Choose your schedule - Earn At Least $1560 For Your First 119 Trips, Guaranteed.
Medical Receptionist Job 25 miles from Rocky River
Earn at least $1560 driving with Uber when you complete your first 119 trips in 30 days.
Why Uber?
Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds: Get started today and we'll provide support along the way.
Get paid fast: Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings: Earnings guaranteed for your first 119 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1560*-if not more-when you complete 119 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
Corporate Receptionist
Medical Receptionist Job 8 miles from Rocky River
We are seeking a polished, professional, and highly personable Corporate Receptionist to join our corporate client's team in Cleveland. As the first point of contact for visitors and clients, the ideal candidate will be well-spoken, polished, and capable of representing the company in a positive and professional manner. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
Greet and welcome visitors, clients, and employees in a friendly, professional, and courteous manner.
Answer and direct incoming phone calls, take messages, and ensure prompt follow-up.
Manage and maintain the lobby area to ensure a welcoming atmosphere for all visitors.
Handle incoming and outgoing mail, packages, and deliveries.
Schedule appointments and coordinate conference room bookings for internal and external meetings.
Provide administrative support to various departments as needed, including scheduling, data entry, and office organization.
Maintain the office's visitor log and ensure compliance with security protocols.
Handle inquiries regarding office policies, amenities, and services.
Collaborate with other team members to ensure smooth office operations and exceptional client service.
Key Qualifications:
Exceptional verbal and written communication skills, with a polished and professional demeanor.
Previous experience in a corporate or front-desk role required.
Strong organizational skills and the ability to handle multiple tasks simultaneously.
Ability to remain calm and professional under pressure or in high-volume situations.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to maintain confidentiality and demonstrate professionalism at all times.
Strong attention to detail and problem-solving abilities.
Associate's degree or higher preferred.
Personal Attributes:
Personable and approachable, with the ability to build positive relationships with visitors and colleagues alike.
Proactive, self-motivated, and able to work independently with minimal supervision.
A team player who contributes to the overall success of the office.
Polished appearance and impeccable manners.
What We Offer:
A dynamic and professional work environment.
Competitive salary and benefits package.
Opportunities for career growth and development.
An inclusive, supportive company culture.
If you are a highly professional and articulate individual who thrives in a fast-paced environment, we encourage you to apply and join our team in Cleveland! You may also send your resume directly to ariehl@staffsol.com
Memory Care Coordinator (LPN, Assisted Living) Brunswick
Medical Receptionist Job 15 miles from Rocky River
At Danbury, you don’t just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another.
When our employees feel special, so do our residents.
That’s the Danbury Difference Benefits for full time employees: · Company paid Short Term Disability, Long Term Disability, Life and AD&D · Medical, Dental, Vision, Additional Voluntary Life, Additional Voluntary AD&D · 401(k) · Paid Time Off · Paid Holidays · Tuition Reimbursement Danbury Employees are not mandated to have the COVID-19 vaccine.
As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained.
The office manager interacts with residents and their sponsors in financial matters as well.
Responsibilities include but are not limited to: · Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i.
e.
, stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director.
· Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings.
Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services · Participate in support groups at the direction of the Life Enrichment Director · Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided · Market the program through involvement in community organizations and participates in the local Alzheimer’s and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation · Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident’s admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission · Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident’s use of resources, and to promote the resident’s increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident’s sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Preferred Skills and Qualifications: · Must be an LPN · Experience with Alzheimer’s and other dementia individuals · Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed If you have a positive outlook and would like to work on a great team then we want to hear from you! Danbury Senior Living is an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
IND789
Distribution Scheduler I (1st Shift)
Medical Receptionist Job 8 miles from Rocky River
4565 Industrial Parkway, Cleveland, Ohio 44135 United States of America Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.
At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter?
* Cleveland Distribution
Because our business is growing, we need to hire top talent. We're hoping you're that future team member! Cleveland Distribution is a team atmosphere and a commitment to safety and quality!
