Medical Records Clerk Jobs in Sterling Heights, MI

As a Patient Services Coordinator-LPN, I am responsible for coordinating patient schedules and ensuring continuity of care by effectively communicating with field staff, patients, and healthcare providers. My role requires managing daily office operations and handling complex scheduling tasks, such as rescheduling visits and overseeing staff workflow. Additionally, I assist in managing clinical documentation and maintain essential logs for patient care. Become a part of our caring community and help us put health first Onsite role in Flint, MI The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Keywords: Patient Services Coordinator, Home Health, LPN, Healthcare Management, Care Coordination, Scheduling, Clinical Support, Infection Control, Patient Care, Nursing

Medical Receptionist - Concierge Practice Birmingham, MI area Search by Harper Associates Join a prominent Physician Office (MD/Internal Medicine) Concierge Practice ( Primary Care & Holistic Medicine ) which offers many health and wellness options for its select patients. They offer their clientele an upscale office setting similar to a plastic surgery office or dermatology practice. The role involves managing patient intake, scheduling, and maintaining an exceptional patient experience by offering personalized and attentive service. Responsibilites Reception Duties Greet patient and visitors with a warm and welcoming professional demeanor, ensuring a positive first impression. Manage incoming phone calls, responding to inquiries and provide the highest level of professionalism. Patient Intake Conduct detailed patient intake by collecting personal, medical history and informing the patient fees and scheduling protocol, including cancellation protocols. Ensure all patient information is entered into the practice electronic health record with precision and accuracy. Scheduling and Coordination Schedule appointments and follow-up visits, balancing efficiency and patient needs. Coordinate consultations visit of a specific provider within the practice ensuring a seamless patient interaction with the medical team. Administrative Duties Overseeing appointment confirmations and reminders, utilizing email, text and phone communications. Assist in the preparation and management of patient files and documents, such as requested lab slips, super bills, etc. ensuring compliance with HIPAA regulations. Service Excellence Build rapport with patients by anticipating and addressing their needs and inquiries. Maintain a clean, organized and welcoming reception area to enhance patient comfort and satisfaction. Multitasking Ability to handle multiple responsibilities concurrently in a fast-paced environment with accuracy. Technical Proficiency in electronic health records (EHR or EMR) systems, scheduling software, MS Office Experience and Qualifications Education - Associate Degree or equivalent Experience Min. of 3-5 years' experience in a medical front office or reception role, preferably within a plastic surgery, dermatology or similar specialty practice. Knowledge familiar with medical terminology, appointment scheduling, lab slips and reports, and basic credit card and cash payment collections. Certification front office or medical administrative certifications a plus Please email resume to : ****************** Great Work/Life Balance, benefits available Ben Schwartz | President | Harper Associates Direct: ************** | Fax ************** ****************** | ******************

Under the general supervision of the supervisory medical and supervisory personnel, the Medical Records Specialist acts as the record keeper for the Program and performs routine clerical and administrative support. PRINCIPAL DUTIES AND RESPONSIBILITIES: Reviews, evaluates, approves, and process records and/or documents. Gathers charts and surveys. Responds to all ROI (release of information) requests for medical records. Performs routine data input and other clerical tasks including (but not limited to) organizing, filing, shredding, copying, and faxing. Maintains an organized office filing system that assures confidentiality of all documents. Assists in the ordering and stocking of office supplies. Assists in the process of gathering data necessary to perform billing and audit functions as requested. Processes records for admitting and discharging patients. Distributes medical data to appropriate crisis center personnel. Collects patient demographic information. Maintains master patient index. Maintains record availability by processing charts into the digital patient database. Retrieves medical records by following chart-out procedures. Photocopies records and documents for billing or legal services. Updates patients' electronic health records. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S): Knowledge of DWIHN policies, procedures and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of Crisis Operations principles and practices. Knowledge of behavioral health standards and practices. Knowledge of Medical Records principles and practices. Organizational skills. Planning skills. Customer Service skills. Communication skills. Collaboration skills. Administrative skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A High School Diploma, GED or its equivalent. REQUIRED EXPERIENCE: Two (2) years of full-time paid professional experience performing medical records related duties and responsibilities in a hospital, behavioral health, or mental health setting. WORKING CONDITIONS : This position will work in the DWIHN Crisis Care Center or the Outpatient Direct Care Clinics. This position will be required to work with persons who may suffer from mental health or substance abuse crises. Crisis Care Operations and the Outpatient Director Care Clinics are 24/7 units. Candidates must be able to work a flexible schedule. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

