Medical Records Clerk Jobs in Parma, OH

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  • Bilingual Patient Service Representative, Cleveland Clinic Marymount Hospital

    Centauri Health Solutions 4.6company rating

    Medical Records Clerk Job In Garfield Heights, OH

    Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 Deloitte Technology Fast 500™ list of the fastest-growing companies in the U.S. For more information, visit ******************* Role Summary: Bilingual Patient Eligibility Specialists work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Bilingual Eligibility Specialists conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of the benefits application process. Bilingual Patient Eligibility Specialists partner with team members and clients to ensure that patients' and client's needs are met. Schedule will be Monday - Friday, 9:00 am - 5:30 pm; some travel between other CCF locations may be required.* Primary Location: Cleveland Clinic - Marymount Hospital 12300 McCracken Rd, Garfield Heights, OH 44125 Learn more about this position by watching a short interview with a current Centauri associate: ******************************************* Role Responsibilities: • Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options • Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible • Interview patients; conduct analysis of potential reimbursement, and determine eligibility • Introduce services, sets expectations for process and communication to ensure patient understanding • Partner with patients to ensure patient understanding of process and assist with any questions during the application process • Obtain and manage all needed forms from patients, and follow up throughout process • Identify any additional patient needs and direct them to appropriate agencies for assistance • Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems • Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner • Provide strong client service and collaboration with the team • Understand and agree to role-specific information security access and responsibilities • Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies • Read, understand and agree to security policies and complete all annual security and compliance training Role Requirements: • 2+ years customer service experience • Must have reliable transportation • Must be fluent in Spanish (speak, read, write) • Must be able to work onsite at hospital facility • Must be able to work schedule required • Outstanding communication skills and desire to provide excellent customer service • A strong concept of patient advocacy and the desire to help someone every day • A strong work ethic, ability to work independently while making a difference • Strong computer skills and the ability to multitask while working in a fast-paced environment • A positive outlook and eagerness to learn • Consistent punctuality and attendance • Healthcare experience, patient contact experience a strong plus #indeed3 We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of the Company's plan. Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is bonus eligible in accordance with the terms of the Company's plan.
    $28k-32k yearly est. 4d ago
  • Records Custodian (Attorney Position)

    Cuyahoga County Juvenile Court

    Medical Records Clerk Job In Cleveland, OH

    ) Salary Grade: 17 Division/Department: Legal Division Salary: $72,000 FLSA Status: Exempt Last Revised: 10/26/23 Benefits of Employment Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates. Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time. Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements. Compiles, reviews, and releases public records in a timely manner. Serves as the primary point of contact for all internal and external requests for public records. Uses effective judgment to redact confidential and non-public information from public records where protected by federal or state laws. Provides consultation and guidance to Court employees regarding compliance with federal and state laws and regulations regarding the retention and release of public records. Develops, implements, and maintains a system to track all incoming public records requests and responses. Reports public record request statistics for Title IV-D reporting. Drafts journal entries and assists with sealing and expunging applications, warrant recalls, and case transfers. Analyzes case law, Rules of Superintendence, the Ohio Revised Code, and local rules, Monitors the docket and assists in hearings of Visiting Judges. Assists the Court's legal counsel with discovery and records requests in pending litigation, arbitration, and other legal proceedings. Receives, processes, and tracks case transfers from, and serves as the Court's liaison with, other courts, divisions, and jurisdictions. Serves as the Court's liaison with Cuyahoga County Archives and the Ohio Historical Society regarding the Court's Schedule of Records Retention and Disposition. Represents the Court at career fairs and other community or recruitment events. Performs other duties and assists with special projects as assigned. Supervisory Responsibilities Has no direct supervisory responsibility for staff members. Equipment Operated Standard office equipment and office technology such as copy machines, personal computers, and telephones. Confidential Data All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility. Working Conditions Must be able to tolerate exposure to evidence and testimony that may be disturbing; allergens, such as perfumes and dust. Works in a general office setting with moderate noise levels. May be subject to interruptions, quick deliverables, and changing work deadlines. Usual Physical Demands While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds. Knowledge, Qualifications, Skills, and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of relevant federal and state laws, regulations, and standards for management and disclosure of public records, including the Ohio Revised Code and the Rules of Superintendence for the Courts of Ohio. Ability to use independent judgment and to manage confidential information. Strong interpersonal and communication skills and the ability to work effectively with a wide range of individuals in a diverse community. Excellent personal computer skills including entering and retrieving data. Must be able to become proficient in using the Juvenile Court's iCase Case Management System and historical data storage systems. Ability to prioritize and complete multiple tasks of varying complexity and urgency in a timely and efficient manner. Highly developed organizational skills and attention to detail. Education and/or Experience JD Degree Experience in juvenile law or records management preferred Licensure or Certification Requirements License to practice law in the State of Ohio Court Expectations of Employee In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees. Court Mission Statement To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety. Application Procedure Current Cuyahoga County Court of Common Pleas Juvenile Division Employees: The deadline to apply is 12/16/2022. Please visit ************************************************************ to complete and submit the Job Posting Response Form to the Human Resources Division. The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position. External Applicants: This position will remain posted until filled. Please visit *************************************************** to view this posting and to complete and submit the Application for Employment. EEO/ADA/SMOKE-DRUG FREE ENVIRONMENT Ohio Relay Service **************
    $72k yearly 60d+ ago
  • Medical Records Specialist

