Technical Customer Support Representative
Member Service Representative Job 5 miles from Lake Forest
PADI, the global leader in Ocean Exploration, is searching for a full-time, experienced TECHNICAL CUSTOMER SUPPORT REPRESENTATIVE II in our Rancho Santa Margarita CA offices. PADI offers its employees a unique culture centered around an active lifestyle, fun and hardworking colleagues, interesting work, competitive salary and outstanding benefits. We are an amazing company searching for amazing people to join our team!
Hybrid work schedule in Rancho Santa Margarita CA.
The Technical Customer Support Representative provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative II provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents support interactions, including details of inquiries, complaints and comments, and actions taken. Additionally, Technical Customer Support Representative possesses a strong understanding of the organization's products and services and escalates more complex inquiries to a higher-level support team. The Technical Customer Support Rep works under moderate supervision and is gaining or has attained full proficiency in a specific area of discipline.
What You Get To Do
Technical Expertise:
Discover the root cause of the problem and the action required to solve it, whenever possible, using company databases, customer information and collaboration with other departments
Engage in real-time troubleshooting while customer is on the telephone and submit a service request to Product & Technology. Follow up call appointment with the customer if the problem cannot be resolved. Negotiate follow up time with the customer and educate the customer if there are other options that can be utilized while we work with our Product & Technology team to address the request.
Provide total customer service by answering basic questions about programming over the phone and partnering with Production Excellence point person(s) to resolve the issue as quickly as possible.
Partner with Product Teams to complete User SQA testing feedback for product and project development.
Promote Quality Customer Experience
Provide customer support by asking questions and listening to customers in order to understand needs, requests or problems.
Build customer loyalty by placing follow-up calls to internal and external customers after receiving acknowledgment of action taken by other departments to resolve request or issue
Keep customers informed about progress through checking status of service requests in customer record system (Zendesk/Salesforce)
Provide seamless customer experience through documenting call/email details into the computer system and completing any forms required to request action by other departments
Respond to members'/consumers' inquiries concerning eLearning, eCard, online accounts and application status/service
Promptly review and coordinate processing of all service requests for all membership levels.
Participate in reviewing assigned tasks and apply training in needed areas as it relates to resolution to issues.
Implement and maintain appropriate customer service levels by managing assigned workflow, membership/student accounts and handling general consumer issues.
Provide prompt follow-up on customer service issues received by phone, email, written and other communication methods.
Advise senior personnel or other departments and team members as an advocate for the membership on issues that pertain to Customer Relations when applicable.
Assist with work overflow within the Customer Relations Department including processing, filing, image verification, and emails/tickets, etc.
Provide daily reports on processes and pledge goals to department management as directed.
Must maintain complete confidentiality with regard to information received or heard about former or present employees.
What You Will Need To Be Successful:
High school diploma or general education degree (GED).
Fluency (write, read, speak) French, Spanish or Portuguese a plus.
Minimum two to five years customer service and tech support experience
Analytical mindset- will need to diagnose problems and consult with Product Team point person to ascertain where problems lie
Ability to document issues clearly- reporting bugs, defining resolutions, etc.
Ability to use internal and/or external tools to assist with troubleshooting devices compatible with our digital product line
PC literacy; working knowledge of word processing and spreadsheet software including MS Word and Excel and PowerPoint (preferred)
Knowledge of and sensitivity to multi-cultural issues relating to customer service.
Type 75 words per minute.
Excellent writing and verbal skills.
Excellent organization skills; ability to prioritize work.
Detail orientation.
Professional attitude and telephone manner.
Politically astute.
Dedication to customer service and satisfaction. Multitask
Listening Skills
Phone Skills
People Oriented
Adaptability
Ability to Work Under Pressure
Computer Skills
Patience
Negotiation
Positive Attitude
Product Knowledge
Customer Service
Resolving Conflict
Founded in 1966, PADI has grown consistently through our 59 years in business, continually raising the bar for the industry we are all so passionate about. We know who we are as a company but never let that hold us back from reinventing ourselves and keeping our mission modern and relevant. One thing that stays consistent is our mission to be “The Way the World Learns to Dive”. PADI has certified over 30 million divers during our history, an achievement no other scuba diving agency can claim. We are committed to our purpose to Seek Adventure-Save The Ocean.
PADI strives to create a work environment that respects individual contribution while maintaining a strong team approach for successful execution of business objectives. The executive team believes in a work-life balance that enables employees to meet their personal and family needs with flexible hours and a robust benefits plan.
If this job sounds interesting to you and you meet these requirements described above, we'd like to get to know you! To learn more about our company visit us at ************
Applicants must possess the permanent right to work in the United States.
