Patient Services Coordinator Home Health LPN
Medical Records Clerk Job 43 miles from Macomb
As a Patient Services Coordinator-LPN, I am responsible for coordinating patient schedules and ensuring continuity of care by effectively communicating with field staff, patients, and healthcare providers. My role requires managing daily office operations and handling complex scheduling tasks, such as rescheduling visits and overseeing staff workflow. Additionally, I assist in managing clinical documentation and maintain essential logs for patient care.
Become a part of our caring community and help us put health first
Onsite role in Flint, MI The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
Have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment if applicable.
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Keywords:
Patient Services Coordinator, Home Health, LPN, Healthcare Management, Care Coordination, Scheduling, Clinical Support, Infection Control, Patient Care, Nursing
Medical Receptionist
Medical Records Clerk Job 17 miles from Macomb
Medical Receptionist - Concierge Practice
Birmingham, MI area
Search by Harper Associates
Join a prominent Physician Office (MD/Internal Medicine) Concierge Practice ( Primary Care & Holistic Medicine ) which offers many health and wellness options for its select patients. They offer their clientele an upscale office setting similar to a plastic surgery office or dermatology practice. The role involves managing patient intake, scheduling, and maintaining an exceptional patient experience by offering personalized and attentive service.
Responsibilites
Reception Duties
Greet patient and visitors with a warm and welcoming professional demeanor, ensuring a positive first impression. Manage incoming phone calls, responding to inquiries and provide the highest level of professionalism.
Patient Intake
Conduct detailed patient intake by collecting personal, medical history and informing the patient fees and scheduling protocol, including cancellation protocols. Ensure all patient information is entered into the practice electronic health record with precision and accuracy.
Scheduling and Coordination
Schedule appointments and follow-up visits, balancing efficiency and patient needs. Coordinate consultations visit of a specific provider within the practice ensuring a seamless patient interaction with the medical team.
Administrative Duties
Overseeing appointment confirmations and reminders, utilizing email, text and phone communications. Assist in the preparation and management of patient files and documents, such as requested lab slips, super bills, etc. ensuring compliance with HIPAA regulations.
Service Excellence
Build rapport with patients by
anticipating
and
addressing
their needs and inquiries. Maintain a clean, organized and welcoming reception area to enhance patient comfort and satisfaction.
Multitasking
Ability to handle multiple responsibilities concurrently in a fast-paced environment with accuracy.
Technical
Proficiency in electronic health records (EHR or EMR) systems, scheduling software, MS Office
Experience and Qualifications
Education - Associate Degree or equivalent
Experience Min. of 3-5 years' experience in a medical front office or reception role, preferably within a plastic surgery, dermatology or similar specialty practice.
Knowledge familiar with medical terminology, appointment scheduling, lab slips and reports, and basic credit card and cash payment collections.
Certification front office or medical administrative certifications a plus
Please email resume to : ******************
Great Work/Life Balance, benefits available
Ben Schwartz | President | Harper Associates
Direct: ************** | Fax **************
****************** | ******************
Medical Records Specialist
Medical Records Clerk Job 23 miles from Macomb
Under the general supervision of the supervisory medical and supervisory personnel, the Medical Records Specialist acts as the record keeper for the Program and performs routine clerical and administrative support.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Reviews, evaluates, approves, and process records and/or documents.
Gathers charts and surveys.
Responds to all ROI (release of information) requests for medical records.
Performs routine data input and other clerical tasks including (but not limited to) organizing, filing, shredding, copying, and faxing.
Maintains an organized office filing system that assures confidentiality of all documents.
Assists in the ordering and stocking of office supplies.
Assists in the process of gathering data necessary to perform billing and audit functions as requested.
Processes records for admitting and discharging patients.
Distributes medical data to appropriate crisis center personnel.
Collects patient demographic information.
Maintains master patient index.
Maintains record availability by processing charts into the digital patient database.
Retrieves medical records by following chart-out procedures.
Photocopies records and documents for billing or legal services.
Updates patients' electronic health records.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S):
Knowledge of DWIHN policies, procedures and practices.
Knowledge of the DWIHN provider network and community resources.
Knowledge of Crisis Operations principles and practices.
Knowledge of behavioral health standards and practices.
Knowledge of Medical Records principles and practices.
Organizational skills.
Planning skills.
Customer Service skills.
Communication skills.
Collaboration skills.
Administrative skills.
Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
Teamwork Skills.
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A High School Diploma, GED or its equivalent.
REQUIRED EXPERIENCE:
Two (2) years of full-time paid professional experience performing medical records related duties and responsibilities in a hospital, behavioral health, or mental health setting.
