Scheduling Coordinator (LPN)
Medical Receptionist Job In Dayton, OH
JOIN TEAM TRILOGY:
Our LPNs love Trilogy for the stability, meaningful work, and great team. If you're looking to grow as an LPN, Trilogy is where you belong.
Hi! We're glad you're thinking about joining us.
Trilogy is a great place for LPNs. We're a close-knit team that's walking the walk when it comes to caring for our residents. One of the things we enjoy most is coming together to make people smile and giving residents' families peace of mind. We love it here and we think you will too.
Working in long-term care offers tons of rewards you won't find anywhere else: an unparalleled sense of stability, great pay, and did we mention amazing benefits! People support your growth here and there's a team spirit that makes the tough days a whole lot easier. That's Trilogy.
The best place you've ever belonged.
Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is where you can build a more rewarding career.
Let's talk about benefits.
Competitive salaries and weekly pay
Student loan repayment, scholarships, and tuition reimbursement
Health, dental, vision, and life insurance kick in on the first of the month after your start date
Wage increases EVERY quarter
401(k) Match
Free meal with every full shift
No agency staffing - we're 100% Team Trilogy
Bonuses for attendance, referrals, gas, and more
Shift Differentials with 8 &12 hour shifts available
Free CEUs
Monthly employee celebrations
Fully vaccinated teams
(some accommodations can be made for religious/medical reasons)
And so much more!
Create relationships that mean something.
LPNs at Trilogy do all the things you'd expect an LPN to do anywhere else. But what sets us apart is that everyone here cares deeply about coming to work with a servant's heart and a collaborative spirit. The relationships you build here make Trilogy truly special. As a Scheudling Coordinator you'll be responsible for setting staff schedules while monitoring time and attendance.
WHAT WE'RE LOOKING FOR:
Here's what you'll do when you join us:
Create the campus' four (4) week Master set schedule
Manage nursing hours and proper staff ratio to census
Monitorsovertime closely with the goal of decreasing/eliminating overtime
Manage Time and Attendance
Partcipate in recruitment for open positions
If you have these qualifications, we'd love to chat:
Must have and maintain a current, valid state LPN license and current, valid CPR certification required.
Should be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
WHERE YOU'LL WORK : Location: US-OH-Dayton GET IN TOUCH: Melissa LIFE AT TRILOGY:
Careers close to home and your heart
Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.
APPLY NOW:
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Patient Care Coordinator
Medical Receptionist Job In Cincinnati, OH
Education/Experience:
High School Diploma
Minimum of two years experience in healthcare field preferred
Skills:
Knowledge of musculo-skeletal, spine surgical diagnosis and treatment
Knowledge of insurance and Worker s Compensation systems
Demonstrates excellent customer service
Ability to manage and prioritize multiple tasks in fast paced environment
Strong problem solving, problem prevention and decision making skills
Ability to convey empathy
Excellent oral and written communication skills
Ability to maintain composure and restore calm in a stressful situation
Uses good judgment and diplomacy when dealing with others
Desire and ability to work in a team environment
Computer proficient with ability to learn multiple software applications
Essential Functions:
Help develop and maintain a corporate culture that supports the mission and values
of Mayfield Clinic.
Provide excellent service to internal and external customers
Demonstrates empathetic, helpful and courteous behavior to all customers.
Exhibits ability to express appreciation of the customer s unique needs.
Speaks clearly, uses good grammar and uses voice inflection that communicates understanding and concern.
Demonstrates good listening skills.
Demonstrates ability to respond appropriately to patients fears, anxiety and anger.
Demonstrates ability to assure customers of Mayfield s desire and ability to meet their needs.
Demonstrates ability to gain caller s understanding and acceptance of Mayfield Clinic processes.
Exercises initiative, creativity and courage to act in the best interest of the patient.
Effectively triage and process all urgent/emergent patients.
