Medical Records Clerk Jobs in Alameda, CA

Come join a dynamic care team at LifeLong Medical Care. We are looking for a Medical Records Clerk at our Jenkins Health Center in Richmond, CA. The Medical Records Clerk is responsible for implementing day-to-day Medical Records assignments and assuring timely response to the provider team. Under general supervision of the Medical Records Lead, the Medical Records Clerk is responsible for the maintenance of patient medical records, implementation of systems for the retrieval of medical records and for supporting effective department workflow. This is a full time, 40 hours/week, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Scan/upload medical records/reports into EHR. Responds to written requests for patient information and calls from other facilities. Receives daily incoming mail & fax distributes as needed to appropriate recipients. Manages retrieval of charts from storage, purges charts and manages storage of purged charts. Copying patient records requests and/or complete records requests from outside sources, adhering to timelines for completion. Tracking all paperwork dropped off by patient and assuring all paperwork is returned to patient within the time frame. Other duties as assigned by Medical Records Lead or Center Director/Supervisor. Qualifications Ability to prioritize work and ability to multitask. Ability to read and comprehend instructions, procedures, and emails Strong clerical and computer skills, experience with practice management systems. Excellent internal and external customer service skills and ability to maintain a positive attitude under pressure. Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change. Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. Work in a team-oriented environment with a number of professionals with different work styles and support needs. Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. Make appropriate use of knowledge/ expertise/ connections of other staff. Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. Job Requirements High school diploma or GED. One year experience in medical records. One year experience using electronic health records system. Knowledgeable in basic medical terminology. Proficient in Microsoft office suite. Job Preferences Community Health Care setting. Epic Systems EHR a plus. Bilingual English/Spanish.

* CPR/First Aid Certification (Current CPR/First Aid Certification) * Letter of Introduction * Resume Requirements / Qualifications Comments and Other Information All documents listed as required must be submitted electronically via Edjoin. We do not accept documents via email, U.S. Mail or hand-delivery. For more information about this position, go to the pdf file here ****************************************************************************** Clerk-20201123084415.pdf

: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The role of a Medical Records Clerk is responsible for various clerical duties, including answering phones, processing mail, managing DocuSign, and responding to Epic in Basket requests and email messages. They must ensure compliance with HIPAA guidelines when providing copies of medical records and maintain accurate documentation of each request. Additionally, the clerk oversees and files patient medical records, maintains their security, and ensures accurate completion of patient paperwork, forms, and reports. They also assist with data collection activities and must maintain client confidentiality at all times. Qualifications: * High School Diploma or equivalent. * One (1) year experience in medical records, health information or clerical work in a healthcare setting is preferred. * Excellent telephone etiquette. Able to answer patient inquiries in a courteous and professional manner. * Ability to multi-task. * Ability to retrieve, input and locate patient information and resources. * Experience with OCHIN Epic and OnBase, a plus. * Familiarity with medical terminology is desirable. * Ability to bend, stoop, lift and carry up to 25 lbs. * Bilingual fluency in Spanish is highly preferred. * Strong analytical, employee relations, and interpersonal skills. * Excellent writing, business communication, editing, and proofreading skills. * Ability to interact effectively and in a supportive manner with persons of all backgrounds. * Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment. * Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. * Ability to establish and maintain positive and professional working relationships. * Ability to organize and set priorities and be able to adjust priorities quickly as circumstances dictate. * Must be able to be at work regularly and on time. * Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. * A can-do attitude with attention to detail. * Ability to type a minimum of 35 WPM with minimal errors. * Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. * Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities * Complete all medical record clerical duties including answering phones, processing mail, managing DocuSign, responding to Epic in Basket requests and email messages. * Provide copies of medical records according to all Axis guidelines and all legal requirements (HIPAA); provide copies of records in a timely manner and maintain an accurate record regarding the status of each medical record request and its disposition. * Oversee and file all patient's medical records and information; assure the security and safekeeping of all records and maintain accurate documentation regarding the location of all medical records. * Ensure patient paperwork, forms and reports are completed in an accurate and timely manner. * Assist with data collection activities as requested. * Maintain client confidentiality at all times following HIPAA guidelines. * Participate in staff meetings, and attend other meetings and training events as assigned. * May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: * Employer paid health, dental, and vision benefits to the employee. * Option to participate in a 403(B) retirement plan with employer matching contribution. * Partial educational reimbursement. * 12 paid holidays. * Accrued paid time off with each pay period. * Employee discount programs. Connect with Axis: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Annual Gratitude Report: ************************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: Medical Records Clerk, Clerical, Health Records Specialist, Medical File Clerk, Data Coordinator, Customer Service, Healthcare, Healthcare Information Worker, Patient Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Assistant Tasks, Clinical Tasks, Patient Relations, Administrative Procedures, Microsoft Office, EHR, EPIC, #LI-Onsite

