Bilingual Technical Support Specialist (Spanish)
Network Technician Job 45 miles from Graham
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Job Summary
The Bilingual Technical Support Specialist (Spanish) plays a critical role in the customer life cycle and is responsible for timely responses and resolutions to technical product questions and issues. Bilingual Technical Support Specialists initiate the troubleshooting process and determine the quickest path to resolution. This includes internal testing, issue replication in internal virtual systems, and identifying tickets that require elevation to advanced technical support teammates. The ideal candidate is highly motivated, positive, organized, possesses strong communication skills, and is eager to work directly with our clients daily both in LATAM & North America regions in a dynamic, fast-paced environment.
Responsibilities
Assist customers by answering questions via ticketing system, email, and phone.
Resolve customer tickets through troubleshooting over remote screen-share meetings.
Reproduce customer issues, detail the corresponding steps, and communicate findings that help Development and Cloud teams to quickly resolve escalations.
Own being the technical liaison between customers and Development and Cloud teams.
Keep outstanding customer tickets updated and organized.
Develop a level of technical and functional SME in assigned products to effectively resolve skill and technical issues.
Assist with internal projects as needed, ie. Creating technical documentation, coordinating maintenance windows, supporting audit efforts, etc...
Coordinate and manage customer upgrades to new versions of Prometheus Group software.
Manage custom development work and SOWs.
Qualifications & Skills
Patience and strong customer relations qualities
Desire to learn new technologies and concepts
Exceptional problem-solving skills
Ability to understand technical processes and terminology to convert into user-friendly language
Passion for working within a team setting as well as independently
Excellent verbal and written communication skills
Capability to adapt processes and operate under pressure
Bachelor's degree from an accredited college or university
Professional experience in a customer or client-facing role is a plus
Experience with ERP systems is a plus
Bilingual in Spanish is a mandate
Benefits Overview
We offer an attractive benefits program to meet the diverse needs of our teammates:
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#LIOnsite
Field Engineering Technician (CMT)
Network Technician Job 45 miles from Graham
NOVA Engineering is seeking full-time a Construction Materials Testing (CMT) Field Technician in our Raleigh, NC office.
The individual will be responsible for the following:
Field testing of soil, concrete, asphalt, aggregate, and masonry mortar/grout for compliance with ASTM, AASHTO, DOT, and/or project specifications;
Review of blueprints in preparation of field observations on construction sites;
Documentation of field activities, observations, and testing results on construction projects, and their conformance with (or deviation from) project plans and specifications;
Daily use of Metafield, and/or other field and laboratory information management systems, for recording of testing results;
Communication of field and laboratory testing results with Construction Services and Geotechnical Project Management staff, general contractors, and clients;
Calibration of field and laboratory equipment to industry codes and standards.
At NOVA, it doesn't have to be just a job, it can be the beginning of a long and successful career. We offer training (both on-the-job and classroom) to support and encourage staff in obtaining certifications in the fields of aggregate, asphalt, soil, reinforced concrete and masonry. We also have a Credential Incentive Program that rewards obtaining those certifications throughout the employee's career.
Qualifications:
2+ years of experience in construction testing/inspections of soil, concrete, masonry, and/or asphalt materials is required
ACI certification is required
ICC certifications in Soils, Reinforced Concrete, etc. preferred
Ability to routinely lift 40 to 50 lbs. (field/laboratory samples and equipment), is required
Willingness to work outdoors in varying weather conditions (Company will provide Personal Protective Equipment and inclement weather gear, as appropriate)
Ability to work and maneuver equipment (such as a loaded wheelbarrow) on uneven ground and around active construction sites
Willingness to travel out-of-town (typically overnight) for short duration assignments
Check out our Perks + Benefits:
In addition to our welcoming company culture and competitive compensation packages, our employees enjoy the below benefits:
Use of take-home Company Vehicle and gas card for daily travel to work sites and gas card
Comprehensive group medical insurance, including health, dental and vision
Opportunity for professional growth and advancement
Certification reimbursement
Paid time off
Company-observed paid holidays
Company paid life insurance for employee, spouse and children
Company paid short term disability coverage
Other supplemental benefit offerings including long-term disability, critical illness, accident and identity theft protection
401K retirement with company matching of 50% on the first 6% of employee contributions
Wellness program with incentives
Employee Assistance Program
NOVA is an Equal Opportunity Employer. All qualified candidates are encouraged to apply. NOVA does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, ancestry, marital status, veteran status or any other characteristic protected by law.
Especialista en servicio al cliente en tienda
Network Technician Job 49 miles from Graham
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers, staff, employees, vendors, contractors, and the general public.
The individual selected for this role will be expected to work at Store #2288, located at: 11904 Galaxy Rd, Wake Forest, NC, 27587. This is a full-time position with up to 40 hours per week. The starting salary is $17.50.
Here, we believe theres not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, theres a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Well give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions Youll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at ***************************** Click on Candidates to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be ableto read, write, comprehend, and communicate in Spanish
Must have a valid, unrestricted Drivers License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
RequiredPreferredJob Industries
Other
IT Deployment and Testing Technician (Onsite)
Network Technician Job 45 miles from Graham
The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization's IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR).
