Patient Representative - Neurology
Medical Receptionist Job 36 miles from Trumbull
Highlights
Department: MSG Neurology
Shift: Shift 4
Work Schedule: Per Diem
Assists patients, residents and faculty physicians with all their needs using good judgment throughout the intake, processing and departure of all patients: organize and complete all outlined clerical and reception functions Demonstrates the knowledge and skills necessary to assist the Manager in all related activities to achieve maximum efficiency and effectiveness in the delivery of patient care and service, physician support and Resident education in accordance with appropriate pre-established standards of care.
Minimum Qualifications
High school graduate.
One or two years experience in a physician's office.
Typing, computer skills and familiarity with medical terminology.
Effective communication skills, interpersonal skills and telephone skills.
Comprehensive Benefits Offered
Competitive and affordable benefits package
Tuition reimbursement
Quick commute access from I-84, Route 9 and surrounding areas
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
Receptionist
Medical Receptionist Job 26 miles from Trumbull
The Atlantic Group has partnered with an investment management firm in the Greenwich, CT area. They have an immediate need for a Receptionist to join their team. This position is a full-time contract role with the opportunity to become permanent based on performance. (Salary up to $70,000 when converted!)
Summary: We are searching for a full-time dedicated Receptionist to join the team. This person will answer calls, greet visitors, book conference rooms handle packages, vendors, assist EA's and office management with other tasks.
Work Schedule: 8:30am -6:00pm M-F. 5 days a week in office.
Requirements:
-Bachelor's degree preferred, but not required
-Previous experience working in an office
-Concur experience is a plus but not required
-Knowledge of clerical procedures
-Comfortable manning the front desk all day
-Knowledge of computers and relevant software applications
-Ability to work independently and manage one's time
-Professional demeanor
Note: Qualified candidates will be contacted within 3 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.
ID: 43415
Care Coordinator for Harm Reduction
Medical Receptionist Job 15 miles from Trumbull
We are seeking a Care Coordinator for Harm Reduction.
The Care Coordinator for Harm Reduction coordinates client intakes and non-clinical services at Fair Haven Community Health Care's (FHCHC's) shelter- and street-based services. The Care Coordinator addresses the social and structural factors at play for clients in the in a manner that is consistent with FHCHC's policies and mission. Upholding the principles of harm reduction, the case manager will use a recovery-oriented approach to all individuals seeking services.
Duties and responsibilities
Reporting to the Harm Reduction Lead, the Care Coordinator for Harm Reduction will screen for social determinants of health at least yearly using a validated screening instrument on all clients. Typical duties include but are not limited to:
Liaison with other organizations and care providers, including city and state agencies, to link clients to available and appropriate services
Develop and evaluate shared plans of care
Link patients with social needs to community resources
Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
Conduct home visits as needed
Identify barriers to care impacting clients' abilities to adhere to treatments
Work collaboratively with clinical teams to meet the clinical and social needs of high-needs, high-cost patients
Attend relevant trainings as required and assigned
Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians
Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation
Coordinate food, laundry, and shower services for clients at shelter-based services
Qualifications
Bachelor Degree in health-related field or equivalent and a valid CT driver's license and/or access to reliable transportation; experience in care coordination, working with teams, and using an electronic health record; bilingual Spanish/English required.
About Fair Haven Community Health Care
FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at over 143,000 office visits in 21 locations. For 53 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pa
y.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Medical Receptionist/PA II
Medical Receptionist Job 18 miles from Trumbull
Top Healthcare Provider Network
The employees of the Service Corporation support the mission of
ColumbiaDoctors
to help facilitate the delivery of world-class, patient-centered care by one of the top healthcare provider networks.
The Practice Associate is responsible for ensuring an exceptional patient experience during patient arrival/departure as it relates to registration and appointment scheduling as well as other administrative inquiries ensuring timely services to the patients, their families, and providers. The Practice Associate is part of a team that delivers an exceptional patient experience through kindness, inclusion, integrity, accountability, and excellence.
Responsibilities:
Greet patients and visitors.
Register and collect all necessary information from patients for an efficient check-in process.
Schedule patient appointments/follow up appointments & procedures.
Review all schedules weekly to ensure accuracy.
Responsible for insurance verification/ authorizations prior to the patients' appointments.
Respond to financial information inquiries such as explanation of charges, out-of-network benefits, out-of-pocket expenses, and related activities.
