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Merchandising Assistant skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical merchandising assistant skills. We ranked the top skills for merchandising assistants based on the percentage of resumes they appeared on. For example, 32.0% of merchandising assistant resumes contained sales floor as a skill. Continue reading to find out what skills a merchandising assistant needs to be successful in the workplace.

15 merchandising assistant skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how merchandising assistants use sales floor:

Assist customers with purchasing needs through the register, out on the sales floor, in the fitting room, etc.
Assisted customers on sales floor to help boost sales and also assist paying customers with merchandise not on sales floor.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how merchandising assistants use customer service:

Ordered merchandise according to customer demands, executed signing procedures for lingerie department, replenished, and provided exceptional customer service.
Assisted management in appraisal of associate performance by providing feedback on the effectiveness of customer service.

3. Customer Issues

Here's how merchandising assistants use customer issues:

Dedicated to resolving customer issues quickly.
Handle vendor, store and customer issues by applying problem solving, relationship management and communication skills.

4. Purchase Orders

Here's how merchandising assistants use purchase orders:

Finalized purchase orders for seasonal merchandise and managed relationship with outside vendors and fellow admin teams locally and abroad.
Provided administrative support including maintenance of automated purchase order system, statistical reports, and special projects.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how merchandising assistants use data entry:

Performed data entry including plugging in item stock keeping units on international website.
Conducted daily data entry projects and sales/product reporting per divisional needs.

6. Vendor Relations

Here's how merchandising assistants use vendor relations:

Set up new vendor relationships in internal proprietary system; worked with key manufacturers representatives to define agreement terms.
Maintained ongoing vendor relationships to ensure order accuracy, shipping deadlines and product consistency.

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7. PowerPoint

Here's how merchandising assistants use powerpoint:

Provided high-level administrative support to Director of Merchandising (prepared PowerPoint presentations, etc.)
Maintained Trend Sample Room with color charts, trend books & bought samples used for PowerPoint trend books.

Select Skills To Add To Your Resume

Sales Floor

Customer Service

Customer Issues

Purchase Orders

Data Entry

Vendor Relations

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how merchandising assistants use pos:

Process transactions through the POS system, shipping, process adjustments, ticketing of merchandise and return of damaged merchandise.
Worked with warehouse to assist in resolving problem orders and invoicing as well as troubleshoot issues in the POS system.

9. Inventory Management

Here's how merchandising assistants use inventory management:

Received, priced, and stocked new merchandise utilizing a computerized inventory management system.
Executed inventory management resulting in more efficient inventory tracking and increased revenue.

10. UPC

Here's how merchandising assistants use upc:

Communicated daily with 30+ vendors concerning purchasing of new and current products, pricing, UPC's, and item profitability.
Communicated Mark -up's, down's, UPC codes, style numbers and prints and patterns to vendors.

11. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how merchandising assistants use product development:

Collaborated with product development team to ensure visual direction and completion of merchandise - Maintained warehouse inventory and invoicing
Maintained daily communication with overseas vendors and offices to clarify and resolve product development issues.

12. E-Commerce

Here's how merchandising assistants use e-commerce:

Provided e-Commerce team with product specifications and additional inquiries.
Utilized e-Commerce platform and content management software to build all featured sales assortments for corporate website and other digital channels.

13. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how merchandising assistants use order entry:

Managed all aspects of inventory maintenance including item definition and purchase order entry for multiple departments and item categories.
Managed purchase order entry and maintained process of orders, including vendor communication and followed-up to ensure timely delivery.

14. Distribution Centers

Distribution centers are vital to the supply chain industry. They feature a specialized center that deals with the storage and shipping of goods as well as other vital distribution processes concerned with stocks and inventory.

Here's how merchandising assistants use distribution centers:

Perform daily analysis of import inventory for multiple Distribution Centers.
Provide strategic information between corporate distribution centers and chain.

