Receptionist
Medical Receptionist Job 14 miles from Hinsdale
A prestigious law firm in Chicago is seeking a friendly and efficient Receptionist to manage their busy front of house operation. The ideal candidate will be highly organized and comfortable handling a high volume of phone calls and will enjoy being the first point of contact for clients both via phone and in person. This position is open due to promotion and offers room for growth! This role is fully onsite and offers a salary of $40-45k, along with benefits including health insurance, PTO, & a 401(k) plan.
Key Responsibilities of the Receptionist:
Serve as the primary point of contact, greeting clients, visitors, and staff professionally and warmly
Answer and direct calls from multiple phone lines, handling inquiries and messages swiftly and accurately
Manage appointment scheduling and coordinate conference room reservations
Keep the reception area organized and welcoming
Handle mail, packages, and deliveries efficiently
Provide general administrative support to attorneys and office staff, including data entry, document preparation, and filing
Monitor and manage office supplies inventory, placing orders when needed
Qualifications of the Receptionist:
Previous experience as a receptionist required; experience in a law firm or professional services environment is advantageous
Strong multitasking skills and attention to detail
Excellent verbal communication and interpersonal skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
P-6
Front Desk Receptionist
Medical Receptionist Job 14 miles from Hinsdale
Receptionist (Part-Time)
LG Group is seeking a Part-Time Receptionist to join our talented team! Everything we do is powered by our people. Our culture is founded on collaborative teamwork, empowerment of our people, and an employee experience focused on growth and development making LG a best-in-industry place to work. With a deep recognition that we will only go as far as our people will take us, we are committed to investing in our talent through consistent mentorship and continuous feedback with a focus on career growth through goal setting. At LG, we know a career is more than just a job, it's the pursuit of passion.
Role Summary
As a receptionist, you will play a crucial role in upholding the professionalism and hospitality of our real estate development and construction firm. Working from our office headquarters, you will be the first point of contact for clients, investors, guests, and office employees. This role requires exceptional interpersonal skills, attention to detail, and the ability to manage multiple tasks efficiently. You will be responsible for maintaining a welcoming and organized front desk area, ensuring that all visitors receive a positive and professional experience.
What You'll Be Doing
Greet and welcome guests as they arrive
Answer and direct phone calls
Manage and organize the front desk area
Support conference room coordination and meeting management
Provide general administrative support
Manage the receipt of deliveries and notification to recipients
Handle inquiries and provide information about the company
Assist with various tasks as needed
Qualifications for Success
Experience in customer service, hospitality and / or administrative assistant roles preferred
Passionate individual who prioritizes teamwork and collaboration
Critical thinking with a resourceful mindset
Strong analytical, interpersonal, and written communication skills
Professional appearance and demeanor
Proficiency with business phone lines, calendar management and office software (e.g., Microsoft Office)
Excellent organizational and multitasking abilities
Ability to work 8-12 hours per week from the office
LG Group is a full-service real estate development, construction, and design firm. LG Development is an integrated development company anchored by ingenuity, teamwork, and expertise. By assembling finance, design, marketing, leasing, and management teams under one roof, each phase of the development process blends seamlessly to provide a holistic approach, resulting in a higher-level of collaboration, innovative thinking, and risk management. LG Construction is a full-service construction company powered by collaboration, creativity, and resourcefulness. Our portfolio is diverse but focuses on hospitality, retail, core and shell, residential and multi-family. LG Design uses a project's history, surroundings, and audience to create a sophisticated aesthetic that combines the latest design trends, best-in-class technology, and a thoughtful use of materials to elevate any space.
Member Care Coordinator
Medical Receptionist Job 4 miles from Hinsdale
Apply: Email your resume to ************** or call ************.
Job Title: Member Care Coordinator
Duration: 3 Months (Contract to hire permanent)
Location: Full-time remote, but training will be a few days onsite pay rate should align to conversion salary telephonic based role
Pay Rate: $50K-$60K at the high end - Pay rate range 25.00 -30.00 on W2.
BASIC FUNCTION:
This position is responsible for conducting home health assessment, contacting identified members to inform and educate them on health care programs to address their personal health plan needs, engaging the member in discussion of adherence to personal health plans, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities.
ESSENTIAL FUNCTIONS:
Responsible for home health assessments and system updates.
Perform outreach and follow up attempts to members on their health care plan.
Build relationships with members to encourage compliance with care plans and to alert the Case Manager quickly when issues arise.
