Member Service Representative Jobs in Alexandria, VA

Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details

Customer Service Representative, Client Care Specialist About the Company Welcome to RTEC, a leader in sustainable arboriculture and environmental stewardship. Since 1996, our mission has been to harmonize human and natural environments. We are not just tree experts; we are passionate advocates for the green world, dedicated to preserving and enhancing urban landscapes. About the Role As a Customer Service Representative with RTEC, you will be the vital link between our clients and the services we provide. Your role will be to: Serve as the primary point of contact for clients, ensuring communication reflects our commitment to exceptional service. Guide customers through their journey with clear communication and consistent support. Collaborate with sales arborists and field teams to deliver seamless service and ensure customer satisfaction. Maintain accurate records, coordinate scheduling, and manage procurement tasks such as ordering supplies and overseeing inventory. Identify and resolve potential challenges proactively to enhance the client experience. Create and maintain process documentation to support operational consistency and training initiatives. Value Proposition Career Pathway: Digital Marketing to Marketing Manager - we invest in your growth. Professional Development: RTEC partners with experienced vendors who are experts in their field and will contribute to the growth and development of this individual. Accelerated Growth: Opportunity to grow quickly with a growing company. Entrepreneurial Spirit: Go-getters motivated by results will excel in this role. Team Environment: Collaborate with a passionate, supportive team. We Offer Competitive hourly rate and benefits. A dynamic work environment that values safety, quality, and sustainability. Career advancement paths and professional training in plant healthcare. A stable and growing company with a strong community presence. Who You Are An experienced professional with 2+ years in customer service, demonstrating reliability and professionalism. A strong communicator with the ability to build lasting relationships with clients. A detail-oriented individual with excellent organizational abilities. Tech-savvy, with proficiency in MS Office and CRM software and a willingness to learn new technologies. A team player with a growth mindset, eager to learn and adapt to new challenges. Join Us Become an integral part of a company that blends exceptional customer service with a passion for the environment. At RTEC, you're not just building relationships; you're building a sustainable future. Apply today and start growing a new career!

Note: All communications with candidates will be kept strictly confidential. What to expect: As a Customer Service Specialist, you will manage customer interactions, provide guidance on products and services available, and collaborate with internal teams to deliver exemplary customer experiences. If you are excited to work closely with customers, passionate about customer satisfaction, and are ready to make an impact, we want to hear from you! Pay Rate: $24.00 - $27.00 / Hour Job Type: Full-time Work Location: Laurel, Maryland What you will get to do: Serve as the primary contact to assist customers over the phone, in person, and via email with a high volume of customer contacts in peak season Become knowledgeable in the company's services and products to work confidently and consistently with customers on what best fits their needs Engage customers with an enthusiastic, interested, courteous, and professional demeanor. Collaborate effectively with internal teams and coworkers to address inquiries and concerns in a timely manner Effectively resolve customer issues while also considering the company's policies, profitability, and overall business objectives. You will bring these qualifications: Experience Level: Mid-Level Education: High School Diploma or Equivalent is required Customer-focused with previous experience delivering top-notch customer service, and passionate about helping people. Exceptional problem-solving, interpersonal, and professional verbal and written communication skills. Adaptability and flexibility with a sense of urgency and the ability to thrive in a fast-paced and changing working environment Proven computer skills with Microsoft Office experience. ERP, CRM experience is preferred. Shift & Schedule: Monday - Friday, 8:00 am - 4:30 pm About QSS: Candidates rely on us for career matching, coaching, and skilled training. Clients know they can count on us to provide their business with a top-notch, customized workforce. We help talented and driven individuals find opportunities that are right for both the individual and client. Quality Staffing Services has served the community with the mission to help great people find great jobs since 1995. Quality Staffing Services has three Maryland offices: Cambridge, Easton, and Salisbury to service clients and candidates across the entire Delmarva Peninsula (Delaware, Maryland, and Virginia).

