Member Service Representative Jobs in La Marque, TX

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Lyte Fiber, LLC ("Lyte") is looking for a dynamic and motivated Spanish Bilingual Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for Lyte Fiber customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions. The ideal candidate will be customer-focused, detail-oriented, and skilled in handling a wide range of customer concerns, all while maintaining a friendly and professional demeanor. Duties and Responsibilities: · Provide timely and effective customer service through phone, email, and online chat channels. · Resolve customer inquiries related to products, billing, services, and technical support. · Accurately log and track customer interactions using the internal system. · Troubleshoot and resolve customer issues, escalating complex cases as necessary. · Offer product and service information, helping customers make informed decisions. · Assist with onboarding new customers and explaining company policies and procedures. · Collaborate with team members to improve customer experience and operational processes. · Follow up with customers to ensure issues have been resolved to their satisfaction. · Stay updated on company products, services, promotions, and any changes in procedures. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Minimum Qualifications: Bilingual (English/Spanish) is required. High school diploma or equivalent (Bachelor's degree preferred). · Proven experience in a customer service role, preferably in the telecommunications or technology industry. · Strong communication skills, both verbal and written. · Ability to multitask and manage time effectively in a fast-paced environment. · Proficiency in customer service software, CRM systems, and Microsoft Office Suite. · Problem-solving skills and attention to detail. · Positive attitude and a passion for helping people. · Ability to work independently and as part of a team. Preferred Qualifications: · Experience in the fiber optics or telecommunications sector. Physical Demands and Work Environment · Ability to sit for extended periods and work in front of a computer screen. · Listen and talk to clients using headphones for extended periods · Occasional lifting of up to 15 pounds may be required. About Lyte Fiber Founded in 2023 in Houston, Texas, Lyte Fiber is dedicated to providing the fastest and most reliable home and business fiber optic internet to communities across Texas and beyond. Formed in partnership with SDC Capital Partners, a leading digital infrastructure investment firm, Lyte was started by internet industry veterans passionate about offering a best-in-class customer experience, building a great workplace, and connecting Texas communities. As part of its commitment to each community it serves, Lyte pledges a 1 percent giveback to local charities and causes annually. For more information, visit ****************** Lyte Fiber, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and sexual orientation), gender identity, national origin or ancestry, citizenship, ethnicity, genetic information, age, or protected veteran status and will not be discriminated against on the basis of physical or mental disability or any other characteristic protected by federal or Texas law. Applicants who believe they need an accommodation on account of a disability or sincerely held religious belief to perform the essential functions of the job they are applying for, should submit those requests to HR. Requests will be evaluated on a case-by-case basis and cannot be guaranteed.

What you will do: Koch Filter an Air Distribution Technologies Inc Company is seeking a Customer Service Representative position for our Houston, TX location (this is not a remote position). Under general supervision you must be able to provide support for accounts and support to all channels such as Customers, Regional Sales Managers, Engineers, Plants, etc. process orders, research and responds to customer inquiries, and addresses customer concerns/issues within the designated timeframes. How you will do it: Serve as primary communications link between customers, sales staff, plants and other departments on inquires, order related issues, product information, credits and other issues pertaining to customers' accounts via email, fax, or phone. Process and change orders, credits, and product return authorizations and daily emails. Run customer order reports to proactively get orders shipped. Promptly issue Credit, Debit and Return Material Authorizations. Handle all customer requests, managing customer orders from placement through shipment, with attention to detail while providing accurate lead times and pricing verification Will be assigned your own accounts that you will be responsible for daily that is required to get the job done. Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered. Maintain an ongoing relationship with selected customers and sales staff (Co-Workers, Plants, Regionals, Engineers). All other duties as assigned by the Customer Service Manager. What we look for: 1 - 2 years' experience in a customer service support preferably in manufacturing with heavy emphasis on sales, distribution, manufacturer, and manufacturer representatives (Associate's degree preferred). Basic math and typing skills. Good working knowledge of Excel and Word. Must be able to respond and handle anywhere from 50-150 emails daily is a must. Competent telephone skills. High School diploma or equivalent. Be on a rotation schedule for relieving front desk for breaks and lunches. Responsible for following company policies and procedures. Must be detail oriented. Must be able to multi-task. Will be required to perform other duties as requested, directed, or assigned. Must have previous work references. Work Environment: Typical office environment. Air Distribution Technologies, Inc is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law.