Inform and educate members on their program, may use supplied scripts. Complete records in system by performing data entry. Encourage member usage of our programs, including arranging appointments and additional member services (e.g., transportation). Generate appropriate correspondence and send to member manually, electronically, or telephonically.
Conduct check-ins with members to review individual care plan goals.
Maintain production requirements based on established department business needs.
Provide support to the clinical team by performing the non-clinical functions (as identified by the business process) necessary to generate, manage, and close a case within the platform.
Receive, analyze, conduct research and respond to telephone and/or written inquiries. Process information from member or provider to determine needs/wants and ensure customer questions have been addressed. Respond to customer or send to appropriate internal party.
Notify help desk of system issues.
Perform data entry function to update customer or provider information.
Obtain required or missing information via correspondence or telephone.
May serve as contact for the various groups regarding claims which involves conducting research, obtaining medical records/letters of medical necessity from TMG, reopen or initiate new cases as needed and refer case to clinicians.
Support and maintain communications with various in-house areas regarding groups concerns, i.e.: Marketing, Provider Affairs, and SSD.
Communicate and interact effectively and professionally with co-workers, management, customers, etc.
Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
Maintain complete confidentiality of company business
Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.
JOB REQUIREMENTS:
Bachelor of Social Work or Psychology OR LVN, LPN with 1 year experience in managed care systems OR RN OR 3 years care coordination for a state managed or waiver program OR 3 years managed care systems experience.
Behavioral health experience in some capacity (acute inpatient or residential treatment settings preferred).
Knowledge of medical terminology
Experience coordinating member medical related needs, providing assistance to members, and analyzing member needs
PC proficiency including Microsoft Office applications
Customer service skills
Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical issues
Current state driver license, transportation, and applicable insurance
Ability and willingness to travel
Central Scheduler
Medical Receptionist Job 16 miles from Hinsdale
Accurate utilization of computerized central scheduling system to provide customers with timely, courteous, and proficient scheduling.
Maintain thorough knowledge of the scheduling requirements of the hospital ancillary departments and respond proactively to changes in the needs of these departments (i.e. calendar changes, new procedures to be added, new providers, etc.)
Completes the Medicare Questionnaire for all Medicare patients, ensuring inpatients receive the important Medicare Message document. Collects and documents all third-party payor information for each patient, maintaining current knowledge of all payor mechanisms as they relate to the registration process. Ability to assign correct insurance code.
Provide patient/customer with accurate preparation information prior to exam.
Promote increased utilization of Good Shepherd Hospital services by maintaining customer-focused attitude and responses.
Accurately obtain and document orders for scheduled diagnostic tests. Contact department as appropriate for same-day appointments.
Maintains confidentiality of patient records. Monitors work volumes and notify the coordinator person of back logs. Obtains patient reservation from physicians, physician's staff, nursing unit and outpatient areas. Accurately obtains any updated patient demographic information and enters into hospital computer system.
Responsibilities:
2 years healthcare scheduling experience
Medical Terminology experience
4+ years healthcare scheduling experience, and familiar with behavioral health.
Experience:
Successful completion of a data entry assessment Excellent customer servicesand communication skills- Effective organizational skills
Computer literate. Ability to multi-task- Knowledge of office equipment Ability to proficientlycommunicate with the public- Medical terminology skills and understanding of diagnosis and procedure coding conversions. Demonstrated knowledge of proper insurance coding.
Demonstrated knowledge of Managed Care systems requirements.
Demonstrated knowledge of pre-certification requirements.
Demonstrated problem solving skills. Conducts all activities withknowledge and understandingof the hospital's mission and values, regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, the overall revenue cycle procedures, and the hospital's policies.
Skills:
Schedule patient utilizing established customer-focused procedures.
Determine testing variables and prevent scheduling conflicts.
Insure proper test sequencing when multiple testing is ordered.
Accurately enter all required patient demographic data in registration application. Obtains and accurately codes insurance information into hospital computer system. Ensures patients are registered within time frame set by policies. Prepare registration for pre-registration check in.
Education:
Associate's degree
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Peruka
Email: *****************************
Internal Id: 25-33939
Scheduler
Medical Receptionist Job 16 miles from Hinsdale
Job Title: Central Scheduler
Pay Rate : $20 - $25/hour
Duration: 3 Months
Shift: 8 hours Day
Standard Hours: 40 hours
The Central Scheduler ensures prompt and courteous service to patients, physicians, and hospital departments by providing accurate and efficient scheduling. Responsibilities include collecting and recording patient demographic, insurance, and clinical data while ensuring a positive customer experience.