1st shift schedule is as follows: Monday - Friday 6am - 2:30pm
What we're looking for…
Coordinate the upfront scheduling of work according to company and customer requirements and execute the strategic deployment of orders to shipping locations. Monitor shipping schedule to assure balanced work areas are successful and productive.
Expectations & Accountabilities…
* Confirm orders and schedule pickups for large customers.
* Manage customer relationships and maintain direct responsibility for the success of key measurable items (e.g., on-time performance, fill rate, back order fulfillment, fine reduction).
* Deploy orders from mainframe WMS system to the shipping system in a manner that provides consistent flow of work to the shipping sites in proper sequence to fulfill customer requirements and on-time accuracy.
* Plan export shipments; ensure proper documentation and shipping rules apply.
* Daily deploy Hot Rush shipments.
* Ensure all orders are released to SAP and fulfilled on the same day.
* Deploy timely transfer orders to warehouse and plant locations.
* Establish schedule for consistent moves of transfers that blend into daily workflow without disrupting the fulfillment of customer orders.
* Work with transportation providers (3rd party and direct suppliers) to ensure timely pickups, trailer switches and on-time performance to customers.
* Assist in maintaining the safety and security of the Distribution Center in the dispatching of inbound and outbound carriers.
* Work with DC team to identify and implement changes to the planning process for improved service and operational efficiencies.
* Assist and/or lead special projects, such as product launches, line resets, etc. Other duties as assigned.
What you'll need to be successful…
* One (1) year related work experience with basic knowledge of supply-chain logistics.
* Previous experience with warehouse management systems with ability to learn WMS Systems.
* Basic understanding of OSHA & DOT rules and regulations and company safety policies related to hazardous materials labeling, storing, shipping, etc., with thorough knowledge of site security and emergency plans.
* Computer literacy in PC applications including Word and Excel.
* Good communication skills, both verbal and written.
* High School Diploma or GED required.
Qualifications that will set you apart…
* Experience using SAP.
#LI-CR1
Veterinary Receptionist
Medical Receptionist Job 9 miles from Rocky River
Kentown Animal Hospital has an opportunity for a Veterinary Receptionist to join our team! Kentown Animal Hospital provides our community, with high-quality veterinary care designed to maximize your pet's quality of life. We know just how special your cat or dog is to your family, so we treat them with personalized medicine tailored to their unique needs. At our full-service animal hospital, we have the ability to care for your pet's every need throughout every stage of life.
Location: 10397 W Pleasant Valley Rd, Parma, OH 44130
Shift Details: This is a full time position (30+ hours/week). Projected schedule: Working 4 days M-F and 7:45-1 PM (working every other Saturday) Sun - Closed
Pay Range: $15.00 - $17.00 (based on experience)
What We Are Looking For: We are seeking individuals with veterinary medicine experience. The ideal candidate will have gold-standard customer service skills, with a personable demeanor and strong communication abilities for engaging with clients and colleagues. Emotional intelligence and social awareness are highly valued traits. Candidates must be comfortable with change and adaptable to the evolving nature of a growing hospital and shifting locations. Multi-tasking abilities are essential for success in this dynamic environment. This role also has the potential to grow into a Lead Receptionist position for those who excel.