Coordinate with Initial Care department and surgeon offices those spine patients who relate potentially emergent or progressive neurologic symptoms. Those patients will be evaluated/triaged out of the standard review process according to the established protocol.
Ensure that an expedited review and or appointment is completed.
Communicate physician disposition and instructions to the patient in a timely manner.
Provide initial care coordination for patients receiving pre-appointment treatment.
Initially review the referred patient s diagnosis, medical history, and physician disposition and effectively communicate this information to the patient.
Direct patients to facilities listed on the Network Provider list when pre- appointment treatment is recommended and facilitate prescriptions to these facilities.
Assist physicians in coordination of care of spine patients with other health care professionals.
Refer patients to other community and internal resources, as necessary, Pain Management, PMR, etc.
Communicate physician disposition and/or patient response to recommendations to the primary care or referring physician.
New Patient appointment scheduling with Mayfield Clinic physicians
Mailing of New Patient Packet and correspondence
Provide ongoing care coordination for patients receiving pre-appointment treatment
Follow-up with patient and therapists in a timely manner to discuss patient s response to treatment, as well as obtain written progress reports
Communicate progress to the reviewing physician for next steps determination
Immediately communicate patient non-compliance with treatment recommendations to the referring physician
Communicate written treatment completion information to the Primary Care or referring physician if pre-treatment results in symptom resolution and patient does not require an appointment at Mayfield Clinic
Coordinate and execute other Priority Consult responsibilities as necessary.
Assist in the development, documentation and analysis of program performance.
Serve as a clinical resource to initial care specialists, as appropriate.
Medical Receptionist - First Shift, No weekends
Medical Receptionist Job In Blue Ash, OH
Oversee the daily office operations. Will perform Patient Services Specialist duties as needed. Supervises other Patient Services Specialists.
Demonstrates quality patient service during interactions with patients, coworkers, and vendors:
· Exhibits a positive attitude and is flexible in accepting work assignments and priorities
· Meets attendance and tardiness expectations
· Is dependable; follows policies and procedures
· Maintains professionalism in interactions with patients and coworkers
· Performs quality work and consistently exhibits initiative
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee and maintain day to day office operations, including patient services staffing, coverage, deposit, inventory supplies, training and discipline.
Assist Patient Services Specialists with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times.
Assist Patient Services Specialists with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls.
Train Patient Services Specialists on proper procedures. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals.
Assists clinical providers staff with any questions, etc. relating to front desk.
Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Services Specialists to reach new heights in service excellence.
Ensure efficient and effective office flow for patients and doctors.
Supervise Patient Services Specialists, including but not limited to coordinating employees schedules. Hire, counsel, and terminate site employees with involvement of Patient Services Manager and VP Human Resources.
Collaborate with patient services manager to develop and implement plan to effectively cross train staff on check in / checkout.
Other duties as assigned.
SUPERVISORY RESPONSIBILITY
Responsible for the overall direction, coordination and evaluation of the Patient Services department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Direct or indirect responsibilities include interviewing, hiring and training team members, planning, assigning and directing work, appraising performance; rewarding and disciplining team members. Addresses team member issues and concerns, facilitates conflict resolution.
DIRECT REPORTS
Incumbent is responsible for providing supervision and leadership to staff in the following job titles:
Patient Services Specialists
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND/OR EXPERIENCE
High school graduate with coursework in computers. Bachelors degree preferred.
At least two years previous medical office administration experience required. Must have good computer skills and ability to handle multiple projects at once. Supervisory experience a plus.
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
PHYSICAL DEMANDS
Indicate the amount of time spent for each activity required as it relates to the essential functions.
Physical Requirements
% of Time
LBS
Physical Requirements
% of Time
LBS
Bending
25
Vision close/distance
100
Carrying
25
25
Vision color vision
100
Climbing
10
Vision depth perception
100
Driving
10
Vision peripheral vision
100
Grasping
10
Vision ability to adjust focus
100
Hearing
100
Stooping
20
Lifting
10
25
Walking
40
Pulling
5
25
Writing/Typing
100
Pushing
5
25
Speaking
100
Reaching
60
Fine Motor Skills
100
Sitting
50
Use of Hands
100
Standing
50
Other (please describe)
Location: Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.
