Medical Receptionist
Medical Receptionist Job 26 miles from Kennewick
Join our team as a Medical Receptionist at Mirasol Family Health Center in Hermiston, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers.
We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew, " for a glimpse into our dedication to our communities, health, and families.
What We Offer
$17.99-$22.04/hour DOE with the ability to go higher for highly experienced candidates
Additional pay for your bilingual skills!
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Handle phone calls, greet patients, manage logs, and provide translation services
Collect patient data and maintain records
Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries
Maintain cash box and complete other assigned tasks
Qualifications:
High School Diploma or General Education Diploma (GED)
One year's experience as a receptionist in a clinic is preferred
Bilingual (English/Spanish) required at a level 9
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to professionally interact with patients, Providers, and staff
Ability to deliver outstanding customer service
Basic knowledge of medical terminology & healthcare billing insurance is desired
Basic proficiency in Microsoft Outlook, Word, and Excel
Our mission celebrates diversity. We are committed to equal-opportunity employment.
Contact us at ...@yvfwc.org to learn more about this opportunity!
Medical Receptionist
Medical Receptionist Job In Kennewick, WA
Join Our Team as a Front Office Medical Receptionist
At New U Women's Clinic & Aesthetics, we believe in providing exceptional care to our patients and creating a supportive, innovative environment for our team members. As a Front Office Medical Receptionist, you'll play a vital role in ensuring the efficient operation of our clinic. You'll be the first point of contact for patients, setting the tone for their experience while supporting our providers and maintaining accurate records.
Why Choose New U Women's Clinic & Aesthetics?
Comprehensive Care: We prioritize holistic treatment, focusing on the entire patient rather than just her diagnosis.
Integrated Services: Offer patients a one-stop solution for their health, encompassing aesthetic procedures and comprehensive medical care.
Growth Opportunities: This role offers significant potential for both personal and professional development within a dynamic practice.
Award-Winning Excellence:
2022
: Gold for Best Women's Clinic; Bronze for Best Med Spa, Cosmetic Surgery, & Weight Loss Program.
2023
: Gold for Women's Clinic & Cosmetic Surgery; Silver for Medical Facility.
Our Mission
To be the premier women's clinic and med spa, providing a one-stop solution for virtually every aspect of a patient's life by treating the whole patient with excellent, consistent care through education and evidence-based medicine.
Our Vision
To deliver a unique experience focused on prevention and wellness through proven, safe, and effective treatment outcomes.
Our Values
Ethics/Integrity, Innovation, Teamwork and Collaboration, Transparency, Adaptability, Goal-Oriented, Ambition, and Exceptional Customer Service.
Key Responsibilities
Welcome patients and visitors by greeting them warmly in person or over the phone.
Optimize patient satisfaction, provider time, and treatment room utilization by efficiently scheduling appointments.
Verify and update patient insurance information to ensure accurate billing and records.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Protect patient rights by ensuring confidentiality of personal and financial data.
Comfort patients by anticipating their needs and answering their questions while maintaining a clean and organized reception area.
Notify providers of patient arrivals and manage service delays, ensuring smooth appointment flow.
Assist in selling skincare products and gaining knowledge of aesthetic services.
Operate efficiently between two electronic health record systems.
Follow clinic policies and procedures, reporting any necessary changes to improve operations.
Required Skills
Proven ability to multitask in a fast-paced environment.
Strong telephone and interpersonal communication skills.
Excellent time management and organizational skills.
Attention to detail with the ability to manage schedules effectively.
Professionalism, dependability, and a focus on quality.
Ability to work effectively as part of a team.
Experience with electronic health record systems and adaptability in navigating multiple platforms.
Experience & Qualifications
Required:
1 year of customer service experience.
1 year of medical reception experience.
Preferred:
3 years of experience in both customer service and medical reception.
What We Offer
On-the-job training to support your professional growth.
A safe and collaborative work environment.
Opportunities to gain knowledge of aesthetic services and skincare products.