The primary purpose of your job position is to maintain resident medical records and health information systems in accordance with current federal and state guidelines as well as in accordance with our facility's established privacy policies and procedures. Administrative Functions • Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures. • Assist in organizing, planning and directing the medical records department in accordance with established policies and procedures. • Assist the Medical Records/Health Information Consultant as required. • Maintain minutes of meetings. File as necessary. • Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility, to assure that medical records can be properly maintained. • Assist in recording all incidents/accidents. File in accordance with established policies and procedures. • Retrieve resident records (manually/electronically). Deliver as necessary. • Files information such as nurses' notes, resident assessments, progress notes, laboratory reports, x-ray results, correspondence, etc., into resident charts. • Collect, assemble, check and file resident charts as required. • Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines. • Ensure incomplete records/charts are returned to appropriate departments or personnel for correction. • Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc., before filing. • Establish a procedure to ensure resident charts/records do not leave the medical records room except as authorized in our policies and procedures. • Maintain a record of authorized information released from charts/records, i.e., type information, name of recipient, date, department, etc. • Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc. in accordance with current Privacy Rules. • Index medical records as directed by the medical records/health information consultant. • Maintain various registries as directed including register for admission and discharge of residents. • Transcribe and type reports for physicians as necessary. • Collect charts, assemble them in proper order, and inspect them for completion. • Pick up and deliver resident medical records from wards, nurses' stations, and other designated areas as necessary. • Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed. • Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary. • Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies and personnel, etc.) • Assure that medical records taken from the department are signed out and signed in upon return to the department. • File active and inactive records in accordance with established policies. • Index medical records as directed. • Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator. • Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. • Report any known or suspected unauthorized attempt to access facility's information system. • Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position. Committee Functions • Perform secretarial duties for committees of the facility as directed. • Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed. Personnel Functions • Report known or suspected incidents of fraud to the Administrator. • Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines. Staff Development • Supervise staff, including taking appropriate disciplinary measures. • Maintain census and report status changes. • Attend and participate in mandatory facility in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.). • Attend and participate in workshops, seminars, etc., as approved. Safety and Sanitation • Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately. Equipment and Supply Functions • Report equipment malfunctions or breakdowns to your supervisor as soon as possible. • Ensure supplies have been replenished in work areas as necessary. • Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc. Budget and Planning Functions • Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Other duties as assigned

Our friendly, efficient Medical Records Coordinator will be responsible for collaborating on a team that efficiently and accurately maintains the Medical Records at Pacific Fertility Center. Medical records personnel work in a collaborative relationship with the Medical Records team as well as with other PFC departments and employees. We need this individual to cover for up to two days per week and for vacation coverage. Primary Duties and Responsibilities Participates on a team with a culture of high productivity. Responsible for tracking, recording, and bookmarking patient charts that have been scanned and electronically uploaded. Responsible for retrieving and distributing incoming documents to the appropriate teams. Responsible for answering telephone calls and emails in a timely and professional manner. Scans and documents patient information, including consents, labs, genetic screening, etc. Scans and uploads signed documentation such as: patient administration forms, lab orders, legal letters, medical release forms, etc. into patient's EMR. Follows HIPAA guidelines when processing medical records releases. Processes patient chart recalls Updates and maintains patient's demographics. Prepares and keeps updated records of patient documents to be sent back to storage. Receives incoming shipments. Education and Experience: High School Diploma or GED required. Medical Records Certification preferred. College degree in science related field preferred. 1+ year work experience in medical records, administrative, or customer service-related field required. Experience working within HIPAA guidelines Knowledge of Microsoft Office suite, .PDF, and Adobe programs. Experience working with people in a time sensitive, emotionally charged setting, and knowledge of medical terminology strongly preferred. Pay: $22.00 - $25 per hour Per the City and County of San Francisco Department of Public Health, must have received and present proof of a COVID-19 vaccination and booster prior to hire date. *The Prelude Network is part of Inception Fertility, a family of patient-centered, tech-enabled brands that together seek to redefine the fertility patient experience. At Inception, we touch every stage of the fertility life cycle-from egg donations and preservation to fertilization, pharmaceuticals, and even financing-making us well positioned to help patients build families regardless of what their unique journey looks like. Our diverse portfolio also enables us to offer exceptional opportunities for professional growth across several fertility-related specialties.