15. Product Samples

Here's how merchandising assistants use product samples:

Coordinate with Assistant Buyers and Marketing Manager for ad copy editing and provide salon product samples for advertising photo shoots.
Organized and maintained fabric swatches and product samples * Coordinated merchandise directions and managed visual concepts for flagship stores

12 Merchandising Assistant Resume Examples

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Justin Davis Merchandising Assistant Contact Information Atlanta, GA (800) 555-8845 jdavis@example.com Skills • Depot • Sales Floor • Direct Reports • Product Development • Product Information • Safety Standards • Plan-O-Grams • End Caps • Public Speaking • E-Commerce Employment History Merchandising Assistant 2020 - Present The Home Depot Atlanta, GA • Delivered the flow of merchandise onto the sales floor within 24 hours of receipt while maintaining consistent and compelling merchandise presentation. • Helped meet and surpass quarterly sales goals. Assistant Merchandise Buyer 2018 - 2020 The Home Depot Atlanta, GA • Liaised between vendors and project managers to ensure efficiency; resolved all discrepancies between vendors and buyers. • Assisted Senior Buyers in negotiating costs and distributing purchase orders to the vendor base. • Use sales reports to guide and influence decisions on the merchandising product on sales floor. • Entered, maintained, and tracked purchase orders. • Assisted in asset management and flow from delivery to sales floor. Vendor 2016 - 2018 The Home Depot Atlanta, GA • Build and set up displays, stock and price merchandise for Home Depot Northeast area • Achieved high sales percentage with consultative, value-focused customer service approach. • Removed merchandise from cartons and packaging and stocked sales floor according to individual shelf display guidelines. • Managed inventory of supplies, monitoring critical level of stocks at multiple stores Demonstrate and teach Home Depot employees about new products • Provide customer service as necessary. Education High School Diploma 2016 - 2016


Jean Freeman Merchandising Assistant Contact Info Phoenix, AZ (480) 555-9679 jfreeman@example.com Skills Grocery ItemsNew MerchandiseSales FloorPlan-O-GramsProfitable SalesStock RoomStock ChecksCommunicationRetail SalesStore Shelves Employment History Merchandising Assistant 2018 - Present The Home Depot Phoenix, AZ • Full time employee for Home Depot(tm)s MET team. • Remove product from sales floor and setting them aside for later use. • Set seasonal layouts, price changes, removed old inventory from sales floor and ordered brochures/signage. • Provided product knowledge to store associates and provided excellent customer service on the sales floor. Merchandising Assistant 2017 - 2018 Bananas Phoenix, AZ • Checked logs to ensure store was meeting projected sales goals. • Replenish and standardize sales floor to drive service, sales, and gross margin. • Drive top line sales as leader of the store and coach associate to reach sales goals. • Monitor replenishment process to ensure the sales floor is maintained and all available sizes are represented. • Enforced company policies and helped management team to accomplish company sales goals. In-Stock Associate (Part-Time) 2016 - 2017 Amazon Phoenix, AZ • Stock * Shipping & Receiving * Unload Trucks * Packing * RF Scanning * Inventory • Wash out cargo containers or storage areas. Education Associate's Degree Criminal Justice 2015 - 2017 Arizona State University Phoenix, AZ


Michael Hudson Merchandising Assistant Chicago, IL mhudson@example.com (340) 555-3637 Experience Merchandising Assistant 2020 - Present The Home DepotChicago, IL • Work with other team members and store management on merchandizing stratagies. • Stock merchandise on sales floor. • Helped meet and surpass quarterly sales goals. • Introduce merchandise to sales floor according to updated planogram. • Removed damaged, out-of-code, not-in-set and discontinued items from displays and sales floor. Merchandising Assistant 2017 - 2020 The Mosaic CompanyChicago, IL • Place prices or descriptive signs on backdrops, fixtures,and merchandise of sales floor and windows. • Ensured all of the Activision products are represented on the sales floor in proper quantities. • Communicated with store management and built client relationships. • Acted as strategic client advisor for store management and associates providing on-going education on new product launches and promotions. Sales/Stock Associate 2016 - 2017 Dollar GeneralNashville, TN • Opened new merchandise and rotated stock to maintain freshness. • Provide excellent customer service, run the cash register, stock shelves, sweep and mop, etc. • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. • Cash Handling, Lead Cashier, Stocking, Customer service Skills Presentation Standards Store Shelves Company Standards Positive Attitude Assistant Merchandiser Product Category Communication Sales Floor Sales Transactions New Merchandise Education High School Diploma 2016 - 2016


