Network Technician Jobs in Boston, MA

Job Title: FSO Technician Lab Experience is mandatory Without Lab Experience resume will be rejected. Implements, monitors, and provides technical support of customer laboratory environments, typically integrated with instrumentation. Will work with vendors, scientists, other LCS staff and networking teams to ensure functionality of laboratory IT facilities, install relocated equipment and onboard new lab instruments Acts as the technical support contact for field service engineers and external vendors, including but not limited to scheduling, remote access, data migration, troubleshooting, IT policies and best practices and other information technology issues. Implements Windows-based security, including Active Directory groups and objects, anti-virus and malware control programs, and network ports and protocols. Administers and assures network connectivity of client and server-side Windows environment. Analyzes, identifies, and implements Windows security or other required upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner. Documents procedures, policies, troubleshooting and best practices as needed. Create Knowledge Base articles as necessary, Maintains an inventory of lab PCs, computer peripherals, software, and any other information pertinent to the environment Appropriately escalates IT issues with internal/external teams that are not resolved via regularly identified support channels. Participates in and serves as technical lead for projects in support of laboratory computing for LCS managed sites, collaborating with IT Staff and clients at various locations as needed. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate. Ensures adherence to corporate policies through periodic reporting with compliance programs Identify, research and prototype new technologies to streamline, facilitate & integrate laboratory operations in a reliable and secure manner, and to maximize the productivity of scientists. Develop an understanding of the organization and various business units LCS supports. Form strong relationships with scientists from different business areas, IT peers, and external partners working with client in support of the laboratory computing environment. Collaborate with scientists, vendors, and IT colleagues on new systems implementation, integration, and administration. Coordinate refreshes of benchtop systems ready for hardware or OS refresh Participate in the installation, documentation, and testing of upgraded instruments. Deploy or update data management tools for backup and archive. Work with LCS Systems Management team to understand the benchtop imaging process, core benchtop suite of applications and systems management tools to be utilized on all systems. (i.e.. Altiris Client Management Suite, Active Directory, Acronis). Verify all standard security tools and configurations are applied consistently. Act as an escalation point to troubleshoot and assist in technical support of both instrument software installed on benchtops and connectivity between benchtop and instrument. This includes issue resolution for incidents escalated past tier two support and monitoring all incidents and requests at assigned sites in the service desk tracking tool. Skills/Knowledge Required: 5-7 years' experience with strong Win10 operating systems knowledge Ability to independently perform logical troubleshooting to determine root cause and resolve issues Must have strong customer service skills and a true desire to assist users and solve problems Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networks Network cabling /patching best practices Subnetting and basic network security Familiarity with ServiceNow ticketing system and reporting metrics Experience developing and deploying attended/unattended imaging/OS installation and virtual backups Altiris software deployment & management tools or similar type tools such as SCCM Remote desktop / remote support software experience for technical troubleshooting Data storage, migration, and archiving best practices Active Directory experience including user, computer, and group management Basic Linux competency Functional Knowledge: Bachelors of Science in Computer Science, Life Science or equivalent industry experience 5+ years of relevant technical experience including (but not limited to); Windows OS, networking, remote computing and backup systems AWS S3 storage and Virtual Workspace experience, a plus Experience with scientific instrumentation

Duration: 6+ Months BigRio is a remote-based, technology consulting firm with headquarters in Boston, MA. We deliver software solutions ranging from custom development and software implementation to data analytics and machine learning/AI integrations. As a one-stop shop, we attract clients from a variety of industries due to our proven ability to deliver cutting-edge, cost-effective software solutions. About the Initiative: A leading institution is launching a Virtual Desktop Infrastructure (VDI) Optimization Initiative to enhance efficiency, reduce costs, and improve the user experience for students, faculty, and staff. This initiative requires a VDI Optimization Consultant to assess the current environment, identify optimization opportunities, and develop a strategic roadmap that aligns with industry best practices. Key Responsibilities: Conduct a comprehensive assessment of the existing VDI infrastructure, including usage, configurations, and performance metrics. Perform a gap analysis to identify inefficiencies, security vulnerabilities, and deviations from industry best practices. Develop a strategic roadmap with phased implementation plans to optimize performance, scalability, and cost efficiency. Provide recommendations on best practices for VDI security, performance tuning, resource allocation, and operational improvements. Collaborate with IT teams, faculty, and stakeholders to understand requirements, gather feedback, and ensure alignment with institutional goals. Prepare and deliver stakeholder presentations summarizing key findings, recommendations, and roadmap details. Offer guidance on vendor selection, licensing strategies, and infrastructure investments to support long-term VDI success. Qualifications & Experience: Proven experience (5+ years) in VDI assessment, optimization, and implementation, preferably in higher education or large-scale enterprise environments. Deep expertise in virtualization technologies such as VMware Horizon, Citrix Virtual Apps & Desktops, Microsoft Azure Virtual Desktop (AVD), or similar platforms. Expertise in Evolve IP and Dizzion for VDI Proficiency in Citrix is essential for this role. Strong understanding of VDI performance tuning, network optimization, storage solutions, and security best practices. Experience conducting gap analyses, risk assessments, and developing strategic IT roadmaps. Familiarity with cost optimization strategies for VDI licensing, hardware, and cloud-based virtual desktops. Excellent communication and presentation skills to convey findings and recommendations to technical and non-technical stakeholders. Ability to collaborate with cross-functional teams, including IT, security, and academic leadership. Relevant certifications (e.g., VMware VCP-DTM, Citrix CCP-V, Microsoft Azure certifications) are a plus. Equal Opportunity Statement: BigRio is an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, national origin, sex, sexual orientation, gender identity, age, pregnancy, status as a qualified individual with disability, protected veteran status, or other protected characteristic as outlined by federal, state, or local laws. BigRio makes hiring decisions based solely on qualifications, merit, and business needs at the time. All qualified applicants will receive equal consideration for employment.