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MVP.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MVP core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Medical Assistant OBGYN Admin Float
Medical Receptionist Job 8 miles from Rocky River
Medical Assistant OBGYN Admin Float - (2500004K) Description A Brief OverviewThis position is responsible for performing basic Medical Assistant duties.What You Will DoFacilitates unit operations by managing patient flow.Assist with front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.Additional ResponsibilitiesPerforms other duties as assigned.Complies with all policies and standards.For specific duties and responsibilities, refer to documentation provided by the department during orientation.Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education
Completion of a Medical Assistant Program (Required)
Knowledge, Skills, & Abilities
Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency)
Able to organize changing work assignments. (Required proficiency)
Medical terminology knowledge. (Preferred proficiency)
Licenses and Certifications
Certified Medical Assistant (CMA) (Preferred)
Physical Demands
Standing Frequently
Walking Frequently
Sitting Rarely
Lifting Frequently 50 lbs
Carrying Frequently 50 lbs
Pushing Frequently 50 lbs
Pulling Frequently 50 lbs
Climbing Occasionally 50 lbs
Balancing Occasionally
Stooping Frequently
Kneeling Frequently
Crouching Frequently
Crawling Occasionally
Reaching Frequently
Handling Frequently
Grasping Frequently
Feeling Constantly
Talking Constantly
Hearing Constantly
Repetitive Motions Constantly
Eye/Hand/Foot Coordination Constantly
Travel Requirements
10%
Primary Location: United States-Ohio-IndependenceOther Locations: United States-Ohio-ClevelandWork Locations: 6150 Oak Tree Blvd 6150 Oak Tree Blvd Independence 44131Job: Technician / Patient CareOrganization: Specialty_Care_UHMSOSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: Yes, 75 % of the TimeRemote Work: NoJob Posting: Jan 17, 2025, 6:54:35 PM
FRONT DESK RECEPTIONIST **NIGHTS, WEEKENDS and TRAVEL REQUIRED**
Medical Receptionist Job 50 miles from Rocky River
Join Our Team as a FRONT DESK RECEPTIONIST! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits Include:
* Must be able to work 12-hour shifts as well at 8-hour shifts between 8AM and 9PM (Must be able to work on Saturdays)
* Affordable Health, Vision, Dental, and Life Insurance
* 401(K) with dollar-for-dollar matching
* Generous Paid Time Off (PTO)
* Paid Holidays
Position Overview:
As a RISE front desk receptionist you will assist in the delivery of care for those who seek Medication Assisted Treatment as well as those who are seeking adult and pediatric healthcare services.
Key Responsibilities:
* Provide exceptional customer service to patients, visitors and ONE Health Ohio staff to optimize satisfaction.
* Completing the patient check in and out process, including patient's insurance information.
* Complete new patient profiles and maintaining patient accounts.
* Collect applicable patient fees at time of service and reconcile the nightly deposit.
* Schedule new and follow up appointments.
* Other duties as assigned, up to and including travel to other locations that is required.
Ideal Candidates Will Have:
* High school diploma or equivalent
* Experience and understanding of insurances
* Minimum of 1-year medical front desk experience preferred
* BLS CPR Certification required
* NextGen experience desired
Expectations:
* Uphold One Health Ohio's core values and policies.
* Communicate openly with supervisors and colleagues.
* Maintain a positive and respectful attitude in all interactions.
* Exhibit flexibility and readiness to adapt to changing tasks.
Physical Requirements:
* Sitting in a normal seated position for extended periods of time
* Reaching by extending hand(s) or arm(s) in any direction
* Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
* Communication skills using the spoken word
* Ability to see within normal parameters and hear within normal range
* Ability to move about
Ready to Make a Difference?
If you're passionate about patient care and want to join a dedicated team that values your expertise, we'd love to hear from you! Apply today and take the next step in your career with One Health Ohio.
Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
Patient Referral Representative
Medical Receptionist Job 31 miles from Rocky River
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
* Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
* Robust earned paid time off program (PTO)
* Federal Loan Forgiveness Program (available on eligible roles)
* Tuition & Professional Development Assistance
SCOPE OF ROLE:
Reporting to the Supervisor, Patient Referrals the Patient Referral Representative will be successful in their role by providing an exceptional experience for Signature Health clients and patients. You will oversee the referral life cycle of patient outreach. The Patient Referral Representative will act as a subject matter expert in the components of access management, referral reports, scheduling, and insurance verification.
HOW YOU'LL SUCCEED:
* Act as primary interface between patients, providers, referral sources and Signature Health departments for referrals.
* Conduct inbound/outbound calls with prospective patients, external referral sources, community providers and Signature Health team members to ensure the efficient scheduling of appointments.
* Generate working referral reports, scheduling, insurance verification and overall questions regarding Signature Health services and locations.
