Network Support Analyst Jobs Near Me

We are looking for a motivated and enthusiastic Entry-Level IT Support Technician to join our team. The ideal candidate will provide daily internal IT support and assist with Power App-related tasks. This position is perfect for someone who is willing to learn and possesses a basic coding background. • Daily IT Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, via email, or over the phone. • Troubleshooting: Identify and resolve technical issues by walking employees through problem-solving processes. Escalate unresolved issues to the next level of support as required. • System Maintenance: Perform regular maintenance tasks such as software updates, system backups, and security checks to ensure smooth operation of IT infrastructure. • Account Management: Create, modify, and disable user accounts as required. Manage permissions and access control settings. • Power App Development: Assist in the development, maintenance, and troubleshooting of Microsoft Power Apps applications. Collaborate with team members to design and implement new features and improvements. • Documentation: Maintain accurate records of technical issues, solutions, and best practices. Create and update user guides and support documents. • Inventory Management: Track and manage IT assets, including hardware and software inventory. Assist in procurement and deployment of new equipment. • Onsite Support: Be prepared to provide onsite support when called upon, even during remote working times. This includes the ability to travel to the office or other locations as necessary. Requirements Educational Background: equivalent in Information Technology, Computer Science, or a related field. Bachelor's degree preferred. Technical Skills: Basic understanding of computer hardware, software, and networking concepts. Familiarity with Microsoft Office Suite and Windows operating systems. Coding Knowledge: Basic coding skills in languages to Microsoft power Apps or any relevant language. Willingness to learn and develop Power Apps. Communication Skills: Excellent verbal and written communication skills. Ability to explain technical issues to non-technical users. Problem-Solving Skills: Strong analytical and troubleshooting abilities. Attention to detail and proactive approach to resolving issues. Customer Service: Commitment to providing high-quality customer service and support. Patience and empathy when dealing with user issues. Experience: Previous experience in an IT support role is a plus but not required. Internships, volunteer work, or personal projects showcasing technical skills will be considered. Certifications: Certifications such as CompTIA A+, Microsoft Certified: Power Platform Fundamentals, or similar are advantageous but not required. Power Apps: Experience with Microsoft Power Apps, including designing and building apps, is highly desirable. Language Skills: Proficiency in Japanese is a plus.

Russell Tobin is looking for a Technical Support Representative based in Columbus OH for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: Customer Supp/Account Rep-Sr -IT Location: Columbus OH Duration: 6 months Pay rate: $21.00/hour Executive Summary: The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first call resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service. Expectation of Role: • Customer Service Skills: o Demonstrate active listening in order to gain an accurate understanding of the situation o Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution o Acknowledging the sense of urgency for resolving the issue o Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding • Communicate effectively: o Producing accurate detailed documentation consumable by end users, level two support, and problem management o Maintain professionalism and netiquette to ensure messages are received as intended o Respond timely via the chat platform to prevent delay or frustration o Clearly document actions taken in ticketing record for tracking and data analytics • Technical Proficiency: o Leverage the chat tooling and ticketing platform effectively o Provide high quality end-user technical support, related to enterprise software and hardware o Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components • Culture Carrier: o Demonstrate the ability to collaborate with others o Display a safe and positive attitude o Adhere to policies and procedures and act in the best interest of the overall firm Qualifications: • Excellent customer service skills required • Excellent communication skills required • Problem solving skills • Self Motivated • Two to five years of chat experience • Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment • Preferred work experience in technical support role but not required Required Education: • High school diploma or GED with relevant work experience Benefits Disclosure “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

12 months contract Responsibilities include: Demonstrate strong customer service skills to provide phone support, including: Listening to the customer to gain an accurate understanding of the situation Being empathetic to the customer's situation and having a sense of urgency to resolve the issue Producing accurate, detailed documentation at the client, problem, and incident level Resolving conflict Responsible for high-quality end-user technical support related to enterprise software and hardware Handle assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 24/7/365 environment Provide after-hours and weekend support as needed under general oversight Ensure attention to detail, follow-through, teamwork, and a positive attitude Apply understanding of technology to support all existing systems Support all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via online chat, and in person Create a positive customer support experience by: Building rapport and trust with end users through a professional attitude and clear communication Ensuring timely resolution or escalation with a sense of urgency and clear communication of status to end users Work directly with internal end users to provide guidance, support, and sound communication principles, even in challenging situations Investigate, diagnose, resolve, and recover hardware and software problems Install, modify, clean up, run diagnostic programs, and repair computer hardware, peripherals, and software Qualifications: Excellent customer service skills Excellent communication skills 2-5 years of proven, related work experience in a comparable complex, high-tech, and fast-paced environment Preferred: Work experience in a technical support role (not required) Required Education: High school diploma or GED with relevant work experience Ability to diagnose problems in a complex environment and provide effective solutions quickly Self-motivated with the ability to work independently in a high-pressure environment Willingness to work variable shifts, including evenings, weekends, and public holidays Key Competencies: High-quality end-user technical support for enterprise software and hardware Strong understanding of technology with the ability to support existing systems Investigation, diagnosis, resolution, and recovery for hardware and software issues 2-5 years of proven, related work experience in a comparable complex, high-tech, fast-paced work environment