Job Title: - Personal Computer Technician Duration: - 12 + Months contract (Possible Extension) Pay Rate:- $22.00 hourly on W2 (All Inclusive) Job Description:- Responsibilities: • Design, create, manage and maintain developer test plan, test automation and test coverage • Report on daily testing status and results • Prioritize and efficiently manage a number of concurrent projects and testing tasks • Execute manual and automated testing & inventory management Requirements: • Solid understanding of SW QA process, methodology • Solid understanding of PC Platform Architecture • Hands-on experience with assembling PCs from components, set-up, configuration (both, hardware & software) • Must be familiar with PC gaming & its ecosystem. • Strong troubleshooting skills. • Understand Binary Search. • Strong communication skills • Manual application, automation tests to verify quality in hardware & drivers • OS and performance knowledge and experience • Basic Scripting & programming skills a plus. EDUCATION: • Minimum: HS diploma • Preferred: Bachelors in Computer Science, Computer Engineering or equivalent degree. ______________________________________________________________________________________________________ Employee Benefits: At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical Insurance Dental and Vision Insurance 401k Contributions Critical Illness Insurance Voluntary Permanent Life Insurance Accident Insurance Other Employee Perks About LanceSoft LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch. EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a Palo Alto Networks GSI Systems Engineer for the Americas, you will be responsible for helping to drive go-to-market (GTM) development and outcomes with Palo Alto Networks' most strategic and impactful GSI partners (e.g. Wipro, Accenture, IBM). Your Impact As a member of our Global Palo Alto Networks GSI team, our SE will develop a localized technical partner plan that sets the table for how we will interlock our global and regional partner plan priorities and partner enablement objectives You will align with the Palo Alto Network regional Alliance Business Managers, SE's and Account Sales teams to drive partner awareness and enablement around joint solution offerings, sales plays and GTM campaigns where technical evangelism is required The SE will be part of the wider Palo Alto Networks SE community, providing support and access to deep technical training and enablement programs This role will encompass a wide range of activities including, establishing technical relationships, building partner awareness, preference and competency for Palo Alto Networks across technical partner personas In this role, you will help drive Palo Alto Networks Next Generation security platform & technology solutions adoption, deliver ad-hoc training, replicate best practices and demonstrate Palo Alto Networks products to partner technical personas and augment technical account team leads as and when it will help us establish a beach-head win for the Alliance In this role, you will deliver and promote enablement pathways to the partner that will ultimately enable them to establish Palo Alto Networks product, sales and implementation competencies You will also be expected to coordinate within the regional Channel SE organization, our Partner Program and Enablement Teams to resource specific regional partner meetings or activities, where local resources are required The ideal candidate will have prior experience of working across security domains, including network infrastructure, end point and cloud, within a large, strategic partner community Qualifications Your Experience BS CS or equivalent or equivalent military experience and 8+ years of experience as an SE, Channel SE or solutions architecture Experience selling, demonstrating, installing and troubleshooting network infrastructure security products Self-motivated, able to work alone and maintain focus but also work as part of a team Strong communication (written and verbal) and presentation skills, both internally and externally Strong problem-solving skills, ability to analyze complex problems and use a systematic approach to gain quick resolution, often under time demands Ability to understand business outcomes and lead technical discussions Superb organizational skills "Whatever it takes" attitude and motivation Experience of service based offering development, potentially as part of a Global Systems Integrator (SI/GSI), Managed Security Service partner (MSSP) or Consulting firm Experience working with Channel partners and understanding of a channel centric go to market approach Experience from companies in the enterprise networking security industry Additional Information The Team Our Palo Alto Networks Systems Integrator GTM Partner team is a group of hand-selected individuals that are focused on driving our technical relationship across GSIs. This focused and experienced team works directly with the GSIs, as well as internally and externally key stakeholders and constituents to operationalize and achieve our desired business plan outcomes. This role will be critical to ensuring we execute on time and on plan. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000/yr to $273,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Our client is a fast-growing, VC-backed startup from MIT, dedicated to redefining the future of air conditioning with cutting-edge, sustainable solutions. They are tackling one of the planet's most pressing challenges: making cooling more efficient, affordable, and environmentally friendly. As a Department of Energy grant recipient and a proud finalist in the prestigious Global Cooling Prize, our team is at the forefront of groundbreaking innovation. Their high-efficiency air conditioning systems are designed to transform how the world stays cool while reducing environmental impact. What You'll Do As a Thermal Systems Engineer, you will play a key role in the design, development, and optimization of novel refrigerant and heat pump systems. You will contribute to the full lifecycle of thermal system development, from conceptual design to prototype testing and system optimization. This role demands a deep understanding of heat transfer, fluid dynamics, HVAC systems, and refrigerant loops, alongside the ability to lead a small team in a fast-paced, startup environment. Key Responsibilities: Refrigerant System Design: Lead the design and development of refrigerant systems for novel heat pump technologies, including tube sizing, routing, insulation, and component selection. Heat Exchanger Design: Design and optimize heat exchangers, specifically evaporators and condensers, with a focus on refrigerant circuiting and thermal optimization for both refrigerant and air circuits. Thermal Modeling: Develop and implement first-principles-based thermal models for heat and mass transfer in desiccant-enabled systems. Leverage tools like MATLAB, Python, and spreadsheets for first-order models and detailed design analysis. Prototype Testing: Define and execute prototype builds and testing to validate thermal designs, ensuring that performance and efficiency targets are met. System Architecture and Trade-offs: Analyze and communicate system architecture trade-offs, particularly with respect to thermal considerations, to ensure optimal performance and efficiency. Collaboration & Communication: Present formal technical reviews internally and externally with customers. Track technical status, risks, and provide inputs to program planning. Cross-functional Collaboration: Support the engineering team's development efforts by providing key thermal inputs for integration with other systems. Team Leadership: Mentor junior engineers and lead a small team to effectively collaborate and execute on complex thermal system designs. What You'll Bring We recognize that there are many paths to success. While we list desired skills and qualifications below, we encourage you to apply if you meet most of them or have transferable experiences. Required Skills and Experience: 4-6 years of experience in thermal system design, with a strong background in HVAC systems, air conditioners, refrigerant loops, or similar fields. Deep knowledge of heat transfer principles, fluid dynamics, and HVAC systems. Practical experience in the design and optimization of thermal systems, including refrigerant loops, heat exchangers, and thermal management solutions. Strong proficiency in thermal modeling, including experience with hand calculations, spreadsheets, and software such as MATLAB or Python for system modeling and analysis. Skills: Strong problem-solving skills and the ability to work autonomously in a fast-paced, results-driven environment. Excellent communication skills to present technical data and collaborate with internal and external teams. Proficiency in prototyping and testing to verify design assumptions and ensure performance standards are met. Ability to lead a team, provide mentorship, and foster a collaborative engineering culture.

