues
Excellent customer service and interpersonal skills
Strong written and verbal communication
Detail oriented with excellent organizational and time management skills
Comfortable working through ambiguous situations and ability to prioritize multiple tasks
Develop and execute both personal and team goals for continuous growth and improvement
Diplomatic skills, such as tact and patience when dealing with customers and must handle complaints within the constraints of company policy
Passionate about relentless improvement of customer experience and exceeding all customer expectations
Capacity for strategic thinking and developing ever-improving processes
Multi-lingual is a plus
Computer Technician/Desk-side Support
Network Technician Job In Huntington Beach, CA
Jr Computer Technician/Desk-Side Support
Rate $18/hr
Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job.
Job Responsibilities could include:
Image/ Reimage Laptop-Desktops
Desk setup moves
Computer refresh equipment swaps/migrations
Break Fix activity
Application installations
Simple Troubleshooting
Equipment deliveries and setup
Specific Job Requirements
Customer service experience a huge plus
Strong communication skills both verbal and written
Attention to detail is critical
Problem solving and the ability to work in both with team and independently
IT Consultant II Solutions SSD - Epic Resolute (1290313)
Network Technician Job In Pasadena, CA
IT Consultant II Solutions SSD - Epic Resolute
Work on Billing Projects, Enhancements, Keep lights on work, reviewed dashboards/reports to identify issues/opportunities and present solutions to executive leadership. There is no build in this role as that will be done by IT. Understanding of the workflows, work with operations to come up with requirements, able to design solutions, understand the system configuration, able to test and present results to executive leadership.
Basic Qualifications:
Bachelors degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Epic Resolute Billing Experience (A MUST) experience (technical not just end-user) and revenue cycle knowledge of operations.
Must live within driving distance of Pasadena, CA or relocate.
Primary Location: Pasadena CA. (Currently 2 days/ month onsite, subject to change)
Regular Scheduled Hours: 40
Shift: Day
Working Days: Mon, Tue, Wed, Thu, Fri
Start Time: 08:00 AM
End Time: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Job Level: Individual Contributor
Job Category: Information Technology
Travel: Yes, 10 % of the Time
Employee Group: NUE-SCAL-01|NUE|Non Union Employee
Location options: Pasadena CA (Hybrid)
Note: This position doesn't offer H1B, TN, F1 or OPT VISA transfer/ sponsorship
Production - Technical Sub Contractor
Network Technician Job In Riverside, CA
Disclaimer: This posting will re-direct you to Unitek Career page and submitting your application will take up to 5 minutes. Should you want to skip the step, please feel free to reach us or send your resume directly to ***********************
Unitek Technical Services provides supplier management, development, and related technical services to corporations around the world.
This is a Technical Subcontract Management (TSM) field support position. The TSM will be responsible for providing onsite support at various Lockheed Martin (LM) major systems, airframe, and tooling suppliers located within 10-mile radius of (Riverside, CA). Depending on the candidate's home location, the position could require a substantial amount of travel (driving) to/from suppliers. Approximately 90% of the TSMs time will be spent onsite at a LM supplier facility.
A TSM is a member of the Supply Chain Management (SCM) team that LM Aeronautics uses to minimize disruptions to the supply chain by providing “in the field” oversight of supplier execution.
Daily activities include: working with supplier personnel to prioritize components through manufacturing, validating the status of the deliverable parts and providing detailed status to LM procurement, preparing plans to reduce/prevent shortages, identifying risks in the supply chain, and developing risk mitigation plans to minimize the potential impact to LM.
Candidates should have an understanding of production processes as they relate to aircraft systems components and avionics equipment, machined part fabrication, tooling fabrication, and lean manufacturing.
This specific candidate should be familiar with legacy aircraft to include F16 and C130 with a background in manufacturing engineering.
The candidate should be a self-starter that is capable of analyzing supplier processes and developing improvement plans in collaboration with personnel from both the supplier and LM. The candidate will regularly collaborate across multiple functions (within LM and at the supplier facility), including production, procurement, quality, and engineering, in order to expedite parts/assemblies that are required to support each of the LM Aeronautics Lines of Business (LOB).
The success of the person in this position will greatly depend on his/her ability to communicate clearly and effectively with supplier personnel at varying levels of an organization. The candidate should have strong interpersonal skills and be able to build relationships quickly with multiple stakeholders.
Additional Notes:
Frequency of visit 30-40 hours per week
The work scope of this position will require the candidate to live in/near 25 miles radius of (Riverside, CA). Occasional travel to other locations in or the surrounding states may be required
Applicant must be a US Citizen; we are unable to sponsor at this time
W2 contract position to work on as needed basis
Network Engineer
Network Technician Job In Los Angeles, CA
3x Network Engineer - LA Based (60% Global Travel)
What they entail:
✈️ Travel to every continent APART from Antarctica (this year already planned: Paris, San Francisco, London, Australia, Chicago & UAE)
🏙️ Exciting temporary Network Deployments the size of small cities for global sporting, tech & gaming events
🛜 Landing at an event with 48 hours to deploy 1,000+ users (routers, switches, wireless AP's, Firewalls etc)
They recently ran a mesh network over 7 miles for the British Open
What they are looking for:
- Translatable experience (temporary basis or tight timeline deployments)
- Someone who wants to see the world while working with their passion
- Cisco experience (routers, switches, firewalls, Wireless AP's etc)
They are hiring Junior Network Engineers, Network Engineers & Senior Network Engineers (all LA based)
To re-iterate, if you are not open to 50% global travel and a fast paced working environment, these roles are not for you.
