Mental Health Counselor Jobs in Gardner, MA

*Master Level Clinician - Multiple openings!* About us: Everyone deserves to feel healthy in both body and mind. Here at The Mental Health Center, we're committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success and we currently have job opportunities available so too can become part of our successful, energetic, and dedicated organization! *\*\*\*$5,000 SIGN-ON BONUS OFFERED TO ALL NEW CLINICAL EMPLOYEES\*\*\** *:* MHCGM's Child and Adolescent department, an experienced, dedicated, and family-focused practice, is seeking candidates for an opportunity in our Child and Adolescent Program. We currently have openings on the Family Intensive Treatment Team, Level 2, and Level 3 Team. Please take the time to read the brief descriptions below and select which program you are interested in applying for today! Requirements: *Family Intensive Treatment Team: (1) - FITT* Seeking Masters Level clinician to provide *hybrid community-based/office/remote* individual and family therapy. Clinicians support our most vulnerable populations in reaching their mental health goals via therapy, and collaboration with community agencies. The position provides a flexible schedule, great benefits, rewarding work, and dedicated colleagues. Experience with children, teens, and families a plus; strong work ethic; organization; and time management skills. Supervision hours towards NH licensure are provided at no cost. Full-time position. · Work on an outpatient treatment team to provide individual and family therapy · Targeted care coordination · Consultation with medication providers and clinical staff · Willingness to learn state-of-the-art evidenced based practice · Use of electronic medical records · Interest in training in evidence-based practices focused on children, adolescents, and families · Organizational skills · Bilingual candidates are encouraged to apply · Must possess a valid driver's license and automobile with liability insurance in the amount required by agency policy : Master's degree in psychology, social work, rehab counseling, education/counseling, or a related field from an accredited college or university is required. : An NH license is welcomed but not required as we can help employees obtain their license. *Job Description: (2) - Assertive Community Treatment Team* Masters-level, licensed, or license-eligible (LICSW, LCMHC, MLADC, LADC) candidate needed to fill the full-time clinical position. A master's degree must be in social work, mental health counseling, or a related field. Experience working with co-occurring disorders/substance use disorders a positive, but not required. The candidate will provide in-person community and home-based treatment to clients 18 years and older, including mental health counseling, community-integrated therapy interventions, and case management (linkage to / consultation with community resources). We provide on-site training and licensure supervision, making the position available for anyone new to the field, or experienced and looking to grow as a mental health professional. *This position requires in-person work in Manchester, New Hampshire.* Requirements *Job Requirements:* · 60-credit master's degree in social work, mental health counseling, or a related field, that includes an internship. · Must be licensed or license eligible in the state of NH (LICSW, LCMHC, MLADC, LADC) · Knowledge of the mental health and substance use fields · Strong sense of teamwork · must hold a valid driver's license, an insured vehicle, and be able to demonstrate a "clean" driving record. · Self-Starter, Independent · Excellent organizational and communication skills · Compassion for and a desire to work with individuals who are seeking mental health services · Bilingual candidates are encouraged to apply. *Key Responsibilities:* · Work as part of a multi-disciplinary team to provide evidenced-based practices to clients in the community and their homes · Attend daily treatment team meetings · Timely completion of assessments and documentation (ex: progress notes, treatment plans, targeted case management plans, eligibilities) · Manage a caseload of roughly 12-16 clients · Emergency room mental health assessments and triage · Provide five weeks of after-hours on-call crisis services per year *Licensure/Certification:* *Must be licensed or license eligible in the state of NH* (LICSW, LCMHC, MLADC, LADC) *Knowledge, Skills, and Abilities:* * Knowledge of the mental health and substance use fields * Knowledge of vocational and employment services * Strong ability to network in the community * Strong sense of team work * Self-Starter, Independent * Communicates effectively with staff, clients, and community partners. * Willingness to use non-stigmatizing, nonjudgmental, client-centered language _*\* Check out our website for more openings!\*\**_ ********************************************************* Benefits: * 401(k) matching * Dental Insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Referral program * Retirement plan * Tuition reimbursement * Vision insurance * Shift differentials - when applicable * Unlimited Mileage reimbursement at the federal rate .70/mile Medical Specialty: * Psychiatry Schedule: * 8 hour shift Job Type: Full-time Pay: $57,221.00 - $84,196.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Referral program * Tuition reimbursement * Vision insurance Medical Specialty: * Psychiatry Schedule: * 10 hour shift * 8 hour shift People with a criminal record are encouraged to apply Ability to Commute: * Manchester, NH 03101 (Required) Ability to Relocate: * Manchester, NH 03101: Relocate before starting work (Required) Work Location: In person Job Type: Full-time Pay: $27.51 - $38.08 per hour Expected hours: No less than 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Referral program * Tuition reimbursement * Vision insurance Schedule: * 10 hour shift * 8 hour shift * Day shift * Monday to Friday * On call * Overnight shift * Weekends as needed Education: * Master's (Required) License/Certification: * Driver's License (Required) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) * Overnight Shift (Preferred) Ability to Commute: * Manchester, NH 03101 (Required) Ability to Relocate: * Manchester, NH 03101: Relocate before starting work (Required) Work Location: In person

