Bilingual Patient Service Representative, Cleveland Clinic Marymount Hospital
Medical Records Clerk Job In Garfield Heights, OH
Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 Deloitte Technology Fast 500â„¢ list of the fastest-growing companies in the U.S. For more information, visit *******************
Role Summary:
Bilingual Patient Eligibility Specialists work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Bilingual Eligibility Specialists conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of the benefits application process. Bilingual Patient Eligibility Specialists partner with team members and clients to ensure that patients' and client's needs are met.
Schedule will be Monday - Friday, 9:00 am - 5:30 pm; some travel between other CCF locations may be required.*
Primary Location:
Cleveland Clinic - Marymount Hospital
12300 McCracken Rd, Garfield Heights, OH 44125
Learn more about this position by watching a short interview with a current Centauri associate: *******************************************
Role Responsibilities:
• Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
• Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
• Interview patients; conduct analysis of potential reimbursement, and determine eligibility
• Introduce services, sets expectations for process and communication to ensure patient understanding
• Partner with patients to ensure patient understanding of process and assist with any questions during the application process
• Obtain and manage all needed forms from patients, and follow up throughout process
• Identify any additional patient needs and direct them to appropriate agencies for assistance
• Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
• Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
• Provide strong client service and collaboration with the team
• Understand and agree to role-specific information security access and responsibilities
• Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
• Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
• 2+ years customer service experience
• Must have reliable transportation
• Must be fluent in Spanish (speak, read, write)
• Must be able to work onsite at hospital facility
• Must be able to work schedule required
• Outstanding communication skills and desire to provide excellent customer service
• A strong concept of patient advocacy and the desire to help someone every day
• A strong work ethic, ability to work independently while making a difference
• Strong computer skills and the ability to multitask while working in a fast-paced environment
• A positive outlook and eagerness to learn
• Consistent punctuality and attendance
• Healthcare experience, patient contact experience a strong plus
#indeed3
We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of the Company's plan.
Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
This position is bonus eligible in accordance with the terms of the Company's plan.
Records Custodian (Attorney Position)
Medical Records Clerk Job In Cleveland, OH
) Salary Grade: 17
Division/Department: Legal Division Salary: $72,000
FLSA Status: Exempt Last Revised: 10/26/23
Benefits of Employment
Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.
Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.
Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.
Compiles, reviews, and releases public records in a timely manner.
Serves as the primary point of contact for all internal and external requests for public records.
Uses effective judgment to redact confidential and non-public information from public records where protected by federal or state laws.
Provides consultation and guidance to Court employees regarding compliance with federal and state laws and regulations regarding the retention and release of public records.
Develops, implements, and maintains a system to track all incoming public records requests and responses. Reports public record request statistics for Title IV-D reporting.
Drafts journal entries and assists with sealing and expunging applications, warrant recalls, and case transfers. Analyzes case law, Rules of Superintendence, the Ohio Revised Code, and local rules,
Monitors the docket and assists in hearings of Visiting Judges.
Assists the Court's legal counsel with discovery and records requests in pending litigation, arbitration, and other legal proceedings.
Receives, processes, and tracks case transfers from, and serves as the Court's liaison with, other courts, divisions, and jurisdictions. Serves as the Court's liaison with Cuyahoga County Archives and the Ohio Historical Society regarding the Court's Schedule of Records Retention and Disposition. Represents the Court at career fairs and other community or recruitment events.
Performs other duties and assists with special projects as assigned.
Supervisory Responsibilities
Has no direct supervisory responsibility for staff members.
Equipment Operated
Standard office equipment and office technology such as copy machines, personal computers, and telephones.
Confidential Data
All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.
Working Conditions
Must be able to tolerate exposure to evidence and testimony that may be disturbing; allergens, such as perfumes and dust. Works in a general office setting with moderate noise levels. May be subject to interruptions, quick deliverables, and changing work deadlines.
Usual Physical Demands
While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds.
Knowledge, Qualifications, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Knowledge of relevant federal and state laws, regulations, and standards for management and disclosure of public records, including the Ohio Revised Code and the Rules of Superintendence for the Courts of Ohio. Ability to use independent judgment and to manage confidential information. Strong interpersonal and communication skills and the ability to work effectively with a wide range of individuals in a diverse community. Excellent personal computer skills including entering and retrieving data. Must be able to become proficient in using the Juvenile Court's iCase Case Management System and historical data storage systems. Ability to prioritize and complete multiple tasks of varying complexity and urgency in a timely and efficient manner. Highly developed organizational skills and attention to detail.
Education and/or Experience
JD Degree
Experience in juvenile law or records management preferred
Licensure or Certification Requirements
License to practice law in the State of Ohio
Court Expectations of Employee
In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.
Court Mission Statement
To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.
Application Procedure
Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:
The deadline to apply is 12/16/2022.
Please visit ************************************************************ to complete and submit the Job Posting Response Form to the Human Resources Division.
The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
External Applicants:
This position will remain posted until filled.
Please visit *************************************************** to view this posting and to complete and submit the Application for Employment.