Senior Medical Records Clerk - Health Information Management
Medical Receptionist Job 8 miles from Kennewick
Under the general direction of the Manager, Health Information, or designee, processes a variety of patient records to support the department's mission to secure and maintain accurate patient health information. Tasks include: Customer service both face to face and telephone or correspondence, document capture processing, health information report routing, release of information (ROI), data abstracting and reporting to external entities, maintaining logs, and functions related to billing and collections for ROI.
Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Preferred Qualifications:
Associate's Degree
2 years Customer support experience
2 years working with personal desktop computers, printers
1 year Health Information Management or equivalent related health care setting
Experience with electronic patient health systems
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
About the Team
Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care.
Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 342014
Company: Kadlec Jobs
Job Category: Clinical Data/Analytics
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Clinical Support
Department: 3010 HEALTH INFORMATION MGT
Address: WA Richland 800 Swift Blvd
Work Location: Kadlec Corrado Medical Bldg-Richland
Workplace Type: On-site
Pay Range: $19.72 - $30.17
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
RequiredPreferredJob Industries
Other
Patient Relations Representative
Medical Receptionist Job In Kennewick, WA
Gastro Health is seeking a Full-Time Patients Relations Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
Schedule, confirm, and cancel office appointments as patients call in.
Work on referrals and import demographics from patient portal.
Pick up voicemail messages on a daily basis.
Verify patients health plan benefits & obtain authorization, if needed.
Assist patients with questions and/or concerns regarding procedures
Request medical records from doctors and hospitals
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
2+ years medical administration experience desired
Bi-lingual Desired
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Patient Service Specialist III- Float
Medical Receptionist Job 3 miles from Kennewick
ABOUT US In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Qualified Health Center (FQHC), TCCH stands tall in the community, boasting six clinical sites strategically positioned to provide comprehensive primary care services to the underserved populations of Pasco, Kennewick, Richland, and the neighboring cities. Serving as the trusted medical home for our patients, TCCH offers a wide range of services - from dental care, optometry, and pharmacy needs to behavioral health and endocrinology. Our spectrum of services is continually expanding as our community grows. Our excellent care extends beyond the walls of our clinics, seamlessly connecting patients to vital social services like WIC and Maternal Support Services. And for those facing logistical barriers, we go the extra mile, ensuring access to prescribed medication by delivering directly to their doorstep. Everything we do reflects our core values of Quality, Respect, and Service.
OPPORTUNITY
TCCH is growing and actively recruiting Patient Services Specialists (PSS) to join our Care Teams across all our care sites. We are seeking passionate, driven individuals who align with our values of Quality, Respect, and Service, and are eager to make a meaningful impact on the well-being of our patients. Under the direct supervision of the Site Manager, the PSS provides exceptional customer service to all patients, customers, clients, coworkers, and staff. With a smile, the PSS acknowledges and greets every site visitor entering our clinics. PSS staff cover all sites and service lines under the Unified Customer Service Department Manager. PSS staff are required to meet front desk metrics that include full patient registration, eligibility verification, insurance card scanning, email reviewing, and documenting time of service collection. PSS is responsible for accurately collecting all UDS data, family size, and household income for our clients. When creating claims, PSS ensures patient eligibility and proper insurance policy selections while managing daily completion of miscellaneously assigned departmental tasks. All responsibilities will take place while working closely with providers and care teams to ensure patient care is thoroughly achieved.
FUNCTIONS
* Complete all registrations in a professional, accurate, and customer-oriented manner
* Obtains information from patients' health insurance or managed care identification card
* Understand and consistently demonstrate daily compliance to standardized practices and procedures in all areas of collecting, handling, and storage of cash funds tills.
