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Network Technician skills for your resume and career

Updated January 8, 2025
5 min read
Quoted Experts
Austin McCoy,
Dr. Ariful Azad Ph.D.
Network Technician Example Skills
Below we've compiled a list of the most critical network technician skills. We ranked the top skills for network technicians based on the percentage of resumes they appeared on. For example, 9.4% of network technician resumes contained customer service as a skill. Continue reading to find out what skills a network technician needs to be successful in the workplace.

15 network technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how network technicians use customer service:
  • Served as subject matter expert assisting with training newly hired technical support coordinators and customer service representatives transitioning into technical support.
  • Designed, implemented, and evaluated staff training and development programs, customer service initiatives, or performance measurement criteria.

2. Switches

Here's how network technicians use switches:
  • Configured and maintained Cisco network equipment including firewall, switches, and network routers supporting data link between independent office locations.
  • Installed and administered rack and power management in the installation of Cisco industrial/enterprise class switches.

3. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how network technicians use troubleshoot:
  • Performed client troubleshooting utilizing CiscoWorks suite of management tools to troubleshoot and obtain actionable information to isolate and fix network problems.
  • Installed, configured, and troubleshoot network equipment during operational exercises, supporting key personnel in radio communications.

4. Routers

A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.

Here's how network technicians use routers:
  • Maintained and administered Cisco routers and related computing environments including computer hardware, systems software, peripherals, and security configurations.
  • Installed and configured analog voice gateways on routers and dedicated devices.

5. Lan Wan

Here's how network technicians use lan wan:
  • Designed HQ, branch and Co-location Data Center LAN WAN network.
  • Engineer: In charge of LAN WAN communications, PBX Systems, T1, K64 and VPN.

6. Lan

Here's how network technicians use lan:
  • Administered end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN).
  • Provided support for LAN connectivity and crossing over new LAN connections that facilitated optimal network operations.

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7. Tcp Ip

Here's how network technicians use tcp ip:
  • Supported and maintained TCP IP Protocols, IP Routing, LAN/WAN, OSI Models and Layers,
  • Install TCP IP printers, Jetadmin Telnet.
Select Skills To Add To Your Resume

8. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how network technicians use technical support:
  • Provided technical support for systems support, installation administration, and configuration to BancTec customers and strategic partners.
  • Provided technical support to government and customer personnel in the identification and isolation of faulty network components.

9. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how network technicians use linux:
  • Maintained and supported the installation and configuration of resort-wide LAN and Linux server to provide inter-office email and shared Internet access
  • Maintained computer help desk and network administration services primarily using Linux based operating systems and servers.

10. PC

Here's how network technicians use pc:
  • Maintained network reliability and produced utilization reports and analysis by using network and PC based software.
  • Evaluated upgrades to PC Operating Systems and standard company applications, obtaining internal customer commitment.

11. Network Infrastructure

Here's how network technicians use network infrastructure:
  • Monitored circuits and network outages, performed network backups, installed and maintained servers and network infrastructure, emailed alert notifications.
  • Hold multifaceted responsibilities to configure, install, and administer network infrastructure and telecommunications systems that support staff of 300 personnel.

12. TCP/IP

Here's how network technicians use tcp/ip:
  • Created/implemented many successful Microsoft Active Directory and Microsoft Exchange servers and TCP/IP networks with emphasis on security and high availability.
  • Resolve all escalated technical issues related to network connectivity, TCP/IP configuration and name resolutions.

13. DNS

Domain Name Systems, or DNS for short, is the internet's system for converting readable language, i.e., google.com, to machine language, i.e, 192.168. For a simple analogy, some call it the phonebook of the internet. Any website has its own IP address, for example, 192.168.160. Understandably this is hard to remember. So what a DNS does is link the domain name, google.com, with its IP address, 192.168.160.

Here's how network technicians use dns:
  • Troubleshoot/resolved Windows Server 2003 DNS issues affecting the accuracy of an automated network inventory application.
  • Managed DNS enhancements, email security and development/security of the firewall.

14. VPN

A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.

Here's how network technicians use vpn:
  • Connected partner companies over VPN tunnels to protect any confidential data from being compromised and/or intercepted.
  • Delivered a major improvement over old VPN system that catapulted productivity of remote customer force.

15. VMware

Here's how network technicians use vmware:
  • Experience with VMWARE and monitoring Virtual Servers (VM).
  • Implemented and migrated server environment with VMWARE SERVER ESX.
top-skills

What skills help Network Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Network Technician resumes?

Austin McCoyAustin McCoy LinkedIn Profile

Director of Javelina Engineering Student Success Center, Texas A&M University - Kingsville


-Internship/co-op experience -Research experience
-Good leadership skills and involvement on campus and in the community and activities where the individual works as part of a team.
-Well written resume can tell a lot about the technical writing skill; a resume needs to be clean and comfortable to read; recruiters can find what they are looking for easily.
-Less is sometimes more because students sometimes will put more information on a resume than is pertinent to the position applying for.

What Network Technician skills would you recommend for someone trying to advance their career?

Dr. Ariful Azad Ph.D.

Director of Graduate Studies for the Dept. of Intelligent Systems Engineering, Assistant Professor of Intelligent Systems Engineering, Indiana University Bloomington

I recommend enhancing skills in data analytics, if a graduate lacks such skills. Revitalizing business practices by analyzing user or inventory data is an integral part of almost all business applications. Hence, skills in data analytics will give a graduate an edge in the changing job market. Data analytics comes in various flavors: from gathering simple statistics to advanced machine learning. Hence, a graduate can always improve their skill from freely available online lectures, online classes such as Coursera, or on-ramp classes offered by many universities.

What type of skills will young Network Technicians need?

Joshua Davis Ph.D.Joshua Davis Ph.D. LinkedIn Profile

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.
Do you want to know more?
Read more about what experts have to say about Network Technician

List of network technician skills to add to your resume

Network Technician Skills

The most important skills for a network technician resume and required skills for a network technician to have include:

  • Customer Service
  • Switches
  • Troubleshoot
  • Routers
  • Lan Wan
  • Lan
  • Tcp Ip
  • Technical Support
  • Linux
  • PC
  • Network Infrastructure
  • TCP/IP
  • DNS
  • VPN
  • VMware
  • VoIP
  • DHCP
  • OS
  • Ethernet
  • Windows Server
  • SQL
  • SAN
  • Network Security
  • Network Systems
  • Network Operations
  • Firewall
  • Unix
  • Desktop Support
  • IOS
  • Network Equipment
  • OSPF
  • Microsoft Windows
  • Network Devices
  • Software Applications
  • FTP
  • Fiber Optic
  • Computer System
  • Disaster Recovery
  • EIGRP
  • Workstations
  • Network Support
  • Network Issues
  • Network Hardware
  • Juniper
  • Network Troubleshooting
  • Network Connectivity
  • Network Performance
  • National Security
  • Cisco Ios
  • User Accounts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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