Medical Receptionist Jobs in Fort Thomas, KY

LHH Recruitment Solutions is seeking a friendly and professional Receptionist for our client in the Cincinnati area. This is a great opportunity for someone who enjoys interacting with people and wants to be a part of a dynamic team. The role is contract to hire, offering a competitive pay rate of $17 to $18 per hour. Key Responsibilities: Greet and welcome visitors in a warm and friendly manner. Answer, screen, and forward incoming phone calls. Maintain the reception area, keeping it clean and presentable. Receive, sort, and distribute daily mail and deliveries. Schedule appointments and maintain calendars. Perform clerical duties such as filing, photocopying, and faxing. Assist with administrative tasks and provide support to other departments as needed. Handle sensitive information with confidentiality. Provide excellent customer service to clients and visitors. Qualifications: Proven work experience as a receptionist, front office representative, or similar role. Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g., fax machines and printers). Professional attitude and appearance. Solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. High School diploma; additional certification in Office Management is a plus. Why Join Us: Competitive pay rate of $17 to $18 per hour. Opportunity for growth and development. Supportive and dynamic work environment. Potential for permanent employment. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. If you are a motivated individual with a passion for providing excellent customer service and are looking for a new challenge, we encourage you to apply!

Education/Experience: High School graduate Minimum 2 years experience in an administrative assistant and/or medical secretary role preferred. Skills: Practical knowledge of neurosurgical procedures and medical office processes Demonstrates excellent customer service Ability to manage and prioritize multiple tasks in fast paced environment Strong problem solving, problem prevention and decision making skills Ability to convey empathy Excellent oral and written communication skills Ability to maintain composure and restore calm in a stressful situation Uses good judgment and diplomacy when dealing with others Desire and ability to work in a team environment Computer proficient with ability to learn multiple software applications Ability to work with minimal supervision Essential Functions: Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic. Act as a liaison between the physician and the patient by providing the patient with instruction from the physician, advising the physician of the patient's needs, and assuring that the physician is available to the patient whenever necessary, in person or by telephone. Maintain physician s calendar for both patient and administrative events. Handle all internal communications in an efficient, professional, and courteous manner. Document all patient interaction promptly and thoroughly into the patient s medical record. Maintain the internal order and arrangement of the patient medical record including a record of phone calls, changes in prescriptions, etc. Schedule and process hospital admission and surgery requests. Obtain insurance authorizations. Type or oversee the transcription of all dictation and correspondence ensuring that all physician dictation is processed in a timely manner.

Oversee the daily office operations. Will perform Patient Services Specialist duties as needed. Supervises other Patient Services Specialists. Demonstrates quality patient service during interactions with patients, coworkers, and vendors: · Exhibits a positive attitude and is flexible in accepting work assignments and priorities · Meets attendance and tardiness expectations · Is dependable; follows policies and procedures · Maintains professionalism in interactions with patients and coworkers · Performs quality work and consistently exhibits initiative ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee and maintain day to day office operations, including patient services staffing, coverage, deposit, inventory supplies, training and discipline. Assist Patient Services Specialists with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times. Assist Patient Services Specialists with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls. Train Patient Services Specialists on proper procedures. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals. Assists clinical providers staff with any questions, etc. relating to front desk. Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Services Specialists to reach new heights in service excellence. Ensure efficient and effective office flow for patients and doctors. Supervise Patient Services Specialists, including but not limited to coordinating employees schedules. Hire, counsel, and terminate site employees with involvement of Patient Services Manager and VP Human Resources. Collaborate with patient services manager to develop and implement plan to effectively cross train staff on check in / checkout. Other duties as assigned. SUPERVISORY RESPONSIBILITY Responsible for the overall direction, coordination and evaluation of the Patient Services department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Direct or indirect responsibilities include interviewing, hiring and training team members, planning, assigning and directing work, appraising performance; rewarding and disciplining team members. Addresses team member issues and concerns, facilitates conflict resolution. DIRECT REPORTS Incumbent is responsible for providing supervision and leadership to staff in the following job titles: Patient Services Specialists JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. EDUCATION AND/OR EXPERIENCE High school graduate with coursework in computers. Bachelors degree preferred. At least two years previous medical office administration experience required. Must have good computer skills and ability to handle multiple projects at once. Supervisory experience a plus. CERTIFICATES, LICENSES, REGISTRATIONS N/A PHYSICAL DEMANDS Indicate the amount of time spent for each activity required as it relates to the essential functions. Physical Requirements % of Time LBS Physical Requirements % of Time LBS Bending 25 Vision close/distance 100 Carrying 25 25 Vision color vision 100 Climbing 10 Vision depth perception 100 Driving 10 Vision peripheral vision 100 Grasping 10 Vision ability to adjust focus 100 Hearing 100 Stooping 20 Lifting 10 25 Walking 40 Pulling 5 25 Writing/Typing 100 Pushing 5 25 Speaking 100 Reaching 60 Fine Motor Skills 100 Sitting 50 Use of Hands 100 Standing 50 Other (please describe) Location: Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. Exposure: Works in normal office environment during normal business hours. Will occasionally work additional time if needed. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies. Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment. DISCLAIMER This is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.

