Network Technician Jobs in Bismarck, ND

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  • Systems Administrator - Tier 2 Support

    Govcio

    Network Technician Job In Bismarck, ND

    GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA Bluestone program. **Responsibilities** + Will serve as an escalation point for the field service customer support professionals that are onsite supporting over 300 customer sites with approximately 18,000 users worldwide + Ideal candidate would have over five years of Windows system administration experience and be comfortable working in a team environment + Looking for a self-starter who is willing to ensure top level customer support is provided to users as well as field service personnel **Qualifications** + Bachelor's with 5 - 8 years of IT administration support experience (or commensurate experience) + Clearance Required: Active Secret clearance + Working directly with Customers to resolve problems such as: + Network access, remote and local + File access/restore + iPhone setup + O365/M365 Email access + Microsoft Office Applications + Windows Server maintenance, troubleshooting + Active Directory, Group Policy, DHCP, DNS + Printer/Plotter Setup + iDRAC (local and remote server management) + Backup systems + Cohesity + Commvault + VPN Technologies + Zscaler + Cisco AnyConnect + Citrix VDI + VMware + ESXi + vCenter Server **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $71,150.00 - USD $98,427.00 /Yr. Submit a referral to this job (******************************************************************************************************************************************* **Location** _US-Remote_ **ID** _2024-4594_ **Category** _Information Technology_ **Position Type** _Full-Time_
    $71.2k-98.4k yearly 60d+ ago
  • IT Field Support Technician_Bismarck

    Red Knight Solutions

    Network Technician Job In Bismarck, ND

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Red Knight Solutions is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $38k-65k yearly est. 42d ago
  • Information Systems Technician

    Crosscountry Freight Solutions 4.3company rating

    Network Technician Job In Bismarck, ND

    JOB TITLE: Information System Technician DEPARTMENT: Information Technology JOB STATUS: Non-Exempt PAY: $22-25/hr based on experience and skills REPORTS TO: Help Desk Supervisor DIRECT REPORTS: No CrossCountry Freight Solutions is a leading nationwide LTL trucking company that builds cutting-edge solutions to optimize freight processes and support carriers. We are seeking an Information System Technician to join our team of Help Desk professionals. This position will serve as the first point of contact for technical assistance. The position will provide software and hardware back up for the company and monitor program activities to detect problems in the system. ESSENTIAL JOB DUTIES * As part of the Help Desk team, provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner * Provide direction and support to users of accounting, administrative and various communication applications. * Install new hardware and software as well as identify and rectify problems with PC's, printers and other pieces of computer and network equipment. * Interact with and assist staff and customers to enhance information exchange. MINIMUM REQUIREMENTS * Well-developed interpersonal skills. Ability to get along with diverse personalities. * Must possess excellent organizational, communication (written and verbal), analytical, and decision-making skills. * Associate Degree in a related field and minimum 2 years related experience preferred * Excellent understanding of personal computers, including previous experience with troubleshooting, installing and updating hardware and software. * Knowledge of TCP/IP, LAN, WAN and Web technologies. * Must be willing to learn and comply with company policies and procedures. WORK CONDITIONS * Generally, a standard office environment. * The ability to work irregular hours when necessary. * Estimated 50% travel. BENEFITS * Medical, Vision, Dental, Supplemental, and Life Insurances available. * Paid time off, paid holidays, paid community volunteer time * 401k retirement plan and quarterly match. About Us: We are headquartered in Bismarck, ND, our mission is to achieve universal prosperity with our customers, family of companies, team members, and our communities. #CCADM
    $22-25 hourly 3d ago
  • Information Systems Technician

    CCFS

    Network Technician Job In Bismarck, ND

    JOB TITLE: Information System Technician DEPARTMENT: Information Technology JOB STATUS: Non-Exempt PAY: $22-25/hr based on experience and skills REPORTS TO: Help Desk Supervisor DIRECT REPORTS: No CrossCountry Freight Solutions is a leading nationwide LTL trucking company that builds cutting-edge solutions to optimize freight processes and support carriers. We are seeking an Information System Technician to join our team of Help Desk professionals. This position will serve as the first point of contact for technical assistance. The position will provide software and hardware back up for the company and monitor program activities to detect problems in the system. ESSENTIAL JOB DUTIES As part of the Help Desk team, provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner Provide direction and support to users of accounting, administrative and various communication applications. Install new hardware and software as well as identify and rectify problems with PC's, printers and other pieces of computer and network equipment. Interact with and assist staff and customers to enhance information exchange. MINIMUM REQUIREMENTS Well-developed interpersonal skills. Ability to get along with diverse personalities. Must possess excellent organizational, communication (written and verbal), analytical, and decision-making skills. Associate Degree in a related field and minimum 2 years related experience preferred Excellent understanding of personal computers, including previous experience with troubleshooting, installing and updating hardware and software. Knowledge of TCP/IP, LAN, WAN and Web technologies. Must be willing to learn and comply with company policies and procedures. WORK CONDITIONS Generally, a standard office environment. The ability to work irregular hours when necessary. Estimated 50% travel. BENEFITS Medical, Vision, Dental, Supplemental, and Life Insurances available. Paid time off, paid holidays, paid community volunteer time 401k retirement plan and quarterly match. About Us: We are headquartered in Bismarck, ND, our mission is to achieve universal prosperity with our customers, family of companies, team members, and our communities. #CCADM
    $22-25 hourly 3d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Network Technician Job In Bismarck, ND

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 28d ago
  • Network Engineer, ENS Strategic Lead