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team! We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers MUST be licensed as an LCSW, LICSW, LMHC or LMFT in Massachusetts. Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers, Easton, Framingham, Groton, Hopkinton, Lexington, Lynnfield, Mansfield, Medford, Medfield, Milford, Newton, Needham, North Andover, Northborough, Norwell, Norwood, Plymouth, Quincy, Raynham, Stoneham, Waltham, Wellesley, Weymouth, Woburn Why Join Us: Outpatient (weekday) Complete schedule autonomy- Hybrid, telehealth, full time or part time Above average W2 compensation package Receive or Provide supervision (LCSW/LICSW) Weekly case consultations Free Continuing Education credits Sign On Bonus Full benefits package including medical, vision, disability and 401(k) match 100% employer paid malpractice coverage - No tail required Annual Compensation Potential: $80,000-102,480 Our practice provides well-appointed offices, an EMR system, peer consultation groups, APA-approved continuing education. We also have talented support staff who handle everything from credentialing to insurance authorizations, and collection of payments. We perform essential, yet non-billable clinical and administrative functions that comprise the infrastructure needed to maintain a successful, busy practice so that you can focus on your clinical work. LifeStance Health (NASDAQ: LFST) is one of the nation's largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona. Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better. Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare. Our Values: Delivering Compassion - We care for people unconditionally and act with empathy always. Building Relationships - We are collaborative, building enduring relationships to achieve more together. Celebrating Difference - We respect the diversity of every individual's lived experiences. Learn more at *******************

WHO WE ARE We at RoslinCT, are a world-leading cell and gene therapy contract development and manufacturing organization creating cutting-edge therapies that change people's lives. Collaborative, dedicated, and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing products utilizing ground-breaking science. THE ROSLINCT WAY Here at RoslinCT, our team can contribute to the development of revolutionary treatments. We live every day by our core values: Partner Focus, One Team, Personal Growth, Integrity, Innovation, and Trust and Respect. We put our employees at the forefront by providing a flexible and empowering work environment, an attractive benefits package, and an emphasis on work-life balance. Our people are the key to our success, at RoslinCT we focus on developing our corporate culture, people's development, growth, and the ability to impact patients. ACCELERATING YOUR FUTURE This role will perform all activities related to Health, Safety, Environmental (HSE) compliance in support of the site operations and personnel. Receives technical and strategic oversight and direction from the Head of Facilities and Engineering. Must also have enough experience to work unsupervised and collaboratively with other functions to accomplish goals and objectives. HOW YOU WILL MAKE AN IMPACT Lead actions to increase site culture on HSE and drive employee engagement Use data driven analysis to perform decisions on strategic paths to improve culture Drive continuous improvement on the management system and safety culture through visible leadership Support all chemical, Biohazard and Hazardous waste management, including transportation and documentation. Act as the Subject Matter Expert (SME) for safety and environmental programs (OSHA, DOH, EPA, etc.) and guide, Mentor, train, and coach site personnel to ensure overall compliance of specific safety programs, specifically Biosafety Biological and Hazardous Waste management Hazard identification/risk assessment and planning/implementation of controls High hazard control (Lockout Tagout, confined space, work permits, overhead hoists, machine guarding, electrical safety, fall protection, powered industrial trucks) Ergonomic job safety analysis Contractor/construction EHS management Industrial hygiene Chemical safety/hazard communication Emergency preparedness and response Lead HSE compliance audits, inspections, and risk assessments, including participation during corporate audits Act as a change agent to effectively identify, communicate, and further evolve continuous improvement efforts with the intent to increase efficiency and reduce risks Ensure completion of incident investigations, root cause analysis, and trend analysis for incidents, including the identification of corrective actions, tracking actions to completion, and verification of the effectiveness of actions taken Support preparation and renewal of all required HSE permits Provide technical and functional support to projects, new equipment purchases, and site improvement plans. Develops and delivers EHS training on a wide variety of general safety topics such as hazard communication, contractor safety, emergency response and various physical safety programs. Track standard HSE performance metrics, present at various meetings and town halls Participate on applicable Tier 1 to 3 daily operational team meetings, resolve and or escalate any safety concerns Qualifications Bachelor's Degree (EHS related, Engineering, chemistry) plus minimum 5 years of EHS related experience or Associate Degree and Advanced Safety Specialist Certification plus minimum 8 years of EHS related experience. Professional EHS or Engineering certification is preferred Working experience in an industrial environment in implementing EHS regulations, conducting incident investigations, interacting with regulatory agencies and external organizations and managing cross functional teams Development of practical, applicable standards and/or policies that meet business objectives. Technical expertise in the EHS functions as well as technical writing and business communications. Ability to actively listen, build and maintain effective working relationships with internal/ external colleagues and stakeholders, and resolve conflict. Ability to successfully manage project and programs. Ability to provide clear, concise, and effective verbal communications and well-developed written communication and presentation skills Ability to plan, organize, delegate, and follow-up on workflow in a team environment to meet departmental goals and objectives Well organized and have excellent attention to detail and thoroughness Proven ability to use email, Microsoft Word, Excel and Power Point and databases Working conditions Ability to work in clean room production environment with gowning requirements. Must be able to wear a fit tested mask for PPE as needed. Must Be able to work Flexible hours on Shifts and weekends as needed. Ability to “be on call” as needed. Equal Opportunity Statement - All RoslinCT employees embrace the principles of our culture and values and are deeply committed to fostering an environment where diversity and inclusion are not only valued but prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. RoslinCT is proud to be an equal opportunity employer, we seek to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other applicable legally protected characteristics.