Do you desire to be part of a nation-wide company that has a “family business” environment? If so, Pence Financial Group is the place for you. As a Client Service Specialist, you will be the primary contact person for the team. Your objective is to ensure all parties have a positive experience as you service client accounts and provide support to our advisors and their team. Attention to detail and a professional demeanor are imperative to success. As you succeed in your primary duties and excel at articulating the values and principles of our firm, your role will continue to expand. You will assist in performing the daily operational functions of an extremely fast-paced office environment, as well as managing client relationships on the firm level. Time management, versatility and adaptability in a constantly evolving and high-pressure environment are imperative. Responsibilities: Direct client contact - answer questions about accounts, etc. Coordinate all schedule logistics for prospects & clients as they meet with advisors Prepare and process new account paperwork Process service requests for clients Prepare correspondence Maintain client files Conduct client outreach Prepare/process paperwork, service requests, and back-office support as needed Work with team to ensure client experience Complete various projects and administrative functions, as assigned Thorough follow-thru on all tasks assigned Assist with client events, as needed Ability to travel to assist other locations, as needed Other duties as assigned Required Qualifications: Financial services experience; LPL preferred Outstanding organizational and time management skills Ability to proactively assess situations and work/think independently Experience working with a Customer Relationship Management (CRM) system - preferably SalesForce Excellent phone skills Computer literate Excellent written and verbal communication skills College degree or equivalent experience preferred Military experience a plus Full time in office position located in Alexandria, VA Hours are 8:30 AM - 5:00 PM Monday-Friday

The Member Services Representative is responsible for assisting members, potential members and other employees with their questions and requests. He/she needs to understand and be able to explain basic IRA, Share, Loan, Mortgage and Visa related products and services, responds to problems, processes member's requests received via web, e-mail, fax, online/mobile banking, or mail and processes death claims, POA, and trust accounts. Responsibilities Maintains front desk, assists members in person and with Share, Loan, Mortgage and Visa related products and services and basic IRA questions, including but not limited to chapter accounts' inquiries, open/close of Certificate of Deposits, account/share closure requests, process transfer/ACH/wire requests, check orders, check disbursal, answers basic loan/mortgage/Visa questions, processes Visa card capture/reissues requests, travel notes, basic fraud/dispute questions, Apple Pay/Google Pay Token requests, Stop Payments, and ACH dispute process information. Handles cash transactions. Completes daily work folder requests. Scans account related documents. Answers Queue Calls as needed. Assures that appropriate records are maintained. Processes death claims, power of attorney (POS) trust accounts, account update forms, verification of deposits, certificate disclosures, change of address/contact, returned mail and other requests via web, e-mail, fax, online/mobile banking, and mail. Qualifications A high school education or GED. One year to three years of similar or related experience. Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, regarding routine matters for the purpose of giving or obtaining information which may require some discussion. General computer operations, MS Word, Excel, and Outlook. Good diction and the ability to communicate effectively verbally and in writing. Must be detail oriented and good with numbers. Able to operate a 10-key calculator.

ABOUT: Perform research, analysis, and facilitate the timely resolution of customer submitted issues regarding use of and information displayed through our products, including, but not limited to, the Vehicle History Report. Additional product support responsibilities may be required. RESPONSIBILITIES: Conduct internal and external research and analysis to ensure requested changes to the data can be supported and/or should be made Respond to customer inquiries related to their use of products and services Communicate cordially and professionally with customers through all media (phone, email, chat, etc.) Excellent listening skills, including the ability to understand the customer's point of view and respond clearly and concisely Ability to understand complex issues and translate them into easily understood, clear messages for the customer Defuse potentially volatile situations and bring the discussion to focus on resolution Work with internal customers and external data providers to verify data, including any and all supporting documentation Determine accuracy of each issue submitted and assess trends in data quality Provide timely responses to all inquiries as determined by Team and individual goals Accurately document and classify all communication with customers Recommend product improvements based on empirical data Leverage all available resources to research and resolve customer issues Provide process feedback to management on issue analysis and research methodology QUALIFICATIONS: Research and analytic experience preferred Excellent communication skills, including the ability to listen, write concisely and summarize events Sense of urgency and passionate about customer service and satisfaction Creative thinker who is inquisitive and insists on substantiated conclusions High level of proficiency in typing Highly organized and attentive to detail Ability to work independently and as part of a team Multitask in a fast paced environment Comfortable working in a metrics oriented environment Proficiency in commonly used office technologies (e.g., MS Word, Excel and Outlook) Salesforce.com experience a plus Centreville, VA; Onsite $18-20/hr