Job Title: Systems Engineer Duration: 36 months contract on W2 (possible extension) Candidates should have an active Secret Clearance Required Minimum Bachelors of Computer Science or relevant technical field of study Experience providing support for RHEL & Ubuntu workstation and server Experience utilizing Ansible Automation Platform to support Linux systems Experience utilizing Satellite and Landscape to support Linux systems Experience with bash/shell, Python or Perl scripting Understanding of Linux troubleshooting to include the boot process, Kickstart building, systemd, monitoring of system resources, kernel tuning, system performance troubleshooting, system calls and tracing Experience configuring storage for Linux systems (LVM, file systems, RAID, storage encryption, SAN, NAS and NFS) Package development and deployment (rpm, yum, dnf, apt) Strong overall network skills (package captures, NIC latency tuning, route tables and tracing, subnetting, firewall/iptable, TCP/UDP/IP protocols) Ability to work independently toward delivery of goals as well as collaborate in team efforts Excellent customer service skills Excellent presentation, verbal and written communication skills Demonstrate the ability to learn new technologies and disciplines quickly Preferred Experience supporting DevSecOps environments (with Github, Jfrog, Jenkins, GitLab, Fortify, Docker, Kubernetes, or SonarQube) Experience supporting software deployment on Linux Experience supporting AWS cloud infrastructure. Clearance: Candidates should have an active clearance (secret/top secret, etc.) in order to be considered for this position due to the nature of the work being done. Do not submit candidates if they do not meet this requirement. Work schedule: This position is VIRTUAL. The candidate can work remotely but they MUST live within 100 miles of Lexington so that they can come into the Lab if necessary for the needs of the program. The onsite work will not be regular.

Speedgoat develops and sells complete software and hardware development platforms for real-time simulation and testing. Responsibilities As Systems Integration Technician, you take the overall responsibility for the assembling, integration, and testing of our rack systems according to schematics and test plans. Responsibilities include sourcing of third-party components, integration and test of rack systems, workplace safety, stock and inventory management, local and onsite factory acceptance testing and training, and logistics. In this position, you closely collaborate with the assembling, testing, project management and system engineering teams in Switzerland. Their teams provide the engineering of the complete system including implementation specifications based on EPLAN schematics and rack layouts assuring that technical and regulatory requirements are met regarding product safety and electromagnetic compatibility in a mixed signal environment You are responsible for wiring and testing our standard rack cabinets. This includes assembly of the 24, 38, and 42U rack cabinets, as well as mounting and wiring of the electrical and mechanical components. You test and document the cabinet according to EN 61439 and support the project managers with testing and commissioning of the HIL simulator. You are responsible for factory acceptance testing and onsite commissioning of the complete setup, and conduct training related to usage of the rack systems. Besides the rack cabinet projects, you may also help in the Production department for assembling and testing of our off-the-shelf products for real-time simulation and testing. You enjoy elaborating complex systems in collaboration with partner companies and internal technical experts and bringing in your experience in rack cabinet design. Key Tasks Resource management including project assignment and workplace safety Assembling of standard 24, 38, and 42U cabinets including side walls, door,19' frame, etc. Simple mechanical working of components Mounting of all electrical and mechanical components Pre-assembling of cables and complete wiring of cabinet according to schematic Create assembly and test plans for integration and testing Testing of cabinet according to EN 61439 Writing of test reports Support electrical tests of all signals in the HIL system according to test plan Preparation of cabinets for shipping Assembling and testing of off-the-shelf products in the Production department Source local components by requesting quotations and place purchase orders at suppliers Negotiate conditions with suppliers and monitor order status Monitor supply quality and handle non-conformities Manage local stock and perform regular inventory Review and approval of project deliverables (quality, documentation, test results, etc.) Maintain and develop strong relationships with customers, suppliers, and partners Training and development of team members on relevant topics Perform factory acceptance tests and on-site commissioning of the complete setup in close collaboration with the customer Continuous assessment and improvement of processes Close collaboration with the other HIL Systems teams to understand project-specific requirements and constraints Qualifications Bachelor's or Master's degree in electrical or mechanical engineering or Associate's degree with equivalent work experience Ability to learn and apply technology quick Problem-solving skills and customer-centric mindset are required Proactive, flexible, and responsible person Experience with MATLAB and Simulink; experience in C/C++ and VHDL programming is a plus Strong team player and proactive, flexible, and responsible person Experience in leadership is a plus High level of social competence and assertiveness Previous experience in customer-facing positions is a plus Willingness to travel up to 20%