At Swag Your Brand, we specialize in branded apparel, promotional products, and commercial printing. We help businesses elevate their brands with creative, impactful solutions. We partner with companies across industries to deliver expertly branded merchandise and custom print materials and fully manage marketing campaigns. Our team is passionate about details and deadlines and providing exceptional client service. About the Role We're seeking an experienced Customer Service Representative (CSR) with a strong background in promotional products and branded apparel. Familiarity with commercial printing is an advantage. This position requires on-site attendance; it is not a hybrid or remote role. The ideal candidate should be able to research project ideas, prepare quotes, enter orders, submit POs, review proofs, manage project timelines, and ensure the accuracy of promotional products and print materials before they go into production. This position requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects simultaneously in a fast-paced environment. Key Responsibilities Order Management: Process and manage customer orders from entry through delivery, ensuring all details are correct. Production Proofing: Collaborate with customers and suppliers to confirm that submitted files meet the required specifications to ensure a smooth production process. Customer Communication: Serve as the main point of contact for clients and sales - providing updates, answering questions, and ensuring smooth order execution. Project Coordination: Work with vendors, suppliers, and internal teams to coordinate production schedules and delivery timelines. Promotional Products & Printing Expertise: You must have a general understanding of promotional products and branded apparel. A working knowledge of commercial printing is a plus. Issue Resolution: Quickly address any order discrepancies, quality concerns, or production delays to maintain excellent customer satisfaction. Preferred: Proficient in using Sage/PPAI, ESP/ASI, or CommonSku to search for, quote, procure, and deliver promotional products and apparel to our customers. Exceptional attention to detail, ensuring accuracy in proofing, order entry, and final production. Ability to juggle multiple projects and deadlines in a fast-paced environment. Strong communication and problem-solving skills to effectively liaise with clients, vendors, and production teams. Experience with order management systems and production workflows (experience with design software is a plus). Why Join Us? At Swag Your Brand, we thrive on creativity, collaboration, and delivering high-quality marketing solutions to our clients. If you're a detail-oriented, print-savvy professional looking to grow your career in a dynamic and fast-paced environment, we'd love to hear from you! Apply today and be part of a team that brings brands to life.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications Must maintain 100% commitment to safety policies and procedures. • Partners with Account Managers to provide sales quotes • Processes incoming inquiries into company sales system • Quotes customers using working knowledge of product • Successfully achieves budgeted Service Center sales goals • Assists A/R personnel in creating and establishing new accounts and follows up on collections • Coordinates with Account Managers and Service Center management to keep account activities updated

