Medical Records Clerk Jobs in Agoura Hills, CA

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. *Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.* Required Education: High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience: Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience a must. Contract Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-19543 #gttqst

Under general supervision, assist in performing a variety of functions pertaining to student health appraisal; assist in the care of ill or injured students; assist in care of orthopedically handicapped, severely handicapped and other health impaired students; administer routine first aid and emergency treatment; and do other related work as required. Duties and Responsibilities The duties listed below are intended only as illustrations of the various types of work that might be performed. The omission of specific statements of duties does not exclude them if the work is similar, related or a logical assignment to the position. * Assist with preparation of a variety of examinations pertaining to the health appraisal of students including physical, vision and hearing examinations * Record health appraisal history and the results of health appraisal examinations * Assist in typing and distributing reports concerning the findings of health appraisals and in health appraisal follow-up activities * Render first aid treatment to injured and ill students * Sterilize, disinfect and bandage minor cuts, abrasions and burns * Observe pupils for signs of shock and other emergency situations, and take appropriate remedial action following a predetermined procedure * Take and record temperatures of ill students, and report the results to health service or administrative personnel as appropriate * Provide a quiet, comfortable and calming atmosphere for ill and injured pupils * Perform routine evaluation of student illness and injury situations, and determine the need for emergency, supervisory or administrative assistance * May give medication prescribed specifically for students by medical authority, following a closely-controlled procedure * Contact parents or other responsible persons regarding ill or injured students * May assist in cleaning and changing of ill students and in the cleaning and disinfecting of the resting area * May catheterize students in need, and instruct students in self help * Maintain a variety of student records and records pertaining to the health office activities * May drive an automobile to multiple assignment locations * May provide code-authorized health services including but not limited to suctioning, catheterization and gavage feeding * Input health data into computer QUALIFICATIONS Knowledge of: * Principles, methods and practices of first aid and routine emergency treatment, including communicable disease control * Standard policies and procedures pertaining to student health services * Equipment, supplies and terminology commonly associated with a student health facility * Emergency service agencies within close proximity of the assigned school sites * Record management, storage and retrieval systems and procedures * Appropriate English usage, punctuation, spelling and grammar Ability to: * Perform routine first aid and emergency treatment for ill and injured students * Communicate effectively in oral and written form * Evaluate student illness or emergency situations and determine an appropriate course of action * Establish and maintain a variety of files and records * Type * Understand and carry out oral and written directions * Establish and maintain cooperative working relationships * Use new equipment and technology as it becomes required to perform this job * Ability to use computer/word processor Requirements / Qualifications

Skills/Qualifications: · Proficiency in Excel, Word, and Outlook · Strong reading comprehension and data entry skills with a focus on accuracy · Basic understanding of workers' compensation and medical terminology (preferred) · A1- Law Case Management Software and EAMS a plus The ideal candidate will be highly organized, detail-oriented, and work well under pressure, with the ability to juggle multiple projects simultaneously. Must possess excellent communication skills, be a team player, and have pride in work product. This is a fast-paced position that requires a sense of urgency while maintaining accuracy. Our client is a growing California workers' compensation defense firm with multiple offices in California. Named one of the Best Places to Work by various regional Business Journals, as well as the Recipient of the Great Place to Work award two years in a row, the firm offers a competitive compensation package to include 100% company-sponsored employee Medical, Vision, Short Term Disability, Long Term Disability and Life insurance benefits, a 401k plan, paid time off, and optional voluntary dental plan. We offer excellent work/life balance in a collaborative and casual work environment. Compensation: From $18.00 per hour Schedule: Day Shift (Required) 8-hour shift Monday to Friday Ability to commute/relocate: Agoura Hills, CA 91301: Reliably commute (Required) Education & Experience: High school or equivalent Medical Records: 1 year (Preferred)

Founded in 2007, The Oncology Institute of Hope and Innovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI is dedicated to offering cutting edge, evidence-based cancer care to a population of more than 1.7 million patients including clinical trials, stem cell transplants, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With 100+ employed clinicians and more than 700 teammates in 75+ clinic locations and growing. TOI is changing oncology for the better. We are hiring an experienced and friendly Medical Records Coordinator to join our team. You will be responsible for a variety of tasks including collecting patient information, issuing medical files, filing medical records, and processing patient admissions and discharge papers. This will be based in our City West Los Angeles clinic. Local travel to cover other clinics may be required. The successful candidate will have in-depth knowledge of medical terminology, processes, and administrative duties. To excel in this position, you should also demonstrate excellent communication and organizational skills. Responsibilities: Gather patient demographic and personal information. Issue medical files to persons and agencies according to laws and regulations. Help with departmental audits and investigations. Maintain quality and accurate records by following TOI procedures. Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner. Make sure all medical records are protected and kept confidential. File all patients' medical records and information. Supply the nursing department with the appropriate documents and forms. Completes clerical duties including answering phones, responding to emails, and processing patient admission and discharge records. Required Qualifications: High school diploma or equivalent qualification. A minimum of 1- 2 years' experience in a similar role. Medical Assistants welcome to apply. Advanced understanding of medical terminology and administration processes. Proficient in information management programs and MS Office. Outstanding communication and interpersonal abilities. Strong attention to detail with excellent organizational skills. Preferred Qualifications: Bilingual - Spanish The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Pay Transparency for hourly teammates$21—$22.25 USD

