Teller
Mutuel Teller Job In Perry, FL
Performs all types of financial transactions, serves members by providing information about the Credit Unions products and services and assists with all processes and procedures related to branch operations.
Essential Functions
Perform routine financial transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, purchase of monetary instruments, and check cashing according to established FSU CU policies and procedures.
Fully comply with all state and federal regulations governing OFAC, BSA, and FACTA.
Evaluate checks for negotiability and apply standardized Check21 procedures when applicable.
Open new accounts by performing all necessary system functions and collecting all required documentation.
Must have working knowledge of the Shared Branching rules and regulations.
Respond to new account and loan inquiries by providing information about FSU CU products and services.
Contribute to branch production by educating members about beneficial products and services.
Respond to members' requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
Receive various information pertaining to members' accounts and route to proper department for processing.
Assist in all teller department operations, including but not limited to branch balancing, vault balancing, cash management, and night deposit management.
Balance the vault and cash equipment such as the ATM. In addition, ensure "night-drop", ATM deposits, and mail are all completed on time (same day) and correctly.
Report any problems or concerns of the department to the branch supervisor.
Maintain an adequate supply and oversee availability of daily cash, traveler's checks, money orders and cashier's checks. Monitor teller inventory and supplies.
Responsible for ensuring that branch is meeting documentation expectations and compliance requirements.
Must exhibit superior customer service skills and have a desire to contribute to a high functioning team.
NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.
Additional Functions
Assist with member complaints & discrepancies.
Responsible for Optical Imaging documents in the Teller area.
Job Specifications
Professional, well-developed interpersonal skills necessary for servicing Credit Union members and projecting a positive image as representative for the Credit Union.
Minimum requirement of a high school diploma or equivalent plus at least 6 months of previous cash handling experience. Other experience and/or performance may be considered.
Intermediate mathematical skill required (calculations and concepts involving decimals, percentages, fractions, etc.).
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, printers, filing cabinets and fax machines. Additionally, this job will be required to operate a vault, ATM for balancing process, cash counter, and cash advance machine.
This position requires manual dexterity, the ability to lift files and open filing cabinets and vault doors. Should be able to lift full boxes of work and be able to move full coin bags from the Fed. This position requires bending, stooping, or standing as necessary.
EEO Statement
Florida State University Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Salary Range
The salary range for this position is $11.84 per hour to $17.76 per hour. As a new hire, your starting salary will likely be between the 25th percentile and the midpoint of the range; however, all offers are based on the successful candidate's experience and qualifications.
Teller
Mutuel Teller Job In Davenport, IA
Join Our Team as a Teller at IHMVCU! IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds. If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry.
As a Teller, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions and personalized solutions to member needs. This position is based at our Davenport, Iowa location, however regional travel to assist other branch locations may occasionally be required.
Education and Experience:
* High School Diploma or equivalent, additional education in finance, business or related field is a plus.
* Relative experience in customer support, problem solving and providing quality service is preferred.
* High level of integrity and commitment to exceptional member service with genuine desire to help others.
* Ability to build rapport quickly, actively listen and develop strong member relationships.
* Strong attention to detail skills and commitment to accuracy.
* Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment.
What are some of the day-to-day responsibilities of a Teller?
* Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards.
* Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.
* Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings.
* Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily.
* The pay range for this position is $15.00-$16.00/hour. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity.
Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support:
* Outstanding training; We are committed to learning new skills and growing personally & professionally
* Competitive compensation
* 401(k) with company match and profit sharing
* Paid time off with paid holidays
* Life Insurance
* Paid Community Volunteering
* Education reimbursement
* Fitness reimbursement
* Health insurance including dental and vision
* Flexible Spending Accounts & Health Savings Accounts
* Employee Assistance Program (EAP)
* Access to fitness center
We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity!
Physical Requirements
* Standing: Remaining upright on the feet, particularly for sustained periods of time.
* Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
* Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
* Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
* Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
* Lifting Demands: Up to 50 lbs.
* Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
Teller I - Southern Dunes, Haines City
Mutuel Teller Job In Haines City, FL
As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.
SUMMARY/OBJECTIVES
A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
* Presents a neat and professional personal appearance, in accordance with bank policy.
* Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
* Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
* Performs the following teller duties:
* Processes transactions for savings, checking, and loan accounts.
* Maintains a neat and orderly work area.
* May assist in guiding and training new tellers.
* May allow customers access to safe deposit boxes.
* Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
* Sells certified checks within assigned limits.
* Balances transactions daily.
* May service/balance ATM.
* May utilize the branch capture system.
* Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
TELLER 1 FUNCTIONS
* 18 months or less experience
* Teller duties
* Other duties as assigned
Qualifications, Education, and Certification Requirements
* Education: High School diploma or equivalent
* Experience: Cash handling, sales, customer service. Previous banking experience preferred.
* Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
* The SouthState Way New Team Member Orientation
* Teller Foundations
* All assigned Regulatory Compliance Training
* Acknowledgement of all policies through DocuSign as assigned
* Additional training may be required dependent upon experience
PHYSICAL DEMANDS
* Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
TRAVEL
Travel may be required to come to meetings or training as needed.
Teller
Mutuel Teller Job In Niceville, FL
Bank tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Accepts retail and commercial deposits, loan payments, processes checking and savings account withdrawals.
* Cashes checks.
* Maintains an adequate cash drawer supply at all times; this includes buying and selling currency from the vault as necessary.
* Balances cash drawer in accordance with Bank procedures.
* Answers customer inquiries and refers customers to the proper service area for issues that cannot be resolved at the teller line.
* Provides additional products including Official Checks and Money Orders.
* Assists customers in accessing safety deposit boxes.
* Maintains the highest level of confidentiality with all customer information.
* Promotes the Bank's products and services.
* Records and processes deposits left in the night depository.
* Assists in the balancing of cash in the automated teller machine.
* Responsible for following the Bank's branch opening and closing procedures.
* Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
* Performs as a team member in allocating and coordinating the work flow.
* Contributes to the fulfillment of branch and company objectives and goals.
* Complies with all company policies, procedures and regulations.
Knowledge, Skills and Abilities
* Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
* Mathematical skills.
* Strong communication & organizational skills.
* Detail oriented, high degree of accuracy.
* Competence with computers, telephone, 10-key calculator and other office machinery.
* Ability to work in a fast-paced environment & under pressure as needed.
* The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank's exposure to loss or fraud and the ability to think through and rationalize decisions.
* The position requires a perceptive person who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to Bank needs, customer and employee goodwill, and the public image.
* Familiar with retail banking regulations and teller roles and responsibilities relating to each.
* The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED) required; or one to three years related experience in cash handling or customer service and/or training; or equivalent combination of education and experience.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Other Qualifications
Floater Teller - must be able to travel to any branch location to cover periods of absence or peak business periods. Must be able to work Saturday rotation schedule and must be able and available to work the opening and/or the closing schedule.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to count currency and coins; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, bend and/or crouch. The employee must lift and/or move up to 15 pounds. Specific vision abilities required by this job include ability to adjust focus and view a computer screen throughout the shift.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Part Time Teller
Mutuel Teller Job In Tampa, FL
Job Details Entry Tampa, FLDescription
Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places to Work." MIDFLORIDA offers a positive team culture, an open-door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company! Join us in our mission to improve the financial well-being of our members!
Tellers perform the following functions:
Provide excellent service by completing transactions and answering questions in a timely and accurate manner.
Improve the financial well-being of our members by offering products and services to save time and money.
Manage a cash drawer and assist in daily branch operations and balancing.
Presents a neat and professional personal appearance, in accordance with credit union professional image standards.
Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
Exhibit a high degree of integrity, trustworthiness, and professionalism always.
Exude a positive and professional attitude with members and partners consistently.
Develop a strong understanding of customer facing technology with the ability to discuss with and enroll members in self-service options.
Proactively identify ways to improve employee and member experiences.
Perform other duties as assigned.
Qualifications
Qualified candidates will possess:
Possess excellent customer service skills along with strong verbal and written communications skills.
Must have a strong desire to help people.
Proficient in the use of computers, the internet and Microsoft Office.
A history of meeting or exceeding sales expectations.
Availability to work any shift between the operating hours of 7:00 AM - 7:00 PM Monday through Friday and between 8:00 AM - 1:30 PM on Saturdays.
A High School Diploma or equivalent is required.
Previous cash handling skills preferred.
Physical Demands:
Must be able to lift up to 25 pounds and must be able to stand for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
MIDFLORIDA Perks:
Stability
Opportunity for growth
Paid time off
401K Plan with employer matching
Health, Dental, and Vision Insurance - Telehealth plans for employees and family; Dental & Vision plans for employee only
Employee Assistance Program - No waiting period to access benefits.
Salary and Bonuses - Bonus programs and annual appraisals with salary increase opportunities.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Virtual Teller - Downtown Birmingham
Remote Mutuel Teller Job
Role: Provides real time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). Performs a variety of financial transactions. Provides professional, prompt, and courteous service and respects the confidentiality of members.