* Answer all incoming calls appropriately, as evidenced by the Manager's observation
* Respond to calls from patients, physicians, physicians' office staff, and peers, and uses good judgement to determine the urgency of the situation
* Answer, screen, prioritize, and redirect calls for the appropriate department
* Answer questions, handle routine matters, and take messages
* Schedule all appointments for patients on the scheduling system and work with the manager to meet scheduling goals
* Process requests for medical records from physicians, attorneys, legal agencies, insurance companies, governmental agencies, hospitals, Mass Pro, audits, and former/current patients
* Review and processes record requests to determine presence and accurate completion of authorization for release of information; Contact patient, physician, or other appropriate party to secure absent/inappropriate authorization
* Receive and forward faxed requests for medical information from various agencies
* Process medical records requests and verify their identification and authorization
* Always maintain media in all printers, which may require lifting or carrying cases of media
* Have knowledge of or be quick to learn all software and hardware computerized equipment
* Maintain strict confidentiality of all patient information and documentation
* Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment
* Work on a team toward surpassing departmental goals and objectives across multiple departments and facilities
* Attend all required safety training programs and describe responsibilities related to general safety, department/service safety, and specific job-related hazards
* Follow the organization's exposure control plans and bloodborne and airborne pathogens protocol
* Carry out all other duties as assigned
SCHEDULE / LOCATION
* Monday to Friday, varying hours between 6:30 am and 6:30 pm
* Non-exempt, Union, Full-time
* Float between Pasco, Kennewick, and Richland clinic sites
WAGE / STATUS
* $18.44-$20.77/hour; up to $23.86/hour
* This is a Union / Bargaining Unit position, non-exempt
BENEFITS AND WELL-BEING
* A flexible schedule for creating a healthy work-life balance
* Competitive pay for highly qualified individuals (you!)
* Benefits package including medical, dental, vision, life, disability, retirement with employer match, and paid sick/vacation time
* Conveniently located within a 3-4 hour drive to major metropolitan areas such as Seattle, Portland, Spokane, and Coeur d'Alene
* Conveniently located between major outdoor recreational hubs such as Mount Rainier National Park, White Pass/Bluewood/Schweitzer Ski Resorts, Snoqualmie/Palouse/Multnomah Falls, wine country, and more!
WHY TCCH?
At Tri-Cities Community Health, we are dedicated to making a lasting impact on the lives of others while keeping pace with our rapidly growing community. Enjoy flexible scheduling, excellent benefits, and a fulfilling work-life balance that allows you to embrace the 300 days of sunshine the Tri-Cities has to offer! As a healthcare professional with TCCH, you'll be a part of a collaborative team focused on providing comprehensive care to the underserved and underinsured populations of our community - creating meaningful, generational change.
Requirements
* Minimum high school diploma or GED
* Minimum three (3) years of experience in general medical, dental, BHS, or specialized medical setting preferred
* Strong organizational skills to manage multiple responsibilities simultaneously across multiple departments and facilities
* Completion of yearly competency trainings on customer service, UDS data, migrant and seasonal worker populations, insurance, and sliding fees programs
* Proficient in English and another language (Spanish, Russian, Mandarin, or other) preferred
Medical Scheduler (Temporary)
Medical Receptionist Job 8 miles from Kennewick
Temporary Description
Our Company
AnovaWorks has led the way for operation of regional employer-based health care clinics. We've introduced the benefits of building trusting relationships and bringing health care to the workforce in the workplace for both the employee and the employer.
The focus of our employer-based clinics include wellness, health education, urgent care and illness prevention, as well medical surveillance, work injury treatment, occupational health services and primary care. We are driven to bring evidence-based, innovative, quality health care to the companies we serve and their employees. Our origin, values, and beliefs in the collaboration between employee, employer, the workers' compensation system is and will always be at the center of what we do.
The Position
This position is responsible for medical scheduling at Hanford for workers for examinations using scheduling systems. This position is responsible for gathering accurate information and making scheduling arrangements as well as responding to questions regarding medical exams, Employee Job Task Analysis (EJTA) program assignments and scheduled appointments.
Responsibilities
Determined which workers are due for exams and which exams should be included in an appointment.
Prioritizes examination and schedules workers based on examiner availability, examination content, and work location.
Coordinates available appointment times for multiple service appointments to minimize worker's time away from work.
Refines the schedule to meet daily and emergency needs of clients and patients.
Operates the scheduling system and maintains system data according to established procedures.
Interacts with Site personnel for day-to-day scheduling functions via phone and email.
Enters scheduling system data to ensure accuracy and validity.
Prepares various system reports according to established procedures.
Develops, updates, reviews, and maintains scheduling procedures and desk instructions.
Maintains and adheres to document control system to ensure uniform control documentation.
May provide system training to scheduling system users.