PADI/Seek Adventure Save the Ocean
California Applicants please note that PADI collects personal information relating to its candidates for employment to manage the recruitment process. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. To view PADI's CCPA Notice please go to https://************/ccpa-notice
Member Service Representative (Bilingual - Vietnamese, Korean, Spanish, or Chinese)
Member Service Representative Job 15 miles from Lake Forest
Job Title: Member Service Representative (Bilingual - Vietnamese, Korean, Spanish, or Chinese)
Target Compensation Range: $25.00-$28.00/hour, depending on the level of relevant qualifications and experience.
About Us:
Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.
SUMMARY: The Member Service Specialist is responsible for answering telephonic inquiries from current and potential members and providers regarding Medicare Advantage benefits, eligibility, enrollment, claims, referral, prior authorizations, appeals & grievances and other related concerns. Our Member Service Specialists ensure customer satisfaction by providing excellent customer service, displaying a desire to help and maintaining a professional demeanor. Member Service Specialists will be expected to maintain quality and performance standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Handle inbound and outbound phone calls, emails and other necessary communications with members and providers
Clearly identify and act on customer needs to achieve satisfaction.
Clearly explain all details of the Medicare Advantage Plan including procedures, protocols, benefits, and any other necessary information to the member or provider during inbound and outbound calls.
Fully understand all aspects of Medicare Advantage including but not limited to benefits, prior authorization, referrals, claims, enrollment, eligibility, appeals & grievances, providers networks and pharmacy services.
Provide accurate and complete information using the tools provided
Keep detailed written records of each telephone encounter during the call
Adhere to all call center metrics as set forth by CMS regulation and call center leadership.
Attempt to resolve the member's issue completely during the first phone call.
Go above and beyond to provide exceptional customer service.
EDUCATION and/or EXPERIENCE:
2+ years customer service experience
Minimum 1+ years' experience with Medicare Advantage
Health Plan experience.
Excellent verbal and written communication skills including active listening and probing techniques.
Ability to multi-tasks, time manage and prioritize.
Ability to document information while on the phone with the member.
Ability to build rapport with members
Fluent in Spanish, Korean, Vietnamese, or Cantonese/Mandarin (verbal and written)
BENEFITS:
401(k)
Dental Insurance
Health Insurance
Life Insurance
Vision Insurance
Paid Time Off
Benefits Service Center Representative (Bilingual)(Hybrid Schedule)
Member Service Representative Job 6 miles from Lake Forest
Job Title: Employee Benefit Services Representative The Benefit Services Representative assists client employees with benefit plan inquiries, phone enrollments, and data entry into the appropriate system. They will assist with questions regarding benefit plans, process enrollments over the phone, and accurately enter the information into the appropriate system
Key Responsibilities:
Handle inbound and outbound calls, ensuring a courteous and professional demeanor.
Explain benefits, enroll employees, and accurately input data into the system.
Assist with issues like ID card replacement, provider searches, address changes, qualifying events, and claim disputes.
Confirm employee benefits, coverage levels, and deductions during enrollment.
Track and document client interactions using appropriate software.
Process non-phone work quickly and accurately to reduce after-call time.
Performance Standards:
Maintain confidentiality and demonstrate professional behavior aligned with company values.
Provide excellent customer service, fostering a positive and collaborative work environment.
Stay updated on industry trends and actively participate in professional development opportunities.
Qualifications:
High school diploma required; Bachelor's degree preferred.
Bilingual in English and Spanish Required
At least 2 years of experience in the employee benefits or insurance industry preferred.
Hold a current California Life and Disability License or be able to obtain one within 6 months.
Strong communication, customer service, and multitasking skills.
Proficiency in Microsoft Office and virtual meeting platforms (Teams, Zoom).
Service Advisor
Member Service Representative Job 6 miles from Lake Forest
The Private Wealth Associate role at Wealth Coast is a servicing advisor. They are responsible for managing the firm's existing client relationships by serving them according to the firm's service model, coordinating the implementation of the clients' financial plans in alignment with the firm's planning philosophies, and recognizing opportunities within the relationship for generating additional revenue to the firm (e.g., assets to manage, insurance gaps to fill, or fee-based planning services to offer). Opportunities to increase personal production can be done through personal observation, prospecting with current relationships, or by obtaining unsolicited inbound introductions in response to providing incredible service to current clients. Overall, the role morphs slightly into a behavioral coach and plan implementation specialist.
Responsibilities:
Client Management:
o Serve as the secondary advisor and point of contact for approximately 150 total wealth management and financial planning client households
o Finalize and approve proposals, financial plans, recommended risk and investment strategies, and other client meeting materials drafted by our planning department
o Participate in initial plan delivery and plan implementation meetings
o Manage internal communications to ensure accuracy with regards to plan implementation items
o Proactively and reactively communicate with assigned clients, especially if related to planning
o Conduct review, check-in, and ongoing implementation meetings
o Connect with and develop relationships with existing client's next generation
o Make planning and investment recommendations to clients
o Increase assets under management and find new insurance opportunities
Knowledge
o Private Wealth Advisors should keep up-to-date on current market, economic, and industry trends, and be knowledgeable in the following areas:
o Retirement Planning
o Risk Management
o Tax Strategies
o Estate Planning
o Business Planning
o Charitable Gifting Strategies
o Education Funding
o CFP required
Communication/Presence
o Excellent verbal and written communication skills
o Outstanding problem-solving skills
o Ability to create and maintain systems for high volumes of work, and stay organized in a fast-paced environment
o Strong client service-oriented focus
o Team-oriented
o Consistent follow-through
Customer Service Representative
Member Service Representative Job 6 miles from Lake Forest
Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP™), which replicates the body's native healing capabilities in order to create natural bone regeneration. The NMP™ proprietary process unlocks the growth factors naturally found in bone, making them bioavailable.