Key Responsibilities:
Device Deployment and Configuration:
Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings.
Perform software installations and ensure all required applications and system configurations are in place.
Set up hardware to comply with organizational standards and security policies.
Troubleshooting and Maintenance:
Conduct basic troubleshooting of hardware, software, and peripheral issues.
Collaborate with the IT support team to escalate and resolve complex issues promptly.
Ensure all deployed devices meet performance and compatibility requirements.
Epic Technical Dress Rehearsal (TDR):
Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live.
Test connectivity, application performance, and functionality of Epic workflows on deployed devices.
Document and report test results, identifying and addressing any deficiencies or issues.
Documentation and Reporting:
Maintain accurate records of deployed hardware, configurations, and testing outcomes.
Provide detailed documentation for device testing and troubleshooting procedures.
Contribute to post-deployment reports, highlighting successes and improvement opportunities.
Collaboration and Support:
Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations.
Assist with user training and provide basic guidance on using deployed devices and systems.
Participate in team meetings and provide updates on deployment and testing progress.
Qualifications:
Education and Experience:
Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.
Experience with Epic or other electronic health records (EHR) systems preferred.
Skills and Competencies:
Strong troubleshooting and problem-solving skills for hardware and software issues.
Excellent communication and customer service skills.
Ability to work independently and manage multiple tasks with attention to detail.
Physical Requirements:
Ability to lift and transport equipment up to 50 lbs.
Willingness to work in various environments, including clinical and behavioral health settings.
Ability to travel between facilities as needed.
Position Type and Expected Hours:
Full-time position.
May require occasional evening or weekend work based on project needs.
Skills:
Skill
Required/Desired
Amount
of Experience
Proficiency in deploying and configuring Windows-based systems and peripherals.
1
Years
Familiarity with healthcare IT environments and workflows is a plus.
Highly desired
1
Years
CompTIA A+, Network+, or similar IT certifications.
ARL IT - Systems Administrator - Intermediate (Data Center Junior)
Network Technician Job 27 miles from Graham
Under general supervision, the Data Center Junior is responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Specific duties include performing software installations and upgrades to operating systems and layered software packages, scheduling installations, and upgrades, and maintaining them in accordance with established IT policies and procedures. The Data Center Junior monitors and tunes the system to achieve optimum performance levels and ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. They ensure data/media recoverability by implementing a schedule of system backups and database archive operations, supporting media management through internal methods and procedures or through offsite storage and retrieval services. They develop and promote standard operating procedures and conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. They develop and maintain a comprehensive operating system hardware and software configuration database/library of all supporting documentation. Additionally, the Data Center Junior ensures enterprise infrastructure, including servers, operating systems, and hyper-converged infrastructures, are functional and supports systems lifecycle management for all equipment, including planning, implementation, maintenance, upgrades, consolidation, and decommissioning of enterprise hardware and software. They ensure that Change Management and Server Testing are performed and tracked on all systems in accordance with ITIL standards and the ARL Configuration and Change Management Plan. They install, configure, document, test, deploy, manage, and maintain Hyper Converged server clusters, ensuring the availability of all servers and services contained within the clusters. They ensure all systems and data are backed up daily following industry best practices and perform routine maintenance tasks on a regular basis to ensure enterprise resources continue to function reliably. They collect monitoring and performance data for continuous improvement programs and propose methods and technologies to streamline and automate notification messages. They maintain the Government-approved IT system Critical Asset List and operate and maintain system and application monitoring tools, ensuring integration with the ARL ServiceNow platform.
Junior Research Systems Administrator
Network Technician Job 20 miles from Graham
The primary purpose of Junior Research Systems Administrator is to support the Bioinformatics Group's research computational infrastructure as a Linux and Windows servers administrator, enterprise data storage administrator, web server administrator. It is an absolute requirement that the position performs all of its duties in an IT security-aware fashion. This includes among others regular updates of storage system, virtualization system, SLURM cluster system, IT support ticketing system, Linux and Windows operating system, system backup, protecting research data and respecting privacy.
Required Qualifications, Competencies, And Experience
Linux Server administration Windows server administration in an Active Directory domain Enterprise data storage system administration Web server administration Knowledge of virtualization system administration Knowledge of computing cluster system administration Knowledge of cloud computing and storage administration Knowledge of container system administration Knowledge of commodity Dell, IBM or HP server class hardware
Preferred Qualifications, Competencies, And Experience
Relevant experience
IT Network Administrator I
Network Technician Job 23 miles from Graham
The IT Network Administrator (Administrator) ensures the stable, secure, and efficient operation of the university's network. The Administrator manages network devices, ensures equipment complies with configuration and security standards, troubleshoots, and resolves network and endpoint issues, and assists with upgrades, monitoring, and incident response. The Administrator supports the campus wired and wireless networks as well as remote connections and networks. The Administrator reports to the Director of Network and System Administration and is an important member of the Information Technology Services ( ITS ) technical team. This is an entry level position that works with other members of the networking team and under the guidance of the director and senior technical staff. The Administrator works with others to ensure a high level of service to faculty, staff, and students, and a high level of performance and security from the university's network.
