Network Technician Jobs in Lehi, UT

IT Customer Support Specialist Contract: 6-12 months (possible extension/perm) Pay Range: $20-22/hour on W2 Industry: Financial Services Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients. Role Overview:, You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills. Key Responsibilities: - Support: Resolve hardware, software, and network issues via phone, email, and chat. - Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction. - Documentation: Update knowledge base and maintain clear records of support tickets. - Monitoring: Track system performance and address potential issues proactively. Qualifications: - Education: Bachelor's degree in IT, Computer Science, or related field, or equivalent experience. - Experience: 1-2 years in a technical support or IT customer service role. - Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities. Benefits Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors

Your work will change lives. Including your own. The Impact You'll Make As an Infrastructure Administrator, you will play a critical role in ensuring the stability, security, and efficiency of Recursion's IT infrastructure. This mid-level operational role is 60% systems administration and 40% network administration, with responsibilities spanning enterprise systems, identity management, and network operations. You will manage both Mac and Windows environments, troubleshoot issues, and optimize IT services to support business-critical operations. What You'll Do Systems Administration Duties * Manage and maintain Mac and Windows-based enterprise environments, ensuring seamless performance and security. * Administer endpoint management solutions such as Jamf (Mac) and Intune (Windows) for device provisioning, policy enforcement, and security compliance. * Oversee Okta identity and access management, handling user authentication, SSO configurations, and MFA enforcement. * Administer enterprise applications and collaboration tools, including Google Workspace and other SaaS platforms. * Implement and monitor backup and disaster recovery solutions to ensure business continuity. * Automate routine administrative tasks using Ansible, PowerShell, Bash, or Python. * Troubleshoot and resolve complex hardware, software, and OS-level issues for end-user and enterprise systems. Network Administration Duties * Configure, maintain, and troubleshoot enterprise network infrastructure, including switches, firewalls, wireless access points, and VPN solutions. * Support and enhance network security, monitoring and mitigating vulnerabilities. * Assist with wireless network performance tuning, optimizing reliability and speed. * Provide support for remote connectivity solutions, including Netskope and other VPN technologies. * Participate in network infrastructure upgrades and migrations, ensuring minimal disruption. Who You Are * A highly skilled IT professional with a Bachelor's degree in Computer Science, Information Technology, or a related field. * 3+ years of experience in systems and network administration in an enterprise environment. * Proficient in managing Mac and Windows endpoints and enterprise endpoint management tools like Jamf and Intune. * Strong understanding of Okta identity management, including SSO, MFA, and user lifecycle management. * Comfortable with troubleshooting enterprise networks, including VLANs, firewalls, and wireless networking. * Knowledgeable about IT security best practices, including patch management, compliance, and endpoint security. * Able to analyze and resolve complex IT issues efficiently and effectively. * Strong communicator who can collaborate across teams and provide excellent end-user support. Preferred Qualifications * Experience with cloud platforms such as AWS, Azure, or Google Cloud. * Familiarity with configuration management and automation tools for IT operations. * Hands-on experience with firewalls (Fortinet, Palo Alto, etc.) and VPN solutions. * Industry certifications such as CCNA, MCSA, Jamf, or Network+ are a plus. Why Join Us? At Recursion, you'll work within a highly technical IT Operations team that is committed to ensuring seamless and secure infrastructure. This contract position offers the opportunity to work on critical IT projects, enhance enterprise systems, and contribute to the efficiency and reliability of IT services that support Recursion's mission. The Values We Hope You Share: * We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. * We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. * We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. * We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. * We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion is a clinical stage TechBio company leading the space by decoding biology to industrialize drug discovery. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously expands one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in London, Toronto, Montreal and the San Francisco Bay Area. Learn more at ****************** or connect on X (formerly Twitter) and LinkedIn. Recursion is an Equal Opportunity Employer that values diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Recursion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.

Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. For this role, we are looking for a Network Engineer with solid experience in cable infrastructure and fiber connectivity solutions, including the design and build out of data centers and optical networks. We are also seeking someone who can use their coding and automation experience to help improve our data center design, construction, and facility operations and processes. **Required Skills:** Network Engineer, Foundation and Support Responsibilities: 1. Support all aspects of data center construction and network deployment including new greenfield sites, collocation build outs, and retrofits 2. Work with network engineering, data center design, and data center connectivity teams to generate network infrastructure design packages and solutions for the deployment teams 3. Act as a subject matter expert (SME) for the physical infrastructure and design and deployment of the building management (BMS) and controls network and other networks in the data center 4. Partner with our software teams to ensure our Fiber Infrastructure Management tool accurately reflects network infrastructure design intent and captures any infrastructure changes 5. Perform logical network bootstrapping functions to ensure our internal tools reflect network hardware and circuits 6. Build and nurture business relationships with key stakeholders, partners, and vendors 7. Initiate and lead strategic initiatives driving efficiency, innovation, and standardization of our data centers through the use of coding and automation. 8. Perform site visits and work cross-functionally with construction, design architects, and contractors to validate cabling infrastructure and network builds according to Meta standards 9. Influence future iterations of data center and network designs to ensure seamless integration of new infrastructure and enable scalability 10. Maintain technical reference, process, and training documentation 11. Develop automation and tooling to drive consistency and efficiency in all aspects of network design, deployment, and operations 12. 25% to 40% of travel required based on project demand **Minimum Qualifications:** Minimum Qualifications: 13. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. 14. 7+ years of work experience with designing and deploying large-scale data center network infrastructure 15. Demonstrated knowledge of structured cabling and fiber optic infrastructure including design and installation best practices, industry standards, application and limitations 16. Knowledge of the data center design, construction, and start up/commissioning processes 17. Experience leading cross-functional teams and driving large-scale data center projects 18. Track record of solving problems, setting strategic direction, and executing tactically 19. Working knowledge of internet networking technologies (TCP/IP, routing, switching) and optical transport technologies 20. Knowledge of enterprise and provider level network hardware platforms (IP + Optical) 21. Organizational, multitasking, prioritization and communication experience **Preferred Qualifications:** Preferred Qualifications: 22. Experience leading and managing technical teams 23. Experience working with on-site construction teams and managing contractor and vendor relationships 24. Knowledge of data center facilities management using building management and automation systems 25. Knowledge of data center infrastructure management (DCIM) and physical security systems 26. Expert knowledge of inside/outside plant cable design and dark fiber builds 27. Experience working on a global team in a matrixed environment with limited supervision 28. 2+ years of programming experience in at least one language such as Python/C++/Go or other languages **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

filled. As a Field Service Technician, you will be responsible for delivering high-quality installation, repair, and maintenance services for our telecommunications products and services. You will interact directly with customers, ensuring their satisfaction by resolving technical issues and providing exceptional support. Working collaboratively with a team, you will ensure that all towers are in good working condition, meet safety standards, and operate at maximum efficiency. Essential Duties/Responsibilities Performs installations, disconnects, reconnects, add-ons, changes, and troubleshooting of telephone and high-speed Internet services at customer locations. Conducts thorough assessments and diagnose technical issues related to internet, video, and telephone services. Works both outside and inside customer premises, regularly climbing ladders and working on rooftops. Drives company truck between office, home, warehouse, and work sites in a safe and courteous manner, following all laws and company policies. Interacts with customers in a professional and courteous manner, providing clear explanations of the features and functionality of installed products. Completes basic performance testing and setup of installed services, including PC, Local Area Network, and Voice over Internet Protocol telephone equipment, ensuring optimal functionality and customer satisfaction. Promotes Rise Broadband services to customers, generating new accounts, service upgrades, and additional service offerings. Adheres to company procedures, policies, and safety guidelines to ensure a safe and productive work environment. Maintains accurate records of work orders, service updates, and customer interactions. Works on regularly scheduled days as well as unscheduled days and/or beyond regular work hours due to customer or operational demands, as needed. Adheres to all Company standard procedures, policies and safety practices in the course of performing work activities. Other duties as assigned. Job Requirements High school diploma or GED equivalent. Valid state driver's license and acceptable driving record in accordance with the Company's Motor Vehicle Policy. Excellent customer service, time management, and problem-solving skills. Working knowledge of PC and MS Office products. Ability to read and interpret technical information, such as repair manuals and parts books. Strong communication and interpersonal skills. Self-motivated and able to work independently with minimal supervision. Ability to lift and carry heavy objects, climb ladders, and work on rooftops as necessary. Flexibility to work on scheduled and unscheduled days, including beyond regular work hours, to meet customer and operational demands. Willingness to travel and provide service within the assigned geographic area. Working Conditions Employee is constantly required to stand, walk, use hands to handle or feel objects, tools or controls and reach with hands and arms. Must be able to frequently climb ladders and towers and work in an elevated position (up to 500ft). On a constant basis, must safely lift, carry and maneuver heavy or awkward objects 100 pounds or more. Specific vision abilities required include close, distance, peripheral vision, depth perception and the ability to adjust focus. Full spectrum color vision required. Must be able to work safely in a field or office environment. Must be adept at working in adverse weather conditions. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link: ***********************************************

Seeking high self-motivated Network Administrator to join our growing IT infrastructure team. Primary duties will include maintenance of both wired and wireless networks, hardware, software, and other related systems. Supporting local and international user with networking and security needs. Job Responsibilities: * Maintaining and administering computer network and related computing environments including system software, applications, hardware and configurations * Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems * Protecting data, software, and hardware by implementing and enforcing established security policies Implement and administrate network devices including WAP's. firewalls, Routers, switches, and controllers * Assist IT personnel by providing LAN/WAN related technical support both locally and at remote locations * Maintain documentation and polices for the network team Job Qualifications: * Bachelor's degree * 0-2 years of experience * Experience with WAP and controllers * Aruba technology stack preferred * Experience with Palo Alto and Cisco Firewalls a plus * Basic knowledge of the TCP/IP and OSI model * Basic knowledge of layer 3 and layer 2 networks * Basic knowledge of campus network switching environments * Understanding of routing protocol BGP, OSPF, and static routing * Willingness to participate in an on-call rotation * Ability to troubleshoot and repair complex technical problems * Process-oriented team player with excellent communications skills do TERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