As a Systems Administrator you will use your strong technical skills to troubleshoot and resolve complex network or server issues, as well as handle day-to-day help desk activities. Key Responsibilities Plan, test, and implement upgrades for our information systems. Integrate new software applications. manage devices on our network through Active Directory, Intune, and Kandji. Manage user access with Azure and GPO. Configure hardware (Servers, Firewalls, SANs). Resolve technical issues and system outages. Run performance reports, analyze server metrics, investigate log files. Design, install and configure internal and customer-facing servers, network devices and firewalls. Proactively manage and maintain server, storage, network, and firewall systems. Administer and support core Microsoft, Palo Alto and Hyper-V technologies. Develop and implement project plans, risk assessments and contingency plans. Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment. Define and document best practices and support procedures. Provide after-hours support for Infrastructure related emergencies as well as occasional weekend maintenance. Maintain inventory and asset configuration documentation. Assist with hardware, firewall, telecom and software vendor evaluation, recommendation, and negotiations. Interact with customers and staff at the technical level, as required. Qualifications: Completion of a degree in an information technology field with 2+ years of experience. Experience in a Windows networked environment. Experience with Hyper-V Clusters using Failover Cluster Manager is a plus. Experience with Dell Storage solutions. In depth knowledge of Microsoft Windows Server and Desktop operating systems, Microsoft Office Suites. Experience with VOIP and digital phone system technologies is a plus. Experience configuring firewalls, VPN, routing, and networking technologies. Working knowledge of Active Directory and Exchange. Good communication skills and the ability to work directly with business users. Benefits: 401(k) Dental insurance Disability insurance Health insurance Paid time off Parental leave Tuition reimbursement Vision insurance Work from home Equal Employment Opportunity Commission (EEOC) Disclosure: Embrace Pet Insurance is an equal-opportunity employer committed to fostering an inclusive and diverse work environment. In accordance with applicable federal, state, and local laws, we do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, marital status, pregnancy, genetic information, physical or mental disability, veteran or military status, or any other protected characteristic under applicable law. Our hiring decisions are solely based on merit, qualifications, and the needs of the business. We are dedicated to ensuring a fair, reciprocal, and positive work experience for all employees, and we encourage applications from individuals with diverse backgrounds, perspectives, and abilities. If you have any questions regarding our equal employment opportunity policy, please contact the Human Resources department or an appropriate representative within the company. Additionally, if you require reasonable accommodations during the application process or while working as an employee, please submit a written request to the Human Resources Department. We take our commitment to equal employment opportunity seriously and strive to create a respectful and inclusive work environment for all team members.

Do you throw around words like “statistical significance” with reckless abandon? Are you someone who has a knack for recommending design decisions based on tangible insights - someone who finds the needles in the haystacks? Do you like Slack hangouts, flexible hybrid/remote culture, and unlimited PTO? If so, you may be a perfect fit for Nebo's award-winning UXO team. Being a UXO Specialist at Nebo Nebo is a human-centered agency built on a culture of respect, professional growth and care for every employee. With numerous perks, including hybrid in-office/remote work options designed to fit your needs, unlimited PTO, and free attendance to local marketing events, join this fun-loving team that occasionally talks Slack Smack. We're looking for the right person with a mind for phenomenal User Experience design, plus an interest in business strategy and analytical insight. You'll work as part of our collaborative UX team to make our clients' digital presence even more amazing and user-friendly. You will perform insightful UX Research, providing heuristic recommendations, and building and managing A/B and multivariate tests. Interested in putting your skills and talents to work? We'd love to have you. UX Optimization Specialist Job Description Assist in the development and execution of UXO strategies with the goal of increasing conversion rates and revenue for clients Contribute to Nebo's optimization processes, tools and strategies to increase efficiencies and results Effectively collaborate with other Nebo teams, including Intelligence (Research & Analytics), Content, Design and Engineering Develop hypotheses, testing briefs and reports for A/B tests Attend client calls/meetings when UXO work is being presented or discussed Assist in the research and creation information architectures and sites that guide users down carefully crafted user flows Requirements: Bachelor's degree 2+ years experience (UX / CRO / Analyst or related field) Loves to work with data, and has a basic understanding of statistics Strong creative communication skills Upbeat attitude, driven and motivated to work in a dynamic environment Nice-to-Haves: Experience with Optimizely, VWO and/or other testing platforms Experience with Google Analytics, Adobe Analytics and other digital analytics solutions Ability to pull insights from completed tests - even failed or inconclusive tests - for future usage Experience with Figma is a plus Experience in HTML, CSS, Javascript and/or JQuery is a plus Experience with UX design is a plus Nebo's Commitment to Diversity & Inclusion As a human-centered agency, we believe in uplifting our community and advancing society through inclusive business practices. We're dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.