* Demonstrate an understanding of Signature Health's Electronic Health Record (EHR) applications and partner with IT and the operations team to stay current on workflows and technical capabilities ensuring content is up to date.
* Plan, assess and improve referral operations as identified; implement improvements through consultation, staff development and systems improvements.
* Create a friendly and positive work environment when maintaining ongoing communication by working with key stakeholders throughout Signature Health.
* Review, edit, and maintain financial referral procedure documentation.
* Proactively screen clients and patients with scheduled appointments to assess need for authorizations, collect past due balances, problems with claims, or benefit eligibility.
* Educate clients and patients with information regarding insurance, benefit, and financial policies and procedures impacting care delivery.
* Participate in all Quality Assurance and Utilization Review activities.
* Comply with all agency policies and procedures.
* Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
* May be required to perform remote services as determined by Signature Health.
* Adherence and completion of compliance training provided by Signature Health.
* Responsible for and completes all productivity/documentation requirements.
* Participate in all assigned staff meetings and staff development programs.
* Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
* Other duties as assigned.
Requirements
KNOWLEDGE & EXPERIENCE:
* High School Diploma or equivalent required.
* 1 year office, customer service, or related experience required. Medical office experience preferred.
* Previous demonstrated experience in healthcare with referrals, health insurance, quality assurance and troubleshooting experience preferred.
* Medical Terminology preferred.
* Knowledge of commercial and government funded healthcare programs preferred.
* Experience working with an EHR system required; EPIC experience preferred.
* Demonstrated proficiency with Microsoft Office, Word, and Excel.
* Fluency in writing and speaking Spanish preferred.
WORKING CONDITIONS:
* Work is normally performed in a typical interior/office/clinical work environment.
* While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
* Requires periods of sitting, standing, telephone, and computer work.
* Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
* Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
* Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
* Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
* Possible exposure to blood borne pathogens while performing job duties.
* Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
* Sufficient dexterity to operate a PC and other office equipment.
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
Medical Office Specialist
Medical Receptionist Job 8 miles from Rocky River
Job Details Puritas - Cleveland, OH Full Time $16.00 - $19.00 HourlyDescription
Neighborhood Family Practice is a Federally Qualified Health Center (FQHC) dedicated to providing comprehensive, high-quality, affordable healthcare to diverse and underserved populations. Our mission is to deliver equitable and accessible care to empower everyone on their path to better health.
Our Benefits include:
National Health Service Corps Scholarships and Loan Repayment
Tuition Assistance Programs and Career Advancement Opportunities
Comprehensive Benefits - Medical, Dental, Vision Insurance within first month of Full-Time Employment
Paid Holidays and Paid Time Off
403(b) retirement plan with company match
And more!
Locations:
Neighborhood Family Practice - Puritas | 14625 Puritas Ave., Cleveland OH 44135
Neighborhood Family Practice - Ridge | 3569 Ridge Rd., Cleveland, OH 44102
Wages: $16 to $19, based on experience
NFP offers an opportunity to provide warm and welcoming experiences to diverse and marginalized communities in a Community Health setting, contributing to personal and professional satisfaction.
Essential Duties:
Greet patients and visitors in a prompt, courteous, and helpful manner. Check in patients, and collect co-payment or other necessary information upon patient arrival.
Accurately and timely schedule appointments for patients with providers. Call and confirm patient appointments as needed.
Responsible for light office work - faxing, mail, communication with various departments, and maintaining clean lobby.
Other duties as assigned.
Qualifications
High School Diploma, GED, or equivalent required
Experience in medical office setting preferred
Computer proficient in Microsoft Office applications.
Demonstrated customer service skills: able to communicate effectively, maintain effective relationships with patients and staff, pleasant non-verbal communication etiquette.
Dedication to accuracy and confidentiality of patient information.
NFP is committed to equal employment opportunities for all individuals and does not discriminate on the basis of race, color, religion, national origin, sex, gender or gender identity, age, or any other basis protected by Federal, State, or Local Law. Reasonable accommodations will be made to allow individuals with disabilities to complete the essential duties of the position.