Under the general supervision, this position is responsible for the acquiring, analyzing, and securing digital and paper-based health and medical information vital to providing quality patient care. Ensures that a patient's health information is complete, accurate, and protected, yet readily available for healthcare providers when needed. Releases medical records in accordance with State and Federal regulations. Uses software and hardware to manage and store patient data. This position is responsible for a variety of tasks, such as, correspondence, customer service, transcription, assembly, analysis, scanning, quality assurance, and physicians incomplete. Performs other task as assigned. Responsibilities Customer Service * Provides very good customer service. Answers phone within 3 rings. Uses proper phone etiquette and customer service skills 100% of the time. * Listens to voicemail messages regularly and follows up with return phone calls. Follows up with customers as soon as possible to provide excellent customer service. * Assists patients, patients' family, and employees from other departments, physicians, and other visitors. Provides immediate assistance; demonstrates appropriate customer service skills 100% of the time. * Other tasks, functions and processes necessary for departmental operation. Provides support as needed to other areas of HIM department or as needs arise. Correspondence * Performs release of information functions for patients, patients' family, and visitors. Provides copies (prints) of patients' medical record within State and Federal regulations. Completes requests within 3 working days. * Performs release of information functions for all requests from outside agencies (attorney, subpoenas, physician, hospital, insurance companies, CBO, TARs, etc.). Releases patient information in accordance with State and Federal regulations concerning confidentiality. Completes requests within 5 working days and prior to due dates. Schedules appointments with copy service and records in calender. * Orders charts located at off-site storage vendor. Ensures off-site medical records are ordered prior to 3pm each day for next day delivery prior to 4:30pm Monday through Friday. Avoids stat or rush deliveries. * Uses Evident system to scan written requests for tracking and record keeping purposes. Scans requests, return receipts, checks received, etc. Collects fees for copying. Keeps pulled paper charts on shelfs in terminal digit order. * Scans pulled paper charts into EMR system; quality checks scanned charts before purging. * Responds to fax requests in accordance with State and Federal regulations. Looks up patient account number. Ensures correct patient. Completes fax cover. Ensures correct fax number. Matches fax confirmation page and scans to account in Evident. * Picks up and drops off mail. Sorts and distributes incoming USPS mail. Assembly, Prep & Analysis * Print discharge list. Reconcile charts picked up to ensure received. Print facesheets. Ensure each chart has facesheet on as top page. * Locate missing medical record not picked up (received). Follow up with email notifying HIM supervisor of missing medical record and respective department of missing medical record (not received). * Analyzes medical records for completeness. Assigns responsible physician to missing reports/documents/signatures. Analyzes 98% accuracy within 1 day of discharge. Accurately assigns deficiency to responsible physician. * Verify patient identification label on each page in medical record. Verifies and assigns patient identification as necessary. Ensures each page belongs to only the one patient for which the medial record exists. * Organizes medical record into a consistent order for type of service. Inserts bar code pages as appropriate. Assembles with 98% accuracy within 1 day of discharge. Assembly includes boxing of any paper fetal monitor strips received. * Prep medical records by removing staples, taping torn pages, tape down or copy monitor strips (be careful that edges do not fold and page is pressed against the glass), make copies as appropriate. Do not cover up any documentation and make sure copies are as good as original. Scan & Quality Assurance * Only after prepped and verified patient identification label on each page in medical record, (both sides of page if page is two sided); scan documents into patients account. Insert or use bar code pages as appropriate. * Scans medical records with 98% accuracy within 1 day of discharge. This includes scanning loose filing sheets that come from units after discharge. * Scan other HIM documents into medical record account. Scan coding summary sheets. Scan correspondence. Scan loose filing sheets or other medical record items that come late or early into department. Scan patients' medical records. * Perform quality assurance of scanned medical records. Look to ensure entire page scanned, all pages scanned and each page is only for patient on account (no wrong patients). Makes sure ECG, monitor strips, transfer records, etc., are for patient on account only (no wrong patients). * Corrects any errors found, and notifies HIM Supervisor(s) of error. * After quality assurance is performed ensure chart is coded before shredding. Shreds coded charts only after quality assurance is completed. Physician Incomplete * Scan and assigns deficiencies to providers. Scans and assigns with 98% accuracy within 1 day of discharge. * Works Transcription hold queue. Runs reports to manage transcription. Troubleshoots problems and notifies supervisor. Works daily and more frequently as needed. * Clears deficiencies after provider completion. Adds or deletes deficiency notes appropriately. Runs reports to manage deficiencies. Audits deficiencies report to ensure accuracy. * Maintains blue folders and ensures providers complete paper documents timely. Prints GI & Surgery schedules and monitors for when provider will be on site. Monitors other schedules to catch providers. Follows up with providers when they are here (face-to-face) contact. Fax providers office as necessary for record completion. * Works Evident fax queue of transcribed dictations that failed sending to providers. * Works Evident imports. Sends emails to communicate to appropriate parties regarding imports and exports, as applicable. * Uploads Newborn Screening results to patients account. Ensures attaching results to correct patient account. * Runs Evident reports, such as, Check Prior Admission Data, MPI Patient Edit, FLUE report and gives to supervisor. * Assist providers when they are in department, in hospital or over phone. Suspension Process * Assigns deficiencies sent from coders and responds to their emails daily or more frequently as needed. * Determines which providers have incomplete and/or delinquent medical records, and assigns appropriate letter for age of deficiency (creates combined list). * Updates and maintains suspension list distributing new weekly suspension list and posting on iCare website. Ensures suspension list is accurate before publishing. (Creates suspension list.) * Send notifications to providers using EverBridge notification system and maintains copy of message sent on shared drive. Send emails to some groups of providers in addition to the Everbridge notices. (Creates call lists.) * Makes phone calls to providers who received letter and documents phone calls on shared drive. (Calls providers.) * Accurately documents suspension days by physician on accumulative suspension report. * Daily runs reports and saves on shared drive. Runs reciprocity account's report weekly. Service Excellence: People * Teamwork: promotes positive co-worker relationships through teamwork and cooperation. Understands and supports needs of individuals in other departments and promotes conflict resolution. Shares information, work knowledge and experience with co-workers, physicians, and others in a non-threatening manner. Offers assistance and promptly responds to requests. * Appearance: projects a professional image. Follows the hospital dress code policy and/or department requirements. Wears hospital identification badge at all times while on duty above the waist line. * Annual Requirements: Completes annual requirements on time (PPD, Annual Reorientation Update, any type of required training, and licensure and/or professional certifications). Demonstrates knowledge of HIPAA and hospital standards concerning the confidential nature of patient and employee information, including compliance with computer logout procedure. * Staff Meetings: Participates actively in department staff meetings; attends 80% of meetings. Service Excellence: Service * Telephone Skills: Demonstrates hospital telephone etiquette by answering phones promptly (by 3 rings), courteously, and by identifying department and self. * Customer Service: "Attitude is Everything" motto. Takes personal responsibility for providing quality services every day. Displays customer service skills by greeting all customers warmly, making eye contact, introducing self, providing assistance needed in a friendly and caring manner. * Confidentiality: Sensitive information including, but not limited to , patients medical information, medical records, hospital documents and employee information is kept confidential. * Chain of Command: Communicates well with supervisor, reporting problems with equipment, supplies or procedures. * Patient Rights: Respects the rights and privacy of all patients and customers. A customer is anyone who we come in contact with, supervisors, co-workers, employees from other departments, visitors, patients, physicians, etc. Service Excellence: Quality * Policy ad Procedures: Understands and abides by all departmental policies and procedures as well as the Code of Ethics, HIPAA requirements and patient rights. * General Work Habits: Readily accepts work assignments in a positive manner. * Safety: Keeps work area neat and maintains equipment in accordance with health and safety codes. Reports safety issues and equipment failures promptly. * Compliance: Complies with Federal, State, and Local laws that govern business practices. Complies with all Department of Health Services requirements for the State of California, and CMS standards that apply to the position. * Integrity: Conducts business in an ethical and trustworthy manner at all times when dealing with patients, visitors, physicians, and fellow employees. * Competency: Maintains up to date knowledge/credentials through continuing education independently. Finance * Attendance: Employee reports to work each regularly scheduled workday. Accurately records all work time including meal period and rest breaks. No more than one written counseling since last evaluation. * Punctuality: Is ready for work at precise starting time and continues working until scheduled departure time. Returns on time from meal period and rest breaks. * Fiscal Responsibility: Utilizes human and material resources of the organization responsibly. * The WHMC HCAHPS "overall recommend the hospital" score exceeds the States average. Growth * Opportunities: Communicates opportunities to improve care or service. * Goals: Established yearly goals that will enhance personal job performance. * New Initiatives: Tries new approaches to problem solving, reaching goals, and/or new programs. Strives to be flexible and adapts to change. Qualifications * Minimum Education: High School diploa or equivalent, enrollment in registered Health Information Technology program preferred. * Minimum Experience: Minimum of two years HIM (medical records) experience preferred. * Required Certification/Registration: None; Registered Health Information Technologist (RHIT) preferred. * Professional Requirements: Medical terminology; ability to pass departmental skills testing exam.