WORKING CONDITIONS :
This position will work in the DWIHN Crisis Care Center or the Outpatient Direct Care Clinics. This position will be required to work with persons who may suffer from mental health or substance abuse crises.
Crisis Care Operations and the Outpatient Director Care Clinics are 24/7 units. Candidates must be able to work a flexible schedule.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
MEDICAL RECORDS CLERK
Medical Records Clerk Job 39 miles from Macomb
This position is responsible for the maintenance of all medical records which includes ensuring the records are filed properly, the file documents are filed timely and in the appropriate sections, as well as the release of information is processed accurately and in a timely manner. Must understand and adhere to the mission of this organization and the customer service policy.
Understands that employment is contingent upon adherence to HCHN policies and procedures, the mission of the organization, JCAHO and HIPAA polices and procedures, OSHA standards, and other safety and health related codes and laws.
General responsibilities
* Processes medical records for appointments and for filing.
* Pulls charts for the next day visits for physicians at the end of each day.
* Audits charts to ensure all forms are available for patient visit.
* Locates all charts as requested by the physician or for other medical needs such as prescription refills.
* At the time of the appointment, checks the identification on all charts when patients sign in.
* Ensures records are filed timely and in alphabetical order.
* Able to assess if chart information is complete and when information is missing, returns the chart to the appropriate personnel.
* Repairs and replaces charts when needed.
* Ensures charts are labeled prior to the patient appointment.
* Processes all release of information for medical records, ensuring the appropriate signatures have been received.
* Ensures that release of information charges are assessed appropriately based on the type of request (attorney, SSI, etc.)
* Ensures that requests from other medical providers are processed immediately.
* Ensures that all physicians receive returned medical tests and all other pertinent medical information on a daily basis.
* Processes both incoming and outgoing mail on a daily basis, which includes date stamping and distributing to the appropriate department or personnel.
* Effectively communicates both verbally and written.
* Ensure that communication with staff, patients and external contacts occurs with courtesy, task and a positive attitude.
* Communicates with patients when addressing a medical records/release of information issue.
* Uses positive and appropriate telephone etiquette when communicating over the telephone.
* Completes letters for patients regarding test results or per the physicians request.
* Completes letters to patients for missed appointments, abnormal lab results, reschedule appointments as assigned.
* Other duties as assigned.
Education and/or Experience
High school diploma required. Advance coursework and training from an accredited medical records program preferred. Certification desirable. Must be physically and mentally capable of performing the identified duties of this position.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Meets professional behavior expectations.
* Meets all attendance and punctuality requirements to ensure proper coverage and quality service.
* Professionally and appropriate dress as required by the position.
* Demonstrates an ability to resolve interpersonal and professional conflicts appropriately.
* Participates in staff meetings, trainings and committees.
* Keeps all matters related to the organization confidential in compliance with confidentiality policy.
* Takes pride in job performance as evident in compliance with job responsibilities.
* Assumes responsibility for work performance and is able to be self-directed.
* Ability to communicate effectively with diverse populations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to talk or hear.
* The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
* The employee must lift and/or move up to 25 pounds.
* Specific vision requirements include the ability to see at close range.
* At times, may require more than 40 hours per week to perform the essential duties of the position.
* Fine hand manipulation (keyboarding).
* Travel between sites using own vehicle.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Internal office space.
* The noise level in the work environment is usually moderate.
* May be exposed to communicable diseases.
Medical Records / Central Supply Clerk
Medical Records Clerk Job 27 miles from Macomb
What you would be doing: In this diverse position you will use your skills and abilities to keep things organized. You will work closely with the clinical team to order, organize, distribute and maintain patient care supplies. And, you will also ensure medical records are complete, accurately documented, readily accessible and systematically organized.
What your work schedule would be:
This is a full-time position working traditional business hours with some flexibility.
The successful candidate:
* Possess a High School diploma or its equivelent.
* Preferably has education or experience in health information management, healthcare information systems and or a current certification as an Accredited Records Technician (ART) or Certification as an Accredited Records Technician (ART).
* Has experience with Point Click Care.
* Has strong organizational and analytical skills; oral and written communication skills.
Rewards and Recognitions:
Our employees can take advantage of a menu of health coverage and other benefits.
* Your hourly wage is based on years of experience. Our staring wage, shift differentials and per pay period attendance bonus make our wages highly competitive and hard to beat.
* Health Care Coverage: Choose from three different United Health Care programs. We also offer Guardian Dental and Vision, AFLAC, STD, LTD and Life insurance, and Flex Spending Accounts,
* Combined Time Off/Paid Time Off. Both full and part time employees accrue CTO/PTO hours. Full time employees can accrue 80 hours and part time employees can accrue 40 hours per year.