Title: Customer Success Coordinator Reporting Structure: Head of Post Sales Our client is in the bitcoin mining space where they manufacture critical transmission and distribution infrastructure for commercial, industrial, utility, data center, and renewables customers across the USA. They offer a wide selection of in-stock and made-to-order equipment including transformers, switchboards, and modular data centers. They have a fast-paced, informal, and results-oriented culture. Their core values are speed, trust, and extreme ownership. Quick Facts: Started in 2019 60+ employees in the US and Asia Privately funded, profitable, $XXXM in revenue already! Responsibilities Our client is seeking an enthusiastic and results-driven Customer Success Coordinator to join their Post-Sales team. You will be a key driver in our fanatical approach to customer service, ensuring customers are satisfied with the company's products and services. You will work closely with Account Executives and Support Technicians to quickly solve problems that arise in the shipping, deployment, and operation of their products. This role requires a strong focus on building lasting relationships, resolving customer issues, and ensuring the overall satisfaction and retention of clients. Serve as the main point of contact for customer inquiries, troubleshooting, and problem resolution. Address any technical, or operational issues promptly and coordinate with internal teams to deliver seamless solutions. Build and nurture strong, long-term relationships with clients and ensure their needs are met through our client's offerings. Proactively manage customer accounts, working closely with Sales, Operations, and Engineering teams to ensure customer requirements are met, escalations are managed effectively, and their clients' evolving needs are addressed. Record and track outstanding service requests and facilitate resource allocation across customer requirements. Collect feedback from customers about their experiences with their products and services. Use insights to collaborate with the Product and Operations teams to suggest improvements and be an integral part of the internal feedback loop of improving the products and services. Is this you? 5+ years of experience in sales, customer success, account management, or client services within the energy, manufacturing or hardware industries. Strong interpersonal skills with the ability to interact with customers and internal teams possessing various levels of technical fluency. Exceptional written and verbal communication skills. Have a passion for delivering exceptional customer service. Exemplify strong organizational skills and the ability to manage multiple tasks while maintaining accuracy and attention to detail. Proactive in problem-solving, with the ability to handle complex situations and resolve issues in a timely manner. Preferred Qualifications Proficient in project management software such as Hubspot and Monday.com. Experience in energy or infrastructure. Experience managing a technical team. #Perks Subsidized health, dental, and vision insurance Competitive salary On-the-job training 4% 401K company match

Entry Level - Sales and Customer Service Representative Type: Full-Time Join a Team Where Success is Celebrated Every Day! Are you a natural people person with a knack for solving problems? We're looking for someone who thrives on building connections and turning customers into loyal fans. What You'll Be Doing: Connect: Greet customers in person with warmth and enthusiasm while delivering top-notch service. Showcase: Highlight the benefits of our products and services with energy and confidence. Assist: Ensure customers find what they need and leave with a smile. Grow: Develop your skills and seize opportunities to advance within the company. What We're Looking For: High school diploma or equivalent (college coursework is a bonus). Previous experience in sales or customer service is great but not required-we provide hands-on training. Strong communication skills. Ability to manage time efficiently and stay organized. Reliable transportation to and from work. Basic computer skills and excellent phone and interpersonal etiquette. A proactive, can-do attitude with the ability to multitask. Why You'll Love Working Here: Vibrant Work Environment: We keep things fun, fast-paced, and engaging so you'll look forward to every shift. Career Growth: We're committed to helping you build your future with clear paths for advancement. Supportive Team Culture: Join a welcoming team that values collaboration and celebrates achievements. Competitive Compensation: Enjoy a strong base salary with opportunities for bonuses and incentives. You'll Shine in This Role If You're: Friendly and Approachable: You thrive on connecting with others and making their day better. Energetic and Positive: Your enthusiasm and upbeat attitude are contagious. A Team Player: You're always willing to lend a hand and collaborate with your coworkers. Driven and Goal-Oriented: You're excited to take on new challenges and grow your career. Ready to make an impact and grow with us in Houston? Apply now to start your journey!

The Evaluation Company is looking to hire a Customer Relations Associate in our Houston, Texas office. This is an in-person role that involves assisting clients, processing applications and cases, and completing important, time-sensitive administrative tasks. Candidates must be comfortable assisting walk-in clients and communicating with team members across multiple offices and departments. Candidates should be motivated, enthusiastic, task-oriented, and capable of consistently delivering high-quality customer service. Duties: Greet and assist walk-in clients in a friendly and professional manner. Assist clients with completing applications accurately and efficiently. Provide guidance and support to clients throughout the application process, ensuring they understand each step. Answer questions related to application requirements and necessary documentation. Assist clients by phone and email correspondence. Prepare and review foreign academic documents for evaluation, package completed evaluation reports for release, and assist senior staff with client outreach. Requirements: Bachelor's degree preferred Bilingual English/Spanish required Willingness to assist diverse, international clientele of all backgrounds Impressive writing and communication skills Ability to multitask in a high-volume environment Familiarity with Salesforce, Acrobat Pro, Microsoft Excel, a plus