Working Hours: 4/10's with an off day on Thursday
Essential Functions & Responsibilities:
Through video transmission via the Interactive Teller Machine (ITM), processes a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals. Ensures that proper endorsements and identification are obtained and follows Credit Union policies and procedures.
Works with multiple software programs concurrently to complete transactions, and communicates with more than one member simultaneously.
Provides a high level of professional and courteous service while observing due diligence for validity of transactions.
Performs end of day balancing according to procedures. Adheres to security, audit, and compliance requirements.
Supports Credit Union growth by recognizing opportunities to promote Credit Union products to meet members' needs.
Performs other job-related duties as assigned.
Performance Measurements:
Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher.
Balance and accurately post transactions with minimal errors on a daily basis.
Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
Maintain a dependable record of attendance and timeliness.
Maintain a professional work environment and businesslike appearance.
Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
Other Skills: Must have excellent written and verbal communication skills and interpersonal skills in order to interact professionally and effectively with members via video transmission equipment. Must be comfortable, professional and friendly on camera. Able to prioritize tasks, deal effectively with competing and changing priorities and meet deadlines. Accurate, detail-oriented and organized. Good knowledge and understanding of Credit Union products, services, policies and procedures. Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities. This includes, but is not limited to Reg CC and CTR requirements. Good knowledge and understanding of all Credit Union computer systems and software programs required to perform job duties. Must be able to use multiple software applications simultaneously.
Work Environment: Cube environment with majority of time sitting at desk using video equipment to interact with members.
Teller/Customer Service
Mutuel Teller Job In Fort Lauderdale, FL
Space Coast Credit Union (SCCU), the largest state charted credit union in Florida, is looking for a Full Time Teller/Customer Service to join our ONESCCU team at our Cypress Creek Branch. SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!
Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.
SCCU Team Member Benefits:
ONESCCU annual bonus available!
Medical, Dental & Vision Insurance
HSA (Health Savings Account) with SCCU matching contribution
SCCU Paid Long Term and Short Term Disability coverage
SCCU Paid Term Life Insurance
Employee Assistance Program (EAP)
Paid Time Off
401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
Tuition Reimbursement Program
SCCU Team Member financial discounts & perks (save money every month!):
Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
Fixed low rate credit card- 5.99%, if approved
FREE Identify Theft Protection!
No fee SCCU accounts
Teller/Customer Service Salary range
$17.34 - $18.47 per hour
Teller/Customer Service Responsibilities:
Deliver exceptional member service, facilitating various deposit and loan transactions, including new account processing and loan closing. Assess members' needs and make appropriate referrals for SCCU products and services, resolving issues promptly and accurately.
Demonstrate effective sales and service skills by consistently meeting established goals.
Consult with members regarding SCCU products and services, recommending additional offerings to meet their needs.
Periodically act as floor manager, assessing walk-in members' needs and directing them to the appropriate information source to ensure maximum lobby efficiency.
Handle new account opening transactions accurately and efficiently, including paperwork completion, verification of identification, and assistance with check orders and debit card setup.
Close consumer loans as scheduled, effectively explaining various loan products and payment options in compliance with governmental regulations.
Assist members with various services, such as safe deposit box access, check orders, and setting up online banking applications, to enhance quality service.
Perform quality assurance duties for loans and new account documentation.
Process all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments, to provide complete member service.
Balance cash, monetary instruments, and daily work accurately to ensure member account integrity.
Teller Customer Service Requirements:
6+ months prior experience in customer service and/or cash handling preferred.
Education:
High School Diploma or equivalency
Schedule:
Full Time during Branch hours of operation: Monday - Friday 7:45 am - 6:30 pm Saturdays, Alternating on Rotation, 8:45 am - 1:30 pm.