Veterinary Receptionist - Stow, OH
Medical Receptionist Job 30 miles from Rocky River
Who we are Join Our Pawsitive Team! Veterinary Receptionist Wanted! Are you an animal lover with a passion for people? We're looking for a Full-Time Veterinary Receptionist to join our friendly, furry family! Key Perks: * No weekends! Enjoy your weekends off while still making a difference in the lives of pets and their owners.
* Experience preferred but if you're a quick learner with a love for animals, we want to hear from you!
* Fun, supportive, and pet-friendly work environment.
* Competitive pay and benefits.
Responsibilities:
* Be the first friendly face clients see and the calm voice they hear.
* Answer phones, schedule appointments, and keep things running smoothly.
* Assist in managing client communications and paperwork.
We enjoy a positive clinic culture and set-scheduling to support a proper work-life balance, including no weekends. Plus, we have put together some pretty sweet benefits to help keep life going smoothly, including:
Financial Benefits:
* A flexible approach to compensation that will reflect your skillset and future performance
* 401(k) matching & Roth Retirement Savings Plan
* Flexible Spending Account
* 529 Savings Plan
* Tuition Support Program
* Referral bonus program
Wellness Benefits:
* Health Insurance, including medical, dental, and vision
* Sick Time / Paid Time Off
* Supplemental insurance, including accident, disability, critical illness, and life insurance
* Health Savings Account
* Free/discounted lab work for all employee pets
* Pet discounts on services and products
* Pet food discount program
Workplace Benefits:
* Quarterly Team Rewards Bonus Program
* Professional development opportunities
* Continuing education allowance
* Uniform allowance
* Ability to join our Vetcor Techlife Facebook group of over 800 veterinary technicians company-wide
Lifestyle Benefits
* Six paid holidays
* Employee Assistance Program
* Parental leave
* Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.)
Ready to be part of something special? Apply today, and let's make tails wag together! Apply now!
Diversity, equity, inclusion, and belonging are core values at Primary Pet Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Full Time, Part Time Day and Evening Front Desk Coordinator
Medical Receptionist Job 11 miles from Rocky River
The coordinator is the first person our guests interact with at each visit to make a first impression no matter how often the guest has visited the school.
Our guests include those with appointments, researching the school for enrollment, shopping for their favorite Aveda products, etc.
The coordinator sets the pace for the visit from checking the guest in, filling out proper paperwork, calling the student,
answering questions about the products, loyalty program and scheduling guest for next visit.
This position also keeps the front retail area clean and organized.
The coordinator assists guests with their retail needs by consulting with guests to find out what their concerns are to recommend the products that will be best for their needs.
Requirements
Excellent communications skills, problem solving ability, above average math skills, loves people, multi tasking,
ability to keep busy during down times.
Welcoming personality - greet each guest with warmth & a smile
Ability to small talk - each guest must feel appreciated and welcome with a positive outlook
Love Aveda products - able to educate guests on products & loyalty program
Coachable - take constructive criticism, continuous learner, desire to learn
Self - Starter - ability to learn new skills, information without supervision
Phone skills - answer the phone professionally and courteously
Detail Oriented - paperwork, filing, appropriate paperwork ready for each day, etc.
Team oriented - come to work ready to take on the day, work with your team members to have a fun,
successful day and someone who can be counted on
Math skills - count change, reconcile drawer, fill out deposit information
1 year of retail successful retail sales or 1 year customer service
High school graduate or equivalent
Excel knowledge
Computer skills - appointment scheduling, email,
Able to work flexible schedule when necessary
Dental Front Desk Receptionist
Medical Receptionist Job 34 miles from Rocky River
SUMMARY: Coordinates dental clinic appointments; provides reception services for patients; maintains patient charts; assists the Chief Dental Officer in business performance; and represents the clinic in all patient interactions. SUPERVISOR: Dental Department Coordinator
DUTIES AND RESPONSIBILITIES:
* Provides exemplary customer service.