3+ Year Contract that comes with full benefits. requires obtaining a Department of Defense Secret Clearance. US Citizenship required W2 only and must be able to work on site 4 days a week The selected candidate will work on a team performing systems engineering activities for a large program. Responsibilities include developing, flowing down and tracking requirements, architecting systems, developing an MBSE model of the systems and their interfaces, planning and leading verification and validation activities, and identifying risks and defining risk mitigation strategies. The successful candidate should have: • A Bachelors Degree in Physics, Mechanical, Electrical, Aero/Astro, Software Engineering, or related fields and at least 5 years of relevant experience with systems engineering for space or airborne systems. A MS degree or PhD can be substituted for years of experience. • The ability to support a full range of systems engineering activities for multiple programs • The ability to use a systems perspective to identify needed technology development efforts • Excellent written and verbal communication skills, including the ability to produce and present professional written reports and presentations • Experience with SysML Model-Based Systems Engineering (MBSE) tools is required. Preferred: • Experience with MagicDraw. • Experience with integration of hardware and software is helpful

This Role: As a Staff Infrastructure Engineer at LogixHealth, you will work with a globally distributed team of engineers to design and build cutting edge solutions that directly improve the healthcare industry. You'll contribute to our fast-paced, collaborative environment and bring your expertise to continue delivering innovative technology solutions, while mentoring others. Key Responsibilities: Lead and contribute to the creation of a cloud platform for delivering complex and challenging projects across software and data Design and build cloud-native infrastructure using industry leading practices and tools Establish CI/CD processes, test frameworks, infrastructure-as-code tools, and monitoring/alerting (Git, Terraform, Azure DevOps / GitHub Actions / Jenkins, Azure Monitor / Datadog) Ensure compute, network, storage, and security best principles for a highly available, reliable, secure and cost-efficient solution Qualifications: To perform this job successfully, an individual must be able to perform each Key Responsibility satisfactorily. The following requirements are representative of the knowledge, skills, and/or ability required to perform this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties. Required: BS (or higher, MS / PhD) degree in Computer Science / related field, or equivalent technical experience. 8+ years infrastructure engineering experience 3+ years in a senior, staff or principal engineer role Experience designing and building cloud-native solutions (Azure, AWS, Google Cloud Platform) Experience with Infrastructure as Code tools (Terraform, Pulumi, cloud-specific IaC tools) Experience with configuration management tools (Ansible, Chef, Salt Stack) Experience with containerization and orchestration technologies (Docker, Kubernetes) Experience leading projects within a team and across teams Preferred: Azure experience preferred Azure Databricks implementation experience preferred Experience with one or more CNCF projects preferred Experience designing and implementing infrastructure security and governance platform adhering to compliance standards (HIPAA, SOC 2) preferred Possess a passion for mentoring and guiding others Strong programming skills in Python, TypeScript, Golang, C#, or other languages (Bash, PowerShell) Strong written and verbal communication skills Expert knowledge in architecting, designing and implementing infrastructure solutions to serve the needs of our data processes and software products Ability to keep security, maintainability, and scalability in mind with the solutions built Possess excellent interpersonal communication skills and an aptitude for continued learning Benefits at LogixHealth: We offer a comprehensive benefits package including health, dental and vision, 401(k), PTO, paid holidays, life and disability insurance, on-site fitness center and company-wide social events. About LogixHealth: At LogixHealth we provide expert coding and billing services that allow physicians to focus on providing great clinical care. LogixHealth was founded in the 1990s by physicians to service their own practices and has grown to become the nation's leading provider of unsurpassed software-enabled revenue cycle management services, offering a complete range of solutions, including coding and claims management and the latest business intelligence reporting dashboards for clients in 40 states. Since our first day, we have had a clear vision of a better healthcare system and have continually evolved to get there. In addition to providing expert revenue cycle services, we utilize proprietary software to provide valuable financial, clinical, and other data insights that directly improve the quality and efficiency of patient care. At LogixHealth, we're committed to Making intelligence matter through our pillars of Physician-Inspired Knowledge, Unrivaled Technology and Impeccable Service. To learn more about us, visit our website *****************************