: Medical Records Clerk Reports To: Clinic Manager Status: Full-Time Regular, Non-Exempt Maintains complete medical records for order, accuracy and confidentiality. The incumbent will scan medical records into our Electronic Health Records system, process subpoenas, pre-authorizations, Diagnostic Imaging, and referrals follow up. Provides back up to the Medical Dept receptionists and other functions as needed. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery. Duties & Responsibilities: * Arranges and maintain medical records to ensure proper order and easy retrieval and maintains confidentiality and security of records * Verifies chart order, ensures that identification is on each page, and ensures that all forms have the appropriate signatures * Process insurance verification and schedule appointments for diagnostic imaging * Participates in the tracking process for the Cancer Detection Program * Process and track incoming subpoenas/depositions Scans documentation of lab results, hospitalization and discharge forms and other documents pertaining to the patient * Copies and releases medical records following proper policies and maintains HIPAA procedures * Provides back-up to medical reception when needed: answers the telephone and triages calls; greets all patients arriving in the medical department in a friendly manner * Performs various clerical tasks such as processing durable medical equipment, , scanning various documents and files, operating various office machines, and maintaining up-to-date office materials * Maintains inventory of supplies when necessary to fulfill the function of the medical records clerk * Attends appropriate meetings or in-service trainings as directed * Maintains complete management of medication refills including: retrieval of medication refill faxes, handling of pharmacy/patient refill request messages, proper medication refill issuance in patient chart, faxing refill authorizations to the pharmacies, calling in refill authorizations over the phone, and filing all paper refill authorizations in the patients chart * Recall inactive charts from the Re-Call off site management system * Participate as a proactive representative of the Patient Centered Health Home * Perform duties utilizing the Team-Based Approach * Performs other duties as assigned Required Qualifications, Knowledge & Abilities: * High school degree or equivalent required with a medical administration certification * Will need 1 year of experience working in medical records department doing similar or like duties as described. Prefer clinical setting * Able to read, write and speak English fluently * Bi-lingual in Spanish preferred * Excellent organizational and customer service skills * Ability to follow written and oral instructions and learn new procedures quickly * Ability to stay calm while working quickly and with a high degree of accuracy * Experience handling incoming calls from patients * Knowledge of medical terminology, procedure codes, diagnosis codes, and medical records procedures preferred * Flexibility, initiative, and reliability * Familiarity with medical computer software and data entry * Experience using Microsoft Office software packages (Word, Excel, and PowerPoint) * Knowledge of & ability to work with the American Indian community & other minority populations * Ability to maintain strict confidentiality * Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition * Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment * Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment Physical Requirements: * Ability to sit, stand and walk for extensive periods of time * Manual and finger dexterity and eye-hand coordination sufficient to accomplish the duties associated with your job description * Ability to lift up to 35 pounds * Ability to stoop, squat, or bend frequently * Corrected vision and hearing within normal range to observe and communicate with patients and professional staff Working Conditions: Exposure to all patient elements, including communicable disease and blood borne pathogens. Will be working in a fast paced medical environment which can be stressful and constantly changing conditions. Normal working hours are from 8:00 am until 5:00 pm with one hour for lunch. However, working hours may vary depending upon need. Will need to be flexible in performing tasks with limited discretion in making judgment decisions. Preference is given to qualified American Indians/ Alaskan Native in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a). In other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. The primary responsibilities of the Medical Records Specialist are to ensure timely and efficient requests for patient medical records, ensuring fulfillment of medical record requests, and completing accurate processing of medical records. The Specialist must be able to work efficiently by grouping work and navigating effectively across several systems. This role requires meticulous work and the ability to thrive in a fast-paced environment. This is a full-time position, Monday through Friday, with occasional overtime as needed. Candidates within commuting distance of the Brisbane, California office will need to come to the office on a regular basis; remote candidates will work and collaborate from home. Responsibilities: Medical Record Requests: Ensure timely request of medical records through prioritization, grouping of work within work queues, and across a patient's history of transplant testing. Communicate with CareDx teammates, clinics, patients, and insurance companies to understand medical record requests and ensure complete records are obtained and made available to requesters. Use technology and knowledge of medical and claim terminology to work efficiently and minimize administrative burden for CareDx and its customers. Follow-up on unfulfilled requests to ensure fulfillment by working with customers and CareDx teammates. Medical Record Processing: Use software to analyze and associate voluminous patient medical records with specific test orders. Collaborate with supervisor and teammates to manage work queues and ensure compliance with policies and procedures. Understand and resolve discrepancies related to medical necessity. Other duties as assigned. Qualifications: High school diploma or equivalent. Minimum of 2 years of experience in a medical billing or medical record role. Understanding of patient protections under HIPAA and proper handling of protected health information (PHI). Working knowledge of insurance policies, billing procedures, and claim terminology. Excellent communication and people skills. High aptitude for learning and using software, including hotkeys and shortcuts. Detail-oriented with strong analytical and problem-solving abilities. Preference will be given to qualified candidates with experience with laboratory billing software, including Telcor, Xifin, Quadax or Epic. Additional Details: Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. Our competitive Total Rewards package includes: Competitive base salary and incentive compensation Health and welfare benefits including a gym reimbursement program 401(k) savings plan match Employee Stock Purchase Plan Pre-tax commuter benefits And more! In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it's an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together. CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. ******** We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. #LI-Remote

