Desktop Support Technician
Network Technician Job 14 miles from Spring Hill
Desktop Support Technician Job Description The Desktop Support Technician is responsible for providing day-to-day End User Computing (EUC) operational support to the user communities through the installation, configuration, upgrade and maintenance of personal computers, applications, and peripheral equipment. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The desktop support technician is responsible for delivering high quality, cost-effective support to all levels of users.
Knowledge & Experience
* University degree or College diploma in the field of computer science, information systems, or at least 2 years equivalent work experience.
* Proven experience troubleshooting Windows 10/11 Operating Systems and dependent applications
* Hands-on knowledge of and experience with Enterprise PC Operating System deployments/migrations and hardware refreshes
* Working knowledge of the Windows 10/11 registry, NTFS permissions, file and folder security, local user security
* Familiarity with Microsoft Active Directory structure/security and Group Policies
* Hands on Experience supporting Microsoft Office 2016/O365 products including:
* Word/Excel/PowerPoint/Teams/SharePoint/Access and MS Outlook
* Hands on experience in troubleshooting Internet browsers (EDGE and Chrome) and related
* security settings
* Familiarity with software distribution via Microsoft System Center Configuration Manager
* (SCCM) and InTune
* Working knowledge of Windows networking components, i.e. TCP/IP, DNS, WINS, DHCP, VPN,
* IPsec etc.
* Working knowledge of Cisco AnyConnect VPN software. Two factor authentication experience is
* a plus.
* Working knowledge of Remote control tools such as Bomgar
* Working knowledge of PC hardware troubleshooting
* Experience with IT Service Management software such as ServiceNow or Remedy; familiarity
* with ITIL processes.
* Able to interpret and follow technical documentation
* Personal Attributes
* Highly self-motivated and self-directed.
* Ability to absorb new ideas and concepts quickly.
* Good analytical and problem-solving abilities.
* Ability to effectively prioritize and execute tasks in a high-pressure environment.
* Very strong customer focus
* Good communications skills written and oral; Good interpersonal and telephone skills.
* Experience working in a team-oriented, collaborative environment.
Job Type: Contract
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Experience:
* Customer support: 1 year (Preferred)
* Windows OS: 1 year (Preferred)
* Windows: 1 year (Preferred)
Ability to Commute:
* Franklin, TN (Required)
Ability to Relocate:
* Franklin, TN: Relocate before starting work (Required)
Work Location: In person
Power System Engineer II
Network Technician Job 14 miles from Spring Hill
Schneider Electric Engineering Services, LLC seeks a Power System Engineer - II in Franklin, TN.
Job Description: Work with project management to ensure that the work executed in their area, either by the Regional Engineer or by others, satisfies specifications and customer needs and is completed within the project timeline and budget. Projects are typically a mixture of office-based electrical power system design or study activities coupled with onsite data collection, commissioning, and installation. Some power system engineering projects may require travel and onsite work to be performed outside of regular working hours. Develop relationships with key customers and work to become the trusted advisor for them in order to facilitate an effective partnership and drive incremental business. Execute power systems engineering projects or lead project execution. Develop and maintain own technical and commercial proficiency of PSE offers. Develop proposals and quotations for power systems projects worked. Maintain relationship with key customers. Position eligible for 100% remote work, reporting to company site in Franklin, TN. 30% domestic travel to customer sites for studies, digital relay programming and commissioning, and troubleshooting.
Requirements: Position requires a bachelor's degree, or foreign equivalent, in electrical engineering or related field and 4 years of experience in electrical controls engineering, or related occupation, which must include at least some experience in the following skills: Designing Electrical Power Distribution Systems using AutoCad; Reviewing, designing, and refining Switchgear Automation and PLC Applications; Programming and Commissioning Digital Protective Relays; and Maintaining and testing electrical power systems.
EOE.
To Apply: Visit ********************* and search Req#87819
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Helpdesk Support Level II
Network Technician Job 23 miles from Spring Hill
Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Perform VPN infrastructure design and administration (PTP, client-based, Encrypted,
IPsec)
Monitor and manage Microsoft Windows 7/8/10 Operating Systems.
Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business
Server 2003/2008/2012; Exchange Server 2003/2007/2010.
Work on WANs, LANs, TCP/IP, Firewalls, Routers, and
Switches.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a PLUS!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Desktop Support Technician
Network Technician Job 10 miles from Spring Hill
Columbia State is recruiting a motivated Desktop Support Technician with strong Windows and hardware skills to join our desktop support team. This position requires a proactive, self-motivated individual who can support a varied set of technology devices including pc's (desktop and laptop), printers, and software installations, and is comfortable traveling to various locations to provide hands-on technical assistance.
This position is based at the Columbia, TN Campus. However the incumbent will be expected to travel to other campuses frequently.
Job Purpose:
This position will provide technical support for all personal computers on every campus including repair of hardware, software and printers and user support and assistance.
Essential Functions:
* Technical Support
* Provide desktop support for Window-based systems, including troubleshooting hardware, software, and network issues.
* Maintain Microsoft Office 365 applications, operating systems, and other business-critical software.
* Assist in setting up and maintaining user accounts, permissions, and profiles in Active Directory.
* Diagnose and resolve support issues using a service desk system.
* Multi-campus Support
* Travel to various campus locations to resolve technical issues, set up hardware, and perform routine maintenance.
* Ensure timely resolution of issues to minimize downtime and maintain business continuity.
* Hardware and Software Management
* Diagnose and repair desktop, laptop, printer, and peripheral hardware
* Collaborate with vendor/suppliers to ensure adequate hardware/software inventory within timely replacement cycles
* Documentation and Communication
* Document issues, resolutions, and changes in ticketing or service desk systems
* Communicate technical information effectively to non-technical users
* Collaboration
* Work closely with senior IT staff to escalate complex issues and participate in system upgrades or migrations
* Assist with training users on basic software and system operations as needed
Education, Training and Experience Required:
Associates degree in related field; 2 years desktop support, helpdesk or related experience; relevant industry-accepted certifications such as CompTIA A+, Microsoft Certified Fundamentals
OR
Bachelors degree and relevant industry-accepted certifications such as CompTIA A+, Microsoft Certified Fundamentals
Knowledge, Skills, Abilities and Work Characteristics:
* Strong problem-solving and analytical abilities
* Excellent verbal and written communications skills
* Ability to work independently or in a team setting
Additional Requirements of the position:
* Valid driver's license, clear driving record and reliable transportation for travel to different locations
* Willingness to travel up to 60% of the time to support 5 campus locations
Hiring Salary Range: $51,530- $61,830
This position is based at the Columbia, TN Campus. However the incumbent will be expected to travel to other campuses frequently.