Salary: $100,000 base - $165,000 base per year
Systems Engineer ( Commercial Sales Engineer )
Network Technician Job In Los Angeles, CA
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
The District Systems Engineer, Commercial, is a vital part of our sales team, serving as a trusted technical advisor to customers and helping them secure their businesses with Palo Alto Networks solutions. You will provide pre-sales technical support to our commercial sales teams, aligning security solutions with customer needs and ensuring successful deployments that drive adoption and business value.
As a District Systems Engineer, you will work with customers to understand their security challenges, architect solutions that address those challenges, and demonstrate the value of Palo Alto Networks' comprehensive cybersecurity platform. You will be responsible for driving technical wins and ensuring the continued satisfaction of our customers in the commercial sector.
Your Impact
Role
Curiosity and problem-solving drive the District Systems Engineer role, and you thrive on helping customers secure their environments with innovative solutions. You define your impact by:
Partnering with sales teams to meet and exceed sales quotas by building and implementing strategic technical account plans
Positioning, demonstrating, and designing security architectures across the Palo Alto Networks portfolio based on customer business needs and architecting complex environments, including network security, security operations, and cloud security.
Driving customer adoption of the Palo Alto Networks security platform by helping customers achieve enhanced security, operational efficiency, and business flexibility
Conducting technical discovery to understand customer requirements and aligning solutions to their specific needs
Leading proof-of-concept (PoC) engagements, technical workshops, and product demonstrations to showcase the capabilities of our security platform
Collaborating with Professional Services, Customer Success, and Specialist teams to ensure seamless implementation and adoption of solutions
Effectively communicating complex security concepts to a variety of stakeholders, from technical practitioners to executive leadership
Orchestrating supporting resources (Specialists, Channel Partners, Customer Support) to drive a unified strategy for customer success
Promoting end-to-end security solutions, including Palo Alto Networks and partner professional services, to maximize customer security posture and business value
Staying ahead of industry trends, competitive landscapes, and emerging security threats to position Palo Alto Networks as the cybersecurity leader
Continuously investing in personal development to enhance technical expertise and professional skills while actively contributing to the District Systems Engineer community and industry events
Demonstrating diversity in technical knowledge across SOC, Cloud, Networking, and NetSec, with an emphasis on SOC and Cloud, to drive cross-training and develop platform expertise across the team
Becoming a technical leader with the desire to grow into a Palo Alto Networks portfolio architect, gaining expertise from NGFW to SASE, SOC, Cloud, and Unit 42 consulting services
Balancing technical acumen with strategic thinking-acting as one part technical architect and one part CTO
Building and maintaining strong relationships while demonstrating strong consulting skills
Understanding the competitive landscape deeply, at least in your area of specialty
Designing and architecting large, complex environments, leveraging expertise in your technical domain
Developing strong business acumen with near-term potential to grow into CTO/CIO/CISO-level leadership
Willingness to travel up to 50% within the assigned district
Serving as a role model and mentor for inside Systems Engineers
Qualifications
Your Experience
6+ years of experience in pre-sales, sales engineering, or a similar technical role
Strong understanding of data networking, security architectures, and modern cloud computing environments
Experience delivering cybersecurity solutions that solve complex technical challenges and align with customer business initiatives
Ability to influence and gain buy-in from key stakeholders, whether in customer-facing or internal engagements
Strong technical presentation, workshop, and proof-of-concept delivery skills
Expertise in designing, implementing, or managing one or more of the following security solutions: Network Security, SASE, SaaS, CNAPP, or SOC Transformation Technologies
Experience collaborating with Customer Support teams to ensure successful implementation and adoption of security solutions
Background in complex sales cycles involving multiple decision-makers and multi-product solutions is preferred
Field sales position requiring travel for in-person customer engagements (please discuss specifics with the recruiter)
Additional Information
The Team
Our District Systems Engineers work closely with customers across the commercial sector to secure their digital environments. We educate, inspire, and empower organizations to transform their security architectures and adopt the most advanced cybersecurity solutions available today.
You will be supported by industry-leading tools, systems, and a team dedicated to your success. At Palo Alto Networks, collaboration is at the heart of what we do. Everyone is committed to helping each other succeed, whether in solutions selling, learning, or professional development. Our District Systems Engineering community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary + commission target (for sales/commissioned roles) is expected to be between $198000/YR - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Power System Engineer
Network Technician Job In Long Beach, CA
An established MEP firm on the West Coast is seeking a Mid-Level Power Systems Engineer with 4+ years of experience in electrical power system design. This role offers the opportunity to contribute to a variety of exciting projects while growing within a collaborative and innovative environment.
Key Responsibilities:
Design and develop electrical power systems, including medium voltage infrastructure.
Perform field verification and coordinate designs with multidisciplinary teams.
Prepare construction documents and obtain necessary permits.
Provide construction administration support and technical guidance.
Focus on power system studies such as Arc Flash Analysis, Coordination Studies, and Short Circuit Analysis.
Utilize ETAP and SKM software for system modeling and analysis.
Qualifications:
Bachelor's degree in Electrical Engineering or a related field.
Professional Engineer (PE) license preferred.
Minimum 4 years of experience in power systems design.
Strong technical knowledge of electrical engineering principles related to power distribution.
Why Join Us?
Competitive compensation and benefits, including paid holidays and professional development opportunities.
A strong commitment to continued education and career growth.
A team-oriented culture that values innovation and collaboration.
Opportunities to work on impactful projects shaping the future of education and other industries
If you're an Electrical Engineer passionate about power systems, this is a great opportunity to take your career to the next level. Apply today!
System Engineer (Aviation & Aerospace Manufacturing)
Network Technician Job In Santa Clarita, CA
The System Engineer is responsible for designing, implementing, and maintaining complex IT systems within an organization, ensuring smooth operations by overseeing system infrastructure, troubleshooting issues, and optimizing performance.