LearnUpon is looking for an IT Administrator to join our team. This is a hybrid role, working 4 days per week from LearnUpon's Salt Lake City office. LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals - all through a single, powerful solution. With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We're proud of our success and we're humble and hungry to achieve more. Our IT Team is responsible for maintaining the hardware, software and networks that all LearnUpon employees use. The role ranges from cloud systems administration, to scripting and automation, to operating systems maintenance to network troubleshooting. This is a generalist role, and an ideal opportunity to broaden your IT skills. You will be based in our Salt Lake City Office and will be the IT Team point of contact in the office, powering the success of our various teams there. If you like troubleshooting all sorts of technical issues, have some mac OS administration experience, and are genuinely interested in solving people's technical problems, this is the role for you! What will I be doing? Operating a help desk ticketing system, prioritizing requests as they arise. Maintaining wired and wireless networks & internet connectivity. Setup and distribution of our laptop fleet to employees, along with associated user access management. Upgrading and maintaining A/V collaboration tools. Automating any manual, repetitive team tasks, through a mix of scripting, new tooling, and programming. Troubleshooting software issues in a mac OS environment and in a variety of SaaS tools used by LearnUpon employees daily. What skills do I need? mac OS administrator experience. Friendly, approachable, trustworthy character with a genuine interest in resolving technical issues. MDM experience (ideally mac OS). Some physical network and A/V skills (cabling, cable troubleshooting/tracing, equipment assembly & installation). At least basic WiFi and wired networking troubleshooting skills. Don't worry if you don't tick every box in order to apply, we're always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can! Not required but considered a big plus mac OS-specific MDM admin experience (e.g. Jamf, Kandji). Information Security experience (e.g. awareness / experience in relevant security controls required by ISO 27001 and SOC II). Networking certification or experience in WiFi and/or wired network design & troubleshooting. IAM experience/certification (e.g. Okta, OneLogin, etc.) Scripting experience in Bash, Python, etc. Why work with us? Competitive salary and company ESOP. Comprehensive private health insurance scheme and Company pension scheme. 25 days Paid Time Off + 1 annual company wellness day off. Work in a fun and supportive environment with regular team events. Excellent career progression - take LearnUpon where you think it can go. What is the Hiring Process? Applicants for the position can expect the following hiring process: Qualified applicants will be invited to schedule a 30-minute call. Successful candidates will then be invited to a series of practical interviews. Finally, candidates will have a short interview with our CFO. Successful candidates will be contacted with an offer to join our team. LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status. Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

As an industry leader we are looking for an exceptional IT Systems Administrator to join our Corporate based IT team. This position will play a key role in performing analytical, technical and administrative work in the planning, design, installation, documentation and administration of all server applications and hardware. The Systems Administrator will coordinate the testing, rollout and application of ongoing software patches/upgrades for servers. This role will serve as lead technical troubleshooter on complex server hardware, application issues and network related issues. The IT Systems Administrator is responsible to design, implement, maintain and troubleshoot all systems on the LAN/WAN. The Systems Administrator will also have helpdesk responsibilities including Level I/ II support. They will also provide day-to-day onsite and offsite technical support and travel to remote offices to provide systems support as needed. Red Rock Pharmacy is a fast-paced environment which requires high-energy and a positive attitude. We are looking for someone who is organized and follows through to task completion, who will take initiative to solve challenges and who is always professional with clients and colleagues. Responsibilities: Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Responsible for capacity, storage planning, and database performance Manage all Technology Vendor relationships Continual improvement of IT framework Identify points of improvement our IT Communicate with management regarding any recommendations involving change in processes that will improve efficiencies for approval Qualifications: Associate or bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required 3-5 years of network administration, or system administration experience System administration and IT certifications, Microsoft, or other network related fields are preferred Working knowledge of Windows Systems (AD, Servers, Desktop), Experience with O365 and components - Teams, Sharepoint, etc. Working knowledge of virtualization, hypervisor or equivalent Strong knowledge of systems and networking software, hardware, and networking protocols Experience with scripting and automation tools Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols Ability to create and foster working relationships within organization Ensure that all licenses, training, and practices are up to date and compliant with all State and Federal Laws. Behaviors: Keen attention to detail Collaborative working style and team player attitude Ability to work independently with little supervision Outstanding organizational skills and ability to prioritize tasks Demonstrated desire to explore, discover and create Physical demands: The physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety sensitive position. Must be able to lift up to 25 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. Must be able to carry and transport up to 25 pounds up to 60 feet. Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling. Requires excellent visual acuity and manual dexterity. Requires sitting for extended periods of time. Must be able to type for extended periods of time. Requires being able to hear and speak with others in-person or on the phone. Must adhere to regular and predictable attendance We offer a generous Paid Time Off plan for our Full-Time employees. We also offer highly competitive compensation rates plus Health, Dental, and Vision insurance. Red Rock Pharmacy is an equal opportunity employer Female/Veteran/Disabled/Minority