Patrick Barnes Merchandising Assistant Employment History Merchandising Assistant 2011 - Present The Home DepotAtlanta, GA • Partnered with store management to implement Task Manager Online (TMO) projects. • Partnered with store management team on strategic planning, and execution of merchandise for maximum profitability. Merchandising Assistant 2006 - 2011 The Home DepotSaint Leo, FL • Lead teams to deliver legendary customer experience in all area stores by developing store management teams. • Remove product from sales floor and setting them aside for later use. • Changed layout of products on sales floor to ensure seamless and presentation standards are maintained. • Set seasonal layouts, price changes, removed old inventory from sales floor and ordered brochures/signage. • Stocked items on sales floor, Repriced clothing and assisted customers with finding items. File Clerk (Part-Time) 2004 - 2005 Quintairos Prieto Wood & Boyer PaTampa, FL • Reorganized employee file records Alpha/Numeric organization • Assisted hospital physicians in completing their medical records. • Maintained records, answered phones in a professional manner Scheduled appointments, composed e-mails, typed letters and memos Utilized office machines • Cashier, organizing, file maintenance, Responsible for high volume of monies and closing store, customer service Education Master's Degree Criminal Justice 2005 - 2006 Saint Leo UniversitySaint Leo, FL Bachelor's Degree Psychology 2002 - 2005 University of South FloridaTampa, FL Contact Information Atlanta, GA (840) 555-8341 pbarnes@example.com Skills Records Management Fedex Retail Sales Paper Files Sales Floor GEO Maximize Inventory Front Office Special Projects Appropriate Categories


Lori Jones Merchandising Assistant Atlanta, GA (700) 555-1371 ljones@example.com Skills Truck Shipments Customer Complaints Front Office Sales Goals Guest Service Courteous Service Special Events Product Information Emergency Room Reservations Employment History Merchandising Assistant 2017 - Present Neiman Marcus GroupAtlanta, GA • Maintained weekly contact with buyers for new and current products. • Reset sales floor for new seasonal merchandises and promotions. • Receive new merchandise and display on sales floor according to company guidelines. • Perform sales floor work, such as greeting or assisting customers, stocking shelves and checking inventory. • Ensured all products in storage areas were represented on the sales floor. • Mechandised clothing on sales floor. Merchandising Assistant 2013 - 2017 The Home DepotAtlanta, GA • Receive, open, unpack and issue sales floor merchandise. • Provided product knowledge to store associates, maintained strong relationships with Store management team and assisted customers. • Learned, referenced and applied product knowledge information. • Ensured the sales floor were continuously well-stocked with new receipts and merchandised according to Home Depot standards. Guest Services Associate 2012 - 2013 The Walt Disney CompanyOrlando, FL • Resolved ticket and park related issues with guests Supervised crowd control structure through the park Guest Services/Ticket sales • Attend classes and seminars in Guest Service, Management and Communication through Disney University. • Provide outstanding Guest service and assist with all Guest needs. • Trained all new guest service agents in Disney's Traditions training program. • Transferred to guest service at Wide World of Sports, provide answers to questions about sporting events. Education High School Diploma 2012 - 2012


Johnny Elliott Merchandising Assistant San Diego, CA (630) 555-8044 jelliott@example.com Experience: Merchandising Assistant The Home Depot San Diego, CA 2020 - Present • Enforced planogram integrity across 6 stores, including the nations largest Home Depot as well as two of the smallest. • Introduce merchandise to sales floor according to updated planogram. • Partner with store management to maximize market conditions and focus on business opportunities. Merchandising Assistant Burlington San Bernardino, CA 2017 - 2020 • Capture store markdowns Merchandise and replenish product Follow plan-o-grams and store directives Recover sales floor • Helped in receiving by unloading, hanging, and pricing merchandise for sales floor. • Process incoming inventory and merchandised sales floor. • Recovered sales floor during shift and after close of store. • Analyzed selling using company reports and Excel on a daily basis in order to react to sales trends. Legal Extern California Department of Rehabilitation Davis, CA 2015 - 2017 • Act as the designated legal counsel to all Insurance Investigators in the assigned region. • Drafted research memoranda and prepared demurrers, replies, oppositions, and motions for summary judgment. • Served as lead counsel in over 100 administrative licensing disciplinary cases taken to a hearing. • Prepared legal memoranda on agriculture, intellectual property, labor and administrative law. • Assisted attorneys in document review, trial preparation, court filings, investor questionnaires, and records management. Skills • Non-Disclosure Agreements • Sales Goals • International Law • Legal Documents • Kroger • POS • Sales Floor • Legal Information • Legal Intern • Trial Preparation Education: Doctoral Degree University of California - Davis Davis, CA 2012 - 2015 • Major: Law Master's Degree University of California - Davis Davis, CA 2011 - 2012 • Major: Political Science Bachelor's Degree University of California - Davis Davis, CA 2008 - 2011 • Major: Political Science