Job Details Entry Los Feliz Health Center - Los Angeles, CA N/A Full Time High School $21.00 - $21.00 Hourly None Day Admin - ClericalDescription Medical Records Staff STATUS: Non-Exempt; Full time REPORTS TO: Medical Records Coordinator SUPERVISES: None DEPARTMENT: Clinic Operations Department, Medical Records Unit OFFICIAL DUTY STATION: Los Feliz Health Center (1530 Hillhurst Avenue, Los Angeles, CA 90027) BENEFITS: Public Service Loan Forgiveness 401(k) Retirement Plan Medical, Dental, and Vision Insurance 12 Paid Holidays Life Insurance, Short Term Disability, Accident Insurance, etc. Commuter Discount (Metro, Metrolink) Commuter and Ride Share Discounted Tickets DUTIES AND RESPONSIBILITIES: Focus on Patient Medical Records: Ensures that all medical records are maintained appropriately and repairing any patient medical record that does not meet department standard. Ensures all medical records are secure, complete (ex. Master IM is generated and signed-off) and up to date at all times. Keeps patient medical records cabinets organized and secure at all times Facilitates in the location of missing patient medical records Prepares and reviews patient medical records 2 to 3 days prior to patient appointment schedule to ensure completeness. Reviews all patient medical records prior to patient medical visit for accuracy and ensuring all labs, diagnostic testing and consultation reports are available and filed appropriately in the Electronic Health Record. This is not limited to providing accurate updates on information critical to patient care. Prepare and provide a paper progress note for care team to document the visit when there is computer system is down or there is a power outage. Maintain paper forms in a case where EHR system is down and unavailable. Ensures that all documentation contained in patient medical record has appropriate label identifying the patient correctly. Immediately notifies Medical Record Coordinator or Medical Record Lead if patient medical record has incorrect patient information identified in it. Provides and tracks all assistance to all departments that require individual patient medical records for the completion of respective duties Pulls charts as needed for special audits, peer review as required Files accurately with a patient label of each of the following: lab and diagnostic results, referral forms, consultation reports, correspondence and patient returned mail. Answers all department calls regarding patient medical record questions and requests. Responds and tracks all patient medical records request on appropriate department logs. Controls internal and external medical records requests. Assures completion of unemployment, disability, and release of medical & dental records requests. Facilitates patients with the request for patient medical records release to other facilities and for the patient's own use. Create a tracking in i2iTrack when sending a request of the protected health information release to other providers/facilities and update the tracking upon the receipt of protected health information End of day functions: ensures that all loose documents are reviewed and all forms are appropriately scanned and filed in correct document types in ICS/NextGen according to the ICS scanning guidelines. All forms scanned have patient label attached to clearly identify the correct patient. Transfers and maintains records electronically by batch scanning, single scanning, importing, and indexing, referrals reports, et cetera Ensures the appropriateness of forms used in electronic health record. Utilizes and understands coordination of current practice management systems, Next Gen and InfoPoint in locating current and archived patient charts. Obtain consultation report and radiology report from other providers/facilities (via UMI, Renaissance Portal, etc.) Update and document the receipt of consultation report in the tracking system (i2iTrack) and EHR/NextGen Check digital fax on daily basis Focus on Patient Medical Record Archiving: Prepares patient medical records for appropriate archiving Ensures documentation of all patient medical records that are deemed inactive through the current practice management system and moved to storage Uses automated systems to verify, update, input, and retrieve patient information. Focus on Teamwork: As a team member of APHCV, each Medical Records Team Member respects and protects information regarding patients and other team members and abides by the rules of HIPAA ensuring all APHCV HIPAA policies and procedures are followed at all times. Facilitate patient flow by working effectively and efficiently. Maintain open communication with all clinic staff and departments Maintains a professional demeanor at all times with patients, providers and other department staff. Various other job related duties as assigned by supervisor. Job duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either in writing or verbally PERFORMANCE EXPECTATIONS: Regular predictable attendance during clinic hours Ability to work flexible and extended hours when scheduled and necessary for efficient department functioning A strong understanding of computers, coding and health information concepts to ensure the development of continual quality improvement of health information system resources. Collects and records all patient information accurately Ensures all information is accurately identified in the correct patient medical record Works efficiently, accurately and with minimum supervision Must be well-organized, detail oriented and a self-starter Able to follow directions and follow up on recommendation from supervisor Ability to work with people of diverse cultural, educational, socio-economic and linguistic backgrounds Performs multi-tasks in a fast pace environment Proficiency in written and verbal English Consistently and openly communicates with supervisor and all staff Exceptional customer service skills Computer proficiency; working knowledge of Microsoft Office applications, Access and all other systems used by APHCV Demonstrates HIPAA knowledge Goes through additional training and education on the job SUMMARY: Medical Records Operations assures the delivery of primary care services by ensuring timely availability of a complete, accurate, and up-to-date medical information for all APHCV patients at all APCHV service locations. Although Medical Records Unit is housed in APHCV Los Feliz Health Center, the Unit is responsible for the Medical Records Operations for the entire Medical Record Operations for all APHCV service locations in terms of quality, standard, and performance and implementation of policies and procedures. The Medical Records Clerk makes significant contributions and participates in the on-going changes that make APHCV and its delivery teams successful and dynamic. He/she provides excellent customer service to patients with thorough standardized documentation of patient information. APHCV expects all employees to participate in APHCV's emergency response operations per our emergency policies and procedures. APHCV requires all staff to comply with Standards of Conduct and Compliance Program related policies and procedures. Such compliance is part of this position's performance evaluation. APHCV is a tobacco-free organization. Qualifications REQUIRED: High School Diploma or GED Some College preferred Completion of Medical Terminology Course Experience equivalent to one year working in medical office setting preferred. Good communication skills and able to communicate in English and at least one Asian language or Spanish. Ability to recognize different API languages by hearing Excellent oral and written skills Intermediate computer skills Keyboarding (45 wpm); software management Medical Terminology Customer-service oriented Well organized, systematic, prompt Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player Correct grammar and spelling 10 Key calculator Must be able to lift up to 10 pounds and push up to 25 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff. Must be able to have vision that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling. Must have an annual physical check-up yearly HR Procedural Requirements: Legal authorization to work in the United States A valid California Driver's license with clean records and access to insured automobile Completion of APHCV Health Assessment Form Completion of DOJ background check