FreshByte Software is a fully integrated Windows-based software solution for wholesale food distributors, importers, and manufacturers located in Houston, TX. The software provides instant inventory control, traceability, and full accounting information to increase distributor margins. FreshByte Software guarantees 100% accurate and timely information for its users. Role Description This is a full-time on-site role for a Customer Support Specialist at FreshByte Software in Houston, TX. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to address customer inquiries and issues on a day-to-day basis. Duties & Responsibilities Provide assistance to clients with our software as well as database support, assistance and advice. Analyze, research, troubleshoot and provide resolution to reported issues in a timely manner Keep client management software updated with incident correspondences, statuses and resolutions Collaborate with other departments as necessary to expedite resolutions Prepare written documentation for resolutions to common issues, instructions and conveying information Participate in weekly staff meetings Develop and maintain excellent customer relations Analyze and test software modifications and updates prior to release Perform software version updates Promote and maintain a professional high quality service oriented company image Maintain the security, confidentiality and integrity of client information Be available and reliable for afterhours on call rotation to resolve critical issues Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the department Qualifications Customer Support and Technical Support skills Strong Interpersonal Skills and Customer Satisfaction focus Analytical Skills for problem-solving Ability to prioritize and manage multiple tasks Ability to quickly learn new software Analytical and creative thinker with the ability to prioritize, make decisions and solve issues effectively and efficiently Attention to detail; manage multiple task and responsibilities Willingness to work outside of normal business hours to resolve client issues Accurately follow directions and instructions Ability to act in a team environment and independently; self-motivated

Terms of Employment • W2 Contract, 12 months • This position is hybrid with one day per week in the Kinder Morgan office in Houston on Wednesdays. • Candidates must be flexible to work any shift during the hours of operation from 7:00am to 6:00pm CST, Monday to Friday. The starting shift for this position will be from 9:00am to 6:00pm. Flexibility is key as they could be asked to stay and work late if there is a storm, outage or high call volume. Overview • Our client is looking for a Customer Service Representative to manage order processing, handle customer inquiries, and provide timely resolutions to ensure a high level of customer satisfaction. The role involves preparing correspondence, addressing customer needs, and proactively resolving issues to maintain strong customer relationships. Required Skills & Experience • High School Diploma and 4-6 years of experience in any customer service field. • Experience with a multi-line phone system like Avaya or Cisco (e.g., handle transfer / conference / outbound calls). • Experience with a customer relationship management (CRM) system like CC&B, NOVA, Medisoft, etc. • Bilingual (fluent in English and Spanish). • 45 WPM typing minimum • Ability to pass a basic computer literacy test to demonstrate fundamental commands like using Ctrl/Alt/Delete to lock a screen, use of copy/paste, proficient in Word or OneNote for note taking, etc. 85% on Basic computer skills test. • Ability to pass a basic phone etiquette test. 85% score on Proveit or IBM or Kenexa some testing tools. • Demonstrate high-school level literacy, reading comprehension, and math skills (to calculate billing balances.) • Demonstrate ability to learn quickly and can retain information that is learned. • Ability to multi-task and work in a fast-paced, call center environment. • Proficiency working on a computer. • Ability to maintain a positive, empathetic, and professional attitude toward customers at all times. • Strong communication skills to correspond with customers through various channels (inbound, outbound, email & chat). • Strong interpersonal skills. Sincerely, Preetam Raj Lead Technical Recruiter nTech Workforce Inc. D: ************ EXT: 726 E: ************************** preetam(at)ntechworkforce(dot)com