Full-time Description Vobev is the first independent can maker and filler in North America to streamline the beverage supply chain under one 1.3 million sq ft roof, shrinking lead times, reducing costs, and lowering the carbon footprint. Our culture, built on Safety, Quality, and People, fosters innovation and collaboration in an inclusive environment. We're passionate about building world-class drinkable brands and need a pioneering team to deliver on this vision. Join us to disrupt the industry and make a difference every day. SUMMARY Responsible for maintaining and optimizing the organization's computer networks, including installing, configuring, and troubleshooting network hardware and software. This role involves monitoring network performance, ensuring security, and supporting the IT team to enhance overall network infrastructure. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor and maintain network hardware, including routers, switches, firewalls, racking, and access points. Perform regular network audits to ensure compliance with security policies and industry standards. Monitor network performance and troubleshoot issues such as latency, downtime, and connectivity issues. Implement and maintain network security protocols, including firewalls, intrusion detection systems, and antivirus software. Conduct regular security assessments and vulnerability scans to identify and mitigate potential risks. Develop and enforce network security policies and procedures. Establishes network specifications by conferring with users, consultants, partners, and fellow IT members. Evaluate network performance issues including availability, utilization, throughput, and latency. Maintain network performance by performing network monitoring and analysis, and performance tuning. Secures network by developing network access, monitoring, control, and evaluation. Configure and optimize network settings for maximum performance and efficiency. Implement Quality of Service (QoS) policies to prioritize network traffic based on business needs. Collaborate with other IT teams to integrate new technologies into the network infrastructure. Provide technical support to end-users regarding network connectivity, access, and performance issues. Train employees on network usage policies and best practices. Maintain documentation related to network configurations, troubleshooting procedures, and user guides. Why Join Us: Vobev offers a comprehensive benefits package to include medical, dental, disability, 401(k), paid holidays and PTO with opportunities for professional growth and development in a collaborative and supportive work environment. We are committed to safety and quality in all aspects of what we do. Vobev is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements EDUCATION AND EXPERIENCE Bachelor's degree in Computer Science or a related field or equivalent experience 3+ years experience as a Network administrator or similar role, preferably in a manufacturing environment. Strong knowledge of network protocols, including TCP/IP, DHCP, DNS, SNMP, and VPN Experience with network security protocols, such as SSL/TLS, IPSec, and firewall configurations.? Familiarity with network monitoring tools, such as Wireshark, Nagios, or SolarWinds. Vobev is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description Provide expert level support and oversight for IT systems including desktop, NAS device, and network administration. Provide expert level consultation on IT systems architecture with specific emphasis on geospatial technology function and performance. Serve as a point of contact with IT systems managers in the FS CIO and USDA OCIO to coordinate implementation and management of enterprise systems and infrastructure, including cloud processing and storage. Provide expert level support and management of on-site information security technology and protocols. Serve as a lead consultant on IT systems to federal program management staff in GTAC and the GMO. Coordinate with FS and USDA CIO organizations and agency technology users to evaluate and implement enterprise remote sensing technology including remote sensing software acquisition and distribution (both standard and customized), hardware acquisition and evaluation and general IT system administration. Expert knowledge is required in system support/administration for Windows NAS devices, Windows servers (Windows Server 2016 and beyond), Linux servers (e.g., CentOS, Redhat, Debian), system support/administration for e numerous desktop/laptop PCs and workstations (, Windows 10, etc.), and support of IT infrastructure operations. Qualifications The minimum requirements for this position include all of the following: Minimum of two (2) years relevant work experience in project management, client maintenance, and IT system development. • Demonstrated experience managing specialized geospatial data acquisition, management, and distribution systems (e.g. maintain nationwide high resolution digital photography archives, serve lidar data products, etc.) and geospatial web applications. • Demonstrated expertise in managing IT systems that facilitate operational geospatial data processing and dissemination.• Demonstrated expertise in preparing performance testing results, technical reports, and other publications.• Demonstrated experience in managing enterprise geospatial software (e.g. ERDAS, eCognition, Esri software, etc.).• Demonstrated experience at implementing and managing data provisioning applications (e.g., ArcGIS Server, etc.). • Experience achieving computer system objectives by gathering pertinent data, identifying and evaluating options, and recommending a course of action. • Experience in managing IT systems that support enterprise-scale geospatial operations is preferred. Bachelor's degree related to computer science or related discipline and ten (10) years of relevant professional work experience managing high-capacity computing and storage environment (e.g. Linux and Windows). -OR• Graduate degree related to computer science or related discipline and seven (7) years of relevant professional work experience managing high-capacity computing and storage environment (e.g. Linux and Windows). -OR-• PhD degree related to computer science or related discipline and five (5) years of relevant professional work experience managing high-capacity computing and storage environment (e.g. Linux and Windows). Additional Information CORE COMPETENCIES * Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership - ability to guide and lead colleagues on projects and initiatives * Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication - ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: * Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives * Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** * 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. * Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. * Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. * Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. * Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. * Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. B e sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