Virtual Teller
Remote Mutuel Teller Job
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pspan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"The Virtual Teller focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the Virtual Teller is charged with embracing an attitude of lifetime learning and excelling in creating the very best member experience. The Virtual Teller's core authority rests in his/her ability to accurately assess member needs and provide effective solutions in a kind and caring manner./span/span/span/p
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lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Serve Texas Tech CU members and employees pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Greet and welcome every member in a professional, TREKS manner. /span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Answer member requests, inquiries, complaints, and concerns in a timely, accurate, and kind manner whether received in-person, online, or by telephone./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Complete member transactions through interactive (digital) teller machines (ITM's)./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Receive and process checks, cash, and mail in payments from members./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Assist members with completing check orders and changes of address as needed; provide troubleshooting assistance per members' request./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Support Texas Tech CU staff in researching and resolving routine member questions, problems or complaints regarding Texas Tech CU products and services./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Mail, fax, or email documentation as needed./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Maintain a thorough working knowledge of Texas Tech CU policies and procedures./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Maintain knowledge of all state and federal regulations that are applicable to Virtual Teller position./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Attend and participate in job-related training sessions./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Maintain member confidentiality./span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Ability to adapt to changing organizational and operational needs; may take on additional duties and responsibilities as needed. /span/span/li
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lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Must be at least 18 years of age/span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"High school diploma or equivalent required/span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Previous Teller, Customer Service, Retail, or Food Service experience is preferred./span/span/span /li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Experience meeting individual and team goals. /span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Ability to build rapport with all members/callers and stay calm under pressure. /span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Excellent communication skills, both oral (over the phone) and written. /span/span/span/li
lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Ability to multitask accurately and promptly./span/span/span/li
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Teller
Mutuel Teller Job In Lake Charles, LA
First Federal Bank of Louisiana is currently seeking a Part-Time Teller at our Nelson Office, located in South Lake Charles, Louisiana. The schedule for this position is Monday - Friday from 2 PM - 6 PM. No weekends required.
About Us
First Federal Bank of Louisiana is a full-service, locally owned, community bank that has helped build the communities we serve for over 70 years. With 16 branches serving 11 communities in Louisiana, we are proud to offer our customers a wide variety of products and services to meet all of their financial needs. We offer Personal and Business Checking Accounts, Savings and CDs, multiple Retirement options, Home Equity Lines of Credit, as well as Mortgages and Consumer Loans. Our established Investment and Insurance divisions also offer a full line of products. Over the years, First Federal Bank has established a reputation for fast, professional service. We believe our customers expect and deserve nothing less.
Position Summary
Performs all phases of teller operations including usual paying and receiving functions plus a variety of duties pertaining to customer transactions. Establishes and maintains customer satisfaction as the singular priority in all activities. Identifies and acts upon opportunities to refer customers to FFBLA specialists from other lines of business who provide specific products that meet the customer's needs.
Essential Duties & Responsibilities include, but are not limited to, the following:
Greets customers immediately, in-person and by telephone; ascertains nature of business; answers telephone and gives information to callers or routes call to appropriate individual
Accepts deposits, loan payments, savings deposits, and collection items
Cashes checks, Savings Bonds and processes savings withdrawals
Prepares paperwork or computer input for customer transactions
Secures and maintains daily cash drawer limits and balances drawer each day
Accepts stop payments, drafts, loan payoffs
Sells and/or balances official bank checks
Prepares change orders for commercial customers
Refers bank products and services, including insurance and investment services, to appropriate bank representative
If designated as a relief teller, will be required to travel to other branch locations, as needed
Complies with specific job related BSA policies and procedures, including but not limited to: obtains proper identification; completes CIP requirements; completes and submits Customer Transaction Reports (CTR), Suspicious Activity Reports (SAR), Monetary Cash Sale Forms on time and in accordance with BSA policy; recognizes “red flags”; reports suspicious or unusual requests to the BSA and Security Officers; performs OFAC scans in accordance with BSA policy
Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy.
Contributes to team effort by accomplishing related duties, as assigned
Minimum Qualifications
High school diploma or general education degree (GED); and
A minimum of six (6) months cash handling and related customer services experience required;
Previous bank teller experience preferred
Schedule
The normal part-time work schedule at the Sulphur Branch is Monday through Friday, 1:00 p.m. to 6:00 p.m. May occasionally be required to come in early or stay late as needed. 25 to 27 hours per work week. Regular attendance is required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties & Responsibilities
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.
Teller
Mutuel Teller Job In Panama City, FL
Tyndall Federal Credit Union is an established Credit Union based in Panama City, Florida with branches across the Florida Panhandle and South Alabama. We offer our employees a family-orientated work environment with numerous exciting benefits and career growth. We are looking for the next member of our #TeamTyndall family!
Our Mission:Tyndall Federal Credit Union is committed to making a meaningful difference in the lives of our members. We take pride in the great care we offer our members and employees alike!· Our Credit Union serves more than 114,000 members.· We believe in helping our members reach their financial goals and making dreams come true along the way!· We believe having a diverse workforce yields greater innovation, inclusion, and creativity.· Tyndall Federal Credit Union knows the importance of philanthropy in our communities. That's why in addition to giving back through community service grants and sponsorship, we encourage our employees to volunteer in their community - and get paid while they're doing it!