    Lifebanc 4.0company rating

    Medical Records Clerk Job In Cleveland, OH

    Are you ready to save or heal a life? Do you want to be the person that makes the miracle of donation and transplantation a reality? Do you want to turn tragedy into hope and healing? This is what we do every single day and we think you have what it takes. Join a team that combines the fulfillment of an amazing mission with incredible benefits. This is not just another job or listing on your resume. Simply put, this job will change you, just like organ, eye and tissue donation and transplantation changes the lives of donor families and recipients. Every day, the Lifebanc team gets the opportunity to change lives forever. Become a part of our family as we work toward a world where everyone in need of an organ or tissue transplant receives the healing they deserve. Come be a life saver. What is Lifebanc? Lifebanc, is the federally designated organ, eye and tissue recovery organization that serves 20 counties in Northeast Ohio. Put simply, we facilitate and coordinate organ, eye and tissue donation and transplantation in our community and educate the public on the importance of our mission. Our vision is pursuing a future where organ, eye and tissue donation is embraced as an honor and personal responsibility. Our mission is to save and heal lives. Position Description: This position is responsible for conducting, analyzing, and reporting Medical Record Review (MRR) and Donor Notification Registrations (DNR) results for DSA donor and transplant hospitals to ensure donor hospital and Organ Procurement Organization (OPO) compliance with CMS standards. Essential Functions: Maintains internal databases and Tableau through appropriate data entry of all organ referrals and approaches. Uses EMRs for necessary audits as needed and verifies that iTransplant data accurately reflects the patient's medical record from the EMR database. Ensures timely and accurate data for referrals is available for entry into UNET DNR Generates monthly Medical Record Review reports via Tableau and verifies reports for accuracy prior to distribution, as required. Ensures timely reviews of all donor hospital medical records based on CMS guidelines. Creates a schedule designed to complete medical record reviews to meet CMS review frequency regulations. Utilizes remote electronic access for medical record reviews, when available. Provides to hospitals the requirements regarding which charts need to be reviewed when remote access is not available. Collaborates with hospital services to determine appropriate hospital persons to receive MRR CMS report. Audits hospital medical records timely, thoroughly and accurately to meet CMS medical records review regulations. Audits all A and B hospitals in real time (business days only). Performs an analysis of appropriate referrals for organ donation for timeliness and eligibility. Ensures that all necessary clinical data has been collected and noted in iTransplant. Identifies and reports missed consults for organ donation via the occurrence database that requires follow-up on failures to meet CMS standards. Creates and maintains Tableau MRR reports to ensure timely and accurate information is available for organization and hospital reporting and analysis. Reports variations to the Chief Quality Officer and the Health Information Data Analyst so updates/corrections to the appropriate Lifebanc scorecards and the Electronic Medical Record system (EMR) can be entered. Generates and sends CMS reports from the Lifebanc Tableau database by the 5th of the month. Communicates the results of the MRR audits with the Chief Quality Officer, Hospital Services staff. Organizes all MRR generated reports on the share drive. Reports all missed referrals via the Lifebanc Occurrence Database. Educates clinical department in appropriate referral charting to ensure documentation is complete and accurate to meet regulatory requirements as well as internal policies. Provides feedback on referral documentation quality via iTransplant tasks (i.e. chart corrections). Maintains all Lifebanc MRR policies to ensure they are up to date and accurate. Writes/revises changes to all MRR SOPs as needed. Assures changes are appropriately communicated with all Lifebanc staff involved in the process. Qualifications: Associates Degree in Nursing, Health Information Management, or Biological Sciences required; Bachelor Degree preferred. At least two years of hospital-based nursing, medical necessity assessment or Organ Procurement industry experience preferred. Two years course work or job-related experience in QA, QC or Quality Auditing preferred. Skill in preparing written materials such as correspondence and reports to meet purpose of audience. Skill in establishing and maintaining positive relationships with managers, employees and other donor hospital partners. Skill in analyzing data to identify issues and trends. Compensation and Benefits: When you join Lifebanc you can expect competitive salaries and a great benefit package. Our benefits include health, dental and vision insurance, health savings account, dependent care flexible spending account, short-term disability, and life insurance. We also offer a generous paid time off program, 401(K) retirement plan, parental leave, on-site fitness facility, tuition reimbursement and more! Lifebanc is committed to a workforce that is diverse, inclusive and equitable. We encourage qualified candidates to apply.
    $28k-34k yearly est. 7d ago
  • Medical Records Specialist