Essential Functions and Responsibilities
Determines system specifications: input/output processes and working parameters for electrical/hardware/software compatibility required by the customer.
Assists in the coordination of the design of subsystems and integration of total systems. Includes a variety of engineering and systems techniques including system testing.
Incorporates technologies from multiple disciplines including mechanical engineering, electrical engineering, electro-magnetics, digital signal processing, and control theory.
Recommends design changes to improve overall system performance.
Responsible for the technical portion of the CRA (Change Request Authorization)
Responsible for the creation and maintenance of the PDD (Product Definition Document) which may be stored electronically in a database.
Identifies, analyzes, and resolves program support deficiencies. Develops and recommends corrective actions.
Responsible for system-level evaluation and testing for compliance of components by specifications including the clarification of requirements for the test authors.
Responsible for communication with customer/resident engineer regarding design definition in conjunction with the engineering lead/manager for the program.
Responsible for communication with factory engineering, and validation engineering regarding design/test issues.
Responsible for developing and executing Customer and Factory Acceptance test plans.
Assist Program Managers with special assignments and engineering tasks in developing, prototyping, testing, and producing custom systems for specific project needs.
Coordinates electrical/software /mechanical design and determines the most appropriate implementation trade-off (electrical -VS - software) of design.
May make recommendations for the future direction of the product.
May perform limited project management duties.
Prepares records, charts, graphs, and other statistical information in the testing documentation process.
Will initiate, recommend, or provide solutions through designated channels.
Nonessential Functions:
Perform other duties as assigned.
Qualifications
BCSC/BSEE/BSME/ISE/AE degree or equivalent technical degree in engineering or a minimum of 3 to 5 years as a Systems Engineer, Project Engineer, Field Engineer, Electronics or Field Technician. Specific experience in an electronics manufacturing environment preferred.
Broadcast or satellite engineering, Electronics circuit assembly and troubleshooting, Mechanical assembly and troubleshooting, AutoCAD, Read and interpret electronic schematics and mechanical assembly drawings, Audio/video/multi-media; navigation; hard drives and electronic test equipment.
Must be a U.S. citizen or Green Card holder for authorized access to controlled technology/data as subject to ITAR
Valid Driver's License
Valid passport
Required Skills and Abilities
Proficient user of MS Office Suite, Teams, Asana
Proficient user of ERP, MRP, Adobe; uni Point preferred
Supervisory Responsibilities:
This position has no supervisory responsibilities
Network Planning Data Analyst
Network Technician Job In Fontana, CA
Job: Network Planning Data Analyst - Last Mile
Responsibilities:
Analyze last-mile delivery data to identify trends, inefficiencies, and areas for improvement.
Develop forecasting models to predict delivery performance, demand fluctuations, and potential bottlenecks.
Monitor delivery errors, delays, and failures, investigating root causes and recommending corrective actions.
Create and maintain dashboards, reports, and performance metrics to track key delivery KPIs.
Work closely with logistics, warehouse, and operations teams to improve last-mile delivery efficiency.
Utilize data-driven insights to optimize delivery routes, reduce costs, and enhance the customer experience.
Collaborate with third-party logistics providers and internal teams to address delivery issues and implement solutions.
Identify anomalies in delivery operations and develop strategies to mitigate risks and disruptions.
Support automation and process optimization initiatives by leveraging advanced analytics and machine learning techniques.
Develop and maintain reporting tools and ad-hoc analyses to support decision-making.
Engage business stakeholders to convert complex business problems into actionable data insights.
Work closely with cross-functional teams including Business Intelligence, Engineering, and Program Management to improve delivery operations.
Partner with Business Intelligence Engineers (BIEs) to scale automated solutions and collect stakeholder feedback for continuous improvement.
Research and implement new data analysis techniques and visualization tools to enhance reporting capabilities.
Qualifications:
Bachelor's Degree in Business, STEM, Supply Chain, Logistics, Data Analytics, or a related field.
Minimum of 3 years of experience in business analytics, logistics analytics, or last-mile delivery data analysis.
Proficiency in SQL for querying large datasets and extracting insights.
Experience with data visualization tools such as Tableau, Power BI, or Quicksight.
Intermediate-to-advanced knowledge of Excel, including pivot tables, nested formulas, and VBA scripting.
Strong analytical and problem-solving skills with a keen eye for identifying trends and anomalies.
Experience defining requirements and using data and metrics to drive business insights and process improvements.
Ability to work in a fast-paced environment with multiple priorities and tight deadlines.
Familiarity with machine learning techniques and predictive analytics is a plus.
Proficiency in Python or R for automation and advanced data analysis is a plus.
Experience working with AWS tools such as S3, Redshift, or Lambda is a plus.
Knowledge of last-mile logistics, courier networks, and e-commerce fulfillment is preferred.
Bilingual proficiency in Chinese Mandarin and English is a plus.
What We Offer:
Competitive Compensation (base + bonus).
Comprehensive medical, dental, and vision coverage.
401(k) matching plan.
Life insurance and disability benefits.
PTO/Vacation plan.
About JD Logistics
JD Logistics, a business group under JD.com, leverages the company's advanced technology and logistics expertise to provide smart supply chain and logistics services across multiple industries. JD.com has one of the largest fulfillment infrastructures of any e-commerce company in the world, offering small-to-medium-sized warehousing, oversized warehousing, cross-border solutions, cold chain delivery, and more. Our commitment to technology-driven innovation includes fully automated warehouses, drone delivery, and autonomous logistics solutions.
JD.com is an Equal Opportunity Employer. We do not discriminate in our employment decisions on the basis of race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, military membership, veteran status, or any other protected status under applicable laws.
Technical Operations Specialist
Network Technician Job In Costa Mesa, CA
Akkodis is seeking a Technical Support Operations Specialist for one of our clients located in Costa Mesa, CA.