Benefits:· Family First Leave- Providing 12 weeks of 100% paid bonding time to all Full Time Eligible employees. · We offer an excellent 401(k) plan with generous employer matching.· All employees receive paid 16 community volunteer hours.· Full Time (up to 40 hours per week) positions also offer paid bank holidays, paid time off, excellent health/vision/dental benefits and more!
The Location: Tyndall Federal Credit Union is based in Panama City, Florida. This position will be located at our 23rd Street Branch
Role:Assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Cross-sells credit union products by answering inquiries, informing members of new services and product promotions, ascertaining member's needs, and directing members to a Universal FSR.
Essential Functions & Responsibilities:Receives and processes member financial transactions, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed. Posts transactions to member accounts and maintains member records and confidentiality. Reviews member accounts to refer credit union products and services that will benefit the member; completes cross-sales. Assists with reconciling daily transactions ensuring cash, checks, vouchers and recylcers match system records. Assists with cash recyclers and the vault as needed. Welcomes members and provides routine information concerning credit union services; directs members to appropriate departments for specific information. Ensures compliance with all regulatory programs including but not limited to the Bank Secrecy Act, Office of Foreign Asset Control Program and Customer Identification Program. Assists other department personnel and performs other duties as assigned. Remote employees must adhere to their agreed-upon work schedule from a secure location, participating in virtual meetings, video conferences/other communications, and maintaining regular, responsive communication during working hours.
Performance Measurements:Provides friendly, professional, and personal service to all members.Maintains a working knowledge of the credit union's products and services.Conducts daily transactions with minimal errors.Complies with all established policies and procedures.Informs management of any suspicious activity ensuring compliance with established regulations.Completes required annual BSA/AML training with a passing grade of 80% or higher. Completes required Red Flags Program requirements to include documentation of discrepancy resolution as needed.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Tyndall Federal Credit Union is an Equal Opportunity Employer. As an equal opportunity employer, Tyndall Federal Credit Union does not discriminate against any employee or candidate on the basis of age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Requirements
Experience:
One month to twelve months of similar or related experience.
Education:
A high school education or GED.
Interpersonal Skills:
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills:
Good communication skills. Able to type, use computer, credit union software, and general office equipment including 10-key calculator. Requires basic to intermediate knowledge of Microsoft Windows, Word, Outlook, and Excel.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description $16.75
Teller
Mutuel Teller Job In Fort Lauderdale, FL
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Fort Lauderdale, FL at the 4th and Federal retail banking branch. Bilingual Spanish preferred.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller
Mutuel Teller Job In Carter Lake, IA
With history dating back to 1856, American National Bank is one of the largest privately owned banks in Nebraska with branch locations in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.
Together, we can do more for your future…
At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.
We offer:
* Competitive base compensation with additional performance-based annual earning potential
* Career growth potential built into every role
* 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
* No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
* Paid Time Off, Paid Holidays and Paid Volunteer Time
* Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
* Dental Insurance with significant premium contribution by ANB*
* Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
* Tuition Reimbursement*
* Gym Membership Reimbursement*
* Discounts on Banking and Financial needs
* Eligibility Criteria Apply
Job Summary
American National Bank is looking for a new Teller to serve the needs of existing and prospective clients. We are seeking an individual who provides top customer service, possesses previous cash handling experience, and places a high level of importance on confidentiality.
Schedule: 40 hours per week, Monday-Friday between the hours of 7:45am-5:45pm; rotating Saturday 8:15 am-12:15pm
Essential Job Duties & Responsibilities
* Consistently provides high quality client service while effectively processing transactions and supporting sales.
* Records all transactions, prepares daily settlements of teller cash, and proofs transactions according to branch procedures.
* Processes transactions for various bank products and services including the following: deposits, withdrawals, loan payments, cashier checks, money orders, and credit card cash advances.
* Performs clerical duties such as answering calls, processing incoming mail and deliveries, filing, and typing.
Experience and Education
* Four to six month's teller experience, or equivalent client service and/or cash handling experience.
* Previous sales experience, preferred.
* In pursuit of high school diploma or its equivalent is required.
Virtual Bank Teller
Remote Mutuel Teller Job
Title: Virtual Bank Teller Duration: Contract to Hire Our client, a leading digital bank, has an immediate need for Virtual Bank Tellers. The Virtual Bank Tellers will demonstrate excellent decision-making abilities, mitigate risk and
ensure contractual Service Level Agreements are adhered to. This role also serves as part of the
Digital Support Team by fielding all incoming customer phone calls and various forms of digital
communication from clients. This position is responsible for solving customer
issues, performing various account maintenance requests and providing additional support as
necessary to create a seamless one touch resolution for each customer. This role also requires a
high level of dedication to providing excellent customer service both over the phone and through
various digital channels. This position requires schedule flexibility in order to meet the
Company's scheduling demands of a 24/7/365 Contact Center. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
• Efficiently answer inbound calls, secure messages and other communications from digital
bank clients.