    McGregoramasa

    Medical Records Clerk Job In Cleveland, OH

    McGregor PACE (Program of All-inclusive Care for the Elderly) is a community-based service program that provides in-home healthcare services to the elderly as an alternative to nursing home placement, allowing Seniors to remain at home. We are seeking a highly motivated and dedicated Medical Records Specialist to join our team at PACE. As a Medical Records Specialist , you will be responsible for maintaining secure medical record systems in a timely manner for the Center in accordance with State and Federal regulations, as well as professional standards of practice and facility policies and procedures. Responsibilities: Pull and review charts that are to be used daily. File as needed. Responsible for organizing and sending out requested medical records. Maintain proper format of the medical records Review charts as scheduled to ensure that all reports are incorrect chart format Check all reports for signatures and dates before filing in the charts. Make certain that the information in the chart is that of the correct patient. Maintain a log to ensure all required records are in the chart and track missing items until received and placed in the chart. Maintain chart sign-out/in-log for charts removed from the Chart Room. Maintain required forms log for dis-enrolled/deaths. Purge inactive charts according to guidelines: Maintain dis-enrolled participant charts and file as needed. Compiles assessment data for IDT and types of preliminary care plans. Takes notes on Team discussions at IDT and Care Planning meetings and types a report based on assessment information. Follow up with IDT members for missing assessments and other information. Communicate with clinical staff and other staff members of the interdisciplinary team. Process Care plans, addendums, schedules invitations and post Care Plan correspondence. File as required Responsible for requesting, receiving, and processing affiliate medical records including maintaining and requesting proper documentation for Authorization for Release of Medical Records from participants/family members. Maintain facility master database for purposes of immunizations, activities, and mass mailings. Minimum Qualifications: Proficiency in Microsoft Word and basic database skills, required High School diploma or equivalent; Certification or associate's degree in Medical Records Technology or other related healthcare profession is preferred Attention to detail and the ability to function independently in a fast-paced environment required Preferred Qualifications: One to two years previous experience in Medical Records; knowledge of healthcare and National PACE program preferred
    $29k-37k yearly est. 1d ago
  • ROI Medical Records Specialist - On Site

    MRO Careers

    Medical Records Clerk Job In Canton, OH

    The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* TASKS AND RESPONSIBILITIES: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Answer phone calls nconcerning various ROI issues. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. Logs medical record requests into ROI On-Line database. Scans medical records into ROI On-Line database. Complies with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Other duties as assigned. SKILLS|EXPERIENCE: Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Prior work experience in Release of Information in a physician's office or HIM Department is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. *This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned. MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
    $28k-37k yearly est. 14d ago
  • Medical Records Technician (Cleveland, OH) 5426

    Advantmed 3.6company rating

    Medical Records Clerk Job In Cleveland, OH

    Advantmed is hiring enthusiastic Medical Records Technicians! This is a great "foot-in-the-door" position for those looking to be involved in the emerging Healthcare & Technology industry. At Advantmed, our mission is to improve the healthcare system by ensuring appropriate, quality care, and eliminating unnecessary costs. Advantmed is a privately held company founded in 2005 and composed of over 1,800 seasoned professionals aligned by one common goal: to meet our clients' evolving needs with accuracy, efficiency, and transparency. We would love to have you join our team of dedicated professionals! We encourage you to visit the details of the role by watching the video available at the following link: Medical Records Technician Our Medical Records Technicians receive company-provided laptops and portable scanners to travel to various medical facilities and hospitals for scanning patient medical records. Duties and Responsibilities: Maintain a record system for patient information and gathering documents. Use electronic systems to properly collect, organize, and manage data. Ensure medical records are organized, accurate, and complete. Create digital copies of paperwork and store records electronically. File paperwork/reports quickly and accurately. Ensure HIPAA standards are met. Follow all confidentiality guidelines, rules, and procedures. Interact with medical staff, healthcare providers, and other medical personnel. Additional Good-to-Have Qualifications: Previous work experience in a healthcare setting, such as a hospital, clinic, or medical office dealing with medical charts. Proficiency in Electronic Health Records (EHR) / EMR systems such as Epic, Cerner, Meditech, etc. Intermediate knowledge of medical chart structure, content, and medical terminologies. Familiarity with Word, Excel, and Outlook for documentation and communication. Ability to operate and troubleshoot common issues with printers and scanners. Strong verbal and written communication skills for interacting with healthcare professionals. Requirements Must-Have Qualifications: Valid driver's license and clean motor vehicle record. Have a car and active insurance in their name (Candidates must provide registration documentation). Willing to drive up to 60-80 miles or more (round-trip). Internet access at home. Basic PC and office equipment skills. Applicants must be available from 08:00 am to 05:00 pm respective time zone to visit required facilities. Pay Rate: $18-$21 per hour or $3 per record, whichever is higher Paid semi-monthly based on total hours worked or total records retrieved during the work period (whichever is higher). Paid mileage, reimbursement for some travel expenses, paid $50 (daily) Food Allowance, when traveling out of state & paid Flight + Hotel + Rental (if required). This is a part-time, seasonal position, with the potential for extension based on project requirements and needs
    $18-21 hourly 16d ago
  • Medical Records Specialist