SNI Companies is seeking a Bilingual Customer Service/Collector to join the team of one of our growing clients in the Houston area! If you are bilingual (English/Spanish), experienced in customer service, collections, and ready to take your next step, this may be the position for you! Job Duties: Monitor overdue accounts and notify customers of delinquency by mail or telephone Assist customers with accounts by telephone Assist customers with debt repayment and suggest necessary actions or strategies for resolving account delinquency Encourage customers to resolve delinquencies or make arrangements to repay debt or establish repayment schedules that the firm requires Encourage customers to pay tax amounts using available methods The hours could be Mon-Fri 8am-5pm, 9am-6pm or 10am-7pm with a rotating Saturday (once a month) CST Desired Experience and Skills: Customer Service experience Collections experience Bilingual (English/Spanish) required Comfortable using MS Word, Excel, and Outlook Impeccable written and verbal communication skills

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: As a Food Service Team Member you will assist with front line food preparation procedures. This position also wipes tables, maintains a clean dining room and parking lot. Personal Requirements, Skills, and Abilities: Some high school courses preferred. Must be clean, neat and well groomed. Must have good interpersonal communication skills to work with customers and other employees. Must have good hearing to work with customers and fellow employees and to work the drive through when necessary. Must be honest. Must be able to follow verbal and written instructions and read recipes. Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures. Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise. Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees. Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time. Must have good manual dexterity to be able to work rapidly and accurately during rush periods. Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness. Must be able to count money and give change correctly. General Responsibilities: Ensure customer satisfaction by providing quick, efficient service and quality products. Provide excellence in quality, service and cleanliness. Provide consistent product portions. Maintain knowledge and operation of all equipment. Follows and abides by all safety rules, policies, and procedures. Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision. Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures. Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times. Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment. Key Activities: Quickly prepares customers' orders according to specifications and with the highest possible quality. Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness. Operates cash register. Assists with front line preparation procedures. Operates kitchen equipment as needed. #pando PandoLogic. Keywords: Food Services General Worker, Location: Peaster, TX - 76485

Responsibilities: Provide outstanding customer service by addressing inquiries, resolving concerns, and explaining policy details. Assist clients with policy updates, claims processing, and general insurance-related questions. Maintain accurate records and document client interactions. Work closely with team members and other departments to ensure seamless service. Stay informed on insurance products, services, and industry trends to better assist clients. Requirements: Licensing: Must hold a Property & Casualty (P&C) Insurance License or a General Lines Insurance License. Experience: At least 5 years of experience in sales and the insurance industry. Bilingual: Fluency in English and Spanish is a plus. Technical Skills: Familiarity with EZLynx or similar insurance software is preferred. Communication: Strong verbal and written communication skills, with a focus on exceptional customer service. Team-Oriented: Ability to work collaboratively in a fast-paced environment. Detail-Oriented: Highly organized, able to multitask effectively, and ensure accuracy in all client interactions. Who You Are: Excellent communicator with a strong customer-focused approach. Detail-oriented and able to manage multiple tasks efficiently. Positive, proactive, and solutions-driven mindset. Experience in customer service preferred (insurance experience is a plus). A team player who enjoys contributing to a positive and supportive workplace. If you?re ready to join a team that values service, integrity, and growth, apply today! #HOUWC46 #ZR Interested candidates please send resume in Word format Please reference job code 134113 when responding to this ad.

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (~30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