Salary Range: $37.67 - $42.90 plus applicable shift differential WASHINGTON HOSPITAL HEALTHCARE SYSTEM JOB DESCRIPTION Division: Strategic Management Position Summary: Performs basic clerical and phlebotomy duties under the direction of the Office/Phlebotomy Supervisor. Acts as a receptionist, handling a variety of related clerical duties, and as a registration clerk where typing is a primary requisite. Also functions as a phlebotomist, where drawing blood and processing specimens is a primary responsibility. Assists in the Histology and Microbiology departments when needed. Handles blood and other potentially infectious body fluids on a daily basis. Follows all hospital and lab infection control and safety policies and procedures. Performs work assignments according to procedure. Assists in training new clerk/phlebotomists. Responsible for verifying specimens, doing collection group inquiries and printing label sets using the lab computer system. Must have proven good guest relation skills, maintain a good attendance record and follow all hospital rules, policies and procedures. Must perform accurate work in a timely manner. Must be competent to assess and meet the needs of patients of all age group or contact appropriate hospital resource for guidance. In addition to performing the essential functions listed below, may also be assigned other duties as required. Statement of Accountability Reports to: Lab Office/Phlebotomy Supervisor Qualifications Education - Required: High School Diploma Desired: Courses in medical terminology or medical assisting Licenses/Certifications - Required: Current State of California Phlebotomy Technician Certification Work Experience - Required: One year hospital experience or equivalent of three (3) years of phlebotomy experience; ability to type at least 20 net wpm Language Skills - Required: English Computer Skills - Required: Ability to use Microsoft Windows, Word Excel. E-mail or equivalent Other Skills and Abilities - Required: Verbal ability to communicate with staff, patients, and physicians Other Qualifications - Required: Clerical perception is necessary to proofread typewritten reports, to cross-index and file various documents and to avoid transcription errors. Essential Job Responsibilities Achieving Results Key Components: assess, plan, evaluate, demonstrate initiative, quality of work, productivity 1. Draws outpatients as soon as possible to minimize patient waiting time. 2. Orders tests and processes specimens arriving in the laboratory according to established procedure and test requirements. 3. Verifies specimens in the computer with the correct date and time. 4. Maintains blood drawing areas and trays in a neat, clear and orderly manner. Demonstrates Skill Key Components: competency, job knowledge, organizational skills, analytical skill, management of information, employee & patient safety 1. Follows patient identification procedures including checking both name, MR#, or date of birth when drawing patients and labeling specimens. 2. Performs venipunctures and skin punctures as needed in a timely manner. Observes strict principles of asepsis and antisepsis to prevent infection of patient and contamination of specimens. 3. Operations centrifuges, bar code printer, fax, and other equipment as needed. 4. Processes specimens for microbiology as required. 5. Instructs patients on specimen collection geared to their age and physical abilities. 6. Assists in Histology as required. 7. Performs information collection and reporting as required. 8. Follows safety policies at all times, helps to maintain a safe workplace. 9. Follows through on tests or procedures left from a previous shift, and reports any incomplete assignments to assure continuity of reports. 10. Acts as receptionist for the laboratory by receiving and registering patients, answering and handling incoming telephone calls, giving results of tests to doctors and giving instructions to patients. 11. Participates in Training of Phlebotomist and assessment of initial and periodic Competency performance. Planning & Coordinating Key Components: delegates, decision making, problem solving, management of resources 1. Judgement - Displays good judgement and a practical and effective approach to problem solving. 2. Evaluates incoming specimens for rejection criteria that apply and follows specimen rejection procedures. Professionalism Key Components: dependability, interpersonal skills, teamwork, patient first ethic, customer service, communications skills, punctuality/attendance, receptiveness to criticism, judgment, confidentiality 1. Act as receptionist for the laboratory by receiving and registering patients, answering and handling incoming telephone calls, giving results of tests to doctors and giving instructions to patients. 2. Answers telephone questions regarding phlebotomy section and specimen requirements. 3. Performs job both in person, on telephone, and through other means of communication, according to requirements. 4. Remains in compliance with hospital policies on attendance and punctuality. Improving the Organization Key Components: performance improvement, quality initiatives 1. Participates in Performance Improvement activities as requested. 2. Reviews employee policies and procedures regularly to maintain a complete understanding of hospital regulations and new relevant and pertinent information. Self-Development Key Components: maintain license/certification, education and training 1. Education - Maintains licensure, certification, education & training levels. Regulatory Compliance Key Components: JCAHO, Title 22, OIG, HIPAA, State/Federal laws, hospital policies 1. Follows OHSA Blood Borne Pathogens Standard. 2. Confidentiality - Maintains confidentiality of all hospital informatio