IT System Administrator Compensation: $75,000+ Fully onsite with flexible schedule options including: 5x8, 4x10, 9/8/80. Why Join Us? As our IT Systems Administrator, you'll own the IT function at the Aquarium. This includes overseeing daily IT operations and ensuring the reliability and performance of all IT systems and infrastructure. You'll lead and develop the IT team while supporting a variety of systems, including workstations, servers, applications, services, network equipment, audiovisual (AV) systems, and the point-of-sale (POS) system. A key aspect of this role will be maintaining the POS system and SQL database, handling system administration tasks, and assisting with data extraction, transformation, and loading (ETL) processes to support business intelligence reporting. If you're looking to make a real impact by leading the IT function and driving innovation across our systems, this is the perfect role for you. Who we are looking for: Education & Experience Bachelor's degree in Information Systems, Computer Science, or a related field preferred; a combination of relevant education, certifications, and experience may be considered in lieu of a degree. Minimum of 2 years of related IT experience in an office environment supporting user hardware and software. Preferred Qualifications Industry certifications such as CompTIA ITFA+, Network+, A+, Microsoft Certified: Azure Administrator, Cisco CCNA. Experience with POS systems and database management preferred. Familiarity with automation tools such as PowerShell or Ansible. Knowledge of IT security best practices and compliance frameworks. Essential Skills & Competencies Proficient in diagnosing and resolving technical issues. Familiarity with Windows and mac OS operating systems. Strong Microsoft Office skills (Excel, Word, Outlook). Basic understanding of networks and audiovisual systems. Strong knowledge of SQL databases, including relational table structures, querying, and reporting services. Strong analytical, mathematical, and problem-solving skills. Excellent verbal and written communication skills. Attention to detail with the ability to work independently and manage tasks with minimal supervision. Key Responsibilities IT Operations & System Administration Oversee daily IT operations to ensure optimal system performance. Serve as the primary point of contact for technical support and troubleshooting. Manage desktops, laptops, servers, tablets, network equipment, IP phones, printers, and other hardware. Manage and maintain Windows, servers and workstations. Manage and configure Office 365 and Exchange environments. Administer Active Directory, including user account management, group policies, and security settings. Coordinate with third-party IT providers for hardware procurement, upgrades, network infrastructure, server maintenance, and billing. Maintain and manage Microsoft O365, Jira, and Adobe services. Administer and maintain website hosting, nameservers, and DNS records. Ensure cybersecurity best practices and promote cyber hygiene throughout the organization. IT Team Leadership & Development Directly manage and develop IT team member(s). Oversee IT team recruiting and hiring processes. Approve IT team timecards, attendance, and time-off requests. Act as a liaison between IT and other departments. POS & Database Management Administer the Galaxy POS system, including system maintenance, upgrades, product configurations, and integrations. Work with departments to create and maintain POS items, sales channels, and related configurations while evaluating requests for efficiency, customer satisfaction, and security. Maintain POS hardware such as ticket printers, barcode scanners, receipt printers, credit card readers, and cameras. Perform basic SQL database and network maintenance. Data Management & Business Intelligence Extract and prepare data for analysis and business intelligence reporting. Import data into Domo and create accurate visualizations. Support company-wide data quality management for guest, member, donor, sponsor, and survey data. Audiovisual & Specialty Equipment Support Set up, operate, and maintain digital signage, displays, lighting, and audio components. Maintain AV equipment in conference rooms, boardrooms, and event spaces. Oversee and repair 4D theater components, including seat effects, controllers, media servers, and projectors. Maintain virtual reality experience components, including headsets, motion benches, and effects. Security & Asset Management Manage the Salto keycard system, including access control and troubleshooting. Track and manage hardware and IT-related assets, ensuring accurate inventory records. Assist with employee onboarding and offboarding by managing account access and security privileges. Strategic Planning & Vendor Relations Plan and manage the annual IT budget and capital purchases. Advise departments on budget planning for new IT equipment. Maintain vendor relationships and coordinate third-party services for specialized IT and AV work. Physical & Work Environment Requirements Ability to stand and walk for extended periods. Ability to lift and carry up to 25 lbs. Primarily office-based, with occasional exposure to outdoor weather conditions. Full-time position with availability required outside of standard business hours, including weekends. The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .

Network Systems Specialist Job Overview: Join our team as a Network Communications Systems Specialist, where you'll lead in overseeing network management functions, integrated control centers, and multichannel communications systems. You'll play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, contributing to seamless operational support. Requirements: Attend a 29-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, fiberoptic cable installation, network engineering, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans. 30 days paid vacation. 90 days paid paternity and maternity vacation. Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Housing, clothing, and relocation allowance. Tuition assistance. Student loan repayment. Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications. Hiring bonus opportunities available. Specialty bonuses available depending on qualifications and position. Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Internetworking Technician, Radio, Cellular, and Tower Equipment Installers and Repairers, Computer System Analyst. About Our Organization: The U. S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Interview

, but don't see a job that fits you? Please apply anyway! We need extremely talented people of many backgrounds, to take on tasks as we continue to expand Zanskar. Our company is always looking to bring on great teammates who are passionate about our mission and want to bring their expertise to help us change the global energy landscape. If you don't see a role that fits your passion, please feel free to let us know. We look forward to hearing from you and will reach out when there's a good fit with our team. If you have something unique to add to Zanskar, we'd like to hear from you. Use the "Apply for this Role" button to submit a cover letter, a resume, and let us get to know you better.Location- The position will be located in the Salt Lake City metropolitan area. Equal Opportunity Employer Zanskar is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws. Please reach out to ****************** with any questions.