Our Tier 1 Automotive Supplier Manufacturing client is seeking qualified candidates for the role of Quality Systems Administrator at their manufacturing facility in Columbus, OH. This role will work onsite, there is no remote work option for this role. This role will be responsible for the development, application, and maintenance of quality control systems. The schedule for this role will be M-F, 8:00a - 5:00p. Responsibilities: Develop and sustain the Quality Management system in line with the required industry standards (including: IATF16949, ISO 14001, ISO 45001), accreditation requirements and business requirements across the organization through existing and new procedures Responsible for assisting with the development of the quality strategy, policies, processes, standards and systems for the company and its supply chain Participates in auditing to ensure compliance, in cooperation with a third party accredited vendor Manage the audit programs, including IATF and TUV, to ensure that any nonconformities raised against certification bodies during audits are effectively corrected and independently verified Lead the team to achieve quality management system targets for customers and business goals Develop the QMS strategy and the management arrangements for key milestones, demonstrating solid progress against the plan Manage all external registration requirements to ensure they are met Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification requirements. Update quality documentation and communicate to carry forward all lessons learned from quality concerns Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits Requirements High School Diploma or GED 2 or more years of Quality Administration experience in a manufacturing environment Experience with ISO 14001 or ISO 45001 management systems and IATF 16949 is strongly preferred SAP experience strongly preferred but not required Salary and Benefits Salary range $55,000 - $70,000 Paid time off Health, Dental, Vision and Life Insurance 401k

It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Senior PKI Security Engineer to support our Corporate Systems team. If you are looking for an opportunity to make a difference as we develop scalable and strategic solutions to support our global growth, we want to hear from you! The Opportunity: As a PKI/KMS/HSM/Certificates Architect, Engineer, and Implementer you will be responsible for administration, operation, upgrade and support of Certification Authorities (CA), Registration Authorities (RA), online responders, and Hardware Security Modules (HSM) of a Microsoft Windows-based enterprise Public Key Infrastructure (PKI). You will take an active leadership role in maintaining and communicating PKI/KMS industry changes, advising and directing leadership to ensure that PKI requirements are addressed. You will ensure PKI systems align to the firms Information Security policies, standards, and the industry best practices. You will report to the Vice President, Infrastructure Security. The Day-to-Day: Build a mature enterprise-wide certificate management services and Public Key Infrastructure capabilities. Support the definition, design, and deployment of enterprise PKI system Provide detailed specifications for PKI/KMS infrastructure Provide roadmap guidance and recommendations to existing environment and future landscape (including the assessment & discovery work) Maintain detailed procedures, policies, baselines, and work instructions for PKI & KMS administration, advise on improvements An understanding of SSH, especially the configuration and use of SSH keys for authentication Experience with technologies that heavily use TLS/SSL encryption Represent PKI Engineering on organizational project teams and ensure adherence to existing security policies and standards Manage the successful technical delivery of Information Security projects and services for our customers by working directly with key business stakeholders, executives and project teams Keep up on current technologies and maintain awareness of industry trends and threats, focusing on PKI/PKE technologies Your Qualifications: 8+ years of advanced hands-on experience in deploying, configuring, and managing certificated lifecycle management (KMS), Public Key Infrastructure (PKI), Certification Authorities (CA), Hardware Security Modules (HSM), Registration Authorities (RA), Root CA, Azure Key Vault, Thales, Venafi, Keyfactor, and Entrust integration experience (PKI/HSM/KMS/CRL/CRT) Experience in Entrust, HashiCorp, Thales, DigCert, Venafi, Keyfactor Individuals in this role must be well versed and educated in common Information Security practices and the CISSP domains, and have general Information Technology experience You can use these experiences and education to identify opportunities for improvement of present information security environment, focusing on PKI, encryption, and certificate-based authentication solutions Expert level experience with PKI implementation and certificate lifecycle management solution Expert level experience with hardware security module (HSM) technology Expert level experience in MS Certificate Management Services and Active Directory Domain Services Expert level experience in SSL certificate management concepts, processes, and solution management Expert level experience in cloud solution development with Azure architectures as it related to PKI management Excellent knowledge in PKI / HSM ecosystem (technology, standards, implementations, & migration) Technical Skills: Public key infrastructure Strong authentication / multi-factor authentication technologies CodeSigning Cryptographic services Encryption Certificate Management Data Protection Bachelor's degree in Information Assurance, Computer Science, Cybersecurity, Information Systems or related field of study Security industry certification is required including but not limited to CISSP, SSCP, CISM, SANS GSEC, ECSA, ECSP, and Security+ Compensation: $140,000 - $180,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience Eligible for a discretionary bonus based on firm and individual performance Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs. See Fisher Investments Privacy Policy at https://www.fisherinvestments.com/en-us/privacy/usa?_ga=2.135**********************108636-153************108636 and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