Key Responsibilities:
1. Appointment Scheduling & Patient Registration (65%)
Accurately schedule appointments for outpatient diagnostic tests and procedures.
Maintain knowledge of scheduling requirements and updates for hospital departments.
Prevent scheduling conflicts and ensure proper test sequencing.
Enter and update patient demographic and insurance information in the system.
Ensure timely registration and pre-registration processes.
2. Insurance & Billing Coordination (10%)
Review physician orders against payer coverage requirements.
Conduct insurance eligibility checks and enter accurate insurance codes.
Explain insurance policies and obtain necessary patient authorizations.
3. Staff Communication & Development (10%)
Attend at least 80% of department meetings.
Participate in problem-solving initiatives.
Complete all mandatory training and skill competency assessments.
4. Customer Service & Patient Experience (10%)
Provide accurate pre-exam preparation instructions to patients.
Maintain confidentiality and professionalism in all interactions.
Address patient and physician inquiries efficiently and courteously.
5. Continuous Quality Improvement (5%)
Participate in quality improvement initiatives and data collection efforts.
Ensure adherence to hospital policies, safety measures, and compliance requirements.
Required Qualifications:
Skills & Experience:
High school diploma with 2 years of healthcare experience.
Basic knowledge of medical terminology and insurance coding.
Strong customer service and communication skills.
Ability to multi-task in a fast-paced environment.
Strong organizational and computer skills.
Experience with insurance coding and patient scheduling.
Certifications (Preferred):
Certification in Medical Coding or Medical Terminology.
Work Conditions:
Fast-paced environment with time-sensitive tasks.
Moderate typing and data entry work.
Flexible schedule, including weekends and holidays as needed.
Impact & Reporting Structure:
Direct contact with patients, physicians, and hospital staff.
Works independently with minimal supervision, referring complex issues to management. Supports the hospital's revenue cycle and patient service goals.
Front Desk Receptionist & Social Media Coordinator
Medical Receptionist Job 4 miles from Hinsdale
We are looking for a dynamic and charismatic Front Desk Receptionist & Social Media Coordinator to join our fast-paced team. This role is ideal for an outgoing individual who is not only enthusiastic about engaging with guests but also possesses strong digital skills. If you are creative, tech-savvy, and have a flair for social media, we want to hear from you!
Key Responsibilities:
Greet and welcome visitors with a friendly and professional attitude, ensuring a positive first impression.
Manage front desk operations, including answering phone calls, scheduling appointments, and handling inquiries.
Assist in managing Google Docs, ensuring documents are organized and accessible.
Create and manage content using Canva and Adobe for social media platforms and marketing materials.
Utilize Microsoft Excel and Word at an intermediate level to support daily operations and reporting.
Coordinate meetings by setting up Zoom calls and sending out calendar invites.
Conduct interviews and greet candidates, providing a welcoming atmosphere.
Conceptualize and develop creative content ideas for social media campaigns, actively engaging with our audience.
Qualifications:
Outgoing and friendly personality with excellent communication skills.
Experience in customer service or receptionist roles is a plus.
Proficient in Google Docs, Canva, Adobe, Microsoft Excel, and Word at an intermediate level.
Strong understanding of social media platforms and trends.
Creative thinker with the ability to generate engaging content and ideas.
Comfortable managing multiple tasks and working in a fast-paced environment.
Keywords:
Receptionist, Front Desk, Social Media Coordinator, Google Docs, Canva, Adobe, Microsoft Excel, Word, Content Creation, Customer Service, Outgoing Personality, Zoom Meetings, Creative Ideas.
Join our team and be the welcoming face of our organization while showcasing your creativity and digital skills!
Patient Care Liaison-traveling to Nursing Facilities
Medical Receptionist Job 24 miles from Hinsdale
Medical company is looking for a Clinical Liaison to grow and maintain our presence in Chicagoland. We provide state of the art cardiac monitoring in various settings such as MD offices and Long-Term Care facilities. Our staff provides "hands on care" with the testing of pacemakers, defibrillators and cardiac monitoring. Additionally, you will educate your healthcare colleagues on optimum testing available for rapid diagnosis and treatment for their patients.
This position involves visiting nursing facilities in your service area. You will provide direct patient care, and also grow our presence by obtaining new referrals and new clients. No two days are the same! You must enjoy interacting with the elderly as well as with members of the management team in long term facilities and physician offices.