Job Title: Enterprise SATCOM / Network Administrator Security Clearance: An active, in-scope US Government issued: Secret clearance Due to the nature of the work and US Government required, US Citizenship is required. Overview: United One Communications is recruiting for an Enterprise SATCOM / Network Administrator to join our team based in Hill, AFB. Job Responsibilities: Provide subject matter expertise to an extremely complex IP-based SATCOM network. Be directly involved in network configurations, system monitoring, remote terminal activation, customer problem tracking, and network problem resolution in all networking aspects integral to our client's Baseband, IF, and RF Communications. Responsible for build-outs and maintenance of the IP infrastructure, using iDirect, Linkway, and Advantech technology and familiar with many application and network monitoring tools such as SolarWinds Orion Network Monitoring System (NMS), E-Health, Netcool, INMS, VX Builder, VX Watch, Cisco Call Manager (CCM), Viasat VINE Manager, iBuilder, Monitor, and iSite. Provide written reports (trouble tickets, outage reports) as required by mission protocol and associate tactics, techniques, and procedures (TTPs). Provide on-call support and could be asked to report for emergency operations. Manage and configure various equipment at the Gateways worldwide. Responsible for configuring assorted telecommunications equipment, including iDirect, Linkway, and Advantech IP Modems, IP switches and routers, Cisco Call Managers, voice switches, KG equipment, frequency converters, and other equipment IAW with established parameters, TTPs, and SOPs. Create modem configuration files, switch and router configuration files, and voice equipment configurations. Responsible for remotely accessing and de-accessing users into the IP/SATCOM networks and assisting users with troubleshooting SATCOM and IP network problems. Excellent communications skills and will be required to coordinate with external offices and agencies, including the DISA CONEX Branch, network users, MILSATCOM and Commercial SATCOM vendo

div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Responsibilities /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Looking to launch or advance your career in a dynamic healthcare IT environment? We're seeking a highly motivated Clinical Engineering Network Technician to join our team. This role offers excellent opportunities for professional growth and the chance to make a tangible difference in patient care./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"As our Clinical Engineering Network Technician, you will play a vital role in supporting the implementation and maintenance of our Clinical Engineering IT environment. You will work alongside experienced engineers, gaining valuable hands-on experience in medical device networking, troubleshooting, and cybersecurity. This position will require more than 50% travel around the Salt Lake City area./span/pp style="margin: 0px;"br/span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Your Responsibilities Will Include:/span/pullispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Assisting with the repair and maintenance of medical equipment and network devices./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Performing electrical safety testing, preventative maintenance, calibrations, and security measures for medical equipment./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Providing technical and network support to Clinical Engineering technicians./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Assisting with the proactive monitoring and resolution of IT issues./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Assisting users with the installation of Clinical Engineering IT devices and software./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Assisting with medical device patching and firmware/application updates./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Researching and implementing approved patches and updates from medical device manufacturers./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Maintaining a basic understanding of cybersecurity best practices and contributing to protective measures./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Maintaining detailed records of network environment, work orders, and completed tasks./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Participating in project teams as assigned./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Providing after-hours on-call support (as per department policy)./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Participating in hospital-sponsored education programs deemed appropriate by management./span/lilispan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Assisting with the evaluation of new Clinical Engineering Information Technology./span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Qualifications /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" ullispan style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #000000; font-weight: 400;"Associates degree in Electrical Engineering, Biomedical or Mechanical Engineering, Equivalent military education or related field, graduate of technical program; or equivalent experience. /span/lilispan style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #000000; font-weight: 400;"A minimum of 3 years' experience servicing technical equipment/span/lilispan style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #000000; font-weight: 400;"Basic knowledge of information networking principles and best practices. /span/lilispan style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #000000; font-weight: 400;"Experience with HIPAA/HITECH compliance standards /span/lilispan style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #000000; font-weight: 400;"Minimum of two to three years of related clinical engineering experience. /span/lilispan style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #000000; font-weight: 400;"CRES or CBET, A+ certifications preferred/span/lilispan style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #000000; font-weight: 400;"Reliable transportation required/span/lilispan style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #000000; font-weight: 400;"Valid Driver's License required/span/li/ul /div /div /div /div