About Columbia State Community College:
As Tennessee's first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses. Columbia State is a member of the Tennessee Board of Regents. Columbia State is known for excellence both inside and outside the classroom.
Columbia State offers a comprehensive benefits package, including but not limited to the following:
* Vacation and Sick Leave
* 14 paid holidays
* Medical, dental, vision and life insurance
* Retirement plans
* Optional 401K and 403B Deferred Compensation Plans
* Educational benefits for the employee and their spouse and dependents
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a protected veteran, genetic information, or any other category protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies:
Executive Director of Human Resources
********************************
1665 Hampshire Pike, Columbia, TN 38401
************
IT Software Administrator
Network Technician Job 14 miles from Spring Hill
Job Details Franklin - Franklin, TN Full Time Sunday - ThursdayDescription
This position is responsible for the overall administration and facilitation of the Planning Center Online (PCO) church software, Slack, and partner systems. This role will leverage the full capabilities of PCO, Slack, and other software to help ministries and departments meet their goals, reach people, and carefully track important information for reporting. Additionally, this position will take a proactive approach to foresee system and event needs and work to make sure those needs are met in a timely manner while providing ongoing training to staff.
Essential Duties and Responsibilities (Other duties may be assigned):
Oversee and maintain user access and administration capabilities for all users within church management software, communication software, and project management systems.
Manage ministry-specific configurations within PCO, Slack, and other related software systems
Manage renewals, updates, and maintenance of software
Ensure proper training and use for staff and new users
Install, configure, and troubleshoot related equipment associated with church software applications (kiosks, computers, label printers)
Monitor system performance and troubleshoot issues
Provide ongoing staff and volunteer training
Issue update bulletins to inform users of system changes
Research and implement new systems and processes to improve efficiency and functionality for ministries and organizations
Support security and privacy policies of COTC
In conjunction with ministry teams, oversee and manage various aspects of the volunteer onboarding process (ex. background checks, reference checks)
Ensure data/system security by protecting the system from unauthorized access, use, or interruption.
Provide assistance to KidCity on Sundays for all check-in software & equipment
Qualifications
Required Competencies
A successful candidate maintains confidentiality and demonstrates strong organizational skills with exceptional attention to detail. Capable of adhering to deadlines, managing multiple diverse assignments, and executing tasks effectively. Exhibits practical time management skills and works well in team settings. Demonstrates innovation by suggesting improvements within the scope of work, anticipating needs, and creating efficient, effective processes. Self-motivated, takes ownership of tasks, and shows flexibility and adaptability in dynamic situations. Candidate will also demonstrate a high level of customer service, friendliness, as well as high level problem solving and analytical skills.
Membership Requirement:
Church of the City employees are required to become a Stakeholder of the church within the first 6 months of employment and agree to the beliefs, standards and responsibilities outlined in the Stakeholder Agreement.
Qualifications:
A Christian in submission to the Scriptures' authority and the Holy Spirit, as evident in lifestyle. Subscribes to and is in complete agreement with the Church of the City's Statement of Faith. Represents and upholds Church of the City's mission, vision, and culture by demonstrating a strong work ethic, positive attitude, and learning posture.
The criteria listed below represent the knowledge, skill, experience, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions. Qualifications include but are not limited to:
Education/Experience: Baccalaureate degree preferred. Experience with Planning Center Online (PCO), Slack, and/or other project management software systems is required. Project planning, database management experience and general IT knowledge and troubleshooting experience for software and IT equipment preferred.
Experience: A satisfactory equivalent of education, training, and experience in related fields and/or educational disciplines, sufficient to qualify for the position's requirements.
Physical Requirements:
Ability to lift or carry up to 40lbs
Ability to sit for extended periods
Ability to work at a keyboard and other related equipment
Ability to move about to accomplish tasks related to role
Service Desk Technician
Network Technician Job 23 miles from Spring Hill
Service Desk Technician This is a general Tier 1 Help Desk Technician position for Monogram Healthcare. We are looking for someone who is interested in the technology industry and wants a place to start or has been looking for a new home. This person is someone who would like to work with a team of inspired individuals who look forward to their own growth and the growth of the team. This is a Healthcare environment that follows HIPAA guidelines and will not be your normal IT Help Desk environment. This will be a 3-month contract to full time hire hybrid role with a working time from 6am to 3pm Monday through Friday. Expected to work in office only for the first three months until contract expires. Hybrid role during full time employment will require at least 3 days in office and 2 days working from home.
Behaviors and Mannerisms in the Work Environment
* Doesn't leave during an emergency.
* Cooperates with team members.
* Is exempt from staying from home, should have the ability to come in and help Priority one problems. Working from home is a privilege, not an entitlement.
* Doesn't turn away people who need help.
* Contacts and communicates with upper management when needed.
* On time consistently.
* Dresses appropriately in the workplace.
* Acts in a professional manner in high level problem incident scenarios.
Skills and Expectations
* Effectively troubleshoot before escalating.
* Follows SLA guidelines and getting general work done on time.
* Has the ability to research and solve problems using effective time management skills.
* Asking questions and documenting information for tracking.
* Reviewing information and resources that the Help Desk provides to solve problems.
* Intermediate knowledge of software and hardware (i.e. more than just your basic Office 365 suite and general communication programs.)
* Basic network fundamentals and understands general security protocols.
* Expected to work on various projects while maintaining daily workloads.
* Actively engaged on improving current systems and providing feedback.
* Keeping our knowledge base up to date and letting team members know for awareness.
* General knowledge of ticket systems.
* Effectively communicates problem incidents in a timely manner in various forms of communication.
* Has the ability to multitask and adapt to most technical situations.
* Understands basic remote software and troubleshooting software.
* Understands Azure/Entra AD and on-prem AD workflow environments. Not expected to know everything in these systems.
Certifications, Degrees, and Experience Requirements
* Latest CompTIA A+ cert.
* Associates or bachelor's in general computer sciences.
* Any basic Google Certifications.
* 1-2 years of experience in general IT.
* If you have little to no experience in this industry and you are eager to jump into it, the best way to get our attention is to show initiative. Some things you can do to show this:
* Have a portfolio of projects and ideas that are self-taught.
* List out your goals of what you want to achieve in this industry and how far you want to take it.
* How far are you willing to go to learn something new and apply this to your skill set.
* How involved you are in communities that may foster ideas for growth in the IT industry and any contributions you may have had.
About Monogram Health
Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and transform the way nephrology, primary care and chronic condition treatment are delivered. Monogram's innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services, including case and disease management, utilization management and review, and medication therapy management services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with chronic kidney and end-stage renal disease.
At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Systems Administrator 1
Network Technician Job 40 miles from Spring Hill
About Us *Pace * Pace makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace advances the science of businesses, industries, consulting firms, government agencies, and others.