As a Member Support Representative II - Verifications, you will play a crucial role in ensuring the security and accuracy of our virtual member verification process. You will engage with members via video calls, guiding them through the verification process while delivering outstanding customer service. This opportunity is located onsite at ID.me's headquarters in McLean, Virginia. This is a full time opportunity and is not able to be done remotely. Responsibilities: Conduct inbound video verification calls with members, ensuring a friendly and professional experience Verify member identities across multiple communities by requesting and validating required documentation Address member inquiries and concerns related to the verification process Assist with account recovery to track, manage and resolve members' issues, ensuring a secure and efficient resolution Embrace and implement the tactics and techniques provided by leadership during coaching/ training sessions in order to achieve desired goals Adhere to the companies Quality Assurance program and the associated policies Collaborate with team leads and management to enhance the verification process Stay updated on company policies, procedures, and industry regulations Education and Experience: High school diploma or equivalent required At least one year of experience in customer support role preferably in a contact center environment Proficiency in using Mac and/PC platforms for daily operations Proficiency in using video conferencing software like Zoom Proficiency in using Google Suite Proficiency in using ticketing software like Zendesk Required Skills & Competencies: Excellent written and verbal communication skills Excellent interpersonal skills and capable of de-escalating conflict Consistently demonstrates punctuality and reliability in attendance Ability and willingness to work in-office five days per week Ability to handle sensitive information with confidentiality Ability to thrive in a fast-paced environment when there are changing priorities Ability to be a team player with a strong, self-managing work ethic Ability to be a self-starter with a passion for learning and continuous improvement Physical Requirements: Prolonged periods sitting at a desk and working on a computer What We Offer: Full-Time Hours: 40 hours per week schedule, with overtime opportunities! Our Contact Center is a 24/7 operation, we have multiple shifts to choose from Competitive salary and benefits package Shift differential for nights and overnights Medical, Dental, and Vision Insurance Eligible for 15 days of accrued Paid Time Off annually Paid training and ongoing professional development ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores).

We are currently seeking a part time Dining Services Associate - Clinical to support our Assisted Living and Health Care Center residents in their dining needs. This position is a critical position in our Culinary department and works closely with others to provide the best services to our residents JOB RESPONSIBILITIES Reads recipes and/or product directions Estimates food requirements Operates a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind for cooking, serving and storing Inspects work stations for compliance with service standards Cleans and sanitizes workstations, equipment, dishes, silverware and glassware following proper HACCP procedures May taste test products Participates in tray line service, meal service and serves in dining rooms in health center and assisted living Prepare thickened liquids Prepare modified textured meals May visit and provide assistance with menu selections to residents May calculate and measure liquid diet restrictions Provides general stocking duties Serves and replenishes food and beverages May answer telephone and relay information to kitchen concerning meal changes or resident discharge Process new diets as required Communicates resident needs to appropriate staff while maintaining resident confidentiality Interacts with customers in the serving, retail and dining areas providing excellent customer service All the things you will love about LVMG/LSMMD Paid time off 403B with company match Competitive Wages Career Growth Opportunities Referral Program Use of our on-Site Fitness Center and Indoor Pool An even stronger culture of caring, collaboration, and support! Hourly wage is determine by candidate's qualifications including relevant years of experience and certifications/education Qualifications 1 year experience in hospital or CCRC Maturity of judgment and behavior Maintains high standards for work areas and appearance Maintains a positive attitude Attends work and shows up for scheduled shift on time with satisfactory regularity Available to work a flexible schedule including nights, weekends and some holidays Ability to read, write, speak, and understand the English language. Ability to make independent decisions when circumstances warrant such action. Ability and willingness to work harmoniously with other personnel. Patience, tact, a cheerful disposition and enthusiasm as well as the willingness to handle difficult residents. RequiredPreferredJob Industries Healthcare

JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis! JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network. We are seeking a dynamic and results-driven Executive Sales Representative to join our team. The Sales Representative will be responsible for driving and cultivating new business opportunities in the pickleball space, as well as maintaining relationships with existing clients. Responsibilities: Answering calls and emails from customers immediately Clarifying issues Determining the cause of the problems Expediting the corrections or adjustments Following up to ensure resolution Document all case activity using the case management system Record all customer interactions into case management system Follow up daily with all open cases to reduce aging of open cases Ensure speedy closure of customer cases Communicate withe the Customer Service and sales team on order fulfillment and issues Escalate products with high warranty claim issues to the Customer Service Supervisor Requirements: Minimum education requirement: Associate's degree 2-3 years of professional work experience; Consumer products industry preferred Effective leadership, interpersonal, and problem-solving skills Strong organization and communication (verbal and written) skills Ability to work well independently and as part of a team Ability to learn quickly, and take initiative in a fast-paced environment

Join the community. Your office may have your name on it, but you're not in this alone. Technical resources are at your fingertips throughout your career. Running a State Farm agency is one of the best small business opportunities in America. We are seeking accomplished professionals to become a State Farm agent in Arlington, VA. If you are someone who: Is motivated by helping people and making a difference in the community Wants to run your own business Is driven by achievement and the potential for financial success Can drive results by leading a team Then this may be the right opportunity for you! No prior experience as an insurance agent is required. If you've ever dreamed of running your own business, but didn't know where to start, this could be your dream career. We offer a paid training program along with company support, mentorship, and field development. As a State Farm agent, you can truly make a difference in helping people with their insurance, financial services and banking needs. State Farm is an equal opportunity employer. Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.] State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.

Elite Income Advisors is seeking a full-time new business specialist. This position will primarily be responsible for providing administrative support to the Advisors, including but not limited to, preparing all required paperwork based on the Advisor's case design, completing the application process with the clients as well as following up after application submission to ensure each case is issued and funded. This position would be the perfect fit for a team focused individual who is passionate about administrative and organizational support and thrives in a fast-paced environment. This individual should also be capable of supporting various office functions as needed based on the ebbs and flows of the office. About the Company: Elite Income Advisors is a fast-growing financial planning firm in Ellicott City, Maryland. We are passionate about helping our clients put together an investment portfolio that best reflects their risk tolerance, time horizon and goals. We believe in the holistic approach to financial planning and through this approach, we build a level of trust with our clients that bodes well for successful, long-term relationships, which is why an astounding 98% of our clients are lifetime clients. New Business Specialist Duties: ● Pre-fill applications, obtain account information, help manage roll over calls, money transfers. ● Helps prepare materials for new and existing client appointments. ● Ensures applications are complete and submits all related paperwork as required. ● Monitors the status of pending business to make sure new accounts are funded efficiently and accurately. ● Communicates with customers in a polite and professional manner. ● Returns and/or relays client calls or messages. ● May complete and process client servicing paperwork. ● Manages paperwork follow up to ensure everything is processed in a timely and accurate fashion. ● Helps organize and maintain client information, files, and documents, also keeps CRM up to date accurately with all data. ● May attend meetings with Lead Advisors as requested. Vendor Management: ● Updates clients contact information with appropriate companies. ● Processes withdrawals, beneficiary changes, and other requests. ● Follow up on paperwork to ensure everything is processed in a timely and accurate fashion. ● Communicates closely with Relationship Manager at RIA regarding applications, pending transfers, requests, and other miscellaneous items. QUALIFICATIONS AND SKILLS NEEDED: Education: Bachelor's degree or equivalent experience required. Experience: ● Strong coordination, organizational, high attention to detail and multitasking experience required. ● Previous experience in a financial planning firm is strongly preferred but not required. ● Must present pleasantly and professionally. ● 3-5 years of prior administrative support experience required, including reporting to executive level management. ● High level of competency with Word, Google Suite, Office Suite (e.g. PowerPoint, mid-level competency with Excel; ability to master with other database systems e.g. CRMs). ● Must demonstrate excellent judgment and problem-solving skills. ● Excellent written and oral communication skills. ● Prioritizes and plans work activities and uses time efficiently; maintains well organized files, information, schedules, etc. ● Demonstrates accuracy and thoroughness and monitors own work to ensure quality. ● Adapts to work environment changes, manages competing demands and can deal with frequent change, delays, or unexpected events. ● Ability to exercise good judgment, tact, and confidentiality in all matters. ● Ability to work independently with minimal direction after training. ● Strong attention to detail. ● Willingness to become Notary Public.