Mountain View Post Acute is Hiring a Medical Records Manager! Mountain View Post Acute is a top care skilled nursing facility helping our patients live strong healthy lives. We accomplish this with our great team of professional nursing staff and therapists working together to provide the best care possible. If you're passionate about providing exceptional care and want to be part of a team that values integrity, teamwork, and a positive atmosphere, we would love to hear from you! What to expect: Ensure appropriate organization and retention of medical records and other services as needed Why Mountain View Post Acute? Competitive pay Healthcare Benefits including Vision & Dental (Full-time only) 401k with match (Full-time only) Paid Time Off (Full-time only) Sick Leave Continuous Training and Growth Opportunities Fun environment and a great staff to work with! Impactful Work: Make a real difference in the lives of our residents. Successful Candidates: Must be knowledgeable of medical terminology, and be knowledgeable in computers, data retrieval, input and output functions, legal aspects of health information, coding, indexing, etc. Experience with IDT-10 Experience in a skilled nursing facility a plus! A working knowledge of anatomy and physiology preferred, but not required. Rate Range: $19-$24/hour Ready to make a difference? Join us at Mountain View Post Acute and be part of an awesome team dedicated to providing the best care possible!

Mountain View Post Acute is Hiring a Medical Records Manager! Mountain View Post Acute is a top care skilled nursing facility helping our patients live strong healthy lives. We accomplish this with our great team of professional nursing staff and therapists working together to provide the best care possible. If you're passionate about providing exceptional care and want to be part of a team that values integrity, teamwork, and a positive atmosphere, we would love to hear from you! What to expect: Ensure appropriate organization and retention of medical records and other services as needed Why Mountain View Post Acute? Competitive pay Healthcare Benefits including Vision & Dental (Full-time only) 401k with match (Full-time only) Paid Time Off (Full-time only) Sick Leave Continuous Training and Growth Opportunities Fun environment and a great staff to work with! Impactful Work: Make a real difference in the lives of our residents. Successful Candidates: Must be knowledgeable of medical terminology, and be knowledgeable in computers, data retrieval, input and output functions, legal aspects of health information, coding, indexing, etc. Experience with IDT-10 Experience in a skilled nursing facility a plus! A working knowledge of anatomy and physiology preferred, but not required. Rate Range: $19-$24/hour Ready to make a difference? Join us at Mountain View Post Acute and be part of an awesome team dedicated to providing the best care possible!

is located inside a hospital in Vacaville, CA. * NOT remote, and the candidate must reside within a regular commute. Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe Creating invoices and billing materials to send to our clients Ensuing that client information details are kept up to date All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $21.00 + based upon experience

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Competencies: Bachelor's degree with 3 years' experience in program and /or project management. OR Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

Gardner Health Services is currently recruiting to fill a Release of Information Specialist position. This is a full-time, 40 hour/week positions in the Health Information Management (HIM) Department based out of Gardner's corporate office in San Jose, California. The primary responsibilities of a Release of Information Specialist include fulfilling requests for release of medical information by examining both electronic and paper based records to determine type of document, scope of authorization and legality of release. This position must be able to identify and designate the type of release and coordinate with it the associated applicable laws. Detailed knowledge of applicable laws to include but not limited to California Patient Access Law of 1984, California Medical Information Act, and the Health Insurance Portability Accountability Act of 1996 required for this position, as well as knowledge of evidentiary code associated with subpoena of documents. This position must be an advocate for the patient in protecting privacy and questioning authorizations while maintaining the Minimum Necessary Standard under HIPAA, and satisfying the request for information. This position also supports the Health Information Management Department by assisting with scanning functions when necessary. The position actively participates in department meeting, “Huddles” and other meetings as required. This recruitment will remain open until filled. Applications will be reviewed on a first come first serve basis. Apply now! Minimum Qualifications: The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered. High School diploma or equivalent, required. Successful completion of basic anatomy and medical terminology, preferred. Registered Health Information Technician (HIT) certification, highly desired. Working knowledge of Practice Management, Electronic Health Record, and Document Managements systems, preferred. Must have working knowledge of medical terminology sufficient to identify medical reports by anatomy and terminology. Knowledge of Terminal Digit filing system and EHR system highly desirable. Knowledge of requirements of California Patient Access Law, California Medical Information Act, preferred; HIPAA requirements knowledge, required. Knowledge of California Welfare & Institutions Code 5328 to 5328.06, California Health and Safety Code 1799.111. Knowledge of mental health release of information and experience with 42 CFR Part 2. Minimum of three (3) years of document scanning of patient health information, required. Minimum one (1) year of general experience in healthcare setting reading and understand clinical and/or hospital health records, preferred. Proficient knowledge in HIPAA and the necessity of protecting patient health information. Bilingual in Spanish or Vietnamese, preferred. *If selected, other documents and certifications may be required as part of the hiring and credentialing process* Compensation: Compensation and level of position placement will be determined based on relevant experience and education. Release of Information Specialist: $21.00 - $23.00/hour PLEASE SEE ATTACHED FOR THE FULL JOB DESCRIPTION Working at Gardner Health Services Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you. Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank. Who We Are Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner's mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate. Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner's services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members. Gardner Health Services is an equal opportunity employer