Job Description*SUMMARY: *
Responsible for providing technical support for the installation, troubleshooting, maintenance and administration of personal computers and desktop application software, premises' servers, printers, data/voice/internet services, computer-related peripheral devices; provides support of interfaces between departmental equipment and other Pace system.
*ESSENTIAL FUNCTIONS: *
* Installs, tests, documents and maintains local area network systems and equipment; troubleshoots and resolves hardware and software problems.
* Manages user accounts, access, and passwords; creates user groups, accounts, and computers in directory services and email for users/sites.
* Installs, tests, documents and maintains personal computer systems across various Pace locations. Assists users in determining their hardware and software needs; install and customizes software and ensures that vendor hardware and software are functioning appropriately.
* Installs and maintains communications systems between departmental personal computer and network systems and other Pace systems; troubleshoots problems and ensures proper operation of hardware and software.
* Monitors, maintains and troubleshoots data, voice and internet services, premises' servers; escalates outage and impact to vendor/service carrier; works on resolution; communicates outage to impacted users/sites.
* Confers with users and departmental management to determine information system needs; researches vendor hardware and software options; ensures that potential acquisitions are compatible with existing hardware, software, and systems.
* Instructs staff in the operation of hardware and software; ensures that there is proper written documentation and instructions for non-technical personal computer and network users.
* Maintains accurate records and files related to work performed and systems inventory of all hardware and software installed in locations supported.
* Provides back-up and support to other regional System Administrators; works collaboratively with other members of IT to identify, evaluate, and select new tools and services to meet business needs.
* Provides on-call support for site/region/division.
* Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
* Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
*QUALIFICATIONS: *
*Education and Experience: *
Bachelor's degree in computer science, information systems, or a related field; AND two (2) years of experience installing, maintaining and troubleshooting personal computer/network/server hardware and software; OR an equivalent combination of education, training, and experience.
*Required Knowledge and Skills *
*Required Knowledge: *
* Local area network hardware and software capabilities and installation techniques.
* Standard personal computer system hardware and business application software operating capabilities and limitations.
* Use of specified computer applications involving word processing, office automation and/or standard report generation.
* Techniques in regard to the installation and maintenance of personal computer and network hardware and software.
* Record keeping principles and practices
* Documentation and user instruction methods and techniques.
* Correct business English, including spelling, grammar, and punctuation.
*Required Skills: *
* Installing, maintaining, and troubleshooting network hardware and software; familiar with TCP/IP, best practices in cabling/cable management, cisco switches, routers, and network cards.
* Maintaining and troubleshooting phone systems (PBX, VoIP).
* Installing, maintaining and troubleshooting personal computer hardware and software including peripheral equipment; familiar with Microsoft operating systems, desktop applications, and email.
* Analyzing user needs, evaluating and recommending appropriate hardware and software solutions, and providing budgetary numbers.
* Performing backup and restoration services.
* Recognizing security/virus issues and solutions.
* Maintaining accurate records of work performed.
* Preparing clear and concise documentation, user instructions, reports, correspondence, and other written materials.
* Working without close supervision in standard work situations.
* Multi-tasking between project and event-driven work.
* Using initiative and independent judgment within established procedural guidelines.
* Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
* Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
Additional Information
*Benefits*
80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, parental leave, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.
*Equal Opportunity Employer*
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Work Schedule Monday through Friday, 8:00 AM - 5:00 PM
IT Field Technician III
Network Technician Job 27 miles from Spring Hill
Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities. Full Time Teammates are also eligible for:
* Paid Training
* Paid Time Off plus paid holidays
* 401(k) with Company matching on a dollar-for-dollar basis
* Employee Stock Purchase Plan (ESPP)
* Group Health Insurance - Medical, Dental, Vision & Disability
* Basic and Supplemental Life Insurance
Refresh and Grow your Career with Us!
Job Overview
The Field Tech III would assist Coke Consolidated facilities with new hardware and software installs where needed and this position will include working with 3rd Party Vendors. Assist in the implementation of network upgrades during down time which usually occur on nights or weekends. This person will need to work independently on projects, from conception to completion, as well as in a team environment and be able to work at times under pressure with a high level of professionalism and confidentiality. The candidate needs to have strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in diverse settings.
Duties & Responsibilities
* Provide timely and reliable technical support for a wide range of software/hardware including Microsoft, Apple, Lexmark, Lenovo, HP, Wi Fi, cellular devices, Kronos, network and A/V systems.
* Coordinate with NetOps on any network upgrades and scheduled power outages.
* Work on special projects as requested and provide support for other areas of the business as time allows.
* Participate in an On Call schedule- 24/7.
* Install, relocate, configure, troubleshoot, maintain, and support desktops, laptops, virtual machines, mobile phones (Android and iPhone), VOIP products peripheral equipment, and software, including operating system refresh, and hardware upgrades.
* Establish and maintain trusting relationships and exhibit a high level of confidentiality in all matters.
* Establishes and maintains partnerships with constituents both inside and outside the Company to effectively carry out responsibilities.
* Identifies, researches, and resolves technical problems in an efficient and proactive manner coordinating support from other teams and third-party vendors as appropriate.
* Support other Coke Consolidated Facilities (Distribution, EQS and RCT Fleet Centers).
* Support equipment (Delivery Handheld devices, Zebra Printers, IPAD's, etc.
* Troubleshoot issues remotely for outlying locations.
* The position will require travel overnight for that could span multiple days.
* Must be able to travel to other areas of the company to support other Field Support Specialist's on projects etc.
Knowledge, Skills, & Abilities
* Strong knowledge of Microsoft productivity tools (Word, Excell, PowerPoint and Teams).
* Prior experience setting up, installing, cabling, and maintaining personal productivity, manufacturing IT and local area networking equipment.
Minimum Qualifications
* Bachelor's degree
* Knowledge acquired through 3 to 5 years of related work experience
* Valid driver's license required
Preferred Qualifications
* Bachelor's Degree in Computer Science, or equivalent combination of education and experience
* 4+ years of IT and/or experience including supporting Apple and PC hardware and software
* Working knowledge with Microsoft, Apple/MAC, Desktop/Laptops, basic networking, A/V equipment, and mobile devices
Work Environment
Office environment
#LI-AF1
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Nearest Major Market: Nashville
Network/Systems Administrator
Network Technician Job 28 miles from Spring Hill
A Full Time Employee opening within an employee-owned organization!
We need a multi-faceted network and systems administrator who can work with a team to support the enterprise.
Excellent benefits and a great track record of employee tenure are just some of the extra perks!
Summary The Network Administrator takes responsibility for the maintenance and reliable operations of company servers and networking equipment. Performs technical work developing, implementing, and supporting infrastructure and networking equipment.