This position is responsible for the maintenance of all medical records which includes ensuring the records are filed properly, the file documents are filed timely and in the appropriate sections, as well as the release of information is processed accurately and in a timely manner. Must understand and adhere to the mission of this organization and the customer service policy. Understands that employment is contingent upon adherence to HCHN policies and procedures, the mission of the organization, JCAHO and HIPAA polices and procedures, OSHA standards, and other safety and health related codes and laws. General responsibilities * Processes medical records for appointments and for filing. * Pulls charts for the next day visits for physicians at the end of each day. * Audits charts to ensure all forms are available for patient visit. * Locates all charts as requested by the physician or for other medical needs such as prescription refills. * At the time of the appointment, checks the identification on all charts when patients sign in. * Ensures records are filed timely and in alphabetical order. * Able to assess if chart information is complete and when information is missing, returns the chart to the appropriate personnel. * Repairs and replaces charts when needed. * Ensures charts are labeled prior to the patient appointment. * Processes all release of information for medical records, ensuring the appropriate signatures have been received. * Ensures that release of information charges are assessed appropriately based on the type of request (attorney, SSI, etc.) * Ensures that requests from other medical providers are processed immediately. * Ensures that all physicians receive returned medical tests and all other pertinent medical information on a daily basis. * Processes both incoming and outgoing mail on a daily basis, which includes date stamping and distributing to the appropriate department or personnel. * Effectively communicates both verbally and written. * Ensure that communication with staff, patients and external contacts occurs with courtesy, task and a positive attitude. * Communicates with patients when addressing a medical records/release of information issue. * Uses positive and appropriate telephone etiquette when communicating over the telephone. * Completes letters for patients regarding test results or per the physicians request. * Completes letters to patients for missed appointments, abnormal lab results, reschedule appointments as assigned. * Other duties as assigned. Education and/or Experience High school diploma required. Advance coursework and training from an accredited medical records program preferred. Certification desirable. Must be physically and mentally capable of performing the identified duties of this position. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Meets professional behavior expectations. * Meets all attendance and punctuality requirements to ensure proper coverage and quality service. * Professionally and appropriate dress as required by the position. * Demonstrates an ability to resolve interpersonal and professional conflicts appropriately. * Participates in staff meetings, trainings and committees. * Keeps all matters related to the organization confidential in compliance with confidentiality policy. * Takes pride in job performance as evident in compliance with job responsibilities. * Assumes responsibility for work performance and is able to be self-directed. * Ability to communicate effectively with diverse populations. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or hear. * The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. * The employee must lift and/or move up to 25 pounds. * Specific vision requirements include the ability to see at close range. * At times, may require more than 40 hours per week to perform the essential duties of the position. * Fine hand manipulation (keyboarding). * Travel between sites using own vehicle. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Internal office space. * The noise level in the work environment is usually moderate. * May be exposed to communicable diseases.