Sr. Network Engineer - Team Leader - Fulltime Job Hybrid Boston - Must live local to New England to apply NO C2C - Must be able to work without sponsorship Team Lead, Network Operations Center (NOC) & IT Systems Engineer Seeking a Team Lead, Network Operations Center (NOC) & IT Systems Engineer to oversee our internal network operations. Reporting to the Director of IT Operations, you'll design, implement, and maintain network operating systems and services in a hybrid cloud environment, ensuring seamless performance for both our enterprise users and clients. Responsibilities Lead and execute various in-house IT projects with support from our NOC, SOC, Database, and Helpdesk teams. Serve as a Level 3 engineer for overseeing client-facing service desk operations. Manage and mentor a team of systems engineers across U.S. and offshore locations, providing 24/7/365 support for Microsoft Azure, Microsoft 365, and on-premises infrastructure. Innovate and standardize desktop and application delivery solutions to empower our enterprise users. This is your chance to work with advanced technologies, collaborate with senior IT experts, and grow your career in a fast-paced, team-oriented environment. Lead a team of systems engineers across U.S. and offshore locations, ensuring 24/7/365 coverage for client network infrastructure. Act as the hands-on leader for client-facing service desk operations, collaborating with customers, the Project Management Office (PMO), and offshore team leads to track SLAs, communications, processes, and reporting. Inspire a culture of teamwork, accountability, and continuous improvement. Manage the virtual server environment, disaster recovery solutions, and Microsoft Azure/AD/365 ecosystems. Perform daily monitoring and administration of networks, servers, and desktops, including Active Directory (DNS/DHCP/Group Policy) and user account management (adds, changes, deletes). Maintain corporate switches, firewalls, VPNs, routers, and wireless networking components. Administer Windows-based servers (2008-2019) for daily maintenance and ensure data security across network devices, addressing threats. Execute system builds (desktops, laptops, servers), application installations, patch management, and cloud migrations. Provide technical assessments, process documentation, and user training on desktop/network software and mobile devices. Manage system backups, perform data restores, and assist with software inventory and licensing compliance. Strategize and implement end-user computing solutions to enhance productivity. Required Skills & Experience Education: Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). Candidates with equivalent professional experience and certifications will be considered. 7+ years of support services experience managing corporate networks, including firewalls, switches, and routers (S2S tunnels, configurations, security, monitoring), with expertise in at least one of: Cisco, Meraki, Palo Alto, Aruba, Sonic Wall, Fortigate. 5+ years of support services experience in Microsoft Azure/365/Windows, including Active Directory services, in a lead administrative operations role. Exposure to Single-Sign On (SSO) and Identity Management concepts (Okta preferred). Knowledge of Windows Desktop applications, Windows 10/11, Windows Server 2008-2019, and Microsoft Office/365/InTune. Familiarity with wireless networking components and technologies like Cisco, Meraki, Palo Alto, Fortinet, Sonicwall, or Aruba. Experience with security tools such as EDR, SIEM, and Vulnerability Management. Proficiency in scripting and automation (Python, PowerShell, Shell, or similar). Leadership & Competencies: Prior supervisory experience (preferred) with a proven track record in a leadership role. Outstanding customer service, written, and oral communication skills. Strong consultative and analytical abilities, with experience working effectively with clients, technical staff, consultants, and vendors. Self-motivated, goal-driven, and detail-oriented, with the ability to multitask and prioritize in a fast-paced environment. Passion for technology, continuous learning, and tackling diverse IT projects. Ability to work independently and collaboratively in a team-oriented setting. Work Environment: Hybrid role with work-from-home flexibility. Participation in a 24/7 rotational shift to ensure continuous client support. o Up to 10% travel (local and out-of-state) for onsite client collaboration.