Exposure: Works in normal office environment during normal business hours. Will occasionally work additional time if needed. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.
DISCLAIMER
This is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.
Medical Receptionist - First Shift, No weekends
Medical Receptionist Job In Blue Ash, OH
Oversee the daily office operations. Will perform Patient Services Specialist duties as needed. Supervises other Patient Services Specialists. Demonstrates quality patient service during interactions with patients, coworkers, and vendors: * Exhibits a positive attitude and is flexible in accepting work assignments and priorities
* Meets attendance and tardiness expectations
* Is dependable; follows policies and procedures
* Maintains professionalism in interactions with patients and coworkers
* Performs quality work and consistently exhibits initiative
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Oversee and maintain day to day office operations, including patient services staffing, coverage, deposit, inventory supplies, training and discipline.
* Assist Patient Services Specialists with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times.
* Assist Patient Services Specialists with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls.
* Train Patient Services Specialists on proper procedures. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals.
* Assists clinical providers staff with any questions, etc. relating to front desk.
* Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Services Specialists to reach new heights in service excellence.
* Ensure efficient and effective office flow for patients and doctors.
* Supervise Patient Services Specialists, including but not limited to coordinating employees schedules. Hire, counsel, and terminate site employees with involvement of Patient Services Manager and VP Human Resources.
* Collaborate with patient services manager to develop and implement plan to effectively cross train staff on check in / checkout.
* Other duties as assigned.
SUPERVISORY RESPONSIBILITY
Responsible for the overall direction, coordination and evaluation of the Patient Services department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Direct or indirect responsibilities include interviewing, hiring and training team members, planning, assigning and directing work, appraising performance; rewarding and disciplining team members. Addresses team member issues and concerns, facilitates conflict resolution.
DIRECT REPORTS
Incumbent is responsible for providing supervision and leadership to staff in the following job titles:
* Patient Services Specialists
JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND/OR EXPERIENCE
* High school graduate with coursework in computers. Bachelors degree preferred.
* At least two years previous medical office administration experience required. Must have good computer skills and ability to handle multiple projects at once. Supervisory experience a plus.
CERTIFICATES, LICENSES, REGISTRATIONS
* N/A
PHYSICAL DEMANDS
Indicate the amount of time spent for each activity required as it relates to the essential functions.
Physical Requirements
% of Time
LBS
Physical Requirements
% of Time
LBS
Bending
25
Vision close/distance
100
Carrying
25
25
Vision color vision
100
Climbing
10
Vision depth perception
100
Driving
10
Vision peripheral vision
100
Grasping
10
Vision ability to adjust focus
100
Hearing
100
Stooping
20
Lifting
10
25
Walking
40
Pulling
5
25
Writing/Typing
100
Pushing
5
25
Speaking
100
Reaching
60
Fine Motor Skills
100
Sitting
50
Use of Hands
100
Standing
50
Other (please describe)
Location: Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.
Exposure: Works in normal office environment during normal business hours. Will occasionally work additional time if needed. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.
DISCLAIMER
This is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.
Medical Receptionist - First Shift, No weekends
Medical Receptionist Job In Blue Ash, OH
Oversee the daily office operations. Will perform Patient Services Specialist duties as needed. Supervises other Patient Services Specialists.
Demonstrates quality patient service during interactions with patients, coworkers, and vendors:
· Exhibits a positive attitude and is flexible in accepting work assignments and priorities
· Meets attendance and tardiness expectations
· Is dependable; follows policies and procedures
· Maintains professionalism in interactions with patients and coworkers
· Performs quality work and consistently exhibits initiative
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee and maintain day to day office operations, including patient services staffing, coverage, deposit, inventory supplies, training and discipline.
