Medical Receptionist Jobs in West Des Moines, IA

Westfield Veterinary Hospital has an opportunity for a full time Receptionist to join our team! Compensation: $18 - $22/hr depending on experience About Us: Westfield Veterinary Hospital is looking for an enthusiastic and reliable Client Service Representative to join our team! This position requires working one 12-hour shift per weekend in urgent care, with the flexibility to help cover weekday shifts when needed. If you thrive in a fast-paced environment, love animals, and have excellent customer service skills, we want to hear from you! What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MVP. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MVP core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Patient Experience Representative in Urology at The Iowa Clinic Urbandale campus might look like? * Arrive at work in the morning - no night shifts here! * Represents the Urbandale clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. * This position will also serve as a resource to registration, scheduling and clinical staff. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications * High School diploma or equivalent required. * Medical office experience highly preferred. * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations. * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you? * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays. * Health, dental and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles and transparent communication

Performs outpatient and inpatient registrations including financial clearance tasks and functions. Collects patient financial liability payments, provides general information to hospital users, patients, families, and physician offices. Ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service delivery areas to maximize patient flow and customer service. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Greets patients upon their arrival and enters patient into patient tracking system; distributes patient information according to hospital policy and compliance regulations. Obtains State issued photo ID. Identifies and selects the correct medical record number for patients already listed in the hospital database (master patient index) or creates a new medical record number for unlisted/new patients. Validates and enters patient demographic information and primary care physician information into the hospital information system. Reviews information for accuracy Understands the requirements of various insurance payers including capitation services and obtains insurance referrals, insurance forms, patient financial responsibility forms, and insurance cards. Maintains knowledge of insurance requirements communicated by email, memorandum, educational opportunities, and in-services. Verifies patient insurance and eligibility/benefits at registration, at patient type change and when required. Verifies physician scripts for completion and according to policy following up as needed for invalid or incomplete scripts including converting ED registration level of care/status changes to inpatient or observation. Understands the basics of coding diagnoses and procedures as required for insurance authorizations and Medicare compliance. Utilizes online program for Medicare compliance, checking for diagnosis codes that correlate to testing ordered by physician. Obtains consents for Advance Beneficiary Notices (ABN) when required by Medicare. Utilizes system generated Work Alerts and Work Queues to identify any omissions or errors. Resolves all identified omissions and / or errors within 72 hours of admission. Collects self-pay deposits, co-payments, and deductibles from patients. Identifies any outstanding prior balances from previous visits, notifies patients during financial discussion and requests payment. Posts all patient payments into hospital system, provides patient/family member with receipt. Follows department / hospital policies and procedures for handling and safeguarding monies and reconciles all point of service payments at end of shift and deposits with Cashier. Assists and provides information to patients or guarantors on Ffinancial Aassistance. Refers to financial counseling as needed. Distributes information on the No Surprises Act according to policy. Explains and obtains legal signatures from the patient or legal guardian on consents for treatment, level of care/status change as required by Federal and State law and payments. Assures Admission or Observation paperwork is available and transported to the correct Nursing Unit per policy. Scans all consents, cards, scripts into document imaging system. Bands patient with wristband as per department policy. Coordinates with the Clinical Team as necessary to assure patient safety and efficient service delivery. Provides flexibility to serve in any outpatient registration area that requires additional support to maximize patient flow and excellence in customer service. Understands downtime and disaster protocols and when necessary, implements and utilizes organizational and departmental procedures. Manages time effectively to perform complete registrations while meeting departmental productivity standards in compliance with system productivity policies. Maintains high attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet department accuracy standards for error-free work. Participates and completes all assigned educational and skills development activities as assigned. Participates in department or individual performance improvement initiatives as assigned or directed by manager and necessary day-to-day tasks aimed at ensuring departmental metric performance. Other duties as needed and assigned by the manager. Must possess the ability to comply with Trinity Health policies and procedures. Must be comfortable operating in a collaborative, shared leadership environment. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS High school diploma or equivalent combination of education and experience Minimum of one (1) year experience of patient access functions working within a hospital or clinic environment. Experience in a complex, multi-site environment preferred. HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Minimum of one (1) year hospital registration experience and competency. Medical terminology and knowledge of diagnostic and procedural coding. Knowledge and experience of -insurance verification with the ability to explain benefits, secure necessary authorizations. Effective written and verbal communication skills. Ability to multi-task, prioritize needs to meet required timelines. Customer service experience. Strong clerical and computer skills. Basic understanding of Microsoft Office, including Outlook, Word, PowerPoint, and Excel. Excellent interpersonal skills are necessary in dealing with peers, internal and external customers. Accuracy, attentiveness to detail and time management skills. Willingness to learn other registration related tasks and functions in or outside of their hired team to ensure operational demands are met. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards. Incumbent communicates frequently, in person and over the phone, with people in all locations on support issues. Manual dexterity is needed in order to operate a keyboard, repetitive actions, fine manipulations and simple grasping. Speech and hearing is needed for extensive telephone and in person communication. Ability to see at near visual acuity. The incumbent is subject to eyestrain due to the many hours spent looking at a CRT screen. The noise level is low to moderate. Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. In a normal workday, colleague must be able to sit and walk throughout the day. Job requires occasional lifting/carrying approximately 15 pounds and / or pushing patients in wheelchair up to 440 pounds. Must possess the ability to comply with Trinity Health policies and procedures. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Receptionist Independence Village of Des Moines The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility. Required Experience for Receptionist: High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience. Excellent Microsoft Office skills Primary Responsibilities for Receptionist: Answer all telephone calls and properly transfer calls to the appropriate department. Daily resident check in. Answering routine telephone inquiries. Greet all residents and guests in a courteous and professional manner. Provide 1440 experience to our senior residents! Distribute applications to prospective employees. Refer all prospective residents and families to the Leasing Team. Sort and deliver all mail, internal messages and packages to residents and staff. Knowledge of resident apartments, in-house facilities and local information. Reserve the private dining area for residents and guests. Collect work orders and information for the maintenance director. Know emergency call system and emergency procedure (fire, medical, and police). Perform all accountabilities in a timely and efficient manner following company policies and procedure. Work independently in a professional atmosphere. Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken. Assist with accounting duties as assigned by Property Administrator. Dress in a professional manner and wear name tag. As a receptionist, always maintain a positive attitude which supports team performance and productivity. General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #IVH