    McGregor Foundation 3.5company rating

    Medical Records Clerk Job In Cleveland, OH

    McGregor PACE (Program of All-inclusive Care for the Elderly) is a community-based service program that provides in-home healthcare services to the elderly as an alternative to nursing home placement, allowing Seniors to remain at home. We are seeking a highly motivated and dedicated Medical Records Specialist to join our team at PACE. As a Medical Records Specialist, you will be responsible for maintaining secure medical record systems in a timely manner for the Center in accordance with State and Federal regulations, as well as professional standards of practice and facility policies and procedures. Responsibilities: Pull and review charts that are to be used daily. File as needed. Responsible for organizing and sending out requested medical records. Maintain proper format of the medical records Review charts as scheduled to ensure that all reports are incorrect chart format Check all reports for signatures and dates before filing in the charts. Make certain that the information in the chart is that of the correct patient. Maintain a log to ensure all required records are in the chart and track missing items until received and placed in the chart. Maintain chart sign-out/in-log for charts removed from the Chart Room. Maintain required forms log for dis-enrolled/deaths. Purge inactive charts according to guidelines: Maintain dis-enrolled participant charts and file as needed. Compiles assessment data for IDT and types of preliminary care plans. Takes notes on Team discussions at IDT and Care Planning meetings and types a report based on assessment information. Follow up with IDT members for missing assessments and other information. Communicate with clinical staff and other staff members of the interdisciplinary team. Process Care plans, addendums, schedules invitations and post Care Plan correspondence. File as required Responsible for requesting, receiving, and processing affiliate medical records including maintaining and requesting proper documentation for Authorization for Release of Medical Records from participants/family members. Maintain facility master database for purposes of immunizations, activities, and mass mailings. Minimum Qualifications: Proficiency in Microsoft Word and basic database skills, required High School diploma or equivalent; Certification or associate's degree in Medical Records Technology or other related healthcare profession is preferred Attention to detail and the ability to function independently in a fast-paced environment required Preferred Qualifications: One to two years previous experience in Medical Records; knowledge of healthcare and National PACE program preferred
    $27k-35k yearly est. 60d+ ago
  • HEALTH INFORMATION TECHNICIAN SPECIALIST

    Neon Health

    Medical Records Clerk Job In Cleveland, OH

    The primary functions of this position include, but are not limited to, maintaining and recording medical data into the electronic health record; release of medical information; forms completion; medical records documentation management to include prepping, scanning/indexing and quality analysis of paper medical record documents into the electronic health record (EHR) medical record storage and maintenance; assisting immigrants with applications for citizenship; assisting patients with Patient Portal enrollment; chart audits, customer service, and other duties as assigned. The HIT Specialist must be proficient in navigating an electronic health record. In addition, the position requires good organizational skills and the ability to prioritize, manage, and track multiple tasks. The HIT Specialist must also have the ability to apply laws and regulations on the confidentiality of information under the Health Insurance Portability and
    $27k-37k yearly est. 17d ago
  • Patient Services Representative

    Signature Health 4.5company rating

    Medical Records Clerk Job In Maple Heights, OH

    At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: * Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more * Robust earned paid time off program (PTO) * Federal Loan Forgiveness Program (available on eligible roles) * Professional Development Support SCOPE OF ROLE Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling. HOW YOU'LL SUCCEED * Demonstrate a friendly, courteous and welcoming first impression to patients and their families. * Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR. * Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed. * Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed. * Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues. * Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed. * Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR. * Provide administrative support to the office including scanning, faxing and mailing. * Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed. * Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks. * Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times. * Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE * High School Diploma or equivalent required. * 1 year office, customer service, or related experience required. Medical office experience preferred. * Previous experience in a primary care of behavioral health setting preferred. * Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred. * Experience working with an EHR system required; EPIC experience preferred. * Demonstrated proficiency with Microsoft Office, Word, and Excel. WORKING CONDITIONS * Work is normally performed in a typical interior/office/clinical work environment. * While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. * Requires periods of sitting, standing, telephone, and computer work. * Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. * Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. * Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. * Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. * Possible exposure to blood borne pathogens while performing job duties. * Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. * Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
    $28k-32k yearly est. 10d ago
  • Patient Services Rep/Phlebotomist (MAKO)

    Mako Medical 4.3company rating

    Medical Records Clerk Job In Stow, OH

    Job Accountabilities (Responsibilities) Collect specimens according to established procedures. This includes, but not limited to: drug screens, blood samples, processing pathology and cytology samples. Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. Work iLabs for assigned accounts daily to ensure accurate data is provided for billing purposes. Provide necessary CIR and PPE Resolution reporting to Director as required and scheduled Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Assist with compilation and submission of monthly statistics and data. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. Complete training courses and keep up-to-date with the latest phlebotomy techniques. Travel to Territory Manager meeting if held off-site or off normal shift. Participate on special projects and teams. Stay up-to-date on company communications. Job Requirements Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all MAKO policies and procedures including company dress code, Employee Health & Safety, and MAKO Everyday Excellence Guiding Principles. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout MAKO; and knowledge of our business. Physical Requirements Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. Position requires travel. Extensive use of phone and PC. Fine dexterity with hands/steadiness. Bending/kneeling. Pushing/pulling. Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience One year phlebotomy experience preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. MAKO is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.
    $31k-35k yearly est. 60d+ ago
  • Health Information Specialist