Job Details Pleasanton, CA Full Time $22.00 - $22.00 HourlyDescription : Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The role of a Medical Records Clerk is responsible for various clerical duties, including answering phones, processing mail, managing DocuSign, and responding to Epic in Basket requests and email messages. They must ensure compliance with HIPAA guidelines when providing copies of medical records and maintain accurate documentation of each request. Additionally, the clerk oversees and files patient medical records, maintains their security, and ensures accurate completion of patient paperwork, forms, and reports. They also assist with data collection activities and must maintain client confidentiality at all times. Qualifications: High School Diploma or equivalent. One (1) year experience in medical records, health information or clerical work in a healthcare setting is preferred. Excellent telephone etiquette. Able to answer patient inquiries in a courteous and professional manner. Ability to multi-task. Ability to retrieve, input and locate patient information and resources. Experience with OCHIN Epic and OnBase, a plus. Familiarity with medical terminology is desirable. Ability to bend, stoop, lift and carry up to 25 lbs. Bilingual fluency in Spanish is highly preferred. Strong analytical, employee relations, and interpersonal skills. Excellent writing, business communication, editing, and proofreading skills. Ability to interact effectively and in a supportive manner with persons of all backgrounds. Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment. Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. Ability to establish and maintain positive and professional working relationships. Ability to organize and set priorities and be able to adjust priorities quickly as circumstances dictate. Must be able to be at work regularly and on time. Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. A can-do attitude with attention to detail. Ability to type a minimum of 35 WPM with minimal errors. Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities Complete all medical record clerical duties including answering phones, processing mail, managing DocuSign, responding to Epic in Basket requests and email messages. Provide copies of medical records according to all Axis guidelines and all legal requirements (HIPAA); provide copies of records in a timely manner and maintain an accurate record regarding the status of each medical record request and its disposition. Oversee and file all patient's medical records and information; assure the security and safekeeping of all records and maintain accurate documentation regarding the location of all medical records. Ensure patient paperwork, forms and reports are completed in an accurate and timely manner. Assist with data collection activities as requested. Maintain client confidentiality at all times following HIPAA guidelines. Participate in staff meetings, and attend other meetings and training events as assigned. May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: Employer paid health, dental, and vision benefits to the employee. Option to participate in a 403(B) retirement plan with employer matching contribution. Partial educational reimbursement. 12 paid holidays. Accrued paid time off with each pay period. Employee discount programs. Connect with Axis: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Annual Gratitude Report: ************************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: Medical Records Clerk, Clerical, Health Records Specialist, Medical File Clerk, Data Coordinator, Customer Service, Healthcare, Healthcare Information Worker, Patient Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Assistant Tasks, Clinical Tasks, Patient Relations, Administrative Procedures, Microsoft Office, EHR, EPIC, #LI-Onsite