Minimum Requirements
Minimum Knowledge, Skills and Abilities Bachelor's or master's degree in computer science, Information Technology, or a related field. Ability to install and configure network switches, routers, and access points. Ability to monitor network traffic and devices. Ability to identify, troubleshoot, and resolve performance and configuration issues. Knowledge of fundamental network services such as DHCP , DNS , and NTP . Ability to implement basic cybersecurity controls and assist in incident response. Ability to identify and resolve network issues related to end user devices. Strong customer service orientation and ability to partner with other units and foster a team spirit. Strong interpersonal and communication skills and the ability to work effectively in a diverse community. A combination of education and experience may be considered in lieu of degree requirements.
Preferred Years Experience, Skills, Training, Education
Two years' experience related to the duties of the position. Experience with Extreme Networks switches, routers and access points, and Extreme Networks management systems. Experience managing Palo Alto firewalls. Experience troubleshooting and resolving DHCP , DNS , and NTP issues. Knowledge of network routing protocols. Experience with cybersecurity controls and incident response. Experience identifying and resolving network issues related to end user devices. Ability to train end user device support staff.
IT Systems Administrator
Network Technician Job 18 miles from Graham
General Definition and Conditions of Work
Performs difficult professional work installing, provisioning, upgrading, configuring, and supporting software, servers, storage, and networks, providing technical support, maintaining system security, preparing and maintaining files and reports, and related work as apparent or assigned for on-premises and in the cloud and hosted technologies and solutions. Work is performed under the limited supervision of the Director of Information Technology.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Physical Requirements
This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing and using hands to finger, handle or feel, frequently requires sitting, reaching with hands and arms and repetitive motions and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling and lifting; work requires close vision, ability to adjust focus, depth perception and color perception; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, assembly or fabrication of parts within arm's length, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Essential Functions
Administers, supports, maintains, and upgrades servers operating system software and hardware, virtualized server environment and Storage Area Network (SAN) for on-premises.
Administers, supports, maintains and upgrades the Microsoft Azure environment, including identity, governance, storage, compute, and virtual networks.
To a lesser capacity has basic knowledge of administering, supporting, and maintaining the Amazon AWS environment, including identity, governance, storage, compute, and virtual networks, as well as a general ability to work with other cloud providers as needed.
In general, can design, set up, update, and maintain the infrastructure and functionality of on-premises and cloud systems, ensuring performance, stability and business continuity.
Assures data access for on-premises and in the cloud / hosted solutions; assures interoperability between cloud / hosted and on-premises infrastructure.
Assures business continuity through developing, upgrading and maintaining disaster recovery procedures, backup solutions and schedules for on-premises and in the cloud.
Supports back office and higher-level support for the Police and Fire Department's mobile computing terminals (MCT).
Performs research, investigates and analyzes systems performance; provides information on potential enhancements to on-premises and in the cloud solutions.
Implements State mandated security directives for the Police and Fire departments.
Supports and maintains specialized computing equipment (e.g. fingerprinting) utilized by the Police and Fire Department.
Develops detailed documentation of information technology procedures and cross trains within the IT department.
Some rudimentary understanding of Crystal, SQL reports and scripting languages.
Maintains various spreadsheets of inventory, hardware and software maintenance plans; prepares and maintains related files and records.
Maintains and expands on-premises server rooms and IT closets infrastructure as needed.
Handles special projects, as assigned, that require project management skills and a higher level of technical expertise.
Ability to communicate technical information clearly and collaborate effectively with other IT professionals.
Assists the Director of Information Technology with support of the enterprise IP based computer network.
Education and Experience
Bachelor's degree with coursework in computer science, or related field and considerable experience working in systems and server administration, or equivalent combination of education and experience.
Possession of or ability to obtain Microsoft Azure Administrator Associate Certification and / or relevant on-premises technologies certifications as suggested by the IT Director.
Knowledge, Skills, and Abilities
Thorough knowledge of software, server and network installation, operation and maintenance on-premises and in the cloud; thorough knowledge of the utilization, operation, uses, capabilities and care of electronic data processing equipment; thorough knowledge of the principles of computer systems operation on-premises and in the cloud; general knowledge of programming techniques as applied to electronic data processing equipment; some knowledge of general office practices and equipment; ability to communicate ideas effectively orally and in writing; ability to analyze software and hardware, on-premises and in the cloud and recommend adjustments; knowledge of cloud computing concepts, architectures, and best practices; ability to establish and maintain effective working relationships with associates, department heads, vendors, and the general public.
Disclaimer
CARRBORO is an Equal Opportunity Employer.
The Town of Carrboro considers applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin. We are especially interested in qualified candidates who can contribute, through their skills, dedication and service, to the diversity and excellence of our organization.