GENERAL DESCRIPTION The Lead Help desk Engineer reporting to the Help desk manager. Provides IT operations functions to offices for the organization's standard hardware, software and voice/data network solutions. Responsible for the purchase, installation, and life-cycle maintenance of PCs, servers and LAN network connectivity equipment. As such he is the primary point of contact with vendors and contractors and first level escalation point for on-site support of hardware, software and network connectivity issues. Acts as the primary point of communication between IT and operating, business and functional units. Insures local administration and operations functions in accordance with standards, policies and procedures. Supervises the Help Desk team to ensure seamless access for staff and customers to PACS business applications and services. Is the first escalation point to solve conflicts when the Help Desk is unable to resolve or assign tickets. Technical Knowledge and Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Manage daily operations of Uline's 24/7 IT Service Desk. Provide ongoing monitoring of IT production systems including identification, resolution, and escalation to proper individuals. Perform implementation and system management of tools to provide adequate IT system monitoring. Review incident tickets for content, proper routing, first call resolution, problem detection, and timely closure. Ensure all operational processes and procedures are clearly documented and maintained. Participate in change management and disaster recovery processes. Manage and communicate high severity issues through resolution, providing accurate and timely status reports to management. Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers to identify areas of improvement Develop daily, weekly and monthly reports on help desk team's productivity Provide customer feedback to the appropriate internal teams, like product developers CORE COMPETENCIES Planning and Organizing: Organizes work, sets priorities, and determines resources requirements; determines necessary sequence of activities needed to achieve goals. Decision Making/Problem Solving: Breaks down problems into components and recognizes interrelationships; makes sound, well-informed, and objective decisions. Compares data, information, and input from a variety of sources to draw conclusions; takes action that is consistent with available facts, constraints, and probable consequences. Continuous Learning and Professional Development: Is committed to developing professionally, attends professional conferences, focuses on best practices, values cutting-edge practices and approaches; takes advantage of a variety of learning activities, introduces newly gained knowledge and skills on the job. Communication: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message and invites response and feedback. Keeps others informed as appropriate. Demonstrates good writing, verbal and listening skills. Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical skills and certifications to construct and support internal business applications and integrate with existing applications, productivity suites and with stakeholders to support reliable agency and customer business process, reports and outcome measures. Learns and supports all internal applications and services level 1 and 2 help requests. Diagnoses, documents and communicates remedies to service requests; professionally communicates with coworkers, supervisors and managers and particularly with customers/clients/stakeholders. Assures ticket resolutions are fully tested and verified with the customers and documented in the ticketing system prior to ticket closure. Assists PACS Help Desk level 1 team to learn resolve escalated issues.

Under the general direction of the Chief Technology Officer, the Network Operations Engineer is primarily responsible for the installation, operation, and maintenance of the Wyoming PBS RF and broadcast distribution network. Essential Duties and Responsibilities * Plans, designs, and implements equipment as appropriate for the WPBS network. * Manages construction and maintenance projects in the field. * Travels to remote sites for routine or emergency maintenance. * Maintains WPBS networks for broadcast transmission and control. * Maintains essential parts inventory, ensuring critical parts are available in case of equipment failure. * Assists the CTO with field related budget planning. * Provides support to studio and field productions as needed. * Operate within the framework established by CWC's policies, procedures, and practices. * Perform other reasonably related duties as directed or assigned. Position Specifications and Minimum Qualifications Education * Associates degree in related field from a regionally accredited institution of higher learning recognized by the US Department of Education. Experience * 3 years in the broadcast industry or related field. Licenses/Certifications * Valid driver's license. Wyoming Low Voltage Technician license preferred. * A SBE Broadcast Network Engineer, Cisco CCNA or CompTIA Network+ certificate is preferred. Equivalency Statement * Equivalent combinations of education and experience from which comparable knowledge and abilities can be acquired may be considered on a case-by-case basis. Knowledge, Skills, and Abilities * Knowledge of broadcast transmitters and/or TV translators. * Knowledge of digital microwave and fiber optic transmission systems. * Knowledge of computer networking including LAN, WAN, SAN and NAS systems in broadcast television. * Knowledge and understanding of video, audio, RF and control system flow for a television broadcast and production facility * Ability to organize, prioritize, and follow multiple projects and tasks through to completion. * Effective interpersonal and communication skills. * Must be able to communicate effectively with contractors, vendors and tech support departments. * Knowledge of and skills in the use of computers and software applications including, MS Windows / Office and Linux / Unix. * Ability to relate with a diverse population in a professional, helpful manner. * Ability to organize, prioritize, and follow multiple projects and tasks through to completion with attention to detail. * Ability to work independently while supporting a team effort. * Ability to effectively identify and resolve problems. Level of Supervision * Position operates under the general supervision of the Chief Technology Officer. Working Environment * Reasonable accommodation will be extended to otherwise qualified individuals with a legally recognized disability. Equipment Used * Standard office equipment including: personal computer, phone, scanner, copy machine. Broadcast, microwave, and network test equipment Physical Requirements * Tasks require a variety of physical activities, which generally involve muscular strain, such as walking, standing, stooping, sitting, reaching and light lifting. Regular talking, hearing and seeing required in the normal course of performing the job. Common eye, hand, finger dexterity required to perform some essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and creative problem solving. Ability to operate a motor vehicle. Environmental Conditions * Work is performed in the field at remote sites throughout the state of Wyoming. Extensive travel is required and some evening/weekend work. Work is performed under limited supervision. Work must sometimes be performed under extreme weather conditions including the use of a snow-cat to access remote sites. Work requires an ability to lift objects weighing up to 50 pounds. CWC is an Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities. If you have a disability and would like to request an accommodation to apply for a position, please call ************ or email *************.