What you would be doing: In this diverse position you will use your skills and abilities to keep things organized. You will work closely with the clinical team to order, organize, distribute and maintain patient care supplies. And, you will also ensure medical records are complete, accurately documented, readily accessible and systematically organized. What your work schedule would be: This is a full-time position working traditional business hours with some flexibility. The successful candidate: * Possess a High School diploma or its equivelent. * Preferably has education or experience in health information management, healthcare information systems and or a current certification as an Accredited Records Technician (ART) or Certification as an Accredited Records Technician (ART). * Has experience with Point Click Care. * Has strong organizational and analytical skills; oral and written communication skills. Rewards and Recognitions: Our employees can take advantage of a menu of health coverage and other benefits. * Your hourly wage is based on years of experience. Our staring wage, shift differentials and per pay period attendance bonus make our wages highly competitive and hard to beat. * Health Care Coverage: Choose from three different United Health Care programs. We also offer Guardian Dental and Vision, AFLAC, STD, LTD and Life insurance, and Flex Spending Accounts, * Combined Time Off/Paid Time Off. Both full and part time employees accrue CTO/PTO hours. Full time employees can accrue 80 hours and part time employees can accrue 40 hours per year. * Holidays. Seven paid holidays * 401K * Tuition Reimbursement, Full time employees become eligible after one year of employment with a maximum reimbursement of up to $1,000 per year. Part time employees are eligible after two years of employment with a maximum reimbursement of up to $750 per year.

What you would be doing: In this diverse position you will use your skills and abilities to keep things organized. You will work closely with the clinical team to order, organize, distribute and maintain patient care supplies. And, you will also ensure medical records are complete, accurately documented, readily accessible and systematically organized. What your work schedule would be: This is a full-time position working traditional business hours with some flexibility. The successful candidate: Possess a High School diploma or its equivelent. Preferably has education or experience in health information management, healthcare information systems and or a current certification as an Accredited Records Technician (ART) or Certification as an Accredited Records Technician (ART). Has experience with Point Click Care. Has strong organizational and analytical skills; oral and written communication skills. Rewards and Recognitions: Our employees can take advantage of a menu of health coverage and other benefits. Your hourly wage is based on years of experience. Our staring wage, shift differentials and per pay period attendance bonus make our wages highly competitive and hard to beat. Health Care Coverage: Choose from three different United Health Care programs. We also offer Guardian Dental and Vision, AFLAC, STD, LTD and Life insurance, and Flex Spending Accounts, Combined Time Off/Paid Time Off. Both full and part time employees accrue CTO/PTO hours. Full time employees can accrue 80 hours and part time employees can accrue 40 hours per year. Holidays. Seven paid holidays 401K Tuition Reimbursement, Full time employees become eligible after one year of employment with a maximum reimbursement of up to $1,000 per year. Part time employees are eligible after two years of employment with a maximum reimbursement of up to $750 per year.