Should be customer service oriented with a solid background in implementing, and maintaining networking systems to include configuration and administration network and server environment including Cisco equipment, firewall config and administration, server configurations, routers, switches, wireless networking, VoIP, VPN, etc and security of a local and wide area network in a multi-site environment.
This position will be part of a diverse team with the responsibility to provide all levels of support for the enterprise network across multiple locations and two datacenters in a LAN/WAN environment.
Responsibilities will also include assisting the Servicedesk to meet required service level agreements and participate in on call rotations.
Essential Functions
Administers day-to-day operations of both Cisco networks and hardware (in physical and virtual environments) in a multi-site environment including monitoring performance and resource availability and performing routine maintenance to keep the network running at optimal performance
Designs and installs new, and plans and deploys patches of existing, network, server, telecommunication, and system software within the company in keeping with company standards and policies in a team environment
Maintains all new and upgraded equipment and software after installation
Install and maintain network and telecommunications cabling (Cat 5/6 and/or Fiber Optics)
Oversee and manage work by vendors that perform installation services
Provides second level troubleshooting to resolve network, server, and other hardware or system software issues and implement solutions
Participates in evaluation of new technology opportunities which improve performance of overall environment for employee owners
Refines and maintains security of overall server and network environment to minimize intrusion opportunities for external and internal actors
Configures, maintains, and monitors firewalls, routers, switches, etc., through IOS interface or equivalent tools
Assists with Disaster Recovery Plan risk analysis, business impact and development strategy
Administers Disaster Recovery plans to better ensure availability and recoverability of overall server and network environment consistent with the overall Disaster Recovery and Backup plan
All other duties as assigned
Experience:
3+ years relevant job experience with the Essential Functions above
Experience with supporting Virtualization technologies considered a plus.
Experience with Category 5/6 and/or Fiber Optic cabling will also be considered a plus.
Microsoft, Cisco, Palo Alto and VMware certifications or experience will be considered a plus.
NOC Technician I
Network Technician Job 14 miles from Spring Hill
Are you ready to be at the heart of cutting-edge broadcast technology? Join the Network Operations Center (NOC) team at EMF, where you'll play a key role in monitoring and optimizing our radio networks. As a NOC Technician, you'll work alongside Engineers, ensuring compliance with FCC guidelines and delivering top-tier quality through proactive communication with both equipment and personnel. All of this takes place from our dynamic and fast-paced EMF Headquarters. If you're ready to make an impact in the world of broadcast operations, we want to hear from you!
*This is an on-site position that will provide coverage for swing and overnight shifts, including weekend coverage.*
Here's some of what you will be doing:
Interpret and verify audible or visible signals received on transmitter remote control systems indicating transmitter or other related information at EMF's facilities.
Use basic troubleshooting skills to triage, isolate, and restore equipment operation via remote control and/or software/firmware problems in broadcast equipment.
Take corrective and proactive action to resolve problems or report problems to Engineers.
Actively coordinate, cooperate, and communication with Field and Contract Engineers to assist with operation, testing, and remote repair of broadcast equipment (such as remote-control equipment, satellite-fed equipment, and communications equipment) used in radio broadcasting.
Accurately create, update, and close work orders in a timely manner.
Verify daily delivery and integrity of transmitter and activity logs. In addition, prepare other reports including telemetry analysis as appropriate.
Adjust Network Operations Center equipment to ensure uninterrupted service.
Proactively contribute to the team environment, balancing team, and individual responsibilities. Build morale and group commitment to goals and objects, providing support and encouragement within the work environment.
Maintain professional competency, knowledge, and skills necessary to effectively perform job duties by taking personal responsibility for professional development and training
Carry out other duties as assigned by supervisor.
Here's some experience we are seeking:
Associates degree or related college/technical school courseware, and/or 1 plus year equivalent experience, or 2 plus years of related experience and/or combination of education and experience with consistent demonstration of proficiency, competency, and accuracy under moderate supervision.
Demonstratable competence with basic principles of broadcast technology.
Proficiency in the English language, both written and verbal, sufficient for success in a largely asynchronous work environment.
Observable capacity to clearly communicate about technical or user problems, along with a willingness to approach solving problems with iterative solutions.
Ability to understand and respond to instruction, accept direction related to work and process, and provide clear status updates.
Possess a positive and solution-oriented mindset.
Self-motivated with strong organizational skills.
Willingness to be mentored by more Senior Technicians or Engineers.
Willingness to onboard and integrate with an organization.
Share our values, and work in accordance with ministry values.
Work with some oversight, and a high degree of direction provided.
Ability to work independently and as part of a team.
What can we offer you?
Industry leading Medical, Dental & Vision coverage
Short/long term disability and life insurance
Robust 401K with company match
Parental leave with Baby Bonding pay
Generous PTO, holiday and sick pay
Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more
Leadership and Career Development Programs including free access to LinkedIn Learning platform
Why work for Educational Media Foundation, K-LOVE/Air1?
Educational Media Foundation (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a single radio station, EMF today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states and beyond, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country. You can view our mission and values here Mission, Beliefs & Values.
“As an Equal Opportunity Employer, EMF makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status. However, EMF is also a religious non-profit organization where all team members contribute to the Company's mission of encouraging our audiences “to have a meaningful relationship with Christ.”
Therefore,
p
ursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), EMF has the right to hire only candidates who agree with the Company's Statement of Faith. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.
”
We can recommend jobs specifically for you! Click here to get started.
IT Systems Engineer
Network Technician Job 23 miles from Spring Hill
Job Details IVX Health Headquarters - Brentwood, TN Full Time Bachelor's Degree Occasionally Monday - Friday, regular business hours Information TechnologyDescription
Join IVX Health as an IT Systems Engineer
Are you an experienced IT Systems Engineer looking for an opportunity to design, deploy, and optimize IT infrastructure in a fast-growing healthcare environment? IVX Health is seeking an IT Systems Engineer to maintain and enhance IT and business systems, ensuring scalability, reliability, and security across our technology platforms.
This is a hybrid role based in Brentwood, TN, offering the chance to work with cutting-edge cloud, automation, and security technologies while supporting mission-critical IT operations.
What You Will Do
Infrastructure Management - Develop, maintain, and support IT infrastructure, hardware, and system software components for optimal performance and reliability.
System Installation & Maintenance - Install, update, and manage software, hardware, and cloud-based systems, providing technical assistance as needed.
Configuration & Troubleshooting - Configure, debug, and optimize infrastructure platforms to improve security and efficiency.
Incident Response & Prevention - Analyze root causes of system interruptions and implement preventative measures to minimize downtime.
System Monitoring & Performance Optimization - Proactively monitor IT systems, test applications, and identify potential performance bottlenecks.