Assists the medical support services (MSS) manager or other occupational medical clinic management with preparation or analysis of scheduling data and reports upon request.
Adheres to and fosters acceptable health and safety practices.
Performs other related duties as assigned.
Requirements
Education/ Experience
High school diploma or equivalent.
Previous work experience in a medical setting as a receptionist or equivalent
Excellent customer services skills.
Strong computer skills with experience in Microsoft office or equivalent programs.
BENEFITS
Medical, Dental & Vision
401(k) matching
Flexible Spending Account (FSA)
Employee assistance program
Life insurance
Supplemental Insurance
Holiday pay
Paid Time Off
Continuing Medical Education
Pay
$27.00 per hour
PM22
Medical Receptionist - Care Center Hematology Oncology /Full-Time/Day Shifts
Medical Receptionist Job In Kennewick, WA
* Sign On Bonus Available: $2,500 with experience (Pro-Rated for Part Time Positions) Salary Range: $16.66 -$20.34 Your experience matters At Trios Health, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a Medical Receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
Essential Functions:
* Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
* Distributes and explains forms, documents, and educational handouts to patients or family members.
* Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
* Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
* Verifies insurance benefits and obtains precertification/authorization as necessary.
* Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Greets the patients and maintains direct eye contract for excellent customer service
* Answer the telephone and effectively assist all customers/patients.
* Gathers demographic information and enters/updates in computer system.
* Conducts intake activities with respect for patient's privacy and rights
* Listens attentively to patients and /or parents or caregiver.
* Reacts in positive helpful manner to questions or inquiries Interacts with waiting patients to keep them apprised of delays Notifies clinical staff of patients delays and cancellations
* Assists co-workers during heavy workloads and during absences willingly
* Accurately completes and verifies patients charges on fee slips
* Answers telephone and effectively assists customer transfers, take clear messages, spells correctly and uses proper grammar
* Oversee cash payment and accurately applies payment to patient accounts
* Prepares and maintains accurate medical records.
* Makes copies as requested Files lab and other medical documents with accuracy when required
* Demonstrated knowledge and skills necessary to communicate and provide information appropriate to age and specific needs of patients Demonstrates ability to adjust explanation of insurance, procedures and office procedures based on age or need of patient
* Assists patient need for assistance in completing forms Assures that all required forms are completed by patient Proficiently works with computer systems to communicate and maintain patient health records
* Other General Duties
* Enhance professional growth and development through educational annually.
* Coordinates with staff the need for office supplies
* Reports equipment malfunction to clinic manager
* Works as a team member with all practice staff.
Qualifications and requirements
* High school Diploma or Equivalent
* Associate's degree- Preferred
Benefits:
Medical Insurance: PPO, HRA, HDHP offered through Blue Cross Blue Shield
Dental Insurance: Offered through Delta Dental
Vision Insurance: Offered through VSP
Free EAP (Employee Assistance Program)
Paid Time Off (Up to 25 days a year or 200 hours)
Employer Paid Short-Term and Long-Term Disability
Patient Scheduler
Medical Receptionist Job 8 miles from Kennewick
Patient Scheduler -CENTRAL SCHEDULING, Kadlec Regional Medical Center, Richland, WA
Under the direction of the Patient Access/Central Scheduling Coordinator & Manager, Patient Access/Central Scheduling Representative- Level II, verifies orders, schedules, and registers, verifies insurance coverage and benefits, creates estimates, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due to the facility; Provides quality customer service to internal and external customers.
Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Shift: 1 FTE Full time, Variable shift, 40 hours
Required Qualifications:
2 years General office experience with public interaction.
Preferred Qualifications:
Courses in medical terminology.
Data entry, medical terminology and insurance experience.
Medical setting experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.
Senior Medical Records Clerk - Health Information Management
Medical Receptionist Job 8 miles from Kennewick
Under the general direction of the Manager, Health Information, or designee, processes a variety of patient records to support the department's mission to secure and maintain accurate patient health information. Tasks include: Customer service both face to face and telephone or correspondence, document capture processing, health information report routing, release of information (ROI), data abstracting and reporting to external entities, maintaining logs, and functions related to billing and collections for ROI.
Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Preferred Qualifications:
* Associate's Degree
* 2 years Customer support experience
* 2 years working with personal desktop computers, printers
* 1 year Health Information Management or equivalent related health care setting
* Experience with electronic patient health systems
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.
Bilingual Front Desk Support - Receptionist
Medical Receptionist Job 8 miles from Kennewick
Job Details Richland - Richland, WA Full Time $17.00 - $20.00 Hourly Up to 25%Description
Hours: Monday-Thursday from 9:15 am to 6:15 pm, and Friday from 8:00 am to 5:00 pm
Wage: $17.00 - $20.00
Benefits
• Medical/Dental
• FSA
• 403(b) Retirement
• Additional Voluntary Benefits
• Paid Holidays
• Vacation/Sick Leave
• Education Assistance Program
• Employee Assistance Program
• Longevity awards
Position Summary:
The Front Desk Support Receptionist will provide support to the Agency by offering efficient and caring service to all callers and clients, to relay accurate and timely information to staff and to complete work in a timely, professional fashion according to Agency standards.
Responsibilities:
Provide clerical support for all Agency departments
Answer telephone calls and relay messages as needed, follow confidentiality and HIPAA protocol at all times
Greet and refer all clients/visitors to appointments and meetings
Monitor children in waiting area to prevent noise and traffic in halls
Maintain schedule of staff who are on duty/trainings sick leave
Receive and distribute incoming mail accurately to all Agency Departments
Prepare and meter all outgoing mail and deliver to post office drop box
Complete monthly postage report
Check all equipment to ensure readiness for use (including stocking paper, toner, etc.)
Collect and receipt donations
Perform front desk opening and closing procedures per protocol manual
Supply audit/stocking
Key audit
Prepares for urgent diapers if staff is off
Complete CRJ daily and cash sheets
Provide support specific to the outpatient mental health program
Check clients in for appointments
Collect (at time of service) and receipt all client payments
Check Medicaid/commercial insurance eligibility daily
Announce arrival of clients to clinicians
Make changes to appointments accordingly
Schedule/reschedule appointments as needed
Send clinician letters as requested, confirming back via email when completed
Ensure all outpatient forms are well-stocked
Complete rush basket assignments daily and accurately
Maintain positive, outgoing team atmosphere towards staff and clients
Greet clients and staff in a professional, friendly and attentive manner
Be professional, yet assertive with clients (ie. payments, confidentiality, waiting area rules,)
Keep all personal information regarding self/clients/staff in confidence at all times
Answer phones promptly and cordially
Ensure that noise level in reception area is kept at a low level
Be flexible to meet the requirements of the position
Perform other duties as assigned
Qualifications Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 90% of the time.
Non-Physical Requirements:
Education
Associates Degree or Business School training preferred
High School Diploma
Experience
2 years experience in a Receptionist or Secretarial position
Special Skills
Pleasant, professional, welcoming and friendly demeanor with staff and clients
Bilingual (English/Spanish) Required
Detail-oriented and able to manage multiple-line telephone system in a busy office setting, which requires multiple task management
Computer word processing using MS Word
Experienced use of standard office equipment, including copier, fax, answering machine, postage meter, and calculator
Ability to maintain a positive, team-oriented service attitude toward clients and staff at all times
Licensure, Registration, Certification
Valid Washington State driver's license and minimum required liability insurance for WA State
Must be deemed insurable as determined by Catholic Charities liability insurance provider
Employment is conditional upon:
Being cleared by criminal background check and fingerprinting when required
Patient Service Specialist - Kadlec - Multiple Clinics/Centralized Staffing
Medical Receptionist Job 8 miles from Kennewick
Under the general direction of the Clinic Manager/supervisor, a Patient Services Specialist performs a variety of medical office assistant functions to support the daily operations of the clinic. This position participates as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families.
Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Preferred Qualifications:
1 year of Customer service-related experience.
6 months of Office experience, medical office
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Patient Coordinator
Medical Receptionist Job In Kennewick, WA
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $20 - $23 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Medical Receptionist - Relief
Medical Receptionist Job 41 miles from Kennewick
Join our team as a relief Medical Receptionist at Family Medical Center in Walla Walla, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our members.