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* TASKS AND RESPONSIBILITIES: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Answer phone calls concerning various ROI issues. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. Logs medical record requests into ROI On-Line database. Scans medical records into ROI On-Line database. Complies with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Other duties as assigned. SKILLS|EXPERIENCE: Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Prior work experience in Release of Information in a physician's office or HIM Department is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. *This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned. MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Who We Are St Johns Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated culturally and economically diverse and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County New York Celebrating over 110 years of community care the 257 bed facility provides people of all faiths with comprehensive preventive diagnostic treatment and rehabilitative services regardless of ability to pay Come Grow With Us Type Full Time 75 hours biweekly Shift Days Hours 800 AM 430 PM Pay 115000 135000 per year Job Summary The HIM Operations Manager will plan organize and manage the day to day operations of the hospitals Health Information Management Department including all units within HIM while effectively coordinating managing and improving the daily weekly and monthly departmental activities The Operations Manager is responsible for the effective operation and works closely together with the Coding Manager and Director of HIM He or she requires financial acumen focus to maximize staff performance customer satisfaction and integrity of the legal medical record and codingreimbursement; the role requires extensive collaboration across divisions and areas impacting the revenue cycle process The position requires a hands on immersive management approach to ensure compliance with internal and external policies governing the clinical documentation and health information management processes of the facility and the development and empowerment of the management team and staff Responsibilities Evaluates the impact of innovations and changes in programs policies and procedures for HIM operations Designs and implements systems and methods to improve data integrity workflows and processes Identifies assesses and resolves issues impacting HIM operations coding documentation and revenue cycle processes In collaboration with the Director of HIM plans coordinates and evaluates staff activities and workflow in the areas of Documentation Management Release of Information Systems and Mater Patient Index MPI Integrity and Clinical Documentation Improvement CDIHas direct responsible for hiring orientation training and in service regarding hospital organization mission management policies and procedures Oversees compliance with all hospital initiatives Reviews audits monitors and maintains productivity and accuracy reports Collaborates with the HIM Coding Manager to maintain acceptable accounts receivables associated with un coded charts DNFB and team member productivity and accuracy according to industry standards Participates and leads process and performance improvement and in conjunction with the director and coding manager ensures the coding compliance program Develops and coordinates educational and training programs as guidedinstructed by the director Conducts and oversees coding audit efforts and coordinates monitoring of chart analysis Reports noncompliance issues detected through auditing and monitoring the nature of corrective action plans and the results of follow up audits to the directors of hospital and the compliance officer Participates in the reviews of claim denials and rejections pertaining to coding andor support of medical necessity when necessary implements corrective action plan such as educational programs to prevent similar denials and rejections from recurring Oversees Release of Information compliance Interacts with a variety of people who impact the success of HIM operations and functions as a facilitator liaison andor motivator Assess educational needs and process improvement via team member shadowing and weekly one on one with individual team members Manage HIM Operations PTO approvals to ensure coverage is maintained Payroll System time keeper Requirements Bachelors Degree required CPC and CCS or CIC coding certification required RHIT RHIA preferred Minimum of five years progressive healthcare management and business administration and knowledge of ICD 10 PCS CPTHCPCS with claims processing and data management responsibilities a plus Process Improvement experience required Excellent oral and written communication skills

In response to the health care needs of a growing community, in 1977, Corewell opened a new 189-bed hospital on rural farmland in Troy. Today, Corewell Health Beaumont Troy Hospital has grown to 530 licensed beds and offers a comprehensive array of health care services, continuing to develop to meet the needs of the growing communities it serves. Job Summary Clerical functions related to the laboratories. Handles telephone inquiries and call distribution; distributes patient results, filing, sorting, delivery and other general clerical duties. Test Order Entry and specimen handling. Some general laboratory maintenance. Duties may vary dependent on assigned site/department. Essential Functions * General clerical tasks. Maintain department records. Triage necessary paperwork for the imaging process per department procedure. Distribution of results and / or request for laboratory services information by mail/ mailroom/ fax/ phone. Mail inquiries from internal / external contacts and customers. Documenting, delivery and tracking of CAP proficiencies. Review requisitions, reports and results for various reasons, such as: patient demographics, inquiries, billing, etc. Interact and communicate with patients, pathologists, and lab personnel. * Transcribe written physician orders into lab system, communicating with Customer Service as necessary to clarify orders. * Specimen Handling - including pneumatic tube, locating, accessioning, processing, distribution of to various laboratories, batch acceptance of referred specimens, packaging to send to reference laboratories. * Handling inventory and purchasing of supplies, equipment, reagents, instrumentation, and service contracts. * Participates in: Q.I./process improvements, data collection, QC documentation, and/or CAP surveys as applicable to the assigned department. Staff activities of a High Reliability Organization (HRO). Training new hires as applicable/assigned. Staff meetings and committee meetings as assigned. * Cost effectiveness: Efficient use of time in completing tasks accurately and timely. Mindful of appropriate use of laboratory funds through purchase requests and the observance of wasteful use of supplies. Qualifications * Required High School Diploma or equivalent * Hospital experience Preferred How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Troy Hospital - 44201 Dequindre Road - Troy Department Name Lab - Outreach Process Phlebotomy - CH East - North - Troy Employment Type Part time Shift Day (United States of America) Weekly Scheduled Hours 20 Hours of Work 10:00 am - 6:30 pm Days Worked Varies Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