Security, Backup & Redundancy - Ensure IT security compliance, maintain backup processes, and implement redundancy strategies to protect critical systems.
Automation & Scripting - Develop PowerShell or Python scripts to automate IT workflows and improve system efficiency.
Infrastructure Design & Support - Assist in planning and deploying IT infrastructure solutions that align with business growth and technical needs.
Compliance & Security - Ensure HIPAA, security best practices, and regulatory compliance across all IT systems.
Help Desk Support - Provide second and third-level technical support to resolve escalated IT service desk issues.
Perform Additional Duties - Support IT and business initiatives as assigned.
What We Are Looking For
Cloud & System Expertise - Hands-on experience with Microsoft Azure, virtualization, and containerization technologies.
Scripting & Automation Skills - Proficiency in PowerShell, Python, or similar automation tools.
Networking Knowledge - Strong understanding of TCP/IP, OSI model, and security best practices.
Problem-Solving & Technical Support - Ability to analyze, troubleshoot, and resolve complex IT infrastructure issues.
Security & Compliance Awareness - Experience with HIPAA security regulations and IT security frameworks.
Collaboration & Communication - Ability to work cross-functionally with IT teams, vendors, and business stakeholders.
Commitment to Continuous Learning - Stay updated on emerging cloud, automation, and security technologies.
Required Education and Experience
Education - Bachelor's or Master's degree in Computer Science, Engineering, or a related field; or equivalent experience.
Experience - Minimum 3 - 5 years in systems engineering, infrastructure management, or IT administration.
Certifications - Relevant industry certifications (Azure, Microsoft, or networking-related) are a plus.
Industry Knowledge - Familiarity with healthcare IT systems and compliance frameworks is highly beneficial.
Why Join IVX Health
Hybrid work flexibility with a collaborative and innovative work environment
Opportunity to make a direct impact at a fast growing healthcare organization
Competitive compensation and benefits
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Apply Today!
Join IVX Health and be part of a team dedicated to delivering top tier IT solutions that support exceptional patient care.
Network and Wireless Network Architect
Network Technician Job 23 miles from Spring Hill
Welcome to Ovation Healthcare!
At Ovation Healthcare (formerly QHR Health), we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ******************
Roles and Responsibilities
Conduct and lead client assessments or technical discovery as a way to understand a clients Network and Wireless Network environments, gaps, and then design solutions using IT templates.
Leads the planning, implementation and maintenance of Network and Wireless Network solutions and platforms that perform to defined functional and operational expectations
Delivers high-quality IT architectural Network and Wireless Network designs with an eye for building the designed systems accounting for existing technical debt, any development bottlenecks and Network architecture initiatives to drive service delivery, optimize cost and support established business goals
Design and develop comprehensive network and wireless network architecture strategies that align with business objectives and future growth.
Evaluate and recommend new technologies and tools to enhance network and wireless network capabilities.
Develop and implement network and wireless network roadmaps, ensuring scalability, high availability/reliability, security and cost optimization of network infrastructure.
Design, implement, and optimize enterprise network and wireless network infrastructure, including LAN/WAN, cloud networks, telecommunications and security architectures.
Lead other network and wireless network roadmap initiatives, including software-defined networking (SDN) network function virtualization (NFV), data center consolidations, and telecommunication upgrades/right-sizing.
Collaborate with stakeholders to understand business needs and translate them into technical requirements.
Work with cross-functional teams to ensure seamless integration of network and wireless network solutions with existing systems and processes.
Provide technical guidance and mentorship to network engineers.
Troubleshoot and resolve complex network and wireless network issues, providing expertise during critical incidents.
Identify risks with current network and wireless network infrastructure and recommend and implement mitigation techniques.
Create and maintain detailed network and wireless network architecture documentation, including diagrams, design specifications, and operational procedures.
Establish metrics for measuring success, communicating expectations and monitoring progress to meet service levels and KPIs
Ensure network and wireless network solutions comply with industry standards, regulatory requirements, and best practices.
Cultivate relationships with network and wireless network vendors, assist in contract negotiations, and oversee delivery of their services.
Occasional travel may be required
Incident response to incidents on a 24x7 on call rotational basis is required.
Requirements
Bachelor's Degree in Computer Science, Information Technology, or a related field or the equivalent level of experience..
Ten plus years of experience in network and wireless network with the last 5 being in architecture and design, with a focus on network and wireless network transformation projects.
Extensive experience with LAN/WAN, Wireless, cloud networking, telecommunications and related technologies.
Extensive experience deploying, relocating and redesigning on-premise, hybrid and cloud native data centers
Strong understanding of network security principles and technologies (e.g., firewalls, VPNs, IDS/IPS).
Proven experience in leading large-scale network projects, including cloud migrations and data center consolidations.
Industry certifications with Cisco, AWS, and ITIL are highly desirable.
Excellent communication, leadership, presentation and project management skills.
Familiarity with DevOps practices and integration of networking.
Knowledge of emerging technologies such as 5G, IoT, and AI in networking.
Ability to support outage incident on a 24x7 on call rotational basis.
Ability to travel to client and potential client sites will be required.
Network Engineer
Network Technician Job 14 miles from Spring Hill
We are seeking a skilled and motivated Network Engineer to join our team. The ideal candidate will have 2-4 years of hands-on experience with network protocols, routing protocols, and BGP. This role is 85% project-based. Key Responsibilities: Configure and manage Cisco switches and routers.
Implement and troubleshoot network protocols and routing protocols.
Manage BGP and IP routing.
Participate in network design and architecture projects.
Ensure network security and performance.
Pack and unpack network equipment as needed.
Collaborate with team members to complete project-based tasks.
Why work here:
Opportunities for professional growth and development.
Collaborative and dynamic work environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
Qualifications:
2-4 years of hands-on experience with network protocols and routing protocols.
Proficiency in BGP and IP routing.
Experience with Cisco switching and configuration.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork skills. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
Network Engineer II
Network Technician Job 43 miles from Spring Hill
Req # : 76727BR | Type: Full Time | Posted: Today | Edited: N/A | Fee: 20.00% Percentage Computed On Base Salary Dollar General minimum: $65,000 Maximum: $85,000 target: $75,000 Bonus: na% Travel: 25% Sponsor/transfer H-13 and/or H-2B: No sponsor / transfer work permits: No
Paid relocation: yes
Honor Period: 6 months
Job Description
Are you ready for an exciting career move? We''re a fast moving $17.5 billion, Fortune 200 publicly-traded company with more than 11,000 stores and 12 distribution centers in 40 states, growing by hundreds of stores each year. We work in an energetic team atmosphere that leverages each person's strengths and maximizes potential. We are committed to attracting upbeat, talented, and motivated people who can advance our mission of "Serving Others."