Collect all time-of-service and past-due payments prior to the start of the appointment. Settle cash drawer in the EHR on a daily basis.
Answer patient telephone calls promptly and attempt to resolve patient inquiries within the same phone call. Respond to patient portal messages and patient voicemails within 24 business hours.
Ensure "warm transfer" of calls/that inquiries are routed to the correct party for resolution.
Initiate registration of new patients in EPIC as needed; all demographics, insurance information, referral/copay requirements, and physician care team information.
Provide cross coverage as directed by Supervisor/Manager.
Assist with training and onboarding of new staff as directed.
Qualifications:
High school diploma or equivalency is required/associates preferred.
A minimum of 3 years of relevant experience.
Working knowledge/proficiency in medical terminology.
Excellent customer service skills
Excellent verbal and written communication skills.
Experience in EPIC or other EHR preferred.
Ability to work independently and multi-task with consistent follow-through.
Knowledge of insurance verification/authorizations required.
Excellent relationship management skills including, but not limited to, emotional intelligence, interpersonal skills, empathy, and the ability to handle situations with respect, tact, and sensitivity.
Receptionist (Accounting background a Plus)
Medical Receptionist Job 36 miles from Trumbull
We are seeking a professional and organized Receptionist to join our clients team. The ideal candidate will be the first point of contact for visitors and callers, handling front desk responsibilities while also supporting administrative and accounting tasks.
Key Responsibilities:
Greet and assist visitors in a friendly and professional manner
Answer, screen, and direct phone calls efficiently
Maintain office records and filing systems (including pulling and organizing files)
Process incoming and outgoing mail and messages
Perform basic data entry and clerical tasks using Excel and Word
Organize and file documents in alphabetical order
Assist with basic accounting tasks (if applicable)
Maintain a tidy and welcoming reception area
Qualifications:
Previous experience as a receptionist a must
Basic knowledge of accounting is a plus
Proficiency in Microsoft Excel and Word
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Ability to handle confidential information with discretion
Qualified resumes to *****************
Choose your schedule - Earn At Least $1136 For Your First 100 Trips, Guaranteed.
Medical Receptionist Job 10 miles from Trumbull
Earn at least $1136 driving with Uber when you complete your first 100 trips in 30 days. Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
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Guaranteed earnings: Earnings guaranteed for your first 100 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started: 21 years old or older A 4-door vehicle A valid U.
S.
driver's license and vehicle insurance At least one year of driving experience in the U.
S.
(3 years if you're under 23 years old) Additional Information: If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money.
We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks.
Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries.
Driving with Uber is a great way to supplement your part time or full time income.
Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1136*-if not more-when you complete 100 trips in your first 30 days.
Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive.
Any tips and promotions you make are on top of this amount.
Limited time only.
Offer and terms are subject to change.
Click through to read full terms and conditions.
Physician / Pediatrics / Connecticut / Locum or Permanent / Medical Receptionist Bristol Pediatrics Center Job
Medical Receptionist Job 32 miles from Trumbull
ProHealth Physicians, part of OptumCare If you want to get way ahead in your career, it makes sense to be with an organization that's way ahead of the curve. Formed in 1997, ProHealth Physicians has grown to become Connecticuts leading primary care physician organization. With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 360,000 people statewide. In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state. We're leaders in thinking and in serving our communities. For instance, we're a C.M.S. approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers. We're also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group's expanding family of providers. This is a place where you can stay way ahead as you do your life's best work.(sm)
Bristol Pediatric Center ProHealth Physicians (OptumCare Co) has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. This is a 40 hour a week position. The scheduled hours would be Monday - Friday 8:00 am -5:00 pm with the possibility of working until 7pm on some days. Occasional travel to another office twice a week depending on the need.