As a Customer Service Representative, you will be responsible for receiving, processing and recording customer orders. The Customer Service Representative also handles customer inquiries and resolves issues. The individual will work closely with various teams to ensure prompt and effective resolution of customer issues and provide excellent support to enhance the overall customer experience.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Provide outstanding customer support by processing and responding to customer and sales team needs.
Process orders & inquiries received via phone, fax, email and eCommerce platform.
Maintain customer account information, ensuring maintenance of all related paperwork.
Assist with customer onboarding, including navigating the website, placing orders, and resolving issues related to ordering.
Gather customer feedback and share insights with the team to improve processes and enhance the overall customer experience.
Handle customer complaints and inquiries in a timely manner.
Collaborate with customers and QA to provide information requested by QA to facilitate investigation and closure of product complaints.
Advise customer on product availability and inventory status; assist with ordering problems involving delivery, pricing and billing.
Promote our products through effective support and ongoing relationships with all customers, internal and external.
EDUCATION/EXPERIENCE
High School Diploma or equivalent
Minimum of two (2) years' experience in customer service, preferably in a similar industry.
Preferred experience with a small company and/or start-up environment in the medical device, biologics, or pharma/biotech industry.
SKILLS, KNOWLEDGE AND/OR ABILITIES
Strong customer service focus and customer relations skills.
Must be able to work in a collaborative team environment as well as independently
Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams)
Flexibility and strong organizational skills with ability to prioritize multiple tasks and meet daily order deadlines
Must have excellent communication and interpersonal relationship skills.
Available to work Monday - Friday
Must be local and able to work on-site in Irvine, CA.
For California, the base pay range for this position is $23.00 to $27.00 / hour. The pay for the successful candidate will depend on various factors (e.g., qualifications, skills, education, prior experience).
Equal Employment Opportunity Statement
Induce Biologics is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Third-Party Recruiters
Please note that Induce Biologics does not accept unsolicited resumes or inquiries from third-party recruiters or staffing agencies. Any resumes submitted to our team without a prior agreement will be considered the property of Induce Biologics, and we will not be obligated to pay any fees related to unsolicited submissions.
Member Services Specialist (Benefits)
Member Service Representative Job 49 miles from Lake Forest
Established organization is hiring for a Member Services Specialist on a Direct Hire basis who has experience working within full benefits customer service in the greater Los Angeles area. Pay range: $70-75k.
Responsibilities:
Acts as the main point of contact for member service inquiries.
Listens actively and engages with members and team members with a positive, solution-oriented approach.
Identifies, prioritizes, and escalates complex or urgent member issues as necessary.
Maintains a detailed understanding of member benefits.
Oversees the member application process.
Assists with member billing and account management.
Supports communication and messaging efforts to promote LAFRA.
Delivers presentations to City of Los Angeles Rookie Firefighter classes.
Contributes to marketing and communications initiatives.
Prepares monthly reports for the Board of Trustees.
Performs additional duties as assigned.
Requirements:
Bachelor's Degree required
Demonstrated experience collaborating with or working for non-profit organizations/associations.
Proven expertise in executing member service functions.
Familiarity with managing medical insurance premium processes.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Specialist
Member Service Representative Job 24 miles from Lake Forest
Job Responsibilities:
1. Answer calls from customers and answer their questions and solve problems;
2. Provide detailed explanations of products, services and policies so that customers can make informed decisions;
3. Handle customer complaints and find appropriate solutions;
4. Record customer complaints, questions and suggestions for follow-up and service improvement;
5. Provide after-sales service, such as product repair, return and exchange, and product warranty;
6. Assist customers in solving problems in product use and provide technical support;
7. Report and coordinate with relevant departments or superiors as needed.
Job Requirements:
1. Experience in call center and telephone customer service, and experience in technical troubleshooting is preferred;
2. Have strong project promotion ability, service awareness, teamwork spirit, responsibility and execution;
3. Able to withstand pressure and passionate about customer service;
4. English is the working language and fluent in English.
Location:3610 Placentia Ct. Chino, CA 91710,USA
Pay: $3,000.00 - $3,500.00 per month
Client Success Representative
Member Service Representative Job 49 miles from Lake Forest
Why Levin & Nalbandyan, LLP
Levin & Nalbandyan, LLP is a prominent Los Angeles law firm that is raising the bar on what it means to be trial lawyers. As trendsetters in the legal space, we pride ourselves on delivering exceptional legal services while fostering a collaborative and inclusive work environment. As a modern-day law firm, we prioritize data-driven strategies and are committed to delivering client-centric solutions.