Full-time Description General Job Summary: Vital to the success of organization with providing the Companies patients and visitors with a premier orthopaedic experience and focusing on their individual needs. Essential Job Functions: Greets each patient and visitor in a welcoming and inviting manner. Communicate and work well in the clinical environment with interaction with patients, fellow workers, physicians and others. Attend monthly department meetings as scheduled. Treats each patient, visitor and coworker with compassion, devotion and respect. Provides compassionate support to patients and visitors that are in distress. Ensures patients' individual needs are met. Assist patients with personal hygiene needs as warranted. Transfer patients with ambulatory issues as needed. Collects, records and updates patient information. Facilitates scheduling of patient appointments. Responsible for performing a variety of clerical duties: answers phone calls, takes messages, fax, scan, etc. Maintain information within the electronic medical record. Collect payments for services rendered per policy, including copayments and balances on patient accounts with accurate daily drawer balancing. Distribute paperwork in an efficient manner according to protocol. Compliance with HIPAA, OSHA, and safety standards of the organization. Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice. Requirements Education/Experience: High school diploma or equivalent. Minimum one year of experience in a customer service position, preferably in a medical practice setting. Previous medical knowledge preferred. CPR/AED and First Aid certification preferred. Other Requirements: Must be customer service oriented with a team environment focus. Schedules will change as department needs change, including overtime and weekends. Weekly travel between locations. Performance Requirements: Knowledge: Knowledge of the Companies Mission, Vision and Values. Knowledge of medical terminology and anatomy. Knowledge and proper use of office equipment. Knowledge of electronic health records systems. Skills: Skilled in attention to detail. Skilled in organizing. Skilled in communicating effectively with providers, staff, patients and vendors. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to process monetary transactions and provide accurate change. Ability to work on a team while maintaining positive and professional relationships. Ability to multitask effectively. Ability to communicate calmly and clearly with patients, physicians, vendors and staff. Ability to analyze situations and respond in a calm and professional manner. Equipment Operated: Standard office equipment. Work Environment: Medical Office. Mental/Physical Requirements: Involves sitting and viewing computer monitor approximately 90 percent of the day. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.