Greater Nashua Mental Health is looking for a full-time Therapist to join our Substance Use Disorders team! The Therapist provides direct, evidence-based assessment and treatment to youth, adults and families seeking substance use disorder treatment. Carries a caseload consisting of both adolescent and adult clients for individual and family therapy. Provides group therapy for the Adolescent IOP. Flexibility in schedule, working 3 evenings per week until 7 pm in an office setting. Greater Nashua Mental Health provides Tuition Reimbursement and is an eligible employer for the Public Service Loan Forgiveness Program and the NH State Loan Repayment Program. Duties & Responsibilities: Provides individual and family therapy for substance use and/or co-occurring disorders to clients for a percentage of time per week as appropriate for position and as directed by supervisor. Provides group therapy in the Adolescent IOP using evidence-based curricula. In collaboration with the client, and by due date, develops, implements, and reviews the Treatment Plan using appropriate, defined and evidence-based treatment interventions. Conducts both intake substance use disorder assessments using for clients seeking services and court ordered evaluations as needed. Documents all clinical assessments, progress notes, treatment plans, treatment plan reviews, and other required documentation within 72 hours (with the first being date of service/completion). Communicates professionally and effectively with colleagues, collateral contacts, supervisors, etc. regarding client care. Prepares for and attends weekly or bimonthly supervision, weekly department and agency meetings. Participates in training and staff development activities. Manages and responds to email, voicemail, etc. in a timely and professional manner. Performs other duties or special projects as required or as assigned. Requirements: Qualifications: Master's Degree in Substance Use Counseling, Addiction Studies, Clinical Mental Health, Social Work, Psychology, Human Services or related field Must have a valid driver's license and clean driving record. 1 to 2 years of clinical experience working with people diagnosed with co-occurring severe mental illness and substance use disorders. Licensed in the State of New Hampshire, MLADC preferred, LICSW, LCMHC, LMFT Demonstrated ability to work effectively with youth and adult clients dealing with substance misuse and dependence issues. Knowledge of developmental theory, family dynamics/Systems theory. Familiarity with community resources. Strong collaborating skills, and an ability to work effectively both independently and as part of a team. Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive. Excellent communication and interpersonal skills. Ability to multi-task and be flexible with regard to workload and assignments. Ability to exercise sound and ethical judgment. Knowledge of and ability to use Microsoft Office products (Word, Outlook, Excel, etc.). Knowledge of ASAM guidelines and follow ethics as provided by National Association of Alcohol & Drug Abuse Counselor's Association (NAADAC) and/or NHADACA. Greater Nashua Mental Health offers competitive salaries and comprehensive employee benefits. Apply today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Lighthouse School, Inc. is celebrating 55+ years of excellence in the field of Special Education. Come be part of a caring, collaborative team focused on being a “safety-net” for kids who most need the help. Benefits include: $3,000 Sign On Bonus Blue Cross Blue Shield medical and dental insurance available Company-sponsored retirement plan with additional voluntary retirement plan options Life insurance and long-term disability policies paid for by Lighthouse Flexible Spending Account offered Professional license renewals paid for by Lighthouse School Paid School Vacations and flexible Summer schedule with shortened hours Job Description: The Family Therapist is responsible for providing counseling services to students, groups, and families, both at school during the day and in the families' homes and communities in the evening. We are looking for positive, energetic and flexible applicants that can complement Lighthouse's amazing culture. Patience, strong communication skills and a good sense of humor are strongly recommended to be successful in this role. Master's degree required. Spanish speaking candidates strongly encouraged to apply.