EEO/ADA/SMOKE-DRUG FREE ENVIRONMENT
Ohio Relay Service **************
Medical Records Specialist
Medical Records Clerk Job In Cleveland, OH
Are you ready to save or heal a life?
Do you want to be the person that makes the miracle of donation and transplantation a reality? Do you want to turn tragedy into hope and healing? This is what we do every single day and we think you have what it takes.
Join a team that combines the fulfillment of an amazing mission with incredible benefits. This is not just another job or listing on your resume. Simply put, this job will change you, just like organ, eye and tissue donation and transplantation changes the lives of donor families and recipients.
Every day, the Lifebanc team gets the opportunity to change lives forever. Become a part of our family as we work toward a world where everyone in need of an organ or tissue transplant receives the healing they deserve. Come be a life saver.
What is Lifebanc?
Lifebanc, is the federally designated organ, eye and tissue recovery organization that serves 20 counties in Northeast Ohio. Put simply, we facilitate and coordinate organ, eye and tissue donation and transplantation in our community and educate the public on the importance of our mission. Our vision is pursuing a future where organ, eye and tissue donation is embraced as an honor and personal responsibility. Our mission is to save and heal lives.
Position Description:
This position is responsible for conducting, analyzing, and reporting Medical Record Review (MRR) and Donor Notification Registrations (DNR) results for DSA donor and transplant hospitals to ensure donor hospital and Organ Procurement Organization (OPO) compliance with CMS standards.
Essential Functions:
Maintains internal databases and Tableau through appropriate data entry of all organ referrals and approaches.
Uses EMRs for necessary audits as needed and verifies that iTransplant data accurately reflects the patient's medical record from the EMR database.
Ensures timely and accurate data for referrals is available for entry into UNET DNR
Generates monthly Medical Record Review reports via Tableau and verifies reports for accuracy prior to distribution, as required.
Ensures timely reviews of all donor hospital medical records based on CMS guidelines.
Creates a schedule designed to complete medical record reviews to meet CMS review frequency regulations.
Utilizes remote electronic access for medical record reviews, when available.
Provides to hospitals the requirements regarding which charts need to be reviewed when remote access is not available.
Collaborates with hospital services to determine appropriate hospital persons to receive MRR CMS report.
Audits hospital medical records timely, thoroughly and accurately to meet CMS medical records review regulations.
Audits all A and B hospitals in real time (business days only).
Performs an analysis of appropriate referrals for organ donation for timeliness and eligibility.
Ensures that all necessary clinical data has been collected and noted in iTransplant.
Identifies and reports missed consults for organ donation via the occurrence database that requires follow-up on failures to meet CMS standards.
Creates and maintains Tableau MRR reports to ensure timely and accurate information is available for organization and hospital reporting and analysis.
Reports variations to the Chief Quality Officer and the Health Information Data Analyst so updates/corrections to the appropriate Lifebanc scorecards and the Electronic Medical Record system (EMR) can be entered.
Generates and sends CMS reports from the Lifebanc Tableau database by the 5th of the month.
Communicates the results of the MRR audits with the Chief Quality Officer, Hospital Services staff.
Organizes all MRR generated reports on the share drive.
Reports all missed referrals via the Lifebanc Occurrence Database.
Educates clinical department in appropriate referral charting to ensure documentation is complete and accurate to meet regulatory requirements as well as internal policies.
Provides feedback on referral documentation quality via iTransplant tasks (i.e. chart corrections).
Maintains all Lifebanc MRR policies to ensure they are up to date and accurate.
Writes/revises changes to all MRR SOPs as needed.
Assures changes are appropriately communicated with all Lifebanc staff involved in the process.
Qualifications:
Associates Degree in Nursing, Health Information Management, or Biological Sciences required; Bachelor Degree preferred.
At least two years of hospital-based nursing, medical necessity assessment or Organ Procurement industry experience preferred.
Two years course work or job-related experience in QA, QC or Quality Auditing preferred.
Skill in preparing written materials such as correspondence and reports to meet purpose of audience.
Skill in establishing and maintaining positive relationships with managers, employees and other donor hospital partners.
Skill in analyzing data to identify issues and trends.
Compensation and Benefits:
When you join Lifebanc you can expect competitive salaries and a great benefit package. Our benefits include health, dental and vision insurance, health savings account, dependent care flexible spending account, short-term disability, and life insurance. We also offer a generous paid time off program, 401(K) retirement plan, parental leave, on-site fitness facility, tuition reimbursement and more!
Lifebanc is committed to a workforce that is diverse, inclusive and equitable. We encourage qualified candidates to apply.
Medical Records Specialist
Medical Records Clerk Job In Cleveland, OH
McGregor PACE (Program of All-inclusive Care for the Elderly) is a community-based service program that provides in-home healthcare services to the elderly as an alternative to nursing home placement, allowing Seniors to remain at home.
We are seeking a highly motivated and dedicated Medical Records Specialist to join our team at PACE. As a Medical Records Specialist , you will be responsible for maintaining secure medical record systems in a timely manner for the Center in accordance with State and Federal regulations, as well as professional standards of practice and facility policies and procedures.
