Medical Receptionist Jobs in Montville, NJ

Our client is an industry-leading private equity company based in New York City. They are seeking an experienced Senior Receptionist to join the team on a temporary basis. This position is on site at their beautiful Midtown, Manhattan office. Job Details Warmly welcome visitors, clients, and employees as they arrive Facilitate check-in process Guide visitors and guests to correct locations Assist with meeting coordination, including booking of conference rooms and catering requests Answer and screen calls on a multi-line phone system in a professional and courteous manner Manage MS Outlook Calendar to coordinate conference room schedule Periodically check highly visible conference rooms and tidy them when necessary Uphold the confidentiality of all clients, candidates, and guests Pay Rate: $33-38 per hour, based on experience Time Commitment: Temporary, full-time, with potential to go perm! Skills and Qualifications 2+ years' related experience in a professional services or luxury hospitality environment Highest level of customer service instincts Tech savvy and experienced in Microsoft Office Suite Highest standard of professionalism and discretion Dedicated to detail, with excellent writing, communications, and organizational skills Gainor provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.

Do you have great reception or office assistant experience but want to be more in control of your time and when you work? We're looking for temporary receptionists, both those who value temping as a standalone career and also those who are interested in contract-to-hire opportunities. ABOUT US At Joss Search, we specialize in recruiting business support professionals into the Private Equity and Alternative Investments sector. Our clients make up the world's leading global private equity, alternative investment, and financial consultancy firms, and many of our clients are looking to expand their pool of temporary workers. THE ROLE Our clients are looking for temp receptionists who are willing to jump into temporary assignments and hit the ground running! These roles range from a few days to a few months or even more than a year ongoing. This opportunity could mean regular work within the same company, getting to know the teams and systems well, and gaining a deeper understanding of the business and the people who work there. This is the perfect position if you are looking for the consistency (and benefits) of a full-time position but the flexibility that comes with a temporary role. Key responsibilities include but are not limited to: Greeting guests Answering the phones and responding to emails Communicating with appropriate hosts and ensuring a seamless running of the office Managing the scheduling of conference rooms Inventory management of office supplies and snacks THE BENEFITS Hourly rates between $18/hr - $30/hr based on experience Opportunities for short and long-term contract assignments Flexibility in creating your own schedule Paid training days Free breakfasts and lunches are included by many of our clients THE CANDIDATE The ideal candidate will be personable, communicative, friendly, and have great customer service skills and experience. Previous experience within a professional services firm and corporate setting Previous experience as a receptionist or administrator within financial services is preferred At Joss Search, we believe in finding the perfect candidates for our clients as well as the perfect clients for our candidates. If you like the sound of this fantastic opportunity and enjoy working in the heart of New York City, then apply now, we can't wait to meet you! Joss Search is proud to be an Equal Opportunity Employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences, and bringing our community together.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). Responsibilities Answer and direct phone calls Distribute mail Act as first point of contact for visitors Qualifications High school diploma or relevant work experience Ability to maintain a positive attitude Excellent communication skills

About Us: For over 160 years, we have helped our clients spend their lives living through comprehensive and innovative financial planning. We combine the expertise of our financial professionals with personalized digital experience and industry-leading products to give our clients the ability to successfully navigate their financial lives. Our tailored approach includes multiple financial strategies-insurance, investments, and annuities built to reinforce each other, keeping our clients consistently on track to meet goal after goal. We lead with unmatched financial strength and access to the best products and services for our clients. Our Financial Advisors are valued partners, and proud business owners. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! The Role: The responsibility of the Front Desk Receptionist & Office Coordinator is to serve as the primary contact for customers and policy owners and assist with office admin work as needed. Specific responsibilities include but will not be limited to: Greet visitors and direct them appropriately Answer, screen and record telephone calls Maintain telephone system and agency directory Process incoming and outgoing mail; federal express to home office nightly mail Report policies and other reporting requirements Log and process incoming investment checks - email FR's for instructions Log incoming and outgoing policies. Maintain the reception and Kitchen areas Act as a liaison between office and building management to address issues. Make copies, e-file incoming investment correspondence, maintain copy and fax machines Maintain inventory and order office supplies as needed Answer basic policy owner/policy benefit questions Act as administrative support for financial representatives/staff as needed Complete and/or assist with projects as assigned by the Office Manager/Director of Operations Cross-train in other support roles Qualifications: It is recommended that the Administrative Support position have the following qualifications: Basic computer and Microsoft Office experience Multi-line phone experience preferred Customer service experience strongly preferred Ability to handle detailed work with high degree of accuracy Excellent interpersonal skills Experience in problem-solving High level of organizational skills Excellent written and oral communication skills Professional office skills Ability to take independent action to make sound decisions Ability to multi-task Ability to be flexible and open-minded. Ability to work effectively with people at all levels