    Uhhospitals

    Medical Records Clerk Job In Westlake, OH

    Health Information Specialist - (250002IC) Description What You Will DoAccurately processes, tracks and files patient charts, and ensures META applications are properly updated. Seeks assistance from senior co-workers or supervisor when needed. Accurately pulls and/or copies medical records for authorized users (i. e. physicians, clinicians, auditors, etc. ). Assists physicians who come in to complete charts. Picks up discharges/charts from patient care divisions for scanning. Professionally interacts with hospital personnel, vendors and patients. Provides updates to the MPI for changes to Name, Sex and DOB as needed for patient care. Provides departmental cross coverage as needed. Maintains neat and organized work area. Provides assistance with approving proxy requests. Preps and scans documents and paper charts into OnBase according to established guidelines/standards. Destroys scanned records according to the GM1 destruction policy. Provides customer service assistance to both internal and external customers. Answers and respond to HIS phone call requests. Processes storage chart retrieval requests for both patient and non patient care. Additional ResponsibilitiesPerforms other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Work Experienceless than 1 year clerical experience (Preferred) and Previous H. I. S. experience (Preferred) Knowledge, Skills, & Abilities Organized and detail-oriented. (Required proficiency) Must have good verbal and written communication skills. (Required proficiency) Demonstrated proficiency with PCs and good working knowledge of Microsoft Office suite. (Required proficiency) Knowledge of Soarian, Spheris and/or Eclyps. (Preferred proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-WestlakeWork Locations: 29000 Center Ridge Road 29000 Center Ridge Road Westlake 44145Job: Administrative SupportOrganization: UHHS_Revenue_CycleSchedule: Per DiemEmployee Status: PRN - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Mar 10, 2025, 1:44:29 PM
    $30k-41k yearly est. 3d ago
  • Patient Services Representative

    Brightview 4.5company rating

    Medical Records Clerk Job In Akron, OH

    Patient Services Representatives are instrumental members of the clinic team, being the first welcoming face to our patients, ensuring a seamless and top-rate in-clinic experience and setting our patients up for a successful start to their recovery journey each and every visit at BrightView. Responsibilities Responsible for maintaining accurate new and current patient accounts, including insurance and billing information. Serve as first point of contact for patient inquiries, customer service, and assisting with problem solving any patient issues. Schedule and confirm patient appointments. Communicate with various teams both within the clinic and with central support regarding patient appointments and follow up needs. Collect point of service payments, including patient copays and other forms of patient financial responsibility Perform other duties and responsibilities as assigned by site manager KNOWLEDGE SKILLS, AND ABILITIES Excellent verbal and written communication skills Strong customer service-centric approach to work, takes initiative to offer solutions to patient inquiries Highly empathetic and compassionate to effectively support the recovery journey of BrightView's patients Team-player, able to work collaboratively in a multidisciplinary healthcare environment Competent at working with a diverse population of colleagues and patients Adaptable and agile within a dynamic work environment Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred Embraces BrightView's culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements Qualifications EXPERIENCE 2+ years of prior front desk experience preferred. EDUCATION: Hig
    $29k-34k yearly est. 9d ago
  • Clerk (Casual/Seasonal)

    City of Canton, Oh 3.7company rating

    Medical Records Clerk Job In Canton, OH

    Salary Range: $10.87 to $17.68 is open to everyone, no experience required. It may be a great role for high school or college students over the summer looking to get their start with City Government! See all the City of Canton has to offer and how you can play a part. Serve in a department performing a variety of administrative duties while gaining an understanding of the department and all they are responsible for. This is an opportunity to learn and gain valuable skills. Applicants must apply at ****************************************** Applicants must submit a valid photo ID along with their application. To be eligible for the position, all applicants must be U.S. citizens or possess a valid permanent resident card and attach it to your application. Applications may not be reviewed until April/May.Shift: This is a part-time and seasonal position with variable daily work hours. Seasonal Employment is available from May 1 through September 30. Distinguishing Features of the Class: This position is available in various City Departments. This position requires attention to detail. Clerical duties will be assigned. Duties must be performed efficiently. Examples of Work: May include, but not limited to; filing, answering phone, drafting letters or other city documents, and assisting other city employees or the general public. Required Knowledge, Skills and Abilities: Ability to carry out oral and written instructions with minimum detail. Must possess adequate communication skills and deal tactfully with citizens of the public. Acceptable Experience and Training: Minimum age is generally 16 years old. A work permit is required for students ages 17 and under. NOTICE OF DRUG TESTING REQUIREMENT Be advised that candidates may be subjected to a drug test. Accordingly, eligibility is not considered final until drug testing has been successfully completed with a negative result. NOTICE OF BACKGROUND INVESTIGATION Be advised that candidates may be subjected to a confidential background investigation, including, but not limited to, a criminal record check and driving record check. ADA COMPLIANCE Reasonable accommodation in accordance with ADA Compliance will be made available upon request to those qualified applicants in need of it, in order to achieve the essential job functions as described above. EQUAL EMPLOYMENT All qualified applicants will receive consideration for appointment without regard to race, religion, color, national origin, sex, political affiliation, age, type of disability, or any other non-merit factor.
    $10.9-17.7 hourly 11d ago
  • Medical Office Coordinator - Pulmonary Office