Rate Range: $30.00/hour to $34.00/hour; the rate may be negotiable based on experience, education, geographic location, and other factors.
This is a hybrid role, 3 days onsite and 2 WFH.
For this particular assignment, must be authorized to work in the U.S. without employer sponsorship.
This role involves tracking ticket progress, ensuring timely responses to customers, closing tickets and inquiries on time, and running reports in SQL. The ideal candidate will be organized, detail-oriented, and capable of handling large amounts of data to support their coworkers effectively.
Experience with some type of SQL reporting tool is an absolute MUST. Candidates without this experience will not be considered.
Key Responsibilities:
Track and manage ticket progress to ensure timely responses and closures.
Run reports using SQL Studio Manager.
Organize and analyze data to help team members focus on their tasks.
Work closely with the team lead and other associates to support technical support operations.
Maintain confidentiality and handle proprietary customer information with care.
Qualifications:
Experience with SQL Studio Manager, OR another type of SQL reporting tool (candidates without this experience will not be considered).
Strong organizational skills and attention to detail.
Ability to manage and analyze large datasets.
Excellent communication skills and the ability to work collaboratively.
Familiarity with alarm monitoring software or similar systems is beneficial but not required.
Education:
Bachelor's Degree
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis go to ***************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
System Engineer - Imaging
Network Technician Job In Los Angeles, CA
Title: Imaging Systems Engineer
Duration: Full-Time Permanent
The Imaging Systems Engineer, under general direction, is responsible for the day-to-day operation, administration, and support of all cores clinical imaging systems (PACS, RIS, Voice Recognition) and ancillary systems. The Imaging Systems Engineer performs core imaging informatics system security maintenance, application maintenance, system maintenance, quality assurance, quality control, training, systems troubleshooting and coordination of system upgrades. The Imaging Systems Engineer works with organizational clinicians, staff, and vendors to facilitate connectivity to core clinical imaging systems, training, system modification and issue resolution.
Responsibilities include:
90% Operational: Provide administration, support, installation, maintenance, management, and coordination of enterprise-wide *** Clinical Imaging Systems. Provide off-hour on-call support for issues; apply expertise and independent judgment for full resolution. Work on assigned projects both independently and as part of a team. Provide on-call support.
10% Design: Assists with the design and may lead projects in the implementation and support of *** Clinical Imaging Systems. Assist in ensuring stability and functionality of the assigned systems. Provide escalation support, troubleshooting and root-cause analysis of issues; assist in identifying and trouble-shooting information system problems, including isolating problems, recommending appropriate solutions and implementing solutions. Work closely with all IS teams to maintain Clinical Imaging Systems that are compliant with organizational standards and policies.
Qualifications
Minimum Education:
Bachelor's Degree in Engineering, Biomed, Computer Science or a related field OR the equivalent combination of experience and education that would demonstrate the capability to successfully perform the essential functions of this position.
Minimum Experience:
Minimum 1 year of experience in supporting clinical imaging technology environments.
Minimum 1 year of experience with installation, operations, maintenance, and support of minimum of 2 of the following systems: RIS, Radiology PACS, Cardiology PACS, Voice Dictation, Advanced Post Processing, RadOnc EMR, EKG/EEG, GI.
Experience working level knowledge of DICOM, HL7 and IHE required.
Experience working level knowledge of Imaging Modalities (XR, US, MRI, CT, Nuclear, Mammo, and EKG) required.
Demonstrate basic competency and ability to support Imaging Informatics system interfaces.
Knowledge of LAN/WAN, Wired/Wireless networking technologies.
Knowledge of computer hardware (Advanced Workstations, Diagnostic monitors).
Compliance Systems Engineer
Network Technician Job In El Segundo, CA
Key Role: Work with Booz Allen colleagues and government clients from various DoD and other government agencies to systems engineer and plan space and ground system acquisition programs. Help the Space Force integrate the GPS system User Equipment across a large stakeholder community. Provide technical Subject Matter Expertise to the M-Code GPS Security Certification Information Assurance processes for DoD acquisitions for the Space Force. Develop and enforce GPS User Equipment Security Certification processes and procedures. Evaluate acquisition documents to ensure compliance with government requirements, processes, and policies. Provide acquisition knowledge and counsel to government acquisition offices.
Basic Qualifications:
8+ years of experience with DoD Information Assurance and systems engineering
Experience with software system development, test case development, and test scenario executions
Experience with DoD process requirements and compliance
Experience with hardware and software analysis
Experience with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Ability to interact well in cross-functional team meetings and professional environments
Ability to interface with internal and external customers
Secret clearance
Bachelor's degree
Additional Qualifications:
Experience with the DoD acquisition systems
Experience with GPS and navigation technologies, systems, or operations
Experience with Cyber Threat analysis and mitigation
Experience with COMSEC and TRANSEC
Experience with Zero Trust
Experience working with new technology programs for embedded systems
Possession of excellent interpersonal, written, and verbal communication skills
TS/SCI clearance
Master's degree
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $84,600.00 to $193,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
Network Management Specialist
Network Technician Job In Orange, CA
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Network Management Specialist will assist in building and maintaining high-performance provider networks by identifying opportunities to contract with providers and improve the contractual performance. Works closely with other departments to enhance the contracted provider experience consistent with company's mission statement and values.
(May include but are not limited to)
Recruits new providers.
Prepares supporting documentation, negotiates and implements contracts for physicians and ancillary providers for existing and developing markets.
Acts as technical resource on provider relations issues. Responsible for timely and professional interaction with internal and external customers.
Utilizes understanding of the business risk relationships to interact and influence key physician leaders.
Maintains internal awareness of network changes by issuing timely and accurate provider update communications about contractual risk disposition changes, provider terminations and additions, and panel closures.