Responsibilities:
Pull and review charts that are to be used daily. File as needed.
Responsible for organizing and sending out requested medical records.
Maintain proper format of the medical records
Review charts as scheduled to ensure that all reports are incorrect chart format
Check all reports for signatures and dates before filing in the charts.
Make certain that the information in the chart is that of the correct patient.
Maintain a log to ensure all required records are in the chart and track missing items until received and placed in the chart.
Maintain chart sign-out/in-log for charts removed from the Chart Room.
Maintain required forms log for dis-enrolled/deaths.
Purge inactive charts according to guidelines: Maintain dis-enrolled participant charts and file as needed.
Compiles assessment data for IDT and types of preliminary care plans.
Takes notes on Team discussions at IDT and Care Planning meetings and types a report based on assessment information.
Follow up with IDT members for missing assessments and other information.
Communicate with clinical staff and other staff members of the interdisciplinary team.
Process Care plans, addendums, schedules invitations and post Care Plan correspondence.
File as required
Responsible for requesting, receiving, and processing affiliate medical records including maintaining and requesting proper documentation for Authorization for Release of Medical Records from participants/family members.
Maintain facility master database for purposes of immunizations, activities, and mass mailings.
Minimum Qualifications:
Proficiency in Microsoft Word and basic database skills, required
High School diploma or equivalent; Certification or associate's degree in Medical Records
Technology or other related healthcare profession is preferred
Attention to detail and the ability to function independently in a fast-paced environment required
Preferred Qualifications:
One to two years previous experience in Medical Records; knowledge of healthcare and National PACE program preferred
ROI Medical Records Specialist - On Site
Medical Records Clerk Job In Canton, OH
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
TASKS AND RESPONSIBILITIES:
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls nconcerning various ROI issues.
If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medical record requests into ROI On-Line database.
Scans medical records into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
SKILLS|EXPERIENCE:
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician's office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
Medical Records Specialist
Medical Records Clerk Job In Cleveland, OH
McGregor PACE (Program of All-inclusive Care for the Elderly) is a community-based service program that provides in-home healthcare services to the elderly as an alternative to nursing home placement, allowing Seniors to remain at home.
We are seeking a highly motivated and dedicated Medical Records Specialist to join our team at PACE. As a Medical Records Specialist, you will be responsible for maintaining secure medical record systems in a timely manner for the Center in accordance with State and Federal regulations, as well as professional standards of practice and facility policies and procedures.
Responsibilities:
Pull and review charts that are to be used daily. File as needed.
Responsible for organizing and sending out requested medical records.
Maintain proper format of the medical records
Review charts as scheduled to ensure that all reports are incorrect chart format
Check all reports for signatures and dates before filing in the charts.
Make certain that the information in the chart is that of the correct patient.
Maintain a log to ensure all required records are in the chart and track missing items until received and placed in the chart.
Maintain chart sign-out/in-log for charts removed from the Chart Room.
Maintain required forms log for dis-enrolled/deaths.
Purge inactive charts according to guidelines: Maintain dis-enrolled participant charts and file as needed.
Compiles assessment data for IDT and types of preliminary care plans.
Takes notes on Team discussions at IDT and Care Planning meetings and types a report based on assessment information.
Follow up with IDT members for missing assessments and other information.
Communicate with clinical staff and other staff members of the interdisciplinary team.
Process Care plans, addendums, schedules invitations and post Care Plan correspondence.
File as required
Responsible for requesting, receiving, and processing affiliate medical records including maintaining and requesting proper documentation for Authorization for Release of Medical Records from participants/family members.
Maintain facility master database for purposes of immunizations, activities, and mass mailings.
Minimum Qualifications:
Proficiency in Microsoft Word and basic database skills, required
High School diploma or equivalent; Certification or associate's degree in Medical Records
Technology or other related healthcare profession is preferred
Attention to detail and the ability to function independently in a fast-paced environment required
Preferred Qualifications:
One to two years previous experience in Medical Records; knowledge of healthcare and National PACE program preferred
Medical Records Technician (Cleveland, OH) 5426
Medical Records Clerk Job In Cleveland, OH
Advantmed is hiring enthusiastic Medical Records Technicians! This is a great "foot-in-the-door" position for those looking to be involved in the emerging Healthcare & Technology industry.
At Advantmed, our mission is to improve the healthcare system by ensuring appropriate, quality care, and eliminating unnecessary costs. Advantmed is a privately held company founded in 2005 and composed of over 1,800 seasoned professionals aligned by one common goal: to meet our clients' evolving needs with accuracy, efficiency, and transparency.
We would love to have you join our team of dedicated professionals! We encourage you to visit the details of the role by watching the video available at the following link: Medical Records Technician
Our Medical Records Technicians receive company-provided laptops and portable scanners to travel to various medical facilities and hospitals for scanning patient medical records.
Duties and Responsibilities:
Maintain a record system for patient information and gathering documents.
Use electronic systems to properly collect, organize, and manage data.
Ensure medical records are organized, accurate, and complete.
