Patient Services Coordinator
Medical Receptionist Job 9 miles from Ferndale
At AHN Healthcare@Home, we're looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Patient Services Coordinator will partner with our field staff and leaders to provide the best support to the patients that we serve.
In partnership with Allegheny Health Network, AHN Healthcare@Home is an accredited recognized leader in home health and hospice. We are a proud and passionate team that works together to provide the highest quality patient care - care that makes a significant impact on people's lives every day.
Patient Services Coordinator Job Responsibilities:
Works within the HCHB (Clinical EMR) Workflow structure as directed
Compile the daily schedules of clinical staff
With the direction of the, Assistant Clinical Manager assigns POD clinicians to patients
Assists POD Personnel in care coordination of patient client services
Communicates with Clinical Field Staff Supervisors when order approval is holding scheduling
Home Health Patient Services Coordinator Qualifications & Requirements
High School Diploma or GED Required
At least one-year of scheduling experience preferred
Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.
Join Residential Home Health and enjoy the following benefits:
Competitive Pay: With opportunity for advancement
Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day.
Retirement: Save for your future with our company offered 401k plan and pension.
Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
Benefits may vary based on your employment status.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR245927
Patient Services Coordinator Home Health LPN
Medical Receptionist Job 47 miles from Ferndale
As a Patient Services Coordinator-LPN, I am responsible for coordinating patient schedules and ensuring continuity of care by effectively communicating with field staff, patients, and healthcare providers. My role requires managing daily office operations and handling complex scheduling tasks, such as rescheduling visits and overseeing staff workflow. Additionally, I assist in managing clinical documentation and maintain essential logs for patient care.
Become a part of our caring community and help us put health first
Onsite role in Flint, MI The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
Have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment if applicable.
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Keywords:
Patient Services Coordinator, Home Health, LPN, Healthcare Management, Care Coordination, Scheduling, Clinical Support, Infection Control, Patient Care, Nursing
Receptionist
Medical Receptionist Job 9 miles from Ferndale
About Us
At Mason-McBride Insurance, we take pride in our century-long legacy as a trusted insurance advisor. Established in 1916, our mission remains to provide guidance and protection through commercial insurance, personal insurance, and employee benefits. We are proud to be a second-generation family business, where the values of our founders - integrity, professionalism, and unwavering dedication - continue to be the cornerstone of everything we do. Mason-McBride offers a broad spectrum of insurance services. Whether it's personal insurance like home, auto, life, and umbrella policies, or business insurance covering commercial property, general liability, and workers' compensation, we have you covered. We also specialize in employee benefits, including health, dental, and vision insurance.
Receptionist
Responsibilities:
Responsible for but not limited to answering incoming calls, greeting guests, opening, sorting & scanning daily mail, invoicing, ordering supplies and other assigned duties.
Provide support to fellow team members in areas relating to but not limited to the Agency Management System.
Complete various assignments/projects as requested by Management and fellow team members.
Good judgment needed to prioritize workload.
Ideally this position will lead to internal opportunities.
Qualifications:
High School Diploma required
1 year of Receptionist or Administrative Assistant experience required
Proficiency with MS Office Suite (Word, Excel & PowerPoint) and willingness to learn new software, including AMS360, Agency Management System
Basic Accounting skills
Familiar with commonly used insurance concepts, practices and procedures
Good attendance and punctuality
Dependable and reliable employee - on time, meets deadlines for additional projects given
Sense of ownership and pride in your work product
Respectful and professional conduct towards fellow employees, clients and vendors
Ability to work in a team environment
High level of problem-solving ability including independent judgment and decision-making skills with some supervision
Effective communications skills
Demonstrated knowledge of grammar, spelling, and punctuation
High level of confidentiality
Hours: Monday-Friday, 8:00am-4:30pm
Office Location: 3155 W Big Beaver Road, Suite 125, Troy, MI 48084
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Choose your schedule - Earn At Least $1401 For Your First 153 Trips, Guaranteed.