IT Support Administrator
Network Technician Job 23 miles from Graham
div class="candidate_about_info style2" h4 class="fz20 mb30" style="color: #4d4f6d"Job Description/h4 pspan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Precision Resources, a division of The Trimarc Group Inc., is currently searching for an experienced IT Support Administrator for one of our clients in Greensboro, NC. This is a contract to permanent role that will require onsite work every day.br/br//spanspan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"strong Summary of Position: /strong/span/pullispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"This position will provide first and second-level support for all client technical needs./span/lilispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Provides technical expertise for all network users in the areas of training, problem resolution, hardware and software upgrades./span/lilispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Application and hardware support. Desktop, printers, end-user management software, anti-virus/malware solutions./span/lilispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Evaluates all incidents, escalations, and tracking to completion./span/lilispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Experience with using Kaseya Support tools, IT Glue, ScreenConnect, Auvik, Rapid Fire, Ninja RMM, Autotask PSA, etc./span/lilispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Provides remote and desk-side support and resolutions pertaining to PCs, laptops, Citrix desktops, and other applications./span/lilispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Maintains, reconfigures, and upgrades all end user workstations as required./span/lilispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Deploys, configures, services, and manages end user printers and PCs. Working environment provides personal printers to some users, as well as several networked printers./span/lilispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Work on PC Staging, reimaging and user provisioning./span/li/ulpspan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"strong Requirements:/strong/span/pullispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"US Citizenship or Green Card /span/lilispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Ability and desire to work onsite/span/lilispan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Successfully complete drug test and background check/span/li/ulpspan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Apply directly: a href="https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1179"https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1253/a/span/ppspan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"To view all of the opportunities with Precision Resources, please visit: a href="http://www.precisionresources.org/careers"http://www.precisionresources.org/careers/a/span/ppspan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals./span/ppspan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results./span/ppspan style="font-family: calibri, helvetica, sans-serif; font-size: 11pt;"We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs./span/p
/div
In Person Interview for Network Admin in Raleigh NC
Network Technician Job 45 miles from Graham
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation - IT Operations Specialist/Network Admin - Expert
Duration of Contract 2 Months
Interview Type In Person Only
Location : Raleigh NC 27610
Qualifications
Excellent verbal and written communication skills
Experience and thorough knowledge in; HEAT or similar tracking tool, Avaya or similar call distribution tool, Microsoft Windows, Office 2010/2013
Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts
Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers
Excellent customer service and teamwork skills
Willingness and ability to work overtime as needed
Demonstrates in-depth knowledge of applicable technologies in order to provide the highest tier of problem diagnosis and resolution of systems softw
Ability to coordinate long-term project planning for large research/development projects. Knowledge of technical specialties to makes significant ch
Ability to determine applicability in controversial or precedent setting situations
Ability to direct research and develop new technologies. Knowledge of organizational effectiveness to evaluates feasibility for organizational needs
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
Network Engineer, Operations & Support
Network Technician Job 27 miles from Graham
Meta is looking for a forward thinking Network Engineer with technical skills in ILA Critical Infrastructure operations to join the Edge and Network Services (ENS) Operations organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via processes, systems, and data in one of the largest-scale networks in the world. The right candidate will thrive in a fast-moving operations organization and enjoy digging into complex operational and reliability challenges in order to implement process and technical system solutions at a global scale.
**Required Skills:**
Network Engineer, Operations & Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners.
2. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies.
3. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future.
4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers.
5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems.
6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code.
7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures.
8. Travel: International and Domestic travel may be required up to 15%
9. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites.
10. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes.
11. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base.
12. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners.
13. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering).
14. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management.
**Minimum Qualifications:**
Minimum Qualifications:
15. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
16. Experience with OSP: Experience with construction practices, fiber performance specs, and enduring operations (fiber cuts).
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
IT Admin Windows Server Cluster
Network Technician Job 45 miles from Graham
Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start)
Please answer questions below
Job Description
You will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security.
IT or System Administrator needed for related issues System or IT software
Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software
May evaluate and install patches, and resolve software related problems
Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions
Qualifications
Intermediate knowledge of
Active Directory, Exchange and Enterprise Exchange
/ Messaging Software
Additional Information
please email word copy of resume to
ensure it has your
contact information, and phone number to reach you.
*****************
or
******************
SITEC - Network Administrator - (JNY) Fort Liberty, NC
Network Technician Job 16 miles from Graham
Responsibilities
Peraton requires Network LAN/WAN Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. Positions are located at the SOCOM Headquarters at MacDill, AFB FL, and at the TSOC and Component locations in the United States and abroad. Position is at Fort Liberty, NC.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
The Network LAN/WAN Administrator performs Tier one and two network support in accordance with the SIE OPORD. This position provides administration of network and communications systems, including, but not limited to, Local Area Network (LAN) and Wide Area Network (WAN) systems. The Administrator must have solid technical skills, with experience in a variety of network protocols, software, and hardware involved in LAN and WAN operations. This position requires strong troubleshooting, analytic and diagnostic skills, along with good communication abilities. The Network Administrator must have comprehensive knowledge of Government hardware, software, and network components. The Administrator is responsible for creating monitoring reports and managing equipment logs, as well as ensuring the functionality of links. This position coordinates network administration and performance requirements with other members of the networking team as well as identifies, analyzes, and documents long-range requirements, and administers resources related to the enterprise network. The Administrator shall prepare technical implementation plans that provide integrated solutions, including actions, milestones, timelines, and critical paths required for complete solutions. The Administrator is required to research applicable standards and requirements documents to assure network compliance. The Network LAN/WAN Administrator plans for and provide reasonable responsiveness in terms of network performance (e.g., availability, reliability, and throughput). This position prepares activity and progress reports for the Government regarding network performance initiatives. This position shall provide full lifecycle support of LAN and WAN infrastructures. The Administrator shall follow the designated network standards for the design, installation, and maintenance of LAN and WAN infrastructures.