    Meta 4.8company rating

    Network Technician Job In Bismarck, ND

    Meta is seeking a forward thinking leader with advanced technical and operational expertise to join the Edge & Network Service (ENS) team. In this role, you will oversee a portfolio of data center infrastructure services and lead initiatives to improve reliability, efficiency, and risk management in one of the most dynamic fast-paced networks in the world. The right candidate will enjoy digging into complex problems in order to align and implement technical and business solutions via hands-on network engineering leadership, automation, process improvement, and data analysis. They will also be comfortable in a fast-moving organization working across a wide-range of stakeholders within physical infrastructure, network design, engineering, deployment, and operations, strategy, security, policy, and legal teams to solve urgent and long-term initiatives. **Required Skills:** Network Engineer, ENS Strategic Lead Responsibilities: 1. Technical Leadership: Provide expert root cause and corrective action leadership to resolve any and all design, deployment, and operational issues found across data center architectures, hardware platforms, and vendor performance. 2. Operational Excellence and Team Leadership: This role will own the planning and execution of an organizational-level strategy to deliver operational excellence. As an experienced engineering practitioner within the ENS team you will be expected to drive operational excellence in everything we do by modeling the behavior. 3. Innovation: Spearhead research and development of cutting-edge technologies and network topologies to optimize data center evolution and deployment 4. Change Management: You will be integral to identifying strategic problems and implementing effective and efficient solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base. 5. Collaboration and Partnership: You will work closely and foster relationships with key internal and external stakeholders to ensure issues are being addressed proactively across global sites. You will also participate in cross-organizational design reviews and make recommendations to support operational strategy to include business or technical problems that need to be solved. 6. New Product Introduction (NPI): Lead team process for network infrastructure within the Data Center. This requires the alignment and synchronization of execution of a long-term vision for large-scale data center network architecture across multiple geographic locations. 7. Incident Response: Directly drive work investigating complex technical and process issues on a global scale spanning multiple security and continuity disciplines for infra spanning our global data center footprint during major incidents/site events (SEVs). This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners. 8. Provide technical leadership and guidance to improve design standards, technical references, training, and processes viasite visits and work cross-functionally with construction, architects, and contractors to validate cabling infrastructure and network builds according to Meta standards 9. Travel: International and Domestic travel may be required 25% to 40% of time based on project demand **Minimum Qualifications:** Minimum Qualifications: 10. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. 11. 10+ years of work experience with designing,deploying, and/or operating large-scale data center network infrastructure. 12. 10+ years of work experience with structured cabling and fiber optic infrastructure including design and installation best practices, industry standards, application and limitations 13. 5+ years of work experience partnering with enterprise and service provider network hardware platforms and architectures, such as Cisco, Juniper, Ciena, Infinera, Nokia, and Arista platforms 14. Knowledge of the data center design, construction, and start up/commissioning processes 15. Project Leadership: Experience leading cross-functional teams and driving large-scale data center projects at strategic and tactical levels. 16. Network Protocol Expertise: Demonstrate Intermediate level subject matter expertise in TCP/IP, IPv4/v6, BGP, ISIS, OSPF, and/or MPLS via network certifications, such as CCNA/CCNP, JNCIA/JNCIS, RHCSA or equivalent experience. 17. Optical and Transport Expertise: Demonstrate Intermediate level subject matter expertise in terrestrial telecommunication networks including DWDM, network infrastructures, optical testing, and optical measurement principles. 18. Experience successfully collaborating across their own team and with cross-functional partners at all levels to include organizational leaders to influence, align, and execute on goals. **Preferred Qualifications:** Preferred Qualifications: 19. Experience leading and managing technical teams as both an IC and a people manager 20. Experience partnering with Original Device Manufacturers (ODMs) for network hardware platforms and architectures to engage and translate performance issues into requirements. 21. Expert level knowledge of network protocols or Optical and Transport. 22. Software Systems Leadership: Experience in organizational and digital transformation initiatives at both the strategic and tactical levels. 23. Demonstrate Expert level knowledge of inside/outside plant cable design and working knowledge of dark fiber builds 24. Experience working with on-site construction teams and managing contractor 25. Data center design or relevant telecommunications certifications **Public Compensation:** $191,000/year to $271,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $191k-271k yearly 60d+ ago
  • Cloud Infrastructure Specialist - SLS

    Cognizant 4.6company rating

    Network Technician Job In Bismarck, ND

    Cognizant Technology Solutions is currently seeking a highly skilled **Service Line Specialist - CIS** who will be a part of the Cognizant's Cloud, Infrastructure and Security (CIS) Sales Americas BU catering to the North America customers and involves supporting proactive and reactive business opportunities such as managed services, transformation etc across all verticals. The individual will be closely working with our delivery teams, and participate in solution discussions, workshops, due diligence etc. We require their subject matter expertise in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist, partner with the customer to identify areas of opportunity to improve business outcomes through digital transformation that when implemented, lead to improved process and end-user experiences for everyone. The CIS Service Line Specialist will provide deep expertise in one or more of hyperscale and hybrid cloud & Infrastructure solutions supporting Cognizant's client account teams in vertical markets and their account expansion plans into new markets and business areas. SLS's are usually assigned into existing markets and some SLS' will also engage in new logo markets. The Specialist will be a "trusted advisor" to both the client and the Cognizant Client Partner blending strategic, tactical and 'street savvy' sales experience. Are you ready to be a change-maker? At Cognizant, we believe those who challenge the way they work today will lead the way tomorrow! Ability to work independently and remotely, with willingness travel for client engagements as needed. **Responsibilities:** · Drive growth in revenue by prioritization, structuring, and leading digital Cloud & Infrastructure engagements for a $50M+ business unit and be the growth officer for that portfolio. · Partner with practices and delivery organization to co-define and drive transformation strategy and service offerings across all areas of Cloud, Infrastructure and Security Solutions. · Map client organization, build outstanding relationships with new business units, and build a growth strategy for developing new business opportunities for the CIS Business that covers Cloud, Infrastructure and Security. · Forge relationships through consultative/industry leading transformative led conversation with VP/CXO decision makers across IT and business teams. · Lead the design and implementation of digital transformation projects to enhance business processes and customer experiences. · Oversee the development and execution of digital strategies to drive business growth and innovation. · Provide technical expertise in Cloud, Infrastructure areas to ensure robust and scalable solutions. · Envision and build new opportunities within existing and new businesses · Help account leadership and delivery leadership by highlighting risks and issues related to the engagements and support them in mitigating those. Lead client conversations for the same as needed · Develop and carry out Account Growth strategy and business plans for Software & Platform Engineering services. · Responsible for growth, Business Development & Customer Relationship activities and support delivery transformation and fulfillment of key talent needs of the client. · Work in a matrix organization, enabling prospecting and other sales management goals. · Lead operations and maintain process and system hygiene to enable system oriented KPI's and measurement. · Run end-to-end lead generation, sales, business development and RFI/RFP processes is a plus · Drive growth and deliver on revenue and booking (Total Commercial Value) targets · Lead/support financial and contract terms, negotiation, and outsourcing discussions **Required Skills/Qualifications:** · 15+ years of demonstrated experience in either in Solutioning, Pre-Sales or Business Development, along with delivery transformation with hands on Cloud & Infrastructure skills on two of core areas. · Very strong understanding and hands on exposure /skill in hyperscale cloud, infrastructure and or security solutions · At least 5+ year of hands-on experience in business development/presales/sales /practice growth and management · Good IT infrastructure & Cloud technical understanding covering areas such as: Mid-Range, x86, Storage, Backup and Archive, Virtualization, Data Centre, Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk, Desktop Engineering, Desktop Support, Messaging and Collaboration, Mobility, Public cloud, private cloud, Hyper converged systems etc. · Good experience in Cloud related technologies to design and implement scalable solutions. · Proven ability to develop and execute digital strategies that drive business growth. · Proven ability to bring growth in technology consulting, Infrastructure practices with supporting and/or leading sales lifecycle from opportunity identification (focus on farming) to negotiation/contracting is key. · Capable of working and leading clients in a consultative way to envision, structure and specify solution requirements. Demonstrated ability to run deals ranging in size from $250K to $10M· Strong verbal, presentation, and written communication skills. Proficient in structuring and editing presentations and proposals, demonstrating the use of both self-generated and colleague-provided content. · Self-drive, flexibility and ownership of objectives · Logical and structured approach to presenting opinions/views and interpretation of information. · Demonstrated ability to influence CXO minus one decisions makers CXO and develop followership among colleagues and subordinates. **Preferred Skills:** · Experience in leading/managing structured large deals in the Communication, Media & Entertainment. · Technical Knowledge of agentic framework or experience working on GenAi. Home office setup (network, phone, etc.) Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you are comfortable with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you. \#LI-FA1
    $60k-78k yearly est. 7d ago
  • Fgo - CAD/BIM Technician Level III