Our mission is clear: to provide unparalleled legal services for our clients and ensure that justice is obtained for those who need our help. Along with our focus on continuous improvement, we offer career advancement opportunities and comprehensive training to support our team members' success.
Our law firm is seeking Client Success Representatives to join our growing team. The ideal candidates will take on the responsibility of qualifying leads, creating sales opportunities, conducting discovery with prospective clients, and ensuring that prospective clients become actual clients by presenting our law firm's unrivaled successes and value proposition.
Our Client Success Representatives play a crucial role in retaining clients through empathetic communication and efficient coordination. Strong organizational skills, attention to detail, and a customer-centric mindset are essential for success in this role.
Your Role and Impact:
Develop, maintain, and convert a pipeline of qualified leads
Build trust and relationships with prospective clients through empathy and professionalism
Present Levin & Nalbandyan, LLP's multi-faceted abilities to obtain the best possible results for prospective clients across our practice areas
Develop unique sales and closing strategies to ensure prospective clients receive the best service possible at Levin & Nalbandyan, LLP
Cultivate a sales-oriented approach to retain clients
Achieve key performance indicators (KPIs) and meet established goals
Your Skills and Expertise:
A genuine interest in improving your sales and business development skills
A passion for helping individuals that have suffered injuries or an injustice by their employer
A growth mindset to tackle daily challenges and to support the growth of the Client Success Team and Levin & Nalbandyan, LLP
Bilingual proficiency in English and Spanish
Outstanding verbal and written communication to conduct high volumes of lead qualification
Professionalism and discretion in handling confidential information
Coachability, with a willingness to learn and adapt to new systems and processes
Adaptability and the ability to improve or develop new systems and processes to propel our growth
Why You'll Love Working Here:
By joining our team, you are launching your career in client relations and in the legal industry. We want to support you in your new role with:
Ample opportunities to grow your career and skills, and mold the client success team with your knowledge and skills
Recognition of your great work through bonuses and incentives, and peer-nominated awards
Pipeline for growth into case management, operations, and analytics
Paid time off to rest and recharge
Robust health and benefits packages including an employee mentoring program and on-the-job training
Life at Levin & Nalbandyan, LLP:
Modern office space
Food provided
Opportunities for professional growth and development
Casual work attire
Relaxed atmosphere
Supportive and inclusive workplace culture
Goal-oriented environment with performance incentives
Flexible working hours
Safe work environment
Lively atmosphere
Fun monthly events and activities
Language: Spanish (Required)
Work Location: In-person
Benefits:
401(k)
401(k) 4% Match
Dental insurance
Health insurance
Internet reimbursement
Life insurance
Paid time off
Vision insurance
Customer Service Representative
Member Service Representative Job 23 miles from Lake Forest
$21/hr + benefits on W2
12+ month contract with likely extension/conversion
Onsite in Brea, CA.
The Brea, CA team is seeking a Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast-paced environment.
The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency.
Key Responsibilities:
Build relationships with customers via phone and email communication and resolve customer issues to ensure a high level of customer satisfaction.
Answer phones in a timely and efficient manner in a high call volume support setting.
Process customer orders via phone, standing orders, field service orders, and replacement orders, fax orders, electronic data interchange (EDI).
Effectively support both sales and service field representatives by responding to inquiries, placing orders, and providing proof of delivery as needed.
Maintain a level of accuracy and efficiency both as a department and individually.
Knowledgeable on our products and special projects as deemed vital by the manager.
Must communicate timely and accurately and establish and maintain good working relationships with upper management and internal departments such as Field Service, Sales, Finance, Bids and Contracts, HR and IT.
Position Requirements:
Must have basic computers skills including MS office 2000 or later including Word, Excel and Outlook. Basic math skills and statistical knowledge.
Proficient at keyboard entry; prior experience entering orders while on the phone a plus; multitasking and problem solving.
Enjoys working with people.
One to three years customer service experience required.
High school graduate required. Associates degree preferred.
Primary language English.
Little to no travel required.
Personal Trait Profile:
Must be self-motivated with a positive outlook and focus on quality work.
Demonstrates personal sense of urgency, attention to detail, and an aspiration for continuous professional development.
Exhibits a need to succeed by setting personal goals to outperform company metrics.
Able to maintain a positive attitude and work constructively in a team environment.
Able to handle multiple tasks and key deliverables while performing under time constraints.
Excellent time management and organizational skill
Interested? Apply today!
Customer Service Representative
Member Service Representative Job 6 miles from Lake Forest
For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Responsibilities:
What's a typical day as a Customer Service Representative? You'll be:
Processing product complaints through ques and other communication channels.