Assist Patient Services Specialists with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times.
Assist Patient Services Specialists with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls.
Train Patient Services Specialists on proper procedures. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals.
Assists clinical providers staff with any questions, etc. relating to front desk.
Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Services Specialists to reach new heights in service excellence.
Ensure efficient and effective office flow for patients and doctors.
Supervise Patient Services Specialists, including but not limited to coordinating employees schedules. Hire, counsel, and terminate site employees with involvement of Patient Services Manager and VP Human Resources.
Collaborate with patient services manager to develop and implement plan to effectively cross train staff on check in / checkout.
Other duties as assigned.
SUPERVISORY RESPONSIBILITY
Responsible for the overall direction, coordination and evaluation of the Patient Services department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Direct or indirect responsibilities include interviewing, hiring and training team members, planning, assigning and directing work, appraising performance; rewarding and disciplining team members. Addresses team member issues and concerns, facilitates conflict resolution.
DIRECT REPORTS
Incumbent is responsible for providing supervision and leadership to staff in the following job titles:
Patient Services Specialists
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND/OR EXPERIENCE
High school graduate with coursework in computers. Bachelors degree preferred.
At least two years previous medical office administration experience required. Must have good computer skills and ability to handle multiple projects at once. Supervisory experience a plus.
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
PHYSICAL DEMANDS
Indicate the amount of time spent for each activity required as it relates to the essential functions.
Physical Requirements
% of Time
LBS
Physical Requirements
% of Time
LBS
Bending
25
Vision close/distance
100
Carrying
25
25
Vision color vision
100
Climbing
10
Vision depth perception
100
Driving
10
Vision peripheral vision
100
Grasping
10
Vision ability to adjust focus
100
Hearing
100
Stooping
20
Lifting
10
25
Walking
40
Pulling
5
25
Writing/Typing
100
Pushing
5
25
Speaking
100
Reaching
60
Fine Motor Skills
100
Sitting
50
Use of Hands
100
Standing
50
Other (please describe)
Location: Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.
Exposure: Works in normal office environment during normal business hours. Will occasionally work additional time if needed. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.
DISCLAIMER
This is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.
Schedule Specialist
Medical Receptionist Job In Cincinnati, OH
We are hiring for a Schedule Specialist.
At Caretenders Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
We strive to offer benefits that reward the whole you!
employee wellness programs
flexibility for true work-life balance
holidays & paid time off
continuing education & career growth opportunities
company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Qualifications
Education Requirements
High school education or equivalent
LPN preferred
Experience Requirements
Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
Exceptional organizational, customer service, communication, and decision making skills required.
Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
Plans & Scheduling Specialist (CVG)
Medical Receptionist Job In Cincinnati, OH
Under the direction of the Plans & Scheduling Supervisor, the Plans & Scheduling Specialist is responsible for the effective planning, scheduling, and coordinating production of the company's products to meet customer requirements and support the sales team in quoting new products.
Primary Responsibilities:
Help Develop and implement production planning strategies to achieve business objectives and maintain sustainable customer relationships.
Analyze requirement documents, blueprints, and project plans to fully understand project/program needs.
Determine production factors influencing cost and schedule, ensuring efficient resource allocation.
Plan, schedule, and coordinate production activities for BTP products, ensuring timely and cost- effective delivery.
Monitor production costs and processes to ensure adherence to budgetary constraints.
Communicate frequently with purchasing, quality, and production teams to ensure seamless product delivery.
Prepare detailed status and performance reports on production activities.
Collaborate with Sales and Production to forecast future requirements and anticipate production demands.
Support the sales team for proposal generation.
Ensure accurate and timely submission of proposals to customers, meeting both company and customer requirements.
Monitor market conditions, technology roadmaps, and supply/demand challenges to identify opportunities for improvement.
Prepare internal cost estimates for BTP harnesses/products.