    Summa Health 4.8company rating

    Medical Records Clerk Job In Akron, OH

    Summa Health Medical Group 75 Arch Street, Suite 501 Akron, OH 44304 Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. Summary: Coordinates the workflow and day-to-day activities of medical office and employees while maintaining a collaborative working environment. Supports the daily operations relative to patient care and managing the office functions (e.g., coordinating physician schedules, patient rescheduling, referral, and prior authorization support). Promotes positive employee morale and ensures all office operations are handled effectively, professionally, and in an expeditious manner. Keeps Practice Manager informed of any processes or concerns related to office operations. Minimum Qualifications: 1. Formal Education Required: a. High School Diploma or equivalent b. Medical Diploma/License/Certification or Associate Degree preferred 2. Experience & Training Required: a. Two (2) years of previous medical office experience (i.e., Medical Assistant, Medical Receptionist; Referral Coordinator); Physician office setting preferred b. Previous experience working in EMR and Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) preferred 3. Other Skills, Competencies and Qualifications: a. Excellent interpersonal skills b. Proficient communication skills to include working collaboratively with patients, families, clinical co-workers, as well as, internal and external departments c. Ability to be highly motivated, work collaboratively, and work in a fast paced stressful and unpredictable environment d. Ability to process and complete assigned reporting requirements e. Previous experience and understanding of financial acumen f. Knowledge of clinical quality standards g. Exhibits effective leaderships skills h. Ability to complete tasks in an organized and timely fashion i. Ability to adapt to daily changes j. Computer proficiency k. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity 4. Level of Physical Demands: Light: Exerts up to 20 pounds of force occasionally and/or up to ten pounds of force frequently, and/or a negligible amount of force continuously. Equal Opportunity Employer/Veterans/Disabled $21.33/hr - $25.60/hr The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
    $21.3-25.6 hourly 27d ago
  • Bilingual Patient Service Representative, Benefit Eligibility, Onsite, Euclid Hospital

    Centauri Health Solutions 4.6company rating

    Medical Records Clerk Job In Euclid, OH

    Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 Deloitte Technology Fast 500™ list of the fastest-growing companies in the U.S. For more information, visit ******************* Role Summary: Bilingual Patient Eligibility Specialists work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Bilingual Eligibility Specialists conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of the benefits application process. Bilingual Patient Eligibility Specialists partner with team members and clients to ensure that patients' and client's needs are met. Schedule will be Monday - Friday, 9:00 am - 5:30 pm; some travel between other CCF locations may be required.* Primary Location: Cleveland Clinic - Euclid Hospital 18901 Lakeshore Blvd, Euclid, OH 44119 Learn more about this position by watching a short interview with a current Centauri associate: ******************************************* Role Responsibilities: • Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options • Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible • Interview patients; conduct analysis of potential reimbursement, and determine eligibility • Introduce services, sets expectations for process and communication to ensure patient understanding • Partner with patients to ensure patient understanding of process and assist with any questions during the application process • Obtain and manage all needed forms from patients, and follow up throughout process • Identify any additional patient needs and direct them to appropriate agencies for assistance • Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems • Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner • Provide strong client service and collaboration with the team • Understand and agree to role-specific information security access and responsibilities • Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies • Read, understand and agree to security policies and complete all annual security and compliance training Role Requirements: • 2+ years customer service experience • Must have reliable transportation • Must be fluent in Spanish (speak, read, write) • Must be able to work onsite at hospital facility • Must be able to work schedule required • Outstanding communication skills and desire to provide excellent customer service • A strong concept of patient advocacy and the desire to help someone every day • A strong work ethic, ability to work independently while making a difference • Strong computer skills and the ability to multitask while working in a fast-paced environment • A positive outlook and eagerness to learn • Consistent punctuality and attendance • Healthcare experience, patient contact experience a strong plus #indeed3 We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of the Company's plan. Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is bonus eligible in accordance with the terms of the Company's plan.
    $28k-32k yearly est. 4d ago
  • Medical Records Specialist