Ann Black Merchandising Assistant Orlando, FL (360) 555-5580 ablack@example.com Experience: 2020 - Present Merchandising Assistant / The Walt Disney Company / Orlando, FL • Extended excellent customer service via effective communication and professional courtesy. • Provided over the top guest service to many of the eight million annual guests at the World of Disney. • Maintain clean and orderly checkout areas and sales floor. • Completed specification sheets for vendor quoting of new items. 2019 - 2020 Merchandising Internship / Best Buy / Orlando, FL • Stocked merchandise on sales floor and in warehouse efficiently. • Worked merchandise from the warehouse to the sales floor as indicated by nightly reports. • Maintained cleanliness and presentation of warehouse and sales floor. • Distributed the products onto the sales floor. 2015 - 2019 Vendor / The Coca-Cola Company / Brandon, FL • Arrange displays and end caps to store Coke products for customer purchase. • Stock shelves complete of coca cola products at a variety of stores • Provide excellent customer service and departmental operations required for specific contracted items Always polite and friendly to all customers. Skills: Stock Shelves, End Caps, Powerpoint, Beverage Orders, Product Development, RTV, Product Knowledge, Sales Goals, Company Standards, Customer Service Education: 2015 - 2015 High School Diploma /


Nicole Spencer Merchandising Assistant Las Vegas, NV \| (410) 555-9823 \| nspencer@example.com Work Experience Merchandising Assistant, The Home Depot - Las Vegas, NV 2020 - Present Constructed displays in various departments to drive sales goals. Set seasonal layouts, price changes, removed old inventory from sales floor and ordered brochures/signage. Partnered with store management to implement Task Manager Online (TMO) projects. Executed the timely flow of merchandise from the receiving area to the sales floor. Ensured the sales floor were continuously well-stocked with new receipts and merchandised according to Home Depot standards. Sequence (input) new update of the sales floor to stores system by using hand held devices. Merchandising Assistant, Old Navy - Las Vegas, NV 2019 - 2020 Conceive flexing decisions for low inventory on the sales floor. Work on the sales floor, fitting rooms and as a front-end cashier. Worked with store management to price merchandise and conducted product training for peers and other store associates. Sales Clerk, Old Navy - San Francisco, CA 2018 - 2019 Retail sales clerk; Customer Service representative; Merchandise Stocker Skills Product Knowledge, Clean Store, Store Management, Sales Floor, Company Policies, Store Policies, Retail Sales, Customer Service, Assistant Merchandiser, Sales Goals Education High School Diploma 2018 - 2018


Larry Martinez Merchandising Assistant Memphis, TN (920) 555-3553 lmartinez@example.com Experience Merchandising Assistant, Old Navy, Memphis, TN 2011 - Present • Back of House Specialist 2011-2012 Maintained organization of the stock room and stock levels on the sales floor. • Executed the sales floor replenishment from up stock and back stock. • Maintained organization in stockroom, on sales floor and changing areas. Assistant Merchandise Buyer, Sears Holdings, Memphis, TN 2007 - 2011 • Assist guest on sales floor and put customer returns away • Replenished the sales floor with overstock merchandises from stockroom. • Organized and managed women's shoe stock room and sales floor merchandise presentation. • Merchandised sales floor; insured sales floor was current with top fashion trends. Accounting Internship, JPMorgan Chase, New York, NY 2006 - 2007 • Prepared financial statements for accuracy reporting. • Maintain open lines of communication between branches and other business units; assist and direct the branches as necessary. • Generate monthly financial statements for all accounts in accordance with GAAP, prepare various consolidation reports and ERISA reports. • Preformed various task and special projects as assigned by management. • Verify proper accounting treatment of projects in accordance with U.S. GAAP and corporate accounting policy. • Prepared and assembled financial statements for meetings with clients. Skills • Purchase Orders • Business Strategy • Plan-O-Grams • Buying Staff • Stock Room • Timely Delivery • ERP • Office Supplies • Product Development • Financial Statements Education 2003 - 2006 Bachelor's Degree Accounting, Baruch College of the City University of New York New York, NY