: Medical Records Clerk Reports To: Clinic Manager Status: Full-Time Regular, Non-Exempt Maintains complete medical records for order, accuracy and confidentiality. The incumbent will scan medical records into our Electronic Health Records system, process subpoenas, pre-authorizations, Diagnostic Imaging, and referrals follow up. Provides back up to the Medical Dept receptionists and other functions as needed. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery. Duties & Responsibilities: Arranges and maintain medical records to ensure proper order and easy retrieval and maintains confidentiality and security of records Verifies chart order, ensures that identification is on each page, and ensures that all forms have the appropriate signatures Process insurance verification and schedule appointments for diagnostic imaging Participates in the tracking process for the Cancer Detection Program Process and track incoming subpoenas/depositions Scans documentation of lab results, hospitalization and discharge forms and other documents pertaining to the patient Copies and releases medical records following proper policies and maintains HIPAA procedures Provides back-up to medical reception when needed: answers the telephone and triages calls; greets all patients arriving in the medical department in a friendly manner Performs various clerical tasks such as processing durable medical equipment, , scanning various documents and files, operating various office machines, and maintaining up-to-date office materials Maintains inventory of supplies when necessary to fulfill the function of the medical records clerk Attends appropriate meetings or in-service trainings as directed Maintains complete management of medication refills including: retrieval of medication refill faxes, handling of pharmacy/patient refill request messages, proper medication refill issuance in patient chart, faxing refill authorizations to the pharmacies, calling in refill authorizations over the phone, and filing all paper refill authorizations in the patients chart Recall inactive charts from the Re-Call off site management system Participate as a proactive representative of the Patient Centered Health Home Perform duties utilizing the Team-Based Approach Performs other duties as assigned Required Qualifications, Knowledge & Abilities: High school degree or equivalent required with a medical administration certification Will need 1 year of experience working in medical records department doing similar or like duties as described. Prefer clinical setting Able to read, write and speak English fluently Bi-lingual in Spanish preferred Excellent organizational and customer service skills Ability to follow written and oral instructions and learn new procedures quickly Ability to stay calm while working quickly and with a high degree of accuracy Experience handling incoming calls from patients Knowledge of medical terminology, procedure codes, diagnosis codes, and medical records procedures preferred Flexibility, initiative, and reliability Familiarity with medical computer software and data entry Experience using Microsoft Office software packages (Word, Excel, and PowerPoint) Knowledge of & ability to work with the American Indian community & other minority populations Ability to maintain strict confidentiality Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment Physical Requirements: Ability to sit, stand and walk for extensive periods of time Manual and finger dexterity and eye-hand coordination sufficient to accomplish the duties associated with your job description Ability to lift up to 35 pounds Ability to stoop, squat, or bend frequently Corrected vision and hearing within normal range to observe and communicate with patients and professional staff Working Conditions: Exposure to all patient elements, including communicable disease and blood borne pathogens. Will be working in a fast paced medical environment which can be stressful and constantly changing conditions. Normal working hours are from 8:00 am until 5:00 pm with one hour for lunch. However, working hours may vary depending upon need. Will need to be flexible in performing tasks with limited discretion in making judgment decisions. Preference is given to qualified American Indians/ Alaskan Native in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a). In other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. The primary responsibilities of the Medical Records Specialist are to ensure timely and efficient requests for patient medical records, ensuring fulfillment of medical record requests, and completing accurate processing of medical records. The Specialist must be able to work efficiently by grouping work and navigating effectively across several systems. This role requires meticulous work and the ability to thrive in a fast-paced environment. This is a full-time position, Monday through Friday, with occasional overtime as needed. Candidates within commuting distance of the Brisbane, California office will need to come to the office on a regular basis; remote candidates will work and collaborate from home. Responsibilities: Medical Record Requests: Ensure timely request of medical records through prioritization, grouping of work within work queues, and across a patient's history of transplant testing. Communicate with CareDx teammates, clinics, patients, and insurance companies to understand medical record requests and ensure complete records are obtained and made available to requesters. Use technology and knowledge of medical and claim terminology to work efficiently and minimize administrative burden for CareDx and its customers. Follow-up on unfulfilled requests to ensure fulfillment by working with customers and CareDx teammates. Medical Record Processing: Use software to analyze and associate voluminous patient medical records with specific test orders. Collaborate with supervisor and teammates to manage work queues and ensure compliance with policies and procedures. Understand and resolve discrepancies related to medical necessity. Other duties as assigned. Qualifications: High school diploma or equivalent. Minimum of 2 years of experience in a medical billing or medical record role. Understanding of patient protections under HIPAA and proper handling of protected health information (PHI). Working knowledge of insurance policies, billing procedures, and claim terminology. Excellent communication and people skills. High aptitude for learning and using software, including hotkeys and shortcuts. Detail-oriented with strong analytical and problem-solving abilities. Preference will be given to qualified candidates with experience with laboratory billing software, including Telcor, Xifin, Quadax or Epic. Additional Details: Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. Our competitive Total Rewards package includes: Competitive base salary and incentive compensation Health and welfare benefits including a gym reimbursement program 401(k) savings plan match Employee Stock Purchase Plan Pre-tax commuter benefits And more! In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it's an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together. CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.