Salary USD $20.00/Hr. Description and Responsibilities Adult Community Clinical Services is a Department of Mental Health funded service that is designed to deliver evidence-based interventions within a clinically focused model. Individuals served are diagnosed with mental illness or dual diagnosis and reside in their own homes, apartments, or in group living environments. Our services focus on helping people transition to a more independent environment while maximizing their natural supports by building skills and achieving personal goals. The teams are tight knit, supportive and multidisciplinary. Open Sky's talented clinicians, substance use counselors, nurses, peer staff, housing counselors, outreach counselors, and direct care staff provide quality, compassionate care to the individuals served. Residential Counselors support individuals to live as independently as possible, while providing evidence-based treatment and care within a group living environment. They provide guidance, support, and perform various levels of activities of daily living. Through implementing procedures that ensure the health, safety, and well-being of individuals and general cleanliness and safety of the physical site, counselors ensure individuals are living a healthy, productive, and independent life. Counselors are strong advocates for individuals served, believe in the power of community, and acknowledge the importance of community integration! Other Key Responsibilities: * Assist in developing individualized, person-centered treatment plans and play a lead role in the daily implementation plans. * Assist individuals to access and/or provide transportation. * Implement activities that create opportunities for the development of valued roles and personal relationships in the community. * Review and complete all required documentation. The organization recognizes skills, location, training and population served in certain programs by offering an additional hourly differential. Ask your recruiter if this position qualifies for an additional hourly differential! Qualifications * High School Diploma, GED or equivalent, required. * Valid Driver's License and acceptable driving record, required. * Reliability, willingness to learn, and being open to new opportunities. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: * Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities * Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) * We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. * Medical, Dental and Vision Insurance with Prescription Plan * 403b Retirement Plan with Employer Match * Life Insurance (100% Employer-Paid) * Eligible employer for the Public Student Loan Forgiveness Program * And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Responsibilities 2025-9745

The Hampden County Correctional Center's Forensic Mental Health Services program is seeking enthusiastic and experienced Mental Health Counselors. The Mental Health Counselors are responsible for the supervision and support of the patients admitted to or on respite at the HCSD Evaluation and Stabilization Unit (ESU) and the clients living in the Mental Health Unit (MHU). The MH Counselors establish and maintain a therapeutic/supportive environment for individuals in the ESU/MHU. The MH counselors support and implement suggested strategies for individual ESU/MHU treatment plans. The MH Counselors maintain relevant information and submit reports as necessary to perform duties to promote the safe, effective and efficient operation of the institution in accordance with prescribed policies and procedures. Work Schedule: 7 am-3 pm or 3 pm-11 pm various days of the week as needed

HealthDrive is currently seeking a Licensed Mental Health Counselor (LMHC) to work Full-Time or Part-Time (2-5 days per week) at nursing facilities in the Lowell, Massachusetts area. *OPPORTUNITY FOR $80k+ FOR A FULL TIME (5 DAYS/WEEK) PROVIDER! (PRORATED BASED ON SCHEDULE)* HealthDrive offers: Flexible schedules with no evening or weekend hours Competitive pay with uncapped earning potential Competitive benefits package available at Full-Time Clinical autonomy Established patient base 100% malpractice coverage Comprehensive administrative support team Permanent position (no contracts) HealthDrive delivers on-site behavioral health, primary care, dentistry, optometry, podiatry, and audiology services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence. Responsibilities The Licensed Mental Health Counselor (LMHC) will provide behavioral health services to the residents of nursing homes, assisted living facilities, and long-term care facilities within an assigned territory. Essential Functions: Complete psychosocial (initial) assessments Provide 1-on-1 therapy to patients Recommend behavioral/therapeutic interventions to nursing home staff Conduct risk assessments as needed Enter patient information and required clinical documentation in EMR system Perform other duties as assigned Mobile model treatment of patients requires daily travel to skilled nursing facilities Qualifications Master's degree in mental health counseling or a related field from an accredited college or university State professional LMHC license Valid driver's license Ability to work independently on a daily basis Excellent written, verbal, interpersonal and organizational skills Ability to use email, the internet, and to learn other healthcare related software