Oversee the daily office operations. Will perform Patient Services Specialist duties as needed. Supervises other Patient Services Specialists. Demonstrates quality patient service during interactions with patients, coworkers, and vendors: * Exhibits a positive attitude and is flexible in accepting work assignments and priorities * Meets attendance and tardiness expectations * Is dependable; follows policies and procedures * Maintains professionalism in interactions with patients and coworkers * Performs quality work and consistently exhibits initiative ESSENTIAL DUTIES AND RESPONSIBILITIES * Oversee and maintain day to day office operations, including patient services staffing, coverage, deposit, inventory supplies, training and discipline. * Assist Patient Services Specialists with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times. * Assist Patient Services Specialists with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls. * Train Patient Services Specialists on proper procedures. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals. * Assists clinical providers staff with any questions, etc. relating to front desk. * Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Services Specialists to reach new heights in service excellence. * Ensure efficient and effective office flow for patients and doctors. * Supervise Patient Services Specialists, including but not limited to coordinating employees schedules. Hire, counsel, and terminate site employees with involvement of Patient Services Manager and VP Human Resources. * Collaborate with patient services manager to develop and implement plan to effectively cross train staff on check in / checkout. * Other duties as assigned. SUPERVISORY RESPONSIBILITY Responsible for the overall direction, coordination and evaluation of the Patient Services department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Direct or indirect responsibilities include interviewing, hiring and training team members, planning, assigning and directing work, appraising performance; rewarding and disciplining team members. Addresses team member issues and concerns, facilitates conflict resolution. DIRECT REPORTS Incumbent is responsible for providing supervision and leadership to staff in the following job titles: * Patient Services Specialists JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. EDUCATION AND/OR EXPERIENCE * High school graduate with coursework in computers. Bachelors degree preferred. * At least two years previous medical office administration experience required. Must have good computer skills and ability to handle multiple projects at once. Supervisory experience a plus. CERTIFICATES, LICENSES, REGISTRATIONS * N/A PHYSICAL DEMANDS Indicate the amount of time spent for each activity required as it relates to the essential functions. Physical Requirements % of Time LBS Physical Requirements % of Time LBS Bending 25 Vision close/distance 100 Carrying 25 25 Vision color vision 100 Climbing 10 Vision depth perception 100 Driving 10 Vision peripheral vision 100 Grasping 10 Vision ability to adjust focus 100 Hearing 100 Stooping 20 Lifting 10 25 Walking 40 Pulling 5 25 Writing/Typing 100 Pushing 5 25 Speaking 100 Reaching 60 Fine Motor Skills 100 Sitting 50 Use of Hands 100 Standing 50 Other (please describe) Location: Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. Exposure: Works in normal office environment during normal business hours. Will occasionally work additional time if needed. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies. Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment. DISCLAIMER This is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.

Oversee the daily office operations. Will perform Patient Services Specialist duties as needed. Supervises other Patient Services Specialists. Demonstrates quality patient service during interactions with patients, coworkers, and vendors: · Exhibits a positive attitude and is flexible in accepting work assignments and priorities · Meets attendance and tardiness expectations · Is dependable; follows policies and procedures · Maintains professionalism in interactions with patients and coworkers · Performs quality work and consistently exhibits initiative ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee and maintain day to day office operations, including patient services staffing, coverage, deposit, inventory supplies, training and discipline. Assist Patient Services Specialists with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times. Assist Patient Services Specialists with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls. Train Patient Services Specialists on proper procedures. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals. Assists clinical providers staff with any questions, etc. relating to front desk. Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Services Specialists to reach new heights in service excellence. Ensure efficient and effective office flow for patients and doctors. Supervise Patient Services Specialists, including but not limited to coordinating employees schedules. Hire, counsel, and terminate site employees with involvement of Patient Services Manager and VP Human Resources. Collaborate with patient services manager to develop and implement plan to effectively cross train staff on check in / checkout. Other duties as assigned. SUPERVISORY RESPONSIBILITY Responsible for the overall direction, coordination and evaluation of the Patient Services department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Direct or indirect responsibilities include interviewing, hiring and training team members, planning, assigning and directing work, appraising performance; rewarding and disciplining team members. Addresses team member issues and concerns, facilitates conflict resolution. DIRECT REPORTS Incumbent is responsible for providing supervision and leadership to staff in the following job titles: Patient Services Specialists JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. EDUCATION AND/OR EXPERIENCE High school graduate with coursework in computers. Bachelors degree preferred. At least two years previous medical office administration experience required. Must have good computer skills and ability to handle multiple projects at once. Supervisory experience a plus. CERTIFICATES, LICENSES, REGISTRATIONS N/A PHYSICAL DEMANDS Indicate the amount of time spent for each activity required as it relates to the essential functions. Physical Requirements % of Time LBS Physical Requirements % of Time LBS Bending 25 Vision close/distance 100 Carrying 25 25 Vision color vision 100 Climbing 10 Vision depth perception 100 Driving 10 Vision peripheral vision 100 Grasping 10 Vision ability to adjust focus 100 Hearing 100 Stooping 20 Lifting 10 25 Walking 40 Pulling 5 25 Writing/Typing 100 Pushing 5 25 Speaking 100 Reaching 60 Fine Motor Skills 100 Sitting 50 Use of Hands 100 Standing 50 Other (please describe) Location: Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. Exposure: Works in normal office environment during normal business hours. Will occasionally work additional time if needed. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies. Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment. DISCLAIMER This is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.