    Heyer Engineering

    Network Technician Job In Bismarck, ND

    Full-Time position located in our Fargo office. Industrial experience preferred. Education: Two-year technical drafting degree required Experience: Four plus years as a Building Information Modeling (BIM) Technician and/or AutoCAD working in a professional environment with client/customer interaction Licensure/Certification: Valid State Driver's License Direction Received: Team Lead - Supervision and project scheduling Upper levels - Mentoring Project Engineer - Project information Managerial Responsibilities: Mentoring CAD Levels I and II Essential Responsibilities: In accordance with established criteria and with Heyer Engineering best practices. Build structural models and prepare structural plans and details from the model. Transform plans and details into electronic drawing file using REVIT and/or AutoCAD and related software, with guidance from the project manager and higher-level technicians Coordinate with Architectural/Process to be responsible for dimension control; and be responsible for the layout of building systems, plans and models to ensure the structural model conforms with the design. Responsible for dimension control and layout of building systems Ability to work independently or with a team with very little supervision Skills/Technical Expertise: Support engineers by developing details from standards and section cuts. Moderate/Practical knowledge of and has developed ability to (advanced trainee): - define problems, collect data, establish facts, and draw valid conclusions - interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables - work with mathematical concepts of geometry, trigonometry, probability, and statistical analysis - apply concepts such as fractions, percentages, ratios, proportions, and angular relationships to practical solutions - prepare various drawings computer models of such units as construction projects or parts and assemblies, including various views and intricate details - Moderate/Practical knowledge of and has developed to assist with (advanced trainee): - display graphics - regular filing of large format drawings, both physical and electronic - completion of drawings including structural plans and details - accurately create and modify AutoCAD/REVIT drawings - more complex revisions are produced from sketches, computer models or specifications that clearly depict desired outcome - Moderate/Practical in REVIT, Microsoft Word, Outlook, Excel software, Windows Operating System, and several printing output devices - Recognizes that changes are inevitable and positively implements changes ? - Sufficient English skills to compose correspondence, proofread documents, communicate tactfully and effectively with administrators, office staff, clients and vendors ? - Respectable written and verbal communication skills - Interacts with other staff, general public, officials, and contractors ? - Fieldwork may be included - Other duties as assigned Professional/Community Activities: Member of professional practice organization Involved in outreach activities with community service organizations Office Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job ? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Field and Construction Site Environments: When conducting inspections and investigations, may have exposure to noise, dust, grease, smoke, fumes, gases, heat, cold, and inclement weather conditions Physical: May occasionally lift and/or move up to 25 pounds. Ability to talk and hear is required. Good mobility and dexterity: regularly required to stand or sit for long periods of time, walking, bending, and climbing to inspect work areas and use hands to finger, handle, or feel ? May be asked to do large format filing. Specific vision abilities required by this position include close vision, color vision, depth perception, ability to adjust focus and inspect visually designs/drafts and sites Travel to client/vendor locations Physically able to conduct field/site inspections Benefits: Competitive Wages Paid Time Off and Holidays (if eligible) 401(k) with Matching Funds (if eligible) Gain Sharing Bonuses (if eligible) Medical/ Dental/ Vision/ Life/ Disability Insurances (if eligible) Continuing Education/Training Paid (if eligible) Heyer Engineering, Inc. is an EOE company. Proof of eligibility to work in the United States is required, as well as an acceptable driving record. Some Travel and Adjustment of personal schedules to meet project/company needs may be required.
    $77k-114k yearly est. 3d ago
  • Network/Telecom Systems Technician A2-IT