Front Desk/Receptionist Hudson Housing Capital Our office is looking for a Front Desk Receptionist to be responsible for administrative duties, such as answering phones and emails, filing and scanning important documents, and scheduling and documenting calendar events for members of the office. Our ideal candidate has previous administrative experience, strong communication and customer service skills, and excellent organization. You also need to be proficient with the entire Microsoft Office Suite, including Outlook and Excel. Duties and Responsibilities · Answer phone calls and emails- internal and external · Meet, greet and welcome visitors · Maintain internal office calendars · Coordinating and maintaining all service vendors, contracts · Prepare and organize company presentation books · Ordering Office Supplies · Handling Daily shipments in and out of the office · Coordinating Sponsorship and Conferences- registration, ads, booths, invoices… · Booking travel, hotel & flights for Executives · Organize Catering for company meetings · Maintain Expense Reports for Executives · Holiday Corporate Gifts · Building Security and registration of guests and vendors · Distribution of daily mail and deliveries · Maintain Frequent Flier program · Coordination with our IT department Front Desk Receptionist Requirements and Qualifications · High school diploma/College Degree · Administrative experience- 3-5 years · Microsoft Office experience · Strong communication skills · Organizational abilities · Data entry skills Location Full-time | In-person | 5 days a week | New York Office Salary $64,350 How to Apply: To apply, please send your resume, and cover letter to ****************************** with the subject line: Front Desk Receptionist Application - [Your Name].

Job Title: Receptionist Type: Temporary Pay Rate: $25-$28/hour *This is an open-ended contract assignment-could extent, could go perm. Join a globally recognized investment and technology development firm specializing in quantitative and algorithmic trading. Role Overview We are seeking a proactive and detail-oriented Receptionist to support our front desk operations. This role is ideal for someone with strong customer service skills who enjoys working in a collaborative and fast-paced setting. Key Responsibilities Greet and assist external guests, ensuring a welcoming and professional experience. Manage the firm's main phone line, directing calls as needed. Oversee conference room scheduling and coordination. Provide general administrative support, including occasional assistance with mailroom and pantry services. Who We're Looking For Highly organized and adaptable individuals with strong problem-solving and communication skills. Ability to handle confidential information with discretion. Prior experience in reception, hospitality, retail, restaurant, or concierge roles is preferred. A bachelor's degree is preferred Strong attention to detail and a customer-focused mindset. Familiarity with Microsoft Office (especially Outlook) is a plus. Corporate experience is a bonus but not mandatory. Additional Details Schedule: Monday-Friday, 8:30 AM - 5:30 PM, with occasional overtime (1-2 times per month). Growth Potential: This role may transition into a long-term temporary or full-time position. Interview Process: Two virtual interview rounds followed by reference checks. Preferred Experience: Candidates with VIP or "white glove" customer service experience is a plus.

TEMPORARY RECEPTIONIST AT GLOBAL HEDGE FUND Hourly Pay Rate is $21.87 to $28.12; Plus, Paid OT (if worked) Incredible Organization with Equally Incredible People Solidly established Global Hedge Fund is looking for detail-oriented, proactive, and resourceful individual with well-developed customer service skills to join its Team as a Temporary Receptionist. You will be working Onsite Five (5) Days per Week (Mon-Fri) in our New York City Headquarter Offices near Pennsylvania Station. SKILLS AND QUALIFICATIONS Bachelor's Degree is preferred , as is a Steadfast Attention to Detail . Two (2) Years of Experience in Reception, Restaurant, Hospitality, Retail, or Concierge Roles is preferred . Experience in a Corporate Setting is preferred, but not required . Familiarity with Microsoft Office Suite Programs (particularly Outlook) is a decided plus . Flexible, Diligent, Exceptional Organizational skills, Problem-solving skills, Verbal and Written Communications, and Customer Service skills/mentality are required . Able to Handle Confidential Information with Discretion is a must . Willingness to Collaborate effectively in a Team Environment required . RESPONSIBILITIES OVERVIEW Your primary responsibilities will include handling general receptionist tasks such as greeting external guests, helping to manage the firm's main phone line, helping oversee the firm's conference rooms, and providing general administrative support, including filling in for mailroom and pantry services when needed.