Ensures overall compliance by responding to grievances/appeals and adhering to regulatory and departmental Policy and Procedure guidelines and timeframes.
Maintains up-to-date, accurate provider database by overseeing proofing effort, prompt processing of terminations and/or provider changes.
Supports department efforts and Network Management by participating in interdepartmental meetings and selected committees.
Contributes to team effort by accomplishing related results as needed.
Minimum Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Experience:
Minimum 5+ years' experience in provider relations/contracting with an HMO or IPA, medical group or institutional provider required.
Education/Licensure:
Bachelor's Degree preferred.
Other:
Knowledgeable of reimbursement structures for physicians and ancillary providers.
Knowledgeable about Medicare guidelines
Strong analytic, quantitative, and problem-solving skills required.
Strong verbal and written communication skills required.
Strong presentation skills and ability to appropriately and effectively address diverse audiences required.
Proficiency in MS Word and Excel required; Access database proficiency preferred.
Work Conditions:
Office Hours: Monday-Friday, 8am to 5pm. Extended work hours, as needed.
20% travel may be required at times.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $64,384.00 - $96,577.00
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Network Administrator *Repost
Network Technician Job In Ontario, CA
Network Administrator GENERAL PURPOSE Under direction, performs highly responsible and complex professional and technical tasks in the planning, design, development, implementation, maintenance and administration of the District's network infrastructure and network applications, server infrastructure, virtualization; and performs related duties as assigned.
DISTINGUISHING CHARACTERISTICS
A Network Administrator performs advanced professional and technical responsibilities in planning, design, implementation, maintenance and administration of multi-platform network operating systems, including participating in the development of technical standards for the configuration and installation of hardware and software systems. The incumbent performs third-level problem analysis and resolution on matters related to the network operating environment and applications. The Network has overall responsibility for the planning, design, implementation, maintenance and troubleshooting of the District's network and server infrastructure infrastructure.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1. Provides third-level technical support for the District's network infrastructure, operating systems and applications; provides information, technical direction and training to other Information Services staff on activities required to implement projects, system hardware and software installations and upgrades, new procedures and techniques related to the network infrastructure and server infrastructure including Active Director, Group Policies in a windows server environment.
2. Installs, configures, upgrades, tests and maintains network equipment and devices, including hubs, routers and switches and wireless networks ; provides network server and device support and systems maintenance; works with external technical assistance to resolve hardware and software issues.
3. Installs, upgrades, tests and supports network applications software; plans for, configures and tests to ensure their effective integration into the on-line computing environment.
4. Performs network administration duties, including establishing and maintaining user accounts, file permissions and other authorization files; maintains system and remote access security to ensure system and data integrity; installs and tests security patches; installs and maintains anti-virus protection software.
5. Designs and implements VLAN topologies for securing District computing resources to include administrative computers, servers and other critical network infrastructure and systems. Performs security audits on network and server infrastructure based on industry standards for intrusion detection and intrusion preventions. Makes recommendation for best practices related to network security.
6. Assists in monitoring network speed, reliability and performance, using systems management software and other tools and utilities; troubleshoots and resolves complex issues including performance degradation, problems in interactions between hardware, software and network operating systems and hardware/disk failures; monitors and evaluates system and network statistics; assesses system capacity issues, evaluates software and other alternatives and recommends system upgrades or replacements; installs and tests operating system releases, upgrades and fixes.
7. Oversees and manages server support for databases; monitors memory and disk space for data storage and recommends the clean-up of disk storage; evaluates disk storage capacity and makes determinations on data.
8. Oversees and manages the Districts virtual and SAN server infrastructure for memory and disk space for data storage and recommends the clean-up of disk storage; evaluates disk storage capacity and makes determinations on data storage locations; tunes to improve database performance; performs database startups, shutdowns and recoveries.
9. Develops and reviews documentation of policies, procedures, standards, program solutions and techniques for the design, operation, installation and maintenance of network operating system software; coordinates or participates in review of the technical environment to evaluate and measure system performance and effectiveness.
10. Conducts systems analysis and design studies on proposed network applications, including effects on user base, impacts on computer resources and personnel needs; develops and maintains procedures for the reasonable security of information systems and data integrity.
OTHER DUTIES
1. Participates in the evaluation of proposed solutions by attending demonstrations, performing technical research providing technical input to evaluative committees and participating in the evaluation process.
2. Prepares various reports, as required, including project schedules and updates, charts and diagrams
3. Supervises and manages System Technicians that report directly to the Network Manager and performs staff evaluations.
MINIMUM QUALIFICATIONS
Knowledge of:
1. Network architectures and theory and principles of network design and integration, VLANS, including topologies and protocols.
2. Principles and practices of advanced network administration, including network monitoring and diagnostic methods, practices and procedures, and the TCP/IP protocol suite.
3. Methods and techniques in the installation and configuration of network operating system/ TCP/IP routing, layer 2 and layer 3 switching.
4. Network management systems, including principles and practices of security management.
5. Working knowledge of VMWARE, including principles and practices of server management.
6. Operating principles, parameters, uses, capabilities, characteristics and limitations of mid-range computers, servers, network operating systems, PCs and related equipment.
7. Working knowledge of VLANS/ TCP/IP routing and design to include Cisco IOS version 11.x and above.
8. Principles and practices of business and technical communications, including techniques in the development of system and user documentation.
Ability to:
1. Analyze complex computer system and network issues, identify the reasons for network and network device problems, failures and malfunctions and develop effective solutions.
2. Develop and recommend cost-effective technical system improvements.
3. Monitor network trends and anomalies and make adjustments as required.
4. Read, interpret and apply complex technical publications, manuals and other documentation.
5. Identify information management and data communication issues and opportunities, analyze problems and alternatives and develop sound conclusions and recommendations.