We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew " for a glimpse into our dedication to our communities, health, and families.
What We Offer
$17.82-$21.83/hour DOE with the ability to go higher for highly experienced candidates
What You'll Do:
Handle phone calls, greet patients, manage logs, and provide translation services
Collect patient data and maintain records
Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries
Maintain cash box and complete other assigned tasks
Qualifications:
High School Diploma or General Education Diploma (GED)
One year's experience as a receptionist in a clinic is preferred
Bilingual (English/Spanish) required at a level 9
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to professionally interact with patients, Providers, and staff
Ability to deliver outstanding customer service
Basic knowledge of medical terminology & healthcare billing insurance is desired
Basic proficiency in Microsoft Outlook, Word, and Excel
Our mission celebrates diversity. We are committed to equal-opportunity employment.
Contact us at ...@yvfwc.org to learn more about this opportunity!
Patient Scheduler
Medical Receptionist Job 8 miles from Kennewick
Patient Scheduler -CENTRAL SCHEDULING, Kadlec Regional Medical Center, Richland, WA
Under the direction of the Patient Access/Central Scheduling Coordinator & Manager, Patient Access/Central Scheduling Representative- Level II, verifies orders, schedules, and registers, verifies insurance coverage and benefits, creates estimates, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due to the facility; Provides quality customer service to internal and external customers.
Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Shift: 1 FTE Full time, Variable shift, 40 hours
Required Qualifications:
2 years General office experience with public interaction.
Preferred Qualifications:
Courses in medical terminology.
Data entry, medical terminology and insurance experience.
Medical setting experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
About the Team
Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care.
Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 349942
Company: Kadlec Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 3010 CENTRAL SCHEDULING
Address: WA Richland 1155 Jadwin Ave
Work Location: Kadlec 1155 Jadwin-Richland
Workplace Type: Hybrid
Pay Range: $17.73 - $27.09
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
RequiredPreferredJob Industries
Other
Patient Service Specialist III- Float
Medical Receptionist Job 3 miles from Kennewick
Full-time Description
ABOUT US
In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Qualified Health Center (FQHC), TCCH stands tall in the community, boasting six clinical sites strategically positioned to provide comprehensive primary care services to the underserved populations of Pasco, Kennewick, Richland, and the neighboring cities. Serving as the trusted medical home for our patients, TCCH offers a wide range of services - from dental care, optometry, and pharmacy needs to behavioral health and endocrinology. Our spectrum of services is continually expanding as our community grows. Our excellent care extends beyond the walls of our clinics, seamlessly connecting patients to vital social services like WIC and Maternal Support Services. And for those facing logistical barriers, we go the extra mile, ensuring access to prescribed medication by delivering directly to their doorstep. Everything we do reflects our core values of Quality, Respect, and Service.
OPPORTUNITY
TCCH is growing and actively recruiting Patient Services Specialists (PSS) to join our Care Teams across all our care sites. We are seeking passionate, driven individuals who align with our values of Quality, Respect, and Service, and are eager to make a meaningful impact on the well-being of our patients. Under the direct supervision of the Site Manager, the PSS provides exceptional customer service to all patients, customers, clients, coworkers, and staff. With a smile, the PSS acknowledges and greets every site visitor entering our clinics. PSS staff cover all sites and service lines under the Unified Customer Service Department Manager. PSS staff are required to meet front desk metrics that include full patient registration, eligibility verification, insurance card scanning, email reviewing, and documenting time of service collection. PSS is responsible for accurately collecting all UDS data, family size, and household income for our clients. When creating claims, PSS ensures patient eligibility and proper insurance policy selections while managing daily completion of miscellaneously assigned departmental tasks. All responsibilities will take place while working closely with providers and care teams to ensure patient care is thoroughly achieved.
FUNCTIONS
Complete all registrations in a professional, accurate, and customer-oriented manner
Obtains information from patients' health insurance or managed care identification card
Understand and consistently demonstrate daily compliance to standardized practices and procedures in all areas of collecting, handling, and storage of cash funds tills.