Create digital copies of paperwork and store records electronically.
File paperwork/reports quickly and accurately.
Ensure HIPAA standards are met.
Follow all confidentiality guidelines, rules, and procedures.
Interact with medical staff, healthcare providers, and other medical personnel.
Additional Good-to-Have Qualifications:
Previous work experience in a healthcare setting, such as a hospital, clinic, or medical office dealing with medical charts.
Proficiency in Electronic Health Records (EHR) / EMR systems such as Epic, Cerner, Meditech, etc.
Intermediate knowledge of medical chart structure, content, and medical terminologies.
Familiarity with Word, Excel, and Outlook for documentation and communication.
Ability to operate and troubleshoot common issues with printers and scanners.
Strong verbal and written communication skills for interacting with healthcare professionals.
Requirements
Must-Have Qualifications:
Valid driver's license and clean motor vehicle record.
Have a car and active insurance in their name (Candidates must provide registration documentation).
Willing to drive up to 60-80 miles or more (round-trip).
Internet access at home.
Basic PC and office equipment skills.
Applicants must be available from 08:00 am to 05:00 pm respective time zone to visit required facilities.
Pay Rate:
$18-$21 per hour or $3 per record, whichever is higher
Paid semi-monthly based on total hours worked or total records retrieved during the work period (whichever is higher).
Paid mileage, reimbursement for some travel expenses, paid $50 (daily) Food Allowance, when traveling out of state & paid Flight + Hotel + Rental (if required).
This is a part-time, seasonal position, with the potential for extension based on project requirements and needs
Patient Services Representative
Medical Records Clerk Job In Maple Heights, OH
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
* Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
* Robust earned paid time off program (PTO)
* Federal Loan Forgiveness Program (available on eligible roles)
* Professional Development Support
SCOPE OF ROLE
Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
HOW YOU'LL SUCCEED
* Demonstrate a friendly, courteous and welcoming first impression to patients and their families.
* Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR.
* Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed.
* Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed.
* Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues.
* Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed.
* Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR.
* Provide administrative support to the office including scanning, faxing and mailing.
* Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed.
* Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks.
* Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times.
* Other duties as assigned.
Requirements
KNOWLEDGE & EXPERIENCE
* High School Diploma or equivalent required.
* 1 year office, customer service, or related experience required. Medical office experience preferred.
* Previous experience in a primary care of behavioral health setting preferred.
* Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred.
* Experience working with an EHR system required; EPIC experience preferred.
* Demonstrated proficiency with Microsoft Office, Word, and Excel.
WORKING CONDITIONS
* Work is normally performed in a typical interior/office/clinical work environment.
* While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
* Requires periods of sitting, standing, telephone, and computer work.
* Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
* Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
* Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
* Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
* Possible exposure to blood borne pathogens while performing job duties.
* Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
* Sufficient dexterity to operate a PC and other office equipment.
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
HEALTH INFORMATION TECHNICIAN SPECIALIST
Medical Records Clerk Job In Cleveland, OH
The primary functions of this position include, but are not limited to, maintaining and recording medical data into the electronic health record; release of medical information; forms completion; medical records documentation management to include prepping, scanning/indexing and quality analysis of paper medical record documents into the electronic health record (EHR) medical record storage and maintenance; assisting immigrants with applications for citizenship; assisting patients with Patient Portal enrollment; chart audits, customer service, and other duties as assigned. The HIT Specialist must be proficient in navigating an electronic health record. In addition, the position requires good organizational skills and the ability to prioritize, manage, and track multiple tasks. The HIT Specialist must also have the ability to apply laws and regulations on the confidentiality of information under the Health Insurance Portability and
Health Information Specialist
Medical Records Clerk Job In Westlake, OH
Health Information Specialist - (250002IC) Description What You Will DoAccurately processes, tracks and files patient charts, and ensures META applications are properly updated. Seeks assistance from senior co-workers or supervisor when needed. Accurately pulls and/or copies medical records for authorized users (i.
e.
physicians, clinicians, auditors, etc.
).
Assists physicians who come in to complete charts.
Picks up discharges/charts from patient care divisions for scanning.
Professionally interacts with hospital personnel, vendors and patients.
Provides updates to the MPI for changes to Name, Sex and DOB as needed for patient care.
Provides departmental cross coverage as needed.
Maintains neat and organized work area.
Provides assistance with approving proxy requests.
Preps and scans documents and paper charts into OnBase according to established guidelines/standards.
Destroys scanned records according to the GM1 destruction policy.
Provides customer service assistance to both internal and external customers.
Answers and respond to HIS phone call requests.
Processes storage chart retrieval requests for both patient and non patient care.
Additional ResponsibilitiesPerforms other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications EducationHigh School Equivalent / GED (Required) Work Experienceless than 1 year clerical experience (Preferred) and Previous H.
I.
S.
experience (Preferred) Knowledge, Skills, & Abilities Organized and detail-oriented.
(Required proficiency) Must have good verbal and written communication skills.
(Required proficiency) Demonstrated proficiency with PCs and good working knowledge of Microsoft Office suite.