We're looking for Patient Registration Representative for our client with a leading hospital in Brooklyn, NY. . Patient Registration Representative Duration: 3 months contract with extension possibilities. Shift: 9:00 am - 5:00 pm Pay - $24 Job Duties: Medical office w/ heavy phone call volume exp (P). Effective communication, telephone, keyboard, customer service skills (R). Knowledge of Coding: ICD 9, CPT-4, health insurance benefits/requirements. Candidates must be Chinese/Cantonese and/or Mandarin speaking. Experience: 1 year of clerical experience. Education: High School Diploma Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors.

Hours: Full Time Monday-Thursday- 3:00 PM-10:00 PM Friday- 9:00 AM-2:00 PM . Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent. Time Commitment: Monday-Thursday- 3:00 PM-10:00 PM Friday- 9:00 AM-2:00 PM Responsibilities: Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include: Spanish speaking preferred Greeting patients upon arrival Assisting patients with paperwork Answering phone calls Scheduling appointments Verifying medical insurances Creating referrals Responding to patient medical questions Compensation: Commensurate with Experience, $20-$23 per hour Benefits: Public Service Loan Forgiveness (PSLF) Paid Time Off, Medical, Dental and Vision plans, Retirement plans

Infinity Laser Spa specializes in laser hair removal using virtually painless technology effective for all skin tones. Our spa offers various treatments, including laser tattoo removal and laser hair removal. Conveniently located by Herald Square in New York City, we aim to provide effective and affordable skin treatments for everyone. We offer free consultations for clients to determine the best procedures for their needs. Role Description This is a full-time or part-time, on-site role for a Front Desk Receptionist located in New York, NY. The Front Desk Receptionist will handle phone calls, send emails, manage appointments, greet clients, and provide customer service and sales. Additional responsibilities include clerical tasks such as filing, data entry, and maintaining a clean and organized reception area. Qualifications Strong Phone Etiquette and Communication skills Sales Experience in Receptionist Duties and Customer Service (preferred ) Excellent interpersonal skills and ability to maintain a professional demeanor Ability to multitask and work effectively in a fast-paced environment Positive attitude High school diploma or equivalent required

Clarity Recruiting is looking for experienced support staff looking for their next opportunity. We have multiple clients looking for Receptionists/Office Assistants/ Event Assistants on a temporary day to day basis. The general hourly range for these roles are $17-20/hr DOE Responsibilities will possibly include: Answer and direct phone calls Assist in the preparation of regularly scheduled reports Update and maintain office policies and procedures Order office supplies and research new deals and suppliers Maintain contact lists Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Requirements and skills: 1-2+ years experience as a Receptionist, Office Assistant or has worked hospitality Knowledge of office management systems and procedures Proficiency in MS Office Excellent time management skills and the ability to prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task

Leva Medical is looking for a highly motivated, results-driven Patient Coordinator & Sales Closer to join our team. This position is focused on converting leads into booked treatments and ensuring patients receive the best possible care and experience. The ideal candidate is a strong closer, highly organized, and skilled at building rapport, overcoming objections, and guiding patients through the consultation and booking process. About Us: Leva Medical is a leading cosmetic surgery practice located in Queens, NY. Our team of board-certified professionals is dedicated to providing exceptional care and personalized services. We are seeking a dynamic and personable Receptionist & Sales Specialist to join our growing team. Duties Sales & Patient Conversion: Close sales by effectively communicating the benefits of procedures and guiding patients through the decision-making process. Follow up aggressively on leads, consultations, and past inquiries to maximize conversion rates. Overcome objections and provide customized solutions to meet patient needs. Educate potential patients on procedures, pricing, and financing options. Maintain a strong pipeline of prospective patients and ensure timely follow-ups. Track sales performance and report on booking trends. Patient Coordination & Organization: Manage the full patient journey from initial inquiry to post-procedure follow-ups. Ensure all patient records, treatment plans, and financial agreements are documented accurately. Work closely with the medical team to coordinate patient schedules and ensure seamless experiences. Stay up to date on all cosmetic procedures and industry trends to provide expert guidance. Organize and prioritize multiple patient inquiries while maintaining a high level of responsiveness. Experience Proven experience in sales, preferably in a cosmetic surgery, medspa, or high-ticket sales environment. Bilingual in Spanish and English is REQUIRED. Exceptional closing skills and ability to drive revenue. Strong organizational skills with a keen attention to detail. Ability to multitask, prioritize, and manage high volumes of patient inquiries. Experience handling financing and payment plans is a plus. Passion for aesthetic medicine and patient care. If you are passionate and enjoy working in a team, we encourage you to apply for this rewarding opportunity. Job Type: Full-time Pay: $22.00 - $25.00 per hour Expected hours: 40 per week Schedule: Monday to Friday Rotating weekends Experience: Sales or Medspa: 1 year (Preferred) Language: Spanish (Required) Ability to Relocate: Elmhurst, NY 11373: Relocate before starting work (Required) Work Location: In person