Medical Receptionist Job 33 miles from Ferndale
Earn at least $1401 driving with Uber when you complete your first 153 trips in 30 days.
Why Uber?
Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds: Get started today and we'll provide support along the way.
Get paid fast: Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings: Earnings guaranteed for your first 153 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1401*-if not more-when you complete 153 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
Receptionist/Admin
Medical Receptionist Job 12 miles from Ferndale
Common Waste is a versatile trash management company that serves a variety of industries. From trash collection to recycling services, we offer a range of solutions to businesses like restaurants, shops, and offices. Our tailored approaches to garbage management and industrial dumpster rental services showcase our dedication to sustainability and efficiency.
Role Description
This is a full-time hybrid Receptionist role at Common Waste located in Farmington, MI, with the option for some work from home, one day per week. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and providing exceptional customer service on a day-to-day basis.
Qualifications
Phone Etiquette and Communication skills
Receptionist Duties and Clerical Skills
Customer Service experience
Excellent organizational and multitasking abilities
High school diploma or equivalent
Proficiency in MS Office and Google applications
Medical Receptionist
Medical Receptionist Job 7 miles from Ferndale
Medical Receptionist - Concierge Practice
Birmingham, MI area
Search by Harper Associates
Join a prominent Physician Office (MD/Internal Medicine) Concierge Practice ( Primary Care & Holistic Medicine ) which offers many health and wellness options for its select patients. They offer their clientele an upscale office setting similar to a plastic surgery office or dermatology practice. The role involves managing patient intake, scheduling, and maintaining an exceptional patient experience by offering personalized and attentive service.
Responsibilites
Reception Duties
Greet patient and visitors with a warm and welcoming professional demeanor, ensuring a positive first impression. Manage incoming phone calls, responding to inquiries and provide the highest level of professionalism.
Patient Intake
Conduct detailed patient intake by collecting personal, medical history and informing the patient fees and scheduling protocol, including cancellation protocols. Ensure all patient information is entered into the practice electronic health record with precision and accuracy.
Scheduling and Coordination
Schedule appointments and follow-up visits, balancing efficiency and patient needs. Coordinate consultations visit of a specific provider within the practice ensuring a seamless patient interaction with the medical team.
Administrative Duties
Overseeing appointment confirmations and reminders, utilizing email, text and phone communications. Assist in the preparation and management of patient files and documents, such as requested lab slips, super bills, etc. ensuring compliance with HIPAA regulations.
Service Excellence
Build rapport with patients by
anticipating
and
addressing
their needs and inquiries. Maintain a clean, organized and welcoming reception area to enhance patient comfort and satisfaction.
Multitasking
Ability to handle multiple responsibilities concurrently in a fast-paced environment with accuracy.
Technical
Proficiency in electronic health records (EHR or EMR) systems, scheduling software, MS Office
Experience and Qualifications
Education - Associate Degree or equivalent
Experience Min. of 3-5 years' experience in a medical front office or reception role, preferably within a plastic surgery, dermatology or similar specialty practice.
Knowledge familiar with medical terminology, appointment scheduling, lab slips and reports, and basic credit card and cash payment collections.
Certification front office or medical administrative certifications a plus
Please email resume to : ******************
Great Work/Life Balance, benefits available
Ben Schwartz | President | Harper Associates
Direct: ************** | Fax **************
****************** | ******************
Clinical Research Patient Recruitment Liaison
Medical Receptionist Job 12 miles from Ferndale
The Patient Recruitment Liaison is responsible for supporting onsite patient recruitment efforts by
conducting pre-qualification, pre-screening, and scheduling activities to ensure a smooth and efficient enrollment process.
Execute onsite patient pre-screening and a focus on pivoting qualified patients into active studies for dedicated and local sites should patient be willing to travel.
Evaluate eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with site clinic staff. Support patient path to enrollment, managing all follow up and communication including reminder calls, rescheduling, etc.
Monitor/manage onsite patient screening visit schedule - schedule/ reschedule appointments as needed or requested.