(Required proficiency) Knowledge of Soarian, Spheris and/or Eclyps.
(Preferred proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-WestlakeWork Locations: 29000 Center Ridge Road 29000 Center Ridge Road Westlake 44145Job: Administrative SupportOrganization: UHHS_Revenue_CycleSchedule: Per DiemEmployee Status: PRN - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Mar 10, 2025, 1:44:29 PM
Patient Services Rep/Phlebotomist (MAKO)
Medical Records Clerk Job In Stow, OH
Job Accountabilities (Responsibilities)
Collect specimens according to established procedures. This includes, but not limited to: drug screens, blood samples, processing pathology and cytology samples.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Work iLabs for assigned accounts daily to ensure accurate data is provided for billing purposes.
Provide necessary CIR and PPE Resolution reporting to Director as required and scheduled
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications.
Job Requirements
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all MAKO policies and procedures including company dress code, Employee Health & Safety, and MAKO Everyday Excellence Guiding Principles.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout MAKO; and knowledge of our business.
Physical Requirements
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. MAKO is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.
College Credit Plus Record Clerk
Medical Records Clerk Job In Ashland, OH
Title College Credit Plus Record Clerk Job Description The College Credit Plus (CCP) Records Clerk provides vital operational support for the CCP program, ensuring accurate recordkeeping, compliance with program requirements, and effective communication with stakeholders. This role is critical to maintaining smooth program operations and supporting students, faculty, and partner schools.
Student Application, Admission, and Enrollment
* Process and input application and registration materials into Slate with accuracy and efficiency.
* Review CCP applications to verify eligibility and ensure admission requirements are met.
* Proctor the Accuplacer in the high schools for select partnering school districts in coordination with the Testing Center Manager.
* Assist the CCP Program Manager with admissions during peak periods.
* Collaborate with the Testing Center to coordinate testing for prospective students.
* Manage course registration processes for students taking courses at their high schools.
* Send AU credentials to new students and provide assistance with account set up.
* Maintain the department database of current students.
Compliance and Reporting
* Compile and provide accurate data for tuition and textbook billing.
* Monitor "flags" in ODDEX to ensure compliance with program requirements.
Administrative and Operational Support
* Ensure proper labeling of CCP students in Colleague system.
* Initiate and manage contracts for OLCCP instructors and CCP mentors using SharePoint.
* Provide ongoing support for the CCP student orientation course.
* Schedule and organize meetings, appointments, and events as needed.
* Develop and maintain databases for CCP courses to support program tracking and reporting.
* Organize and manage both physical and electronic student records to ensure accessibility and accuracy.
* Distribute grade reports to partner high schools in a timely manner.
* Prepare and send communications to students, including notifications about missing application documents and pre-term enrollment updates.
* Deliver promotional items and other resources to high schools as needed.
Required Qualifications
* High school diploma or equivalent.
* Previous experience in records management, administrative support, or a related field, preferably in an educational setting.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with database systems.
* Strong organizational skills and attention to detail.
* Excellent written and verbal communication skills.
* Ability to handle confidential information with discretion.
* Customer service-oriented with the ability to work collaboratively with students, faculty, and staff.
Preferred Qualifications Physical Demands Anticipated Start Date of New Hire 03/10/2025 Anticipated Number of Hours Working per Week 40 Shift Required? First
Job Duties
Posting Detail Information
Posting Number S925P Number of Vacancies 1 Desired Start Date 03/10/2025 Job Open Date 02/27/2025 Job Close Date Open Until Filled Yes Special Instructions to Applicants Quick Link for Internal Postings **************************************
Patient Services Representative
Medical Records Clerk Job In Akron, OH
Patient Services Representatives are instrumental members of the clinic team, being the first welcoming face to our patients, ensuring a seamless and top-rate in-clinic experience and setting our patients up for a successful start to their recovery journey each and every visit at BrightView.
Responsibilities
Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.
Serve as first point of contact for patient inquiries, customer service, and assisting with problem solving any patient issues.
Schedule and confirm patient appointments.
Communicate with various teams both within the clinic and with central support regarding patient appointments and follow up needs.
Collect point of service payments, including patient copays and other forms of patient financial responsibility
Perform other duties and responsibilities as assigned by site manager
KNOWLEDGE SKILLS, AND ABILITIES
Excellent verbal and written communication skills
Strong customer service-centric approach to work, takes initiative to offer solutions to patient inquiries
Highly empathetic and compassionate to effectively support the recovery journey of BrightView's patients
Team-player, able to work collaboratively in a multidisciplinary healthcare environment
Competent at working with a diverse population of colleagues and patients
Adaptable and agile within a dynamic work environment
Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
Embraces BrightView's culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
Qualifications
EXPERIENCE
2+ years of prior front desk experience preferred.
EDUCATION:
Hig
Clerk/Receptionist Radiology, Part Time
Medical Records Clerk Job In Sandusky, OH
* Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie. * Work/life: You will find support to help you manage your personal life while building a career.
* Employee-centric: 401(k), health and wellness offerings, monthly employee events, and more.