SALARY Hourly CLASSIFICATION Non-Exempt CATEGORY Full Time BENEFITS ESOP Participation, 40 Hours Vacation and 48 Hours Sick Time Accrued Per Year, Holiday Pay, Health Insurance, Paid Disability and Life Insurance, Supplemental Benefits McElroy Metal, Inc. is a leading manufacturer of metal roofing, metal siding, and substructural components. We offer a family-friendly atmosphere to our employee owners who embrace a passion for excellence and a commitment to our core values. Join our team, and become an employee owner today. SUMMARY An opening currently exists for a Service Representative at the Service Center in Houston, Texas. This position assists customers with purchase selection, assists contractors and retail customers in determining needed materials for buildings, prepares job cost estimates and enters work orders in computer. The position also involves some light warehouse duties including: loading and unloading trucks, and bending trim. This position reports to the Service Center Manager. HOURS 8:00 am - 5:00 pm M-F RESPONSIBILITIES Receives and accurately processes orders for contractors, retail customers, and distributors. Makes sales to retail customers, contractors, distributors, and industries; collects monies and maintains bank. Does take-offs on buildings for all customers that need help with procedures and material lists for mini storages, residential roofs & commercial standing seam roofs. Receives and investigates customer complaints, problems or questions and otherwise assists customers by offering insight into what materials are used for a particular project or application. Processes credit/debit memos. Load customers, and unload incoming trucks. Break flashings for customers as needed. QUALIFICATIONS High school diploma or equivalent. Basic construction knowledge and experience. Knowledge and experience working with computers. One year of general office experience preferred.

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! ******************************************* Job Purpose: Tier 1 Solutions Center Representative will handle incoming customer calls and provide detailed initial troubleshooting and problem resolution. Responsible for accurately gathering information, generating, and documenting the ticket within the Salesforce tracking case system. THIS IS POSITION IS ONSITE IN OUR HOUSTON OFFICE. M-F, 9:00am-5:00pm Associate Referral Reward Eligible Responsibilities Essential Duties: * Responsible for customer request and incident reports processing. * Provide the necessary preliminary information for escalation to the Tier 2 Associates as needed. * Assist in executing and/or managing special projects for the department. * Build customer relationships with the support center. * Respond to all inquiries and issues in a consistently efficient, professional, and accurate manner while offering the highest level of service to all customers. Meet productivity requirements based on business needs. * Proficiency in utilizing company systems and products. * Maintain high proficiency in interpersonal skills, including written and verbal communication, to work with a broad range of customers. * Take on additional special projects, as necessary. * Document all customer correspondence. * Maintain project status log. * Position will be onsite in Houston, TX Knowledge, Skills, & Abilities: * Excellent communication and interpersonal skills * Ability to interface with internal and external partners and to manage projects is required. * Strong organizational and time management skills * Ability to work on many projects simultaneously. * Ability to set priorities and work independently with strong initiative. * Must take initiative, ownership and accountability for business and react quickly with a strong sense of urgency. * Ability to make sound decisions with minimal guidelines. * Proficiency with Microsoft CRM, Word, PowerPoint, and Excel Qualifications Minimum Qualifications: * High School Diploma or GED * Previous experience involving customer contact, technical support, or customer relations Preferred Qualifications: * Associate degree in related field of study * 1 year of previous Technical support/ Help-desk experience * Previous call center experience Physical Requirements: * While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment. Occasionally may need to reach, stoop, or kneel. Salary and Benefits: At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer. * $16.45 - $18.85/hr * Health Insurance * 401(k) * Disability * Life Insurance * Paid Time Off * Voluntary Benefits Aventiv Privacy Policy: *********************** Equal Employment Policy: Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.