Summary This individual will be responsible for ensuring that patients receive appropriate and timely care by facilitating the referral process and serving as a liaison between patients, providers, and other healthcare professionals. Schedule: Mon- Friday: 8am - 4:30pm - Onsite/Hybrid Compensation: $17 -$23 per hour Essential Duties and Responsibilities: Receive and review referral requests from primary care providers and other healthcare. Verify insurance information and obtain necessary authorizations for referrals. Communicate with referring providers, specialists, insurance companies, and other stakeholders to ensure a smooth referral process. Maintain accurate and up-to-date records of referral information in EMR Collaborate with internal staff to ensure that patients are receiving the care in a timely manner. Coordinate with patients to schedule appointments with providers. Complete, timely, and accurate weekly and monthly reporting as defined by leadership. Interacts with patients, employees, and management, as necessary, to maintain excellence. Identifies trends and/or issues resulting in patient dissatisfaction and communicates to leadership. Provides the highest level of customer service to patients and employees. Obtains clearance from attorneys and workers comp for on-going services Provides back up support for our call center scheduling team as needed. Other duties as assigned by leadership. Education & Experience: High School diploma/GED required At least one (1) year of Customer Service experience is required Medical Terminology (1) year preferred. Required Skills & Abilities: Typing 40+ WPM Comfortable in High Call Volume environment Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred Collaborative - You appreciate direct coaching/feedback to identify your strengths and opportunities for improvement Physical Demands: Required to sit for long periods. Must be able to communicate with or without reasonable accommodations - speak and hear. Able to use both hands to finger, handle, or feel, and reach with hands and arms. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* TASKS AND RESPONSIBILITIES: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Answer phone calls concerning various ROI issues. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. Logs medical record requests into ROI On-Line database. Scans medical records into ROI On-Line database. Complies with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Other duties as assigned. SKILLS|EXPERIENCE: Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Prior work experience in Release of Information in a physician's office or HIM Department is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. *This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned. MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer. INDMP