    Oracle 4.6company rating

    Network Technician Job In Bismarck, ND

    The Telecom Engineer will design, configure, manage, troubleshoot, support and implement the Telecom Infrastructure. Will also perform limited project management with some coordination of efforts by various support staff. Communicates project status to project proponents. Assists with the deployment of telecom technology. Exercises independent judgment. Under general direction works on complex technical issues. Receptive to new ideas and to learning new technologies. Plans and leads small projects and performs project management coordinating the efforts of internal and external staff with the customer and business needs. Works on projects and tasks with other team members and may be asked to provide input to their evaluations. Occasionally works under stressful conditions, participating in implementations and troubleshooting efforts that may have significant patient care and/or financial impact to the organization. In addition, the candidate will be part of a 24/7 on-call support rotation spread among the team members. Career Level - IC0 **Responsibilities** **Key Responsibilities:** 1. **Installation and Setup** : 2. Install, test, and configure telecommunication equipment, including phones, phone systems, routers, switches, and other related hardware. 3. Provide necessary cabling and wiring for phone, internet, and other communication services. 4. **Maintenance and Repairs** : 5. Perform routine maintenance on telecommunication equipment to ensure optimal performance. 6. Troubleshoot issues with communication systems, identifying problems such as faulty equipment, connectivity issues, or configuration errors. 7. **Testing and Quality Control** : 8. Conduct diagnostic tests on telecommunications systems to ensure they meet industry standards and customer requirements. 9. **Customer Service and Support** : 10. Provide technical support and guidance to customers, explaining how to use telecommunication systems and resolve issues. 11. Assist with troubleshooting calls. 12. Maintain accurate records of installation work, repairs, and maintenance services provided. 13. Document system configurations and changes made during repairs or upgrades. 14. Report any recurring issues or patterns to management to improve service quality. 15. **Collaboration and Coordination** : 16. Work closely with peers and other team members to resolve complex issues. 17. Collaborate with vendors and suppliers. 18. **Upgrades and Network Improvements** : 19. Assist in the upgrading of existing telecommunication systems and infrastructure. 20. Recommend solutions to improve system performance or efficiency. **Required Skills and Qualifications:** + **Technical Knowledge** : Understanding of telecommunications systems (e.g., fiber optics, VoIP, Wi-Fi, Cisco , VoiceCall Manager, Finese, Jabber) and relevant equipment. + **Problem-Solving** : Ability to diagnose and resolve technical issues quickly and efficiently. + **Communication Skills** : Strong verbal and written communication skills for interacting with customers and team members. + **Attention to Detail** : Accuracy in installation, configuration, and maintenance to ensure system reliability. + **Physical Stamina** : Ability to work in different environments, including at heights or in tight spaces. **Work Environment:** + Work may be performed in both indoor office settings and outdoor environments. + May involve on-call shifts or overtime work, depending on customer needs. This role requires a blend of technical expertise, problem-solving abilities, and customer service skills to ensure effective telecommunication services. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $19.62 to $38.32 per hour; from: $40,800 to $79,700 per annum. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $40.8k-79.7k yearly 4d ago
  • Compressed Air Systems Technician

    Butler MacHinery Company 3.3company rating

    Network Technician Job In Bismarck, ND

    Air System Service Technician- Construction Are you looking for a company that helps develop your skillset, cares about your development, and provides a training environment to succeed? Butler Machinery Company is a third-generation family-owned business that believes in helping employees reach their full potential. In this ever-changing industry, Butler Machinery has provided security, training, and growth opportunities for employees since 1955. At Butler Machinery Company we offer rewarding career opportunities and professional level training in our state-of-the art training facility. While we grow together, we consistently promote our mission and values in every decision we make. In this role you'll use your mechanical aptitude to perform maintenance, diagnostics and repair for all customer equipment needs. With a career at Butler, you'll begin a journey of personal and professional growth. To learn more about how you could start an exciting new career as a technician with Butler Machinery, please visit…********************************************* Full-Time Technician Pay Scale: $31.78/hr-$51.49/hr DOE. Benefits for an Air System Service Technician As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. If you desire to start your career with our team, here are some of the industry leading benefits we offer: Generous retirement plan with 8% guaranteed by the company each year once eligibility is met, with no minimum required contributions out of your pocket Health Insurance - 3 plan options Health Savings Account - Employer contribution up to $1,300/year Dependent Care Flex Spending Account Dental Insurance - 2 plan options Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Employer paid Short-Term Disability Coverage - 60% of base pay Maternity and Paternity Benefits Holidays Paid Time Off (PTO) 401(K) Plan Employee Assistance Program (EAP) - including Health Coaching SmartDollar - employer paid financial planning program Legal Shield/ID Shield products Other company-sponsored benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization Job Responsibilities for Air System Service Technician The position will involve but not be limited to the following duties: Must be a “D” classification or higher (internal candidates) Knowledgeable in air compressors and air distribution systems Sullair Air Systems preferred Proficient knowledge of refrigeration and air dyer systems to successfully perform troubleshooting and diagnostics Proficient knowledge of portable air systems to successfully perform troubleshooting and diagnostics Proficient knowledge of engines to successfully perform troubleshooting and diagnostics (CAT engines preferred) Electrical troubleshooting Ability to meet insurability standards to drive a company vehicle CDL or the ability to obtain a CDL Outgoing, aggressive in seeking resolution and has excellent customer service skills Good customer communications skills, both verbal and oral Must be able to lift 75lbs. Qualifications for a Air System Service Technician Perform maintenance, diagnostics, and repairs on air systems Complete service reports, timecards, and order parts timely and accurately Work overtime as workload dictates Work with minimal supervision Work in field at various customer locations & work around customer schedule Overnight travel and overnight work will be required Must be willing to cross train and work in other areas of the service department Computer skills required Maintain training requirements for the position Other duties as assigned We are looking for ideal candidates who embrace the following values Our Team - At Butler, we believe our team is our greatest asset. We believe in working together and treating each other with dignity and respect. Customer-Driven - We are customer driven. We strive to exceed our customer's expectations, but never at the cost of our values. Integrity - We believe that integrity is paramount. Our word is the cornerstone of our business, and we will earn the trust of those we serve. Accountability - We believe in accountability. We understand the impact of our decisions and accept responsibility for our words and our actions. Excellence - We believe in excellence through innovation, life-long learning and professional development. Safety - We believe in uncompromised safety. We are collectively responsible for the safety of one another in all workplace situations. Qualifications that match an Air Systems Technician Career Ability to provide an excellent customer experience Ability to work well with minimum supervision Proficient computer technology skills Strong organizational skills Preferred ability to meet and maintain insurability standards to drive a company vehicle Strong problem-solving skills with the ability to learn new skills quickly Preferred degree or certificate in a related field or equivalent applicable experience Willingness to acquire trade-specific tooling, including hand and impact tools Applied knowledge of basic mechanical theory Must have valid work authorization and be able to work in the U.S. without company sponsorship. Butler Machinery Diversity & Inclusion Statement: Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. EOE/Minorities/Females/Vet/Disability #LI-Onsite
    $26k-37k yearly est. 10d ago
  • Systems Administrator