This is a travel position for Chicagoland (appx 20-80 miles per day). We compensate via a base salary, benefits (PTO, 401K and health), a monthly bonus package and car allowance. Salary is commensurate with experience. This is a full time position.
Key Responsibilities:
Performing pacemaker/ICD transmissions, holter and MCT (Mobile Cardiac Telemetry) hook-ups for our patients;
Obtaining and submitting new patient information, diagnosis reports; documenting all patient and facility notes accurately and timely
Promoting other Lev Diagnostics services (MCT, holter and event monitoring) to our current accounts as well as growing Lev presence in your territory;
Manage existing accounts within the assigned territory, ensuring quality, long-term trusting business relationships;
Maintain a dynamic customer list and ensure continuous follow up with customers to build relationships and generate new business utilizing our CRM system.
Requirements:
Associate's Degree required, Bachelor's Degree preferred.
At least 3 years of service healthcare experience .
Background in cardiac care or long term care facilities is a plus.
Understanding difference between Medicare and private insurances; difference between Medicare part A and B.
This position requires driving/local travel. Driver's license, clean driving record and reliable personal vehicle are required.
Clean background check is required.
Desired Skills:
Our ideal candidate must be knowledgeable, compassionate, honest and possess a sense of humor! We are looking for an independent, hard worker with a desire to grow and manage the territory. The candidate should be organized and energetic, in addition to thriving in building relationships and maintaining a priority on customer service.
Medical Receptionist- Morris Illinois
Medical Receptionist Job In Hinsdale, IL
Greet patients with great customer service
Answer phone calls and patient questions in a friendly and helpful tone
Provide patients with initial paperwork and obtain copies of insurance and identification cards
Assist patients with follow-up appointments, and fulfill medical documentation requests
Willing to be cross-trained and perform other duties for other roles in the clinic such as a medical assistant
Perform opening and closing procedures and duties
Qualifications
High School Diploma or GED required
Previous medical office experience preferred
Knowledge of Experity EMR preferred
Weekday, Weekend and Holiday work availability
While performing the duties of this job, the employee is regularly required to sit and frequently required to walk for long periods of time
Potential exposure to potentially infectious materials and chemicals
Benefits
PTO
Health insurance
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
Medical Receptionist
Medical Receptionist Job 18 miles from Hinsdale
$19.75 - $20.75 an hour
Job DescriptionJob Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.75 - $20.75/hour Location: 2124 Ogden Avenue STE 301 Aurora, IL 60504Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes . Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support:Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree preferred . 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Medical Receptionist- Bilingual
Medical Receptionist Job 9 miles from Hinsdale
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Participates in daily and weekly huddles to provide details on patients.
Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
Maintains the confidentiality of patients' personal information and medical records.
Reviews patients' personal and appointment information for completeness and accuracy.
Transmits correspondence by mail, email or fax.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
High school diploma or equivalent education required
$13.88/$19.83 - hourly
Employee Benefits ******************************************************
Graduation from a nationally accredited Medical Assistant program preferred
A minimum of 1 year of work experience in a medical clinic or similar environment required
BLS for Healthcare Providers preferred
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
Medical Receptionist
Medical Receptionist Job 24 miles from Hinsdale
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or equivalent education required
+ Graduation from a nationally accredited Medical Assistant program preferred
+ A minimum of 1 year of work experience in a medical clinic or similar environment required
+ $19.00 -$21.00 - Hourly
+ Employee Benefits ******************************************************
+ BLS for Healthcare Providers preferred
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
Bilingual Medical Receptionist / Phlebotomist
Medical Receptionist Job 5 miles from Hinsdale
The ideal candidates must be professional, honest, committed, reliable, mature and able to work as a team-player to provide high quality patient care.
We are a private practice located in Elgin Illinois and our specialty is Allergy, Asthma, Clinical & Reproductive Immunology.
REQUIRED:
You must be able to work clinical hours, includes Saturday's ( mandatory).
Live within 15/20 minutes or within a 10-15 mile radius of the clinic.
Bilingual in Spanish
Must have reliable transportation.
** If the location is too far we kindly ask that you pass on applying due to the nature of our field reliability is of great importance**
Clinic Hours:
Monday - 1pm-7pm
Tuesday & Friday - 9am-4pm
Wednesday - 9am-5pm
Saturday - 9am-1pm
CLINIC CLOSED ON THURSDAY
Job Description:
Greet patients and other visitors when they arrive.