At Van Metre, we believe that each employee contributes directly to our growth, success and culture. We seek out candidates who love to challenge themselves and work with others to fulfill this role. Van Metre Companies is seeking a Community Experience Associate to work at one of our Loudoun County communities. As a Community Experience Associate at Van Metre Homes, your primary responsibility is to deliver an exceptional homebuying experience to potential buyers by conducting engaging tours, maximizing the potential of the CRM system, ensuring accurate documentation, collaborating with other teams, achieving data accuracy, and proactively maintaining a tidy appearance of the community and its homes. As a Community Experience Associate at Van Metre Homes, your role is crucial in attracting and retaining customers, and contributing to the overall success of Van Metre Homes. Van Metre Model Homes are open 7 days per week. The two days off for this position will be either on Tuesday and Wednesday or on Thursday and Friday. Weekend work is a requirement for this position. For more information about Van Metre Communities, please visit Van Metre Homes Community Experience Associate Responsibilities Tour experience: Deliver an exceptional homebuying experience by conducting engaging tours of model homes, immediate delivery homes, and the surrounding community for potential buyers. Includes utilizing proactive follow-up skills to nurture promising leads and convert them into buyers. Prospect outreach: Maximize the potential of Van Metre's Customer Relationship Management (CRM) system to identify and engage with prospects who could be interested in your community. This includes executing strategic cold and warm outreach campaigns through email, text, and phone calls. Product expertise: Demonstrate superb knowledge of the community, its products, and Van Metre's construction techniques and materials, as well as real estate market trends and competition overall to enable effective communication of the community's value and benefits to potential buyers. Traffic management: Ensure accurate documentation of all appointments and prospect engagement by maintaining up-to-date traffic dashboards. This includes timely logging of appointments, thorough documentation of prospect traffic, and ensuring follow-up before and after engagements. Sales operations: Collaborate with the Community Executive and Community Experience Manager to identify opportunities for cross-functional collaboration with the Marketing, Market Intelligence, and other teams. Leverage their expertise to optimize community performance and communicate the community's needs to these teams. Record maintenance: Maintain data accuracy across Van Metre's CRM, contract management solution, and buyer portal. This involves verifying proper sharing and storage of all documents and meeting internal standards for data integrity. Community appearance: Proactively maintain a tidy and presentable appearance of the community and its homes at all times. This involves scheduling regular cleanings, overseeing the cleaning of models when opening and closing, and ensuring that the community is always well-maintained and visually appealing. Community Experience Team Objectives Oversight: Manage day-to-day sales office operations and provide training and mentorship opportunities. Presentation: Ensure an optimal community appearance, both within the homes and around the community. Engagement: Provide exceptional communication via personalized outreach and plan engaging initiatives. Closing: Meet sales goals by conducting tours, pricing, and contract appointments, and leveraging closing tactics. Backlog: Meet settlement goals by managing backlog and ensuring the accuracy of delivery dates and buyer data. Insights: Ensure integrity of data used to generate sales reports and relay consumer trends in real-time. Admin: Attend meetings with construction, loan officers, and other partners to ensure optimal operations. Competencies Supports projects with an open mind and positive attitude Understands the prospect and buyer experiences Adapts to changing circumstances and works within an agile framework Instills trust among internal and external teams through exceptional communication Forecasts challenges, pre-determines solutions, and creatively problem solves Works independently and cross-functionally within internal and external teams Approaches a challenge as an opportunity to innovate and improve performance. Obsessed with growth and learning from best-in-class leaders and brands Ideates with a data-oriented and customer-centric mindset Expresses empathy and exercises emotional intelligence Excels in a deadline-driven and detail-oriented environment Experience Experience in sales, in any industry, preferred Proven track record of meeting or exceeding goals Ability to work a flexible schedule, including weekends and evening hours Exceptional public speaking, problem-solving, analytical, communication, presentation, and negotiation skills Required Qualifications Valid Driver's License Minimum High School Diploma or equivalent Proficiency with MS Word, MS Excel, Outlook, and Adobe Acrobat A Realtors License is NOT required, and an active licensee will be required to inactivate their license Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds. Salary: $70,000-76,500 annually (Pay is commensurate with experience, education, training, and skills) Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members. Van Metre Core Values Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance Van Metre Mission Statement The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company's founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company's emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