* Holidays. Seven paid holidays
* 401K
* Tuition Reimbursement, Full time employees become eligible after one year of employment with a maximum reimbursement of up to $1,000 per year. Part time employees are eligible after two years of employment with a maximum reimbursement of up to $750 per year.
ROI Medical Records Specialist - Float
Medical Records Clerk Job 17 miles from Macomb
TASKS AND RESPONSIBILITIES:
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medical record requests into ROI On-Line database.
Scans medical records into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
This is an On Site Float Position requires travel to facilities in Ypsilanti, Livonia and Pontiac, Michigan.
SKILLS|EXPERIENCE:
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED.
Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrated success working in an environment that requires attention to detail.
Proven track record of dependability.
Prior work experience in Release of Information is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
Ability to travel between facilities.
Driver's License Required.
INDMP
H.I.M. Operations Manager #3
Medical Records Clerk Job 32 miles from Macomb
Who
We
Are
St
Johns
Episcopal
Hospital
is
the
only
hospital
providing
emergency
and
ambulatory
care
to
the
densely
populated
culturally
and
economically
diverse
and
medically
underserved
populations
of
the
Rockaways
and
Five
Towns
in
southern
Queens
County
and
southwestern
Nassau
County
New
York
Celebrating over 110 years of community care the 257 bed facility provides people of all faiths with comprehensive preventive diagnostic treatment and rehabilitative services regardless of ability to pay Come Grow With Us Type Full Time 75 hours biweekly Shift Days Hours 800 AM 430 PM Pay 115000 135000 per year Job Summary The HIM Operations Manager will plan organize and manage the day to day operations of the hospitals Health Information Management Department including all units within HIM while effectively coordinating managing and improving the daily weekly and monthly departmental activities The Operations Manager is responsible for the effective operation and works closely together with the Coding Manager and Director of HIM He or she requires financial acumen focus to maximize staff performance customer satisfaction and integrity of the legal medical record and codingreimbursement; the role requires extensive collaboration across divisions and areas impacting the revenue cycle process The position requires a hands on immersive management approach to ensure compliance with internal and external policies governing the clinical documentation and health information management processes of the facility and the development and empowerment of the management team and staff Responsibilities Evaluates the impact of innovations and changes in programs policies and procedures for HIM operations Designs and implements systems and methods to improve data integrity workflows and processes Identifies assesses and resolves issues impacting HIM operations coding documentation and revenue cycle processes In collaboration with the Director of HIM plans coordinates and evaluates staff activities and workflow in the areas of Documentation Management Release of Information Systems and Mater Patient Index MPI Integrity and Clinical Documentation Improvement CDIHas direct responsible for hiring orientation training and in service regarding hospital organization mission management policies and procedures Oversees compliance with all hospital initiatives Reviews audits monitors and maintains productivity and accuracy reports Collaborates with the HIM Coding Manager to maintain acceptable accounts receivables associated with un coded charts DNFB and team member productivity and accuracy according to industry standards Participates and leads process and performance improvement and in conjunction with the director and coding manager ensures the coding compliance program Develops and coordinates educational and training programs as guidedinstructed by the director Conducts and oversees coding audit efforts and coordinates monitoring of chart analysis Reports noncompliance issues detected through auditing and monitoring the nature of corrective action plans and the results of follow up audits to the directors of hospital and the compliance officer Participates in the reviews of claim denials and rejections pertaining to coding andor support of medical necessity when necessary implements corrective action plan such as educational programs to prevent similar denials and rejections from recurring Oversees Release of Information compliance Interacts with a variety of people who impact the success of HIM operations and functions as a facilitator liaison andor motivator Assess educational needs and process improvement via team member shadowing and weekly one on one with individual team members Manage HIM Operations PTO approvals to ensure coverage is maintained Payroll System time keeper Requirements Bachelors Degree required CPC and CCS or CIC coding certification required RHIT RHIA preferred Minimum of five years progressive healthcare management and business administration and knowledge of ICD 10 PCS CPTHCPCS with claims processing and data management responsibilities a plus Process Improvement experience required Excellent oral and written communication skills
Lab Clerk II
Medical Records Clerk Job 13 miles from Macomb
In response to the health care needs of a growing community, in 1977, Corewell opened a new 189-bed hospital on rural farmland in Troy. Today, Corewell Health Beaumont Troy Hospital has grown to 530 licensed beds and offers a comprehensive array of health care services, continuing to develop to meet the needs of the growing communities it serves.