Receptionist Financial Services firm with global reach is looking for a Receptionist to join their team! RESPONSIBILITIES INCLUDE: Meet and greet clients and guests in a friendly and professional manner. Handle busy phones, ensuring calls are directed correctly and messages delivered in a timely fashion. Maintain reception area and conference rooms, making sure the facilities are clean and ready for use Provide administrative support to the team as needed Draft correspondence and communicate effectively to a diverse range of internal and external individuals Assist with coordination of business critical and sensitive documentation Provide additional ad-hoc support for the department QUALIFICATIONS INCLUDE: Bachelor's Degree required Minimum of 1 year experience Strong writing and research skills Proficient with Microsoft Office

We are seeking a dynamic and organized Receptionist/Office Assistant to join our team. The ideal candidate will have a strong background in office management and administrative duties. This position offers the opportunity to work in a fast-paced environment where attention to detail and excellent communication skills are essential. Responsibilities include (but are not limited to): Manage the reception desk - greet clients and vendors, answer phones, buzz in visitors Greet and assist guests and clients, and direct them upon arrival Anticipate guests needs in order to accommodate them and provide an exceptional guest experience ASH Annual Schedule Management: Partner/Exec Meetings - calendar invites sent to necessary people, Team Events, Company wide meetings. Assist the CEO and bookkeeping team with ad-hoc administrative and bookkeeping tasks as needed. Organize office activities, meals, entertainment, and team-building events. Oversee general office operations and facilities management to ensure a safe and efficient work environment. Oversee calendars and schedules for common areas (Conference rooms etc.) Maintain inventory of supplies and place orders (Office, Kitchen) Communicate with vendors and building management for various office needs. Prepare keys and access fobs for new employees Send, receive, sort and distribute mail/packages to employees daily, including scanning to off-site teams. Assist with ad-hoc projects such as setting up and implementing office procedures Position Requirements: Willingness to be in office 5 days a week Previous hospitality, customer service, or office experience preferred Exceptional communication skills and a service-oriented attitude Strong organization and time management skills Collaborative, team-player mentality Associate's or Bachelor's degree (preferred) Proficiency in Google Workspace Attributes Detail-oriented - you like keeping track of lots of details at once and are the type of person who notices when one small thing is missing Organized - you are naturally organized in your professional and personal life. You take pleasure in creating organization solutions that make you more efficient and/or effective Natural communicator - you are the type of person who almost automatically keeps the people you work with in the loop. Thorough - you enjoy digging deep into projects and reviewing all the details and numbers Problem solver - you think fast, are adaptable and are bent toward solving problems as they arise Flexible - you are comfortable with working in ambiguity and in a role that has the potential to change and evolve over time

A Global and well known Investment firm is looking for an engaging and charismatic Receptionist to join their team in NYC! This is a great opportunity for a customer-service oriented individual who is ready to act as the face of one of the most prestigious asset management firms in the world! We are looking for a confident, professional and hands-on individual who is excited to be the face of the company. In this role, you will act as the first point of contact for the firm. This includes greeting and directing visitors, routing incoming calls, taking charge of event planning and conference room scheduling, and creating a welcoming environment for all. We are looking for someone motivated and experienced in front office positions. Responsibilities: • Maintain all front desk responsibilities including: welcoming clients and guests, working with building security, and providing beverage/food services onsite • Manage conference room and office space reservations • Route incoming phone calls; assist with phone coverage to other US offices, as needed • Maintain orderly appearance of reception area and meeting rooms at all times • Maintain office security by following safety procedures and controlling access • Assist with mailroom duties • Assist Office Services teams with special projects Requirements • College Degree preferred • Minimum 2-3 years of pertinent office or guest services experience recommended; preferably in financial services • Expertise in Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams) • Excellent organizational and multi-tasking capabilities, with critical attention to detail • Experience dealing with all levels of employees and visitors, while maintaining confidentiality • Team oriented and self-started mentality. Always willing to go above and beyond You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Rose & Company is a leading independent capital markets advisory firm providing strategic counsel and tailored solutions to help companies increase market valuation. We serve diverse companies across various industries and geographies, leveraging our significant experience and broad relationships within the investment community. Our forward-thinking approach focuses on investor engagement and acquisition, aligning our interests with those of our clients to create long-term value by identifying, engaging, and building relationships with high-quality, long-term investors. Role Description This is a full-time role for a Corporate Access / Roadshow Coordinator, located in New York, NY, with hybrid work arrangements available. The Corporate Access / Roadshow Coordinator will be responsible for coordinating and managing roadshows, setting up investor meetings, and facilitating communication between clients and investors. Daily tasks include planning and organizing events, providing excellent customer service during interactions, and maintaining detailed records. This role requires working closely with internal teams to ensure seamless execution of events and roadshows, as well as providing training and support to clients as needed. As a Client Events and Roadshows Coordinator you'll work as a key team member to organize, manage and facilitate roadshows, on direction from and in liaison with the business, for stakeholders in both a virtual and physical capacity. This role works closely with other Client Events & Roadshows team members locally, regionally, and globally. You will need to have the ability to build strong and lasting relationships with stakeholders and suppliers. Qualifications Familiarity working working in finance within the sellside / buyside ecosystem Experience managing events including logistics for events and 1:1 meeting arrangements. Experience with venue selections, ground transportation companies and booking travel. Ability to work with minimum supervision, under pressure, extreme tight timelines and to cover projects across different time zones/regions. Excellent time management, strong organization skills, meticulous attention to detail, and ability to multi-task Be a good team player with a positive attitude where willingness to learn/share attitude is essential. Willing to work onsite to support/execute project analysis required. Have demonstrable experience of managing budgets for individual events; work strategically to negotiate and leverage spend. Proficiency in Microsoft Office (Word, Excel, Outlook)