Primary Responsibilities:
Schedule appointments and triage appointment requests for urgency according to approved protocols and consistent with ProHealths Appointment and Scheduling Guidelines. Consult a medical assistant or licensed clinician for clinical decision making whenever necessary
Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
Greet patients and conduct check-in process
Monitor daily reminder call logs. Conduct outreach to patients requiring appointments (reschedule patients who cancel and call patients whose appointments were not successfully confirmed). Contact patients who no show for follow up appointments for chronic conditions or preventive care
Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
Close payment batch(es) at the end of each shift and assemble and balance batch(es) according to ProHealth cash control procedures
Maintain knowledge of current OSHA and ProHealth policies
Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
Perform other duties as assigned
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Patient Service Coordinator/Office Ast
Medical Receptionist Job 24 miles from Trumbull
Job Details CHESHIRE, CT Full Time High School $23.00 HourlyPatient Service Coordinator
JOB TITLE: Patient Service Coordinator
REPORTS TO: Director of Rehab
SALARY CLASSIFICATION: Hourly
General Description:
This staff member is for inpatient and outpatient rehabilitation clinics and is responsible for managing administrative tasks and providing outstanding and professional customer service to patients/residents, ensuring smooth daily operations. This includes managing appointment scheduling, verifying insurance information, processing patient intake, handling phone calls, and maintaining accurate records.
Essential Job Functions:
Patient Interaction:
Greet patients warmly as they arrive at the clinic.
Ensure a welcoming and professional atmosphere in the waiting area.
Collect patient information (personal details, medical history, etc.) and ensure accurate entry into the system.
Answer patient inquiries regarding appointments, therapy services, billing, etc.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments.
Coordinate therapist schedules and optimize appointment bookings.
Ensure all appointments are correctly recorded in the clinic's scheduling system.
Insurance Verification & Billing:
Verify patient insurance information and update as necessary.
Communicate with insurance companies to verify benefits and eligibility.
Assist in the preparation of claims and process insurance paperwork.
Collect co-pays and outstanding balances from patients at the time of service.
Medical Records & Documentation:
Maintain accurate and organized patient records.
Ensure that all forms and documentation are completed, signed, and filed properly.
Handle confidential patient information in accordance with HIPAA regulations.
Office Operations:
Maintain cleanliness and organization in the office and waiting areas.
Order office/rehab supplies as needed.
Ensure the front office operates smoothly and efficiently.
Communication & Coordination:
Communicate patient needs and concerns to therapists and other healthcare staff.
Answer incoming calls, evaluate priority and direct them to the appropriate staff member.
Assist with administrative tasks, including faxing, filing, and email correspondence.
Key Characteristics:
Demonstrates neatness, accuracy and dependability.
Contributes, develops and carries out new ideas.
Demonstrates an ability to work with others.
Ability to work independently.
Ability to work in cost and time efficient manner.
Wears appropriate clothing/uniform. Appearance is neat and well kept.
Relates well with residents; is friendly and pleasant.
Demonstrates good safety habits -uses equipment appropriately.
Attendance/punctuality-comes to work when scheduled and on time.
Attends required in-services.
Entry Level Qualifications:
High school diploma or equivalent; additional training in healthcare administration preferred.
1-2 years' experience in a rehabilitation and/or outpatient care clinic is required.
Skills:
Strong organizational and multitasking skills.
Excellent communication skills, both verbal and written.
Knowledge of medical terminology and basic billing procedures is helpful.
Proficiency in using office software (e.g., Microsoft Office Suite) and patient management software.
Personal Attributes:
Friendly, compassionate, and professional demeanor.
Ability to work efficiently in a fast-paced environment.
Attention to detail and accuracy in handling patient records and insurance information.
Physical Requirements:
Must be of good physical and mental health.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, talk, hear and listen, taste and smell.
While performing the duties of this job, the employee is required to sit, climb or balance, stoop, kneel, crouch or crawl.
Must regularly lift and/or move up to 10 lbs and occasionally lift and/or move up to 50lbs.
Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medical Receptionist
Medical Receptionist Job 6 miles from Trumbull
Benefits/Perks * Great Urgent Care work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $18.00 - $20.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Patient Services Representative - Orthodontic Boutique of CT
Medical Receptionist Job In Trumbull, CT
Orthodontic Boutique of Connecticut is looking to add a Patient Services Representative to their growing Trumbull, CT team! You will be responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments. You will also perform administrative duties necessary to ensure the orthodontic practice is running smoothly. Travel may be required to the Trumbull office for training and coverage as needed.
Duties & Responsibilities:
Help with scheduling and performance management of team.
Greeting and welcoming patients to the practice.
Address patients' questions and concerns with care
Scheduling, rescheduling, confirming, or canceling appointments as needed.
Follow up on no shows/cancellation of appointments.
Assist patients to fill out information forms.
Updating patient records in practice management software and documenting recent treatments and procedures.
Verifying methods of payment and collecting payments as needed.
Performing general office duties as needed
Organize and maintain patient waiting areas as well as front-desk areas.