Kyle Kelly Merchandising Assistant Las Vegas, NV \| (420) 555-9109 \| kkelly@example.com Employment History: Walmart - Las Vegas, NV 2020 - Present Merchandising Assistant • Proposed sales floor layouts in departments of responsibility. • Verified price differences and missing item information between the register and sales floor. • Supervised sales team to monitor sales activity and goal achievement. • Maximized sell through by optimizing on floor inventory. Toys R Us - Chandler, AZ 2019 - 2020 Merchandising Assistant • Assisted customers on sales floor to help boost sales and also assist paying customers with merchandise not on sales floor. • Assisted in merchandise unloading and stocking of the sales floor, maintaining organization and cleanliness. • Recovered sales floor at the end of each shift. • Performed heavy lifting, cleaned and organized stock room. Toys R Us - Chandler, AZ 2018 - 2019 Sales/Stock Associate • Stocked and maintained the electronics department Assisted guests on the sales floor and at the registers • Maintained upkeep of sales floor and work areas. • Improved customer service, safety, and satisfaction Cashiered and managed upon request • Learned recovery statements to help Loss prevention. Skills: Sales Floor, Positive Attitude, Sales Goals, Key Control, Sales Transactions, Product Category, Plan-O-Grams, Store Management, New Merchandise, Visual Standards Education: American InterContinental University - Chandler, AZ 2018 - 2018 Some College Courses Business


Nicholas Ferguson Merchandising Assistant phone(950) 555-0286 addressLa Vergne, TN emailnferguson@example.com Experience 2020 - Present Merchandising Assistant Saks Fifth Avenue · La Vergne, TN • Prepared each departments IMU% and receipts for monthly OTB. • Prepared buying office for all market appointments by compiling data and analysis regarding merchandise performance, and pre-market strategy. • Organized and managed women's shoe stock room and sales floor merchandise presentation. 2017 - 2020 Assistant Buyer Nordstrom · Atlanta, GA • Analyzed the successes and struggles of each brand assortment and implemented necessary changes to weekly orders and product development strategies. • Maintain yearly open to buy (OTB) of $140 million. • Achieved sales goals and service performance requirements by 3%-23% through new customer sales. • Provide Visual with product information. 2007 - 2017 Food Prep McDonald's · New York, NY • Provide friendly Customer Service Take Orders, Food Preparation and Cashiering simultaneously Keep the up the restaurants Cleanliness and Hygiene • Prepared food * Cash handling/register * Customer service References References are available on request. • Assumed progressively responsible positions in the food service industry • Follow detailed recipes for accurate food preparation. Skills • Positive Attitude • Order Entry • Clean Kitchen • Food Service • Assistant Merchandiser • Specific Methods • Profit Goals • Timely Fashion • Sales Floor • Appropriate Equipment Education 2007 - 2007 High School Diploma


Andrew Fisher Merchandising Assistant phone:(970) 555-1746 email:afisher@example.com address:Hebron, KY Employment History Merchandising Assistant 2019 - Present Sears Holdings · Hebron, KY • Assist guest on sales floor and put customer returns away • Stock merchandise to the sales floor. • Restock sales floor including store layout design. • Recovered sales floor at the end of each shift. • Merchandised new stock to meet with visual standards and then ensuring upkeep of sales floor and stockrooms. Merchandising Internship 2018 - 2019 Sears Holdings · Hebron, KY • Restock sales floor including store layout design. • Set and maintain sales floor to national merchandising and presentation standards. Promoter 2016 - 2018 Amazon · Hebron, KY • Conduct searches to find needed information, using such sources as the Internet. • Maintain a positive attitude and presence to dispel any doubts about working for Amazon.com. • Maintained positive attitude, document feedback and audit results. • Trained associates with variety of methods including communication and hands on learning. Skills Product Knowledge Communication Youtube Positive Image Event Logistics Buying Office Powerpoint Company Website On-Air New Items Education High School Diploma 2016 - 2016

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List of merchandising assistant skills to add to your resume

The most important skills for a merchandising assistant resume and required skills for a merchandising assistant to have include:

Sales Floor
Customer Service
Customer Issues
Purchase Orders
Data Entry
Vendor Relations
PowerPoint
POS
Inventory Management
UPC
Product Development
E-Commerce
Order Entry
Distribution Centers
Product Samples
Line Sheets
Market Trends

Sample Room
Product Knowledge
Customer Complaints
Inventory Control
Jewelry
Travel Arrangements
Clerical Support
EDI
Photo Shoots
Sales Trends
Retail Store
Develop Strong Relationships
Store Displays
Sales Associates
Product Selection
Sketch
Store Management

Market Appointments
QA
Product Description
RTV
Product Assortment
Product Placement
Gross Profit
Sales Data
Trade Shows
Expense Reports
Global Sourcing
Stock Room
Merchandise Displays
Visual Standards
AS400

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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