**Become a part of our caring community and help us put health first** Onsite role in Flint, MI The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Interviews incoming patients to secure accurate and complete demographic and insurance information and authorization for admission/registration and efficient and effective billing. Participate in quality assessment and continuous quality improvement activities. Comply with all appropriate safety and infection control standards. Perform all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the supervision of a departmental director or designee who assigns and reviews work for conformance with established procedures and standards. Acts as a lead worker to lower level clerical employees. High school graduate and/or GED equivalent. One (1) year of experience in responsible office work. Knowledge of third-party insurance eligibility and benefit structures, managed care requirements for treatment authorization, and the methods of obtaining treatment authorization preferred. Knowledge of ICD-9/10 and CPT-4 code assignments preferred. Knowledge of medical terminology and procedures preferred. Knowledge of office practices and procedures. Ability to accurately type at 30 words per minute. Ability to write legibly. Ability to make rapid and accurate arithmetic calculations and tabulations. Ability to maintain simple clerical records and to prepare reports from such records. Ability to follow oral and written instruction. Ability to deal with patients, physicians, and hospital/medical center personnel in a tactful, courteous, and professional manner. Interviews incoming patients or appropriate individuals in person or over the phone to obtain demographic data and accurate health insurance information to verify existing insurance coverage or establish insurance coverage on-line via third party payer websites with emphasis on verifying the primary care physician data in a courteous and customer-focused manner. Perform point of service collection on insurance co-pays and deductible and pre-payment arrangements as needed. Schedules patients for outpatient services as needed. Refers patients to insurance services as needed to establish pre-payment arrangements and if necessary, for evaluation to determine if there is any other available insurance coverage other than Medicaid that can be established for the patient. Verifies eligibility for insurance identified during registration utilizing telephone, computer, and other available methods. Verifies appropriateness of referrals presented by patients during registration. Requests/enters appropriate referrals and authorizations as needed into registration system. Validate authorizations or referrals by phone or via websites to ensure authorizations and referrals are accurate and complete. Obtain signatures on waivers if the patient chooses to receive services without an authorization or referral present. Obtain signatures for all required documents during the registration/ admission process such as consent to treat, Notice of Privacy Practice, Important Message from Medicare, etc. as needed. Educates patients related to managed care and primary care physician issues and identifies potential problems to appropriate staff. Selects preliminary ICD-9/10 and CPT-4 codes for patients. Enters codes into appropriate computer systems or paperwork. Receives and reviews for accuracy patient registration information from patients, physicians, and/or other ancillary units affiliated with the Medical Center. Contacts physicians to ascertain patient information. Answers inquiries regarding patient status. Documents, copies, and or scans confirming documentation such as insurance cards, identification cards, referrals, or authorization information presented at time of registration. Confers with patients, physicians, clinics, ancillary departments to expedite pre-registration of scheduled patients. Notifies appropriate officials as necessary in event of patient death. Obtains necessary releases and receipts from relatives and funeral homes. Releases deceased patient remains to funeral homes and/or Gift of Life representatives after all paperwork has been reviewed/approved by a Patient Access Representative or management. Type forms or enters data on forms as needed for registration and billing purposes. Escort patients and delivers various paperwork to their appropriate destinations. Operates other standard office equipment such as computers, photocopiers, calculators, printers, and other peripheral devices. Utilizes internal and external (third party) embedded or standalone verification tools. Accesses computer/information systems for retrieval and input of information. Demonstrates effective judgment and ability to understand, react competently to, and treat (if appropriate) unique needs of patient age groups served. Work assigned work queues to ensure timely billing and to maintain established account receivable targets. Performs other related duties as required/assigned. Utilizes new improvements and/or technologies that relate to job assignment.

