- Retirement Saving Plan (403B) – agency matches up to 3% on 1st year workiversary
- Staff Recognitions – Spot Awards, Employee of the Month
- Business Casual Office Environment
- Monthly Staff Gatherings / Team Culture
- 501(c)(3) Designation – you’re able to apply for PSLF Loan Forgiveness
- Employee Assistance Program (EAP)
- Employee Discounts – LifeMart
JOB SUMMARY:
Under general supervision, this position oversees multiple programs in the Clinical Department including: Children’s Outpatient, Adult Outpatient and School Based Prevention/Early Intervention. This position performs complex administrative work in the management of multiple funding contracts in the Clinical Services department. This includes but is not limited to overall program management, work prioritization and assignment, budgeting, staff supervision, reporting as required by laws and funding contracts, and direct services as assigned/required.
As a member of the CAPC’s Cabinet Management Team, the Program Manager will demonstrate leadership, accountability, integrity, credibility, and an uncompromising commitment to the vision and mission of the agency.
MINIMUM REQUIREMENTS / QUALIFICATIONS:
Education:
Graduation from an accredited four year college or university with major course in social services or a closely related field. Master’s degree in related field and ACSW/AMFT/APCC required, LCSW/LMFT preferred; employment contingent upon active BBS registration at all times. For ACSW, APCC and AMFT registration, employee must show a continued commitment to completing hours and seeking licensure.
Experience:
Four years of relevant experience working with children and families or social work case management. School based experience preferred. Experience must include no less than at least two years of staff and/or volunteer supervision.
Description of Duties:
1. Have a solid working knowledge of all the rules, regulations, and laws that apply to the funding contracts and ensure that procedures are put in place for staff to meet the contractual obligations/requirements of the contract.
2. Provide administrative supervision, scheduling, guidance/support/discipline to staff, clients and families (as needed) participating in either programs.
3. Participate in clinical supervision as appropriate.
4. Maintain ongoing dialogue with Clinical Consultant to address clinical supervision issues related to staff skills, training needs, etc.
5. Actively participate in Cabinet level meetings and make contributions to discussions that support the overall vision and mission of the CAPC.
6. Oversee and coordinate services provided at all school sites services are provided.
7. Assure program continuity, quality and compliance as it relates to either funding stream’s regulations, policies, etc.
8. Develop and implement policies & procedures to ensure smooth program operations. Consistently evaluate/re-evaluate processes to ensure efficiency in workflow.
9. Maintain strong and consistent communication with Clinical Director regarding program staff, program successes, challenges and any other concerns; provide recommended solutions as appropriate.
10. Develop and implement tools, trackers and other necessary documents to ensure smooth program operations that align with CACP and funding source requirements.
11. Identify training needs and establish a plan to have those needs met to ensure that staff are adequately prepared and trained for their role. Demonstrate sound judgment related to all program requirements, staff supervision, contract management, etc.
12. Provide overall daily staff supervision of those assigned to programs – including staff evaluations, schedule monitoring to ensure overall staff effectiveness in their assigned role; partner with Human Resources and Clinical Director to address any specific performance deficiencies with staff.
13. Provide support to student interns assigned to programs.
14. Strategically analyze any challenges within a program to ensure contract obligations are met financially, operationally and otherwise. Develop tools, trackers, procedures, spreadsheets and other strategies necessary to achieve contract compliance and achievement.
15. Attend all partner and grant source meetings as appropriate & establish positive working relationships with grant sources, etc.
16. Prepare all reports as required by funding sources, Executive Director, Program Director and Clinical Director in a timely and accurate fashion.
17. Consistently evaluate strategies to improve staff productivity rates & performance.
18. Promote and maintain a sense of teamwork between program staff, other CAPC staff, volunteers, Board members, and other individuals relevant to the successful operation of each program.
19. Represent the agency in a consistently professional manner, always modeling a commitment to the agency’s Mission and Values.
20. Work with other CAPC staff and community partners to develop programs consistent with the goals and objectives of the Council.
21. Supervise direct client services, approve service and case plans, and reports for each client as appropriate/necessary.
22. Provide direct services to clients as identified by budget needs, productivity expectations and/or while positions are vacant.
23. Maintain case files on a daily basis and assist with any related statistical and/or evaluation components.
24. Supervise the daily maintenance of program data bases to ensure successful audits, smooth operations of the programs, etc.
25. Assist the Clinical Director as requested. Other duties, both program specific and CAPC related, as assigned.
26. Monitor budget expenditures to ensure that all spending for either program is within the guidelines of the proposed scope, budget narrative, etc. Work with Executive level management to propose any budget modifications or address areas of financial deficit.
27. Network with other community agencies and participate when requested, in community and health fairs and other events designed to promote CAPC programs.
EOE:
CAPC hires and promotes employees regardless of race, color, religion, ancestry, national origin or ancestry, age, gender, sexual orientation, marital status, medical condition or physical handicap or any other characteristic protected by applicable federal, state, or local law. CAPC is an equal opportunity employer.