Maintaining a positive experience while investigating complaints in a timely and courteous manner.
Accurately updating databases with pertinent details & product information.
Escalating issues based on severity to appropriate levels as needed.
Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
Qualifications:
This job might be an outstanding fit if you:
Have a high school diploma or equivalent.
Have at least 6 months of customer service experience
Have strong problem- solving and organizational skills.
Are able to work in a fast-paced environment.
Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today.
Why Join Us? At KellyConnect, we value a collaborative working environment that fosters growth and efficiency. If you are detail-oriented, proactive, and ready to contribute to our team's success, we encourage you to apply!
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
Customer Service Representative
Member Service Representative Job 13 miles from Lake Forest
Our partner is a well-known tire manufacturer that produces a wide range of tires for various types of vehicles, including passenger cars, trucks, SUVs, and high-performance vehicles. They are known for its commitment to quality and innovation, offering products that are designed for performance, durability, and safety. They have a global presence and are widely recognized in the automotive industry.
The Customer Service Representative plays a pivotal role in maintaining positive dealer relationships and ensuring efficient order fulfillment. As a key contact point for our clients, this position is responsible for addressing inquiries, resolving issues, and contributing to overall customer satisfaction. Exceptional communication skills, attention to detail, and an understanding of our B2B clients' unique needs are crucial for delivering top-tier service and supporting the growth of our business.
Pay: $22/hr
Status: Temp to Hire
Schedule: Hours must be flexible (start at 6:00am or 7:00am)
Location: Costa Mesa, CA (onsite)
Essential Duties and Responsibilities:
Order Entry
Receive and process telephone, email, and fax orders.
Verify stock availability, locate inventory, and confirm credit approval for invoicing dealer warehouse orders.
Handle container and consignment orders.
Handle freight claims
Monitor and process back orders.
Process inventory returns.
Provide order status information to dealers and Toyo Sales personnel.
Track and trace shipments.
Keep dealers informed about container order status, special promotions, discontinued inventory, and sales program deadlines.
Process billing corrections.
Sales Support
Address dealer inquiries and resolve dealer complaints within the scope of the customer service department's authority.
Manage pricing code entry and maintenance for all assigned dealers.
Maintain regular communication with Regional Sales Managers to report daily order receipts, shipping schedules, dealer inquiries or complaints, and problem-solving.
General Administrative
Make inventory production recommendations and handle warehouse transfer requests.
Process Federal Excise Tax, city, county, and state commission credits, and other credit memos.
Maintain dealer order files and current pricing files.
Respond to dealer and Toyo management inquiries, providing additional information and sales history reports as required.
Other duties as assigned
Qualifications: To perform this job successfully, an individual must meet the following qualifications:
-Ability to work independently and as a team player.
Exceptional organizational skills.
-Effective time-management skills with the ability to prioritize work.
-Strong written, oral, and presentation skills.
-Intermediate proficiency in Microsoft Office (Excel, Outlook, and Word).
-Willingness to work overtime as required for business needs.
-Adherence to Company policies and safety guidelines.
Education and Experience:
High school diploma or equivalent.
Minimum of three (3) years of experience in customer service order processing.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Effective presentation skills for one-on-one and small group situations.
Mathematical Skills:
Proficiency in basic mathematical operations, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form.
Capable of addressing problems involving several concrete variables in standardized situations.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, and talk or hear.
Occasionally required to stand, walk, or reach with hands and arms.
Must be able to lift and/or move up to 25 pounds.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
Moderate noise level in the work environment.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Member Services Associate
Member Service Representative Job 19 miles from Lake Forest
We are seeking a friendly, professional and customer-focused member services associate to join our team at our new location in anaheim hills. you will be the first point of contact for our customers, greeting them in person, via phone, or email, and assisting them with their needs. This position requires excellent communication and interpersonal skills, as well as the ability to multitask and manage priorities in a fast-paced environment.
Responsibilities:
Greet and welcome customers as they arrive at the front desk and direct them to the appropriate department or person.
Answer and manage phone calls and emails in a timely and professional manner.
Manage the front desk area, including keeping it organized, clean, and well-stocked.
Process customer inquiries, complaints, and requests, and escalate issues as needed to the appropriate department or person.
Check-in and check-out customers, ensuring accuracy of reservations and billing information.
Maintain customer records and update the company's database with relevant information.
Coordinate with other departments to ensure customer needs are met and issues are resolved.
Perform general administrative tasks, such as photocopying, scanning, and filing.
Adhere to company policies and procedures, and maintain a high level of professionalism at all times.
Qualifications:
High school diploma or equivalent.
1-2 years of experience in customer service or receptionist role preferred.
Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and managers.
Ability to multitask and manage priorities in a fast-paced environment.
Proficiency in using office equipment, such as a computer, printer, and scanner.