6. Develop, implement and effectively manage procedures and processes, including maintenance of schedules and timetables and preparation of reports on project status.
7. Conscientiously preserve the confidentiality of all proprietary and confidential data and information residing in the District, in accordance with Departmental and District policy and State and Federal law.
8. Operate computers, network equipment and other related hardware.
9. Complete continuing projects while troubleshooting unexpected system problems.
10. Work cooperatively with customers in a responsive, helpful, courteous and tactful manner.
11. Communicate clearly and concisely, both orally and in writing.
12. Establish and maintain effective working relationships other Information Services team members, managers, administrators, staff and others contacted in the course of work.
Training and Experience
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from a four-year college or university with a major in computer science, information systems or a closely related field; and at least three years of progressively responsible experience in the development, installation and maintenance of networks and network applications; or some combination of education, training and experience that produces the requisite knowledge and ability.
Licenses; Certificates; Special Requirements
Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Administrator (CCNA) or the equivalent are desirable. A valid Class C California driver's license, good driving record and the ability to maintain insurability under the District's vehicle insurance policy.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, an employee is regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and other standard office equipment; and reach with hands or arms. An employee is frequently required to walk and stand and occasionally to lift up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, an employee is regularly required to use oral and written communication skills; read and interpret complex data, information and documents; analyze and solve problems; observe and interpret situations; use math and mathematical reasoning; learn and apply new skills or information; perform highly detailed work on multiple, concurrent tasks; work under changing deadlines with frequent interruptions; work effectively as a team leader or member; and interact with managers, internal customers, employees, vendors, consultants and others encountered in the course of work.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works under typical office conditions, and the noise level is moderately quiet. The employee is on call 24x7 for the resolution of systems and network problems and issues.
Requirements / Qualifications
Network Administrator
Network Technician Job In Chino, CA
THE OPPORTUNITY:Are you a highly organized and reliable professional with a passion for network configuration? Do you have a knack for data and problem solving? The Inland Empire Utilities Agency (IEUA) has an exciting opportunity for you as a Network Administrator in the Agency's Information Technology Department! This position serves as an integral member of the agency's Operational Technology team. As a seasoned network professional, you'll play a pivotal role in designing, implementing, and managing our complex network infrastructure. Your expertise will ensure seamless connectivity, top-notch security, and optimal performance across our systems. If you're passionate about configuring and troubleshooting networks, enhancing efficiency, and staying ahead of technological trends, apply now to drive our network to success!
The Inland Empire Utilities Agency (IEUA/Agency) serves approximately 935,000 residents in western San Bernardino County and is proud of our reputation of promoting greater water supply reliability through significant contributions to a diverse regional water supply portfolio, including water from stormwater capture, recycling and reuse, and imported water supplies. The Agency continues to be fully committed to ensuring long-term success for the region by leading the way in water resource management, environmental sustainability, and providing essential sanitation services in a regionally planned and cost-effective manner while safeguarding public health and promoting economic development.
Here are a few ways the Inland Empire Utilities Agency is committed to helping you feel your best, work your best, and live your best while working with us:
A 4-day work week with remote hybrid work schedules for some positions
A pension through California Public Employees' Retirement System (CalPERS)
Generous employer monthly health benefit allowances to go towards the cost of medical, dental, and vision insurance
Competitive vacation, floating holiday, sick time in addition to 12 agency paid holidays
Education Reimbursement up to $5,250 per fiscal year
Basic life insurance coverage provided
Wellness Stipend of $500 per fiscal year
457b Deferred Compensation Contribution
Interest free loan for a computer purchase up to $3,000
This position is open until filled. The deadline for the first review of applications is 11:59 PM on Tuesday, March 11, 2025. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline.
There is one (1) vacancy in the Information Technology Department.
This recruitment is being conducted to fill one (1) vacancy and will establish an eligibility list which may be used to fill future vacancies as they occur during the active status of the eligibility list.
Salary Range: PR 183FLSA: ExemptProbationary Period: 12 months Under limited supervision, installs, configures, deploys, monitors and maintains network hardware, devices, software and security systems; installs, configures and maintains virtual machine environment; installs, configures and maintains servers needed to support plant and business operations; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS:A Network Administrator performs advanced journey, technical lead-level network administration functions to ensure the entire Agency infrastructure is reliable and secure. Incumbents install, configure, test, troubleshoot, repair, maintain, upgrade, monitor and evaluate performance of network hardware and software to ensure that they meet availability and performance requirements. Incumbents are expected to use sound judgment when making decisions within established standards. Employees in this class typically report to the supervisor or Deputy Manager.
EXAMPLES OF ESSENTIAL FUNCTIONS:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Installs, customizes, configures, tests, optimizes and maintains network servers, switches, controllers, routers and other devices and software; monitors performance of servers, routers, switches and security systems; installs, configures and updates firewalls and intrusion protection systems. Monitors network operations and security system logs and alerts; identifies, isolates, analyzes, troubleshoots and resolves network device and software failures and errors and applications access problems; tests hardware and transmission media; reinstalls and configures software; reboots servers; installs, configures, maintains Wi-Fi access points and controllers and troubleshoots Wi-Fi connection issues; monitors internet traffic. Trains network and end-user support staff in the administration, maintenance and support of new and existing network applications; provides second- and third-level support; administers, maintains, monitors and supports backup systems servers and software; plans, configures and tests backup configurations and performance; analyzes error messages and resolves problems. Installs, configures and maintains virtual machine environment; manages virtual servers and work stations for both the Plant Automation Network and the business network; manages remote access infrastructure. Performs user account administration including adds/moves, changes, updates and deletes; analyzes and resolves third-level user account errors and problems; instructs and assists users in managing and utilizing accounts. Participates in the administration and maintenance of assigned network software; provides second-tier software support. Purchases, installs and maintains Agency audio/visual equipment; sets up and operates equipment for training and events. Develops and maintains accurate and up-to-date network documentation, reports, logs and files. Maintains up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.