Full-time Description Salary: $16/hr-$17/hr Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe Creating invoices and billing materials to send to our clients Ensuing that client information details are kept up to date All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $16/hr-$17/hr

Salary: $16/hr-$17/hr Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe Creating invoices and billing materials to send to our clients Ensuing that client information details are kept up to date All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $16/hr-$17/hr

Provides clerical support on operational initiatives and projects. Compiles data input from all locations to feed operational analysts on a regular basis. Designs and implements various operational tools for input, working with internal parties to either provide or receive information as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Serves as primary contact for operations to feed data into on various initiatives or day to day work. Identifies opportunities to streamline data input and output to various operational sources. Compiles data from PA locations to use in analysis and operational action plans. Assist with conceptualization, content creation and administration of various PA Sharepoint sites. Works with PA leaders to interpret data requests, clarifies data needs for operational analysis. Supports Market Directors in coordination of expense reports and travel. Facilitate delivery of PA executive reporting and communications. Manage business operations in a way that effectively supports field (project) operations. Other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent interpersonal skills; detail oriented; ability to accurately proof work. Strong organizational, problem solving and multi-tasking skills. Ability to gather and analyze data, generate reports. Experience with effectively managing, coordinating, and responding to client requests. Ability to interact effectively with all levels of staff and management is essential. Ability to maintain strict confidentiality is required. Intermediate MS Office required (Outlook, Excel, Word, PowerPoint). Knowledge of fundamental accounting practices. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience required to perform the job. Experience organizing people, financial resources and tools. Experience in Healthcare preferred. Bachelor's degree preferred. 5+ years experience interacting with executive level leadership, prior healthcare administration background preferred. 2-4 years experience in data analysis and reporting. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work in sitting position, use computer and answer telephone. Must be able to lift up to 25lbs. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office Work Environment As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Dealership:L0642 North Central Finance Center Title and Registration Specialist I The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles. The T&R Specialist I generally will report to either a Title and Registration Supervisor or Accounting Supervisor. Responsibilities (NOTE: In some instances, depending on assigned work function, job duties may emphasize certain elements more than others.) Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Be comfortable working directly with customers when needed to resolve registration/title issues Have effective strategies to diagnose and resolve issues in a timely manner Communicate effectively with customers through chat, phone, and CRM/email Answer Customer questions regarding the Purchase paperwork Be comfortable working directly with government personnel when needed to resolve registration/title issues Have effective strategies to diagnose and resolve issues in a timely manner Communicate effectively with customers through chat, phone, and CRM/email Answer Customer questions regarding the Purchase paperwork Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company Additional work and tasks as needed Skills and Qualifications Strong attention to detail Excellent communication skills Time management Active listening skills Critical thinking Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently High school diploma preferred 1+ years of experience working in a vehicle dealership and/or processing vehicle registration paperwork preferred Competencies Does the right thing, takes action and adapts to change Self-motivates, believes in accountability, focuses on results, makes plans and follows through Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.* Up to 1/3 of time: standing, walking, lifting up to 25 pounds Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing *Reasonable accommodations may be made to enable individuals to perform the essential functions. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