    Sanford Health 4.2company rating

    Network Technician Job In Bismarck, ND

    Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Bismarck Business Center Location: Bismarck, ND Address: 3451 N 14th St, Bismarck, ND 58503, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $27.50 - $44.00 Pay Info: Pay starts at $27.50 and increases according to years of applicable experience. Department Details Join our dynamic and innovative technology team as a Systems Administrator, where you'll play a critical role in supporting cutting-edge healthcare solutions. In this fast-paced environment, you'll have the opportunity to work with the latest technologies, solve complex challenges, and directly impact the delivery of high-quality patient care. You'll collaborate with forward-thinking professionals, drive continuous improvement, and have the chance to grow your skills while contributing to the transformation of healthcare through technology. Job Summary Provide enterprise endpoint management platform administration, maintenance, monitoring, reporting and endpoint software delivery that enables our customers to be productive while maintaining a secure environment that optimizes Sanford's endpoint asset return on investment. The Systems Administrator is responsible for the administration and use of Microsoft Endpoint Configuration Manager (ECM/SCCM) including developing software packages and software deployments, software and operating system patching, maintaining the imaging task sequence, configuring endpoint policies per standards and ensuring management platform availability. This position is also responsible for administering and monitoring the G-suite, Wyse Management Studio, Parallels Mac Management and Virtual Desktop Infrastructure (VDI) platforms. Assists customers with installations, updates, testing and implementation of personal computer hardware solutions and software deployments. Work with the engineers to implement new platform and endpoint administration requirements. Provide technical solutions for 3rd level problems and escalate to appropriate teams. Independently determine root cause for issues, and develop resolutions to be applied enterprise wide. Provide timely follow-up to end-users to ensure the services provided addresses their needs. Collects requirements for enterprise endpoint software installations and configurations, packages enterprise applications, tests and works with application owners to perform user acceptance testing to ensure quality software deployments. Works with the vendors and application owners to gather software requirements. Uses various scripting languages to script application installs. Develops MSI installs with MSI authoring software such as Admin Studio. Creates applications and deployments in ECM/SCCM. Creates collections and queries for targeting software deployments. Administers and monitors device security products including Windows Defender, Bitlocker Encryption w/MBAM, Applocker and Device Guard. Ensures endpoint compliance with Sanford configuration and security standards by generating compliance reports and remediating out of compliance endpoints using the management platforms and tools. Maintains a continuous cycle of patching and reporting to always ensure enterprise wide compliance. Generates reports and provides information related to the endpoint life-cycle management and security compliance. Troubleshoots endpoint agents installed on clients to ensure that all systems are receiving updates. Troubleshoots and maintains primary ECM/SCCM components. Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, Management Information Systems, or related field required. In lieu of education, leadership may consider 5 years of applicable experience. Minimum of three years of experience with hardware and software desktop support. Technical experience working with computer infrastructure a must. Experience in an advanced Windows system organization environment, monitoring and administering Microsoft Endpoint configuration Manager (ECM/SCCM) system components and resolving system and client issues. Hands on experience with a variety of enterprise applications. Experience using packaging tools for system imaging and software deployment. Knowledge of Microsoft Deployment Toolkit (MDT) and ECM/SCCM community a plus. Knowledge of Active Directory group policy objects, organizational unit structure and administration of endpoint policies. ITIL v3 or v4 foundation certification a plus. Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0211424 Job Function: Information Technology Featured: No
    $27.5-44 hourly 47d ago
  • Tech Support Engineer, MI - 2

    Fujifilm 4.5company rating

    Network Technician Job In Bismarck, ND

    The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in primary support across our Synapse products, and the ability to support more complex issues. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills. To meet the needs of our customers, working outside normal business hours and on some weekends/holidays is required. In addition to working OT to handle workload and meet required metrics/expectations. **Company Overview** FUJIFILM Healthcare Americas Corporation is a comprehensive healthcare company that has an extensive range of technology and expertise in the detection, diagnosis, and treatment of diseases. Fujifilm's innovative portfolio includes solutions spanning diagnostic imaging, enterprise imaging, endoscopic imaging, surgical imaging, and in-vitro diagnostics. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com . FUJIFILM Holdings Corporation, headquartered in Tokyo, leverages its depth of knowledge and proprietary core technologies to deliver innovative products and services across the globe through the four key business segments of healthcare, electronics, business innovation, and imaging with over 70,000 employees. Guided and united by our Group Purpose of "giving our world more smiles," we address social challenges and create a positive impact on society through our products, services, and business operations. Under its medium-term management plan, VISION2030, which ends in FY2030, we aspire to continue our evolution into a company that creates value and smiles for various stakeholders as a collection of global leading businesses and achieve a global revenue of 4 trillion yen (29 billion USD at an exchange rate of 140 JPY/USD). For more information, please visit: ************************ . For further details about our commitment to sustainability and Fujifilm's Sustainable Value Plan 2030,click here (************************************************************* . **Job Description** **D** **uties and Responsibilities:** + Supports our Synapse products by remotely troubleshooting and resolving issues, assessing and clearing monitor alarms, and providing our customers with timely responses. + Works on 3rd party hardware, software, and network related issues that are sold or supported by FUJIFILM. + Effectively documents the troubleshooting of issues and follows the TAC escalation process to move cases to the next level engineer. + Engineers must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document the interactions within a case. + Works cross-functionally with other Synapse teams/products as required and handles other duties as assigned. + Monitors TAC phone system wallboards to ensure that proper statuses are maintained. + Positive customer surveys, documentation accuracy and consistency, timely case and project completion, and finishing the assigned trainings are standard expectations for all FUJI engineers. + Maintains a high level of success with yearly goals provided by your manager and metrics defined on a team level. + Working outside of normal business hours, overtime, holidays, and participation in an on-call rotation are required to cover the needs of the business. + Some short notice overnight travel, based on the needs of the business, to work on customer systems. + Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures. + Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. **Qualifications:** Baseline Qualifications: + Bachelor's Degree, Trade School Certification (Industry related), or Industry Experience Equivalent. + One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications preferred). + Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server, and/or Oracle. + Superior communication and interpersonal skills, excellent phone manner. + Ability to achieve results and meet goals in a fast-paced, team environment. + Ability to make independent decisions based on interpretation of technology data and product knowledge. + Excellent organizational and multi-tasking skills. Preferred Qualifications: + FUJIFILM Synapse Administration experience. + Knowledge with Synapse application front end. + Knowledge of Synapse workflows and their implementations. + Experience with clinical data transfer protocols and interfaces (HL7 and DICOM). + Working knowledge of medical informatics architecture (VMware and Storage Solutions). + Security Certifications (Security + or higher). + Working knowledge of Linux Architecture. + Knowledge of PostgreSQL. Key Performance Indicators: + To maintain this position, within two years of starting this role, the engineer must: + Obtain Security+ Certification (Security + or higher) + Acquire the knowledge necessary to be designated as a TAC Subject Matter Expert (SME) in two disciplines. + All engineers much maintain a case workload within 10% of the median of their peers at a minimum. + Case backlogs must stay at or below 25 cases (not including escalated cases) unless approved by management. **Physical Requirements:** The position requires the ability to perform the following physical demands and/or have the listed capabilities: + The ability to sit up to 75-100% of applicable work time. + The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. + The ability to stand, talk, and hear for 75% of applicable work time. **TRAVEL:** + Occasional (up to 10%) travel may be required based on business need. _In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._ _For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at_ _******************************_ _. Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours._ **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************. **Job Locations** _US-Remote_ **Posted Date** _1 week ago_ _(3/21/2025 9:11 AM)_ **_Requisition ID_** _2025-33813_ **_Category_** _Engineering_ **_Company (Portal Searching)_** _FUJIFILM Healthcare America Corporation_
    $51k-77k yearly est. 10d ago
  • Network Engineer (Defense Health Systems)