About Firelands Health:
Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.
Firelands Health is the area's largest and most comprehensive resource for quality medical care. We are "big enough to care for you, and small enough to care about you". We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.
Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.
What you will do:
* Explain the general consent form and HIPAA - Notice of Privacy Practices to patients. Obtain signature on all appropriate paperwork. Scan customer's ID, insurance cards, patient orders and other necessary forms into the computer. Order appropriate exam for customer while making sure the orders are validated and appropriate medical necessity passes for Medicare patients or provide the customer with the ABN for signature. Check for prior authorizations on required procedures before exam is performed. Notify appropriate department of patient's arrival. Check lab orders for medical necessity and order labs to the holding room to be drawn before exam.
* Performs short registration on patients if not pre-registered. Ensures patient flow is maintained and informs appropriate department so issues are resolved in a timely manner. Alerts patient of wait time or any delay for service.
* Print daily schedules from Community Wide Scheduling for all imaging departments. Check schedules for prior related exams and annotate on the schedule.
* Check CT, MRI, and Nuclear Medicine for studies that need prior authorization to make sure proper authorization has been received and the test is approved.
* Prepare CD's and reports along with release of information paperwork for patients need to pick up records. Verify appropriate required ID's before releasing to the patient according to HIPAA rules.
What you will need:
* High School graduate, or equivalent.
* Computer skills necessary to perform clerical duties with a high degree of accuracy and speed, and to enter and retrieve data from computer.
* Consistently demonstrates ability to use the hospital related computer programs, PACS, copier, fax, printer, and CD burners accurately.
* Demonstrates knowledge of scanning equipment and scanning processes.
* Previous clerical/customer relations experience preferred.
* Ability to maintain neat and orderly files and records.
* Ability to multitask in order to provide quality service.
* Provides excellent customer service to all customers, co-workers, and medical staff.
* Ability to communicate effectively with management, physicians, co‑workers, and patients.
* Ability to handle sensitive telephone and face-to-face inquiries and problems.
Medical Office Coordinator - Pulmonary Office
Medical Records Clerk Job In Akron, OH
Summa Health Medical Group 75 Arch Street, Suite 501 Akron, OH 44304 Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Coordinates the workflow and day-to-day activities of medical office and employees while maintaining a collaborative working environment. Supports the daily operations relative to patient care and managing the office functions (e.g., coordinating physician schedules, patient rescheduling, referral, and prior authorization support). Promotes positive employee morale and ensures all office operations are handled effectively, professionally, and in an expeditious manner. Keeps Practice Manager informed of any processes or concerns related to office operations.
Minimum Qualifications:
1. Formal Education Required:
a. High School Diploma or equivalent
b. Medical Diploma/License/Certification or Associate Degree preferred
2. Experience & Training Required:
a. Two (2) years of previous medical office experience (i.e., Medical Assistant, Medical Receptionist; Referral Coordinator); Physician office setting preferred
b. Previous experience working in EMR and Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) preferred
3. Other Skills, Competencies and Qualifications:
a. Excellent interpersonal skills
b. Proficient communication skills to include working collaboratively with patients, families, clinical co-workers, as well as, internal and external departments
c. Ability to be highly motivated, work collaboratively, and work in a fast paced stressful and unpredictable environment
d. Ability to process and complete assigned reporting requirements
e. Previous experience and understanding of financial acumen
f. Knowledge of clinical quality standards
g. Exhibits effective leaderships skills
h. Ability to complete tasks in an organized and timely fashion
i. Ability to adapt to daily changes
j. Computer proficiency
k. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
4. Level of Physical Demands:
Light: Exerts up to 20 pounds of force occasionally and/or up to ten pounds of force frequently, and/or a negligible amount of force continuously.
Equal Opportunity Employer/Veterans/Disabled
$21.33/hr - $25.60/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Bilingual Patient Service Representative, Benefit Eligibility, Onsite, Euclid Hospital
Medical Records Clerk Job In Euclid, OH
Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 Deloitte Technology Fast 500â„¢ list of the fastest-growing companies in the U.S. For more information, visit *******************
Role Summary:
Bilingual Patient Eligibility Specialists work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Bilingual Eligibility Specialists conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of the benefits application process. Bilingual Patient Eligibility Specialists partner with team members and clients to ensure that patients' and client's needs are met.
Schedule will be Monday - Friday, 9:00 am - 5:30 pm; some travel between other CCF locations may be required.*
Primary Location:
Cleveland Clinic - Euclid Hospital
18901 Lakeshore Blvd, Euclid, OH 44119
Learn more about this position by watching a short interview with a current Centauri associate: *******************************************
Role Responsibilities:
• Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
• Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
• Interview patients; conduct analysis of potential reimbursement, and determine eligibility
• Introduce services, sets expectations for process and communication to ensure patient understanding
• Partner with patients to ensure patient understanding of process and assist with any questions during the application process
• Obtain and manage all needed forms from patients, and follow up throughout process
• Identify any additional patient needs and direct them to appropriate agencies for assistance
• Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
• Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
• Provide strong client service and collaboration with the team
• Understand and agree to role-specific information security access and responsibilities
• Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
• Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
• 2+ years customer service experience
• Must have reliable transportation
• Must be fluent in Spanish (speak, read, write)
• Must be able to work onsite at hospital facility
• Must be able to work schedule required
• Outstanding communication skills and desire to provide excellent customer service
• A strong concept of patient advocacy and the desire to help someone every day
• A strong work ethic, ability to work independently while making a difference
• Strong computer skills and the ability to multitask while working in a fast-paced environment
• A positive outlook and eagerness to learn
• Consistent punctuality and attendance
• Healthcare experience, patient contact experience a strong plus
#indeed3
We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of the Company's plan.
Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
This position is bonus eligible in accordance with the terms of the Company's plan.
Medical Records Specialist
Medical Records Clerk Job In Cleveland, OH
Are you ready to save or heal a life?
Do you want to be the person that makes the miracle of donation and transplantation a reality? Do you want to turn tragedy into hope and healing? This is what we do every single day and we think you have what it takes.
Join a team that combines the fulfillment of an amazing mission with incredible benefits. This is not just another job or listing on your resume. Simply put, this job will change you, just like organ, eye and tissue donation and transplantation changes the lives of donor families and recipients.
Every day, the Lifebanc team gets the opportunity to change lives forever. Become a part of our family as we work toward a world where everyone in need of an organ or tissue transplant receives the healing they deserve. Come be a life saver.
What is Lifebanc?
Lifebanc, is the federally designated organ, eye and tissue recovery organization that serves 20 counties in Northeast Ohio. Put simply, we facilitate and coordinate organ, eye and tissue donation and transplantation in our community and educate the public on the importance of our mission. Our vision is pursuing a future where organ, eye and tissue donation is embraced as an honor and personal responsibility. Our mission is to save and heal lives.
Position Description:
This position is responsible for conducting, analyzing, and reporting Medical Record Review (MRR) and Donor Notification Registrations (DNR) results for DSA donor and transplant hospitals to ensure donor hospital and Organ Procurement Organization (OPO) compliance with CMS standards.
Essential Functions:
Maintains internal databases and Tableau through appropriate data entry of all organ referrals and approaches.
Uses EMRs for necessary audits as needed and verifies that iTransplant data accurately reflects the patient's medical record from the EMR database.
Ensures timely and accurate data for referrals is available for entry into UNET DNR
Generates monthly Medical Record Review reports via Tableau and verifies reports for accuracy prior to distribution, as required.
Ensures timely reviews of all donor hospital medical records based on CMS guidelines.
Creates a schedule designed to complete medical record reviews to meet CMS review frequency regulations.
Utilizes remote electronic access for medical record reviews, when available.
Provides to hospitals the requirements regarding which charts need to be reviewed when remote access is not available.
Collaborates with hospital services to determine appropriate hospital persons to receive MRR CMS report.
Audits hospital medical records timely, thoroughly and accurately to meet CMS medical records review regulations.
Audits all A and B hospitals in real time (business days only).
Performs an analysis of appropriate referrals for organ donation for timeliness and eligibility.
Ensures that all necessary clinical data has been collected and noted in iTransplant.
Identifies and reports missed consults for organ donation via the occurrence database that requires follow-up on failures to meet CMS standards.
Creates and maintains Tableau MRR reports to ensure timely and accurate information is available for organization and hospital reporting and analysis.
Reports variations to the Chief Quality Officer and the Health Information Data Analyst so updates/corrections to the appropriate Lifebanc scorecards and the Electronic Medical Record system (EMR) can be entered.
Generates and sends CMS reports from the Lifebanc Tableau database by the 5th of the month.
Communicates the results of the MRR audits with the Chief Quality Officer, Hospital Services staff.
Organizes all MRR generated reports on the share drive.
Reports all missed referrals via the Lifebanc Occurrence Database.
Educates clinical department in appropriate referral charting to ensure documentation is complete and accurate to meet regulatory requirements as well as internal policies.
Provides feedback on referral documentation quality via iTransplant tasks (i.e. chart corrections).
Maintains all Lifebanc MRR policies to ensure they are up to date and accurate.
Writes/revises changes to all MRR SOPs as needed.
Assures changes are appropriately communicated with all Lifebanc staff involved in the process.
Qualifications:
Associates Degree in Nursing, Health Information Management, or Biological Sciences required; Bachelor Degree preferred.
At least two years of hospital-based nursing, medical necessity assessment or Organ Procurement industry experience preferred.
Two years course work or job-related experience in QA, QC or Quality Auditing preferred.
Skill in preparing written materials such as correspondence and reports to meet purpose of audience.
Skill in establishing and maintaining positive relationships with managers, employees and other donor hospital partners.
Skill in analyzing data to identify issues and trends.
Compensation and Benefits:
When you join Lifebanc you can expect competitive salaries and a great benefit package. Our benefits include health, dental and vision insurance, health savings account, dependent care flexible spending account, short-term disability, and life insurance. We also offer a generous paid time off program, 401(K) retirement plan, parental leave, on-site fitness facility, tuition reimbursement and more!