Answer all incoming calls appropriately, as evidenced by the Manager's observation
Respond to calls from patients, physicians, physicians' office staff, and peers, and uses good judgement to determine the urgency of the situation
Answer, screen, prioritize, and redirect calls for the appropriate department
Answer questions, handle routine matters, and take messages
Schedule all appointments for patients on the scheduling system and work with the manager to meet scheduling goals
Process requests for medical records from physicians, attorneys, legal agencies, insurance companies, governmental agencies, hospitals, Mass Pro, audits, and former/current patients
Review and processes record requests to determine presence and accurate completion of authorization for release of information; Contact patient, physician, or other appropriate party to secure absent/inappropriate authorization
Receive and forward faxed requests for medical information from various agencies
Process medical records requests and verify their identification and authorization
Always maintain media in all printers, which may require lifting or carrying cases of media
Have knowledge of or be quick to learn all software and hardware computerized equipment
Maintain strict confidentiality of all patient information and documentation
Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment
Work on a team toward surpassing departmental goals and objectives across multiple departments and facilities
Attend all required safety training programs and describe responsibilities related to general safety, department/service safety, and specific job-related hazards
Follow the organization's exposure control plans and bloodborne and airborne pathogens protocol
Carry out all other duties as assigned
SCHEDULE / LOCATION
Monday to Friday, varying hours between 6:30 am and 6:30 pm
Non-exempt, Union, Full-time
Float between Pasco, Kennewick, and Richland clinic sites
WAGE / STATUS
$18.44-$20.77/hour; up to $23.86/hour
This is a Union / Bargaining Unit position, non-exempt
BENEFITS AND WELL-BEING
A flexible schedule for creating a healthy work-life balance
Competitive pay for highly qualified individuals (you!)
Benefits package including medical, dental, vision, life, disability, retirement with employer match, and paid sick/vacation time
Conveniently located within a 3-4 hour drive to major metropolitan areas such as Seattle, Portland, Spokane, and Coeur d'Alene
Conveniently located between major outdoor recreational hubs such as Mount Rainier National Park, White Pass/Bluewood/Schweitzer Ski Resorts, Snoqualmie/Palouse/Multnomah Falls, wine country, and more!
WHY TCCH?
At Tri-Cities Community Health, we are dedicated to making a lasting impact on the lives of others while keeping pace with our rapidly growing community. Enjoy flexible scheduling, excellent benefits, and a fulfilling work-life balance that allows you to embrace the 300 days of sunshine the Tri-Cities has to offer! As a healthcare professional with TCCH, you'll be a part of a collaborative team focused on providing comprehensive care to the underserved and underinsured populations of our community - creating meaningful, generational change.
Requirements
Minimum high school diploma or GED
Minimum three (3) years of experience in general medical, dental, BHS, or specialized medical setting preferred
Strong organizational skills to manage multiple responsibilities simultaneously across multiple departments and facilities
Completion of yearly competency trainings on customer service, UDS data, migrant and seasonal worker populations, insurance, and sliding fees programs
Proficient in English and another language (Spanish, Russian, Mandarin, or other) preferred
Medical Receptionist - Care Center 5th Floor/Full-Time/Day Shifts
Medical Receptionist Job In Kennewick, WA
Salary Range: $16.66 - $20.34 * Your experience matters At Trios Health, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a Medical Receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
Essential Functions
* Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
* Distributes and explains forms, documents, and educational handouts to patients or family members.
* Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
* Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
* Verifies insurance benefits and obtains precertification/authorization as necessary.
* Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
* Greets the patients and maintains direct eye contract for excellent customer service
* Answer the telephone and effectively assist all customers/patients.
* Gathers demographic information and enters/updates in computer system.
* Conducts intake activities with respect for patient's privacy and rights
* Listens attentively to patients and /or parents or caregiver.
* Reacts in positive helpful manner to questions or inquiries
* Interacts with waiting patients to keep them apprised of delays
* Notifies clinical staff of patients delays and cancellations
* Assists co-workers during heavy workloads and during absences willingly
* Accurately completes and verifies patients charges on fee slips
* Answers telephone and effectively assists customer transfers, take clear messages, spells correctly and uses proper grammar
* Oversee cash payment and accurately applies payment to patient accounts
* Balances cash at end of day for deposit.