Manage financial health of practice.
Other duties as assigned.
Required Skills/Abilities:
1-2+ years of Administrative experience or Bachelors degree in Business Administration.
Working knowledge of general administrative practices.
Strong leadership skills.
Good telephone etiquette.
Exceptional organizational skills.
Impeccable Customer Service.
Education and Experience:
Certification in office administration, medical administration, or related fields is advantageous.
Experience working in a dental or medical office required.
Preferred knowledge of dental terminology.
Experience with dental practice management software
Benefits:
Full-time position - 4 days a week, up to 40 hours.
Monthly and Quarterly Incentive Bonuses
Medical, Dental, and Vision insurance
401(k) with employer match
Paid Time Off
Paid Holidays
Paid Parental Leave
Employee Assistance Program
Flexible Spending Account (FSA), Dependent Care Account (DCA), Health Savings Account (HSA), and Health Reimbursement Account (HRA)
Candidly: Student Debt and Savings Optimization
Other details
Job Family 2022 New Titles
Pay Type Hourly
Bilingual (Part Time) Front Desk Office Coordinator
Medical Receptionist Job 14 miles from Trumbull
Family & Children's Agency (FCA) is a nonprofit human service organization that is committed to increasing the social and emotional well-being of our clients - people throughout Fairfield County. Our Agency builds better lives by offering more than 30 programs that meet needs across all ages, delivering services to more than 13,000 people each year. Our clients reside primarily in Norwalk, Wilton, Darien, Westport, Weston, New Canaan, Stamford, and Greenwich. Our Home Care and Foster Care programs provide assistance to residents throughout Fairfield County, and the Adoption program is both nationwide and international.
Our Mission is to partner with individuals, families, organizations and communities to build better lives.
We are looking for a part-time Front Desk Office Coordinator to join our team. This position will be supporting our offices in Norwalk. You will be primarily based at our Ben Franklin location but will also provide support to our Mott Avenue office on a rotating schedule. The hours are Monday - Thursday, 9am - 3pm. These hours are flexible for the right candidate. This position will pay $20-$22 per hour depending on prior experience and knowledge.
The part-time Front Desk Office Coordinator presents a positive image for the Agency when greeting all guests, clients, vendors and employees. The Office Coordinator must be knowledgeable about all agency departments and programs and able to appropriately direct calls, inquiries and visitors based on their knowledge. They are also responsible for knowing the daily happenings of the agency and therefore directing people appropriately as they contact them.
Act as the first impression of the agency and be accountable for ensuring that each person that comes in contact with the reception area is treated with respect and with the highest level of customer service possible. Reports to the Vice President, Human Resources and provide additional support to the team as needed for agency events or office activities.
Act as the primary back up for the full-time office coordinator - ideally having flexibility to increase hours as needed over time.
Bilingual, Spanish speaking is preferred
Previous front desk office reception experience or previous position involving heavy phone contact
Will be accountable for ensuring the office is supplied and ready for all daily activities and happenings - will maintain inventory
Excellent Computer skills
Ability to multi-task and prioritize with excellent time management skills
Excellent communication and interpersonal skills
Must understand the need for confidentiality as it relates to visitors, clients and employee needs
Will be responsible for ensuring that agency policies and protocols are followed as they relate to visitors, safety and security
Must have a valid driver's license and reliable transportation to travel from various office locations in Norwalk, CT.
If you are interested in learning more about how you can join our talented group of diverse employees, please visit our website to view this job posting and apply. To learn more, visit our website and check out our opportunities!
#hiring #wellness #opportunities #topworkplaces #diversityequityandinclusion
Medical Secretary Full Time/40/Medical Practices
Medical Receptionist Job 32 miles from Trumbull
Job Details BHMG Medical Care Center - Bristol, CT Full Time High School 1st Shift (Days) Description
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
Performs a wide variety of cross-coverage duties to provide clerical and/or clinical support to physician practices including but not limited to patient reception, flow and care. Maintains patient electronic records and insures adequate office and medical supplies for assigned areas. Explains policy and procedure and routes patient information. Answers phone calls and assesses as necessary. Works closely with Centralized Appointment Scheduling to assure patient levels are maximized. Provides clinical support as assigned under the direction of the Medical providers.