Job Summary
Clerical functions related to the laboratories. Handles telephone inquiries and call distribution; distributes patient results, filing, sorting, delivery and other general clerical duties. Test Order Entry and specimen handling. Some general laboratory maintenance. Duties may vary dependent on assigned site/department.
Essential Functions
* General clerical tasks. Maintain department records. Triage necessary paperwork for the imaging process per department procedure. Distribution of results and / or request for laboratory services information by mail/ mailroom/ fax/ phone. Mail inquiries from internal / external contacts and customers. Documenting, delivery and tracking of CAP proficiencies. Review requisitions, reports and results for various reasons, such as: patient demographics, inquiries, billing, etc. Interact and communicate with patients, pathologists, and lab personnel.
* Transcribe written physician orders into lab system, communicating with Customer Service as necessary to clarify orders.
* Specimen Handling - including pneumatic tube, locating, accessioning, processing, distribution of to various laboratories, batch acceptance of referred specimens, packaging to send to reference laboratories.
* Handling inventory and purchasing of supplies, equipment, reagents, instrumentation, and service contracts.
* Participates in:
Q.I./process improvements, data collection, QC documentation, and/or CAP surveys as applicable to the assigned department.
Staff activities of a High Reliability Organization (HRO).
Training new hires as applicable/assigned.
Staff meetings and committee meetings as assigned.
* Cost effectiveness: Efficient use of time in completing tasks accurately and timely. Mindful of appropriate use of laboratory funds through purchase requests and the observance of wasteful use of supplies.
Qualifications
* Required High School Diploma or equivalent
* Hospital experience Preferred
How Corewell Health cares for you
* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
* On-demand pay program powered by Payactiv
* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
* Optional identity theft protection, home and auto insurance, pet insurance
* Traditional and Roth retirement options with service contribution and match savings
* Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Troy Hospital - 44201 Dequindre Road - Troy
Department Name
Lab - Outreach Process Phlebotomy - CH East - North - Troy
Employment Type
Part time
Shift
Day (United States of America)
Weekly Scheduled Hours
20
Hours of Work
10:00 am - 6:30 pm
Days Worked
Varies
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
Medical Office Scheduler
Medical Records Clerk Job 43 miles from Macomb
Benefits:
Starting at $17.00 DOE
Competitive Health & Welfare Benefits
Monthly $43 stipend to use toward ancillary benefits
HSA with qualifying HDHP plans with company match
401k plan after 6 months of service with company match (Part-time employees included)
Employee Assistance Program that is available 24/7 to provide support
Employee Appreciation Days
Employee Wellness Events
Minimum Qualifications:
Minimum 1 year of experience in the healthcare field is required, previous call center experience is preferred.
Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
Knowledge of medical terminology and insurance plans.
Essential Functions
Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool.
Collect all pertinent demographic information, insurance information, and medical information.
Utilizes scheduling tools and a referral system to schedule patient appointments.
Confirm patient is eligible with insurance plan at the time the appointment is scheduled.
Utilized referral system to process referral, contact the patient to schedule appointment and import referral/documents into patient's chart.
Answer and resolve all incoming calls and requests in a timely and accurate manner.
Communicate with supervisor and/or leads about potential patient concerns.
Triage and relay necessary messages to appropriate staff members.
Participates in the daily operations of processing the patient appointment requests as a team alongside the pre-registration team.
Ensure strict confidentiality of all health records and member information.
Meets HIPAA guidelines.
Other duties assigned
Release of Information Specialist
Medical Records Clerk Job 49 miles from Macomb
Full-time Description
Salary: $16/hr-$17/hr
Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC.
Key Responsibilities / Essential Functions
Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance
Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client
Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC
validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure
classifies request type correctly
logs request into ROI software
retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository)
performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI)
checks for accurate invoicing and adjusts invoice as needed
releases request to the valid requesting entity
Rejects requests for records that are not HIPAA-compliant or otherwise valid
For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure
Documents in ROI software all exceptions, communications, and other relevant information related to a request
Alerts supervisor to any questionable or unusual requests or communications
Alerts supervisor to any discovered or suspected breaches immediately
Alerts supervisor to any issues that will delay the timely release of records
Answers requestor inquiries about a request in an informative, respectful, efficient manner
Stores all records and files properly and securely before leaving work area.
Ensures adequate office supplies available to carry out tasks as soon as they arise
Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs
Understands that healthcare facility assignments (on-site and/or remote) are subject to change
Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations
Maintains confidentiality, security, and standards of ethics with all information
Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner
Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment
Must adhere to all VRC policies and procedures.
Completes required training within the allotted timeframe
Creating invoices and billing materials to send to our clients
Ensuing that client information details are kept up to date
All other duties as assigned.