General Purpose The primary purpose of your job position is to maintain resident medical records and health information systems in accordance with current federal and state guidelines as well as in accordance with our facility's established privacy policies and procedures. Essential Duties Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. Administrative Functions Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures. Assist in organizing, planning and directing the medical records department in accordance with established policies and procedures. Assist the Medical Records/Health Information Consultant as required. Maintain minutes of meetings. File as necessary. Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility, to assure that medical records can be properly maintained. Assist in recording all incidents/accidents. File in accordance with established policies and procedures. Retrieve resident records (manually/electronically). Deliver as necessary. Files information such as nurses' notes, resident assessments, progress notes, laboratory reports, x-ray results, correspondence, etc., into resident charts. Collect, assemble, check and file resident charts as required. Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines. Ensure incomplete records/charts are returned to appropriate departments or personnel for correction. Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc., before filing. Establish a procedure to ensure resident charts/records do not leave the medical records room except as authorized in our policies and procedures. Maintain a record of authorized information released from charts/records, i.e., type information, name of recipient, date, department, etc Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc. in accordance with current Privacy Rules. Index medical records as directed by the medical records/health information consultant. Maintain various registries as directed including register for admission and discharge of residents. Transcribe and type reports for physicians as necessary. Collect charts, assemble them in proper order, and inspect them for completion. Pick up and deliver resident medical records from wards, nurses' stations, and other designated areas as necessary. Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed. Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary. Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies and personnel, etc.) Assure that medical records taken from the department are signed out and signed in upon return to the department. File active and inactive records in accordance with established policies. Index medical records as directed. Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator. Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Report any known or suspected unauthorized attempt to access facility's information system. Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position. Committee Functions Perform secretarial duties for committees of the facility as directed. Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed. Personnel Functions Report known or suspected incidents of fraud to the Administrator Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines. Staff Development Attend and participate in mandatory facility in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.). Attend and participate in workshops, seminars, etc., as approved. Safety and Sanitation Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately. Equipment and Supply Functions Report equipment malfunctions or breakdowns to your supervisor as soon as possible. Ensure supplies have been replenished in work areas as necessary. Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc. Budget and Planning Functions Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: * Utilize de-escalation techniques with clients and guests when necessary. * Ensures that the reception area stays clean and orderly. * Ensures that the reception area is free of safety hazards. * Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. * Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. * Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. * Identify ways to improve the delivery and experience of care for Roots patients. * Train others on the referral workflow. * Complete projects, as needed. * Maintain strict confidentiality and follow all HIPAA regulations. * Attend organizational and other training and meetings related to job roles. Competencies: * Bachelor's degree with 3 years' experience in program and /or project management. * OR Associate degree in related fields with 4 years' experience working in program and /or project management. * Experience working in a non-profit organization, or a community clinic preferred. * Cultural competency and the ability to work effectively across diverse populations. * Solid organizational skills including attention to detail and multi-tasking. * Strong working knowledge of Microsoft Office and G-Suite. * Ability to work with people from diverse backgrounds. * Strong communication skills, both written and oral with excellent interpersonal and customer service skills. * Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. * Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

Gardner Health Services is currently recruiting to fill a Release of Information Specialist position. This is a full-time, 40 hour/week positions in the Health Information Management (HIM) Department based out of Gardner's corporate office in San Jose, California. The primary responsibilities of a Release of Information Specialist include fulfilling requests for release of medical information by examining both electronic and paper based records to determine type of document, scope of authorization and legality of release. This position must be able to identify and designate the type of release and coordinate with it the associated applicable laws. Detailed knowledge of applicable laws to include but not limited to California Patient Access Law of 1984, California Medical Information Act, and the Health Insurance Portability Accountability Act of 1996 required for this position, as well as knowledge of evidentiary code associated with subpoena of documents. This position must be an advocate for the patient in protecting privacy and questioning authorizations while maintaining the Minimum Necessary Standard under HIPAA, and satisfying the request for information. This position also supports the Health Information Management Department by assisting with scanning functions when necessary. The position actively participates in department meeting, “Huddles” and other meetings as required. This recruitment will remain open until filled. Applications will be reviewed on a first come first serve basis. Apply now! Minimum Qualifications: The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered. High School diploma or equivalent, required. Successful completion of basic anatomy and medical terminology, preferred. Registered Health Information Technician (HIT) certification, highly desired. Working knowledge of Practice Management, Electronic Health Record, and Document Managements systems, preferred. Must have working knowledge of medical terminology sufficient to identify medical reports by anatomy and terminology. Knowledge of Terminal Digit filing system and EHR system highly desirable. Knowledge of requirements of California Patient Access Law, California Medical Information Act, preferred; HIPAA requirements knowledge, required. Knowledge of California Welfare & Institutions Code 5328 to 5328.06, California Health and Safety Code 1799.111. Knowledge of mental health release of information and experience with 42 CFR Part 2. Minimum of three (3) years of document scanning of patient health information, required. Minimum one (1) year of general experience in healthcare setting reading and understand clinical and/or hospital health records, preferred. Proficient knowledge in HIPAA and the necessity of protecting patient health information. Bilingual in Spanish or Vietnamese, preferred. *If selected, other documents and certifications may be required as part of the hiring and credentialing process* Compensation: Compensation and level of position placement will be determined based on relevant experience and education. Release of Information Specialist: $21.00 - $23.00/hour PLEASE SEE ATTACHED FOR THE FULL JOB DESCRIPTION Working at Gardner Health Services Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you. Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank. Who We Are Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner's mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate. Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner's services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members. Gardner Health Services is an equal opportunity employer