Answer phone calls in a professional and courteous manner.
Scheduling, confirm and reschedule appointments for patients.
Answer patient questions and provide assistance when necessary.
Distribute forms to patients and ensure that required fields are complete.
Verify all health insurance, financial records and collect patient payments.
Knowledge of EMR/EHR systems & medical terminology, billing and coding.
Maintain a clean and healthy environment.
Contact patients for balances due on a weekly basis.
Maintain confidentiality of the medical practice information within HIPAA regulations .
Immunotherapy injections and blood draws.
Perform other medical duties as assigned.
Qualifications:
Previous experience in patient care or reception.
Familiarity with medical terminology.
Bilingual in Spanish required.
Phlebotomy required.
Ability to build rapport with patients, with a caring demeanor.
Must be friendly, outgoing, willing to learn and adjust to changes.
Computer skills, ability to multi-task and prioritize work.
Be professional, honest, committed, mature, reliable and have the ability to work as a team player.
Other:
Paid Lunch
PTO after one year
We do not offer Medical Benefits
Our clinic has a zero tolerance, zero harm policy for the safety of all staff and patients.
Equal Opportunity:
Our clinic is an affirmative action equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.Join our team to make a meaningful impact on the lives of our patients!
Medical Receptionist
Medical Receptionist Job 28 miles from Hinsdale
Full-time Description
About us Veterinary Specialty Center is guided by the belief that companion animals deserve state-of-the-art medical care in a kind and comforting environment. The courage of our patients, the loyalty of their human families, and the devotion of our referral veterinarians inspire our vision. It is sustained by the contributions of our compassionate, knowledgeable, and dedicated staff and built upon a tradition of providing unsurpassed healthcare for animals.
Veterinary Specialty Center, located in Bannockburn, is looking for full-time client service team members to work in our state-of-the-art companion animal hospital. Come work at an animal hospital with competitive salaries, incredible benefits, and continuing education programs.
BENEFITS:
Generous Salary
Employee Volunteer Program (we pay you to volunteer)
Financial Hardship Loans (we help when you need it most)
Quarterly Employee Social Events (bowling, zoo, baseball game, fall festival, etc.)
On-site Bistro (fresh salads, sandwiches, snacks, drinks, and incidentals)
Holiday Pay
Overtime Opportunities
Employee Referral Bonuses
Birthday and Anniversary Bonuses
401k Match Up to 6% (unheard of in the veterinary industry)
Health Insurance (domestic partnerships included)
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Free Telehealth Services
Life Insurance
Dental Insurance
Vision Insurance
Free Pet Insurance
Short Term Disability
Long Term Disability
Free Employee Assistance Program (financial, legal, and mental health services)
Free Premium Scrubs/uniform
We invest in the success of our staff
Our team includes some of the brightest talents in the veterinary field and are motivated by collaboration and lifelong learning. As Veterinary Specialty Center grows, we provide opportunities for development among our staff, fostering a shared sense of pride and ownership in our practice.
Veterinary Specialty Center is committed to inclusive hiring practices:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran status.
Women-led organization
Inclusive of minority and disadvantaged groups
LGBTQIA+ friendly workplace
Age-inclusive
Diversity and inclusion training or programs
Paid time off
Requirements
Provide VSC's Standards of Exceptional Client Service
Greet clients with a warm smile, strong eye contact, and approachable demeanor.
Guide clients through the check-in process, ensuring accurate verification and updates of patient information while maintaining a calm and supportive atmosphere during both routine and emergency situations.
Answer phone calls on a multi-line phone system in a friendly and professional manner and direct calls appropriately
Manage client and patient accounts
Schedule and confirm appointments
Self-motivated, and independent, but works well with a team
Strong multitasking skills
Demonstrate a positive outlook and maintain a professional composure
Ability to work long periods at a computer
Candidates need to speak and write fluently in English
Must be able to type a minimum of 50 wpm
Willing to take on and perform additional duties as assigned or needed
Job Type: Full-time is four 10-hour shifts per week, including weekends and some holidays.
Starting at $18.00 per hour, commensurate with experience
Healthcare setting: Veterinary Hospital
Medical Receptionist-Bilingual In Spanish
Medical Receptionist Job 7 miles from Hinsdale
Medical Receptionist are the first point of contact with the office and are responsible for providing positive patient experience over the phone and in person. Performs patient check in and check out, collects copays, and updates demographic. Obtains information over the phone for registration and schedules patient appointments. This position provides support for patient care activities in the preparation, assembly and organization of patient appointments and paperwork. Must be able to communicate well verbally and in written form. This position is fast paced and ability to multi-task is critical. Travels to satellite offices.