Integrated Computer Solutions, Inc. (ICS) is a leader in UX design, software development, and embedded and cybersecurity solutions. Since 1987, we've been partnering with businesses to build impactful products across industries like medical devices, automotive infotainment, and IoT platforms. As a mid-sized company, ICS prides itself on its collaborative, hands-on environment, where every team member makes a direct impact. We're seeking a Dev/Ops IT Specialist to drive our technology operations and dev/ops infrastructure in our Waltham office. (This is not a hybrid role.) This role is ideal for a hands-on professional who thrives in a smaller team setting, enjoys problem-solving, and has experience supporting both IT and customer projects. Position Overview As the Dev/Ops IT Specialist, you will coordinate with ICS's IT systems and infrastructure while contributing to DevOps practices that support our customer engineering teams. This role combines hands-on technical work with leadership responsibilities, making it perfect for someone who thrives in environments where flexibility and adaptability are critical. You'll be vital in optimizing IT operations and integrating DevOps principles to enhance software delivery and customer projects. This role is a Waltham, MA-based, and US citizenship is required. Key Responsibilities Operational IT Systems: Drive IT operations, ensuring reliable performance, security, and scalability of systems and networks. Administer business-critical tools and platforms, including cloud-based services, communication tools, and collaboration environments. Provide IT support for engineering teams, particularly in software development and testing workflows. DevOps Integration: Collaborate with software development teams to implement and maintain CI/CD pipelines for streamlined code deployment. Optimize development environments for efficiency and reliability, including managing source control systems (e.g., Git) and automation tools. Coordinate cloud infrastructure for development and production environments, including AWS, Azure, or similar platforms. Hands-On Support: Provide direct technical and laptop support to teams, troubleshooting and resolving issues promptly. Configure and manage tools like Google Workspace, Jamf, Git, Okta, Atlassian products, Slack, Salesforce, and AWS services. Implement and maintain cybersecurity protocols, including endpoint protection and secure development practices. Compliance & Cybersecurity: Ensure IT practices comply with industry standards and regulations (e.g., ISO 13485 for medical devices). Develop and maintain disaster recovery and business continuity plans for IT and development systems. Compliance with NIST. Team Collaboration: Work closely with cross-functional teams to understand and address IT and DevOps needs. Act as a key collaborator between IT and engineering to foster a unified, efficient development and operations environment. Required Qualifications 4+ years of experience in information technology, System Administration or DevOps Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, or GitHub Actions) and version control systems (e.g., Git). Strong technical expertise in IT infrastructure, network management, and cloud services Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes) is a plus. Proven ability to troubleshoot and resolve technical challenges hands-on in a dynamic environment. Preferred Skills Knowledge of regulated industries (e.g., medical devices, aerospace) and relevant frameworks (e.g., ISO standards). Proficiency in Linux and real-time operating systems. Previous experience in IT or DevOps roles within small to mid-sized product or technical environments. Why Join ICS? At ICS, you'll find a collaborative, team-oriented environment where your contributions directly impact you. You'll work closely with UX design and software engineering teams, which is key in driving innovation and improving how we build and deliver groundbreaking products.

The selected candidate will work on a team performing systems engineering activities for a large program. Responsibilities include developing, flowing down and tracking requirements, architecting systems, developing an MBSE model of the systems and their interfaces, planning and leading verification and validation activities, and identifying risks and defining risk mitigation strategies. The successful candidate should have: A bachelor's degree in physics, Mechanical, Electrical, Aero/Astro, Software Engineering, or related fields and at least 5 years of relevant experience with systems engineering for space or airborne systems. A MS degree or PhD can be substituted for years of experience. The ability to support a full range of systems engineering activities for multiple programs. The ability to use a systems perspective to identify needed technology development efforts. Demonstrated experience leading multi-disciplinary teams. Excellent written and verbal communication skills, including the ability to produce and present professional written reports and presentations. Experience with SysML Model-Based Systems Engineering (MBSE) tools is required. Preferred: Experience with Magic Draw. Experience with the integration of hardware and software is helpful Skill Matrix: Qualification Assessment Must Have Degree Level Bachelor's Degree Yes Engineering Systems Engineering 5 years Systems Model based systems engineering 5 years SysML experience 2 years Nice to Have Systems Hardware and Software Integration 0 years Magic draw 0 years Systems Analysis 0 years Systems Integration 0 years ** 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role. Due to the nature of the work, a United States Government Clearance is required to be eligible for the position. **

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the Talk Share Knowledge Listen, not just Hear See the Glass Half Full Take Educated Risks Enjoy the Ride Share the Spotlight Do the Right Thing Test Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation Community Wellbeing: Paid Community Service Hours Career Wellbeing: Leadership Development Learn more about our Total Wellbeing programhere. What You'll Be Doing: Under the general direction of the General Service Director or Service Manager, the Multisite Maintenance Technician supports maintenance efforts of two or more Equity Residential apartment communities and is accountable for delivering on our resident commitments of exceptional move-in, total satisfaction, express service, and personal attention. The Multisite Maintenance Technician responds to resident service requests, completes make-ready work and common area maintenance, and is instrumental in helping Equity Residential deliver on its brand promise by delivering superior customer service and exemplifying professionalism at all times. Prepares all market-ready apartments. Responds to resident service requests and concerns in a timely manner. Performs various maintenance functions. Maintains grounds and common areas and keeps them free of trash, debris and if applicable, snow. Performs on-call emergency service as required. Performs special maintenance projects as assigned. Reports any maintenance concerns for repairs to the Service Manager. Performs scheduled maintenance program. Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance. Attends and participates in training programs as required. Represents the Company in a professional manner at all times. Performs other duties as assigned. What You'll Need To Thrive: Hands-on general service maintenance experience required. Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting preferred. High School diploma or equivalent A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role. Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities. Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. A telephone number where you can be reached after hours must be provided to your manager. Ability to perform numerous physical activities that require considerable use of your hands, arms, and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting, and handling materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Bonus Qualifications: Trade school certification/diploma EPA Section 608 Type I, Type II or Universal certification preferred Residential or commercial property management, hospitality, or retail experience preferred Salary: Employees are eligible for overtime pay and performance incentives. By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs. See Equity Residential Terms & Conditions at ************************************** and Privacy Policy at **************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