The candidate will show excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role. Job Responsibilities: Manage daily administrative tasks, including answering phone calls, emails, and handling correspondence. Assist with scheduling appointments, meetings, and maintaining calendars. Organize and maintain digital and physical files, ensuring efficient record-keeping. Process invoices, purchase orders, and assist with inventory management. Coordinate with vendors, suppliers, and customers as needed. Support the sales and production teams with documentation and data entry. Handle confidential information with discretion and professionalism. Assist in preparing reports, presentations, and internal communications. Ensure office supplies and equipment are well-stocked and maintained. Qualifications: Prior experience in an administrative role, preferably in a manufacturing or jewelry-related business. Strong organizational and multitasking skills with attention to detail. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to work independently and collaboratively within a team. Strong problem-solving skills and ability to adapt in a fast-paced environment. Familiarity with inventory management is a plus. Benefits: Competitive salary based on experience. Opportunity to work in a dynamic and growing family business. Professional development and career advancement opportunities. Friendly and supportive work environment.

AthenaPsych is a New York State mental health approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities. Here at AthenaPsych, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients' overall emotional well-being. We provide both in-person and telehealth services for our clients. Athena's Amazing Benefits Medical, Dental, and Vision Insurance Paid Sick Leave 401k Retirement Plan with match Flexible Spending Accounts (Health/Commuter) Life Insurance Coverage Diverse and Rewarding Workplace Environment and More! Are You a Good Fit For Us? The Front Desk Receptionist will provide excellent front desk support, ensuring a welcoming environment for clients and their families. The responsibilities of this role include managing client appointments, greeting all clients with a professional demeanor and assisting with administrative tasks while maintaining confidentiality and sensitivity to client needs. Responsibilities Professionally greet clients entering the clinic while managing the check-in/check-out process Manage all client foot traffic and direct inquiries to appropriate staff Schedule follow up client appointments and maintain the clinic's internal calendar Handle basic administrative tasks, including filing, making copies and data entry Manage incoming and outgoing mail correspondences, incoming faxes, shipments, and additional recordkeeping tasks Respond to all client inquiries in a polite and timely manner Ensure the reception area is tidy and presentable, stocked with all necessary stationery and material (e.g. pens, forms and brochures) Interact with clinical and administrative staff onsite to assist with any clerical duties or requests Perform other duties as assigned by supervisor Required Skills and Qualifications: High school diploma or equivalent Bilingual in Spanish Required Experience in a healthcare setting preferred Previous experience using computerized appointment scheduling systems and/or electronic Medical Record systems Strong communication and interpersonal skills Detail-oriented and outcome driven Able to discreetly handle sensitive and confidential information Accountability and integrity Meticulous attention to detail while multitasking Excellent organizational and prioritizing skills Demonstrates emotional intelligence in personal interactions Working Conditions This position will be located at the Manhattan office at 33 West 60th Street, New York, NY 10023, Suite 600 with the expectation to cover in the Bronx office if needed . This is a professional work environment where a computer, desk, chair and office supplies will be provided onsite at each of our offices. Physical Requirements The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or computer throughout the day, stand and sit for an extended period of time and be able to write and answer emails in addition to carrying objects no greater than 25 pounds, when needed. Direct Reports: This position has no direct reports. Athena is an Equal Opportunity Employer

About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills Education Requirements High School Diploma or equivalent required Special Requirements Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers. NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.