* Answers incoming calls, schedules appointments, transfers calls to appropriate department, completes a virtual "Telephone Encounter" in current operating system and assigns to appropriate staff.
* Schedules patients accordingly in the current operating system. Consults with designated staff persons regarding walk-in patients.
* Checks patients in and out in a timely manner.
* Completes patient registration, including accurate data entry, insurance verification and/or assigning in-house Sliding Fee Scale, scanning all appropriate documents.
* Collection of co-payments at time of service, understanding of payment arrangement policy and able to assign accordingly, daily reconciliation of funds collected.
* Assists consumers in obtaining access to a single and streamlined application process (Federal portal) that will enable them to determine if they, or a family member, are eligible for enrollment under Medicaid or CHIP or if they are eligible for financial assistance for a qualified health plan offered through the Marketplace and, if so, facilitates the enrollment.
* Provides information and assistance in a fair, accurate, and impartial manner that is culturally and linguistically appropriate to diverse communities and accessible to individuals with disabilities.
* Occasional travel as needed.
Requirements
MINIMUM QUALIFICATIONS:
Education, training and / or experience that demonstrate possession of the knowledge, skills and abilities stated above. Required experience and education:
* High School diploma required. Bachelor's degree in a human service field or equivalent experience preferred.
* One to three years of experience working with underserved and vulnerable populations preferred.
* Able to use multi-line telephone system.
* Knowledge and demonstration of eligibility and enrollment requirements; knowledge of qualified health plan options.
* Knowledge of HIPAA policy to assure patient privacy.
LICENSES OR CERTIFICATIONS REQUIRED:
* None
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Front Desk Coordinator (LaPlace location)
Medical Receptionist Job 18 miles from Rocky River
Dino Palmieri Salon
is seeking a Front Desk Coordinator for our Beachwood location in LaPlace who has a pleasant demeanor, positive attitude, and loves to smile! Candidate should be engaging, inquisitive, and demonstrate attention to detail. We are looking for someone who goes above and beyond to create an exceptional guest experience. We offer great perks and benefits, a positive work environment, and unlimited growth within the company.
Job Description and Duties
Interact with guests and create a positive first impression
Check-in/out guests and pre-book appointments
Ability to schedule, change and confirm appointments
Check in retail product orders and confirm shipments
Open and close cash drawer properly
Essential Skills
Excellent guest service skills
Ability to multi-task
Basic understanding of Point of Sale System
Team player
*********************************
Job Type
Part-time
Must be willing to work some weekends.
View all jobs at this company
Part-Time Front Desk - paid training, growth opportunities!
Medical Receptionist Job 33 miles from Rocky River
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Perks:
Optical Education Reimbursement
Competitive Base Pay
Essential Duties and Responsibilities:
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
Other Skills and Abilities:
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Ability to interact with all levels of employees in a courteous, professional manner at all times
Education and/or Experience:
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Patient Navigator/Front Desk Receptionist
Medical Receptionist Job 32 miles from Rocky River
SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
Provide exemplary customer service too all patients on the phone and in the health centers.
Answer incoming calls and schedule appointments (both in-office and telehealth).
Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff.
Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
Complete insurance eligibility process.
Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations
Compliance with current HIPAA policy to assure patient privacy
Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
Support and participate in process improvement efforts.
Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
Travel to ALL AxessPointe locations WHEN needed.
Perform any additional duties assigned by the supervisor
Requirements
MINIMUM QUALIFICATIONS:
Minimum of a High School diploma or equivalent is required.
1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred.
Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
Interpersonal Skills: Work independently and as a team member and at times with difficult clients
Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
Adhere to the guidelines & principals of API and any of its satellite locations.
Must have excellent oral and written communication skills and advanced computer skills.
Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Salary Description 16-19 per hour
Front Desk Coordinator II
Medical Receptionist Job 46 miles from Rocky River
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator II to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
* Welcomes visitors to the practice and provides information about clinic features
* Answers, screens, and routes incoming calls and takes messages as needed
* Checks-in and collects general information from patients on their first visit
* Notifies clinicians of patient arrival and readiness
* Makes appointments for returning patients as necessary
* Prints/reprints appointment reminders and school/work excuses
* Verifies insurance information, investigates any issues, and works towards a resolution
* Makes changes to the patient schedule as necessary
* Presents contracts to patients, coordinates payment arrangements and/or account resolution
* Receives, stores, and delivers shipments and mail
* Takes payments and posts to account
* Updates charts and patient information
* Drives internal marketing initiatives and fosters participation from everyone
* Consistently encourages/presents patients with non-clinical ways to utilize the Smile Doctors Anywhere application to support their experience throughout the course of treatment
* Communicates office supply requirements to the Practice Director for monthly supply order
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
* Ability to establish and maintain good working relationships with patients and coworkers
* Ability to communicate effectively verbally and in writing
* Ability to listen and understand information verbally and in writing
Prerequisites for success:
* High School Diploma or equivalent required
* Six (6) months as a Smile Doctors Front Desk Coordinator I
* Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
* Competitive salary
* Medical, dental, vision and life insurance
* Short and long-term disability coverage
* 401(k) plan
* 2 weeks paid time off in your first year + paid holidays
* Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
Patient Care & Support Center Representative
Medical Receptionist Job 16 miles from Rocky River
Job Details 6700 WEST SNOWVILLE ROAD - BRECKSVILLE, OH Full TimePatient Care Support Center Representative
Patient Care Support Center Representative
Hudec Dental
WELCOME TO THE BRIDGE BETWEEN YOU AND YOUR NEW HOME
WE are a family company that is in search of someone that can deliver an experience with every single phone call.
Our practice is looking for an energetic, polished, personable and caring heart to join our family. We believe putting the customer at the heart of the business means that every PROCEDURE, PROCESS, and SYSTEM keeps the customer in mind. Our family believes that you must add something which cannot be bought or measured with money, and that is sincerity and integrity. This job description is easy: MAKE THE CUSTOMER SMILE.
Day to Day Operations
Assist new and existing patients with their dental needs.
Schedule appointments, verify insurance information, maintain office schedules.
Address patient questions and concerns.
Perform other duties as needed.
Skills Needed:
Education: High School Diploma or equivalent.
Experience: 1-3 years customer service, preferably in healthcare field.
Computer Skills: Intermediate computer skills, and knowledge of Microsoft Office products
Ability to learn clinical software
Our Practice Offers:
Medical & Vision
Internal dental allowance for employees and immediate family
401K with company paid Match
PTO
Bonus opportunities
Paid holidays
Work-life balance/no evenings or weekends
Career advancements
Referral Program
Family-focused culture
COME MAKE YOUR DIFFERENCE WITH HUDEC
Medical Office Specialist: FT Days
Medical Receptionist Job 44 miles from Rocky River
* Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie. * Work/life: You will find support to help you manage your personal life while building a career.
* Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
About Firelands Health:
Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.
Firelands Health is the area's largest and most comprehensive resource for quality medical care. We are "big enough to care for you, and small enough to care about you". We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.
Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.
Position Summary
Responsible for performing a variety of duties including but not limited to: greeting patients, vendors, and other visitors and notifying appropriate staff of their arrival, operating telephone console to route incoming calls and place outgoing calls, scheduling of patient appointments, obtaining current and accurate insurance information each visit, verifying coverage through insurance company, obtaining pre-certifications or prior authorizations as needed, maintaining daily accurate records for timely billing of accounts, notifying patients of account status and payments due using collection techniques to assist in keeping accounts receivable current. Assigned to a specific practice but may need to assist in covering other practice sites.