This is a hybrid (3 days onsite, 2 days remote) role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. About the Role As a Technical Support Engineer at Odoo, you will deliver technical solutions and support to help drive success for our SMB customers across North America. You'll collaborate with cross-functional teams to resolve complex challenges while serving as a trusted customer advisor. We're seeking a problem solver who can combine strong programming skills, empathy, and excellent communication to help businesses thrive. The ideal candidate understands business processes and can effectively translate technical solutions for various audiences. Responsibilities: Own and resolve support tickets (customer-reported problems and bugs) for Odoo tools and services Investigate technical issues by identifying root causes, describing symptoms, quantifying scope, and proposing both short-term fixes and long-term solutions Collaborate with cross-functional teams to resolve customer and partner technical challenges Serve as a technical advisor to customers and partners, effectively communicating product value to both technical and non-technical audiences Manage enterprise customer support across SaaS, PaaS, and self-hosted environments while delivering excellent customer experience Develop solutions using Bash, Python, JavaScript, and PostgreSQL Document resolved issues and implement solutions across customer environments to enhance knowledge sharing and continuous improvement Qualifications and Requirements: Bachelor's degree in Computer Science, Engineering, or related field Experience with Bash, Python, JavaScript, and database scripting (PostgreSQL preferred) Knowledge of ERP systems (CRM, Accounting, Inventory, POS) Strong problem-solving skills with the ability to translate technical concepts for diverse audiences Effective communication and collaboration skills with team members, partners, and customers Nice to have: 1-3 years of professional experience (technical support preferred) Experience with Odoo or similar ERP systems Background in SaaS or startup environments Experience working with Unix/Linux platforms A proactive learning mindset with a focus on continuous improvement Additional language skills (Spanish, French, or Portuguese preferred) Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $90,000-$105,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Job Title: System Support Specialist Employment Type : 100% Remote ( Candidate must reside in KY ) Workplace Type : Long-term Contract Summary: We are seeking a highly skilled System Support Specialist to join our team. This fully remote position focuses on delivering advanced technical support for our enterprise systems, with a strong emphasis on server and data storage management, alongside expertise in Microsoft solutions and device management. The ideal candidate will excel in troubleshooting complex issues, managing large-scale device deployments, optimizing server infrastructure, ensuring data integrity, and leveraging scripting expertise to enhance system efficiency. Key Responsibilities: Provide advanced troubleshooting for system issues across diverse technical environments. Manage and support large-scale enterprise device deployments. Implement, maintain, and optimize on-premises and cloud-based Microsoft solutions (e.g., Active Directory, Azure, Office 365). Develop and maintain automation scripts using PowerShell and other scripting languages. Manage and maintain enterprise server infrastructure, including performance optimization, security, and backups. Design, implement, and monitor data storage solutions to ensure data integrity, availability, and performance. Qualifications: Proven experience troubleshooting complex technical issues. Hands-on expertise in large enterprise device management. In-depth knowledge of on-premises and cloud-based Microsoft solutions. Strong proficiency in PowerShell and general scripting languages. Experience with server operating systems (e.g., Windows Server, Linux), virtualization technologies (e.g., VMware, Hyper-V), and server hardware. Proficiency in managing storage area networks (SAN), network-attached storage (NAS), and data backup and recovery solutions. Work Environment: Fully remote position, although the candidate must reside in the state of Kentucky. Collaborate with a dedicated team of eight professionals. Standard 8-hour workday with flexible start times between 7:00 AM and 8:00 AM, concluding between 4:00 PM and 5:00 PM. About EEG : Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Elford, Inc. has an opening for a Systems Administrator who wants to work with the construction industry's top talent. Founded in 1910, Elford, Inc. is a highly respected regional construction company based in Columbus, OH with significant operations in Charlotte, NC and the surrounding area. Our success lies in building lasting relationships with clients, business partners, and employees. Position Overview: Elford, Inc. is seeking a skilled Systems Administrator to support the administration, integration, and optimization of our core IT systems. This role will involve managing and maintaining databases, overseeing ERP framework and architecture, and supporting software deployment and patching processes. The ideal candidate will play a crucial role in facilitating seamless integration between IT systems and business units, ensuring the efficient operation of databases (SQL/NoSQL), ERP systems, and enterprise reporting solutions. Additionally, the role will involve supporting software updates, maintaining IT documentation, and driving improvements in data workflow integrity and system performance. This role is exempt and is in-person full-time at Elford's corporate headquarters (1220 Dublin Rd., Columbus, Ohio). Key Responsibilities: · Provide technical support for ERP framework, architecture, and engineering, ensuring smooth integration with business processes. · Support ITIL-based service management processes, including incident, change, and problem management. · Facilitate communication between IT and business units, translating technical requirements into actionable tasks. · Manage and maintain backup, disaster recovery, and business continuity plans to ensure data integrity and availability. · Support construction project accounting and corporate accounting systems through technical solutions and integration with business operations. · Oversee database administration and integration for both SQL and NoSQL databases to ensure optimal performance and data access. · Assist in ensuring compliance with regulations, including GDPR and HIPAA, by enforcing proper data security and privacy protocols. · Coordinate and implement software deployment and patch management processes to maintain secure, up-to-date systems. · Ensure the efficient coordination of software updates and patches across systems. · Maintain and organize IT documentation, ensuring best practices are followed for configuration, troubleshooting, and system maintenance. · Manage Tier 2 & 3 vendor relationships, working to resolve escalated issues and ensure service quality. · Utilize APIs for system integration and support software tool interoperability. · Develop and optimize reports and queries for enterprise-level reporting and analysis. Required Skills & Qualifications: · Proficiency in DNS, DHCP, VPN, and Firewalls, with a strong understanding of network configurations and security. · Experience with database management (SQL, NoSQL), ensuring performance and scalability. · Strong understanding of cloud security and compliance requirements. · Hands-on experience with software deployment, patching, and system updates. · Excellent attention to detail, ensuring systems are maintained securely and effectively. · Strong research capabilities to stay up-to-date with evolving technologies and best practices. · Experience in ERP framework, architecture, and engineering, particularly in a construction-related business environment. · Understanding of construction project accounting and corporate accounting systems. · Ability to facilitate effective communication between IT teams and business stakeholders. · Proficiency in report and query development for enterprise-level business intelligence. · Strong problem-solving and troubleshooting skills, with the ability to support diverse systems. · Understanding of private and public cloud-based databases, security, and access Preferred Qualifications: · Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). · Minimum of 5-7 years of experience in IT operations, system administration, and business system integration. · Familiarity with ITIL-based processes, ERP frameworks, and compliance standards (GDPR, HIPAA) preferred.

Freelance IT Programmers, Graphics, Video and motion editing, Developers, Electrician, Electromechanics, Contractors, Plumbers, Mason Bricklayers service, Music, audio specialist, Analyst, Acting and voice services online. Can work remote and or location work on a freelancer online platform engagement. Need to have a smart phone and lap top or desk top computer to perform work.