Our client a global provider of online retail is looking to hire a Supply Chain Systems Engineer to join their team in North Reading, Massachusetts. This is a 10-month contract opportunity! As their Supply Chain Systems Engineer you will be the expert for our supply chain systems, leading technical implementations, maintaining master data governance, developing training programs, and providing critical support for our manufacturing operations. You'll streamline workflows through automation, resolve complex technical issues, and continuously enhance our systems to improve operational efficiency. Core Responsibilities: System Implementation & Architecture • Support technical implementation of supply chain systems including SAP S/4HANA, Kinaxis, and Tulip • Provide expertise during new feature development and testing • Develop system architecture and integration solutions between platforms • Create and maintain system documentation, technical material, standard operating procedures, and training materials • Design and implement automated workflows and system controls • Coordinate user acceptance testing (UAT) across multiple stakeholders and drive adoption • Manage system enhancement projects from requirements through deployment • Ensure compliance with change management and release procedures Business Analysis & Requirements • Partner with stakeholders to gather and document business requirements • Create detailed business requirement documents (BRDs) and functional specifications • Design, develop and maintain data visualizations and analytical reports to support business decision-making and monitor KPIs • Maintain product feature roadmap and prioritize enhancement requests • Develop business cases and ROI analysis for system improvements Master Data & System Administration • Establish and maintain master data governance frameworks • Troubleshoot system issues and provide technical support • Monitor system performance and implement optimizations • Develop and maintain comprehensive troubleshooting guides and decision trees • Perform root cause corrective action (RCCA) analysis for system issues • Conduct periodic system health checks and performance reviews • Serve as primary SME for RMTO's supply chain systems providing technical guidance on system capabilities and limitations Required Qualifications: • 5+ years of professional experience in system engineering, inventory management, supply chain, manufacturing, or a related field • Extensive expertise in implementing and configuring supply chain systems • Deep understanding of supply chain system concepts and applications • Excellent problem-solving and process improvement skills, with the ability to translate complex technical concepts into practical solutions • Strong communication and stakeholder management capabilities, with the ability to influence cross-functional teams • Proficient in data analysis, programming, and system integration • Strong SQL skills and experience with API integrations • Experience in technical writing and requirements documentation • Bachelor's degree in supply chain management, system engineering, or a related technical field Preferred Qualifications: • Certified SAP Associate, Certified Kinaxis Author, or another Advanced User certification • Expert knowledge in SAP S/4HANA, Tulip, and/or Kinaxis • Experience with Lean/Six Sigma methodologies and process optimization • Experience with agile methodologies and project management • APICS Certification CPIM or CSCP

Suffolk University seeks a skilled and experienced Network Engineer to manage and maintain the university's wired and wireless network infrastructure. This role is crucial for ensuring the reliability and performance of our network services, supporting both academic and administrative functions. This position will also support some networking responsibilities at Curry College with Stipend. Key Responsibilities Manage and maintain the wired and wireless network infrastructure, ensuring high availability and performance. Oversee the installation, configuration, and maintenance of Extreme Networks, Aruba Networks, Juniper Networks, F5, and Ivanti equipment. Administer and support LAN, WAN, VOIP, VPN, BGP, and Internet. Monitor network performance and troubleshoot issues as they arise, implementing solutions to optimize network performance. Collaborate with other IT staff to ensure seamless integration and operation of network services. Develop and maintain network documentation, including diagrams, configurations, and standards. Implement and enforce network security policies and procedures. Stay updated with the latest industry trends and technologies to ensure the university's network infrastructure remains current and effective. Qualifications Bachelor's degree in computer science or related field. Minimum of 4+ years of experience in network engineering or a related role. Proficiency with Extreme Networks, Aruba Networks, and Juniper Networks equipment. Strong understanding of LAN, WAN, VOIP, and security protocols. Excellent problem-solving skills and the ability to troubleshoot complex network issues. Strong communication skills, with the ability to work effectively in a team environment. Relevant certifications are a plus. Interested candidates should submit a resume and cover letter detailing their relevant experience and qualifications. We look forward to welcoming a dedicated and proactive Network Engineer to our team to help support and enhance Suffolk University's network infrastructure. Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.

Overview of the job P&G is the largest consumer packaged goods company in the world. We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide. This brings many advantages, including the opportunity for our employees to enjoy a diverse and rewarding lifelong career filled with new and exciting challenges. We believe great ideas emerge from the creative connections that happen between our hardworking employees, and we encourage diverse, multi-functional teams to work together to generate new ideas to address challenges we face. P&G has positions available at various technical centers and plants (including Cincinnati) across the United States. We are seeking a highly motivated leader who will make a difference if the life of others by improving the life of customers through the innovative products offered at Procter & Gamble. In this role you will provide Engineering leadership and support to Procter and Gamble (P&G) site via technical mastery and site-specific coaching. This role is key to keeping P&G as the top producer of consumer goods in the world. The successful individual will be flexible with their working capability to meet P&G expectations, lead various action plan focus items, and implement innovative programs. This role will initially be located in South Boston and will transition to our Andover Manufacturing Center located 25 miles north of Boston within the next five years. We expect all employees hired to make the transition to Andover as roles migrate to the new site. In this role you will build a mastery in automation technologies, as well as supply chain and loss elimination systems. Provides support on; * Plant warehouse automation performance across the site * Synchronization and plant operating strategies * Manage cost savings projects Your team You will be on the plant logistics and warehouse team and working across departments. You will report to the plant supply chain leader. Responsibilities as of Day 1 You will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilities. Continuous mentorship - you will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager. Work and be part of a dynamic and encouraging environment - working over a diverse array of interesting problems. Promote agility and work/life effectiveness and your long-term well-being. Competitive salary and benefits package. Job Qualifications * Bachelor's degree in Business, Science, Engineering fields or supply chain-related with an excellent academic background * Must have proven success from school or work experience of leadership and analytical thinking skills * Strong in communication and project management * Ability to travel 10%-25% of the time * Willing to relocate throughout the career * 0-3 years of experience Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor. Immigration sponsorship is not available for this role. As a general matter, Procter & Gamble does not sponsor candidates for nonimmigrant visas or permanent residency. However, Procter & Gamble may make exceptions on a discretionary basis. Any exceptions would be based on the Company's specific business needs at the time and place of recruitment as well as the particular qualifications of the individual. Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. Job Schedule Full time Job Number R000127735 Job Segmentation Recent Grads/Entry Level (Job Segmentation) Starting Pay / Salary Range $85,000.00 - $115,000.00 / year