* Responsibilities: 1. Procure Medical Records: Retrieve and compile medical records for all new patients entering Karmanos Cancer Institute. 2. External Record Requests: Initiate and track requests for medical records from external healthcare facilities as needed. 3. Electronic Record Management: Separate and upload medical records into the Cerner Electronic Medical Record (EMR) system, ensuring data accuracy and confidentiality. 4. Physical Media Handling: Receive, sort, and manage CDs and slides, delivering CDs to the Picture Archiving and Communication System (PACS) office when necessary. 5. On-site Office Duties: Attend the Detroit office once a week to sort and log incoming mail. Additionally, visit the Southfield office once a month to perform similar tasks as needed. 6. Fax Management: Label and organize all incoming faxes in the designated fax box located on the shared drive, ensuring documents are easily accessible to relevant team members. 7. Collaboration: Maintain regular communication and collaboration with the patient navigator team to ensure the seamless exchange of information and records. 8. Daily Huddle Tracking: Complete the daily huddle tracking sheet, detailing workload completion and sharing updates with the team. 9. Team Support: Act as a team player, assisting colleagues when they are overloaded with tasks. 10. ROI Retrieval: Collect Release of Information (ROI) forms from the front lobby as needed. 11. Communication with Clinical Staff: Maintain good communication with clinical staff, including physicians and nurses, to facilitate the retrieval of essential patient records. 12. Record Requirements: Ensure that all new patients have, at a minimum, a pathology report and a recent physician note. Communicate any missing records promptly. 13. Medical Record Logging: Enter all received records into the Medical Record Log system, documenting session numbers for pathology slides to ensure accuracy and facilitate a quality handoff to the clinic team. * High school diploma or equivalent; relevant medical record management certifications or coursework are a plus. * Prior experience in medical record retrieval or healthcare administration is preferred. * Strong organizational skills with an acute attention to detail. * Proficiency in using electronic medical record systems, including Cerner EMR. * Excellent communication skills, both written and verbal. * Ability to work independently and collaboratively in a fast-paced healthcare environment. * Reliable transportation for on-site office visits. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25000888 * Daily Work Times: TBD * Hours Per Pay Period: 80 * On Call: No * Weekends: No Equal Opportunity Employer McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

Under the general supervision of the supervisory medical and supervisory personnel, the Medical Records Specialist acts as the record keeper for the Program and performs routine clerical and administrative support. PRINCIPAL DUTIES AND RESPONSIBILITIES: Reviews, evaluates, approves, and process records and/or documents. Gathers charts and surveys. Responds to all ROI (release of information) requests for medical records. Performs routine data input and other clerical tasks including (but not limited to) organizing, filing, shredding, copying, and faxing. Maintains an organized office filing system that assures confidentiality of all documents. Assists in the ordering and stocking of office supplies. Assists in the process of gathering data necessary to perform billing and audit functions as requested. Processes records for admitting and discharging patients. Distributes medical data to appropriate crisis center personnel. Collects patient demographic information. Maintains master patient index. Maintains record availability by processing charts into the digital patient database. Retrieves medical records by following chart-out procedures. Photocopies records and documents for billing or legal services. Updates patients' electronic health records. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S): Knowledge of DWIHN policies, procedures and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of Crisis Operations principles and practices. Knowledge of behavioral health standards and practices. Knowledge of Medical Records principles and practices. Organizational skills. Planning skills. Customer Service skills. Communication skills. Collaboration skills. Administrative skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A High School Diploma, GED or its equivalent. REQUIRED EXPERIENCE: Two (2) years of full-time paid professional experience performing medical records related duties and responsibilities in a hospital, behavioral health, or mental health setting. WORKING CONDITIONS: This position will work in the DWIHN Crisis Care Center or the Outpatient Direct Care Clinics. This position will be required to work with persons who may suffer from mental health or substance abuse crises. Crisis Care Operations and the Outpatient Director Care Clinics are 24/7 units. Candidates must be able to work a flexible schedule. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Who We Are St Johns Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated culturally and economically diverse and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County New York Celebrating over 110 years of community care the 257 bed facility provides people of all faiths with comprehensive preventive diagnostic treatment and rehabilitative services regardless of ability to pay Come Grow With Us Type Full Time Shift Days Hours 800 AM 430 PM Pay 100000 115000 Job Description The Coding Manager will plan organize and manage the day to day operations of the hospital coding team Inpatient and Outpatient The Coding Manager is responsible for the professional development of the coding staff and assisting management with providing a hospital wide educational program to support coders in continued coding and documentation education; performs quality assurance reviews of inpatient and outpatient records to assess and report on the effectiveness of training programs and quality of coders; works with the HIM Operations Manager to provide in service training and feedback to coding staff regularly including coding changes and updates He or she effectively collaborates with HIM and Revenue Cycle Management on the implementation of coding edits and ensures that accurate coded data exists for optimal reimbursement by the organization and coordinates all quality and compliance monitoring of assignments for hospital technical services In addition the HIM Coding Manager will have direct responsibilities for maintaining Discharge Not Final Billed DNFB within established thresholds based on volumes and staffing resources and responsibility for scheduling time and attendance productivity and quality Responsibilities Evaluates the impact of innovations and changes in programs policies and procedures for the coding unit Designs and implements systems and methods to improve data integrity and coding compliance Identifies assesses and resolves issues impacting coding documentation and revenue cycle processes Monitors and maintains acceptable accounts receivables associated with un coded charts DNFB and team member productivity and accuracy according to industry standards Oversees and monitors the coding compliance program Develops and coordinates educational and training programs such as appropriate documentation and accurate coding to all appropriate staff including coding staff physicians billing staff and ancillary departments Ensures the appropriate dissemination and communication of regulatory policy and guideline changes in collaboration with HIM ManagementConducts and oversees coding audit efforts and coordinates monitoring of coding accuracy and documentation adequacy Reports noncompliance issues detected through auditing and monitoring the nature of corrective action plans and the results of follow up audits to the directors of hospital and the compliance officer Reviews claim denials and rejections pertaining to coding andor support of medical necessity when necessary implements corrective action plan such as educational programs to prevent similar denials and rejections from recurring Interacts with a variety of people who impact the success of coding compliance program and functions as a facilitator liaison andor motivator Assess educational needs and process improvement via team member shadowing and weekly one on one with individual coderteam Manage coders time PTO approvals to ensure coverage is maintained Payroll System time keeper Requirements Bachelors Degree required CPC and CCS or CIC coding certification required RHIT RHIA preferred Minimum of five years progressive coding or coding review experience in ICD 10 CM and CPTHCPCS with claims processing and data management responsibilities a plus Excellent oral and written communication skills