DUTIES:
Welcome patients by greeting them in person or on the telephone.
Check e-fax, voicemails, and personal business emails throughout the day.
Perform daily opening and closing checklists.
Participate in daily office cleaning duties.
Answers phones in a warm and friendly manner. Assists or direct caller as needed.
Schedules patient appointments in accordance with practice's protocol and provider's schedule.
Registers patient by collecting accurate demographic and insurance information.
Instructs patient on registration forms, as needed.
Scan patient paperwork, consents, and medical records.
Prepare charts for daily appointments.
Check in duties, including scan insurance cards and valid id's, distribute and receive paperwork.
Check out duties, including schedule follow-up appointments, review prescribed medications, create and print orders, schedule surgeries.
Stamp, open, and distribute or scan mail.
Call patients for appointment reminders.
Request and send medical records.
Prepare laboratory samples in paperwork for pickup.
Check outdoor HST bins and mailbox.
Assist in training of new staff.
Recognizes and utilizes safety precautions and procedures in adherence to established standards of infection control.
Participates in Quality Assurance activities.
Assumes responsibility for attending staff meetings and in-house in-services.
Performs other duties as directed
Veterinary Medical Receptionist
Medical Receptionist Job 11 miles from Hinsdale
Job Title: Veterinary Clinic Receptionist
Department: Clinic
Reports To: Executive Director/Controller
FLSA Status: Full-time Nonexempt
Pay Range: $15.00-$16.00 per hour
About Us:
A.D.O.P.T. is a private, non-profit 501(c)(3) organization that has found homes for more than 30,000 pets. We provide a temporary, loving home for dogs and cats that no longer have a family of their own. The animals in our shelter have ended up here for a variety of reasons ranging from abandonment, to rescue from an abusive situation, to owner surrender because they no longer are able to take care of them. Our animals are loving, family pets who are desperately awaiting for their forever home.
A.D.O.P.T. was founded in 1989 by a group of dedicated volunteers determined to find homes for animals in need. Over the years, our objective has remained the same: to place animals into permanent, caring homes and advance the humane treatment of animals through education.
Job Purpose:
Receptionists are responsible for scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintaining of medical records and admitting/discharging patients. Responsibilities also include mailing/faxing, operating computers, performing financial transactions, filing, and maintaining a clean office/reception area. Customer service skills, attention to detail and an upbeat personality are a must for this position. The Veterinary Clinic Receptionist must have an understanding of medical terminology and computers.
Duties & Responsibilities:
Customer service functions, including greeting visitors and answering telephones.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control
Managing medical records, charts, reports, and correspondence
Maintain front and exam rooms assist with cleaning of all areas
Additional duties as assigned
Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice.
Skills & Qualifications
Basic knowledge of using a computer
High school diploma or equivalent
Customer service experience
Bilingual a plus
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work in a fast-paced environment and remain calm under pressure
Compassionate and caring attitude towards animals and their owners
Knowledge of veterinary terminology and procedures is a plus
Working Conditions:
None: The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work).
Physical Requirements:
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Remaining upright on the feet, particularly for sustained periods of time
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
A.D.O.P.T. provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.
Consistent with the Americans with Disabilities Act (ADA), it is the policy of A.D.O.P.T. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact [name and/or department, telephone, and e-mail address].
Your employment with A.D.O.P.T. is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with A.D.O.P.T. is not guaranteed for any length of time.
Medical Receptionist -Hyde Park, IL
Medical Receptionist Job 14 miles from Hinsdale
As the Medical Receptionist for Chicago Center for Sports Medicine & Orthopedic Surgery, you are the first point of contact and the welcoming face of our practice. Your role is essential in setting the tone for a positive patient experience, managing front desk activities, and ensuring smooth operational flow within the clinic.
Key Responsibilities:
Patient Interaction:
Greet patients warmly and assist with check-in procedures, ensuring a pleasant arrival experience.
Answer incoming calls, schedule appointments, manage patient queries, and provide information about our services.
Facilitate patient check-out process, scheduling follow-up appointments, and handling payment transactions.
Administrative Duties:
Maintain patient records by updating personal and financial information in the practice management system.