The Network Engineer II, while reporting to the Sr. Network Manager, will serve as departmental technical escalation point for network related issues. The Network Engineer II will also help support Information Services department strategies through development of technological solutions while also helping to provide systems expertise and technical support requiring above average understanding in one or more specialized disciplines or platforms.
Duties and Responsibilities
•Install and configure network technologies based on design requirements provided by management and architecture staff. Identify, define, and analyze complex problems and provide solutions which require a high level of ingenuity and innovativeness.
•Recommend strategies for the continued improvements in the reliability, scalability and maintainability of assigned network application/system/platform. Responsible for effective monitoring as well as keeping assigned network application/system/platform on line and functioning (includes trouble ticket resolution and network service availability).
•Review, recommend, coordinate and implement designs and analyses related to specific area of responsibility. Prepare engineering plans for the installation or migration of new systems. (Including: network analysis, design, and build phases).
•Ensure that departmental standards are documented, designed, distributed and updated on a regular basis for assigned applications/systems/platforms.
•Support recovery of assigned applications/systems/platforms in the event of a disaster, emergency, or testing sequence. Maintain disaster recovery consistency within IT and ensure adherence to corporate disaster recovery plans.
•Manage in-scope networks and systems in accordance with the formal change management procedures and processes.
•Provide timely status reports regarding projects and activities.
Qualifications
Knowledge, Skills, and Abilities
•Administrative-level understanding of network architecture and solutions, with a focus on Cisco solutions.
•Administrative-level experience implementing and supporting networks in enterprise-level organizations.
•Very strong written and oral communication skills.
•Ability to work and effectively communicate with technical and non-technical audiences.
•Ability to maintain current working knowledge of related hardware, software, solutions, and processes.
•Experience participating in large, complex projects.
•Experience working with third parties (contractors/consultants).
•Ability to function as a point of escalation for network-related issues. On-call rotation is required.
•Able to be a team player and to be customer-service focused.
Work Experience and/or Education
•BS/BA in Information Technology or an equivalent combination of education and experience.
•Functional knowledge of the following technologies: Nexus, VPC, VSS, OSPF, BGP, RIP, DMVPN, IPSLA, MPLS, SIP, IOS, IOS-XE, F5, Multicast/PIM, VRF, IPSEC on IOS-XE, PFR, WCCP, WAAS, CUBE, QOS
•Cisco certification required (CCNA or CCNP).
•Three to five years technical experience in an enterprise network environment.
•One to two years expertise supporting Voice over IP solutions.
•Three to five years expertise in Cisco or Aruba network technologies, including routers, firewalls, wireless solutions, multicast solutions, WAN technologies, etc.
Functional knowledge of the following technologies: Nexus, VPC, VSS, OSPF, BGP, RIP, DMVPN, IPSLA, MPLS, SIP, IOS, IOS-XE, F5, Multicast/PIM, VRF, IPSEC on IOS-XE, PFR, WCCP, WAAS, CUBE, QOS
Cisco certification required (CCNA or CCNP)
Three to five years expertise in Cisco or Aruba network technologies, including routers, firewalls, wireless solutions, multicast solutions, WAN technologies, etc
One to two years expertise supporting Voice over IP solutions
Administrative-level understanding of network architecture and solutions, with a focus on Cisco solutions.
Our Benefits Package
•Health, dental, vision and life insurance
•Long term disability
•Accidental Death and Dismemberment insurance
•Company matched 401(k)
•Paid vacation
•On site child care, ATM, cafeteria and fitness facility
•Fun, values centered work atmosphere
•Corporate casual dress
•Relocation Assistance
Additional Information
All your information will be kept confidential according to EEO guidelines.
Systems Engineer
Network Technician Job 27 miles from Spring Hill
Ingram Content Group (ICG) is currently seeking a Systems Engineer (with a focus on development) to join our team in LaVergne, TN (Greater Nashville area). This person will be responsible for the support and maintenance of existing in-house developed software as well as building, modifying, and maintaining new applications and interfaces. In addition to daily software development and application support, this person may occasionally be required to assist in troubleshooting and support of various other IT related systems (Windows, Linux, MySQL, etc). This position will be required to work in the office headquarters 3 days a week.
Want to help explore and build new ways to deliver content to the world?
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you!
The ideal candidate will have the following minimum qualifications:
Associate's degree in computer science or related field or directly related year for year work experience.
1 + years as a System Engineer or equivalent role
We have a preference for:
Experience deploying and supporting Linux & Windows based server operating systems
1+ years with web application development (ie, PHP, Ruby, .NET)
Experience with Git or other source control system (Subversion, Mercurial, Bazaar)
Demonstrated experience with virtualization technologies and hypervisors such as VMware, Xen, KVM, and Citrix, VirtualBox
Demonstrated experience utilizing scripting languages such as Powershell (Windows) or Bash (Linux)
Working knowledge of application containerization platforms such as Docker, or Container and orchestration platforms such as Kubernetes
Experience working with CICD pipelines
Daily support of production servers to include responding to alerts, interacting with internal customers, etc.
The System Engineer's key responsibilities are:
Be familiar with all software projects owned by the team
Performing routine updates to software stacks and libraries deployed by the team, to address technical debt and ensure compliance with security requirements
Developing and updating tooling, web interfaces, and APIs to expand and enhance departmental capabilities
Documentation of new and existing tools and applications developed by and for the team
Interacting regularly with senior engineers to identify, build, and implement automation to drive greater efficiencies and standards
Working with other engineers and developers to enhance and drive adoption of the shared logging platform by creating templates for log ingestion
Organizing priorities, escalating problems as needed, and communicating effectively with manager, co-workers and internal clients
Routine participation in the shared on-call rotation
Hiring Salary Range: $83,230k - $105,532k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
15 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Wellness program with access to onsite gym and basketball court for associates
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Casual Dress Code & Flexible Schedules (per team)
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EOE-Race/Gender/Veterans/Disabled
We participate in EVerify.
EEO Poster in English
EEO Poster in Spanish
IT Support Engineer
Network Technician Job 39 miles from Spring Hill
The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of support for the organization and highly visible. Responsibilities include maintenance and management of company desktops, notebooks, mobile devices, printers, servers, network devices and other office equipment and related software. In addition, this individual will participate in the implementation of new hardware and software including the installation and configuration of MS applications on the end user computers. This position requires an in-depth knowledge of and experience working with MS Office Suite, Office 365, One Drive, SharePoint and other desktop applications. In addition, thorough experience configuring, upgrading, troubleshooting desktop and laptops computers, servers, printers, scanners, and other peripheral devices is necessary. The successful candidate will who will be responsible for the effective and efficient operations, including maintenance and administration, of Windows-based, and Apple, Android computer systems.