Lifebanc is committed to a workforce that is diverse, inclusive and equitable. We encourage qualified candidates to apply.
Medical Records Specialist
Medical Records Clerk Job In Cleveland, OH
McGregor PACE (Program of All-inclusive Care for the Elderly) is a community-based service program that provides in-home healthcare services to the elderly as an alternative to nursing home placement, allowing Seniors to remain at home.
We are seeking a highly motivated and dedicated Medical Records Specialist to join our team at PACE. As a Medical Records Specialist , you will be responsible for maintaining secure medical record systems in a timely manner for the Center in accordance with State and Federal regulations, as well as professional standards of practice and facility policies and procedures.
Responsibilities:
Pull and review charts that are to be used daily. File as needed.
Responsible for organizing and sending out requested medical records.
Maintain proper format of the medical records
Review charts as scheduled to ensure that all reports are incorrect chart format
Check all reports for signatures and dates before filing in the charts.
Make certain that the information in the chart is that of the correct patient.
Maintain a log to ensure all required records are in the chart and track missing items until received and placed in the chart.
Maintain chart sign-out/in-log for charts removed from the Chart Room.
Maintain required forms log for dis-enrolled/deaths.
Purge inactive charts according to guidelines: Maintain dis-enrolled participant charts and file as needed.
Compiles assessment data for IDT and types of preliminary care plans.
Takes notes on Team discussions at IDT and Care Planning meetings and types a report based on assessment information.
Follow up with IDT members for missing assessments and other information.
Communicate with clinical staff and other staff members of the interdisciplinary team.
Process Care plans, addendums, schedules invitations and post Care Plan correspondence.
File as required
Responsible for requesting, receiving, and processing affiliate medical records including maintaining and requesting proper documentation for Authorization for Release of Medical Records from participants/family members.
Maintain facility master database for purposes of immunizations, activities, and mass mailings.
Minimum Qualifications:
Proficiency in Microsoft Word and basic database skills, required
High School diploma or equivalent; Certification or associate's degree in Medical Records
Technology or other related healthcare profession is preferred
Attention to detail and the ability to function independently in a fast-paced environment required
Preferred Qualifications:
One to two years previous experience in Medical Records; knowledge of healthcare and National PACE program preferred
Patient Services Representative
Medical Records Clerk Job In Beachwood, OH
Full-time Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
Robust earned paid time off program (PTO)
Federal Loan Forgiveness Program (available on eligible roles)
Professional Development Support
SCOPE OF ROLE
Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
HOW YOU'LL SUCCEED
Demonstrate a friendly, courteous and welcoming first impression to patients and their families.
Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR.
Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed.
Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed.
Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues.
Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed.
Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR.
Provide administrative support to the office including scanning, faxing and mailing.
Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed.
Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks.
Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times.
Other duties as assigned.
Requirements
KNOWLEDGE & EXPERIENCE
High School Diploma or equivalent required.
1 year office, customer service, or related experience required. Medical office experience preferred.
Previous experience in a primary care of behavioral health setting preferred.
Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred.
Experience working with an EHR system required; EPIC experience preferred.
Demonstrated proficiency with Microsoft Office, Word, and Excel.
WORKING CONDITIONS
Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
Medical Office Coordinator - Pulmonary Office
Medical Records Clerk Job In Akron, OH
Summa Health Medical Group 75 Arch Street, Suite 501 Akron, OH 44304 Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Coordinates the workflow and day-to-day activities of medical office and employees while maintaining a collaborative working environment. Supports the daily operations relative to patient care and managing the office functions (e.g., coordinating physician schedules, patient rescheduling, referral, and prior authorization support). Promotes positive employee morale and ensures all office operations are handled effectively, professionally, and in an expeditious manner. Keeps Practice Manager informed of any processes or concerns related to office operations.
Minimum Qualifications:
1. Formal Education Required:
a. High School Diploma or equivalent
b. Medical Diploma/License/Certification or Associate Degree preferred
2. Experience & Training Required:
a. Two (2) years of previous medical office experience (i.e., Medical Assistant, Medical Receptionist; Referral Coordinator); Physician office setting preferred
b. Previous experience working in EMR and Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) preferred
3. Other Skills, Competencies and Qualifications:
a. Excellent interpersonal skills
b. Proficient communication skills to include working collaboratively with patients, families, clinical co-workers, as well as, internal and external departments
c. Ability to be highly motivated, work collaboratively, and work in a fast paced stressful and unpredictable environment
d. Ability to process and complete assigned reporting requirements
e. Previous experience and understanding of financial acumen
f. Knowledge of clinical quality standards
g. Exhibits effective leaderships skills
h. Ability to complete tasks in an organized and timely fashion
i. Ability to adapt to daily changes
j. Computer proficiency
k. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
4. Level of Physical Demands:
Light: Exerts up to 20 pounds of force occasionally and/or up to ten pounds of force frequently, and/or a negligible amount of force continuously.
Equal Opportunity Employer/Veterans/Disabled
$21.33/hr - $25.60/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.