Duties include but are not limited to:
Providing installation, tuning, testing, operating, monitoring, upgrading, patching, break/fix, defense, and management of WAN and LAN routing and switching infrastructure hardware and software including network hardware and software.
Planning, designing, engineering, configuring, installing, operating, maintaining, defending, troubleshooting, and repairing LAN/WAN capabilities, including point-to-point circuits, satellite connectivity, dedicated Internet connections, and broadband Internet connections including necessary additions and changes to associated routers, switches, and encryption devices.
Planning, designing, engineering, configuring, operating, maintaining, defending, troubleshooting, and repairing LAN PORs.
Planning, designing, engineering, configuring, operating, maintaining, defending, troubleshooting, and repairing WAN infrastructures, including necessary additions and changes to associated routers, switches, external USSOCOM and commercial provider circuits and encryption devices.
Planning, designing, engineering, configuring, operating, maintaining, troubleshooting, and repairing WAN Programs of Record (PORs).
Planning, designing, engineering, configuring, operating, maintaining, defending, troubleshooting, and repairing the Virtual Local Area Network (VLAN) architectures of USSOCOM, its Component Commands, TSOCs, and deployed forces.
Planning, designing, engineering, configuring, maintaining, defending, troubleshooting, and repairing classified and unclassified wireless LANs, including wireless access points and their interconnection to the wired infrastructure.
Provisioning, operating, managing, and monitoring LAN/WAN Virtual Private Network (VPN) services to securely connect remote elements and mission partners over the SIE and shared public IP networks, while ensuring compliance with applicable DoD, Defense Intelligence Agency (DIA), DISA, United States Cyber Command (USCYBERCOM), and USSOCOM policies, procedures, regulations, and directives.
Troubleshooting LAN/WAN voice, data, and transmission networks and evaluate the effect of architectural changes on them.
Implementing network and security access
Configuring, updating, monitoring, managing, troubleshooting, and documenting routers and switches in the USSOCOM LAN/WAN networks.
Collaborating and coordinating with external Government and commercial circuit providers to expedite the restoration of circuit outages.
Participating in and support LAN/WAN exercises
Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission
Qualifications
Required qualifications:
A DoD security clearance at the TS w/SCI level or above is required.
BS w/ 2 years experience or HS w/ 6 years experience.
DoDD 01-M IAT II AND CCNA OR CC DevNet Associate OR Aruba Certified Mobility Associate (ACMA) certifications required
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $66,000 - $106,000. This represents the typical salary range for this position based on experience and other factors. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Network Administrator (only GC or USC) (to work in w2)
Network Technician Job 45 miles from Graham
Citizenship: Must be US Citizen or GC Holder Security clearance: Public Trust HIGHLY PREFERRED (not required) BUT candidates will need to clear the background screening. Interview Process: 2 step interview process.
1
st
with client partner
2
nd
/final with the program.
Required experience: CANDIDATES MUST have a TOTAL minimum of 10 years' experience with a Bachelor's degree. (ideally up to 15 years, but 10 is minimum).
They will tally all work history as well as verify experience during background check process to ensure there is a total of 10 years' experience (years and months combined).
If someone has a master's degree and 8 years of experience, that is acceptable.
IF a candidate does NOT have a bachelor's degree, then they must have over 18 years of total work experience.
Position Description:
· We're looking for a Senior Network Administrator to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis in support of IPv6 project initiative.
· Client wants to migrate from IPv4 to IPv6.
· The project is to move all client users VLANs IPv6 only in the Field Offices (FOs) and Regional Office Buildings (ROBs).
· As the client deploys a Client VPN service, that service can encapsulate the remote client with an IPv6 address as they connect to the VPN service.
Network Engineer
Network Technician Job 45 miles from Graham
Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
·
Individuals will be hired from a broad base of candidates including those holding a
CCIE
.
·
Primarily focus on core routing and switching (R&S) technologies
, but may not always be limited to just those technologies.
Job Responsibilities:
·
Knowledge as a Network Infrastructure (NI) specialist in core IP routing and switching and advanced technologies
·
Experience into Network Designing is must
·
Working directly with customers as a “trusted advisor” (may include some travel throughout the Americas)
·
Completing assignments with a high degree of client and customer satisfaction
·
Support delivery of service program to major accounts
·
Review network requirements and produce high and low level network designs
·
Plan and execute complex Network Upgrade and Network Migration activity
·
Troubleshoot and resolve complex customer network problems across a broad range of technologies
·
Act as a technical focal point for large account network problem resolution
·
Generate reusable Intellectual Capital in the form of standard customer deliverables
Technical Knowledge:
·
Layer 2 Intermediate-level knowledge
-
Spanning-tree (types, foundational knowledge)
-
Ether-channels
-
Switching (mls, cef, etc.)