Performs Administrative Support Duties:
Performs various reception duties: answers phones, processes patients and accurately reviews/enters demographic/insurance information into system
Able to skillfully operate various office equipment including fax machine, copier, credit card scanners and other equipment
Assists Office Manager with projects and requests
Compliant with company/financial policy and procedure
Maintains reception area and work space in a neat, clean order
May be required to float to other areas as required by business needs
Effectively Manages Patient Appointments and Registration and Patient Care
Ensures all patients and visitors are pleasantly acknowledged and greeted immediately upon arrival
Answers all incoming calls within three rings
Accurately reviews and updates patient information, including insurance verification, in system
Completes insurance card and photo ID scanning upon registration
Obtains all pre-certifications for visits, tests and procedures as required
Responsible for completing call-backs to patient as directed
Follows post-visit protocol and schedules patients as directed
Processes Patient Payments Daily
Collects co-pays, self-pay and past due balances at time of service with a 98% collection rate
Posts and close the batch for the day
Submits completed or balanced journal and cash, checks and credit cards to Office Manager at the completion of the work day
Ensures Specialist Authorization and Certifications Are Completed For All Visits
Responsible for obtaining all authorizations for the specialist within 24 hours of the visit
Accurately documents all authorization data in system
Identifies “carved out” insurance benefits on a case by case basis and documents accordingly
Effectively provides patient information to insurance companies to secure medical necessity for treatment plan documented by the provider
Is competent in scheduling diagnostic tests and procedures/surgeries required by specific practices/specialties as designated by manager
Collects Patient Data and Materials When Working in Clinical Capacity
Obtains health history and base line patient data from patients
Performs routine physical assessment functions such as blood pressure, temperature, pulse, visual test, EKG, Pulmonary Function Test
Collects urine and blood samples in accordance with established protocols
Uses discretion in disseminating patient information to outside sources
Performs simple lab tests (CBC, glucose, HKL, etc.) per policy and procedure
Reviews patient record for completeness prior to visit
Provides entries to patient records as necessary in preparation for provider review
Monitors the return of lab/test results. Assures all results requested are complete and available for provider review
Assists With Patient Care and Maintains Clinical Areas
Delivers on-site care for patients under Medical Provider direction
Assists in the delivery of patient care such as suturing, wound care. Debridement, etc.
Assures callbacks to patients under medical direction are in accordance with protocol
Responsible for restocking exam rooms as necessary with instruments and medical supplies
Cleans and prepares exam rooms per protocol; sterilizes instruments as necessary
Monitors and arranges for proper disposal of lab and medical waste/supplies
Performs quality controls and maintains records for lab equipment/refrigerators
Qualifications
Educational / Minimum Requirements:
High School Graduate. Prefer six months experience as a medical secretary, patient access, customer service representative, or other healthcare-related experience.
State/Federal Mandated Licensure or Certification Requirements:
None
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital.
Special Requirements:
Demonstrated proficiency in electrocardiographic testing. Must be able to take vital signs, knowledgeable in medical terminology, anatomy and physiology. Familiarity with medical equipment common to a medical practice. May be required to float to other areas as business needs dictate.
Physical Requirements:
Bending, stooping, walking, sitting on a daily basis. On feet most of the day. Assists patients in and out of treatment rooms, in and out of chairs, on and off exam tables. Ability to spend one to four hours/day at computer terminal/personal computer performing data entry analysis. Must be able to hear with sufficient acuity so as to understand routine conversation in person or over telephone. Must possess sufficient visual acuity so as to read, use computers and conduct essential job functions in an acceptable manner. Must be able to speak so as to be understood by the average person. Significant documenta
Standardized Patient
Medical Receptionist Job 5 miles from Trumbull
Job Details Bridgeport, CT - Bridgeport, CT Part TimeDescription
The mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service. Distinctive curricula in an international, culturally diverse supportive learning environment prepare graduates for life and leadership in an increasingly interconnected world.
The University of Bridgeport Physician Assistant Program is seeking adults of different ages and backgrounds for their Standardized Patient Program. A Standardized Patient is a healthy person who has been trained to portray a patient in a medical situation.
The Standardized Patient role requires role-play and acting; qualified candidates will be able to learn quickly and memorize a brief script. This position requires excellent communication skills, the ability to accept direction, flexibility, reliability and a willingness to wear a hospital gown. This is a per diem opportunity, standardized patients are used for clinical instruction and assessment periodically during the academic semester.
This is a per diem, seasonal, hourly paid position will be coordinated by the Physician Assistant Institute.