Assist the Production Planning Supervisor in coordinating purchasing activities effectively.
Perform other duties as assigned.
Preferred Qualifications:
B.S./B.A. in Business/Project Management/Engineering or related field or equivalent experience.
Aviation specific work plan experience preferred.
Two (2) years prior experience in aviation materials, shipping, and costing required.
Knowledge of production management, ERPs and Project Management.
PMP certification highly desired.
Required:
Ability to work in a fast-paced, deadline-sensitive environment.
Ability to work in a fast-paced, deadline-sensitive environment.
Proven ability to effectively prioritize multiple tasks within a group environment.
Ability to accept direction and additional responsibilities from one or more sources.
Ability to work as part of a team.
Ability to work in an automated ERP system.
Must possess excellent written and verbal communication skills.
Working knowledge of computers and related software.
Proven ability to manage independent projects and meet deadlines in a fast-paced environment.
Convey a positive and professional attitude towards staff members, clients and vendors.
Punctuality expected and overtime hours as necessary.
Ability to communicate in an assertive yet professional, motivating and tactful manner.
Must be an effective communicator both verbally and in writing.
Ability to work independently and cross-functionally.
Strong time-management and organizational skills.
Ability to read, write and speak the English language.
Must be willing to work a specific region and possibly relocate to service that region.
Must submit to and pass pre-employment drug testing.
Must be able to pass TSA/CVG background check to obtain and maintain TSA/CVG badging.
Company Quality Policy:
L2 is committed to quality and continuous improvement in all areas of our organization. We provide solutions based on our customers' needs and are dedicated to ensuring that all expectations are surpassed. We are fanatical in ensuring our solutions meet or exceed regulatory and customer requirements. Working as a team, all employees are involved in the continuous quality improvement process to ensure that the company goals for quality, timeliness, responsiveness, and innovation are met, thereby ensuring customer satisfaction.
Benefits
Health Insurance
Paid Time Off (PTO)
Dental Insurance
401(k)
Vision Insurance
Tuition Reimbursement
Shift Differential Pay
Life Insurance
Referral Program
Employee Discount Programs
Flexible Spending Account
Health Savings Account
Professional Development Assistance
Employee Assistance Program
Medical Receptionist
Medical Receptionist Job In Cincinnati, OH
Part-time Medical Receptionist Benefits/Perks * Great small business work environment * Flexible scheduling American Family Care (AFC) is a primary and urgent care company providing services seven days a week on a walk-in basis. Our new state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. This location is equipped with an onsite lab and in-house x-ray capability.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Front Desk Receptionist/Switchboard Operator
Medical Receptionist Job In Cincinnati, OH
The front desk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.
Hours
Shared position - approximately 20 hours per week
Must have a flexible schedule
This position may require weekend hours during events
Qualifications
Duties and responsibilities
Operate telephone switchboard and redirect calls
Greet visitors to the office in a professional and friendly manner
Stay informed on company affairs to effectively address customer needs and answer questions
Sort and distribute incoming mail, packages and deliveries
Keep front desk tidy and presentable
Additional responsibilities as needed
Monitor company email and filter general inquiries, including donation requests
Ensure office is adequately stocked with office supplies and place orders as needed
Qualifications
Education - High school diploma, or GED equivalent
Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
Good phone etiquette
Strong oral communication skills
Ability to think on your feet and handle challenging callers
Timeliness
Experience - Prior experience preferred in an Administrative role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Desk Receptionist
Medical Receptionist Job In Cincinnati, OH
Bear Paddle Swim School is seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our swim school. The Front Desk Receptionist is dedicated to customer service and the needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lesson sales. The Front Desk Receptionist serves as the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings, and answering questions. This position requires excellent communication skills, the ability to handle a fast-paced environment, and a welcoming and helpful attitude.
The Front Desk Specialist reports to the Swim School Manager and Customer Service & Sales Manager.
