At MicroAge, we help you find opportunity in disruption. Backed by industry experience and deep certifications, our experts help you navigate what's next.

Founder

Founders

MicroAge is an award-winning total technology services and solutions provider. For more than five decades, MicroAge has empowered businesses to advance, secure, accelerate, and transform—moving quickly with technology changes and across the channel to drive business forward.

Support Specialist

Renewals & Presales Support Specialist

Renewals & Presales Specialist


 Hybrid: Phoenix, AZ


 Renewals Support

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 Oversee tracking of upcoming renewal opportunities, secure quotes, and distribute notifications to sales teams.
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 Cultivate and manage relationships with suppliers and distributors for renewal contracts.
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 Leverage data analytics to inform decision-making processes, including identifying trends and patterns in renewal contracts.
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 Evaluate the effectiveness of renewal strategies using key performance indicators (KPIs) and metrics.
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</ul>

 Presales Support

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 Provide expert guidance on cloud licensing options and renewals for suppliers.
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 Oversee the setup and provisioning of Cloud SaaS service accounts and licensing.
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 Manage client license renewal requests, quotes, and orders through various system portals and applications.
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 Track and report on the financial status of cloud license orders and support finance teams with invoicing processes.
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 Administer the Supplier Incentive program, including managing claims, referrals, and direct submissions to suppliers.
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</ul>

 Qualifications

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 2-4 years of experience in lifecycle management, sales administration, licensing administration, contract management, and/or supplier incentive management.
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 Strong analytical skills and ability to analyze data and make data-driven decisions.
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 Strong verbal and written communication skills.
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 Proven ability to work independently and take initiative.
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 Self-motivated and goal-oriented with a high level of personal accountability.
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 Strong problem-solving skills and proactive communication.
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 Adaptability and resilience in a dynamic, fast-paced environment.
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</ul>

 Additional Skills & Attributes

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 Emphasis on data analytics and decision-making processes.
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 Focus on evaluating renewal strategies using KPIs and metrics.
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</ul>

 Why work at MicroAge?


 At MicroAge our team members are our smartest investment-in addition to our award-winning company culture and associate engagement and recognition initiatives-our benefits package is an important way of showing them that. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. MicroAge offers a competitive compensation plan and a culture that's landed us on the Phoenix Business Journal's Best Places to Work nine times.


 MicroAge Benefits-to Name a Few!


 · Comprehensive health, dental, vision, and 401K plans


 · Company paid basic life insurance, long term disability, and parental leave


 · Quarterly company contribution towards Health Savings Account (HSA)


 · Flexible hybrid work schedule


 · Frequent performance recognition awards


 · PTO and Paid Holidays


 · Associate Referral Bonus


 · Military Differential Pay for Active Military Associates


 Job Type: Full-time


 Pay: From $50,000.00 per year


 Benefits:


 

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 401(k)
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 Dental insurance
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 Disability insurance
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 Health insurance
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 Paid time off
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 Vision insurance
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 Work from home
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 Shift:


 

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 8 hour shift
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</ul>

MicroAge benefits

What benefits does MicroAge provide to employees?