Requirements
Minimum Knowledge, Skills, Experience Required
High School Diploma (GED) required; degree preferred
Prior experience with ROI fulfillment preferred
Demonstrated attention to detail
Demonstrated ability to prioritize, organize, and meet deadlines
Demonstrated documentation and communication skills
Demonstrated ability to maintain productivity and quality performance
Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
Prior experience with EHR/EMR platforms preferred
Prior experience with Windows environment and Microsoft Office products
Displays strong interpersonal skills with team members, clients, and requestors
Must have strong computer skills and Microsoft Office skills
Prior experience with operations of equipment such as printers, computers, fax
machines, scanners, and microfilm reader/printers, etc. preferred
Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.
Salary Description $16/hr-$17/hr
Clerical Associate II
Medical Records Clerk Job 8 miles from Macomb
Performs moderately complex clerical functions to ensure the efficient operation of the department or office. Essential Functions and Responsibilities: * Perform general office duties including faxing, copying, scanning and filing. * Answers and directs phone calls.
* Handle incoming and outgoing office correspondence.
* Prepares memos and emails
* Updates and maintains databases.
* Compiles reports using established formats and procedures.
* Prepare meeting agendas; attend meetings and prepare meeting minutes.
* Communicate with customers and staff to answer questions.
* Troubleshoot problems that arise with office equipment.
* Performs other related duties as required and directed.
Required
* High School Diploma
* Minimum two years of clerical experience
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.
Additional Information
* Schedule: Full-time
* Requisition ID: 24008278
* Daily Work Times: 7am-3:30pm
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
Release of Information Specialist
Medical Records Clerk Job 49 miles from Macomb
Salary: $16/hr-$17/hr
Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC.
Key Responsibilities / Essential Functions
Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance
Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client
Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC
validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure
classifies request type correctly
logs request into ROI software
retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository)
performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI)
checks for accurate invoicing and adjusts invoice as needed
releases request to the valid requesting entity
Rejects requests for records that are not HIPAA-compliant or otherwise valid
For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure
Documents in ROI software all exceptions, communications, and other relevant information related to a request
Alerts supervisor to any questionable or unusual requests or communications
Alerts supervisor to any discovered or suspected breaches immediately
Alerts supervisor to any issues that will delay the timely release of records
Answers requestor inquiries about a request in an informative, respectful, efficient manner
Stores all records and files properly and securely before leaving work area.
Ensures adequate office supplies available to carry out tasks as soon as they arise
Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs
Understands that healthcare facility assignments (on-site and/or remote) are subject to change
Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations
Maintains confidentiality, security, and standards of ethics with all information
Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner
Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment
Must adhere to all VRC policies and procedures.
Completes required training within the allotted timeframe
Creating invoices and billing materials to send to our clients
Ensuing that client information details are kept up to date
All other duties as assigned.
Requirements
Minimum Knowledge, Skills, Experience Required
High School Diploma (GED) required; degree preferred
Prior experience with ROI fulfillment preferred
Demonstrated attention to detail
Demonstrated ability to prioritize, organize, and meet deadlines
Demonstrated documentation and communication skills
Demonstrated ability to maintain productivity and quality performance
Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
Prior experience with EHR/EMR platforms preferred
Prior experience with Windows environment and Microsoft Office products
Displays strong interpersonal skills with team members, clients, and requestors
Must have strong computer skills and Microsoft Office skills
Prior experience with operations of equipment such as printers, computers, fax
machines, scanners, and microfilm reader/printers, etc. preferred
Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.
Salary Description $16/hr-$17/hr
Medical Office Administrator
Medical Records Clerk Job 17 miles from Macomb
The Operations Administrator provides office and administrative support to the company. This role is vital for the smooth-running of our day to day business. Duties may include leading a team to field phone calls, patient service inquiries, pharmacy on-boarding, prescription process and clarifications, reporting, presentations, and team member development. Additionally, the Evolve Office Administrator will be responsible for specific projects related to enhanced workflow processes and cost savings initiatives. This position reports directly to the Director of Operations for Evolve Company Inc
Extensive software skills, internet research abilities and strong communication and organization skills are required. The Operations Administrator duties include but are not limited to:
Extensive knowledge of Google Docs, Zoom, Google Sheets and Google Drive along with other software systems and applications
Ability to own multiple workques in our EMR System Optixx to ensure patient satisfaction.