We have a great opportunity for a Network Operations Center (NOC) Engineer to join our growing Managed Services team! The successful hire will be an integral part of a collaborative team providing Tier II escalated-level support to our Managed Services customer base. Our Managed Services practice offers a full range of services, whether a client has an existing IT department that's looking to offload certain IT functions, or if a client needs a full-service IT department to manage it all, we've got them covered. Inquire today about this exciting opportunity to take your career to the next level! Some responsibilities include but are not limited to the following: Support our customers by solving Tier II escalated service tickets Responsible for installing, configuring and maintaining network systems Research and troubleshoot alerts generated from servers and workstations Monitor Webroot Portal; install/reinstall as needed Perform proactive scans and troubleshoot vulnerability alerts Assist on installing RMM agents on devices Create maintenance window on ITS portal Work with vendors on maintenance Setup new backups Assist the Help Desk team on file restore requests Assist on server Bare Metal restore Perform Local/Cloud DR tests Assist on setting up OS Patch Policies against servers and workstations Deploy and troubleshoot OS patches issues on servers and workstations Install DSM firmware updates on NAS devices Schedule after hours server reboots for patching Implements timely solutions to customer issues or escalates internally as appropriate Data center tasks including system upgrades, migrations, break fix, etc. Ensures network integrity by evaluating, implementing, and managing appropriate software and hardware solutions for network devices and datacenter infrastructure Conducts routine network hardware and software audits to ensure compliance with established policies and configuration guidelines Develops and updates network documentation Implements various minor projects that enhance network availability, security and data integrity Troubleshoots problems with network outages, peripherals, software applications and operating systems within established standards and guidelines Ensures the availability of applications that require network services Assists in maintaining LAN/WAN computer connectivity throughout the network Develops processes and procedures for ongoing management of the network environment Participates in an on-call rotation schedule with team members All other duties, as assigned Skills: Level 1 & 2 help desk experience required Strong knowledge and proficiency with Microsoft Office products (Word, Excel, PowerPoint), networks and systems such as HP and Dell Experience with Microsoft Office 365 Experience with LAN, WAN, and WLAN technologies Knowledge in implementation and troubleshooting network devices Technical knowledge of storage, virtualization, and compute across multiple vendors Experience working with diverse environments Demonstrated positive and professional interpersonal skills, as well as strong written and verbal communications skills Strong organizational, multi-tasking, detail-oriented and time management skills Consistently maintains a high level of attention to detail Works independently and collaboratively to resolve problems Strong documentation skills Adaptability to changing priorities Positive teamwork skills Maintains a high level of confidentiality, professionalism and a courteous demeanor Solid understanding of technology including operating systems, networking, storage, anti-virus and backup Effective critical thinking, analytical, and problem-solving skills to obtain business solutions Experience and Education: Bachelor's degree in Computer Science or related IT field, preferred 2+ years of network operations experience within a Managed Services Provider environment Technical certifications a plus or willingness to obtain certifications, preferably from the following vendors: Microsoft, VMWare, Cisco, Extreme, EMC Other: Prefer valid driver's license and access to transportation Competencies: Self-motivated and self-directed Active listener with the ability to engage customers to identify root causes and deliver solutions Dedication to Total Quality Management Leading through systems and technology Problem-solving Priority setting to be nimble, responsive, and results-oriented Customer focus with strong interpersonal skills At Focus, we believe our people are our success. Join our team of talented professionals where you can grow your career in a collaborative, fast paced and supportive environment. If you are looking for a place where your contributions can make an immediate and important impact, we would love to hear from you! We offer competitive compensation and benefits packages, including healthcare, dental, flexible spending accounts, flexible vacation policy, 401(k) planning with a company match, and much more.

Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Network/System Administrator II. Job Descriptio n: Summary: The Network/System Administrator II primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Essential Duties & Responsibilities: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service Maintain internet applications and protocols IP,TCP,HTTP, HTTPS, FTP, & SSL Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required Interface with local customers and provide IT related support to quickly resolve problems Analyze and troubleshoot system anomalies to ensure optimum equipment performance Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes Perform scheduled tape backups on systems as required Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required Attend planning and requirements meetings with IT staff, Program Managers and customers as required Prepare system for operational use and support operational tests Provide technical guidance Requirement: Three (3) to Five (5) years related experience Bachelor's Degree in a related area or equivalent experience (Four (4) years) Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 within 6 months of the date of hire. Security Requirements: Current Top Secret Clearance with SCI Eligibility Eligibility for access to Special Access Programs Willingness to submit to a Counterintelligence Polygraph Skills: Thorough knowledge of Microsoft Windows 2008 R2/2012 R2 Server, Microsoft Exchange Server 2003/2010, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration Working knowledge of Risk Management Framework, , Common Criteria, and System Security Policy as they relate to A&A Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired Must be familiar with current security policy/manuals other guiding policy documents Must have the ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners Working knowledge of Microsoft Office (Word, PowerPoint, and Excel) Possess a high degree of originality, creativity, initiative requiring minimal supervision Willingness to travel within the organizational geographic Area of Responsibility (AOR) (note - could be extensive, and will include both air and ground transportation) Must be able to lift up to 50lbs Physical Requirements : This position requires employees to be willing and able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written and oral command of English. An exciting and rewarding career awaits you with Global Resource Solutions, Inc. (GRS). GRS is a management consulting company to government and business that offers great career opportunities and a comprehensive slate of employee benefits to our employees including medical, dental, vision, short/long term disability, life insurance and a retirement plan. GRS is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. for more information please see the flyer: *******************************************************************************************