Familiarity with basic office software, such as Microsoft Office and Google Suite.
Strong attention to detail and ability to maintain accuracy in data entry and record keeping.
Ability to work independently and as part of a team.
Availability to work flexible hours, including evenings, weekends and holidays.
If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume and a cover letter for consideration. We look forward to hearing from you!
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
Employee discount
Flexible schedule
Referral program
Schedule:
4 hour shift
8 hour shift
Evening shift
Weekends as needed
Ability to Commute:
Anaheim, CA 92808 (Required)
Customer Service Sales Representative
Member Service Representative Job 35 miles from Lake Forest
Calaso USA Inc. is a fast-growing glass packaging distributor, offering complete packaging solutions to its customers. Focusing on high-end glass bottles and jars, Calaso USA Inc. is committed to excellence and innovation in its main sectors of activities: Cosmetics and Personal Care; Perfume and Fragrance; Health and Well-Being; Food and Nutrition.
We are looking for a customer-oriented sales representative. You will act as a liaison, provide product and service information, process order inquiries, and resolve any emerging problems our customer accounts might face accurately and efficiently.
You are genuinely excited to help customers. We are looking for someone who's patient, empathetic, passionately communicative, and proactive. Someone who can put himself/herself in our customers' shoes and advocate for them when necessary.
If problem-solving comes naturally to you. You are confident at troubleshooting and like investigating to resolve customer complaints. Your target is to ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction then this role is for you.
Please Read the Job Description Carefully Before Applying to Ensure You Meet the Requirements.
Responsibilities
• Manage large amounts of incoming calls
• Manage and effectively convert inbound leads into new customers
• Build trust and a sustainable relationship with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal and team sales and customer service targets
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
• Keep records of customer interactions, process customer accounts, and file documents precisely within Salesforce
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
• Prepare sample orders for potential new customers
Skills
• Proactivity
• Strong phone contact handling skills and active listening
• Strong writing communication by E-mail
• Familiarity with CRM and ERP systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to work well in a team environment
• Strong problem-solving abilities
• Previous experience in sales or customer service
• Bachelor's degree in business administration or related field
• This is a junior role requiring 1-6 years of experience. *It is not a senior- level position*
Job Type: Full-time
Salary: $50k - 57k + up to 18% bonus
Benefits:
Health insurance
401(k) matching
Paid time off
Schedule: Monday to Friday - 8 hours/day (8am-5pm PT)
Work Location: Carson, CA
Work setting: In-person
Performance Area
Communication Skills
Demonstrates clear and professional verbal and written communication.
Actively listens to understand customer inquiries and concerns.
Effectively communicates solutions and information to customers.
Customer Relations
Provides excellent customer service to foster strong relationships.
Engages with customers to identify their needs and provide tailored solutions.
Handles customer feedback and challenges with a positive, solutions-oriented approach.
Sales and Product Knowledge
Maintains a strong understanding of the company's products and services.
Explains product features and benefits effectively to customers.
Identifies opportunities for upselling or cross-selling based on customer needs.
System Navigation
Proficient in using the company's CRM and ERP systems to manage customer interactions.
Accurately enters and updates customer data and order information.
Efficiently navigates systems to ensure smooth customer experiences.
Team Collaboration
Works closely with co-workers and supervisors to meet team goals.
Shares ideas and feedback to improve processes and customer satisfaction.
Adapts quickly to changes and supports team members as needed.
Problem-Solving and Proactivity
Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach.
Investigates customer issues thoroughly and identifies effective resolutions.
Takes initiative to engage with customers and provide additional support when necessary.
Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach.
Investigates customer issues thoroughly and identifies effective resolutions.
Takes initiative to engage with customers and provide additional support when necessary.
Maintains consistent attendance and punctuality.
Demonstrates professionalism in all interactions.
Manages time effectively to balance customer needs and daily responsibilities.
Responsibilities
Manage large amounts of incoming calls and effectively convert inbound leads into new customers.
Build trust and sustainable relationships with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information using appropriate methods and tools.
Meet personal and team sales and customer service targets.
Handle customer complaints, provide appropriate solutions within time limits, and follow up to ensure resolution.
Keep records of customer interactions, process accounts, and file documents within Salesforce.
Prepare sample orders for potential new customers.
Follow communication procedures, guidelines, and policies.
Skills
Proactivity and strong problem-solving abilities.
Strong phone contact handling skills and active listening.
Strong written communication skills for email correspondence.
Familiarity with CRM and ERP systems and practices.
Ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Ability to work well in a team environment.
Previous experience in sales or customer service.
Bachelor's degree in business administration or a related field.
*No third-party agencies or recruiters. Direct applicants only*
Customer Service Representative
Member Service Representative Job 33 miles from Lake Forest
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
PRINCIPAL RESPONSIBILITIES:
The CSR will act as a liaison, provide product/services information, answer questions, and resolve any issues that our customer accounts might face with accuracy and efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.