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Schedule Details: Monday through Friday Scheduled Hours: 11p.m. to 11a.m. Shift: Hours: 40 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. I. Major Responsibilities: 1. Carries out suicide risk assessments and interventions and provides psychosocial history and mental status assessment of patients at the University Campus and mobiles to off-site locations. 2. Conducts screening for a variety of behavioral health behaviors, conducts brief interventions, motivational interviewing, and refers patients to appropriate resources for education and or treatment. 3. Assists with research related project management. Collects research data and deploys research protocols. Engages in research related activities, including collecting data, managing projects, and providing research related interventions. 4. Participates in the evaluation of health and education programs including wellness, nutrition, physical fitness, tobacco and unintentional injuries. 5. Engages patients as appropriate in support activities relating to behavioral and necessary primary care. 6. Works collaboratively with providers including, but not limited to, physicians, nurse practitioners, nurses, and other health care professionals. 7. Recommends and assists in the implementation of goals and objectives; develops logical scope and sequence plans for providing health education programs. 8. Acts as a resource person in health education; applies appropriate research principles in health education. 9. Assists in the evaluation of utilization and impact of the BHS. 10. Assists in identifying additional resources for referrals and patient educational resources when necessary. 11. Adheres to UMass Memorial compliance policy, departmental guidelines/policies and all applicable laws and regulations. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. Equivalent to a high school plus two years of college, technical training school, or related healthcare experience. Preferred: 1. Bachelor's degree. 2. Licensed mental health counselor, social worker or substance abuse counselor. Experience/Skills: Required: 1. Knowledge of the human services field. 2. Knowledge and experience using the current DSM and/or ICD codes. 3. Data compilation and analysis skills. 4. Demonstrated ability to establish and maintain rapport with patients, hospital staff and co-workers from diverse backgrounds. 5. Excellent written and communication skills. Preferred: 1. Experience within a substance abuse treatment environment. 2. Experience in a healthcare or related field. 3. Knowledge of basic medical terminology. 4. Knowledge of HIPAA regulations. 5. Ability to work with people in a demanding environment with high patient flow. 6. Must be able to work independently, communicate medical information and perform health interventions in a clinical setting. 7. Experience using electronic health record, Microsoft Office products, and computers. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

*Starting rate $20.42* Advocates is seeking a Family Support Counselor! You will provide services contracted through the Department of Children and Families (DCF), helping families to build skills, resolve clinical challenges, and access resources. You will support families in navigating a wide range of issues, including trauma, behavioral health challenges, complex family systems, and substance use. Services are delivered primarily in families' homes and in other community locations. We offer a collaborative team environment, weekly individual supervision, group supervision, and ongoing training. You'll be joining a collaborative and energetic environment that incorporates a wide range of programs. Our multidisciplinary providers are invested in continuous learning and clinical excellence. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff. Minimum Education Required High School Diploma/GED Responsibilities Conduct assessments of strengths and needs Complete crisis plans and coordinate treatment planning, in collaboration with family members Provide individual and family support and coaching Identify community resources and develop natural supports for youth and parent/guardian Provide comprehensive care coordination Qualifications Bachelor's degree in social work, psychology, or related field, OR 5+ years of experience working with youth/families Strong computer knowledge and ability to use an Electronic Health Record to document services. Ability to thrive in a fast-paced, team-oriented environment. Strong organizational skills and ability to multi-task. Outstanding reasoning and problem-solving abilities. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Ability to read and write English. Must have valid driver's license. Must have access to an operational and insured automobile and be willing to use it to transport members. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Site: Newton-Wellesley Hospital At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply. Job Summary The Mental Health Counselor provides care to patients under the direction of the Registered Nurse. The MHC contributes to the assessment, planning, implementation, evaluation, and documentation of patient care within the scope of hospital policies, procedures and standards. The MHC collaborates/cooperates with nursing staff and other health care personnel to promote treatment and recovery of patients. Knowledge and understanding of psychiatric conditions is essential to the effective functioning of the Mental Health Counselor in the psychiatric setting. The Mental Health Counselor is a member of the nursing staff who works collaboratively to ensure a safe, therapeutic treatment environment. Mental Health Counselors assist with behavioral or management issues in either inpatient psychiatric area and other areas of the hospital as needed. Qualifications Job Knowledge and Skills: Must have demonstrated clinical competency, including group leadership skills, in appropriate psychiatric settings. Evidence of this should include: effective communication, the ability to problem solve, get along well with others, and confront issues appropriately. Education: Bachelor's degree in psychology, sociology or related field preferred. Experience: At least 1 year psychiatric experience required. Knowledge and experience in the Chemical Dependency field preferred. Additional Job Details (if applicable) Additional_Job_Description Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 America's 100 Best Hospitals List by Healthgrades. Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen. Position Summary: Primarily responsible for monitoring services and providing community support services and therapeutic services. The BHC uses a basic knowledge of diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment. The LPC is monitored by periodic supervision. Qualifications: Education: Required: Master's degree in Psychology, Social Work, or related field. Experience: Required: If a new graduate, supervised-post graduate counseling experience (internship) with specified direct client contact under the supervision of a board-approved supervisor. Otherwise, 1 year of experience. Certifications: Required: Licensed Professional Counselor (LPC). Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Job Details BWH Bournewood Hospital Brookline - Brookline, MA High School DiplomaDescription Various shift combination opportunities available with a requirement of every other weekend for all staff. Day/Evening: 7am-3pm, and 3pm to 11pm Evening/Overnight: 3pm-11pm, and 11pm-7am About Us Bournewood Health Systems is a behavioral health organization with a main campus in Brookline, MA.. We are dedicated to providing quality, evidence-based and person-centered treatment for people with mental health and substance use conditions in a safe and respectful environment in partnership with the individuals and families we serve, focusing on support, hope and recovery. We are committed to a philosophy and an environment of care in which we treat people with dignity, respect and mutuality; protect their rights; provide the best care possible; support them in returning to their natural communities; and include patients and families as partners in their treatment. We stand firmly for providing a safe and therapeutic environment for patients, families and staff. All Bournewood employees are continuously trained in this philosophy. All candidates must be able and willing to promote the values of trauma-informed and patient-centered care. Job Summary: The Mental Health Counselor is a member of the treatment team. This incumbent is the primary patient contact and also has milieu responsibility. The MHC receives guidance through the treatment plan and through unit management. Essential Functions: Assists patients to clarify their course of treatment through providing a safe environment and performing assignments as needed. Consistently observes patients for changes in mental status and changes in safety on unit checks Participates in de-escalation using early intervention skills to assist, and restraints if needed (strictly for imminent risk only) of patients according to procedures and standards. Participates in accompanying the patient through admissions, discharge, orientation and transfer as directed. Takes and records patients vital signs as directed. Assists with or facilitates patient's self management of Activities of Daily Living Coordinates activities of assigned patients Participates in discussion of patients, contributing to understanding/interventions for effective outcomes Implements Treatment Plan through carrying out counselor activities in treatment plan Documents daily patients' participation in treatment and observed response to interventions Adheres to policies surrounding boundaries, patient confidentiality, and stays up to date on required trainings. Physical Criteria: Must be able to walk the grounds of the facility and potentially sprint short distances. Must be able to assist with patient care surrounding lifting, turning and restraining patients if needed. Must be able to lift 50-60 pounds. #MP Qualifications Physical Criteria: Must be able to walk the grounds of the facility and potentially sprint short distances. Must be able to assist with patient care surrounding lifting, turning and restraining patients if needed. Must be able to lift 50-60 pounds.

As a Hologic Summer Intern, you are not just taking a job; you are taking your place on a global team of motivated, creative, and dedicated people! The intern experience gives you the opportunity to shine and share your knowledge, energy, and passion on meaningful projects that impact people all over the world. In addition to a project that will provide maximum experience and exposure in your desired field, the Hologic College Relations team provides opportunities to learn more about the company, network with leadership, and develop the skills needed to succeed in your future career. The Environmental Health and Safety Department (EHS) is dedicated to supporting Hologic's mission of empowering people to live healthier lives everywhere every day. EHS provides leadership for site-specific health and safety programs; establishes, monitors, and enforces company policies and procedures; and helps ensure that our employees, visitors, vendors, and contractors comply with all federal, state, and local environmental, health and safety regulatory standards and codes, including company policies and procedures. EHS provides education and guidance on environmental health and safety issues, including work practices and activities involving hazardous and regulated materials, equipment, and environments. Throughout the 10-12 weeks you'll have the opportunity to participate in the following: * Work closely with the EHS Site Manager who will provide direction and technical guidance. * Gain experience and knowledge of Hologic's safety and environmental systems and programs. * Perform a variety of routine assignments to provide experience and familiarization with the EHS tasks, methods, practices, and programs of the company. * Routine activities to be assigned may include performing/ creating workplace inspections, help improve our sustainability goals and objectives, developing training programs, and supporting EHS system needs. We're looking for bright, inquisitive problem solvers who strive to make a difference. Key qualifications include the following: * Able to work full-time over the summer months (May/June - August/Sept. * Currently enrolled in a Bachelor's degree program and have at least one semester remaining to complete after the internship * Rising Junior or Senior. * Majoring in: Occupational Safety & Health, Environmental Science. * Strong written and verbal communication skills. * Attention to detail with the ability to collect and record information from a wide variety of sources. * Ability to use standard office tools and software (MS Office). * Must have reliable transportation. * Ability to work onsite at our Marlborough, MA location. Intern housing, relocation, and housing stipends are not provided. The hourly pay range for this role is $23 - $25 per hour. Compensation is determined by class standing and operational function. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! This job may be eligible for a $5,000 Sign On Bonus! Hours: 24-Hour, Day, Every other weekend, Every other holiday Position includes admission intakes, individual, and group therapies. Counselor will participate in planning, implementing and evaluating the Patient Therapy program. The Mental Health Counselor will also work in cooperation with other health care disciplines to provide psychiatric service to clients. Responsibilities Essential Functions Systematically gathers and evaluates relevant information and data from the patient interview and/or from patient information sources. Assures that the patient exams, tests and/or procedures are consistent with the nature of patient's needs and orders. Identifies variations from expected findings and/or test values. Informs the charge nurse when variations are identified. Plans for and provides patient teachings. Identifies situations when it is appropriate to involve the family and/or significant other and/or friends in patient's education. Prioritizes requests based on the nature of request and the condition and/or situation of the patients. Assesses and reassesses the patient's condition. Coordinates and communicates with other healthcare professionals to provide comprehensive patient service and care. When appropriate, delegates to other healthcare professionals. Works together to complete assignments with departmental and healthcare team members. Supports comprehensive case management to assure patient success and meet standards of care and standards of practice. Collects patient information from all available resources to formulate a comprehensive database and initial treatment plan Coordinates care with the patient care provider (PCP), outpatient providers, and other services. Participates in multi-disciplinary team in treatment planning to assure care delivered is matched to identified patient needs. Responds to all assigned case management within Heywood Hospital for the provision of differential diagnostics, treatment planning and disposition. Identifies insurance and obtains approval and/or a referral for services provided. Provides individual and group therapies according to Mental Health Unit standards to meet identified patient needs. Documents the interventions provided and responses of each patient according to established policies and procedures. Supports the Mental Health Unit Staff in the supervision of students and interns so that performance standards and documentation requirements are met. Seeks professional growth experiences to gain knowledge skills, and abilities, as well as, share what is learned with other team members. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Functional Demands Physical Requirements: Exerts 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible amount of force to move objects. Frequently reaches (extending hands and arms in any direction), handles (seizing, holding, grasping, turning, or working with hands), and feels (perceiving attributes of items as size, shape, temperature, or texture by fingertips. Rapid physical movements (walking rapidly, running up and down stairs) and lifting and/or holding of patient's extremities may be required in the event of responding to behavioral emergencies (i.e Code100's). Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation; concern for order; flexibility; initiative; self confidence; self control; customer service orientation; interpersonal effectiveness; teamwork and information seeking. Qualifications Job Requirements Minimum Education BA or BS required in Psychology, Human Services or related field. Master's degree preferred. Minimum Work Experience 1 year minimum clinical experience in the Human Services field Evidence of good personal interactions with a wide range of patients and caregivers. Physical and mental health to meet the demands of the position. Minimum Licenses and Certifications AHA BLS required or obtained within 90 days of hire.

Are you looking for a fulfilling nursing job? My name is Caroline and I’m a healthcare recruiter – I’m This nationally-ranked, public academic health center is seeking a Mental Health Counselor for their adolescent care unit. You will be working with ages 12-19 years old who have dealt with abuse, addiction, homelessness, trafficking, and more. There are multiple full-time and part-time shifts (Days, Evenings, Nights). This is a permanent position with amazing benefits… Pension Plan: After 8 years of working there, you receive 80% of your salary for life in addition to health insurance for life. Free Tuition: Employees, their spouses, and their children can go to any state college for free (except law school or medical school) 4 weeks of vacation and 14 paid holidays Dental, vision, life, disability, and more! DESCRIPTION Participates as a member of the mental health treatment team in an intensive treatment program. Assist with the delivery of direct care Take an active role in re-acclimating individuals to the larger community. Provide trauma informed care and promote a person-centered, skills-based collaborative philosophy.

To provide crisis evaluations in the emergency department and medical floors for youth, adult and geriatric population. Respond to consults in the emergency department and medical floors to provide mental health and substance use support for patients. Provide appropriate referrals for outpatient providers and/or treatment i.e Partial Hospitalization Program/ Community Crisis Stabilization. Engage in case collaboration with the emergency department and/or medical floor treatment team. Utilize supervision for case consultation. Actively engage in supervised clinical hours to obtain independent licensure. Assist in centralized telephone intake service for Center for Behavioral Health inpatient psychiatric unit and other duties as assigned by the clinical coordinator. Level of education required: M.Ed., M.A, M.S., MSW. In addition, must be license eligible or hold LMHC, LICSW, LCSW.