Exer Urgent Care Exer is an innovative healthcare provider with a platform built for growth. We are transforming the urgent care industry with an ER physician-staffed clinical model and a retail inspired online/offline treatment experience. Each Exer facility has an on-site ER doctor, a nurse, X-Ray and IV capability, licensed lab with a broad array of test results available within minutes, plus a dispensing pharmacy. Exer offers more comprehensive medical services than a traditional walk-in urgent care…all for the cost of an office visit copay. From coughs and colds to bumps and bruises, as well as broken bones and lacerations, we can handle it. If you need an ambulance, call 911 - for everything else, come to Exer. Job Summary Acts as the primary point of contact for medical record requests. Based on type, routes different medical record requests to appropriate teams, tracks, and follows up to ensure all requests are completed in a timely manner. As needed, works with legal team to directly fulfill requests for records. Ensures accuracy, timeliness, and confidentiality in response to all request for medical records. Essential Functions • Appropriately and accurately pulls records for patient care, quality review, and audits in a timely manner. • Observe confidentiality and safeguards all patient related information. • Responsible for coordinating the release of medical information to insurance companies, lawyers, state, and federal agencies. • Responsible for processing of subpoenas and court orders, at the direction of the Chief Administrative Officer. • Verify authorizations in accordance with company policy and procedures and state and federal laws. • Notify requester when records are available. • Maintain a good working relationship within the department and Centers. • Adhere to Exer company requirements, policies, and standards. • Provide excellent customer service. • Filing of all records. • Answering incoming calls to the department. • Perform other duties as assigned. • Routes medical and billing record requests to the responsible team, tracks all requests, and ensures timely responses. Role Requirements • Adhere to dress code, appearance is neat and clean. • Maintain patient confidentiality at all times. • Report to work on time and as scheduled. • Maintain regulatory requirements, including all state, federal and local regulations. • Represent Exer in a positive and professional manner at all times. • Comply with all organizational policies and standards regarding ethical business practices • Must be able to communicate clearly and effectively in person and over the telephone. • Requires bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.

Exer Urgent Care Exer is an innovative healthcare provider with a platform built for growth. We are transforming the urgent care industry with an ER physician-staffed clinical model and a retail inspired online/offline treatment experience. Each Exer facility has an on-site ER doctor, a nurse, X-Ray and IV capability, licensed lab with a broad array of test results available within minutes, plus a dispensing pharmacy. Exer offers more comprehensive medical services than a traditional walk-in urgent care…all for the cost of an office visit copay. From coughs and colds to bumps and bruises, as well as broken bones and lacerations, we can handle it. If you need an ambulance, call 911 - for everything else, come to Exer. Job Summary Acts as the primary point of contact for medical record requests. Based on type, routes different medical record requests to appropriate teams, tracks, and follows up to ensure all requests are completed in a timely manner. As needed, works with legal team to directly fulfill requests for records. Ensures accuracy, timeliness, and confidentiality in response to all request for medical records. Essential Functions • Appropriately and accurately pulls records for patient care, quality review, and audits in a timely manner. • Observe confidentiality and safeguards all patient related information. • Responsible for coordinating the release of medical information to insurance companies, lawyers, state, and federal agencies. • Responsible for processing of subpoenas and court orders, at the direction of the Chief Administrative Officer. • Verify authorizations in accordance with company policy and procedures and state and federal laws. • Notify requester when records are available. • Maintain a good working relationship within the department and Centers. • Adhere to Exer company requirements, policies, and standards. • Provide excellent customer service. • Filing of all records. • Answering incoming calls to the department. • Perform other duties as assigned. • Routes medical and billing record requests to the responsible team, tracks all requests, and ensures timely responses. Role Requirements • Adhere to dress code, appearance is neat and clean. • Maintain patient confidentiality at all times. • Report to work on time and as scheduled. • Maintain regulatory requirements, including all state, federal and local regulations. • Represent Exer in a positive and professional manner at all times. • Comply with all organizational policies and standards regarding ethical business practices • Must be able to communicate clearly and effectively in person and over the telephone. • Requires bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.