Essential Job Functions/Primary Responsibilities:
(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
The primary responsibility of this position is to portray a patient, in a clinical setting. The actor will be asked to convey consistently, accurately specific emotions, behaviors and disease symptoms while interacting with Physician Assistant (PA) students during standardized patient encounters designed to enable experiential learning and/or assessment of students' skills.
Memorize a case script detailing specific emotions, behaviors, and disease signs/symptoms
In a standardized, accurate, and reliable manner present/act all aspects of case information, including history of current problem, affect/behavior and physical findings
Ability to accurately and convincingly maintain a specified patient character as trained when responding to student questions
Be highly dependable and punctual
Demonstrate flexibility and reliability with scheduling and assignments
Work in a professional manner when interacting with learners, faculty, trainers and peers
Participate and engage in group training
Ability to understand and follow directions and accept ongoing feedback from SP program trainers and incorporate it into case presentation
Follow written and verbal instruction and communicate effectively, both orally and in writing
Be willing to be audio and videotaped during student sessions
Be willing to wear a hospital gown with only undergarments underneath, while on camera and/or observed live through video monitor
Maintain confidentiality of information related to cases, student behaviors and feedback evaluations
Standardized patients may be physically examined by students as part of their clinical learning experience. These examinations may include: listening to heart and lungs with a stethoscope; pressing on the abdomen, neck, face and limbs to assess tenderness; using a scope to look in ears, eyes, nose and throat; taking pulse and blood pressure; checking muscle strength, reflexes, range of motion, and gait.More invasive exams will not be performed.
Qualifications
Minimum Required Qualifications:
Required skills:
Strong reading and writing skills
Acting
Good communication
Prior experience preferred
Expectations of SPs:
punctual
reliable
committed
realistic
accurate
professional
confidential
The assignments are intermittent, per diem, and seasonal. SP sessions are scheduled according to program requirements. This position is paid by the hours spent in training and in session.
Physical and Mental Requirements:
Work Environment
None
Under 1/3
1/3 to 2/3
Over 2/3
Outdoor Weather Conditions
X
Work with fumes or airborne particles
X
Work near moving mechanical parts
X
Risk of electrical shock
X
Vibration
X
Physical Activity
None
Under 1/3
1/3 to 2/3
Over 2/3
Standing
X
Walking
X
Sitting
X
Talking & Hearing
X
Using hands/fingers to handle/feel
X
Climbing or balancing
X
Bending, pulling, pushing
X
Driving
X
Lifting Requirements
None
Under 1/3
1/3 to 2/3
Over 2/3
Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
X
Up to 75 pounds
X
Up to 100 pounds
X
Over 100 pounds
X
Vision requirements(Especially relevant if driving is required by the job)
_X_ Close vision (i.e. clear vision at 20 inches or less)
_X_ Distance vision (i.e. clear vision at 20 feet or more)
_X_ Color vision (i.e. ability to identify and distinguish colors)
___ Peripheral vision (i.e. ability to observe an area that can be seen up and down or
left and right while the eyes are fixed on a given point)
___ Depth perception (i.e. three-dimensional vision, ability to judge distances and
spatial relationships)
___ No special vision requirements
(This job description does not constitute an employment agreement between The University of Bridgeport and employee. It is used as a guide for personnel actions and is subject to change by the employer as the needs of the employer and requirements of the job change.)
The University of Bridgeport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The University of Bridgeport complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Patient Representative
Medical Receptionist Job 37 miles from Trumbull
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a full-time Patient Representative/Front Desk Receptionist to join our team in our Peekskill, NY site.
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist:
Assist with daily reception activities and ensure that all processes needed for patient services are initiated
Communicates effectively with team members and patients all aspects of service
Responsible for professional and responsive communication with patients including (telephone, in person, health center based, and mail contact with patients
Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services
Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials
Verifies all insurance and sets fees based on the sliding scale fee
Minimum Education Requirement: High School diploma/GED
Minimum Work-Related Experience: 2-4 years
Required Specialized Skills & Knowledge: Bilingual preferred (orally and written)
Job Type: full-time
Pay: $20.00 - $21.50 per hour
Responsibilities
Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.
Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Job Responsibilities
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.