Client Service Operations Associate Multibillion Independent Wealth Management Firm Fairfax County, VA Established and growing 2B+ Independent RIA in Fairfax County, VA serving high net worth and ultra high net worth clientele seeks an Operations Associate to manage backend client service and operational tasks, including client administration and money movements. The Firm provides sophisticated financial advisory and investment management services to high net worth and ultra high net worth clientele. Highlights Provide excellent advisory operations workflow support Participate in a dynamic and positive team environment Strong culture of teamwork, integrity, work life balance and personal and professional development in an established and growing firm Coordinate with Client Service and Investment teams to support reporting, billing, custodial, and compliance activities, while ensuring efficiency Career track within the firm Competitive compensation package including benefits and bonuses Hybrid work schedule Requirements Bachelor's Degree 2+ years experience in Operations or Client Services within an RIA, Wealth Management, or related Financial Services firm Track record of professionalism, adaptability, attention to detail, and time management Experience with Custodial, CRM, and Portfolio Management systems preferred

A leading Registered Investment Advisor (RIA) firm committed to delivering exceptional investment management and financial planning services to clients is looking to add an investment operations associate to their team. This firm has a reputation for integrity, expertise, and client-centric solutions, and pride themselves on fostering a collaborative and innovative work environment. Position Overview: In this role, the investment operations associate will support the operational aspects of the investment management processes, ensuring smooth and efficient day-to-day interaction with stakeholders, both internally and externally. This position offers an excellent opportunity for professional growth and development within a dynamic and client-focused organization. Key Responsibilities: Trade Execution & Monitoring: Assist with the execution of trades, including equity, fixed income, and alternative investments. Monitor trade confirmations and resolve any discrepancies. Account Reconciliation: Perform daily and monthly reconciliation of client accounts, including cash, positions, and transactions. Investigate and resolve any discrepancies or issues. Portfolio Management Support: Aid in the maintenance of portfolio records, including updates to investment strategies and allocations. Provide support in generating performance reports and client statements. Client Service: Act as a point of contact for client inquiries related to account transactions, balances, and investment performance. Ensure timely and accurate responses to client requests. Compliance & Documentation: Ensure all operational processes comply with regulatory requirements and firm policies. Maintain accurate and up-to-date records of all transactions and client interactions. System Management: Assist with the management and maintenance of investment management software and tools. Help troubleshoot and resolve any system-related issues. Process Improvement: Identify opportunities to streamline operational processes and implement best practices to enhance efficiency and accuracy. Qualifications: Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Experience: Minimum of 2 year of experience in investment operations, fund administration, or a related role, preferably within an RIA or financial services environment. Series 7 & 63 certifications are a plus. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Experience with investment management systems and software is a plus. Analytical Skills: Strong analytical and problem-solving abilities. Detail-oriented with a focus on accuracy and completeness. Regulatory Knowledge: Familiarity with regulatory requirements and compliance related to investment operations and financial services. View the full list of our open positions here: Main Line Search Job Openings