-
port-security
-
other layer 2 R&S features
·
Layer 3 Intermediate-level knowledge
-
Routing protocols - At least OSPF, EIGRP, and BGP
-
Port-channels
·
R&S Network Services Intermediate-level knowledge
-
HSRP, GLBP, VRRP
-
NTP
-
DHCP
-
DNS
-
NAT
-
Syslog
-
SNMP
-
And possibly others
Desired Skills:
·
DMVPN
·
Multicast
·
Quality of service
·
Nexus Data Center Switches & Data Center technologies (vPC, VDC, OTV, Fabricpath)
·
Programming
·
Security
·
Collaboration (voice, video)
Qualifications
CCIE
Additional Information
To know more about this opportunity, please contact:
Karan Gaur
************
***************************
Lead Network Engineer (RapidScale)
Network Technician Job 45 miles from Graham
Company Cox Communications, Inc. Job Family Group Engineering / Product Development Job Profile Lead Network Engineer Management Level Manager - Non People Leader Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation
Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.
We, the Rapidscale Managed Network Operations (MNO) team, are seeking a Lead Network Engineer to serve as the highest escalation point for complex network challenges while also supervising a team that provides proactive health monitoring of customer managed networks and services. This role blends deep technical expertise with proven leadership skillset, requiring a critical thinker who can navigate and understand complex network architectures, quickly identify intricate network communication issues, with ability to troubleshoot network security and firewall failures to protect critical customer systems.
Beyond technical problem-solving, this individual will take ownership of a third-party offshore alert monitoring team, ensuring seamless 24/7 oversight of network health and performance. They will be responsible for providing clear direction during high-impact network events, coordinating response efforts across teams, incident commanding, and driving issues to resolution with efficiency and urgency. Prior team management experience is essential, as this role requires balancing hands-on technical engagement with guiding and developing both internal engineers and external monitoring resources.
The ideal candidate is an experienced network technology expert with proven leadership skills, equally comfortable tackling the toughest technical escalations, managing critical incidents, and leading teams toward operational excellence. This is an opportunity for a highly skilled engineer to leverage their leadership experience in a dynamic, high-impact environment.
PRIMARY RESPONSIBILITIES:
Essential functions of the role include resolving complex networks issues, supervising and mentoring a team of people that monitor network incidents, driving results by tracking KPI metric performance, communication, hiring and selection of quality candidates, collaboration, administration, and self-development.
* Supervise and mentor a third-party offshore alert monitoring team, ensuring seamless 24/7 network health and performance oversight.
* Act as the primary subject matter expert (SME) and lead advisor for the Managed Network Support organization, ensuring alignment with business goals and best practices.
* Provide Tier-3 support for the MNO Support teams, assisting in complex troubleshooting, issue resolution, and escalated customer situations.
* Lead incident resolution efforts for high-priority outages, guiding teams through troubleshooting and restoration procedures.
* Collaborate with Datacenter, Implementation, Product, and Technology teams on network-related projects.
* Serve as a technical leader for networking issues, supporting Tier-1 and Tier-2 MNO Support teams and Sales Engineering.
* Oversee and enhance network alert monitoring processes, reviewing performance data, coaching support agents, and driving consistent resolution of trouble cases.
* Lead team meetings and knowledge-sharing sessions, cascading key information, best practices, and performance expectations.
* Develop and improve operations processes and best practices to enhance efficiency, service quality, and response times.
* Collaborate with Cox NOC, Service Assurance, network equipment vendors, and ISP/MSP providers to ensure optimal support and resolution pathways.
* Act as a bridge between RapidScale Network Support, internal sales, customer case teams, and customers, ensuring smooth communication and issue resolution.
* Maintain awareness of evolving business, technical, operational, and infrastructure challenges, acting as a consultant for creative solutions.
* Some on-call responsibilities and occasional off-hours work required.
Minimum Qualifications:
* Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
* Strong leadership skills with the ability to effectively lead contractor resources and technology teams, and manage various vendor relationships
* Strong analytical and problem-solving abilities.
* Excellent problem solving, process management, and collaborative skills
* In-depth understanding of the OSI or TCP/IP.
* Deep level knowledge and experience with protocols/technologies such as TCP/UDP, Routing and Switching, SSL/IPsec, VPN, VLAN, STP, SSL, BGP, QoS, MPLS, DHCP, Networks Security, and Next Generation Firewalls (NGFW)
* Extensive experience with LAN, WAN, SD-WAN, and Wi-Fi technologies
* Experience with network performance monitoring and management tools
* Ability to mentor, advise, and help build up less experienced team members
* Excellent communication skills, with the ability to articulate technical details to a range of audiences, including those without a technical background.
* Understanding of server virtualization
* Experience in Monitoring, analyzing and evaluating network performance to ensure system availability and reliability and traffic flow optimization
* Proven leadership skills with experience managing teams, vendors, and complex projects
* Industry certifications like Cisco Certified Network Professional (CCNP), Juniper Certified Internet Professional (JNCIP), VeloCloud VCP, or Fortinet NSE4
Preferred:
* Proven SD-WAN experience with either one of the following vendors, VeloCloud, Fortinet, or Meraki
* Excellent problem solving, process management, and collaborative skills
* Possess strong sense of customer empathy and care deeply about top customer problems
* Strong ability to monitor and troubleshoot network performance and integrity. Resolve escalated issues by troubleshooting both cloud and local infrastructure.