Minimum 20/HR + Benefits. Based upon experience. This is an onsite of a busy hospital in zip code 90247 RELEASE OF INFORMATION SPECIALIST Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Working Conditions Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse. Requires ability to withstand pressures of constant deadlines, training demands, and changing healthcare environment. Job involves standing, walking, sitting, stooping, pushing, pulling, and crouching. Manual dexterity and strength sufficient to enter information via computer keyboard for long periods of time, to write a notes and information needed, and to pick up and hold paperwork, supplies, and other items. Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor Speaking and hearing ability sufficient to communicate effectively Eye/hand coordination, hearing, and visual acuity necessary for day-to-day tasks The ability to lift 20 pounds occasionally and 10 pounds frequently. Should be able to reach and extend arms in any direction. Must be able to respond in a professional manner to angry customers and requestors, both internally and externally, and refer to supervisor as direct and/or as good judgment dictates. Must be open to change (positive or negative) and to consider variety in the workplace. Must have the ability to accept criticism and deal calmly and effectively with high stress situations. Physical presence on-site is essential unless assignment is 100% remote. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation. Display a willingness to take on responsibilities and challenges. May require travel to healthcare facilities if assigned to on-site ROI role. A thorough understanding of this role and tasks and how they impact the organization and its strategic and financial goals and how they affect the integrity of the organization's data and information. A commitment to discuss questions and recommendations about processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided. Participation in education as required for corporate compliance and role-specific functions and tasks. Work hours are 8:00 am to 4:30 pm Monday through Friday We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Salary Description 20+

Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Fluent in English and Spanish is required. Working Conditions Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse. Requires ability to withstand pressures of constant deadlines, training demands, and changing healthcare environment. Job involves standing, walking, sitting, stooping, pushing, pulling, and crouching. Manual dexterity and strength sufficient to enter information via computer keyboard for long periods of time, to write a notes and information needed, and to pick up and hold paperwork, supplies, and other items. Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor Speaking and hearing ability sufficient to communicate effectively Eye/hand coordination, hearing, and visual acuity necessary for day-to-day tasks The ability to lift 20 pounds occasionally and 10 pounds frequently. Should be able to reach and extend arms in any direction. Must be able to respond in a professional manner to angry customers and requestors, both internally and externally, and refer to supervisor as direct and/or as good judgment dictates. Must be open to change (positive or negative) and to consider variety in the workplace. Must have the ability to accept criticism and deal calmly and effectively with high stress situations. Physical presence on-site is essential unless assignment is 100% remote. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation. Display a willingness to take on responsibilities and challenges. May require travel to healthcare facilities if assigned to on-site ROI role. A thorough understanding of this role and tasks and how they impact the organization and its strategic and financial goals and how they affect the integrity of the organization's data and information. A commitment to discuss questions and recommendations about processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided. Participation in education as required for corporate compliance and role-specific functions and tasks. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Salary Description 20.00 an hour +

Medical Records Assistant duties and responsibilities Depending on the institution, Medical Records Clerks may have different responsibilities. In large institutions, for instance, they may need to work with other people to collect and organize records, while they may have to handle their tasks alone in a smaller facility. Either way, some of their typical daily responsibilities include: Preparing patient charts and gathering information and documents from patients Ensuring that the medical records are organized, accurate and complete Creating digital copies of paperwork and storing the records electronically Filing the paperwork and reports of inpatients quickly and accurately Safeguarding patient records and ensuring that everyone complies with the HIPAA standards Transferring data into the facility's main system database Processing the records for admitting and discharging patients Preparing invoices

Our client in Arcadia, CA is seeking a friendly and detail-oriented Patient Services Representative to join their team. Responsibilities: Greet and assist patients in person and over the phone Address patient inquiries and escalate issues as needed Check patients in/out and collect co-payments Verify patient information and insurance Schedule appointments and complete patient registrations Process/track referrals and insurance authorizations Manage patient and provider correspondence Other duties as directed Qualifications: 2+ years of recent experience in a medical office setting Experience with medical insurance, referrals, and benefit plans Working knowledge of Epic and CS-Link Strong verbal and written communication Ability to multitask in a fast-paced healthcare environment If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.

Please submit required documents as PDF attachments online: 1) One letter of Recommendation 2) Proof of HS Diploma or GED (can be substituted for higher degree) 3) CPR/First Aid Certification Requirements / Qualifications Comments and Other Information No hours are guaranteed for this position. Typical hours are anywhere between 8:00 am - 2:30 pm usually 5.8 hours per day. For more information about this position, go to the pdf file here ****************************************************************************** Clerk.JD-20110718190532.pdf