Waypoints Yacht Charters offers personally crafted charter experiences managed by local charter specialists who know the best sailing waters and hidden gems of their home base. Yachts available for charter are new-model, privately-owned sailing catamarans, sailing monohulls, power catamarans, and powerboats from leading manufacturers. Annapolis, Maryland, known as the sailing capital of the U.S., is the perfect gateway to explore the Chesapeake Bay and experience an elevated charter adventure. Role Description This is a full-time on-site role for a Charter Customer Service representative at Waypoints Yacht Charters in Annapolis, MD. Involves providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering outstanding customer service experiences daily. In person check ins for charters on weekends rotating as needed. We are looking for a self starter and a leader to take on this role as it serves multiple locations outside of Annapolis including the USVI. Health insurance benefits, 401K, and travel opportunities offered. Qualifications Customer Support, Customer Satisfaction, Phone Etiquette Computer literacy Excellent communication skills and a friendly demeanor Ability to multitask and prioritize customer needs Knowledge of sailing or boating is a plus

Corestaff Services is seeking a dedicated Customer Service Representative for a full-time contract-to-hire position. This role offers the opportunity to work on-site at a facility in Severn, MD, collaborating closely with a dynamic team of Customer Service Representatives. Responsibilities: Work closely with a small team of Customer Service Representatives to address customer inquiries promptly and professionally. Troubleshoot and resolve customer issues with efficiency and accuracy. Input orders into the system accurately, ensuring all relevant details are captured. Track orders throughout the fulfillment process, providing updates to customers as needed. Maintain a high level of product knowledge to effectively assist customers and provide solutions. Qualifications: Previous experience in a business-to-business customer service role. Previous experience working for a paper/packaging company is preferred. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Pleasant attitude. Ability to thrive in a fast-paced environment and work effectively within a team. Proficiency with computer systems and software applications. High school diploma or equivalent required; additional education or training in customer service is a plus.

Seeking a Senior Wealth Management Client Associate to join our client's team. Our client has over 20 years of proven wealth and investment management success. As a Senior Wealth Management Client Associate, you will develop client relationships and support Financial Advisors. This is a highly visible role, which is a challenging and rewarding opportunity. **This is an ON-SITE role. Local candidates only; not open to relocation at this time.** Key Responsibilities: Build sustainable relationships and trust with clients. Take ownership of client issues and follow problems through to resolution. Improve client experience to facilitate organic growth of the practice. Successfully manage a high volume of emails, calls, and tasks, including but not limited to establishing client profiles, opening new accounts, tracking and reporting on incoming, outgoing, and internal asset transfers, and preparing authorization documents for establishing and updating accounts. Ensure regulatory compliance is followed. Process Required Minimum Distributions. Develop and maintain a knowledge base of evolving products and services. Qualifications: Bachelor's degree in Finance, Economics, Business, or a related field 3+ years' experience in the wealth management industry in a client-facing role. Comprehensive knowledge of the investment industry. Experience with CRM systems. Intermediate to Advanced level skills in MS Excel, Word, and Outlook.

Hourly Rate: $15.00/hour + Tips Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Responsibilities Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests Prepare and assemble food orders according to Shake Shack's standards and recipes Master all stations and rotate through them, keeping each day fresh and exciting Follow all food safety and sanitation procedures to ensure the safety of guests and team members Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement Job Qualifications Ability to learn quickly in fast-paced, high-volume environment Adaptability to various roles within the restaurant Consistently demonstrates integrity by doing the right thing and taking accountability Flexible schedule availability, including evenings, weekends, and holidays 16 years or older Perks We take care our team members and support them in building successful futures through a variety of industry-leading benefits. Weekly Pay Medical, Dental, Vision Insurance & Flexible Spending Accounts* Supplemental Life Insurance and Short-Term Disability* 401(k) plan with Company Match* Paid Time Off/ Sick Time* Employer Assistance Program (EAP) Commuter Benefits Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more Shake Shack Meal Discounts *Eligibility criteria applies Click the "Apply" button above to apply for this opening. About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer? All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Team Member Opportunity Awaits! Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!