Data Center Engineer A2 Labs, LLC is seeking a IT/Data Center Engineer to join a dynamic team responsible for the design, migration, implementation, enhancement, optimization, and maintenance of our data center. The role involves working closely with engineering and IT teams on various technical projects for both internal use and external contract performance. This may include network consolidation, architecture updates, and site renovations or relocations. Location: The primary office location will be Arlington, VA, with local travel to our data center and other locations as necessary. A hybrid work-from-home schedule is negotiable. Key Responsibilities: Provide technical expertise in network integration and consolidation across multiple system environments. Address and resolve technical issues related to the installation and upgrade of network hardware and systems of moderate complexity. Interface with customers, vendors, and technical staff to analyze and align business and technical requirements. Engineer and implement technical solutions from initial design to final deployment. Collaborate with internal and partner engineers on projects to ensure the finalized solution meets business needs. Assist and train engineers on emerging technologies to enhance the organization's technical expertise. Incorporate software automation tools and scripting languages to handle repetitive tasks efficiently. Maintain detailed documentation and adhere to change management policies and procedures. Evaluate current and emerging technologies, conduct technical assessments, and make recommendations to senior staff. Demonstrate strong interpersonal and customer service skills, with the ability to complete individual projects and tasks with minimal oversight. Travel: Occasional travel may be required. Qualifications: Education: Bachelor's degree and at least 4 years of relevant experience required. A Master's degree with 2 years of relevant experience is preferred. Candidates with 6 years of relevant career experience may be considered in lieu of a degree. Technical Skills: Hands-on data center configuration experience, with a focus on VMware, Unix/Linux, and deployment of services. Direct experience with network routing, VLANs, and Site-to-Site VPNs preferred. Design and implementation of data center technologies, including power requirements, physical security, hardware installation, and maintenance. Strong familiarity with Cisco and pf Sense equipment, and experience in network and cybersecurity concepts (e.g., SSH, IPSec, PKI, firewall policies). Experience with federal security standards such as NIST 800-171 and CMMC preferred. Other Skills: Excellent troubleshooting abilities and problem-solving skills. Strong written and oral communication skills.x Ability to pass a background security check. Clearable U.S. citizenship is preferred. Additional Information: Competitive salary and benefits package. Opportunities for professional development and career growth. A2 Labs LLC is committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Contact Information: Interested candidates should send their resume and cover letter to *************.

Conviso Inc is looking to hire talented mid-level Network Engineer with storage and backup experience to join the IT Operations team: Network Experience - • Monitor, administer, securely install, configure, and maintain network equipment such as routers, switches, firewalls, Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS), network encryption devices Tactical Fastlane (TACLANE) and Electronic Key Management System (EKMS), load balancers, domain name system (DNS) appliances, F5, AnyConnect, ClearPass, SolarWinds, Palo Alto Firewalls and wireless infrastructure. • Perform disaster recovery operations and data backups when required. Storage & Backup Experience (Preferred) - • Design, install, configure, test, manage, monitor, support, and troubleshoot all storage and backup components, including addressing disaster recovery site requirements and remotely managing datacenter locations. • Execute the deployment of Backup Agents and perform upgrades and patching of Storage Devices and Storage Switches. Ensure the infrastructure supporting backups is reliable and available. Requirement: . Practical experience in managing firewalls within a multi-vendor environment, as well as experience with storage (preferred) installations, configurations, • Experience with DoD STIG Security Technology Implementation Guide Process • Required Professional and Vendor Certifications: Security + and 8570 certifications i.e. CCNA • Must be able to support on-call rotation and weekend support

Fūsus is disrupting the public safety industry as the SaaS leader for smart communities. We enable our customers to fuse sensors and data from a variety of sources to dramatically enhance the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert on the Fusus solution that includes all available apps, APIs, and new development roadmap Work with various industry standard Video Management Systems (VMS), IP Cameras, and Linux networking tools Work with Fūsus fleet management tools to perform over the air updates Integrate various 3rd party software platforms into the Fūsus solution Work with various relational databases including SQL Server Assist the Implementation team with complex network configurations and device set up Respond to inbound Customer support requests through email and telephone with the goal of resolving issues within 24 hours Troubleshoot Customer support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document all work within the Fūsus CRM support tool Participate in Fūsus sponsored training and certifications to advance technical skills Who You Are: 3+ years of experience working in information systems and networking Experience utilizing various relational databases including SQL Server Analytical thinker who systematically problem solves to find resolutions Strong knowledge of enterprise network equipment (routers, firewalls, tunnels), configuration and data flow Experience with security camera systems. VMS, DVR, NVR solutions strongly desired Job Type: Full-time Salary Range: $60,000-$80,000 Schedule: 8-hour shift On call Hybrid Scheduling (mix of office /work from home) Benefits: Fusus offers our full-time employees and their families an exceptional portfolio of employee benefits, including: Medical Dental Vision Life/AD&D Long-term Disability Employee Assistance Program (EAP) 401(k) with Employer Match Employee Wellness Program Generous Leave Policy Why Fusus? Fusus isn't just another software company - the work we do here actually saves lives. We're a diverse group of software, hardware and security experts that are hyper-focused on developing new technologies that help first-responders like police, fire and EMS personnel gain a clear picture of the situation on the ground. We're the anti-big-brother, serving the public good and ensuring that residents can enjoy increased security, while maintaining their privacy. We're exploring uncharted territory in the video-networking and data-transmission space, looking for new ways to create a common operating picture for public safety personnel worldwide. Working at Fusus means you get to apply your skills to really make a difference. You'll have a direct impact and voice in the development of our products. You'll work as part of a team, but will have a great deal of autonomy. We may be a small company, but we're growing fast, and as part of our team the work you do every day will matter - not just to the company's bottom line, but to our clients who need to get home safe every night. Working at Fusus is working to connect communities. Because connected communities are safer communities Diversity & Inclusion at Fusus: We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that. Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