Own No-Show/DNQ tracking, triaging, optimization.
Capture/manage inbound physician referral leads.
Address and resolve patient barriers to study entry by leveraging knowledge of site or sponsor-provided support services, such as transportation assistance and reimbursement programs.
Ensure timely and consistent updating to Clinical Conductor/CTMS - updating patient touches/patient profile statuses, etc.
Create targeted call lists based on i/e criteria in CTMS to best target patient populations for call efficiency.
Position shares accountability for regional recruitment results. Drive screening numbers to meet recruitment goals set by leadership. Assist with collection of performance metrics related to attribution capability for screening visits.
Immediately notify RSLs and/or recruitment leadership of any barriers and/or challenges to screens scheduled or completed.
Acquire and continuously update knowledge of clinical research studies, including detailed understanding of their inclusion and exclusion criteria.
Manage patient portal leads (central campaigns) to include review, calling and updating patient leads.
Monitor status of Refer-A-Friend campaigns
Represent company with HCP referral partners for local support and relationship management.
Support planning and participate in local community outreach events to engage/educate patients about clinical trials, as needed.
May assist with new recruiter training and retraining of current team members.
Perform all other duties that may be requested or assigned.
Minimum Qualifications: A high school diploma, or equivalent, AND a minimum of 5 years' experience in a medical, healthcare, or medical research environment, or a similar field is required. MA, CNA, LPN/LVN, EMT or other medical license is preferred. Experience with therapy areas, customer service, calendar management/scheduling and CTMS (Clinical Trial Management System) experience is highly preferred. Bilingual (English /Spanish) proficiency is a plus.
SOUTH CENTRAL MICHIGAN - EAR, NOSE AND THROAT - RETURN TO HOMETOWN VALUES
Medical Receptionist Job 24 miles from Ferndale
We are seeking a BE/BC ENT in south central Michigan. This opportunity offers an excellent work-life balance as well as a warm and welcoming community. You would be joining two other ENT's in an established practice with a back load of patients. Extremely competitive salary, commencement loan, student debt allowance, moving allowance, along with a generous benefits package including paid malpractice insurance, medical insurance, short/long term disability, dental, paid time off, CME days/expense account, and more.
Enjoy a lower cost of living and still be accessible to large cities, where you will find a vast array of culture, entertainment options, and outdoor activities.
Please call Lisa at or email if you are interested in getting more information.
Patient Service Representative I
Medical Receptionist Job 15 miles from Ferndale
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location
Outpatient Center in Lincoln Park - Deming
Job Description
K.S.A.'s:
* High school diploma required. Some college preferred.
* Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred.
* Some knowledge of electronic medical record.
* Proficient in Microsoft Word applications such as Outlook and other computer skills preferred.
* Demonstrates a high level of customer service and interpersonal skills to effectively work with pediatric patients, families, physicians, nursing and other allied health and medical center personnel. Excellent communication/listening skills needed.
* Problem solving skills and ability to handle multiple priorities in fast paced environment.
* Ability to manage stressful situations appropriately.
Job Duties:
* Completes pre-registration as well as full registration as needed for families.
* Ensures eligibility information accurate.
* Obtain patient/family Consents for Care, HIPPA, state & federal mandatory forms , Plain Language Summary as well as any additional forms identified and enters them into Epic.
* Queries for MyChart and Care Everywhere, as well as utilizing the Epicecare Link functionality as appropriate.
* Check system to see if referral is attached for visit and is appropriate for visit. If able assist familiy with referral for same same day service.
* Inform as well as collects payments as appopriate (estimates, copays, outstanding balances, self pay etc) via CCF as well as Health Fusion where applicable.
* Makes copies of insurance cards as appropriate.
* Ensure families receive appropriate intake forms and instructions to complete for visit. Print labels for clinical use and documents to be scanned.
* Provides ID Band to patients as appropriate.
* Informs patient/families of any wait times or delays in service.
* Schedules appointments,(new, return, same day as well as ancillary appointments) as needed.