Provide administration support across all Evolve departments
Managing Patient Payments (Invoices, Refunds, Credits)
Creating orders and tracking for patients within vendor pharmacy portals
Creating Training Materials or Process Flow Documents
Invoice payment and reconciliation (Vendor, Company Credit card)
Payroll management and HR functions within Payroll software
Manage and monitor lab/medication pricing on our shared doc file
Vetting out medications from the pharmacies
Pharmacy/lab - operations and implementations
Training Operations Team and Physicians on new portals and vendors
Pharmacy clarifications and phone calls
Relay backorders/discontinued medication updates to the team and Optixx
Communicate effectively with PCC team leaders as to operations needs
Provide daily support to our Patient Care Coordinators
Onboard new Team Members
Understand State licensure protocols for team members and Tax purposes
Training and communicating new initiatives, medication, and processes.
Meeting and communicating with Upper Management on company needs
Answering incoming calls; taking messages and redirecting calls as required through Ringcentral
Required KSA's
Minimum of an Associates Degree with experience in Medical Business, Management, Sales or Communications
Minimum 2 yrs operating on an Electronic Health Record (EHR/EMR) system
2 years in Payroll management
Candidates will need to have excellent communication (both written & verbal), organizational abilities and time management skills.
Ability to liaison with internal and external stakeholders,
The ability to work independently
Candidates are expected to have an exemplary work ethic, be well-presented in a physical and virtual work environment and maintain a high sense of professionalism at all times.
Medical Office Coordinator
Medical Records Clerk Job 16 miles from Macomb
As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson's Medical Equipment & Supplies today!
WHAT WE'RE LOOKING FOR:
High School Diploma or Equivalent
Interpersonal and customer service skills
Multitasking and organizational skills
Ability to answer a high volume of calls
Experiencing working with computers and data entry
WHAT YOU WILL BE DOING:
Answering incoming calls from customers, patients, caregivers etc
Assist with evaluation of products to maximize customer benefit
Maintain open lines of communication with family/facility with regards to orders
Maintain open lines of communication with co-workers
Enter patient information in computer system
Coordinate contact with the patient caregivers/physicians to obtain equipment and order updates
Responsible for documenting patient information, verification of insurance coverage, determining cost effectiveness of orders, obtaining required documentation and authorization needed to service customers
LOCATION & SCHEDULE:
26834 Lawrence Ave. Center Line, MI 48015
Monday-Friday 8:30 AM - 5:00 PM
WHAT'S IN IT FOR YOU?
Competitive wages and benefits
Health, Dental, Vision and Life Insurance
Paid Holidays/Floating Holiday
Paid Vacation
401k Retirement Savings
Growth & Advancement Opportunity
Paid training
ARE WE A MATCH?
If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.
Medical Records Specialist
Medical Records Clerk Job 23 miles from Macomb
Under the general supervision of the supervisory medical and supervisory personnel, the Medical Records Specialist acts as the record keeper for the Program and performs routine clerical and administrative support.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Reviews, evaluates, approves, and process records and/or documents.
Gathers charts and surveys.
Responds to all ROI (release of information) requests for medical records.
Performs routine data input and other clerical tasks including (but not limited to) organizing, filing, shredding, copying, and faxing.
Maintains an organized office filing system that assures confidentiality of all documents.
Assists in the ordering and stocking of office supplies.
Assists in the process of gathering data necessary to perform billing and audit functions as requested.
Processes records for admitting and discharging patients.
Distributes medical data to appropriate crisis center personnel.
Collects patient demographic information.
Maintains master patient index.
Maintains record availability by processing charts into the digital patient database.
Retrieves medical records by following chart-out procedures.
Photocopies records and documents for billing or legal services.
Updates patients' electronic health records.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S):
Knowledge of DWIHN policies, procedures and practices.
Knowledge of the DWIHN provider network and community resources.
Knowledge of Crisis Operations principles and practices.
Knowledge of behavioral health standards and practices.
Knowledge of Medical Records principles and practices.
Organizational skills.
Planning skills.
Customer Service skills.
Communication skills.
Collaboration skills.
Administrative skills.
Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
Teamwork Skills.
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A High School Diploma, GED or its equivalent.
REQUIRED EXPERIENCE:
Two (2) years of full-time paid professional experience performing medical records related duties and responsibilities in a hospital, behavioral health, or mental health setting.
WORKING CONDITIONS:
This position will work in the DWIHN Crisis Care Center or the Outpatient Direct Care Clinics. This position will be required to work with persons who may suffer from mental health or substance abuse crises.
Crisis Care Operations and the Outpatient Director Care Clinics are 24/7 units. Candidates must be able to work a flexible schedule.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
ROI Medical Records Specialist
Medical Records Clerk Job 23 miles from Macomb
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
TASKS AND RESPONSIBILITIES:
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medical record requests into ROI On-Line database.