Meta is looking for a forward thinking Network Engineer with technical skills in ILA Critical Infrastructure operations to join the Edge and Network Services (ENS) Operations organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via processes, systems, and data in one of the largest-scale networks in the world. The right candidate will thrive in a fast-moving operations organization and enjoy digging into complex operational and reliability challenges in order to implement process and technical system solutions at a global scale. **Required Skills:** Network Engineer, Operations & Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners. 2. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies. 3. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future. 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers. 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems. 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code. 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures. 8. Travel: International and Domestic travel may be required up to 15% 9. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites. 10. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes. 11. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base. 12. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners. 13. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering). 14. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management. **Minimum Qualifications:** Minimum Qualifications: 15. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. 16. Experience with OSP: Experience with construction practices, fiber performance specs, and enduring operations (fiber cuts). **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

The Role: This role is an exciting opportunity to be part of the team driving excellence in network service delivery for a high-growth organization transforming the biotech industry. We are seeking a Network Operations Engineer who will focus on managing daily network operations, troubleshooting Tier 1 and Tier 2 issues, and supporting escalation processes. Reporting to the Senior Manager - Network Operations, you will help ensure our global network remains stable, well-monitored, and efficient. Here's What You'll Do: Daily Network Operations & Support: Monitor and maintain Tier 1 and Tier 2 network operations, ensuring prompt incident response, effective troubleshooting, and timely resolution of service requests. Assist in the escalation process by gathering initial details and transferring unresolved issues to the Network Engineering team as needed Follow and update standard operating procedures (SOPs), troubleshooting documentation, and playbooks to support continuous improvement. Network Monitoring & Performance: Use observability tools to continuously monitor network performance, helping detect and resolve issues in a timely manner. Collaborate with monitoring teams to ensure effective alerting and complete visibility across network sites. Contribute to regular performance reviews by tracking and reporting key network metrics. Incident Management & On-Call Support: Participate in on-call rotations to help ensure 24/7 support for critical network incidents. Support incident management efforts by coordinating with cross-functional teams during outages and assisting with post-incident reviews. Vendor & Process Collaboration: Assist in managing vendor support contracts and work with third-party service providers (Cisco, Palo Alto, etc) to resolve network issues efficiently. Collaborate with the Service Manager and other stakeholders to help enforce SLAs and optimize change management practices. Here's What You'll Need (Minimum Qualifications) 3-5 years of experience in network operations or a related field, with a focus on Tier 1 and Tier 2 support. Solid understanding of network fundamentals including routing, switching, and basic network security principles. Familiarity with network monitoring tools and ITSM systems to manage incidents and service requests. Strong problem-solving skills, effective communication, and a customer-first approach. Here's What You'll Bring to the Table (Preferred Qualifications): Experience in high-growth industries such as biotech, pharmaceutical, or healthcare. Exposure to network observability platforms (e.g., Splunk, SolarWinds) and hands-on experience with ITSM tools (e.g., ServiceNow, JIRA). Industry certifications such as CCNA or equivalent network operations credentials are a plus. A proactive, innovative mindset with a passion for continuous improvement and operational excellence. Demonstrated ability to collaborate effectively with cross-functional teams and manage vendor relationships. At Moderna, we believe that when you feel your best, you can do your best work. That's why our US benefits and global well-being resources are designed to support you-at work, at home, and everywhere in between. Best-in-class healthcare coverage, plus a suite of voluntary benefit programs to support your unique needs A holistic approach to well-being, with access to fitness, mindfulness, and mental health support Lifestyle Spending Accounts to personalize your well-being journey Family planning and adoption benefits Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown Savings and investment opportunities Location-specific perks and extras About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. Moderna is a smoke-free, alcohol-free, and drug-free work environment. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. We're focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com. (EEO Employer) #LI-CK1 -