QUALIFICATION GUIDELINES:
EDUCATION, TRAINING AND EXPERIENCE:
Graduation from an accredited four-year college or university with a major in management information systems or computer science, and at least five years of progressively responsible experience in the installation, configuration, troubleshooting, maintenance, upgrade and performance monitoring of multi-segment networks and servers; or an equivalent combination of education, training and experience. Experience in a public agency is preferred. LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS:A valid California Class C driver's license and the ability to maintain insurability under the Agency's vehicle insurance program. Certified Network Administrator or Engineer, Security Certified Professional or a related certification is desirable.
KNOWLEDGE OF:Network architectures and theory and principles of network design and integration, including topologies and protocols. Standard practices and methods of systems/network administration and maintenance. Principles, practices and techniques for installation, configuration and operation of network systems, hardware and devices. Methods and techniques for performing connectivity testing and troubleshooting, including uses of diagnostic tools and equipment. Internet/intranet technologies and design concepts and techniques, including router and firewall configuration. Systems analysis, design principles and development methodologies and tools. Network security design principles and practices and related tools and software. Project management principles, practices, methods and tools. Agency policies, procedures and practices regarding data security. ABILITY TO:Perform complex network administration functions in a multi-platform, multi-segment network environment accurately and efficiently. Establish priorities and balance responsibilities for multiple activities to ensure timely, high-quality results. Troubleshoot and resolve complex hardware, software and connectivity problems. Ensure systems and network security through the use of advanced security software and protocols. Communicate clearly and effectively, both orally and in writing. Prepare clear, concise and accurate reports, documentation and other written materials. Exercise sound independent judgment within policy guidelines. Work collaboratively as a team member or leader of a small team to ensure project account-ability. Keep technical skills current to meet continuing network administration responsibilities. Establish and maintain effective working relationships with all those encountered in the course of work.
SELECTION PROCESS:
All employment applications will be reviewed for accuracy, completion, relevant experience, education, training and other job-related qualifications. Applicants with the strongest background relating to the responsibilities of this position will be invited to participate in the testing process which may include one or more of the following: written test, oral interview, performance/practical examination. The successful candidate will be required to pass a background/reference check and pre-employment physical examination including a drug screen (for safety sensitive position) at no cost to the candidate. Please visit our website at ************ and select the Human Resources Department for additional information regarding the Agency, the hiring process and benefit information.
Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at ************** or *************** at least 72 hours in advance of the need for accommodation. THE PROVISIONS OF THIS ANNOUNCEMENT DO NOT CONSTITUTE A CONTRACT, EXPRESSED OR IMPLIED, AND ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.
"The Agency's success is obtained by creating a positive and diverse work environment which recognizes individual differences and experiences".
[WEBTOON] Junior IT Administrator
Network Technician Job In Los Angeles, CA
WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.
With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment's passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company's content partners include Discord, HYBE and DC Comics, among many others.
The Junior IT Administrator is responsible for serving as the first point of contact for IT support, troubleshooting hardware, software, and network issues for WEBTOON's employees. This role includes managing user accounts and system access, supporting onboarding and offboarding processes, and providing technical assistance with various business tools. The ideal candidate will have a strong understanding of IT systems, excellent communication skills, and a customer-focused attitude to effectively resolve technical issues and support users.
Essential Duties:Serve as the first point of contact for IT support, troubleshooting hardware, software, and network issues.Manage user accounts, permissions, and system access.Support onboarding/offboarding processes by provisioning devices and accounts.Maintain and deploy IT equipment; conduct hardware replacements or upgrades as needed.Provide technical support for operating systems, Microsoft Office, Google Workspace, VPN, and other business tools.Document IT processes and create user-friendly how-to guides.Collaborate with vendors for hardware and software procurement.Assist in IT security management and Helpdesk initiatives.
Minimum Qualifications:Diploma or degree in Computer Science, IT, or a related field, or equivalent experience.1-2 years of experience in IT support or Helpdesk roles.Strong troubleshooting skills and familiarity with mac OS, DNS, O365, Google Workspace, and VPN systems.Excellent communication skills and a customer-focused attitude.Korean language proficiency is a plus but not required.Ability to work independently and as part of a team.Flexibility to work outside standard hours as needed.
What We Offer: Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals Health benefits, including vision and dental!Generous PTO and Parental Leave Top-up 401K ContributionsCommuter BenefitsWork-From-AnywhereGlobal WEBTOON and LINE FRIENDS discount program Winter break shutdown and a whole lot more!
$60,000 - $70,000 a year
With approximately 170 million monthly active users, WEBTOON Entertainment's IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world's leading webnovel platform--Wattpad WEBTOON Studios, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.
Join us and work with some of the biggest artists, IP, and fandoms in comics!
[Join our IT Team] Network Engineer
Network Technician Job In Laguna Hills, CA
Background: Established in 1994, in Sync Computer Solutions provides Information Technology Services and Solutions for over 300 clients in Southern California, from Small Businesses to Enterprises. We support various industries ranging from professional services, entertainment, retail, restaurants, manufacturing...
What separates us from our competitors? Our technical team, our integrity, and our business longevity - Over 25 Years.
Our technical team is critical to our success and the services we provide. We employ experienced & talented IT engineers that are easy to work with, have great character, and always put in their best efforts for our clients. Once we find these key individuals that meet our high standards of integrity & talent, we work hard to keep those key engineers on our team for years. And we have engineers that have been with in Sync for over 15 years.