Salary: $16/hr-$17/hr Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC ("VRC") is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions * Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance * Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client * Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC * validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure * classifies request type correctly * logs request into ROI software * retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) * performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) * checks for accurate invoicing and adjusts invoice as needed * releases request to the valid requesting entity * Rejects requests for records that are not HIPAA-compliant or otherwise valid * For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure * Documents in ROI software all exceptions, communications, and other relevant information related to a request * Alerts supervisor to any questionable or unusual requests or communications * Alerts supervisor to any discovered or suspected breaches immediately * Alerts supervisor to any issues that will delay the timely release of records * Answers requestor inquiries about a request in an informative, respectful, efficient manner * Stores all records and files properly and securely before leaving work area. * Ensures adequate office supplies available to carry out tasks as soon as they arise * Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs * Understands that healthcare facility assignments (on-site and/or remote) are subject to change * Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations * Maintains confidentiality, security, and standards of ethics with all information * Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner * Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment * Must adhere to all VRC policies and procedures. * Completes required training within the allotted timeframe * Creating invoices and billing materials to send to our clients * Ensuing that client information details are kept up to date * All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required * High School Diploma (GED) required; degree preferred * Prior experience with ROI fulfillment preferred * Demonstrated attention to detail * Demonstrated ability to prioritize, organize, and meet deadlines * Demonstrated documentation and communication skills * Demonstrated ability to maintain productivity and quality performance * Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred * Prior experience with EHR/EMR platforms preferred * Prior experience with Windows environment and Microsoft Office products * Displays strong interpersonal skills with team members, clients, and requestors * Must have strong computer skills and Microsoft Office skills * Prior experience with operations of equipment such as printers, computers, fax * machines, scanners, and microfilm reader/printers, etc. preferred * Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. * Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $16/hr-$17/hr