* May be required to enter patient information in additional electronic systems.
* Adheres to organizational Power all principles.
* Maintains confidentiality and HIPPA rules.
* Completes check-out procedures; prepares required forms for distribution.
* Communicates with other Patient Service Representative staff and department team members to coordinate activities.
* Other job functions as assigned.
* Specific to Area Job Functions:
* Patient Service Representatives that are scheduled in areas where ancillary testing is a part of the work flow, the below process should be included as part of the check-in process:
* Outpatient Lab:
* Requirement to enter and or release lab orders
* Follow Epicare link process for orders
* Ensures all paper orders are appropriate/ acceptable
* Enter orders via written orders mode when presented with paper order
* Maintain all written orders as per process for scanning
* Contacts referring provider when appropriate
* Enter notes in Epic regarding # of test and specific instructions
* Follow process for Research, Drop off, Miscellaneous Orders
* Medical Imaging:
* Follow process for checking in patient
* Follow the Epice Care Link process
* Create and/or collect patient payment estimates
* If paper order follow Written Order process
* Schedule appointment from the order
* Contact referring physician when appropriate
* Outpatient Surgery:
* Follow process for patient admission via Optime workflow
* Collect co-payments or deductibles for outpatient surgeries
* LCPC-TCP:
* Answers backline and patient phone lines (department specific), handles according to needs of caller
* Creates Recalls and Waitlist notifications when appropriate
* Completes daily No Show documentation and communicates with family to reschedule
* Documents and sends patient messages to providers via Epic in-basket
* Other job functions as assigned
Education
High School Diploma/GED (Required)
Pay Range
$19.00-$28.50 Hourly
At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
* Supplemental Life, AD&D and Disability
* Critical Illness, Accident and Hospital Indemnity coverage
* Tuition assistance
* Student loan servicing and support
* Adoption benefits
* Backup Childcare and Eldercare
* Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
* Discount on services at Lurie Children's facilities
* Discount purchasing program
There's a Place for You with Us
At Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints - recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.
Lurie Children's and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email: ***********************************
Medical Receptionist
Medical Receptionist Job 5 miles from Ferndale
Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We are seeking new team members to join our medical clinics.
Job Description:
The Medical Receptionist is responsible for assisting patients with registration and check out, as well as sharing knowledge of available public health plans and providing resources to patients who might qualify for these plans. This employee will uphold and support the mission of Covenant Community Care.
Responsibilities:
* Assists patients with check in, check out, fee collection, and appointment set ups and reminders.
* Registers patients via the existing electronic medical records or computer systems according to the initial and ongoing training and maintains Competence in computer skills needed for the performance of all job duties including collecting and documenting demographic and financial information, obtaining all required forms, consents and signatures.
* Conduct new patient orientation, including patient and agency rights and responsibilities, fee structure and services and support available to patients.
* Share knowledge of available public health plans and be able to identify patients who might qualify for these plans. Be able to provide resource information to where to get assistance for application for these plans.
* Calculate FPL percentile by determining patient family size and income.
* Determine appropriate patient discount by assigning sliding fee scale (SFS) to patients.
* Apply and follow Covenant's Good Samaritan guidelines.
* Sliding Fee Verification Tracking; Log Slides given patient in excel sheet in SharePoint.
* Handles phone calls in a timely and courteous manner.
* Communicates and coordinates with office manager and clinic team.
* Maintains department corporate productivity standards for registration/ insurance verifications.
* Verifies patient information with third party.
* Directs patients to appropriate setting, explaining and apologizing for any delays.
* Relays patient messages to providers in a timely concise and effective manner.
* Faxes documentation accurately according to established privacy practices.
* Documents services delivered in a timely, accurate and prescribed manner, in compliance with the Covenant Community Care's Quality Assurance Plan.
* Adheres to the Policies and procedures, standards for service delivery and code of Ethics established by Covenant Community Care
* Send Outgoing Mail
* Predictable, consistent and reliable attendance
* Protect and respect protected health information (PHI), financial and other personal information with respect and in accordance with HIPAA regulations.