* Experience with VMware virtualization environments
* Proven experience with Fortinet Next Generation Firewalls (NGFW). Physical and virtualized
* Hands-on experience with the following network monitoring and orchestration tools: VeloCloud Orchestrator, FortiManager, FAZ, PRTG, and LogicMonitor
* Industry certifications like Cisco Certified Internetwork Expert (CCIE), Juniper Certified Networks Certified Internet Expert (JNCIE), or Fortinet NSE7
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Network/Linux Support Engineer
Network Technician Job 37 miles from Graham
Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours.
Client: VERIZON
Location: HYBRID (2 days onsite each week at either location) Cary, NC / Irving, TX / Atlanta, GA / Temple Terrace, FL
Contract: Long term open ended
*We can sponsor for a DOD Top Secret Clearance
SHIFT DETAILS
first three months is M-F regular training hours
Shift schema-
6 weeks on and 12 weeks off (11pm - 7am then 12 weeks 7am -4pm)
Either Tuesday - Saturday/or Sunday -Thursday
MUST HAVES:
Linux Admin- Supporting, monitoring and troubleshooting Linux Systems
Application and Networking Issues
Ideally will have a blended Infra Support Background- Systems and Networking
Networking - LAN/WAN
Experience monitoring a network (Splunk, SNMP, etc) - ask candidates about this toward incident response
Nice to Have
AWS Background- taking over support for a solution that is moving over to AWS.
Looking at purchasing AWS support for the tool
For monitoring and support
System Support Engineer Scope - Incident Response:
Supports all of the tools, systems and applications for all systems with the customers
Looking for someone who is a jack of all trades in infrastructure
This is an incident response role - we are looking for System Engineers who can respond to specific events which pop up through several monitoring tools in use. Linux is the biggest focus for them.
This team will provide incident response for the systems they support
Example could be a disc alert - needing to do Unix commands to see what files to delete
This team isn't diagnosing server outages
Has an open source solution being used for monitoring work - moving away from this
SCOM and SMARTS (Dell product)
Assure 1 is used in the Federal space as well
If a candidate understand SNMP they would pick up
If a person knows how to work with VI they will be a fit
SDWAN experience is a big plus but not required
Responsibilities
A systems support engineer will be responsible for a wide range of activities surrounding the on-going maintenance and expert level support of Verizon Managed Services applications, tools and platforms, including but not limited to Change, Incident, Problem and Risk Management. These activities will include resolving escalations from network operations centers, project teams, IT and management team. Expected to own and drive resolution of highly complex system and application issues, complex change management, working with Product Marketing, Account teams and internal organizations (IT, Engineering, Infrastructure, etc.) on product wide issues as well as product readiness projects. A systems support engineer will directly interact with network operations and at times the customer on high visibility and complex technical issues. Special focus on and advanced technical skills with operating systems, network management applications and protocols is required.
Additional responsibilities:
Mentor network operations engineers.
Support new technology and product integration.
Assist with remediation efforts of security vulnerabilities per procedure.
Review and provide technical analysis on IAR's.
Perform alarm studies.
Create and maintain knowledge articles.
Analyze platform issues and manage escalations to various IT organizations.
Must have:
Broad knowledge of all products within Managed Services.
Intermediate knowledge of network management platforms, applications and protocols, to include at least one or more of the following:
Linux
Windows
WAN/LAN/SD-WAN
Five or more years of hands on experience with OS, applications support or networking; common network security practices, standards and troubleshooting.
The position will work directly with internal operations teams and occasionally customers, and therefore must have strong customer service skills and the capability to interface successfully with both the customer's technical and non-technical contacts, Verizon Account teams and various other groups involved in the delivery of service to the end customer.
Flexibility with work hours, as this position will required to work an off-shift and on-call
Excellent communications skills and be able to deliver results under pressure.
Network Support Engineer (Wireless)
Network Technician Job 45 miles from Graham
Working knowledge of Networking industry, products and protocols with minimum 3 - 5 years experience designing, deploying, configuring, supporting, trouble shooting, debugging and administering some of the following Wireless LAN products, devices, and technologies for small, medium, large and/or enterprise businesses such as the following:
Wireless Access Points
Wireless Client Association
Wireless Controllers
CSMA/CA, RTS, CTS protocols
RF transmission
Antennas
IEEE 802.11 standards (a,b,g), 802.1x Wi-Fi
802.1Q Trunking
Ether channel
Strong understanding of LAN Switching technologies (VLAN's)
WLAN Security in the areas of authentication, encryption, IDS/IPS using Radius, AAA authentication, EAP, LEAP, PEAP, PSK
AES-CCMP encryption (AES- Counter w. CBC MAC Protocol)
Wireless Sniffers
WEP encryption (Wired Equivalent Privacy
WPA (Wi-Fi Protocol Access), WPA2
Cisco LWAPP and IOS based solutions
WLSM, WiSM, WCS
If you are interested in this job listed here, please e-mail your detailed resume to ************************ or reach me at ************ for immediate consideration for qualified candidates.