• Accurately manage communication for new digital bank customers related to new
account onboarding.
• Solve problems and answer questions; listen to and anticipate clients' needs in order to
completely and accurately resolve their issue on first contact, reporting problems in
systems and identifying client impacting situations proactively
• Utilize numerous programs and systems to investigate, troubleshoot and resolve client
tickets and inquiries.
• Actively participate in testing of bank environments, validation of data and use of
systems to adequately verify new code and enhancements are fully vetted.
• Monitor Digital Bank applications and decision based on structured account onboarding
procedures while adhering to respective regulations and policies.
• Complete all transactions with accuracy and within guidelines, policies or procedures,
exercising discretion and independent judgement.
• Develop oneself professionally by participating in training, engaging in self improvement
initiatives and skill-building activities to enhance product knowledge, systems
knowledge, sales and client relations skills.
• Actively participate in coaching and feedback sessions by setting goals and achieving
results.
• Proactively take advantage of opportunities to become more involved with job training on
processes or procedures through daily job functions.
• Perform all other related duties as required or assigned. QUALIFICATIONS:
• Associate's Degree or equivalent experience in a related field
• Experience working within a Bank or Credit Union in a
customer service role (Bank Teller, etc.)
• Working knowledge of computer hardware and software systems, and diagnostic utilities
• Expert communication and documentation skills, both verbal as well as written
• Strong technical training skills and detail oriented
• Exceptional interpersonal and client engagement skills
• Proven analytical and problem solving abilities
• Ability to prioritize work to meet deadlines
• Maintain flexibility in schedule to allow for occasional travel
Teller - Full-time (Winter Haven)
Mutuel Teller Job In Orlando, FL
POSITION TITLE: Teller - Full-time DEPARTMENT: CLASSIFICATION: Non-Exempt REPORTING RELATIONSHIP Head Teller/Assistant Branch Manager POSITIONS SUPERVISED: None Must provide quality customer service and adhere to the customer service standards as set forth by the bank. Conduct transactions between customers and the Bank accurately by following the Bank's policies and procedures as well as federal regulations. Recognize opportunities to grow customer's relationships by referring to other lines of business within the Bank as well as core banking products. Handle routine customer inquiries, problems and maintain favorable customer and employee relations by performing the following duties.
ESSENTIAL DUTIES & RESPONSIBILITIES
Below includes the essential duties & responsibilities, other duties may be assigned.
* Counting and sorting money;
* Process deposits, withdrawals, payments & monetary instruments;
* Balance cash drawer daily;
* Complete Currency Transaction Reports;
* Complete Monetary Instrument Log;
* Adhere to Bank policy and federal regulations;
* Provide quality customer service;
* May be asked to assist customers with safe deposit entry;
* May assume ATM/Vault processing and other duties as assigned
EDUCATION &/OR EXPERIENCE
* High school diploma or GED (General Education Degree) required.
* Computer literacy preferred. Knowledge of Word & Excel a plus.
OTHER SKILLS / QUALIFICATIONS
* Demonstrates excellent customer service consistently;
* Basic computer skills (10 key);
* Communicate well with customers and their team mates;
* Must possess basic language skills to write and speak clearly, effectively and appropriate to business standards;
* Adheres to customer service standards and serve as a role model to fellow associates;
* Must be well organized, accurate, and attentive to details;
* Must be cooperative and willing to assist others;
* Must be able to deal with stressful situations;
* Must be able to multi-task and have thorough knowledge of teller functions and responsibilities.
* Shows initiative and will go the extra mile for customers and the team while working within the scope of Bank policy;
* Position may require the ability to work before or after normal business hours to attend various employee meetings, training sessions, and community events supported by the Bank.
PHYSICAL DEMANDS
To process transactions, handle cash, inspect negotiable instruments and operate required teller equipment, the employee is required to stand for long periods of time and they must possess satisfactory vision and hand/finger dexterity to perform the job duties. At times an employee might need to utilize step stools/small ladders necessitating the ability to climb, balance, kneel, stoop, bend and reach. Employee might be required to occasionally lift or move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
WORK ENVIRONMENT
Professional environment working 40 hours per week; may need to work overtime hours when asked. Will be required to work in the Saturday rotation. May be required to work at another branch on a Saturday and/or due to staffing shortages. Must be accustomed to professional, business office environment in manner and dress. Must demonstrate excellent human relations skills with customers and bank associates.