Excellent communication skills
Ability to multi-task, prioritize, and manage time effectively
Maintaining a positive, empathetic, and professional attitude toward customers
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
QUALIFICATIONS:
High school diploma or general education degree (GED)
High school math or better is required for addition, subtraction, multiplication and division
One to three years related experience and/or training.
Typing and basic computer skills necessary.
Must be able to prioritize daily tasks and perform in consistent and reliable manner.
Must be able to read and comprehend written materials.
Must have good verbal and written communication skills.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Sales And Service Specialist
Member Service Representative Job 49 miles from Lake Forest
Why DSLRpros?
At DSLRPros, you work with emerging tech products that allow organizations to work safer, smarter, and faster. From disrupting how we inspect power grids to finding missing persons in a fraction of the time, the use cases for drones in industry and public safety are growing every day. DSLRPros is at the forefront of it all!
We are looking for hungry individuals to help us determine the best e-commerce, digital marketing, lead generation, product distribution, and after-sales support practices to ensure the success of our customers, whether they are rural fire departments or multinational Fortune 100 enterprises.
Join us in helping the world save money, time, and lives.
About the Role:
We are looking for an experienced salesperson to lead the expansion of our services division, focused on docked drone programs, to drive business development and large commercial sales of hardware, software and service solutions for remote operations.
What You'll Do:
Significant outbound efforts to find applicable customers and partners in software, security, public safety, energy and industrial sectors.
Further curate the evolution of our service product offerings to these customers.
Ensure customers' success by getting into the weeds where necessary, implementing and supporting the programs we launch.
Effectively demo products to potential customers onsite and virtually.
Work cross-functionally with Customer Support, Operations, Technology and Drone Product teams to ensure sustainable, efficient, profitable growth.
Build an industry-leading program that enables the next wave of commercial drone remote operations in the USA.
What You'll Bring:
REQUIRED 2+ years in the commercial drone industry.
REQUIRED 3+ years direct B2B sales and/or business development.
Understanding of the current challenges, and best practices, of remote commercial drone operations, including FAA requirements.
Excellent written and verbal communication skills.
Natural salesmanship with strong product knowledge in the field.
Proven ability to turn idea into action and sustainably grow a team.
Compensation Range: Total On-Target Earnings of $150,000 in the first year (uncapped).
Luxury Service Advisor
Member Service Representative Job 26 miles from Lake Forest
Join Our Team as a Jaguar Land Rover Service Advisor
Are you a customer-focused professional with a passion for luxury automobiles? Jaguar Land Rover Cerritos is seeking a Service Advisor to deliver an exceptional ownership experience for our valued clientele.
About the Role
As a Service Advisor, you will be the primary point of contact for our customers throughout the service process, ensuring a seamless and personalized experience from start to finish. Your responsibilities will include:
✅ Providing outstanding customer service and building lasting relationships
✅ Managing the service process from initial consultation to vehicle pickup
✅ Handling self-cashiering and loaner vehicle coordination
✅ Facilitating warranty approvals and factory communications
✅ Ensuring active vehicle delivery and proper follow-up post-service
What We Offer
✔ A full-time opportunity in a prestigious luxury automotive environment
✔ Competitive compensation and benefits package
✔ A supportive and professional team dedicated to excellence
✔ Career growth potential within a premium dealership
If you have superior customer service skills, a passion for the automotive industry, and the ability to manage service operations with precision and care, we want to hear from you!
Apply today and become part of the Jaguar Land Rover Cerritos team, where luxury meets service excellence.
Sales and Customer Service Representative
Member Service Representative Job 35 miles from Lake Forest
MIRON Violetglass USA is the North American distributor of MIRON Violetglass, offering a wide selection of Miron Glass jars & bottles and corresponding closures to preserve and enhance high-quality natural products.
MIRON glass offers protection from the destructive spectrum of light and acts as a barrier to prevent the biophotons from natural products from migrating out of the glass. MIRON offers wholesale customers a wide assortment of bottles and jars with accompanying closures and accessories. MIRON glass is ideal for packaging natural cosmetics, esoteric oils, olive oil, honey, tea, spices, water, flower essences, superfoods, vitamin supplements, homeopathic medications, and many other natural products.
We are looking for a customer-oriented Sales and Customer Service Representative who will join our team in Carson California. The right candidate will act as a liaison, provide product and service information, process order inquiries, and resolve any emerging problems our customer accounts might face accurately and efficiently. We want someone who can put themselves in our customers' shoes and advocate for them when needed.
The ideal candidate possesses patience, empathy, excellent communication skills, and proactivity. As a Sales and Customer Service Representative, your main goal is to ensure that customer service standards are met and exceeded, respond promptly and efficiently to customer inquiries, and maintain high levels of customer satisfaction.
If you are genuinely excited about helping customers, problem-solving comes naturally to you, are confident in troubleshooting, and enjoy investigating to resolve customer complaints, then this role is perfect for you.