The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. BENEFITS As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Compensation: $19.00 - $20.00/hour Location: 10200 Alliance Rd #150, Cincinnati, OH 45242 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes . Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree preferred . 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.

Part-time Medical Receptionist Benefits/Perks * Great small business work environment * Flexible scheduling American Family Care (AFC) is a primary and urgent care company providing services seven days a week on a walk-in basis. Our new state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. This location is equipped with an onsite lab and in-house x-ray capability. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Full-time Description Are you motivated, organized, and meticulous? Would you like to work in a busy, collaborative medical office? Are you looking for an opportunity to serve your community? If so, this could be the perfect fit for you! ENT & Allergy Specialists is currently looking for a full-time Medical Receptionist. The Medical Receptionist is responsible for creating a positive first impression and helping to provide patients with the best possible experience. Benefits of Medical Receptionist Position · Monday - Friday Hours · Full Time Position (37.5 - 40 hours per week) · No Nights, Weekends, or On Calls · 10 Paid Holidays · PTO Accrual (begins immediately) · Benefits Packages Offered · 401K Options after 1 Year and one thousand hours Where: · You would work at one of our 4 offices located in Ft. Thomas, Edgewood, & Florence, KY, and Lawrenceburg IN. Candidates must have the flexibility to travel to any of the offices when needed. Medical Receptionist Job Responsibilities: · Be the friendly face of the practice - greet patients, answer phones, and create a warm and welcoming environment. · Schedule and check in patients for their appointments · Use EPIC and Blueprint to manage patient information. · Answer practice phone lines. · Handle insurance verifications and accept payments. · Perform other administrative duties for the office - We will show you how! Medical Receptionist Qualifications: · Excellent people skills · Ability to collaborate with a team and receptive to feedback. · 1 year of medical office experience preferred, though not required. · Experience with patient registration, insurance eligibility, authorizations, and familiarity with medical terminology is preferred, though not required. · Ability to multi-task and handle a busy office with interruptions, calls, walk-ins. Salary Description $16.00 - $18.00

Orthopedic Associates (OA) is recruiting a Front Office Float Associate to join our company. OA is a privately-owned, regional leader in comprehensive orthopedic care. This position will be based out of our Centerville location but may require travel to other office locations as business needs arise. Since 1985, patients have placed their trust in our specialized care of the hand and upper extremities, spine, shoulder, elbow, hip, knee, foot and ankle, trauma, total joint and sports medicine. With over 30 providers, Orthopedic Associates provides patient care at multiple locations throughout the Miami Valley region. OA is an innovative, progressive, fast-paced practice- always one step ahead in the industry. Our Vision To be the region's most respected leader in comprehensive orthopedic care. Our Mission To enhance the lives of our patients by providing individualized, state of the art, compassionate orthopedic care. We are seeking a motivated candidate who demonstrates Honor, Integrity and Service while developing “Focus” and “Trust” with patients and team members. Hours: 8 hours per day (M-F); start & end times may fluctuate Duties include; but are not limited to, Front Office Duties Greeting patients and families Scheduling appointments Collecting and posting payments Administering paperwork Answering phone calls Computer data entry Providing top notch customer service to patients, families, guests and staff Preferred Education and Experience: • Healthcare industry experience • Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility. Benefits: Up to 3 weeks PTO (paid time off) during first year 7 paid holidays Medical, Dental and Vision benefits Excellent 401k/Profit Sharing Plan No nights/weekends/holidays Competitive Pay Work Authorization • Must be able to provide required documentation stating that the employee is legal to work in the United States. EEO Orthopedic Associates of SW Ohio, Inc. is an equal opportunity employer and does not discriminate against applicants or employees on the basis of sex, race, color, religion, national origin, ancestry or age (40 years of age and over), qualified individuals with disabilities, or any other factors protected by federal, state or local law.

Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close (Pay Rate $16.00-18.00 per hour) Monday through Thursday 8am-4pm Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.

Full-time Description Job Title: Front Office Coordinator Employment Classification: Non-exempt, Hourly Status: Full Time Monday-Friday Travel Required: Yes - Occasionally The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Check patients in and out Copy/scan insurance cards Take patient photo Collect co-pays and deductibles Post payments to patient account Encourage portal utilization Ensure that all required consent forms are signed Balance all money collected at the end of day and prepare deposit Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients Enter patient demographics, insurance, and referral information into IMS Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages Scan testing sheets and all other paperwork as needed Cancel and reschedule appointments as needed Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested Process Allergy Zone purchases Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses Maintain and follow HIPAA policies and procedures Travel to satellite clinics as scheduled Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements High school diploma or GED required Prior medical office experience, preferred Strong computer skills Must be a quick learner, organized, and team oriented Excellent communication and customer service skills Previous customer service experience Valid Driver's License required Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices, as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to diseases and conditions that exist in a healthcare setting. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 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The Medical Secretary monitors the operation of the administrative office of the facility. The incumbent will function as a secretary/receptionist and is responsible for all duties and functions of the office as dictated by the Policies and Procedures. This role requires a variety of skills and responsibilities that fall into the categories listed below. These duties and responsibilities are not set forth for the purpose of limiting the assignment of work. This is not to be construed as a complete list of duties to be performed by the individual holding this position. The duties listed may be divided among Medical Secretary Staff members to better suit the needs of specific facilities. Responsibilities: Demonstrates appropriate and professional communication skills Greets patients, and visitors and announces their arrival to the appropriate unit Checks patients in on patient schedule and daily calendar Calls appropriate transportation companies for patients when needed Follows appropriate procedures in emergency situations Answers telephone promptly and courteously, refers calls to the appropriate person, takes and relays messages as needed Distributes all incoming mail appropriately, including inter-office Displays a professional manner and demeanor when greeting incoming customers Follows appropriate chain of command Communicates in an appropriate and timely manner with coworkers Office Procedures: Demonstrates appropriate use of office equipment; maintains supplies Maintains postage Assures levels of lab supplies are sufficient for unit operation Medical Records: Maintains medical records according to policy and procedure Makes up new patient charts for the unit and administrative files Sends appropriate information to the business office Does appropriate data entry for all new patients Keeps computer data current for all patients Balances treatment count on a daily basis Audits / verifies ancillaries utilized during treatments Tracks patient hospitalizations and vacations Purges charts in appropriate manner Breaks down charts of non-current patients and runs appropriate reports Maintains facility filing system Does weekly update of Daily Patient Schedule for facility Runs and distributes reports as needed by the unit Prepares blood tubes, labels, and requisitions as needed Performs word processing and Excel tasks as needed Performs other duties as assigned EDUCATION, EXPERIENCE TRAINING AND LICENSES/REGISTRATIONS: High school diploma required, college courses preferred Proficient computer skills Good communication and interpersonal skills a must