COMPLIANCE WITH REGULATORY REQUIREMENTS
Each associate is responsible for compliance with all applicable regulatory requirements affecting the banking industry as well as applicable programs, policies and procedures. When an associate has supervisory responsibilities, he or she will make certain that their staff understands their responsibilities to comply with applicable regulatory issues and internal programs, policies and procedures.
Teller I (Part Time) - South Ohio Ave - Live Oak, FL
Mutuel Teller Job In Live Oak, FL
Hours: 20 Pay Details: $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
Depth & Scope:
* Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
* Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
* Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
* Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
* Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
* Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
* Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
* Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
* Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
* Verifies customers' identities by following customer authentication policies & procedures
* Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
* Adheres to safe deposit box procedures/operations and guidelines
* Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
* Accountable for ensuring confidential customer information is securely stored throughout the day
* Understands the importance of and follows dual control
* Follows all security and audit measures to minimize potential loss
* Utilizes bank tools and processes to detect, address and prevent fraud
* Expected to complete all required in-classroom training and on-line training by established due dates
Education & Experience:
* High school diploma or GED
* 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
* Ability to work during operating hours to include weekends, evenings, holidays as scheduled
* Demonstrated Customer Service skills preferred
* Strong organizational skills
* Detail-oriented
* Ability to function in a fast-paced and changing environment
* Excellent communication skills with ability to be concise, clear and consistent
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Frequent
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Full Time Teller - Denison
Mutuel Teller Job In Denison, IA
What You'll Be Doing
As a Teller at Bank Iowa you will be responsible for providing an exceptional client experience, both in person and on the phone in our Denison location. You will be responsible for processing both business and individual banking transactions while managing a cash drawer, which includes balancing cash accurately and efficiently. Tellers also maintain and develop a working knowledge of basic bank products and services; and support the sales and service efforts of the teller team by identifying and referring sales opportunities to the appropriate bank team member. This role offers an exciting opportunity for candidates with prior teller, banking, or some retail sales experience who are interested in beginning a career in banking at Bank Iowa.
Provides an exceptional client experience while supporting client banking needs, such as deposits, withdrawals, payments and other typical teller transactions.
Answers client questions and inquiries and provides account information both in person and on the phone.
Develops relationships with clients and contributes to improving their financial wellness while supporting and furthering their relationship at the bank.
Our Denison location is open between the hours of 8:30 AM to 5:00 PM Monday through Friday and 8:30 AM to 12 PM on Saturdays.
Requirements
Skills/Experience You'll Need
High School Diploma/G.E.D.
6 months to 1 year cash handling and/or client experience, in professional office environment preferred.
Ability to exhibit professionalism with internal and external clients.
Ideal candidates will have some banking experience, strong customer service focus, ability to listen to customer needs and suggest solutions for those needs, excellent oral and written communication skills, and ability to learn and utilize multiple computer applications.
What you'll love about us
Our team members love working here, and the prevailing reason is this: our people. In addition to the great team you will be a part of, here are some of the other reasons why our team members love working here.
A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing.
Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allow our team members to think big.
Blending work and life - As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives.
Continued learning opportunities - Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well as, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs.
Community Involvement - Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO.
Recognition - Bank Iowa is proud of our team members who “Live our Values”. Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year.
Our People-Centered Culture
At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities.
At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you.
Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
Community Banker- Teller- SE 14th
Mutuel Teller Job In Des Moines, IA
Full-time Description
TITLE: Community Banker
JOB FAMILY: Community Bankers
DEPARTMENT: Retail Banking
PAY GRADE & FLSA: 3; Non-exempt
The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs.
ESSENTIAL FUNCTIONS:
Process client transactions in a professional and efficient manner while following established policies and procedures.
Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed.
Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits.
Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses.
Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation.
Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments.
Balance cash vault according to established procedures.
Process requests for foreign currency transactions.
Identify potential fraud accounts and take appropriate action to prevent loss.
Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures.
Follow all established procedures to ensure compliance with federal regulations.
Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals.
Actively promote banking products and services to the community.
Answer client questions, address client concerns, and provide resolutions to inquiries.
May quote client deposit rates.
Collaborate with other team members to ensure a positive banking experience for all clients.
Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
Assist with client outreach and demonstrate support for company culture.
Foster and preserve a culture of diversity, equity, and inclusion.
Additional duties and responsibilities may be required to support the company's mission and vision.
QUALIFICATIONS:
High school diploma or equivalent required.
Previous banking, client service, or related field with cash handling experience.
Excellent client service skills.
Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment.
Strong interpersonal and written communication capabilities.
Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail.