Under the general supervision, this position is responsible for the acquiring, analyzing, and securing digital and paper-based health and medical information vital to providing quality patient care. Ensures that a patient's health information is complete, accurate, and protected, yet readily available for healthcare providers when needed. Releases medical records in accordance with State and Federal regulations. Uses software and hardware to manage and store patient data. This position is responsible for a variety of tasks, such as, correspondence, customer service, transcription, assembly, analysis, scanning, quality assurance, and physicians incomplete. Performs other task as assigned. Responsibilities Customer Service Provides very good customer service. Answers phone within 3 rings. Uses proper phone etiquette and customer service skills 100% of the time. Listens to voicemail messages regularly and follows up with return phone calls. Follows up with customers as soon as possible to provide excellent customer service. Assists patients, patients' family, and employees from other departments, physicians, and other visitors. Provides immediate assistance; demonstrates appropriate customer service skills 100% of the time. Other tasks, functions and processes necessary for departmental operation. Provides support as needed to other areas of HIM department or as needs arise. Correspondence Performs release of information functions for patients, patients' family, and visitors. Provides copies (prints) of patients' medical record within State and Federal regulations. Completes requests within 3 working days. Performs release of information functions for all requests from outside agencies (attorney, subpoenas, physician, hospital, insurance companies, CBO, TARs, etc.). Releases patient information in accordance with State and Federal regulations concerning confidentiality. Completes requests within 5 working days and prior to due dates. Schedules appointments with copy service and records in calender. Orders charts located at off-site storage vendor. Ensures off-site medical records are ordered prior to 3pm each day for next day delivery prior to 4:30pm Monday through Friday. Avoids stat or rush deliveries. Uses Evident system to scan written requests for tracking and record keeping purposes. Scans requests, return receipts, checks received, etc. Collects fees for copying. Keeps pulled paper charts on shelfs in terminal digit order. Scans pulled paper charts into EMR system; quality checks scanned charts before purging. Responds to fax requests in accordance with State and Federal regulations. Looks up patient account number. Ensures correct patient. Completes fax cover. Ensures correct fax number. Matches fax confirmation page and scans to account in Evident. Picks up and drops off mail. Sorts and distributes incoming USPS mail. Assembly, Prep & Analysis Print discharge list. Reconcile charts picked up to ensure received. Print facesheets. Ensure each chart has facesheet on as top page. Locate missing medical record not picked up (received). Follow up with email notifying HIM supervisor of missing medical record and respective department of missing medical record (not received). Analyzes medical records for completeness. Assigns responsible physician to missing reports/documents/signatures. Analyzes 98% accuracy within 1 day of discharge. Accurately assigns deficiency to responsible physician. Verify patient identification label on each page in medical record. Verifies and assigns patient identification as necessary. Ensures each page belongs to only the one patient for which the medial record exists. Organizes medical record into a consistent order for type of service. Inserts bar code pages as appropriate. Assembles with 98% accuracy within 1 day of discharge. Assembly includes boxing of any paper fetal monitor strips received. Prep medical records by removing staples, taping torn pages, tape down or copy monitor strips (be careful that edges do not fold and page is pressed against the glass), make copies as appropriate. Do not cover up any documentation and make sure copies are as good as original. Scan & Quality Assurance Only after prepped and verified patient identification label on each page in medical record, (both sides of page if page is two sided); scan documents into patients account. Insert or use bar code pages as appropriate. Scans medical records with 98% accuracy within 1 day of discharge. This includes scanning loose filing sheets that come from units after discharge. Scan other HIM documents into medical record account. Scan coding summary sheets. Scan correspondence. Scan loose filing sheets or other medical record items that come late or early into department. Scan patients' medical records. Perform quality assurance of scanned medical records. Look to ensure entire page scanned, all pages scanned and each page is only for patient on account (no wrong patients). Makes sure ECG, monitor strips, transfer records, etc., are for patient on account only (no wrong patients). Corrects any errors found, and notifies HIM Supervisor(s) of error. After quality assurance is performed ensure chart is coded before shredding. Shreds coded charts only after quality assurance is completed. Physician Incomplete Scan and assigns deficiencies to providers. Scans and assigns with 98% accuracy within 1 day of discharge. Works Transcription hold queue. Runs reports to manage transcription. Troubleshoots problems and notifies supervisor. Works daily and more frequently as needed. Clears deficiencies after provider completion. Adds or deletes deficiency notes appropriately. Runs reports to manage deficiencies. Audits deficiencies report to ensure accuracy. Maintains blue folders and ensures providers complete paper documents timely. Prints GI & Surgery schedules and monitors for when provider will be on site. Monitors other schedules to catch providers. Follows up with providers when they are here (face-to-face) contact. Fax providers office as necessary for record completion. Works Evident fax queue of transcribed dictations that failed sending to providers. Works Evident imports. Sends emails to communicate to appropriate parties regarding imports and exports, as applicable. Uploads Newborn Screening results to patients account. Ensures attaching results to correct patient account. Runs Evident reports, such as, Check Prior Admission Data, MPI Patient Edit, FLUE report and gives to supervisor. Assist providers when they are in department, in hospital or over phone. Suspension Process Assigns deficiencies sent from coders and responds to their emails daily or more frequently as needed. Determines which providers have incomplete and/or delinquent medical records, and assigns appropriate letter for age of deficiency (creates combined list). Updates and maintains suspension list distributing new weekly suspension list and posting on iCare website. Ensures suspension list is accurate before publishing. (Creates suspension list.) Send notifications to providers using EverBridge notification system and maintains copy of message sent on shared drive. Send emails to some groups of providers in addition to the Everbridge notices. (Creates call lists.) Makes phone calls to providers who received letter and documents phone calls on shared drive. (Calls providers.) Accurately documents suspension days by physician on accumulative suspension report. Daily runs reports and saves on shared drive. Runs reciprocity account's report weekly. Service Excellence: People Teamwork: promotes positive co-worker relationships through teamwork and cooperation. Understands and supports needs of individuals in other departments and promotes conflict resolution. Shares information, work knowledge and experience with co-workers, physicians, and others in a non-threatening manner. Offers assistance and promptly responds to requests. Appearance: projects a professional image. Follows the hospital dress code policy and/or department requirements. Wears hospital identification badge at all times while on duty above the waist line. Annual Requirements: Completes annual requirements on time (PPD, Annual Reorientation Update, any type of required training, and licensure and/or professional certifications). Demonstrates knowledge of HIPAA and hospital standards concerning the confidential nature of patient and employee information, including compliance with computer logout procedure. Staff Meetings: Participates actively in department staff meetings; attends 80% of meetings. Service Excellence: Service Telephone Skills: Demonstrates hospital telephone etiquette by answering phones promptly (by 3 rings), courteously, and by identifying department and self. Customer Service: "Attitude is Everything" motto. Takes personal responsibility for providing quality services every day. Displays customer service skills by greeting all customers warmly, making eye contact, introducing self, providing assistance needed in a friendly and caring manner. Confidentiality: Sensitive information including, but not limited to , patients medical information, medical records, hospital documents and employee information is kept confidential. Chain of Command: Communicates well with supervisor, reporting problems with equipment, supplies or procedures. Patient Rights: Respects the rights and privacy of all patients and customers. A customer is anyone who we come in contact with, supervisors, co-workers, employees from other departments, visitors, patients, physicians, etc. Service Excellence: Quality Policy ad Procedures: Understands and abides by all departmental policies and procedures as well as the Code of Ethics, HIPAA requirements and patient rights. General Work Habits: Readily accepts work assignments in a positive manner. Safety: Keeps work area neat and maintains equipment in accordance with health and safety codes. Reports safety issues and equipment failures promptly. Compliance: Complies with Federal, State, and Local laws that govern business practices. Complies with all Department of Health Services requirements for the State of California, and CMS standards that apply to the position. Integrity: Conducts business in an ethical and trustworthy manner at all times when dealing with patients, visitors, physicians, and fellow employees. Competency: Maintains up to date knowledge/credentials through continuing education independently. Finance Attendance: Employee reports to work each regularly scheduled workday. Accurately records all work time including meal period and rest breaks. No more than one written counseling since last evaluation. Punctuality: Is ready for work at precise starting time and continues working until scheduled departure time. Returns on time from meal period and rest breaks. Fiscal Responsibility: Utilizes human and material resources of the organization