Full-time Description General Job Summary: Vital to the success of organization with providing the Companies patients and visitors with a premier orthopaedic experience and focusing on their individual needs. Essential Job Functions: Greets each patient and visitor in a welcoming and inviting manner. Communicate and work well in the clinical environment with interaction with patients, fellow workers, physicians and others. Attend monthly department meetings as scheduled. Treats each patient, visitor and coworker with compassion, devotion and respect. Provides compassionate support to patients and visitors that are in distress. Ensures patients' individual needs are met. Assist patients with personal hygiene needs as warranted. Transfer patients with ambulatory issues as needed. Collects, records and updates patient information. Facilitates scheduling of patient appointments. Responsible for performing a variety of clerical duties: answers phone calls, takes messages, fax, scan, etc. Maintain information within the electronic medical record. Collect payments for services rendered per policy, including copayments and balances on patient accounts with accurate daily drawer balancing. Distribute paperwork in an efficient manner according to protocol. Compliance with HIPAA, OSHA, and safety standards of the organization. Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice. Requirements Education/Experience: High school diploma or equivalent. Minimum one year of experience in a customer service position, preferably in a medical practice setting. Previous medical knowledge preferred. CPR/AED and First Aid certification preferred. Other Requirements: Must be customer service oriented with a team environment focus. Schedules will change as department needs change, including overtime and weekends. Weekly travel between locations. Performance Requirements: Knowledge: Knowledge of the Companies Mission, Vision and Values. Knowledge of medical terminology and anatomy. Knowledge and proper use of office equipment. Knowledge of electronic health records systems. Skills: Skilled in attention to detail. Skilled in organizing. Skilled in communicating effectively with providers, staff, patients and vendors. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to process monetary transactions and provide accurate change. Ability to work on a team while maintaining positive and professional relationships. Ability to multitask effectively. Ability to communicate calmly and clearly with patients, physicians, vendors and staff. Ability to analyze situations and respond in a calm and professional manner. Equipment Operated: Standard office equipment. Work Environment: Medical Office. Mental/Physical Requirements: Involves sitting and viewing computer monitor approximately 90 percent of the day. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay Essential Duties and Responsibilities: Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager Other Skills and Abilities: Reliable transportation that would allow employee to go to multiple work locations with minimal notice Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Ability to interact with all levels of employees in a courteous, professional manner at all times Education and/or Experience: High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Part-time Medical Receptionist Benefits/Perks Great small business work environment Flexible scheduling Company OverviewAmerican Family Care (AFC) is a primary and urgent care company providing services seven days a week on a walk-in basis. Our new state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. This location is equipped with an onsite lab and in-house x-ray capability. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Orthopedic Associates (OA) is recruiting a Front Office Float Associate to join our company. OA is a privately-owned, regional leader in comprehensive orthopedic care. This position will be based out of our Centerville location but may require travel to other office locations as business needs arise. Since 1985, patients have placed their trust in our specialized care of the hand and upper extremities, spine, shoulder, elbow, hip, knee, foot and ankle, trauma, total joint and sports medicine. With over 30 providers, Orthopedic Associates provides patient care at multiple locations throughout the Miami Valley region. OA is an innovative, progressive, fast-paced practice- always one step ahead in the industry. Our Vision To be the region's most respected leader in comprehensive orthopedic care. Our Mission To enhance the lives of our patients by providing individualized, state of the art, compassionate orthopedic care. We are seeking a motivated candidate who demonstrates Honor, Integrity and Service while developing "Focus" and "Trust" with patients and team members. Hours: 8 hours per day (M-F); start & end times may fluctuate Duties include; but are not limited to, Front Office Duties * Greeting patients and families * Scheduling appointments * Collecting and posting payments * Administering paperwork * Answering phone calls * Computer data entry * Providing top notch customer service to patients, families, guests and staff Preferred Education and Experience: * Healthcare industry experience * Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility. Benefits: * Up to 3 weeks PTO (paid time off) during first year * 7 paid holidays * Medical, Dental and Vision benefits * Excellent 401k/Profit Sharing Plan * No nights/weekends/holidays * Competitive Pay Work Authorization * Must be able to provide required documentation stating that the employee is legal to work in the United States. EEO Orthopedic Associates of SW Ohio, Inc. is an equal opportunity employer and does not discriminate against applicants or employees on the basis of sex, race, color, religion, national origin, ancestry or age (40 years of age and over), qualified individuals with disabilities, or any other factors protected by federal, state or local law.

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay Essential Duties and Responsibilities: * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager Other Skills and Abilities: * Reliable transportation that would allow employee to go to multiple work locations with minimal notice * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Ability to interact with all levels of employees in a courteous, professional manner at all times Education and/or Experience: * High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday 7am-5pm Tuesday 7am-3pm Wednesday 7am-3pm Thursday 7am-3pm Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.