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Willing to have a background check completed Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a service-oriented, motivated individual to join us as a Medical Receptionist to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to nearly 100 dermatological clinics nationwide. Our employees are the key to our success and we're proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level. We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees' development because we believe being a part of the Epiphany team is a career opportunity-not just another job. If you are interested in joining this mission-driven team, please consider applying today! What we are looking for: Our Medical Receptionists are the face of our clinics and responsible for making a positive first impression with all our patients. A lot of pressure, we know! So, we're looking for someone who is excited to go above and beyond to delight each one of our patients. There is a lot to be done at the front desk, so our ideal candidate is someone totally comfortable with juggling multiple priorities in a fast-paced environment and the ability to keep their cool under pressure. What you'll do: Greet, welcome, and register patients while working to minimize and solve wait times or other reception area issues. Collect, verify, and document patient information including but limited to demographics, validation of identity, primary and secondary insurance, intake forms and prior authorizations. Collect signatures on documents such as HIPAA privacy statement, consent forms, authorization for treatment and release of information. Accurately identifies Fee Scale /Co-pay determinations. Collects and processes visit charges, co-pays, deductibles, previous cash balances and notices of overdue payments at time of visit. Manage incoming phone calls, emails, messages, and referrals to completion and in a timely fashion. Prepare for upcoming visits such as review of next day activities, visit reminders, document preparations, form completion and chart flags. Performs appointing functions with accuracy and per patient or provider request, such as scheduling appointments, managing cancellations, re-schedules, visit cycles and wait lists. Patient check-out duties such as next appointments, patient education hand-outs and instructions. Maintain medical records with timely input of incoming scans, documents, or test results. Works with healthcare team to assure smooth and efficient patient flow and operations. Participate in staff meetings and provide constructive input for improvements and solutions. Other duties as assigned. It'll help to have/be: Able to adjust personal availability according to volume changes and activity surges. The ability to adhere to a compliance program and HIPAA standards and policies. Able to receive and apply constructive input for performance improvement and growth. Qualifications/Experience: High School Diploma required. Minimum of 2 years of experience as a medical receptionist highly preferred, preferably in a medical practice or ambulatory environment. Knowledge of insurance industry and strong computer skills highly desired.

Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a service-oriented, motivated individual to join us as a Medical Receptionist to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to nearly 100 dermatological clinics nationwide. Our employees are the key to our success and we're proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level. We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees' development because we believe being a part of the Epiphany team is a career opportunity-not just another job. If you are interested in joining this mission-driven team, please consider applying today! What we are looking for: Our Medical Receptionists are the face of our clinics and responsible for making a positive first impression with all our patients. A lot of pressure, we know! So, we're looking for someone who is excited to go above and beyond to delight each one of our patients. There is a lot to be done at the front desk, so our ideal candidate is someone totally comfortable with juggling multiple priorities in a fast-paced environment and the ability to keep their cool under pressure. What you'll do: Greet, welcome, and register patients while working to minimize and solve wait times or other reception area issues. Collect, verify, and document patient information including but limited to demographics, validation of identity, primary and secondary insurance, intake forms and prior authorizations. Collect signatures on documents such as HIPAA privacy statement, consent forms, authorization for treatment and release of information. Accurately identifies Fee Scale /Co-pay determinations. Collects and processes visit charges, co-pays, deductibles, previous cash balances and notices of overdue payments at time of visit. Manage incoming phone calls, emails, messages, and referrals to completion and in a timely fashion. Prepare for upcoming visits such as review of next day activities, visit reminders, document preparations, form completion and chart flags. Performs appointing functions with accuracy and per patient or provider request, such as scheduling appointments, managing cancellations, re-schedules, visit cycles and wait lists. Patient check-out duties such as next appointments, patient education hand-outs and instructions. Maintain medical records with timely input of incoming scans, documents, or test results. Works with healthcare team to assure smooth and efficient patient flow and operations. Participate in staff meetings and provide constructive input for improvements and solutions. Other duties as assigned. It'll help to have/be: Able to adjust personal availability according to volume changes and activity surges. The ability to adhere to a compliance program and HIPAA standards and policies. Able to receive and apply constructive input for performance improvement and growth. Qualifications/Experience: High School Diploma required. Minimum of 2 years of experience as a medical receptionist highly preferred, preferably in a medical practice or ambulatory environment. Knowledge of insurance industry and strong computer skills highly desired. Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs. Benefits: We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more!