About Clear Street: Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets. We started from scratch by building a completely cloud-native clearing and custody system designed for today's complex, global market. Our platform is fully integrated with central clearinghouses and exchanges to support billions in trading volume per day. We've agonized about our data model abstractions, created horizontal scalability, and crafted thoughtful APIs. All so we can provide a best-in-class experience for our clients. By combining highly-skilled product and engineering talent with seasoned finance professionals, we're building the essentials to compete in today's fast-paced markets. At Clear Street We are seeking a highly skilled and motivated Senior Network Operations Center Engineer to join our team. The ideal candidate will play a critical role in supporting and growing our global financial networks, providing both internal and external support for our environment. Your primary responsibilities will be to provide overnight support for the US hours as well as support for our APAC and EMEA regions. You Will: Troubleshoot and resolve remote user connectivity issues, including VPN access and performance concerns. Perform network configuration changes and system checkouts as required, ensuring minimal disruption to services. Manage and maintain network firewalls, switches, and routers, ensuring consistent network performance and security. Provide occasional onsite support at local data centers for maintenance activities as needed. Offer strong desktop support services to remote users, troubleshooting hardware and software issues effectively. Utilize OKTA for multi-factor authentication (MFA) management and provide support for company email Work comfortably in a remote environment, supporting users across multiple locations and time zones. Monitor network and system performance using tools like LogicMonitor, CloudVision, and Prometheus, ensuring the health and stability of the infrastructure. Communicate clearly and efficiently with both technical and non-technical staff, escalating issues when necessary for timely resolution. Mature monitoring and operational readiness Requirements At least five (5) years of professional experience showing demonstrable experiences in troubleshooting remote user issues, especially VPN connectivity. Strong understanding of network devices, including firewalls, switches, and routers such as Palo Alto, Fortinet, Cisco Experience with OKTA, GMAIL services, and network monitoring tools like LogicMonitor, CloudVision, or Prometheus. Ability to work independently, taking ownership of network-related responsibilities within the region. Willingness to visit data centers occasionally for hands-on maintenance tasks. Excellent desktop support skills, with the ability to troubleshoot and resolve user issues remotely within the region, as the global team continues to expand and evolve its 24x7 support model. Strong communication skills and the ability to escalate problems when appropriate. Bonus Points: Experience with cloud environments (especially AWS) and the ability to troubleshoot and support EC2 instances and VPC communication. We offer: The opportunity to join a small and growing team of good people, where you can make a difference. An environment that embraces the utility of a DevOps oriented culture and combines it with a focus on CI/CD methodology. A meritocratic philosophy that champions collaboration. Competitive compensation, benefits, and perks.

REQUIRES FREQUENT TRAVEL IN THE DOMESTIC U.S. By Light is seeking an experienced Wired and Wireless LAN Systems Engineer to perform network design, development, installation/configuration, packaging, testing, implementing, and Tier 3 level troubleshooting of multi-vendor network-related equipment, including Aruba and Cisco, in support of government solutions ranging from single stand-alone to large-scale enterprise environments. By Light is an IT products and services firm specializing in software development, satellite/terrestrial communications, cyber security, and network engineering/design. Headquartered in McLean, VA, we provide support worldwide to DOD, Federal Civilian, and Health IT customers. The primary responsibility for this position includes all efforts involved with all engineering (designing, developing, configuring, testing, and implementing) tasks associated with the a variety of WLAN/LAN task orders involving wireless network solutions in both classified and non-classified environments. Additionally, the candidate will participate in capturing and analyzing technical requirements; documenting detailed system designs, implementation plans, and operations guides of network systems; participate in both project and operational meetings; providing Tier 3 level support utilizing change control processes. The candidate will also serve as a reach-back to field engineering teams supporting a variety of infrastructure projects. Responsibilities Responsible for the research and development of existing and new wireless technologies used to optimize and maintain DOD, commercial and corporate and networks. Which include the design, configuration, implementation, testing and troubleshooting of Wireless and LAN components and networks. Working with 3rd party and internal departments in integrating wireless equipment with current WAN and security infrastructure. Optimizing wireless performance while fulfilling security requirements for user/device authentication, encryption and intrusion detection, i.e. 802.1x RADIUS Authentication using EAP-TLS. Responsible for installation, configuration, troubleshooting, and modification of wireless network hardware and software. Which include: Provides tier 3 support with LAN/WLAN networks, client devices, including hand-held devices and associated LAN and WAN connectivity. Responsible for documentation of installed networks, to include systems design, operations and implementations guides, Visio design drawings, etc. Maintains the security and integrity of all wireless hardware and software. Required Experience/Qualifications This position will require frequent travel). When not on site, Engineers will be assisting in the development of project plans, designs and documentation for future sites as well as providing technical reach back to deployed installation teams. Education: Bachelor's Degree, or a AS/AA or two-year Tech School with 5-8 years of experience; or HS/GED with 10 years of experience; or a BA in a relevant technical area with 5 years of experience. A minimum of 5 years of experience in wireless and network communications industry is required Security + / DoD 8140 certification level IAT-I (must have within 3 months of hire) Aruba Certified Mobility Expert v8.x (ACMX) or Aruba Certified Design Expert (ACDX) Aruba Certified Switch Professional (ACSP) (must have within 4 months of hire) Familiarity with Survey analysis software or equivalent Proficiency with Aruba's Airwave management platform Knowledge of DNS & DHCP functions. Performs other related duties as assigned. Proficient with Microsoft Excel, Word and Visio. Must be able to multi-task, required to provide daily status/updates to supervisors/ managers Candidate must be a self-starter and possess the ability to identify all subtasks, prioritize work, and determine the tools / material required to accomplish their assigned task within the allotted time. Candidate must have strong problem-solving, as well as the ability to interact well with both internal and external engineers, technicians, and customers. Preferred Experience/Qualifications Aruba Certified ClearPass Professional (ACCP) Aruba Certified Mobility Expert (ACMX) (8.x Code Version) Aruba Certified Design Professional (ACDP) Certified Wireless Network Professional (CWNP) or equivalent Certified Cisco Networking Professional (CCNP) Special Requirements/Security Clearance Must possess a DOD Secret security clearance or have the ability to obtain one and/or pass an equivalent criminal/employment/education background check. Physical Demands Must be able to be stand, stoop, walk and climb ladders as required Must be able to lift 35 lbs