    ASM Research, An Accenture Federal Services Company

    Network Technician Job In Bismarck, ND

    Analyze and study complex system requirements. Design software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manage software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools. Estimate software development costs and schedule. Review existing programs and assist in making refinements, reducing operating time, and improving current techniques. Supervise software configuration management. **Primary Responsibilities** + Provides technical guidance for directing and monitoring information systems operations. + Directs compilation of records and reports concerning network operations and maintenance. + Troubleshoots network performance issues. + Analyzes network traffic and provides capacity planning solutions. + Monitors and responds to complex technical control facility hardware and software problems. + Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance. + Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications. + Understanding the LAN/WAN/Internet Networking fundamentals + Familiarity with the TCP/IP protocol and Network Connection concepts Hands on experience with Windows and Linux connection troubleshooting techniques and tools Experience with Remedy and SNOW Experience with Networking Knowledge of DNS records, IP addresses, NAT IP addresses Knowledge of basic networking commands in Linux and Windows **Minimum Qualifications** + 5-7 years of systems/network engineering experience + Experience with healthcare systems + Bachelor's Degree in a related field of study. + US Citizen with the ability to obtain and maintain an ADP IT-II Public Trust Clearance based on the minimum of a Tier 3 investigation. Federal Government requirement. + Experience in network engineering, configuration management, problem management, and performance management **Preferred Qualifications** + Experience with large-scale enterprise system of systems integration and deployment. + Experience with Cerner EHR implementation. + Familiarity with DOD Configuration Management and Systems Engineering methodologies. + HL7 and Electronic Health Record testing experience. **Other Job Specific Skills** + Experience understanding and managing customer expectations + Experience coordinating with multiple technical and operational teams to achieve the necessary program, project or activity plans, and schedules while maintaining within budget guidelines. + Experience in assigning tasks to contractor personnel that are located in multiple time zones, supervising on-going technical efforts, and managing contract performance on new task orders and projects identified by the customer. + In-depth knowledge and practical experience implementing, administering, performing testing, and analyzing network systems **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $94100-140K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $94.1k-140k yearly 60d+ ago
  • Systems Support Engineer II

    Red River 3.1company rating

    Network Technician Job In Bismarck, ND

    At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success. Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships. We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback. Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: + **Collaboration** - You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team. + **Creativity** - You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value "brainstorming" as an expression. + **Empathy -** You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long-term relationship. + **Integrity** - You willingly receive and give feedback; you are open about what's working and what needs to improve; you admit mistakes openly and share learnings widely. + **Judgment** - You are intentional when making decisions, with an aim toward long-term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions. + **Purpose** - You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the pursuit of excellence. + **Resilience** - You thrive in rapidly changing circumstances; you adapt to change; you know when to include or escalate to others; you embrace a hard challenge. + **Selflessness** - You are considerate when searching for new and different ideas; you seek what's best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful. The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification and resolution activities, as well as growing and developing the organization's perception with existing customers through exceptional customer service. Candidates must be energetic and focused with a strong motivation to learn new technologies and management and maintenance processes. This position requires dedication, persistence, effective utilization of provided resources and the ability to deliver superior customer service. This role will report to a team leader. **Minimum Experience and Certifications:** + Minimum 3 years of IT experience with IT administration and support experience with windows administration and management of Active Directory, DHCP, DNS, and Group Policy + Previous Experience in a fast-paced consulting or MSP environment as plus + Experience with administrating and maintaining Windows Server 2016 and above. + ·High level knowledge of supporting/managing desktop operating systems + ·Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues + ·Basic virtualization Administration which may include rebooting virtual machines, resource allocation, basic architecture knowledge + Strong domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCP · Strong ability to troubleshoot Windows and Mac OS related issues at hardware and software levels. + ·Strong ability to troubleshoot Remote Desktop Services and VPN (SSL and IPSec) + Strong ability to troubleshoot Office365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell + Experience with MS Intune MDM including but not limited to configuration policies, compliance policies, and app protection for various device types. + Experience with Microsoft AutoPilot + Intermediate knowledge of Backup Solutions (Veeam preferred) + Intermediate knowledge of troubleshooting common remote solutions such as RDP and Azure WVD + Basic understanding of core network components + Maintaining standards and documentation on an ongoing basis as products and technologies evolve **Preferred Education and Certifications** + Bachelor's degree desired + Desired certifications: CompTIA A+, Network+, MCSE, MS Azure Administrator, Office 365 **Additionally, an ideal candidate will possess:** + Strong consulting and communication skills · Demonstrated ability to understand and prioritize customer needs or Experience in delivering customer-focused solutions. + Confidence and experience in front of clients + Strong ability to work in a team-based environment. + Ability to be a self-starter and possess good time management skills. + Strong ability to manage their ticket queue in tandem with taking client phone calls. Basic Qualifications: + U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit (********************************************************************************************** offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional). **EOE M/F/DISABLED/Vet** Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com . PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River. _Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our_ _Applicant Tracking_ _System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter._ **Don't see a job you want to apply for? Click '** **Get Started** **' below to send us your resume so we can reach out for future openings!** Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That's what it means to Rock the Red. Are you ready? + We work with purpose, looking to disrupt the status quo in meaningful ways. + We act with integrity, showing respect for all and demonstrating our commitment to ethics + We value collaboration and work as a team to accomplish goals + We elevate creativity, and support curiosity to re-imagine the use of technology + We have a strong work ethic, and seek continuous improvement in all we do + We embrace philanthropy, working together to drive positive change and lasting impact within communities around us Please see the linked document below for our consumer privacy notice. The notice provides you with information about what Red River Technology LLC and its affiliates (collectively referred to as "Company", "we", "our" or "us") may collect about you, how this information may be used by Company, your privacy rights and the Company's obligations in accordance with California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA"). ************************************************************************************** ******************************************
    $67k-88k yearly est. 27d ago
  • Computer Field Tech Position-Bismarck ND