Meta is looking for a forward thinking Network Operations Engineer with advanced technical skills in networking, system, and tooling/automation to join the network operation team to improve operations efficiency and reliability of one of the largest networks in the world. Meta is an exciting organization and engineers enjoy digging into operational problems in order to implement the process enhancement and technical solutions to solve them. It is an environment where you can consistently learn and pick up new domain experience and technologies. **Required Skills:** Network Operations Engineer Responsibilities: 1. Lead operations improvements, repairs and automation on Meta production networks in a hyper-scale and heterogeneous environment. 2. Formulate the right metrics and definitions of success to drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements. 3. Develop the operational process improvement plans, and transform the improvements to scalable and automated workflows by scripting and reviewing the code to improve the operational efficiency. 4. Perform thorough analysis on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues. 5. Anticipate potential operational risks and develop strategies to mitigate/minimize. 6. Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences. 7. Build cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver improvement in operational results and manage the performance of external vendors. 8. Participate in the oncall rotation with the global operations team. 9. 15% of travel (domestic and international). **Minimum Qualifications:** Minimum Qualifications: 10. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. 11. Engineering degree, or a related technical discipline or equivalent experience. 12. 7+ years of experience with network operations while supporting large-scale network infrastructure. 13. Proficient in at least one of the network domains: IP network or CDN/Edge network, including topology, protocol, hardware and architectures. 14. Experience working within a global team and collaborate with cross-functional teams in a broad and changing environment with limited supervision. 15. Experience coding in higher-level languages (e.g., Python, C++, Go, etc.) and experience learning new languages, technologies, frameworks and APIs. 16. Experience in implementing/maintaining the monitoring, alerting and repairing systems for production network in a DevOps environment. **Preferred Qualifications:** Preferred Qualifications: 17. BS or MS in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience. 18. Applied knowledge of TCP/IP and IPv6. 19. Knowledge of data-driven analysis. 20. Experience in providing technical guidance to external vendors. **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

The Role: This role is an exciting opportunity to be part of the team driving excellence in network service delivery for a high-growth organization transforming the biotech industry. We are seeking a Network Operations Engineer who will focus on managing daily network operations, troubleshooting Tier 1 and Tier 2 issues, and supporting escalation processes. Reporting to the Senior Manager - Network Operations, you will help ensure our global network remains stable, well-monitored, and efficient. Here's What You'll Do: * Daily Network Operations & Support: * Monitor and maintain Tier 1 and Tier 2 network operations, ensuring prompt incident response, effective troubleshooting, and timely resolution of service requests. * Assist in the escalation process by gathering initial details and transferring unresolved issues to the Network Engineering team as needed * Follow and update standard operating procedures (SOPs), troubleshooting documentation, and playbooks to support continuous improvement. * Network Monitoring & Performance: * Use observability tools to continuously monitor network performance, helping detect and resolve issues in a timely manner. * Collaborate with monitoring teams to ensure effective alerting and complete visibility across network sites. * Contribute to regular performance reviews by tracking and reporting key network metrics. * Incident Management & On-Call Support: * Participate in on-call rotations to help ensure 24/7 support for critical network incidents. * Support incident management efforts by coordinating with cross-functional teams during outages and assisting with post-incident reviews. * Vendor & Process Collaboration: * Assist in managing vendor support contracts and work with third-party service providers (Cisco, Palo Alto, etc) to resolve network issues efficiently. * Collaborate with the Service Manager and other stakeholders to help enforce SLAs and optimize change management practices. Here's What You'll Need (Minimum Qualifications) * 3-5 years of experience in network operations or a related field, with a focus on Tier 1 and Tier 2 support. * Solid understanding of network fundamentals including routing, switching, and basic network security principles. * Familiarity with network monitoring tools and ITSM systems to manage incidents and service requests. * Strong problem-solving skills, effective communication, and a customer-first approach. Here's What You'll Bring to the Table (Preferred Qualifications): * Experience in high-growth industries such as biotech, pharmaceutical, or healthcare. * Exposure to network observability platforms (e.g., Splunk, SolarWinds) and hands-on experience with ITSM tools (e.g., ServiceNow, JIRA). * Industry certifications such as CCNA or equivalent network operations credentials are a plus. * A proactive, innovative mindset with a passion for continuous improvement and operational excellence. * Demonstrated ability to collaborate effectively with cross-functional teams and manage vendor relationships. Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including: * Highly competitive and inclusive medical, dental and vision coverage options * Flexible Spending Accounts for medical expenses and dependent care expenses * Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities * Family care benefits, including subsidized back-up care options and on-demand tutoring * Free premium access to fitness, nutrition, and mindfulness classes * Exclusive preferred pricing on Peloton fitness equipment * Adoption and family-planning benefits * Dedicated care coordination support for our LGBTQ+ community * Generous paid time off, including: * Vacation, sick time and holidays * Volunteer time to participate within your community * Discretionary year-end shutdown * Paid sabbatical after 5 years; every 3 years thereafter * Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents * 401k match and Financial Planning tools * Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options * Complimentary concierge service including home services research, travel booking, and entertainment requests * Free parking or subsidized commuter passes * Location-specific perks and extras! About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute and make a meaningful impact. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. Moderna is a smoke-free, alcohol-free and drug-free work environment. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is proud to be an equal opportunity workplace and is an affirmative action employer. Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We're focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com. (EEO/AAP Employer) #LI-CK1 *