Responsibilities:
Greet and assist parents, children, and guests with check-ins and general inquiries.
Answer phones, schedule classes, and ensure quality customer service and knowledge of all program offerings.
Make sure the family experience is dedicated to safety, fun, and results-driven.
Provide tours and help to direct families throughout the facility.
Complete prospect leads and sales phone calls to drive student enrollment.
Handle registration, payments, and member accounts with accuracy.
Support staff in maintaining a clean and safe facility environment.
Complete daily operational duties while following the Quarter Curriculum with a specific week-by-week focus.
Requirements
2+ years of customer service, administration, or sales experience is preferred.
Strong communication and multitasking abilities.
Ability to work flexible hours, including evenings and weekends.
Background check required.
Consistent and reliable.
Comfortable in water and willing to participate in swim lessons when required.
Perks Include
Pay rate starting at $14/hr.
Consistent schedules.
Career growth opportunities.
Free swim lessons for children or grandchildren.
Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you!
Salary Description $14+
Front Office (Check- In and Check-Out)
Medical Receptionist Job In Centerville, OH
Orthopedic Associates (OA) is recruiting a Front Office Float Associate to join our company. OA is a privately-owned, regional leader in comprehensive orthopedic care. This position will be based out of our Centerville location but may require travel to other office locations as business needs arise. Since 1985, patients have placed their trust in our specialized care of the hand and upper extremities, spine, shoulder, elbow, hip, knee, foot and ankle, trauma, total joint and sports medicine. With over 30 providers, Orthopedic Associates provides patient care at multiple locations throughout the Miami Valley region. OA is an innovative, progressive, fast-paced practice- always one step ahead in the industry.
Our Vision
To be the region's most respected leader in comprehensive orthopedic care.
Our Mission
To enhance the lives of our patients by providing individualized, state of the art, compassionate orthopedic care.
We are seeking a motivated candidate who demonstrates Honor, Integrity and Service while developing “Focus” and “Trust” with patients and team members.
Hours: 8 hours per day (M-F); start & end times may fluctuate
Duties include; but are not limited to,
Front Office Duties
Greeting patients and families
Scheduling appointments
Collecting and posting payments
Administering paperwork
Answering phone calls
Computer data entry
Providing top notch customer service to patients, families, guests and staff
Preferred Education and Experience:
• Healthcare industry experience
• Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility.
Benefits:
Up to 3 weeks PTO (paid time off) during first year
7 paid holidays
Medical, Dental and Vision benefits
Excellent 401k/Profit Sharing Plan
No nights/weekends/holidays
Competitive Pay
Work Authorization
• Must be able to provide required documentation stating that the employee is legal to work in the United States.
EEO
Orthopedic Associates of SW Ohio, Inc. is an equal opportunity employer and does not discriminate against applicants or employees on the basis of sex, race, color, religion, national origin, ancestry or age (40 years of age and over), qualified individuals with disabilities, or any other factors protected by federal, state or local law.
Hotel Front Desk Receptionist
Medical Receptionist Job In Florence, KY
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.
You will bring excellent communication skills and a passion for putting our guests first.
If you love interacting with people in a positive work environment, apply now!
Front Desk Receptionist
Medical Receptionist Job In Centerville, OH
Medical Receptionist/Front Desk Sunshein Podiatry Associates 6474 Centerville Business Parkway Centerville, OH 45459 Job details Full Time Qualifications: High school or equivalent Customer service: 1 year (preferred) Medical terminology: 1 year (preferred) Computer skills: 1 year (preferred)
Full Job Description
We are currently seeking to add a full-time receptionist and front desk coordinator to our team at Sunshein Podiatry Associates. This is an extremely busy position and our practice is currently adding a second physician. This person must be able to think fast, form solutions to ever changing situations and be adaptable. This position is expected to be held by a leader not a follower. The schedule consists of working Monday - Friday 8:00 AM - 5:00 PM.