Exer Urgent Care Exer is an innovative healthcare provider with a platform built for growth. We are transforming the urgent care industry with an ER physician-staffed clinical model and a retail inspired online/offline treatment experience. Each Exer facility has an on-site ER doctor, a nurse, X-Ray and IV capability, licensed lab with a broad array of test results available within minutes, plus a dispensing pharmacy. Exer offers more comprehensive medical services than a traditional walk-in urgent care…all for the cost of an office visit copay. From coughs and colds to bumps and bruises, as well as broken bones and lacerations, we can handle it. If you need an ambulance, call 911 - for everything else, come to Exer. Job Summary Acts as the primary point of contact for medical record requests. Based on type, routes different medical record requests to appropriate teams, tracks, and follows up to ensure all requests are completed in a timely manner. As needed, works with legal team to directly fulfill requests for records. Ensures accuracy, timeliness, and confidentiality in response to all request for medical records. Essential Functions • Appropriately and accurately pulls records for patient care, quality review, and audits in a timely manner. • Observe confidentiality and safeguards all patient related information. • Responsible for coordinating the release of medical information to insurance companies, lawyers, state, and federal agencies. • Responsible for processing of subpoenas and court orders, at the direction of the Chief Administrative Officer. • Verify authorizations in accordance with company policy and procedures and state and federal laws. • Notify requester when records are available. • Maintain a good working relationship within the department and Centers. • Adhere to Exer company requirements, policies, and standards. • Provide excellent customer service. • Filing of all records. • Answering incoming calls to the department. • Perform other duties as assigned. • Routes medical and billing record requests to the responsible team, tracks all requests, and ensures timely responses. Role Requirements • Adhere to dress code, appearance is neat and clean. • Maintain patient confidentiality at all times. • Report to work on time and as scheduled. • Maintain regulatory requirements, including all state, federal and local regulations. • Represent Exer in a positive and professional manner at all times. • Comply with all organizational policies and standards regarding ethical business practices • Must be able to communicate clearly and effectively in person and over the telephone. • Requires bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.

Medical Records Staff STATUS: Non-Exempt; Full time REPORTS TO: Medical Records Coordinator SUPERVISES: None DEPARTMENT: Clinic Operations Department, Medical Records Unit OFFICIAL DUTY STATION: Los Feliz Health Center (1530 Hillhurst Avenue, Los Angeles, CA 90027) BENEFITS: * Public Service Loan Forgiveness * 401(k) Retirement Plan * Medical, Dental, and Vision Insurance * 12 Paid Holidays * Life Insurance, Short Term Disability, Accident Insurance, etc. * Commuter Discount (Metro, Metrolink) * Commuter and Ride Share * Discounted Tickets DUTIES AND RESPONSIBILITIES: Focus on Patient Medical Records: * Ensures that all medical records are maintained appropriately and repairing any patient medical record that does not meet department standard. * Ensures all medical records are secure, complete (ex. Master IM is generated and signed-off) and up to date at all times. * Keeps patient medical records cabinets organized and secure at all times * Facilitates in the location of missing patient medical records * Prepares and reviews patient medical records 2 to 3 days prior to patient appointment schedule to ensure completeness. * Reviews all patient medical records prior to patient medical visit for accuracy and ensuring all labs, diagnostic testing and consultation reports are available and filed appropriately in the Electronic Health Record. This is not limited to providing accurate updates on information critical to patient care. * Prepare and provide a paper progress note for care team to document the visit when there is computer system is down or there is a power outage. * Maintain paper forms in a case where EHR system is down and unavailable. * Ensures that all documentation contained in patient medical record has appropriate label identifying the patient correctly. * Immediately notifies Medical Record Coordinator or Medical Record Lead if patient medical record has incorrect patient information identified in it. * Provides and tracks all assistance to all departments that require individual patient medical records for the completion of respective duties * Pulls charts as needed for special audits, peer review as required * Files accurately with a patient label of each of the following: lab and diagnostic results, referral forms, consultation reports, correspondence and patient returned mail. * Answers all department calls regarding patient medical record questions and requests. * Responds and tracks all patient medical records request on appropriate department logs. * Controls internal and external medical records requests. Assures completion of unemployment, disability, and release of medical & dental records requests. * Facilitates patients with the request for patient medical records release to other facilities and for the patient's own use. * Create a tracking in i2iTrack when sending a request of the protected health information release to other providers/facilities and update the tracking upon the receipt of protected health information * End of day functions: ensures that all loose documents are reviewed and all forms are appropriately scanned and filed in correct document types in ICS/NextGen according to the ICS scanning guidelines. All forms scanned have patient label attached to clearly identify the correct patient. * Transfers and maintains records electronically by batch scanning, single scanning, importing, and indexing, referrals reports, et cetera * Ensures the appropriateness of forms used in electronic health record. * Utilizes and understands coordination of current practice management systems, Next Gen and InfoPoint in locating current and archived patient charts. * Obtain consultation report and radiology report from other providers/facilities (via UMI, Renaissance Portal, etc.) * Update and document the receipt of consultation report in the tracking system (i2iTrack) and EHR/NextGen * Check digital fax on daily basis Focus on Patient Medical Record Archiving: * Prepares patient medical records for appropriate archiving * Ensures documentation of all patient medical records that are deemed inactive through the current practice management system and moved to storage * Uses automated systems to verify, update, input, and retrieve patient information. Focus on Teamwork: * As a team member of APHCV, each Medical Records Team Member respects and protects information regarding patients and other team members and abides by the rules of HIPAA ensuring all APHCV HIPAA policies and procedures are followed at all times. * Facilitate patient flow by working effectively and efficiently. * Maintain open communication with all clinic staff and departments * Maintains a professional demeanor at all times with patients, providers and other department staff. * Various other job related duties as assigned by supervisor. * Job duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either in writing or verbally PERFORMANCE EXPECTATIONS: * Regular predictable attendance during clinic hours * Ability to work flexible and extended hours when scheduled and necessary for efficient department functioning * A strong understanding of computers, coding and health information concepts to ensure the development of continual quality improvement of health information system resources. * Collects and records all patient information accurately * Ensures all information is accurately identified in the correct patient medical record * Works efficiently, accurately and with minimum supervision * Must be well-organized, detail oriented and a self-starter * Able to follow directions and follow up on recommendation from supervisor * Ability to work with people of diverse cultural, educational, socio-economic and linguistic backgrounds * Performs multi-tasks in a fast pace environment * Proficiency in written and verbal English * Consistently and openly communicates with supervisor and all staff * Exceptional customer service skills * Computer proficiency; working knowledge of Microsoft Office applications, Access and all other systems used by APHCV * Demonstrates HIPAA knowledge * Goes through additional training and education on the job SUMMARY: Medical Records Operations assures the delivery of primary care services by ensuring timely availability of a complete, accurate, and up-to-date medical information for all APHCV patients at all APCHV service locations. Although Medical Records Unit is housed in APHCV Los Feliz Health Center, the Unit is responsible for the Medical Records Operations for the entire Medical Record Operations for all APHCV service locations in terms of quality, standard, and performance and implementation of policies and procedures. The Medical Records Clerk makes significant contributions and participates in the on-going changes that make APHCV and its delivery teams successful and dynamic. He/she provides excellent customer service to patients with thorough standardized documentation of patient information. APHCV expects all employees to participate in APHCV's emergency response operations per our emergency policies and procedures. APHCV requires all staff to comply with Standards of Conduct and Compliance Program related policies and procedures. Such compliance is part of this position's performance evaluation. APHCV is a tobacco-free organization. Qualifications REQUIRED: * High School Diploma or GED * Some College preferred * Completion of Medical Terminology Course * Experience equivalent to one year working in medical office setting preferred. * Good communication skills and able to communicate in English and at least one Asian language or Spanish. * Ability to recognize different API languages by hearing * Excellent oral and written skills * Intermediate computer skills * Keyboarding (45 wpm); software management * Medical Terminology * Customer-service oriented * Well organized, systematic, prompt * Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player * Correct grammar and spelling * 10 Key calculator * Must be able to lift up to 10 pounds and push up to 25 pounds (on wheels). * Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff. * Must be able to have vision that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents. * Must have high manual dexterity. * Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling. * Must have an annual physical check-up yearly HR Procedural Requirements: * Legal authorization to work in the United States * A valid California Driver's license with clean records and access to insured automobile * Completion of APHCV Health Assessment Form * Completion of DOJ background check