Medical Receptionist
Medical Receptionist Job 5 miles from Trumbull
Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $18.00 - $20.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Bilingual Front Desk Office Coordinator (Spanish)
Medical Receptionist Job 14 miles from Trumbull
Family & Children's Agency (FCA) is a nonprofit human service organization that is committed to increasing the social and emotional well-being of our clients - people throughout Fairfield County. Our Agency builds better lives by offering more than 30 programs that meet needs across all ages, delivering services to more than 13,000 people each year. Our clients reside primarily in Norwalk, Wilton, Darien, Westport, Weston, New Canaan, Stamford, and Greenwich. Our Home Care and Foster Care programs provide assistance to residents throughout Fairfield County, and the Adoption program is both nationwide and international.
Our Mission is to partner with individuals, families, organizations and communities to build better lives.
FCA employees enjoy a wide array of benefits that make up our competitive compensation package. We are proud to offer generous employer contributions to our medical plans, annual tuition reimbursement stipend, employer paid Life & LTD policies, FSA and Dependent Care, 401K with a match and a generous vacation and time off policy to include Martin Luther King Jr Day and Juneteenth! We also offer employee discounts to multiple organizations, events and your cell phone plan. Our benefits don't stop there - we offer an EAP program, summer Fridays and employee appreciation events along with wellness incentives and challenges! FCA is a public service loan forgiveness approved employer!
We are looking for a full-time Bilingual (Spanish/English) Front Desk Office Coordinator to join our Human Resources and Administrative Services team. This position will be supporting our offices in Norwalk, primarily our location on Mott Avenue. This is a full-time in person position from 8:30am - 5pm, responsible for opening the office on a daily basis and therefore reside in a location that the commute will not impact this responsibility.
The Front Desk Office Coordinator presents a positive image for the Agency when greeting all guests, clients, vendors and employees. The Office Coordinator must be knowledgeable about all agency departments and programs and able to appropriately direct calls, inquiries and visitors based on their knowledge. They are also responsible for being aware of the daily happenings of the agency and therefore directing people appropriately as they contact them.
Act as the first impression of the agency and be accountable for ensuring that each person that comes in contact with the reception area is treated with respect and with the highest level of customer service possible. Reports to the Vice President, Human Resources and provide additional support to the HR & Facilities team as needed for agency events or office activities. The ideal candidate will have an interest in working for a social services organization and gaining knowledge of our programming. This is an excellent opportunity for someone who has an interest in working in an administrative role with exposure to all programs and departments or a career in human resources.
Bilingual, Spanish speaking is required.
Previous front desk office reception experience or previous position involving heavy phone contact
Attention to detail, ability to work independently and the ability to multi-task must be demonstrated during interview process.
Excellent Computer skills
Ability to multi-task and prioritize with excellent time management skills
Excellent communication and interpersonal skills, present a positive and professional demeanor.
Must understand the need for confidentiality as it relates to visitors, clients and employee needs.
Will be responsible for ensuring that agency policies and protocols are followed as they relate to visitors, safety and security.
Must have a valid driver's license and reliable transportation to travel from various office locations in Norwalk, CT.
If you are interested in learning more about how you can join our talented group of diverse employees, please visit our website to view this job posting and apply. To learn more, visit our website and check out our opportunities!
#hiring #wellness #opportunities #topworkplaces #diversityequityandinclusion
Patient Representative
Medical Receptionist Job 33 miles from Trumbull
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a full-time Patient Representative to join our team in our Brentwood site.
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist:
Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
Communicates effectively with team members and patients all aspects of service.
Responsible for telephone and mail contact with patients.
Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
Verifies all insurance and sets fees based on the sliding scale fee.
Minimum Education Requirement: High School diploma/GED
Minimum Work-Related Experience: 2-4 years
Preferred Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written)
Job Type: Full-time
Pay: $17.25 - $19.00 per hour
Responsibilities
Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.
Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Job Responsibilities
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.
Medical Receptionist
Medical Receptionist Job 5 miles from Trumbull
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $18.00 - $20.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Bilingual Front Desk Office Coordinator (Spanish)
Medical Receptionist Job 14 miles from Trumbull
Family & Children's Agency (FCA) is a nonprofit human service organization that is committed to increasing the social and emotional well-being of our clients - people throughout Fairfield County. Our Agency builds better lives by offering more than 30 programs that meet needs across all ages, delivering services to more than 13,000 people each year. Our clients reside primarily in Norwalk, Wilton, Darien, Westport, Weston, New Canaan, Stamford, and Greenwich. Our Home Care and Foster Care programs provide assistance to residents throughout Fairfield County, and the Adoption program is both nationwide and international.