Verify and update patient insurance details and ensure that all necessary paperwork is complete and accurate.
Handle administrative tasks such as filing, copying, and faxing documents, as well as sorting and distributing mail.
Communication and Coordination:
Relay important messages from patients to medical staff and ensure prompt response to patient needs.
Coordinate with other team members to manage the daily patient flow within the clinic.
Facility Management:
Oversee the waiting area, ensuring a clean and comfortable environment for patients and visitors.
Manage inventory of front office supplies and inform management of any needs for restocking.
Compliance:
Adhere to all clinic policies, including privacy regulations such as HIPAA, ensuring the confidentiality of patient information.
Qualifications & Skills:
High school diploma or equivalent; further training or certification in medical reception or related field is a plus.
Previous experience as a receptionist, preferably in a medical or healthcare setting.
Proficiency with medical office software, scheduling tools, and electronic health record (EHR) systems.
Strong organizational and multitasking abilities to handle a fast-paced environment.
Excellent communication skills, both verbal and written, with an emphasis on patient service.
Basic knowledge of medical terminology and understanding of health insurance processes.
Professional and empathetic demeanor, with a commitment to patient-centered care.
Ability to work effectively in a team and contribute to a collaborative workplace.
Physical Demands:
The job typically requires long periods of sitting and frequent use of the computer and phone.
Work Environment:
The role is predominantly based in the reception area of the clinic with regular interaction with patients, staff, and healthcare providers.
As the Medical Receptionist at Chicago Center for Sports Medicine & Orthopedic Surgery, you will play a crucial role in our mission to provide outstanding orthopedic care. Your exceptional service at the front desk helps create a welcoming and efficient environment, supporting the well-being of our patients and the success of our practice.
Medical Receptionist
Medical Receptionist Job 26 miles from Hinsdale
Under the direction of the Front Desk Manager, a medical receiptionist is an integral part of a high functioning healthcare team. A good medical receptionist is able to create a friendly welcoming and well-organized front offfice for patients, pharmaceutical reps, vendors and others. This person is able to maintain a calm and efficient environment for fielding phone calls, answering patient questions, scheduling new and follow-up appointments, registering new patients and updating records.
Medical Receptionist
Medical Receptionist Job 26 miles from Hinsdale
Full-time Description
Full-Time Medical Receptionist
On-Site
Barrington Orthopedic Specialists Schaumburg, Bartlett, Elk Grove Village, Buffalo Grove, IL
Since 1980 Barrington Orthopedic Specialists' specialty-trained experts have remained the premier orthopedic providers of the northwest Chicago suburbs, providing compassionate, individualized care for patients' bone, joint and injuries and conditions.
Barrington Orthopedic Specialists is looking for energetic, personable, motivated individuals that are team oriented with excellent customer service skills.
***This position will be primarily based in Buffalo Grove. Schaumburg/Elk Grove if needed.***
Duties:
Check patients in/out
Rooming
Scheduling patient appointments
Scan documents
Collecting co-pays and remainder balances on accounts
Verifying insurances
Scheduled Hours: Full-Time - 40 hours per week
Monday - Friday shift coverage between 7:00am - 6:00 PM
*ABILITY TO TRAVEL TO ALL FOUR LOCATIONS IS REQUIRED!*
Must be able to work primarily in Buffalo Grove. Travel to Schaumburg/Elk Grove Village as needed.
Benefits Offered:
401(k) Retirement Plan
401(k) Employer Matching
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account with Employer Contributions
Life Insurance (Employer Paid)
Long-Term Disability (Employer Paid)
Voluntary Additional Life Insurance
Voluntary Short-Term Disability
Voluntary Critical Illness Benefit
Voluntary Accidental Benefit
Voluntary ID Shield Benefit
Employee Assistance Program
Paid Time Off
Requirements
Customer Service
Strong Computer background
Electronic Medical Records (EHR
Salary Description Salary will be determined based on experience.
Receptionist
Medical Receptionist Job In Hinsdale, IL
Modern Pain Consultants is a reputable interventional pain practice dedicated to providing comprehensive and compassionate care to patients suffering from chronic pain. We are seeking a friendly and organized Receptionist to join our team and serve as the first point of contact for our patients. As a Receptionist in our interventional pain practice, you will play a vital role in creating a positive and welcoming environment, managing administrative tasks, and facilitating efficient patient flow.