Analyze and study complex system requirements. Design software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manage software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools. Estimate software development costs and schedule. Review existing programs and assist in making refinements, reducing operating time, and improving current techniques. Supervise software configuration management. **Primary Responsibilities** + Provides technical guidance for directing and monitoring information systems operations. + Directs compilation of records and reports concerning network operations and maintenance. + Troubleshoots network performance issues. + Analyzes network traffic and provides capacity planning solutions. + Monitors and responds to complex technical control facility hardware and software problems. + Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance. + Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications. + Understanding the LAN/WAN/Internet Networking fundamentals + Familiarity with the TCP/IP protocol and Network Connection concepts Hands on experience with Windows and Linux connection troubleshooting techniques and tools Experience with Remedy and SNOW Experience with Networking Knowledge of DNS records, IP addresses, NAT IP addresses Knowledge of basic networking commands in Linux and Windows **Minimum Qualifications** + 5-7 years of systems/network engineering experience + Experience with healthcare systems + Bachelor's Degree in a related field of study. + US Citizen with the ability to obtain and maintain an ADP IT-II Public Trust Clearance based on the minimum of a Tier 3 investigation. Federal Government requirement. + Experience in network engineering, configuration management, problem management, and performance management **Preferred Qualifications** + Experience with large-scale enterprise system of systems integration and deployment. + Experience with Cerner EHR implementation. + Familiarity with DOD Configuration Management and Systems Engineering methodologies. + HL7 and Electronic Health Record testing experience. **Other Job Specific Skills** + Experience understanding and managing customer expectations + Experience coordinating with multiple technical and operational teams to achieve the necessary program, project or activity plans, and schedules while maintaining within budget guidelines. + Experience in assigning tasks to contractor personnel that are located in multiple time zones, supervising on-going technical efforts, and managing contract performance on new task orders and projects identified by the customer. + In-depth knowledge and practical experience implementing, administering, performing testing, and analyzing network systems **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $94100-140K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Russell Tobin is looking for a Technical Support Representative based in South Jordan, UT for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: Customer Supp/Account Rep-Sr -IT Location: South Jordan UT Duration: 6 months Pay rate: $21.00/hour Executive Summary: The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first call resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service. Expectation of Role: • Customer Service Skills: o Demonstrate active listening in order to gain an accurate understanding of the situation o Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution o Acknowledging the sense of urgency for resolving the issue o Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding • Communicate effectively: o Producing accurate detailed documentation consumable by end users, level two support, and problem management o Maintain professionalism and netiquette to ensure messages are received as intended o Respond timely via the chat platform to prevent delay or frustration o Clearly document actions taken in ticketing record for tracking and data analytics • Technical Proficiency: o Leverage the chat tooling and ticketing platform effectively o Provide high quality end-user technical support, related to enterprise software and hardware o Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components • Culture Carrier: o Demonstrate the ability to collaborate with others o Display a safe and positive attitude o Adhere to policies and procedures and act in the best interest of the overall firm Qualifications: • Excellent customer service skills required • Excellent communication skills required • Problem solving skills • Self Motivated • Two to five years of chat experience • Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment • Preferred work experience in technical support role but not required Required Education: • High school diploma or GED with relevant work experience Benefits Disclosure “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

filled. As a Field Service Technician, you will be responsible for delivering high-quality installation, repair, and maintenance services for our telecommunications products and services. You will interact directly with customers, ensuring their satisfaction by resolving technical issues and providing exceptional support. Working collaboratively with a team, you will ensure that all towers are in good working condition, meet safety standards, and operate at maximum efficiency. Essential Duties/Responsibilities Performs installations, disconnects, reconnects, add-ons, changes, and troubleshooting of telephone and high-speed Internet services at customer locations. Conducts thorough assessments and diagnose technical issues related to internet, video, and telephone services. Works both outside and inside customer premises, regularly climbing ladders and working on rooftops. Drives company truck between office, home, warehouse, and work sites in a safe and courteous manner, following all laws and company policies. Interacts with customers in a professional and courteous manner, providing clear explanations of the features and functionality of installed products. Completes basic performance testing and setup of installed services, including PC, Local Area Network, and Voice over Internet Protocol telephone equipment, ensuring optimal functionality and customer satisfaction. Promotes Rise Broadband services to customers, generating new accounts, service upgrades, and additional service offerings. Adheres to company procedures, policies, and safety guidelines to ensure a safe and productive work environment. Maintains accurate records of work orders, service updates, and customer interactions. Works on regularly scheduled days as well as unscheduled days and/or beyond regular work hours due to customer or operational demands, as needed. Adheres to all Company standard procedures, policies and safety practices in the course of performing work activities. Other duties as assigned. Job Requirements High school diploma or GED equivalent. Valid state driver's license and acceptable driving record in accordance with the Company's Motor Vehicle Policy. Excellent customer service, time management, and problem-solving skills. Working knowledge of PC and MS Office products. Ability to read and interpret technical information, such as repair manuals and parts books. Strong communication and interpersonal skills. Self-motivated and able to work independently with minimal supervision. Ability to lift and carry heavy objects, climb ladders, and work on rooftops as necessary. Flexibility to work on scheduled and unscheduled days, including beyond regular work hours, to meet customer and operational demands. Willingness to travel and provide service within the assigned geographic area.