Scans medical records into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
SKILLS|EXPERIENCE:
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician's office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
Medical Records Clerk
Medical Records Clerk Job 39 miles from Macomb
Job Details Burton - Burton, MI Full Time High School $13.76 Hourly Day Health CareDescription
This position is responsible for the maintenance of all medical records which includes ensuring the records are filed properly, the file documents are filed timely and in the appropriate sections, as well as the release of information is processed accurately and in a timely manner. Must understand and adhere to the mission of this organization and the customer service policy.
Understands that employment is contingent upon adherence to HCHN policies and procedures, the mission of the organization, JCAHO and HIPAA polices and procedures, OSHA standards, and other safety and health related codes and laws.
General responsibilities
Processes medical records for appointments and for filing.
Pulls charts for the next day visits for physicians at the end of each day.
Audits charts to ensure all forms are available for patient visit.
Locates all charts as requested by the physician or for other medical needs such as prescription refills.
At the time of the appointment, checks the identification on all charts when patients sign in.
Ensures records are filed timely and in alphabetical order.
Able to assess if chart information is complete and when information is missing, returns the chart to the appropriate personnel.
Repairs and replaces charts when needed.
Ensures charts are labeled prior to the patient appointment.
Processes all release of information for medical records, ensuring the appropriate signatures have been received.
Ensures that release of information charges are assessed appropriately based on the type of request (attorney, SSI, etc.)
Ensures that requests from other medical providers are processed immediately.
Ensures that all physicians receive returned medical tests and all other pertinent medical information on a daily basis.
Processes both incoming and outgoing mail on a daily basis, which includes date stamping and distributing to the appropriate department or personnel.
Effectively communicates both verbally and written.
Ensure that communication with staff, patients and external contacts occurs with courtesy, task and a positive attitude.
Communicates with patients when addressing a medical records/release of information issue.
Uses positive and appropriate telephone etiquette when communicating over the telephone.
Completes letters for patients regarding test results or per the physicians request.
Completes letters to patients for missed appointments, abnormal lab results, reschedule appointments as assigned.
Other duties as assigned.
Education and/or Experience
High school diploma required. Advance coursework and training from an accredited medical records program preferred. Certification desirable. Must be physically and mentally capable of performing the identified duties of this position.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Meets professional behavior expectations.
Meets all attendance and punctuality requirements to ensure proper coverage and quality service.
Professionally and appropriate dress as required by the position.
Demonstrates an ability to resolve interpersonal and professional conflicts appropriately.
Participates in staff meetings, trainings and committees.
Keeps all matters related to the organization confidential in compliance with confidentiality policy.
Takes pride in job performance as evident in compliance with job responsibilities.
Assumes responsibility for work performance and is able to be self-directed.
Ability to communicate effectively with diverse populations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
The employee must lift and/or move up to 25 pounds.
Specific vision requirements include the ability to see at close range.
At times, may require more than 40 hours per week to perform the essential duties of the position.
Fine hand manipulation (keyboarding).
Travel between sites using own vehicle.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Internal office space.
The noise level in the work environment is usually moderate.
May be exposed to communicable diseases.
H.I.M. Coding Manager #4
Medical Records Clerk Job 32 miles from Macomb
Who
We
Are
St
Johns
Episcopal
Hospital
is
the
only
hospital
providing
emergency
and
ambulatory
care
to
the
densely
populated
culturally
and
economically
diverse
and
medically
underserved
populations
of
the
Rockaways
and
Five
Towns
in
southern
Queens
County
and
southwestern
Nassau
County
New
York
Celebrating over 110 years of community care the 257 bed facility provides people of all faiths with comprehensive preventive diagnostic treatment and rehabilitative services regardless of ability to pay Come Grow With Us Type Full Time Shift Days Hours 800 AM 430 PM Pay 100000 115000 Job Description The Coding Manager will plan organize and manage the day to day operations of the hospital coding team Inpatient and Outpatient The Coding Manager is responsible for the professional development of the coding staff and assisting management with providing a hospital wide educational program to support coders in continued coding and documentation education; performs quality assurance reviews of inpatient and outpatient records to assess and report on the effectiveness of training programs and quality of coders; works with the HIM Operations Manager to provide in service training and feedback to coding staff regularly including coding changes and updates He or she effectively collaborates with HIM and Revenue Cycle Management on the implementation of coding edits and ensures that accurate coded data exists for optimal reimbursement by the organization and coordinates all quality and compliance monitoring of assignments for hospital technical services In addition the HIM Coding Manager will have direct responsibilities for maintaining Discharge Not Final Billed DNFB within established thresholds based on volumes and staffing resources and responsibility for scheduling time and attendance productivity and quality Responsibilities Evaluates the impact of innovations and changes in programs policies and