WORKING CONDITIONS:
Duties are performed in a professional office environment.
Requires travel to other bank locations.
Availability to work on Saturdays.
Overtime may be required.
Extended periods of standing and ability to lift fifty pounds.
At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger.
QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status.
It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.
Full-Time Teller - Kimberly Rd
Mutuel Teller Job In Davenport, IA
Our mission at DuTrac is to be a trusted partner with our members to make a difference in their lives by working directly with each person to help them achieve their financial goals. Our staff provides excellent service to our members and builds long term relationships to make sure our members succeed in whatever those goals may be. As a Teller at DuTrac.. you have the power to be the difference maker!
Integrity, Community, Engagement and Education are the qualities you will find in DuTrac's working environment. You will appreciate working in DuTrac's family- friendly culture that provides excellent opportunities for both personal and career growth while providing a competitive salary and benefits package.
As a Teller, your knowledge and member service skills will provide you the opportunity to assist our members in the following areas:
•Accurately processing transactions while providing a positive member interaction while adhering to established guidelines
•Assist members in determining what their financial needs are and making appropriate recommendations for products and services that provide the most benefit to them
•Will be responsible for accurate teller balancing of all currency
Branch hours are M-Th 8:30a-5:00p, Fri 8:30a-5:30p. All Tellers will be required to work Saturday mornings on a rotating basis from 9:00a until 12:00p.
Check out all of our career opportunities at **********************
DuTrac is proud to be an Equal Opportunity Employer.
Teller
Mutuel Teller Job In Pinecrest, FL
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operational efficiency
Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
Process deposits, withdrawals, transfers and loan payment transactions for customers.
Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
Assist in daily balancing and processing of ATM(s), including the processing of all entries.
Assist in the verification of deposits in the night and lobby depository.
Assist with the dual control vault responsibilities.
Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Client experience
Deliver excellent client experiences consistently and promptly resolve client issues effectively.
Ensure an excellent overall client experience by assisting clients with select service needs.
Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
Identify cross selling opportunities and refer clients/prospects to the appropriate team.
Promote bank products and services to further enhance client relationships.
Compliance and risk management
Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Perform all other job-related duties as assigned
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office Suite
In addition, 10-key calculator; coin counter
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
Not necessary
Hours:
Monday - Thursday / 9:00 AM - 5:00 PM
Friday / 9:00 AM - 6:00 PM
Saturday / 9:00 AM - 1:00 PM
About Us
First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
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Community Banker- Teller- Part-Time Division Street
Mutuel Teller Job In Davenport, IA
TITLE: Community Banker Part-Time 30 Hours JOB FAMILY: Community Bankers DEPARTMENT: Retail Banking PAY GRADE & FLSA: 3; Non-exempt The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs.
ESSENTIAL FUNCTIONS:
* Process client transactions in a professional and efficient manner while following established policies and procedures.
* Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed.
* Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits.
* Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses.
* Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation.
* Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments.
* Balance cash vault according to established procedures.
* Process requests for foreign currency transactions.
* Identify potential fraud accounts and take appropriate action to prevent loss.
* Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures.
* Follow all established procedures to ensure compliance with federal regulations.
* Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals.
* Actively promote banking products and services to the community.
* Answer client questions, address client concerns, and provide resolutions to inquiries.
* May quote client deposit rates.
* Collaborate with other team members to ensure a positive banking experience for all clients.
* Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
* Assist with client outreach and demonstrate support for company culture.
* Foster and preserve a culture of diversity, equity, and inclusion.
* Additional duties and responsibilities may be required to support the company's mission and vision.
QUALIFICATIONS:
* High school diploma or equivalent required.
* Previous banking, client service, or related field with cash handling experience.
* Excellent client service skills.
* Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment.
* Strong interpersonal and written communication capabilities.
* Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail.
WORKING CONDITIONS:
* Duties are performed in a professional office environment.
* Requires travel to other bank locations.
* Availability to work on Saturdays.
* Overtime may be required.
* Extended periods of standing and ability to lift fifty pounds.
SALARY AND BENEFITS
The minimum starting hourly wage for this position is $17.00 per hour. The actual wage will be based on qualifications and business needs and may vary, as permitted by applicable state law
This position is a regular part-time position, and individuals employed as regular part-time, are eligible for the following benefits subject to the terms, limitations and conditions of each benefit plan: Health, Dental, Vision, Life Insurance, Disability Insurance, FSA, HSA, 401K, Employee Stock Purchase Plan, Paid Time Off, Paid Holidays and additional Voluntary Supplemental Insurance.
At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger.
QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status.
It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.