Responsibilities
Manage large amounts of incoming calls
Manage and effectively convert inbound leads into new customers
Build trust and a sustainable relationship with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal and team sales and customer service targets
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents precisely
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Prepare sample orders for potential new customers
Skills
Proactivity
Strong phone contact handling skills and active listening
Strong writing communication by E-mail
Familiarity with CRM and ERP systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Ability to work well in a team environment
Strong problem-solving abilities
3+ years in a sales and customer service role is preferred.
Bachelor's degree in business administration or related field
Job Type: Full-time
Salary: $52k - 62k + 5% bonus per year
Benefits:
Health insurance
401(k) matching
Paid time off
Schedule: Monday to Friday - 8 hours/day (8 am-5 pm PT)
Work Location: Carson, CA
Work setting: In-person
Performance Areas
Communication Skills
Demonstrates clear and professional verbal and written communication.
Actively listens to understand customer inquiries and concerns.
Effectively communicates solutions and information to customers.
Customer Relations
Provides excellent customer service to foster strong relationships.
Engages with customers to identify their needs and provide tailored solutions.
Handles customer feedback and challenges with a positive, solutions-oriented approach.
Sales and Product Knowledge
Maintains a strong understanding of the company's products and services.
Explains product features and benefits effectively to customers.
Identifies opportunities for upselling or cross-selling based on customer needs.
System Navigation
Proficient in using the company's CRM and ERP systems to manage customer interactions.
Accurately enters and updates customer data and order information.
Efficiently navigates systems to ensure smooth customer experiences.
Team Collaboration
Works closely with co-workers and supervisors to meet team goals.
Shares ideas and feedback to improve processes and customer satisfaction.
Adapts quickly to changes and supports team members as needed.
Problem-Solving and Proactivity
Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach.
Investigates customer issues thoroughly and identifies effective resolutions.
Takes initiative to engage with customers and provide additional support when necessary.
Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach.
Investigates customer issues thoroughly and identifies effective resolutions.
Takes initiative to engage with customers and provide additional support when necessary.
Maintains consistent attendance and punctuality.
Demonstrates professionalism in all interactions.
Manages time effectively to balance customer needs and daily responsibilities.
Responsibilities
Manage large amounts of incoming calls and effectively convert inbound leads into new customers.
Build trust and sustainable relationships with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information using appropriate methods and tools.
Meet personal and team sales and customer service targets.
Handle customer complaints, provide appropriate solutions within time limits, and follow up to ensure resolution.
Keep records of customer interactions, process accounts, and file documents within Salesforce.
Prepare sample orders for potential new customers.
Follow communication procedures, guidelines, and policies.
Skills
Proactivity and strong problem-solving abilities.
Strong phone contact handling skills and active listening.
Strong written communication skills for email correspondence.
Familiarity with CRM and ERP systems and practices.
Ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Ability to work well in a team environment.
Previous experience in sales or customer service.
Bachelor's degree in business administration or a related field.
*No third-party agencies or recruiters. Direct applicants only*
Customer Service Representative
Member Service Representative Job 49 miles from Lake Forest
BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe.
Role Description
This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Experience skills
Previous experience in a customer-facing role
Communication Via Chat Phone and Email
Excellent communication and interpersonal skills
Ability to handle customer inquiries and resolve issues efficiently
Experience in the jewelry or fashion industry is a plus
High school diploma or equivalent required
Customer Service Representative
Member Service Representative Job 37 miles from Lake Forest
The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise.
Description for Internal Candidates
Responsibilities:
Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal Mauser team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.
Requirements:
Associate or bachelor's degree preferred but not required
Manufacturing experience strongly preferred
1+ years customer service experience required
Microsoft Office Suite - basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills
New Account Representative
Member Service Representative Job 49 miles from Lake Forest
Under general supervision and following established policies and procedures, provides new account services and customer assistance. Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act.
DUTIES
Processes various new accounts transactions by ensuring proper documentation and identification; maintains existing accounts of all types and closes account as needed.
Provides quality customer services including servicing existing customers, answering inquiries, recommending solutions to customer problems, ordering checks.
Maintains files on status of accounts and prepares appropriate branch reports.
Promotes and cross-sells the Bank's services and products.
Trains Customer Services Representative in opening new accounts and performing all new account desk functions.
Backs up supervisor duties as needed.
Performs other duties as assigned.
QUALIFICATIONS
EDUCATION: High school graduate or equivalent; some college business classes preferred but not mandatory.
EXPERIENCE: 2-3 years branch operations experience in a banking environment; thorough knowledge of Bank products and services.
SKILLS/ABILITIES
PC literate
Organized and detail-oriented
Strong communication skills
Bilingual (English/Spanish) may be required
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
Excellent management and communication skills
Both written and verbal
Ability to travel
Ability to work effectively with all levels of management
End-users and vendors.
Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies
(GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website ****************************
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Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.