Newbury Living is seeking a Lead Receptionist. This position will perform front desk duties and provide leadership for other reception staff. If you have customer service experience, strong organization skills, and scheduling experience this may be the opportunity for you. Essential Knowledge, Skills, and Abilities Ability to handle multiple priorities and be organized. Good oral and written communication skills. Ability to supervise a diverse workplace. Customer service. Scheduling. Job Duties and Responsibilities Lead a team of reception staff and support reception staff. Hire, train or oversee training of reception staff. Responsible for managing and scheduling all reception personnel. Provide holiday schedules well in advance. First point of contact for reception scheduling conflicts and responsible for resolving scheduling conflicts. Fill in as needed. Answer phone. Take messages for management personnel. Monitor security cameras. Respond to pull cord and fire alarms. Schedule routine pest control. Check in/out keys to vendors. Compose and coordinate distribution of 24 hour notice of entry when necessary. Maintain Daily Activity Log and Posting Log. Evaluation of reception performance at 90 days and on a yearly basis. Complete Accident / Incident Report for all situations that involve Emergency Responders to come into the building and other situations as necessary. Assist management staff with other duties as appropriate. Resident/Tenant Relations Present an outgoing, cheerful and confident demeanor. Understand and adhere to Fair Housing Laws. Accept Service Requests from residents and enter the requests accurately within software. Assist residents with questions/direct residents to correct personnel. Allow access to buildings for resident visitors after receiving permission from the resident.

Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.

At DMU you will make a meaningful contribution to the dynamic future of Medicine and Health Sciences. DMU is seeking a Patient Services Representative (PSR) - Part-time (PRN) who provides support to the physical therapy (PT) department in downtown Des Moines and West Des Moines locations and serves as the main point of contact for patients both in person and on the phone. The PSR communicates with patients in a warm, friendly manner to obtain information needed for scheduling and registering patients. The PSR ensures that all demographics and insurance information is collected and correctly entered into the Electronic Health Record (EHR). The PSR also collects copays, deductibles, coinsurance, and outstanding balances at the time of check-in. What you'll do: Front Desk Management: Welcome and assist patients, visitors, and students, manage phone calls, and maintain a tidy reception area. Appointment Coordination: Schedule patient appointments, handle registration, verify insurance, and ensure compliance with HIPAA in documentation. Financial Processing: Handle payments, copays, and deductibles, issue receipts, manage daily financial reconciliations, and oversee petty cash and deposits. Patient Documentation: Prepare paperwork for patient visits, update patient records, and fax necessary documents to relevant parties (i.e., insurance companies). What we are looking for: Minimum high school diploma or equivalent; preference for additional training or education associated with the medical field. Front office work experience in a medical office preferred. Experience with third-party payer regulations is desired. *To see the full job description go to Position Description at the bottom of this posting. About: Founded in 1898, Des Moines University is a premier medical and health sciences institution comprising three colleges- College of Osteopathic Medicine, College of Podiatric Medicine and Surgery, and College of Health Sciences - offering ten graduate degree programs. Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals. It is an exciting time to join DMU. In 2023, we relocated our primary academic and operational offices to a new 88-acre campus in West Des Moines, Iowa, while maintaining an active clinic on our former campus. This state-of-the-art campus includes technology-rich, flexible education spaces that support innovative teaching methods and connect faculty and students across all of our programs. Our new research facilities include a vibrant and spacious open laboratory, designed to foster collaboration and innovation. DMU enhances our community's quality of life by educating outstanding health professionals and leaders; providing expert, compassionate patient care; serving the community in diverse ways; and stimulating the central Iowa community. At DMU you will make a meaningful contribution to the dynamic future of Medicine and Health Sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle. Required Documents: Resume, cover letter, and contact information for three professional references required at time of online submission. Apply at *********************** Department: Osteopathic Clinical Medicine (OCM) (this position floats among multiple departments) Status: Non-Exempt, PRN Work Schedule: Varies, As Needed Pay Rate: $22.41 Des Moines University is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, ethnicity, creed, religion, age, disability, sex, gender, gender identity, sexual orientation, pregnancy, veteran status, genetic information and other characteristics protected by law (“protected class”). Applications from candidates from underrepresented groups are encouraged to apply.