Description: * This position is located on site within a hospital in Los Angeles, CA. No exceptions. 90027 zip code Compensation: 20-23/hr + Benefits The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe Creating invoices and billing materials to send to our clients Ensuing that client information details are kept up to date All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Working Conditions Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse. Requires ability to withstand pressures of constant deadlines, training demands, and changing healthcare environment. Job involves standing, walking, sitting, stooping, pushing, pulling, and crouching. Manual dexterity and strength sufficient to enter information via computer keyboard for long periods of time, to write a notes and information needed, and to pick up and hold paperwork, supplies, and other items. Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor Speaking and hearing ability sufficient to communicate effectively Eye/hand coordination, hearing, and visual acuity necessary for day-to-day tasks The ability to lift 20 pounds occasionally and 10 pounds frequently. Should be able to reach and extend arms in any direction. Must be able to respond in a professional manner to angry customers and requestors, both internally and externally, and refer to supervisor as direct and/or as good judgment dictates. Must be open to change (positive or negative) and to consider variety in the workplace. Must have the ability to accept criticism and deal calmly and effectively with high stress situations. Physical presence on-site is essential unless assignment is 100% remote. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation. Display a willingness to take on responsibilities and challenges. May require travel to healthcare facilities if assigned to on-site ROI role. A thorough understanding of this role and tasks and how they impact the organization and its strategic and financial goals and how they affect the integrity of the organization's data and information. A commitment to discuss questions and recommendations about processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided. Participation in education as required for corporate compliance and role-specific functions and tasks. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Salary Description $21 to $23 an hour

is located on site within a hospital in Los Angeles, CA. No exceptions. 90027 zip code Compensation: 20-23/hr + Benefits The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC ("VRC") is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions * Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance * Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client * Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC * validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure * classifies request type correctly * logs request into ROI software * retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) * performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) * checks for accurate invoicing and adjusts invoice as needed * releases request to the valid requesting entity * Rejects requests for records that are not HIPAA-compliant or otherwise valid * For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure * Documents in ROI software all exceptions, communications, and other relevant information related to a request * Alerts supervisor to any questionable or unusual requests or communications * Alerts supervisor to any discovered or suspected breaches immediately * Alerts supervisor to any issues that will delay the timely release of records * Answers requestor inquiries about a request in an informative, respectful, efficient manner * Stores all records and files properly and securely before leaving work area. * Ensures adequate office supplies available to carry out tasks as soon as they arise * Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs * Understands that healthcare facility assignments (on-site and/or remote) are subject to change * Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations * Maintains confidentiality, security, and standards of ethics with all information * Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner * Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment * Must adhere to all VRC policies and procedures. * Completes required training within the allotted timeframe * Creating invoices and billing materials to send to our clients * Ensuing that client information details are kept up to date * All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required * High School Diploma (GED) required; degree preferred * Prior experience with ROI fulfillment preferred * Demonstrated attention to detail * Demonstrated ability to prioritize, organize, and meet deadlines * Demonstrated documentation and communication skills * Demonstrated ability to maintain productivity and quality performance * Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred * Prior experience with EHR/EMR platforms preferred * Prior experience with Windows environment and Microsoft Office products * Displays strong interpersonal skills with team members, clients, and requestors * Must have strong computer skills and Microsoft Office skills * Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred * Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. * Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Working Conditions * Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse. * Requires ability to withstand pressures of constant deadlines, training demands, and changing healthcare environment. * Job involves standing, walking, sitting, stooping, pushing, pulling, and crouching. * Manual dexterity and strength sufficient to enter information via computer keyboard for long periods of time, to write a notes and information needed, and to pick up and hold paperwork, supplies, and other items. * Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor * Speaking and hearing ability sufficient to communicate effectively * Eye/hand coordination, hearing, and visual acuity necessary for day-to-day tasks * The ability to lift 20 pounds occasionally and 10 pounds frequently. * Should be able to reach and extend arms in any direction. * Must be able to respond in a professional manner to angry customers and requestors, both internally and externally, and refer to supervisor as direct and/or as good judgment dictates. * Must be open to change (positive or negative) and to consider variety in the workplace. * Must have the ability to accept criticism and deal calmly and effectively with high stress situations. * Physical presence on-site is essential unless assignment is 100% remote. * Hearing and vision must be normal or corrected to within normal range. * Able to perform the duties with or without reasonable accommodation. * Display a willingness to take on responsibilities and challenges. * May require travel to healthcare facilities if assigned to on-site ROI role. A thorough understanding of this role and tasks and how they impact the organization and its strategic and financial goals and how they affect the integrity of the organization's data and information. A commitment to discuss questions and recommendations about processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided. Participation in education as required for corporate compliance and role-specific functions and tasks. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Salary Description $21 to $23 an hour

Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $21.00 + based upon experience