1. Obtains, verifies, updates and scans patient information and provides support services to patients and medical staff
2. Verifies patient's current insurance coverage through insurance websites
3. Collects and posts co-pays and past due balances, and completes any necessary forms obtaining signatures as necessary
4. Obtains prior authorizations and pre-certifications as needed
5. Manages referrals through EMR
6. Follows all incentive guidelines by helping the practice meet a variety of incentive program goals, including Meaningful Use and Patient Centered Medical Home
7. Performs daily banking through Virtual Merchant and FRMC cashiers
8. Prepares a daily financial spreadsheet for practice
9. Ensure the submission of timely, accurate and complete information to the Central Billing Office
10. Uses collection management reports to keep accounts receivable current
11. Looks for instances of Red Flag Identity theft patterns and reports potential threats to Privacy Officer
12. Requests, locates, sends and receives patient medical records according to federal, state or local guidelines
13. Maintains medical appointments for patients
14. Answers phones in a pleasant manner, screens calls following clinic guidelines to appropriately and expeditiously direct caller
15. Maintains clean, orderly waiting area including patient message board, children's area, and reading materials
16. Organizes and maintains an inventory system to ensure adequate levels of supplies with emphasis on patient care and cost containment
17. Demonstrates Competence related to the application of our core values.
18. Practices all facets of Health & Safety
19. Demonstrates competence in communication, professionalism, organizational and analytical skills, and technical/professional skills and knowledge in performance of duties and responsibilities rendered to the customer population served.
What you will need:
* High school graduate; vocational education preferred.
* Experience in medical ambulatory setting.
* Current CPR certification or obtained within 3 months of employment and maintained.
* Proficient in the use of personal computers with strong typing skills. Skilled in the use of Microsoft Outlook, Excel, and Word is desired.
* Eligibility: All employees must be able to provide proof of their identity and their right to work in the United States. As a condition of employment, employee will have annual tuberculin testing. Initial testing upon hire will consist of a 2-step tuberculin test, symptom survey, or chest x-ray. Employees can elect to have the Hepatitis vaccine or sign a wavier to decline due to prior vaccination.
* Must possess a valid State of Ohio motor vehicle operator's license and insurable under Firelands auto policy. Employee must provide proof of personal automobile liability insurance coverage upon request.
* Successful completion of a 90 day get-acquainted period.
Memory Care Coordinator (LPN, Assisted Living) - DSL
Medical Receptionist Job 43 miles from Rocky River
At Danbury, you don’t just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another.
When our employees feel special, so do our residents.
That’s the Danbury Difference Benefits for full time employees: · Company paid Short Term Disability, Long Term Disability, Life and AD&D · Medical, Dental, Vision, Additional Voluntary Life, Additional Voluntary AD&D · 401(k) · Paid Time Off · Paid Holidays · Tuition Reimbursement Danbury Employees are not mandated to have the COVID-19 vaccine.
As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained.
The office manager interacts with residents and their sponsors in financial matters as well.
Responsibilities include but are not limited to: · Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i.
e.
, stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director.
· Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings.
Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services · Participate in support groups at the direction of the Life Enrichment Director · Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided · Market the program through involvement in community organizations and participates in the local Alzheimer’s and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation · Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident’s admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission · Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident’s use of resources, and to promote the resident’s increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident’s sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Preferred Skills and Qualifications: · Must be an LPN · Experience with Alzheimer’s and other dementia individuals · Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed If you have a positive outlook and would like to work on a great team then we want to hear from you! Danbury Senior Living is an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
IND789
Veterinary Receptionist
Medical Receptionist Job 15 miles from Rocky River
WE'RE HIRING! Brunswick Animal Hospital has an opportunity for a Veterinary Receptionist to join our team! Brunswick Animal Hospital veterinarians and technicians are committed to excellence. Our world-class staff combines cutting-edge veterinary technology with decades of experience to provide the highest level of care for your pet.
Location: 2909 Center Rd., Brunswick, Ohio 44212
Shift Details: This is a part-time position(Under 30 hours/week), working afternoon shifts and some weekends.
Compensation: $15.00 - $16.00/hour (based on experience)
What We're Looking For:
Exceptional phone etiquette
Strong multi-tasking abilities
Efficiency with a keen attention to detail
Proficient computer skills
Team-oriented mindset
Ability to thrive under pressure
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MVP.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MVP core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.