This position provides courteous and professional assistance to all patients and visitors contacting the clinic. Primary job duties include prompt and courteous patient registration, receiving and directing incoming calls and medical data entry. Minimum knowledge, skills, and abilities: * Ability to read and communicate effectively in English. * Ability to remain composed and function well in fast paced environment. * Basic computer knowledge with ability to learn specific computer system. * Current American Heart Association (AHA) Heart Code BLS required. New employees certify within three (3) months after hire date. Not applicable to all clinic receptionist. Requirement varies based on clinic location. * Accuracy in clerical skills.

Salary Range: $41,100 - $45,200 (depending on experience). Duties and Responsibilities: Enrollment Process Management: * Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. * Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. * Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. * Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: * Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. * Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: * Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. * Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: * Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. * Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: * Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. * Provide excellent customer service to address questions and concerns related to the enrollment process. * Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. * De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: * Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. * Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: * Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. * Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.

Our company has been serving clients in banking, annuity, life insurance, property and casualty insurance, health insurance, and state government for over 20 years. Each client we've engaged has communicated the reason for partnering with American Computer Services, Inc. is because our Consultants understand their business, demonstrate superb soft skills, and meet or exceed the skill sets required. Our clients trust American Computer Services, Inc. in helping them deliver their highest priority and strategic projects. Job Description New Year, New Career. Join the Safelite Family! This critical team player is an important first link between our customers and insurance partners by providing professional and helpful phone support for processing claims. Find a career. Gain a family. Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to have a happy work/life balance. Qualifications REQUIREMENTS: Must be 16+ years of age High school diploma or equivalent (or actively enrolled) Prior experience in customer service preferred Ability to operate a computer and telephone systems while seated for extended periods of time Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers Additional Information Apply now! We're known as an auto glass company. That's the focus of what we do. But we're much more - we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization - and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.