Job Functions:
Respond to level 1 & 2 support requests in a timely and professional manner. Communicate with clients and/or internal staff to report, escalate and resolve system related or network issues
Track and document work tasks, changes and issues daily in the ticket system.
Provides IT support team with assistance in utilizing full functionality of desktop management applications, including asset management, remote control (via LAN, WAN and internet)
Installs, tests, maintains, and upgrades corporate anti-virus application, deploys Windows OS and application security patches, hot fixes and updates.
Designs, builds, tests and deploys application packages utilizing packaging tools and scripting utilities.
Administer Windows Servers and Exchange (Office 365) with an excellent understanding of Active Directory.
Provides on-site technical support for desktop computers and peripherals in a cross-platform environment.
Support will include troubleshooting, repair, and installation of hardware, software, and desktop, laptop and tablet systems.
Provide support for mobile devices, including Android, iPhone and iPad.
Troubleshoot Windows 7 and 10 operating systems, applications and networking functions.
Setup and configure workstations to be used in diverse environments, adhering to security requirements.
Support and troubleshoot wired, wireless, and VPN connectivity for desktops, laptops, and mobile devices.
Provide assistance to clients for general operation of standard supported COTS software.
Provides IT support team with assistance in utilizing full functionality of desktop management applications, including asset management, remote control (via LAN, WAN and internet)
Other duties as assigned
Qualifications
Job Requirements:
AA degree preferred or equivalent experience with 3-5 years of experience supporting desktop hardware, software and strong troubleshooting skills with the ability to gather all relevant information, identify problems, and implement solutions quickly
1-2 years' experience with Desktop Engineering and architectural support planning and strong focus on the technical elements of desktop, Microsoft AD, and GPO
Strong skills in general MS Office application troubleshooting
Experience with Office 365, SharePoint, One Drive
Experience in installation, upgrades, and support of Windows desktops
Experience supporting End User Computing devices/BYOD/Cellular devices
Experience supporting remote users
Understanding of core LAN/WAN network technologies (TCP/IP, DNS, DHCP, Routing, switches, wiring) and Firewall fundamentals
Healthcare and EMS (Emergency Medical Services) experienced preferred
Physical Skills:
While performing the duties of this job, the employee is regularly required to stand, talk or hear.
The employee frequently is required to walk; sit; use hands and reach with hands and arms.
Must have the manual dexterity to skillfully operate a computer keyboard and other standard office equipment, such as facsimile and telephone.
The employee must occasionally lift and/or move up to 50 pounds.
Corrected vision in normal range.
Network Engineer
Network Technician Job 27 miles from Spring Hill
We are on the lookout for a Network Engineer to join our team. In this role, you will be tasked with designing, implementing, and maintaining our network infrastructure, as well as troubleshooting any issues that arise to ensure optimal performance, reliability, and security.
Responsibilities:
- Develop strategies for LAN/WAN/WLAN solutions and design, configure, and implement them.
- Manage the installation and configuration of network devices such as routers, switches, firewalls, and wireless access points.
- Conduct regular network performance monitoring and identify potential issues.
- Execute routine network maintenance and upgrades.
- Tackle network connectivity and performance problems by troubleshooting.
- Implement and maintain tools for network monitoring.
- Uphold network security policies and procedures and ensure their implementation.
- Oversee the configuration and management of firewalls, VPNs, and intrusion detection/prevention systems.
- Perform security audits and vulnerability assessments and respond to security incidents.
- Offer technical support to end-users and other IT staff and resolve network-related issues efficiently.
- Document troubleshooting procedures and solutions.
- Collaborate with other IT teams and departments to ensure network alignment with business needs.
- Communicate effectively with stakeholders about network-related issues.
Requirements
- A minimum of 3 years of experience as a Network Engineer or similar role.
- Proficient in Border Gateway Protocol (BGP) and Cisco Technologies.
- Extensive experience with Cisco ASA and Cisco Routers.
- Skilled in using Microsoft Azure for various network operations.
- Solid understanding of OSPF (Open Shortest Path First) protocol.
- Hands-on experience with Palo Alto Networks' products and solutions.
- Knowledge of Fortinet Firewalls and their application in network security.
- Demonstrated expertise in Cisco Networking and its components.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Desktop Support Technician
Network Technician Job 28 miles from Spring Hill
Desktop Support Technician Job Description The Desktop Support Technician is responsible for providing day-to-day End User Computing (EUC) operational support to the user communities through the installation, configuration, upgrade and maintenance of personal computers, applications, and peripheral equipment. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The desktop support technician is responsible for delivering high quality, cost-effective support to all levels of users.
Knowledge & Experience
* University degree or College diploma in the field of computer science, information systems, or at least 2 years equivalent work experience.
* Proven experience troubleshooting Windows 10/11 Operating Systems and dependent applications
* Hands-on knowledge of and experience with Enterprise PC Operating System deployments/migrations and hardware refreshes
* Working knowledge of the Windows 10/11 registry, NTFS permissions, file and folder security, local user security
* Familiarity with Microsoft Active Directory structure/security and Group Policies
* Hands on Experience supporting Microsoft Office 2016/O365 products including:
* Word/Excel/PowerPoint/Teams/SharePoint/Access and MS Outlook
* Hands on experience in troubleshooting Internet browsers (EDGE and Chrome) and related
* security settings
* Familiarity with software distribution via Microsoft System Center Configuration Manager
* (SCCM) and InTune
* Working knowledge of Windows networking components, i.e. TCP/IP, DNS, WINS, DHCP, VPN,
* IPsec etc.
* Working knowledge of Cisco AnyConnect VPN software. Two factor authentication experience is
* a plus.
* Working knowledge of Remote control tools such as Bomgar
* Working knowledge of PC hardware troubleshooting
* Experience with IT Service Management software such as ServiceNow or Remedy; familiarity
* with ITIL processes.
* Able to interpret and follow technical documentation
* Personal Attributes
* Highly self-motivated and self-directed.
* Ability to absorb new ideas and concepts quickly.
* Good analytical and problem-solving abilities.
* Ability to effectively prioritize and execute tasks in a high-pressure environment.
* Very strong customer focus
* Good communications skills written and oral; Good interpersonal and telephone skills.
* Experience working in a team-oriented, collaborative environment.