Job Overview:
The Receptionist is responsible for the front desk operations, ensuring smooth patient check-ins and check-outs, and providing excellent customer service to our patients. This role requires exceptional communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare setting. The Receptionist will be an integral part of our team, contributing to the overall success of our interventional pain practice.
Key Responsibilities:
Patient Reception and Check-in:
Warmly welcome patients and visitors, ensuring a friendly and professional atmosphere.
Verify patient information, including personal and insurance details, and update electronic medical records as necessary.
Schedule patient appointments, consultations, and follow-up visits using the practice's scheduling software.
Collect patient co-pays, deductibles, and outstanding balances, and process payments accurately.
Answer phone calls, address inquiries, and provide information to patients regarding appointments, services, and general practice policies.
Appointment Coordination:
Coordinate with medical providers and staff to schedule appointments, procedures, and consultations, optimizing patient flow and minimizing wait times.
Remind patients of upcoming appointments via phone, email, or SMS, ensuring high attendance rates.
Collaborate with the clinical team to manage the scheduling of urgent or emergent patient cases.
Administrative Support:
Maintain patient records, ensuring accuracy, completeness, and compliance with privacy regulations.
Assist in obtaining and organizing patient medical records, test results, and referral documentation.
Manage incoming and outgoing correspondence, including faxes, emails, and mail.
Assist with insurance verification, pre-authorization processes, and claims-related tasks as required.
Maintain inventory of office and clinic supplies, restocking as needed.
Patient Relations:
Provide exceptional customer service to patients, addressing inquiries, concerns, and requests promptly and professionally.
Direct patients to the appropriate departments or personnel within the practice.
Maintain a welcoming and clean reception area, ensuring a comfortable and organized environment for patients.
Display empathy, patience, and sensitivity when dealing with patients experiencing pain or distress.
Team Collaboration:
Collaborate closely with the clinical and administrative teams to ensure effective coordination and communication.
Participate in staff meetings, sharing updates, observations, and suggestions for improving front desk operations and patient experiences.
Support colleagues with administrative tasks and provide backup coverage when needed.
Qualifications and Requirements:
High school diploma or equivalent; additional education or training in healthcare administration is a plus.
Proven experience as a Receptionist or in a similar customer service role, preferably in a medical or healthcare setting.
Familiarity with medical terminology, procedures, and insurance verification processes is desirable.
Excellent communication and interpersonal skills, with a friendly and professional demeanor.
Proficiency in using electronic health records (EHR) and scheduling software.
Strong organizational skills and the ability to multitask effectively.
Attention to detail and accuracy in managing patient information and administrative tasks.
Ability to handle stressful situations with composure and maintain confidentiality.
Knowledge of HIPAA regulations and patient privacy practices.
Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).
Join our dedicated team of professionals and contribute to improving the lives of patients suffering from chronic pain.
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
Medical Receptionist
Medical Receptionist Job 26 miles from Hinsdale
Full-Time Medical Receptionist
On-Site
Barrington Orthopedic Specialists Schaumburg, Bartlett, Elk Grove Village, Buffalo Grove, IL
Since 1980 Barrington Orthopedic Specialists' specialty-trained experts have remained the premier orthopedic providers of the northwest Chicago suburbs, providing compassionate, individualized care for patients' bone, joint and injuries and conditions.
Barrington Orthopedic Specialists is looking for energetic, personable, motivated individuals that are team oriented with excellent customer service skills.
***This position will be primarily based in Buffalo Grove. Schaumburg/Elk Grove if needed.***
Duties:
Check patients in/out
Rooming
Scheduling patient appointments
Scan documents
Collecting co-pays and remainder balances on accounts
Verifying insurances
Scheduled Hours: Full-Time - 40 hours per week
Monday - Friday shift coverage between 7:00am - 6:00 PM
*ABILITY TO TRAVEL TO ALL FOUR LOCATIONS IS REQUIRED!*
Must be able to work primarily in Buffalo Grove. Travel to Schaumburg/Elk Grove Village as needed.
Benefits Offered:
401(k) Retirement Plan
401(k) Employer Matching
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account with Employer Contributions
Life Insurance (Employer Paid)
Long-Term Disability (Employer Paid)
Voluntary Additional Life Insurance
Voluntary Short-Term Disability
Voluntary Critical Illness Benefit
Voluntary Accidental Benefit
Voluntary ID Shield Benefit
Employee Assistance Program
Paid Time Off
Requirements
Customer Service
Strong Computer background
Electronic Medical Records (EHR
Salary Description Salary will be determined based on experience.