Network engineer
Network Technician Job 23 miles from Graham
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Must Have Knowledge
Experience on implementation, troubleshooting and managing
"Cisco WLC , AP and Cisco Prime Infrastructure“.
Troubleshooting knowledge on "Wireless LAN Controller and AP.
Good knowledge on WLC ( Cisco 5500 series WLC)
AP (3800,3700,3600)
In-depth troubleshooting and problem analysis skills
Self-motivated to take ownership of projects without much supervision
Required Job Experience:
§ Assist customers in troubleshooting hardware/software related issues on various Wireless LAN Controller and AP
§ Should have implementation experience in Wireless LAN Controller and AP.
§ Joining APs to WLC
§ LWAPP and CAPWAP
§ Troubleshooting required area of routing and switching for Wireless deployment and troubleshooting
§ Good hands on experience on routing protocols and switching protocols
§ Proactively and continuously improving all aspects of the teams operation remit.
§ Responsible for Acting as a point of escalation for network issues (Event handling and incident resolution)
§ End to end ownership of customer service requests. Collaborates with all relevant stakeholders internal and external, and acts as focal point until the problem is resolved.
Plan and Design WLAN Technologies Hide Details
Knowledge on 802.11 standards and protocols
Plan & design wireless solutions requirements
• Translate customer requirements into services and design recommendations
• Identify ambiguity and/or information gaps
• Evaluate interoperability of proposed technologies against deployed IP network infrastructure & technologies
• Select an appropriate deployment model
• Regulatory domains and country codes
RF planning, designing and validation
• RF Design / Site survey
• Architect indoor and outdoor RF deployments
o Coverage
o Throughput
o Voice
o Location
o High Density / Very High Density
• Construct an RF operational model that includes:
o Radio resource management (Auto-RF, manual, hybrid, Flexible Radio Assignment, TPC and DCA)
o Channel use (radar, non-WiFi interference, Dynamic Bandwidth Selection)
o Power level, overlap
o RF profiles
• Validate implemented RF deployment
Configure and Troubleshoot the Network Infrastructure
Configure and troubleshoot wired infrastructure to support WLANs
• VLANs
• VTP
• STP
• Etherchannel
Plan network infrastructure capacity
Configure and troubleshoot network connectivity for:
• WLAN clients
• WLCs (appliance, virtual, and Mobility Express)
• Lightweight APs
• Autonomous APs
Configure and troubleshoot PoE for APs
Configure and troubleshoot multicast on the switching infrastructure
Configure and troubleshoot wired security for APs
• MAB
• dot1X for APs
Configure and troubleshoot the following to support wireless services
• DNS
• DHCPv4 / DHCPv6
• NTP, SNTP
• SYSLOG
• SNMP
• CDP, LLDP
• mDNS (including SDG)
Configure and Troubleshoot an Autonomous Deployment Model Hide Details
Configure and troubleshoot different modes and roles
• WGB
• Point to point & Point to multi-point bridge
Configure and troubleshoot SSID/MBSSID
Configure and troubleshoot security
• L2 security policies
• Association filters
• Local radius
• dot1X profiles
Configure and troubleshoot radio settings
Configure and Troubleshoot AireOS appliance, virtual, and Mobility Express controllers Hide Details
Configure and troubleshoot secure management access and control plane
• AAA
• CPU ACLs
• Management via wireless interface
• Management via dynamic interface
Configure and troubleshoot interfaces
Configure and troubleshoot lightweight APs
• dot1x
• AP modes
• AP authentication / AP authorization
• Logging
• Local AP CLI configuration
• WLC based AP configuration
Configure and troubleshoot high availability and redundancy
• SSO
• N+1, N+N
Configure and troubleshoot wireless segmentation
• RF profiles
• AP groups
• FlexConnect
Configure and troubleshoot wireless security policies
• WLANs
• L2/L3 security
• Rogue policies
• Local EAP
• Local profiling
• ACLs
• Certificates
Configure and troubleshoot FlexConnect and Office Extend
Configure and troubleshoot Mesh
Implement RF management
Configure and troubleshoot mobility
• L2/L3 roaming
• Multicast optimization
• Mobility group scaling
• Inter-release controller mobility
• Mobility anchoring
Configure and troubleshoot client roaming optimization
• CCKM
• Optimized Roaming
• Band Select
• Load Balancing
• 802.11r/k/v
Additional Information
All your information will be kept confidential according to EEO guidelines.
Network Engineer, Operations & Support
Network Technician Job 27 miles from Graham
Meta is looking for a forward thinking Network Engineer with technical skills in ILA Critical Infrastructure operations to join the Edge and Network Services (ENS) Operations organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via processes, systems, and data in one of the largest-scale networks in the world.
The right candidate will thrive in a fast-moving operations organization and enjoy digging into complex operational and reliability challenges in order to implement process and technical system solutions at a global scale.
Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
Experience with OSP: Experience with construction practices, fiber performance specs, and enduring operations (fiber cuts).