    Lifebanc 4.0company rating

    Medical Records Clerk Job In Cleveland, OH

    Are you ready to save or heal a life? Do you want to be the person that makes the miracle of donation and transplantation a reality? Do you want to turn tragedy into hope and healing? This is what we do every single day and we think you have what it takes. Join a team that combines the fulfillment of an amazing mission with incredible benefits. This is not just another job or listing on your resume. Simply put, this job will change you, just like organ, eye and tissue donation and transplantation changes the lives of donor families and recipients. Every day, the Lifebanc team gets the opportunity to change lives forever. Become a part of our family as we work toward a world where everyone in need of an organ or tissue transplant receives the healing they deserve. Come be a life saver. What is Lifebanc? Lifebanc, is the federally designated organ, eye and tissue recovery organization that serves 20 counties in Northeast Ohio. Put simply, we facilitate and coordinate organ, eye and tissue donation and transplantation in our community and educate the public on the importance of our mission. Our vision is pursuing a future where organ, eye and tissue donation is embraced as an honor and personal responsibility. Our mission is to save and heal lives. Position Description: This position is responsible for conducting, analyzing, and reporting Medical Record Review (MRR) and Donor Notification Registrations (DNR) results for DSA donor and transplant hospitals to ensure donor hospital and Organ Procurement Organization (OPO) compliance with CMS standards. Essential Functions: Maintains internal databases and Tableau through appropriate data entry of all organ referrals and approaches. Uses EMRs for necessary audits as needed and verifies that iTransplant data accurately reflects the patient's medical record from the EMR database. Ensures timely and accurate data for referrals is available for entry into UNET DNR Generates monthly Medical Record Review reports via Tableau and verifies reports for accuracy prior to distribution, as required. Ensures timely reviews of all donor hospital medical records based on CMS guidelines. Creates a schedule designed to complete medical record reviews to meet CMS review frequency regulations. Utilizes remote electronic access for medical record reviews, when available. Provides to hospitals the requirements regarding which charts need to be reviewed when remote access is not available. Collaborates with hospital services to determine appropriate hospital persons to receive MRR CMS report. Audits hospital medical records timely, thoroughly and accurately to meet CMS medical records review regulations. Audits all A and B hospitals in real time (business days only). Performs an analysis of appropriate referrals for organ donation for timeliness and eligibility. Ensures that all necessary clinical data has been collected and noted in iTransplant. Identifies and reports missed consults for organ donation via the occurrence database that requires follow-up on failures to meet CMS standards. Creates and maintains Tableau MRR reports to ensure timely and accurate information is available for organization and hospital reporting and analysis. Reports variations to the Chief Quality Officer and the Health Information Data Analyst so updates/corrections to the appropriate Lifebanc scorecards and the Electronic Medical Record system (EMR) can be entered. Generates and sends CMS reports from the Lifebanc Tableau database by the 5th of the month. Communicates the results of the MRR audits with the Chief Quality Officer, Hospital Services staff. Organizes all MRR generated reports on the share drive. Reports all missed referrals via the Lifebanc Occurrence Database. Educates clinical department in appropriate referral charting to ensure documentation is complete and accurate to meet regulatory requirements as well as internal policies. Provides feedback on referral documentation quality via iTransplant tasks (i.e. chart corrections). Maintains all Lifebanc MRR policies to ensure they are up to date and accurate. Writes/revises changes to all MRR SOPs as needed. Assures changes are appropriately communicated with all Lifebanc staff involved in the process. Qualifications: Associates Degree in Nursing, Health Information Management, or Biological Sciences required; Bachelor Degree preferred. At least two years of hospital-based nursing, medical necessity assessment or Organ Procurement industry experience preferred. Two years course work or job-related experience in QA, QC or Quality Auditing preferred. Skill in preparing written materials such as correspondence and reports to meet purpose of audience. Skill in establishing and maintaining positive relationships with managers, employees and other donor hospital partners. Skill in analyzing data to identify issues and trends. Compensation and Benefits: When you join Lifebanc you can expect competitive salaries and a great benefit package. Our benefits include health, dental and vision insurance, health savings account, dependent care flexible spending account, short-term disability, and life insurance. We also offer a generous paid time off program, 401(K) retirement plan, parental leave, on-site fitness facility, tuition reimbursement and more! Lifebanc is committed to a workforce that is diverse, inclusive and equitable. We encourage qualified candidates to apply.
    $28k-34k yearly est. 7d ago
  • Medical Records Specialist

    McGregor Foundation 3.5company rating

    Medical Records Clerk Job In Cleveland, OH

    McGregor PACE (Program of All-inclusive Care for the Elderly) is a community-based service program that provides in-home healthcare services to the elderly as an alternative to nursing home placement, allowing Seniors to remain at home. We are seeking a highly motivated and dedicated Medical Records Specialist to join our team at PACE. As a Medical Records Specialist , you will be responsible for maintaining secure medical record systems in a timely manner for the Center in accordance with State and Federal regulations, as well as professional standards of practice and facility policies and procedures. Responsibilities: Pull and review charts that are to be used daily. File as needed. Responsible for organizing and sending out requested medical records. Maintain proper format of the medical records Review charts as scheduled to ensure that all reports are incorrect chart format Check all reports for signatures and dates before filing in the charts. Make certain that the information in the chart is that of the correct patient. Maintain a log to ensure all required records are in the chart and track missing items until received and placed in the chart. Maintain chart sign-out/in-log for charts removed from the Chart Room. Maintain required forms log for dis-enrolled/deaths. Purge inactive charts according to guidelines: Maintain dis-enrolled participant charts and file as needed. Compiles assessment data for IDT and types of preliminary care plans. Takes notes on Team discussions at IDT and Care Planning meetings and types a report based on assessment information. Follow up with IDT members for missing assessments and other information. Communicate with clinical staff and other staff members of the interdisciplinary team. Process Care plans, addendums, schedules invitations and post Care Plan correspondence. File as required Responsible for requesting, receiving, and processing affiliate medical records including maintaining and requesting proper documentation for Authorization for Release of Medical Records from participants/family members. Maintain facility master database for purposes of immunizations, activities, and mass mailings. Minimum Qualifications: Proficiency in Microsoft Word and basic database skills, required High School diploma or equivalent; Certification or associate's degree in Medical Records Technology or other related healthcare profession is preferred Attention to detail and the ability to function independently in a fast-paced environment required Preferred Qualifications: One to two years previous experience in Medical Records; knowledge of healthcare and National PACE program preferred
    $27k-35k yearly est. 14d ago
  • Patient Services Representative

    Signature Health 4.5company rating

    Medical Records Clerk Job In Beachwood, OH

    Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling. HOW YOU'LL SUCCEED Demonstrate a friendly, courteous and welcoming first impression to patients and their families. Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR. Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed. Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed. Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues. Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed. Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR. Provide administrative support to the office including scanning, faxing and mailing. Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed. Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks. Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times. Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE High School Diploma or equivalent required. 1 year office, customer service, or related experience required. Medical office experience preferred. Previous experience in a primary care of behavioral health setting preferred. Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred. Experience working with an EHR system required; EPIC experience preferred. Demonstrated proficiency with Microsoft Office, Word, and Excel. WORKING CONDITIONS Work is normally performed in a typical interior/office/clinical work environment. While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. Requires periods of sitting, standing, telephone, and computer work. Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. Possible exposure to blood borne pathogens while performing job duties. Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
    $28k-32k yearly est. 60d+ ago
  • Medical Receptionist Orthopedic Clinic, Parma