Our Mission is to partner with individuals, families, organizations and communities to build better lives.
FCA employees enjoy a wide array of benefits that make up our competitive compensation package. We are proud to offer generous employer contributions to our medical plans, annual tuition reimbursement stipend, employer paid Life & LTD policies, FSA and Dependent Care, 401K with a match and a generous vacation and time off policy to include Martin Luther King Jr Day and Juneteenth! We also offer employee discounts to multiple organizations, events and your cell phone plan. Our benefits don't stop there - we offer an EAP program, summer Fridays and employee appreciation events along with wellness incentives and challenges! FCA is a public service loan forgiveness approved employer!
We are looking for a full-time Bilingual (Spanish/English) Front Desk Office Coordinator to join our Human Resources and Administrative Services team. This position will be supporting our offices in Norwalk, primarily our location on Mott Avenue. This is a full-time in person position from 8:30am - 5pm, responsible for opening the office on a daily basis and therefore reside in a location that the commute will not impact this responsibility.
The Front Desk Office Coordinator presents a positive image for the Agency when greeting all guests, clients, vendors and employees. The Office Coordinator must be knowledgeable about all agency departments and programs and able to appropriately direct calls, inquiries and visitors based on their knowledge. They are also responsible for being aware of the daily happenings of the agency and therefore directing people appropriately as they contact them.
Act as the first impression of the agency and be accountable for ensuring that each person that comes in contact with the reception area is treated with respect and with the highest level of customer service possible. Reports to the Vice President, Human Resources and provide additional support to the HR & Facilities team as needed for agency events or office activities. The ideal candidate will have an interest in working for a social services organization and gaining knowledge of our programming. This is an excellent opportunity for someone who has an interest in working in an administrative role with exposure to all programs and departments or a career in human resources.
Bilingual, Spanish speaking is required.
Previous front desk office reception experience or previous position involving heavy phone contact
Attention to detail, ability to work independently and the ability to multi-task must be demonstrated during interview process.
Excellent Computer skills
Ability to multi-task and prioritize with excellent time management skills
Excellent communication and interpersonal skills, present a positive and professional demeanor.
Must understand the need for confidentiality as it relates to visitors, clients and employee needs.
Will be responsible for ensuring that agency policies and protocols are followed as they relate to visitors, safety and security.
Must have a valid driver's license and reliable transportation to travel from various office locations in Norwalk, CT.
If you are interested in learning more about how you can join our talented group of diverse employees, please visit our website to view this job posting and apply. To learn more, visit our website and check out our opportunities!
#hiring #wellness #opportunities #topworkplaces #diversityequityandinclusion
Concierge/Patient Representative
Medical Receptionist Job 36 miles from Trumbull
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a full-time Concierge/Patient Representative supporting our Shirley, NY site.
Greets and assists patients, maintains an orderly flow of patients to service areas at the beginning of each session and answer phones. Responds to any given area if called regarding disruptive patient behavior. Summons police when necessary. Observes patient behavior and makes general rounds of buildings floor by floor. Assists Facilities Staff with ongoing work orders and tasks. Additional responsibilities to include but not limited to properly record outside visitors in log, assist with Health Center deliveries, register patients, and cover lunch breaks as needed. Trained in all aspects of Patient Representatives roles and responsibilities in order to cover shifts as needed. Responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. Will also be responsible for all aspects of the registration and appointment process for patients.
Essential Duties and Responsibilities:
Maintains orderly flow of patients to services and place patients in paperwork during registration process
Observe patient behavior and informs Management if patients become disruptive
Makes 3-5 rounds of Health Center properties/offices on a regular basis (morning, before/after lunch, end of shift)
Assists other facility staff as requested
Able to activate and de-activate the Health Center Alarm System and assume the role of the Fire Warden
Properly record outside visitors in log
Assist with Health Center supplies deliveries
Assists with daily reception activities and ensuring that all processes needed for patient services are initiated
Communicates effectively with team members and patients all aspects of service
Responsible for telephone and mail contact with patients
Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services
Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials
Verifies all insurance and sets fees based on the sliding scale fee
Minimum Education Requirement: High School diploma/GED
Minimum Work Related Experience: 2-4 years
Bilingual preferred (orally and written)
Job Type: Full-time
Salary: $17.25 - $19.00 per hour