This job covers the responsibility of answering the phones with a pleasant demeanor, scheduling patient appointments and making sure appointments are confirmed. Greet patients coming into the office with a pleasant smile and positive attitude.
Some of the responsibilities entail:
Welcome patients and visitors in person or on the telephone
Optimizes patients' satisfaction, provider time, and treatment room through scheduling appointments
Comforts patients by anticipating patients' anxieties; answering patients' questions
Maintaining the reception area
Ensures information and accuracy of patient paperwork and patient records
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Protects patients' rights by maintaining confidentiality
Maintains operations by following policies and procedures; reporting needed changes
Maintains proper professionalism and exceptional customer service at all times
New patient processing, checking in, checking out patients
Maintain and balance the day sheet
Make bank deposits and balance the cash drawer
Attributes of a Successful Candidate include:
Having a passion for customer service
Handle stress with maturity
Follow check lists
Desires to be a leader
Excellent communication skills
Well developed time management skills
Excels with organizing work (likes checklists)
Dedicated to paying attention to detail
Prefers a professional work environment
Quality focus
Takes Initiative but follows procedures and protocols
Enjoys working in a fast paced team environment
*Most importantly* the right candidate will have a pleasant demeanor and a positive mindset!
Pay Range: $18.00 - $20.00 per hour
Medicaid O & E Specialist
Medical Receptionist Job In Loveland, OH
HealthSource of Ohio is seeking to hire a Medicaid Outreach and Enrollment Specialist who is passionate about providing quality customer service to our patients and communities. We are looking for Friendly, Accessible, Credible individuals to join a great team.
Responsibilities:
Provide enrollment assistance (including but not limited to completing Medicaid applications, gathering required documentation, and troubleshooting the enrollment process) for uninsured children and adults to access Medicaid and the Children's Health Insurance Program (CHIP).
Provide structured patient education on Medicaid coverage, engage in follow-up conversations, and offer renewal assistance for enrolled individuals.
Distribute outreach materials to patients, schools, community members, partner organizations and businesses to build Medicaid option awareness.
Qualifications:
High School Diploma or Equivalent required. Associate degree preferred
1-3 Years' experience
Previous customer service preferred
HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer:
Minority/Female/Disabled/Veteran
Medicaid O & E Specialist
Medical Receptionist Job In Loveland, OH
HealthSource of Ohio is seeking to hire a Medicaid Outreach and Enrollment Specialist who is passionate about providing quality customer service to our patients and communities. We are looking for Friendly, Accessible, Credible individuals to join a great team.
Responsibilities:
Provide enrollment assistance (including but not limited to completing Medicaid applications, gathering required documentation, and troubleshooting the enrollment process) for uninsured children and adults to access Medicaid and the Children's Health Insurance Program (CHIP).
Provide structured patient education on Medicaid coverage, engage in follow-up conversations, and offer renewal assistance for enrolled individuals.
Distribute outreach materials to patients, schools, community members, partner organizations and businesses to build Medicaid option awareness.
Qualifications:
High School Diploma or Equivalent required. Associate degree preferred
1-3 Years' experience
Previous customer service preferred
HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer:
Minority/Female/Disabled/Veteran
Patient Appointing Representative
Medical Receptionist Job In Dayton, OH
An excellent opportunity exists to work for a government contractor with competitive compensation and work-life balance. Posterity Group is seeking an experienced Patient Appointing Representative for the Wright-Patterson AFB, OH.
4881 Sugar Maple Drive
Wright-Patterson AFB
Ohio 45433
Role and Responsibilities:
As a Patient Appointing Representative (PAR), bridge the gap between the patients and the Wright-Patterson Medical Center, leveraging exceptionally professional and personable skills, leaving a substantial positive impression. The PAR shall:
Book appointments
Book follow-up appointments
Input cancellations
Send in between encounters (IBE) to clinics for patients
Update patients' demographics
Follow booking protocols
Schedule labs through 3rd party booking site
Book primary care manager (PCM) and specialty clinic appointments
Schedule referrals
Requirements
6 months to 1 year of experience in a medical office and a fast-paced call center
Mandatory knowledge of medical terminology as evidenced by a 40-hour educational certificate or at least six (6) months of experience
Minimum typing speed of thirty-five (35) words per minute is required.