procedures for the coding unit Designs and implements systems and methods to improve data integrity and coding compliance Identifies assesses and resolves issues impacting coding documentation and revenue cycle processes Monitors and maintains acceptable accounts receivables associated with un coded charts DNFB and team member productivity and accuracy according to industry standards Oversees and monitors the coding compliance program Develops and coordinates educational and training programs such as appropriate documentation and accurate coding to all appropriate staff including coding staff physicians billing staff and ancillary departments Ensures the appropriate dissemination and communication of regulatory policy and guideline changes in collaboration with HIM ManagementConducts and oversees coding audit efforts and coordinates monitoring of coding accuracy and documentation adequacy Reports noncompliance issues detected through auditing and monitoring the nature of corrective action plans and the results of follow up audits to the directors of hospital and the compliance officer Reviews claim denials and rejections pertaining to coding andor support of medical necessity when necessary implements corrective action plan such as educational programs to prevent similar denials and rejections from recurring Interacts with a variety of people who impact the success of coding compliance program and functions as a facilitator liaison andor motivator Assess educational needs and process improvement via team member shadowing and weekly one on one with individual coderteam Manage coders time PTO approvals to ensure coverage is maintained Payroll System time keeper Requirements Bachelors Degree required CPC and CCS or CIC coding certification required RHIT RHIA preferred Minimum of five years progressive coding or coding review experience in ICD 10 CM and CPTHCPCS with claims processing and data management responsibilities a plus Excellent oral and written communication skills
Release of Information Specialist
Medical Records Clerk Job 49 miles from Macomb
Salary: $16/hr-$17/hr Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC ("VRC") is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC.
Key Responsibilities / Essential Functions
* Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance
* Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client
* Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC
* validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure
* classifies request type correctly
* logs request into ROI software
* retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository)
* performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI)
* checks for accurate invoicing and adjusts invoice as needed
* releases request to the valid requesting entity
* Rejects requests for records that are not HIPAA-compliant or otherwise valid
* For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure
* Documents in ROI software all exceptions, communications, and other relevant information related to a request
* Alerts supervisor to any questionable or unusual requests or communications
* Alerts supervisor to any discovered or suspected breaches immediately
* Alerts supervisor to any issues that will delay the timely release of records
* Answers requestor inquiries about a request in an informative, respectful, efficient manner
* Stores all records and files properly and securely before leaving work area.
* Ensures adequate office supplies available to carry out tasks as soon as they arise
* Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs
* Understands that healthcare facility assignments (on-site and/or remote) are subject to change
* Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations
* Maintains confidentiality, security, and standards of ethics with all information
* Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner
* Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment
* Must adhere to all VRC policies and procedures.
* Completes required training within the allotted timeframe
* Creating invoices and billing materials to send to our clients
* Ensuing that client information details are kept up to date
* All other duties as assigned.
Requirements
Minimum Knowledge, Skills, Experience Required
* High School Diploma (GED) required; degree preferred
* Prior experience with ROI fulfillment preferred
* Demonstrated attention to detail
* Demonstrated ability to prioritize, organize, and meet deadlines
* Demonstrated documentation and communication skills
* Demonstrated ability to maintain productivity and quality performance
* Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
* Prior experience with EHR/EMR platforms preferred
* Prior experience with Windows environment and Microsoft Office products
* Displays strong interpersonal skills with team members, clients, and requestors
* Must have strong computer skills and Microsoft Office skills
* Prior experience with operations of equipment such as printers, computers, fax
* machines, scanners, and microfilm reader/printers, etc. preferred
* Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
* Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.
Salary Description
$16/hr-$17/hr
Medical Office Coordinator
Medical Records Clerk Job 16 miles from Macomb
As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson's Medical Equipment & Supplies today!
WHAT WE'RE LOOKING FOR:
High School Diploma or Equivalent
Interpersonal and customer service skills
Multitasking and organizational skills
Ability to answer a high volume of calls
Experiencing working with computers and data entry
WHAT YOU WILL BE DOING:
Answering incoming calls from customers, patients, caregivers etc
Assist with evaluation of products to maximize customer benefit
Maintain open lines of communication with family/facility with regards to orders
Maintain open lines of communication with co-workers
Enter patient information in computer system
Coordinate contact with the patient caregivers/physicians to obtain equipment and order updates
Responsible for documenting patient information, verification of insurance coverage, determining cost effectiveness of orders, obtaining required documentation and authorization needed to service customers
LOCATION & SCHEDULE:
26834 Lawrence Ave. Center Line, MI 48015
Monday-Friday 8:30 AM - 5:00 PM