    BC Tech Pro 4.2company rating

    Network Technician Job In Bismarck, ND

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $24k-31k yearly est. 60d+ ago
  • Network Production Engineer, Network Infrastructure

    Meta 4.8company rating

    Network Technician Job In Bismarck, ND

    The Network Infrastructure team is responsible for designing, building and operating one of the largest networks in the world. Networking is at the core of all Meta products and experiences, and we are looking for seasoned Production Engineers who are interested in solving complex technical challenges in the Backbone or Datacenter Network domains.Production Network Engineers at Meta are hybrid software and network engineers who keep reliability and scalability in mind as they work on different parts of the lifecycle (designing, building, and operating our worldwide network). This role offers an opportunity to solve the scaling challenges of supporting billions of people using our family of apps; to cutting-edge challenges in AI workloads that power new Meta products. **Required Skills:** Network Production Engineer, Network Infrastructure Responsibilities: 1. Conceiving, developing, and deploying systems and tools to keep the network running reliably and efficiently 2. Establish and implement global best practices and contribute to the design of new scalable network solutions 3. Define and partner with network hardware, software, and vendor teams on the development of network platforms 4. Participate in an on-call rotation to support the global network infrastructure and analyze data to diagnose and identify root causes to network issues 5. Lead projects to address hard technical challenges, directly contributing to roadmaps and partner alongside the best engineers in the industry to develop reliable and scalable solutions 6. Help onboard new team members while working with other technical leads and managers to make the team a success **Minimum Qualifications:** Minimum Qualifications: 7. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. 8. 7+ years of relevant experience developing scalable and reliable systems and/or networks 9. Experience coding in higher-level languages (e.g., Python, C++, Go, Rust, etc) 10. Experience learning software, frameworks and APIs 11. Engineering degree, or a related technical discipline or equivalent experience 12. Experience in configuration and maintenance of network devices and NMS systems, or applications such as web servers, load balancers, relational databases, storage systems and messaging systems 13. Experience developing and understanding network device configuration for at least one vendor (Juniper, Cisco, Arista, Brocade, etc.) **Preferred Qualifications:** Preferred Qualifications: 14. Expert knowledge of TCP/IP and IPv6 15. Protocol knowledge in one or more of BGP, MPLS, ISIS or similar routing protocols - knowledge in typical configurations and performance tuning 16. Understanding of routing and switching - hardware design and knowledge of forwarding and data planes 17. Understanding of RDMA congestion control mechanisms on IB and RoCE Networks. 18. Understanding of AI training workloads and demands they exert on networks. 19. Understanding of the latest artificial intelligence (AI) technologies. **Public Compensation:** $177,000/year to $251,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $177k-251k yearly 60d+ ago
  • Exadata, ExaCS, ExaCC - Principal Technical Support Engineer (West Coast, US Citizen) - for SSC