Able to demonstrate excellent customer service skills, a professional demeanor, and a sound understanding of general medical ethics and etiquette
Knowledge of electronic health record (EHR) and medical informatics systems (i.e. Genesis) and contact center software (T-Metrics) preferred
Salary Description $14/hr - $16/hr
Front Desk Medical Receptionist
Medical Receptionist Job In Dayton, OH
We are looking for a full-time Front Office Receptionist for a busy specialist office.
The Front Office Receptionist is responsible for: greeting patients and visitors in a courteous and friendly manner, answering phones, scheduling appointments, patient registration, receiving payments and issuing receipts, pulling and prepping medical charts, faxing and filing.
Great benefits for full time employees. No nights or weekends.
Front Desk Coordinator
Medical Receptionist Job In Centerville, OH
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday 7am-5pm
Tuesday 7am-3pm
Wednesday 7am-3pm
Thursday 7am-3pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Front Office Coordinator
Medical Receptionist Job In Springboro, OH
Full-time Description
Job Title: Front Office Coordinator
Employment Classification: Non-exempt, Hourly
Status: Full Time Monday-Friday
Travel Required: Yes - Occasionally
The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values.
Summary of Duties and Responsibilities
Check patients in and out
Copy/scan insurance cards
Take patient photo
Collect co-pays and deductibles
Post payments to patient account
Encourage portal utilization
Ensure that all required consent forms are signed
Balance all money collected at the end of day and prepare deposit
Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients
Enter patient demographics, insurance, and referral information into IMS
Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages
Scan testing sheets and all other paperwork as needed
Cancel and reschedule appointments as needed
Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested
Process Allergy Zone purchases
Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses
Maintain and follow HIPAA policies and procedures
Travel to satellite clinics as scheduled
Requirements
Abilities, Knowledge and Skills
Effective communication skills to include:
Ability to fluently speak and read English
Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals
Ability to communicate effectively, verbally and written, with all levels of staff and patients
Education, Prior Work Experience, Special Skill And Knowledge Requirements
High school diploma or GED required
Prior medical office experience, preferred
Strong computer skills
Must be a quick learner, organized, and team oriented
Excellent communication and customer service skills
Previous customer service experience
Valid Driver's License required
Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks
Ability to travel to satellite offices, as needed
Must be at least 18 years of age
Ability to work with patients directly and pleasantly
Ability to work independently
Physical Demands and Work Environment
Physical Demands
The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
The noise level in the work environment is usually moderate; lighting is in the standard range.
The employee is subject to diseases and conditions that exist in a healthcare setting.
EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Medicaid O & E Specialist
Medical Receptionist Job In Loveland, OH
HealthSource of Ohio is seeking to hire a Medicaid Outreach and Enrollment Specialist who is passionate about providing quality customer service to our patients and communities. We are looking for Friendly, Accessible, Credible individuals to join a great team.
Responsibilities:
Provide enrollment assistance (including but not limited to completing Medicaid applications, gathering required documentation, and troubleshooting the enrollment process) for uninsured children and adults to access Medicaid and the Children's Health Insurance Program (CHIP).
Provide structured patient education on Medicaid coverage, engage in follow-up conversations, and offer renewal assistance for enrolled individuals.
Distribute outreach materials to patients, schools, community members, partner organizations and businesses to build Medicaid option awareness.
Qualifications:
High School Diploma or Equivalent required. Associate degree preferred
1-3 Years' experience
Previous customer service preferred
HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer:
Minority/Female/Disabled/Veteran