* Prepares and maintains accurate medical records.
* Makes copies as requested
* Files lab and other medical documents with accuracy when required
* Demonstrated knowledge and skills necessary to communicate and provide information appropriate to age and specific needs of patients
* Demonstrates ability to adjust explanation of insurance, procedures and office procedures based on age or need of patient
* Assists patient need for assistance in completing forms
* Assures that all required forms are completed by patient
* Proficiently works with computer systems to communicate and maintain patient health records
* Other General Duties; Enhance professional growth and development through educational annually.
* Coordinates with staff the need for office supplies
* Reports equipment malfunction to clinic manager
* Works as a team member with all practice staff.
Qualifications and requirements
* High School Diploma or Equivalent
*
Benefits:
Medical, Dental and Vision Insurance: PPO, HRA, HDHP offered through Blue Cross Blue Shield
Free EAP (Employee Assistance Program)
Paid Time Off (Up to 25 days a year or 200 hours)
Employer Paid Short-Term and Long-Term Disability
Patient Scheduler
Medical Receptionist Job 8 miles from Kennewick
Patient Scheduler -CENTRAL SCHEDULING, Kadlec Regional Medical Center, Richland, WA Under the direction of the Patient Access/Central Scheduling Coordinator & Manager, Patient Access/Central Scheduling Representative- Level II, verifies orders, schedules, and registers, verifies insurance coverage and benefits, creates estimates, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due to the facility; Provides quality customer service to internal and external customers.
Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Shift: 1 FTE Full time, Variable shift, 40 hours
Required Qualifications:
* 2 years General office experience with public interaction.
Preferred Qualifications:
* Courses in medical terminology.
* Data entry, medical terminology and insurance experience.
* Medical setting experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.
Associate Patient Services Specialist
Medical Receptionist Job 8 miles from Kennewick
Associate Patient Services Specialist - PATIENT ACCESS, Kadlec Regional Medical Center, Richland, WA
Under the general supervision of the MGR PATIENT ACCESS/SCHEDULING, performs patient registration and pre-registration of scheduled accounts, verify insurance coverage, benefits, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due the facility and provides quality customer service to internal and external customers.
Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Shift: 0.01 FTE, Part-Time; On-Call, Variable shift
Required Qualifications:
6 months Customer service experience.
Preferred Qualifications:
General office experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.
Patient Coordinator
Medical Receptionist Job In Kennewick, WA
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $20 - $23 / hour
At Aspen Dental, we put You First. We offer:
* A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
* Free Continuous Learning through TAG U
How You'll Make a Difference
As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
* Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
* Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
* Balance nightly deposits and credit card processing
* Additional tasks as assigned by the Manager
Preferred Qualifications
* High school diploma or equivalent
* Strong communication and interpersonal skills with an ethical mindset
* High regard for time management
* Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
* May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Referral Specialist
Medical Receptionist Job 3 miles from Kennewick
Join our team as a Referral Specialist at Miramar Health Center in Kennewick, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers.
We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew , " for a glimpse into our dedication to our communities, health, and families.
What We Offer
$17.82-$21.83/hour DOE with the ability to go higher for highly experienced candidates
Additional pay for your bilingual skills!
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, eight paid holidays, and much more!
What You'll Do:
Manage work queues regarding referral activity daily to ensure timely processing and/or completion.
Assist with patient referrals for additional services needed with internal and external medical facilities.
Assist with patient insurance authorization.
Assist with appointment setup as needed.
Coordinate follow-up between referral source and patient.
Ensure chart notes and follow-up documentation are linked to the referral.
Provide translated educational materials and directions to patients when necessary.
Process incoming correspondence and respond to calls, emails, and faxes.
Perform other duties as assigned.
Qualifications:
High School Diploma or General Education Diploma (GED)
One year's experience working in a medical and/or dental front office setting; with insurance referrals and authorizations, is preferred
Bilingual (English/Spanish) is required at level 9
Knowledge of or ability to learn medical terminology required
Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment
Excellent communication and interpersonal skills
Strong organizational skills
Our mission celebrates diversity. We are committed to equal-opportunity employment.
Contact us at ...@yvfwc.org to learn more about this opportunity!