    Oracle 4.6company rating

    Network Technician Job In Bismarck, ND

    **Department Description** Cloud and Exadata Database Support Organization Oracle Solution Support Center (SSC) is a specific unit within Oracle Support, focusing exclusively on facilitating the continual operational improvement of customers' Oracle environment, throughout the lifecycle of Oracle solution. The SSC team is made of a number of highly skilled and experienced Oracle support engineering team in charge of servicing designated set of ACS Customers. Service delivery is primarily remote and requires advanced knowledge of the full Oracle Database product stack, from an implementation and supportability standpoints. **Job Description** This position is for a Senior/ Principal Technical Support Engineer, US Citizen, clearance / clearance eligible based in West Coast time zone. The team's main responsibility is to solve & resolve highly complex technical issues on Oracle Cloud and Exadata On-Prem platforms, spanning across database footprint including Exadata architecture, Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, ZDLRA, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, GoldenGate, Replication, Security, Networking, Enterprise Manager etc. The candidate is required to work in partnership with team members including SSC Customers, ACS/SSC and GCS engineers and Managers, Account Managers, ACS Sales and product Development teams. Selected candidate should have hands on experience on UNIX, Linux and/or Solaris platforms. The candidate will be widely regarded as a domain authority (SME) and will need to demonstrate an ability to resolve complex problems across wide stack. Selected candidates should be able to work autonomously as well as within a group The Engineer will be a key member of the technical problem solving as well as problem avoidance team, routinely sought after to address very complex and demanding, critical customer issues. **RESPONSIBILITIES** The main role of a Support engineer is to solve highly complex technical problems (Oracle Database & Cloud/Exadata) requiring high level of technical expertise + Works directly with customers + Participates in weekend rotation and shifts + Participates in initiatives that improve overall product and documentation quality + Participates in product/platform testing + Drives improvements in product quality + Serves as Situation Manager on highly critical Customer issues + Consults with Management in directing resolution of critical Customer situations + Consults with Customers on complex use of Oracle products + Achieves knowledge transfer through development and delivery of training, knowledge sessions, mentoring etc. + Creation/Review of Knowledge Articles + Contribute significantly towards the "My Oracle Support" Database communities + Analyzes work load, determines standard processes and implements changes to improve productivity + Proactively contribute to increasing the team efficiency by sharing knowledge, providing feedback about standard processes, writing tools / utilities **QUALIFICATIONS** - Technical degree or equivalent experience i.e. BE / B.Tech / M.Tech / MCA / M.Sc. in Computer Science / Management Information Systems / Engineering / Math / Physics or validated professional and technical experience. - Greater than 10 years of industry experience **TECHNICAL SKILLS** We are looking for a core technical person, who has hands-on Database administration experience on UNIX/Linux and/or worked as L3 level support engineer and/or having equivalent knowledge. You should have expertise in Exadata, Real Application Cluster (RAC), Dataguard & ASM/Storage areas. Operating systems expertise / SA &general awareness on rest of the areas mentioned below, will be an added advantage - Database architecture knowledge and administration - Experience with clustering technologies from different vendors - Thorough understanding of the Oracle database features - Extensive hands on interaction with large Database management systems - ZDLRA, Backup and Recovery, RMAN, knowledge of various restore and recovery scenarios. - Performance Tuning, Parallel query, Query tuning - Networking - Partitioning - Database Security - Golden Gate & Replication - Enterprise Manager - General UNIX/Linux concepts & Administration - Managing Kernel Parameters, Partitioning and File systems **PERSONAL ATTRIBUTES** + Self driven and result oriented + Strong Problem solving/analytical skills + Strong customer support and client relation skills + Ability to work effectively in high volume & high pressure situations + Effective communication (verbal & written) + Focus on relationships (internal & external) + Strong willingness to learn new things and share them with others + Influencing/negotiating + Standout colleague + Customer focused + Confident and decisive + Enthusiasm + Flexibility + Coaching/knowledge transfer + Ability to write technical Bulletins + We work west coast hours and weekend shifts **Work Location:** West Coast Time Zone geography, preferred. California, Washington, Oregon, Nevada, Idaho For External Candidates only Note - As part of Oracle's U.S. employment process, candidate(s) will be required to complete a background check, prior to an offer being extended.These background checks include:Prior Employment VerificationEducation VerificationSocial Security TraceCriminal Background CheckMotor Vehicles Records (where required for position) As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor's and Master's degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle's core products, applications, and tools. **Range and benefit information provided in this posting are Colorado-specific.** Colorado Pay Range: from $38.02 to $76.04 per hour; from $79,000 to $158,000 per annum; Overtime available with management approval. Equity may be approved based on skillset. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity---. Oracle offers a comprehensive benefits package which includes the following:1. Medical, dental, and vision insurance, including expert medical opinion.2. Short term disability and long term disability3. Life insurance and AD&D4. Supplemental life insurance (Employee/Spouse/Child)5. Health care and dependent care Flexible Spending Accounts6. Pre-tax commuter and parking benefits7. 401(k) Savings and Investment Plan with company match8. Flexible paid time off (unlimited or accrued vacation and sick leave)9. Paid parental leave10. Employee Stock Purchase Plan11. Adoption assistance12. Financial planning and group legal13. Voluntary benefits including auto, homeowner and pet insurance Career Level - IC4 **Responsibilities** **RESPONSIBILITIES** The main role of a Support engineer is to solve highly complex technical problems (Oracle Database & Cloud/Exadata) requiring high level of technical expertise + Works directly with customers + Participates in weekend rotation and shifts + Participates in initiatives that improve overall product and documentation quality + Participates in product/platform testing + Drives improvements in product quality + Serves as Situation Manager on highly critical Customer issues + Consults with Management in directing resolution of critical Customer situations + Consults with Customers on complex use of Oracle products + Achieves knowledge transfer through development and delivery of training, knowledge sessions, mentoring etc. + Creation/Review of Knowledge Articles + Contribute significantly towards the "My Oracle Support" Database communities + Analyzes work load, determines standard processes and implements changes to improve productivity + Proactively contribute to increasing the team efficiency by sharing knowledge, providing feedback about standard processes, writing tools / utilities Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range: from $37.98 to $76.06 per hour; from $79,000 to $158,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $79k-158.2k yearly 60d+ ago
  • Senior Network/Systems Administrator

    Govcio

    Network Technician Job In Bismarck, ND

    GovCIO is currently hiring for a Senior Network/Systems Administrator with an active Secret clearance. This position will be located in Sterling, VA and will be a fully remote position. **Responsibilities** Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures. + Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. + Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware. Provides regular monitoring and analysis regarding short and long-range planning for in-house systems. + Prepares or ensures that appropriate documentation exists, including operational instructions. + Writes or modifies basic scripts to resolve performance problems and automate administration tasks. + Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. **Qualifications** High School with 9+ years systems administration (or commensurate experience) Secret Clearance **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $94,150.00 - USD $112,500.00 /Yr. Submit a referral to this job (***************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2024-4892_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_
    $94.2k-112.5k yearly 60d+ ago
  • Principal Technical Support Engineer - Exadata

    Oracle 4.6company rating

    Network Technician Job In Bismarck, ND

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and raised issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A main focus is to create/use automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle). Career Level - IC4 **Responsibilities** A successful candidate will have hands on experience with: - Exadata Implementations - Oracle Exadata Cloud Services (ExaCC / ExaCS) implementation and administration - In depth knowledge of ASM architecture - In depth knowledge of RAC architecture - Experience with clustering technologies from different vendors - Thorough understanding of the Oracle database features - Extensive hands on interaction with large Database management systems - Good understanding of Support tools and Oracle diagnostics a plus - Programming and troubleshooting knowledge in C , C+- Good knowledge on Unix, Linux and/or Windows operating systems - Good hardware debugging skills - Good understanding of OCI fundamentals We offer strategic technical support to assure the highest level of customer satisfaction and knowledge exchange. A main focus is to create/use automated technology and instrumentation to diagnose, document, and resolve/avoid complex issues. We will be expected to become an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range: from $31.83 to $67.93 per hour; from $66,200 to $141,300 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $66.2k-141.3k yearly 60d+ ago
  • Journeyman Network/Systems Administrator

    Govcio

    Network Technician Job In Bismarck, ND

    GovCIO is currently hiring for a Journeyman System Adminstrator with an active Secret clearance. This position will be located in Sterling, VA and El Paso, TX and will be a fully remote position. **Responsibilities** Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures. + Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. + Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware. + Provides regular monitoring and analysis regarding short and long-range planning for in-house systems. + Prepares or ensures that appropriate documentation exists, including operational instructions. + Writes or modifies basic scripts to resolve performance problems and automate administration tasks. + Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. **Qualifications** + High School with 6 - 9 years system administration (or commensurate experience) + Active Secret clearance and able to acquire and maintain DEA suitability. \#bluestone **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $71,150.00 - USD $98,500.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************* **Location** _US-Remote_ **ID** _2024-4893_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_
    $71.2k-98.5k yearly 60d+ ago

Learn More About Network Technician Jobs

How much does a Network Technician earn in Bismarck, ND?

The average network technician in Bismarck, ND earns between $47,000 and $91,000 annually. This compares to the national average network technician range of $51,000 to $92,000.

Average Network Technician Salary In Bismarck, ND

$65,000

What are the biggest employers of Network Technicians in Bismarck, ND?

The biggest employers of Network Technicians in Bismarck, ND are:
  1. Oracle
  2. Govcio
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