And our clients remain with us for years as well. We believe our corporate success is measured in the length of the relationships we have with our clients...and we have clients that have remained with us for over 25 years.
Job Description
The Successful Candidate:
The successful candidate must love new challenges, being thrust in new IT environments & solving tough technical problems. You must love technology and continue to learn new skills. We reward generously for that key individual.
Our engineers are assigned particular clients based on their technical skills. Their job is to continually manage & maintain their clients' IT infrastructure. To improve upon their existing environment so that the client can operate with secure, robust and redundant systems that are backed up onsite & remotely. Our job is to protect & secure our clients IT assets & data, and to keep their systems up and running 24/7.
We truly believe in the following: Work hard. Play hard. Worry less. We believe in balance in life and not taking advantage of our engineers. Weekend work is the exception, not the rule.
This job does require travel onsite to our clients.
Qualifications
Experience Wanted:
• 10+ years of IT infrastructure support
• AWS & Azure Cloud
• IaaS & DaaS
• Supported Small & Medium Businesses
• ALL recent versions of MS Windows Server
• LAN/WAN Network Diagnosing/Troubleshooting
• Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN
• Experience with IAAS Platforms such as AWS and Azure
• Experience with Disaster Recovery Solutions/Business Continuity
• Managing MS Exchange Server & Office 365 hosted solutions
• Upgrading & migrating virtual & physical servers
• Hyper-V management including new implementations
• Networking experience including configuring VLANs
• Experience configuring & supporting managed Layer II/III switches
• Firewall Configuration & IT Security including discovering & resolving vulnerabilities
• Network assessment & documentation with solution recommendations
• Ability to work independently, be self-motived and manage time effectively
• Trustworthy & Honest
• Project management & experience completing network infrastructure rollouts
• Available for after hours, weekly rotations for on-call and maintenance support.
• Linux, VMware, & Citrix Experience a Bonus
Must be able to communicate well. The majority of our IT support is onsite - so a valid drivers license with a good driving record is required.
Additional Information
HOURS
Normal working hours are 9:00 am to 6:00 pm, Monday through Friday but, being in the IT business, there are times when off-hours are required.
TO APPLY
Please forward a copy of current resume and salary requirements
Business Network Support Engineer 2 (ONSITE)
Network Technician Job In Irvine, CA
TP-Link Systems Inc. is currently seeking a Business Network Support Engineer 2 (ONSITE).
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
What we're looking for:
TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Engineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking.
Responsibilities:
Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers.
Deliver remote and on-site technical support for troubleshooting and resolving product issues.
Analyze technical requirements for customer bids and proposals.
Design and deliver solutions based on TP-Link products that meet customer and business objectives.
Collaborate with sales and engineering teams to ensure successful implementation of solutions.
Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships.
Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges.
Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise.
Conduct technical training for external customers to help them better understand and utilize products.
Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions.
Gather feedback from customers regarding product performance and usability.
Participate in the validation and testing of new products to ensure technical readiness for market entry.
Requirements
Education & Experience:
Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.
3+ years of experience in technical support, network solutions, or a related role.
Technical Skills:
Strong understanding of networking protocols (e.g., TCP/IP, UDP, DNS, DHCP) and network architectures (e.g., LAN/WAN, VLAN, VPN)
Hands-on experience with networking devices, including routers, switches, and access points.
Proficiency in analyzing logs, packet captures, and designing technical solutions.
Experience with bid analysis and crafting technical solutions for enterprise clients is a plus.
Skills:
Excellent written and verbal communication skills in English.
Strong customer service mindset with a proactive approach to problem-solving.
Ability to work collaboratively with cross-functional teams.
Respond to urgent cases, including those requiring attention outside of regular working hours.
Relevant certifications such as CCNA, CCNP, or equivalent certifications.
Experience providing training to internal teams and external customers.
Familiarity with technical support for enterprise-level clients.
Benefits
Description
TP-Link Systems Inc. is currently seeking a Demand Planner (ONSITE).
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
What we're looking for:
We are driven by our core values of professionalism, innovation, excellence, and simplicity. Our goal is to help clients achieve outstanding global performance and to provide consumers with a seamless, effortless technology experience. As a Demand Planner, you will be responsible for all forecasting activities associated with our customers and products. The Demand Planner creates and maintains forecast models for customers, incorporating business intelligence and forecast information gathered from sales, marketing, finance, retailer replenishment analysts, and other sources. You will serve as the integration point and provide forecast modeling to key counterparts on our Sales and Marketing team.
What your future looks like:
Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
Interact with sales, marketing, and customer finance to understand demand forecast drivers.
Utilize a collaborative and consensus approach by working with Sales, Marketing and Customer Finance to obtain and ensure that current and accurate information is used for demand forecasts.
Provide input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-outs.
Closely coordinate and communicate customer action plans with supply planning
Requirements
Bachelor's degree preferred or related experience
2+ years prior Supply Chain- Demand planning experience required.
Industry experience is PERFERRED (Consumer Electronics).
Technical knowledge in the CE industry is a plus
Intermediate experience with Excel (Pivot Tables, VLOOKUP, Basic formulas, and data organization).
Adaptable to the fast-paced industry.
Strong work ethic with high energy and initiative
Highly detail oriented and precise in work.
Ability to multi-task and prioritize.
Excellent written and verbal communication skills.
Organized and a Problem solver
Benefits
Salary range: $95,000 - $125,000+ DOE & Bonus
Fully paid medical, dental, and vision insurance (partial coverage for dependents)
Contributions to 401k funds
Bi-annual reviews, and annual pay increases
Health and wellness benefits, including free gym membership
Quarterly team-building events
TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we're looking for people to directly influence the success of our U.S. business.
Feel a connection? Send us your resume and a cover letter telling us why you believe you're the right fit for our team.
At TP-Link Systems Inc, we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.