Job Type: Contract
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Experience:
* Customer support: 1 year (Preferred)
* Windows OS: 1 year (Preferred)
* Windows: 1 year (Preferred)
Ability to Commute:
* Smyrna, TN (Required)
Ability to Relocate:
* Smyrna, TN: Relocate before starting work (Required)
Work Location: In person
Network Engineer II
Network Technician Job 43 miles from Spring Hill
Req # : 76727BR | Type: Full Time | Posted: Today | Edited: N/A | Fee: 20.00% Percentage Computed On Base Salary
Dollar General
minimum: $65,000
Maximum: $85,000 target: $75,000
Bonus: na%
Travel: 25%
Sponsor/transfer H-13 and/or H-2B: No
sponsor / transfer work permits: No
Paid relocation: yes
Honor Period: 6 months
Job Description
Are you ready for an exciting career move? We''re a fast moving $17.5 billion, Fortune 200 publicly-traded company with more than 11,000 stores and 12 distribution centers in 40 states, growing by hundreds of stores each year. We work in an energetic team atmosphere that leverages each person's strengths and maximizes potential. We are committed to attracting upbeat, talented, and motivated people who can advance our mission of "Serving Others."
The Network Engineer II, while reporting to the Sr. Network Manager, will serve as departmental technical escalation point for network related issues. The Network Engineer II will also help support Information Services department strategies through development of technological solutions while also helping to provide systems expertise and technical support requiring above average understanding in one or more specialized disciplines or platforms.
Duties and Responsibilities
•Install and configure network technologies based on design requirements provided by management and architecture staff. Identify, define, and analyze complex problems and provide solutions which require a high level of ingenuity and innovativeness.
•Recommend strategies for the continued improvements in the reliability, scalability and maintainability of assigned network application/system/platform. Responsible for effective monitoring as well as keeping assigned network application/system/platform on line and functioning (includes trouble ticket resolution and network service availability).
•Review, recommend, coordinate and implement designs and analyses related to specific area of responsibility. Prepare engineering plans for the installation or migration of new systems. (Including: network analysis, design, and build phases).
•Ensure that departmental standards are documented, designed, distributed and updated on a regular basis for assigned applications/systems/platforms.
•Support recovery of assigned applications/systems/platforms in the event of a disaster, emergency, or testing sequence. Maintain disaster recovery consistency within IT and ensure adherence to corporate disaster recovery plans.
•Manage in-scope networks and systems in accordance with the formal change management procedures and processes.
•Provide timely status reports regarding projects and activities.
Qualifications
Knowledge, Skills, and Abilities
•Administrative-level understanding of network architecture and solutions, with a focus on Cisco solutions.
•Administrative-level experience implementing and supporting networks in enterprise-level organizations.
•Very strong written and oral communication skills.
•Ability to work and effectively communicate with technical and non-technical audiences.
•Ability to maintain current working knowledge of related hardware, software, solutions, and processes.
•Experience participating in large, complex projects.
•Experience working with third parties (contractors/consultants).
•Ability to function as a point of escalation for network-related issues. On-call rotation is required.
•Able to be a team player and to be customer-service focused.
Work Experience and/or Education
•BS/BA in Information Technology or an equivalent combination of education and experience.
•Functional knowledge of the following technologies: Nexus, VPC, VSS, OSPF, BGP, RIP, DMVPN, IPSLA, MPLS, SIP, IOS, IOS-XE, F5, Multicast/PIM, VRF, IPSEC on IOS-XE, PFR, WCCP, WAAS, CUBE, QOS
•Cisco certification required (CCNA or CCNP).
•Three to five years technical experience in an enterprise network environment.
•One to two years expertise supporting Voice over IP solutions.
•Three to five years expertise in Cisco or Aruba network technologies, including routers, firewalls, wireless solutions, multicast solutions, WAN technologies, etc.
Functional knowledge of the following technologies: Nexus, VPC, VSS, OSPF, BGP, RIP, DMVPN, IPSLA, MPLS, SIP, IOS, IOS-XE, F5, Multicast/PIM, VRF, IPSEC on IOS-XE, PFR, WCCP, WAAS, CUBE, QOS
Cisco certification required (CCNA or CCNP)
Three to five years expertise in Cisco or Aruba network technologies, including routers, firewalls, wireless solutions, multicast solutions, WAN technologies, etc
One to two years expertise supporting Voice over IP solutions
Administrative-level understanding of network architecture and solutions, with a focus on Cisco solutions.
Our Benefits Package
•Health, dental, vision and life insurance
•Long term disability
•Accidental Death and Dismemberment insurance
•Company matched 401(k)
•Paid vacation
•On site child care, ATM, cafeteria and fitness facility
•Fun, values centered work atmosphere
•Corporate casual dress
•Relocation Assistance
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Network Engineer, Intermediate
Network Technician Job 27 miles from Spring Hill
Ingram Content Group (ICG) is hiring for an Intermediate Network Engineer for our Infrastructure Team in LaVergne, TN. This position is hybrid and will require a minimum of 3 days at Ingram Headquarter offices.
The Intermediate Network Engineer resolves escalated service issues, coaches other engineers to resolutions, engineers and implements complex projects, and maintains and oversees assigned technology pillars.
Want to help explore and build new ways to deliver content to the world?
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you!
The ideal candidate will have the following minimum qualifications:
Bachelor's or Master's degree in Computer Science or related field or directly related year for year experience
3+ years' experience as a system or network engineer or equivalent role required
We have a preference for:
Experience designing, deploying, and supporting network routers and switches, including dynamic routing, overlays, and all layer 2/3 functionality
Experience designing, deploying, and supporting security appliances, such as traditional and next-gen firewalls, along with standalone or integrated IDS/IPS and SD-WAN technologies
Experience designing, deploying, and supporting either hardware or software load balancers, such as F5, NetScaler, HAProxy, or Nginx
Basic understanding of any scripting languages such as Python and PowerShell
Basic understanding of application containerization platforms such as Docker, CRI-O, or Container and orchestration platforms such as Kubernetes and Docker Swarm
Knowledge of version control systems such as Git and Subversion
Knowledge of software deployment tools such as Azure DevOps, Bamboo, GitLab
The Network Engineer key responsibilities are:
Troubleshoots problems related to physical and virtual infrastructure performance and resolve trouble tickets as assigned
Manages, participates, or performs tasks related to specific projects to implement new technology as assigned
Designs, builds, configures, integrates, deploys and tests infrastructure components, operating systems, application software and system management tools
Designs, builds, maintains and monitors systems and platforms ensuring they consistently exceed defined goals for availability, capacity, efficiency, scalability, and performance
Evaluates, maintains, and modifies established ‘best practices' for infrastructure maintenance and asset management
Creates and maintains custom scripts to increase system efficiency and lower the human intervention time on manual tasks
Creates and maintains consistent documentation for system configurations, installation and administration procedures
Participates in on call rotation for after-hours support.
Hiring Salary Range: $95,295k - $120,834k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
15 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Wellness program with access to onsite gym and basketball court for associates
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Casual Dress Code & Flexible Schedules (per team)
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EOE-Race/Gender/Veterans/Disabled
We participate in EVerify.
EEO Poster in English
EEO Poster in Spanish