McFarland Clinic is currently accepting applications for a Patient Registration Rep for its Ames (Medical Arts) office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: greeting, instructing, registering, checking in and directing patients and visitors. Responsible for answering patient billing questions, taking payments, balancing cash drawer and working misc reports. Give general information on clinic services in accordance with McFarland Clinic Employee-Level Vision related behaviors. Education High School Diploma, GED or HiSET Days: Monday - Friday and one Saturday a month. Hours: Mon - Fri 8:30 AM - 5:00 PM Experience Excellent verbal, written communication, computer skills, proficient typing skills. Customer service experience and working with the public required. Prefer one year work experience, preferably in a medical office setting. Pre-employment drug screen and criminal history background checks are a condition of hire. Benefits McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service. Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries. Your Impact * Responsible for patient appointment scheduling * Creation of new patient charts and maintenance of patient records * Scanning and filing patient documents and ensuring complete and accurate information * Managing incoming phone calls * Obtaining insurance authorization * Providing financial counseling for patients and posting over the counter (OTC) payments * Daily document research on an electronic health/medical record system Minimum Qualifications Minimum Qualification: * High school diploma or GED required. * Requires less than 1 year of customer service, administration or related experience. * Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures. Preferred Qualifications and Experiences: * At least 1-2 years of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase). * Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols. * Associate's degree. * Ability to type 40 correct words per minute. * At least 2 years of computer and office equipment experience including MS Office products (Word, Excel), e-mail and automated billing systems, facsimile machines, calculator, postage machine, copiers, etc. * Basic administrative math accounting skills. Physical Requirements: * While performing the duties of this job, the employee will regularly be required to sit, walk and stand; occasionally bend or twist; regularly talk and hear, both in person and by telephone; use hands to operate standard office equipment; reach with hands and arms (to include reaching overhead); and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Additional Success Factors * Excellent organizational skills and the ability to manage multiple tasks (ex. multitasking) with a high degree of detail orientation while working in a fast paced environment. * Resourceful team player who excels at building trusting relationships with patients, referral sources, and colleagues. * Personable office professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse population in multicultural settings. * Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects in a fast paced environment. * Strong interpersonal, oral (including telephone) and written communication skills, including the ability to follow written and verbal directions. While performing this client facing position, working with a diverse population in multicultural settings, there will large amounts of communication (oral and written) including but not limited to clinicians, patients, physicians, physician's office representatives, other staff members (field associates, managers, directors) and/or business representatives. * Demonstrated ability to provide a high level of customer service to patients, fellow employees and referral sources. * Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. * Keep the patient at the center of everything that you do, building lifelong trust. * Foster open collaboration and constructive dialogue with everyone around you. * Continuously innovate new solutions, influencing and responding to change. * Focus on superior outcomes, and calibrate work processes for outstanding results. * Ability to work with physically challenged individuals. * Working knowledge of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols. Our Investment in You * Competitive Compensation Packages * 8 Paid National Holidays & 4 additional Floating Holidays * PTO that includes Vacation and Sick time * Medical, Dental, and Vision Benefits * 401k Savings and Retirement Plan * Paid Parental Bonding Leave for New Parents * Flexible Work Schedules and Part-time Opportunities * Generous Employee Referral Bonus Program * Mentorship Programs- Mentor and Mentee * Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HPO

Schedules and pre-registers patients for appointments, outpatient visits, and procedures. "As needed"** + Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Confirms patient information including demographic and insurance information. Utilizes required identifiers to ensure the correct patient is selected. Creates an estimate if requested prior to securing the patient on the schedule. MSP questions are answered and verified at each Registration if applicable. ABN checks prior to scheduling the patient. + Educates patients on procedure preparations, appropriate dress requirements, and special instructions as guided by the Scheduled Procedure Protocol. Reads and schedules patients based on the physician's order and instruction. Attaches the order to the appointment accordingly. + Prioritizes work for optimal reimbursement and to avoid financial risk to both patient and hospital. Refers self-pay patients to financial counseling to secure the account. Informs patients and providers of out-of-network or unsecured payer status if applicable. + Acts as a liaison between the physician partner and the care site. + Coordinates patient encounters utilizing multiple system applications: various scheduling applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository. + Communicates effectively and works cooperatively with Patient Access Services, other hospital departments, and outside contacts to schedule patients accurately. Notifies the Supervisor of any discrepancies in Procedure Protocols, template problems, or other EPIC issues. + Meets departmental productivity and quality standards. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. Minimum Qualifications High School Diploma or Equivalent is required And Minimum of 1 year of experience in a patient scheduling or revenue cycle related role And/or 2 years contact center experience And Knowledge of medical terminology and healthcare benefit plans, including Medicare, Medicaid and other third-party payers And Proficient/Strong typing skills and proficient computer skills. And Excellent customer service and communication skills, both written and verbal. And Interpersonal skills necessary to interact with patients and their families, physician offices, nursing personnel and co-workers. And Strong organizational skills and attention to detail. Ability to multi-task and coordinate more than one event at a time. Preferred Qualifications Previous hospital/medical office, medical insurance and/or customer service experience **Physical Requirements:** **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $24.26 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $17 - $19 / hour At Aspen Dental, we put You First. We offer: * A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* * Career development and growth opportunities with our best-in-class training program to support you at every stage of your career * A fun and supportive culture that encourages collaboration and innovation * Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. * Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards * Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection * Balance nightly deposits and credit card processing * Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or equivalent * Strong communication and interpersonal skills with an ethical mindset * High regard for time management * Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. * May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.