    Uhhospitals

    Medical Records Clerk Job In Parma, OH

    Medical Receptionist Orthopedic Clinic, Parma - (250000X2) Description A Brief OverviewPerforms receptionist, scheduling, registration and medical record duties to support practice operations. What You Will DoSchedules and cancels patient appointments. Greets patients, families and visitors. Registers patients, verifies data and assists with completing forms. Obtains and updates demographic, billing and third party coverage information. Explains policies and procedures to patients, families, and visitors as needed. Obtains and prepares medical records for patient appointments and inserts appropriate forms. Reviews medical records for completeness. Initiates procedures to locate missing information prior to the patient visit. Files records, correspondence and reports into the medical record after completion of patient visit and maintains file system in order. Copies medical records as needed. Answers and screens incoming telephone calls, takes accurate and thorough messages. Promptly triages emergency telephone calls. Schedules procedures. Instructs patients and families regarding preparation for procedure and post procedure needs. Listens courteously and responds to patient questions, concerns, and/or refers to the appropriate individual. Presents statements to patients following their visits. Collects office visit fees from patients. Discusses status of accounts and outstanding balances with patients. May assist with billing. Arranges referrals and completes required referral paperwork. Regularly inventories and orders office supplies. Keeps work and waiting areas neat and organized. Sorts, stamps and distributes incoming mail and prepares outgoing mail. Calls patients to remind them of appointments, calls about test results as directed by the physician, may also schedule testing. Follows-up on missed appointments. Additional ResponsibilitiesAssist with billing and/or patient flow as needed. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED or combination of equivalent education and experience. (Required) Work Experience1+ years related experience (Required) Knowledge, Skills, & Abilities Excellent interpersonal and communication skills. (Required proficiency) Able to relate effectively with a wide variety of people. (Required proficiency) Computer literate with 40 wpm typing ability. (Required proficiency) Medical terminology, an understanding of third party reimbursements, CPT and ICD-9 coding. (Preferred proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Occasionally Kneeling Rarely Crouching Occasionally Crawling Rarely Reaching Occasionally Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-ParmaWork Locations: 6115 Powers Boulevard 6115 Powers Boulevard Parma 44129Job: Administrative SupportOrganization: Parma_Medical_CenterSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: Yes, 10 % of the TimeRemote Work: NoJob Posting: Mar 6, 2025, 6:34:53 PM
    $26k-33k yearly est. 3h ago
  • Medical Office Coordinator - Pulmonary Office

    Summa Western Reserve Hospital 4.8company rating

    Medical Records Clerk Job In Akron, OH

    Summa Health Medical Group 75 Arch Street, Suite 501 Akron, OH 44304 Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. Summary: Coordinates the workflow and day-to-day activities of medical office and employees while maintaining a collaborative working environment. Supports the daily operations relative to patient care and managing the office functions (e.g., coordinating physician schedules, patient rescheduling, referral, and prior authorization support). Promotes positive employee morale and ensures all office operations are handled effectively, professionally, and in an expeditious manner. Keeps Practice Manager informed of any processes or concerns related to office operations. Minimum Qualifications: 1. Formal Education Required: a. High School Diploma or equivalent b. Medical Diploma/License/Certification or Associate Degree preferred 2. Experience & Training Required: a. Two (2) years of previous medical office experience (i.e., Medical Assistant, Medical Receptionist; Referral Coordinator); Physician office setting preferred b. Previous experience working in EMR and Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) preferred 3. Other Skills, Competencies and Qualifications: a. Excellent interpersonal skills b. Proficient communication skills to include working collaboratively with patients, families, clinical co-workers, as well as, internal and external departments c. Ability to be highly motivated, work collaboratively, and work in a fast paced stressful and unpredictable environment d. Ability to process and complete assigned reporting requirements e. Previous experience and understanding of financial acumen f. Knowledge of clinical quality standards g. Exhibits effective leaderships skills h. Ability to complete tasks in an organized and timely fashion i. Ability to adapt to daily changes j. Computer proficiency k. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity 4. Level of Physical Demands: Light: Exerts up to 20 pounds of force occasionally and/or up to ten pounds of force frequently, and/or a negligible amount of force continuously. Equal Opportunity Employer/Veterans/Disabled $21.33/hr - $25.60/hr The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
    $21.3-25.6 hourly 27d ago

Learn More About Medical Records Clerk Jobs

How much does a Medical Records Clerk earn in Parma, OH?

The average medical records clerk in Parma, OH earns between $25,000 and $42,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average Medical Records Clerk Salary In Parma, OH

$33,000

What are the biggest employers of Medical Records Clerks in Parma, OH?

The biggest employers of Medical Records Clerks in Parma, OH are:
  1. Lifebanc
  2. McGregor Elementary School
  3. McGregoramasa
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