Essential Functions: The position of Financial Service Representative (FSR) is responsible for providing exemplary customer service to all bank customers. The FSR is responsible for answering questions and providing information upon request from bank customers and assisting them in understanding and utilizing the banks products and services. Opening and servicing new and existing bank customers accounts. The FSR will assist and support the Lobby Manager in leading other employees to meet and exceed excellent customer experience. Maintain and operate a teller cash drawer in order to process customer transaction requests. Establish and maintain customer records in order to adhere to all banking regulations. The Financial Service Representative must help assure compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations. JOB DUITES: New Accounts * Interview consumer(s) desiring to establish a banking relationship with Third Coast Bank SSB. * Responsible for maintaining current knowledge of bank products and services offered. * Open new accounts and service existing accounts for personal and commercial customers. * Obtain consumer identification information as required per CIP and the USA Patriot Act. (Information must be obtained prior to opening an account.) * Obtain all required identification information and commercial documentation for business customers as required per CIP. (Prior to opening a business account.) * Update customer files, signature cards, resolutions, etc. for bank records. * Screen personal account holders via ChexSystems. * Screen commercial accounts via FIS eAccess/ChexSystems online * Process ATM/Debit Card and check order requests. * Establish and reset online banking access through NetTeller. * Cross-sell bank products and services to new and existing bank customers. * Open, close and service certificate of deposits for personal and commercial customers * Process Individual Retirement Accounts (IRA) opening, closing, and transfer request. * Establish and update new account files. * Maintain daily rate sheet. * Serve as a Notary for bank customers as well as bank personnel* (if approved by bank Cashier). Teller Line * Maintain and operate a teller cash drawer. * Assist bank customers with account deposits, check cashing, and savings and checking withdrawals. * Process loan payments. * Issue Cashiers checks and money orders. * Keep records of money and negotiable instruments as required per banking regulations. * Adhere to BSA regulations for reporting CTR, MIL, and SAR documentation. * Answer general account questions for bank customers. * Cross-sell bank products and services. * Scan all proof work through Branch Capture and confirm all work has been balanced at the close of the business day with Jack Henry Associates. * Balance cash drawer at the close of the business day. * File all proof work at the close of the business day. Safe Deposit Box: (if applicable at your assigned branch location) * Open and close safe deposit boxes via Jack Henry. * Establish and update safe deposit box account files. * Prepare new and updated safe deposit box contracts. * Allow access to Safe Deposit Box Vault to customers. * Complete entry tickets for customers accessing box and enter the data into Jack Henry. * Maintain current job knowledge and adhere to all bank policies and procedures Maintain current job knowledge of bank products and services. Practice quality teamwork to ensure the success of the bank as a whole as well as your assigned banking center. Answer telephones, answer questions and direct callers to proper Bank personnel. Assume responsibility for various department functions in the absence of staff members or in overwhelming situations. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position. Work Environment: This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers. Physical Demands: This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. Education and Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. * High school diploma or general education degree (GED) required, Bachelors degree preferred; minimum of one (1) year teller experience, two (2) years of new accounts experience of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution cash handling and customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Bilingual in Spanish is preferred. * Intermediate experience, knowledge and training in branch operation activities, terminology and products and services. * Knowledge of related state and federal banking compliance regulations, and other Bank operational policies. * Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs. ***************************************

Now Hiring: Credit Union Call Center Representative Are you passionate about helping people and providing top-tier customer service? Do you thrive in a fast-paced environment where problem-solving and relationship-building go hand in hand? If so, we want YOU to join our team as a Call Center Representative at our credit union! Why You’ll Love This Role: As a Call Center Representative, you’ll be the friendly and knowledgeable voice our members rely on. You’ll assist with financial transactions, answer questions about accounts and loans, and provide expert guidance on credit union products and services. Every call is an opportunity to make a positive impact, ensuring members receive the support they need with professionalism and care. What You’ll Do: Answer incoming calls with a warm and welcoming attitude Assist members with account transactions, loan inquiries, and online banking access Research and resolve questions, concerns, and requests promptly Process stop payments, check orders, and monetary transactions accurately Educate members on credit union products and services to meet their financial needs Maintain a strong understanding of financial regulations and compliance standards Work collaboratively with internal teams to provide seamless service What We’re Looking For: Education: High school diploma or GED Experience: At least 2 years in a financial institution, preferably in customer service or call center roles Skills: Strong communication skills, knowledge of credit union products, and a thorough understanding of credit/debit card procedures and regulations Personality: Dependable, professional, and customer-focused with a positive and team-oriented mindset What We Offer: A dynamic and supportive work environment Opportunities for growth and development within the credit union A chance to build lasting relationships while making a real difference in members’ lives If you have a passion for providing exceptional service and a desire to grow in the financial industry, we’d love to hear from you! Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.