The Crisis Mental Health Counselor in the Adult and Youth Mobile Crisis Intervention will provide support to the master's level clinicians in providing crisis intervention or crisis stabilization services to individuals and families in evaluation and care. They help support individuals and their families, and perform a variety of supportive tasks such as assisting with the implementation of the disposition determined by the master's-level clinician. Open 7 days per week, with the intention of offering the right service at the right time, all shifts are available. The right candidate will have a Bachelor's-level degree or significant experience in the field. They will also need to be able to pass a CORI and driving background check. There will be many optional (and some required) trainings in evidence based care including ARC, de-escalation training,  TF-CBT, Zero Suicide Framework and Multi-Systemic Family Therapy. CHD Adult Mobile Crisis Unit is seeking Bachelors Level Counselors for 1st and 2nd shift on weekdays and weekends. Essential Functions:  Providing support and supervision to clients Assisting clinician in communication with collateral contacts Collaboration with Mobile Crisis Intervention around admissions Ability to problem solve, de-escalate, and manage conflict Run skills group for clients during shift Understanding and utilize electronic health record Serve to model professional service delivery, where client safety and trauma-informed care is held in highest regard Candidates should have some experience working with youth and or in the mental health field. Requirements Candidates must have a Bachelor's Degree in psychology or related field. Prior experience in Crisis or Crisis stabilization preferred but not required. Salary $21.63/hour, with additional differentials built in for 2nd shift, weekend and overnight hours (+$2/hour). Schedule Swing shifts available (ex: 11-7pm and 1-9pm) and 3-11pm At CHD, Center for Human Development, Care Finds a Way: The Center for Human Development (CHD) provides a broad range of high-quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. CHD has partnered with the state of Massachusetts to increase access to urgent behavioral health care through our new outpatient behavioral health clinic and crisis services. Gateway, CHD's new Community Behavioral Health Center in Chicopee, provides: An outpatient behavioral health clinic 24/7 mobile crisis services Crisis stabilization for youth and adults in person and via telehealth Our CBHC program delivers these services as an alternative to hospital emergency departments. It also offers respite, outreach, medication management, and peer-level support to ensure that your family member is taken care of on every level. Connect with our team today - If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This position would be located at Westover AFB, Chicopee, MA, for Tuesday and Thursday each week. Candidate must be local to the military base or willing to relocated to become local. Candidate must be licensed at the independent practice level as a Social Worker (LCSW-C), Therapist (LCMFT), Mental Health Counselor (LCPC), or Psychologist. The Assignment Ready Counselor (ARC) will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent. The Summer ARC counselor position covers assignments during the May 15th through September 15th time period, coinciding with the school summer break. With minimal guidance and oversight, provides the full breadth of Adult or Child and Youth Behavioral (CYB) counseling services to military service members and their families at military installations. These services may include non- medical counseling, training/health and wellness presentations, consultation with parents, personnel at child daycare centers and schools, and consultation to installation command regarding behavioral health issues affecting military personnel and their family members. ARC CYB counselors may be assigned to DoDEA schools and community schools and will need to have experience working in a school setting to qualify for ARC role in backing up a school position. CYB counselors may also be assigned to youth programs, summer camps, and on demand assignments. ARC adult counselors may be assigned to support MFLC services in a variety of military community and readiness centers, as well as on-demand and surge assignments. The counselors work closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation. Provides non-medical, short term, solution focused, counseling directly to adults, children, and youth of service members. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated. CYB counselors will also have a focus on supporting the staff and personnel of CDCs, DoDEA and community schools, youth programs and summer camps as well as providing parent training and guidance. Provides training and health and wellness presentations, participate in health fairs and other base/installation activities. Enters counselor activity data daily through smart phone or web application assure that reporting is accurate from assigned installation while maintaining confidentiality and anonymity of service / family member. Other Job Requirements Responsibilities Master's Degree from an accredited graduate program in a mental health related field, or social work. With short notice, willing to accept assignments of undefined periods to include weekends. Can cover, on a full-time basis, assignments of varying length from a weekend to two weeks. Quickly builds rapport with service personnel clients, family members, students, parents and co-workers. Adaptable to new working conditions, varying location rules, etc.; adjusts working style to align with each work environment. Able to work effectively with minimal instruction and guidance. Listens carefully to instructions provided. With minimal notice, participates in regular in-services/training, Quality Improvement committees or other contract activities as assigned. Requires ability to quickly engage and communicate with military members, spouses or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions. Due to the nature of working on military installations or related worksites, counselors may need to comply with various site-specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain current immunizations or vaccinations and provide record of receipt. Ability to prove US Citizenship and must be fluent in English. Advanced knowledge of brief therapy and solution-focused counseling methods. Prior military service/military family member and/or strong familiarity with military culture desired. For CYB positions must meet the Magellan MFLC CYB criteria for experience with children and youth and specialty in child and adolescent development/psychology. Creates a presence on the installation in which the service and family members feel comfortable approaching the counselor and recognize the program to be confidential; for CYB counselors -- creates a presence in child and youth settings, is available to children, youth, and staff. When working with children, counselor must abide by line of site protocol. Establishes and maintains working relationships with community resources and provides appropriate linkages. Partners with POC to provide Adult and CYB services in a manner that addresses the needs of the installation/facility. Develops an excellent working relationship with the installation/facility POC. Manages duty to warn and restricted reporting situations according to DoD protocol and staffs the cases with Regional Supervisor/Regional Director. Communicates with Regional Supervisors and participate in regular individual and group supervision, sharing information regarding trends and issues on the installations and in facilities to which they are assigned for substitute or on call services. Responds to critical incidents and special requests as directed by the POC and approved by the OSD program manager. General Job Information Title Military Family Life Counselor Grade MFLC ARC Work Experience - Required Clinical Work Experience - Preferred Education - Required Master's - Behavioral Health, Master's - Social Work Education - Preferred License and Certifications - Required Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, DL - Driver License, Valid In State - Other, LPC - Licensed Professional Counselor - Care Mgmt, Must be an independently licensed behavioral health clinician - Care Mgmt License and Certifications - Preferred Salary Range Salary Minimum: $59,922 Salary Maximum: $100,280 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.