* Distribute incoming faxes.
* Willingness to uphold the Mission of Covenant Community Care- To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most.
* Other duties as assigned.
Required Qualifications:
To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High school diploma or GED
* Basic math skills - ability to convert weekly/monthly rates into annual rates
* Strong organizational and computer skills
* Detail oriented
Preferred Qualifications:
* Prior experience working with Medicaid, Medicare, and other public healthcare plans preferred
* Prior experience working with EPIC preferred
* Prior experience working directly with patients or clients in a medical setting preferred
* Prior customer service experience preferred
Position Criteria:
* Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Service Orientation - Actively looking for ways to help people.
* Speech Clarity - The ability to speak clearly so others can understand you.
* Dependable ‐ Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff.
* Efficient ‐ tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change.
* Organized ‐ desk/workstation in order, can retrieve requested items, others can pick up staff member's work in their absence.
* Teamwork ‐ assists others, supports others, committed to success of the organization, self‐sacrificing, leads in areas of expertise seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers.
* Professionalism ‐ appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients‐unless they are included; protecting patient privacy, no cell phone/social media use on duty, knowledge of where personal matters can be conducted.
Job Type: Full-time
Expected hours: 40 per week
At Covenant we offer our employees:
* Comprehensive Benefit program
* Vacation, Sick, and Personal time (VSP)
* Paid holidays
* 401K
* Life insurance, long term and short term disability
All candidates must successfully complete an office skills assessment, a criminal background check, and TB test as part of the hiring process.
Medical Receptionist
Medical Receptionist Job 33 miles from Ferndale
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications· High School graduate or equivalent. · Previous medical clerical experience preferred. · Basic computer knowledge, e.g., Microsoft Office. · Accuracy and detail orientation. · Positive customer service skills. · Well-groomed appearance. · Clear and articulate phone mannerisms. Benefits/Perks· Competitive pay package· Flexible Scheduling· Great small business work environment with tremendous growth opportunities
Retirement benefits, profit sharing, and free financial planning
Paid time off, health insurance, dental insurance, and more!
Compensation: $15.00 - $18.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Patient Coordinator/Medical Receptionist - ARC Royal Oak
Medical Receptionist Job 2 miles from Ferndale
Associated Retinal Consultants, P.C. Patient Coordinator Reports to: Reports to Office Coordinator. All employees report to the company Administrator and Physician Partners. Work Schedule: Varies, but typically Monday through Friday with working hours ranging from 7:00 a.m. to 7:00 p.m. Work shift hours vary depending on employment status, but generally are 8 hours in length.
FLSA Status: Non-exempt
GENERAL DESCRIPTION
Patient Coordinators perform a variety of clerical duties of a routine nature, including answering the telephone, scheduling appointments, posting on a computer system and preparing standard forms. Medical Office Specialists also perform some direct patient care including dilating and refracting patient's eyes.
DUTIES AND RESPONSIBILITIES
* Pleasantly greets all patients and visitors, whether in person or by telephone.
* Answers questions, makes referrals and directs other calls to the appropriate person.
* Schedules patient appointments consistent with individual physician preference.
* Identifies any potential patient concerns and brings these issues to the attention of the Office Coordinator or physician as appropriate.
* Knowledgeable about insurance carriers and need for any referrals and/or prior authorizations required for various procedures and/or drugs; seeks additional information if needed.
* Knowledgeable about drug assistance programs and completes necessary patient enrollment in programs.
* Ensures that accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used.
* Collects copays and outstanding balances from patients.
* Data entry and accurate keyboard skills to include entering patient charges into the practice management system, balance charges and receipts at the end of each day.
* After initial training period, expert Practice Management System skills required.
* Verifies and accurately records patient demographic, insurance and other information.
* Utilizes electronic mail and other instant messaging systems.
* May dilate and refract patient's eyes.
* May consent patient for treatment and procedures.
* May perform surgery scheduling and consenting for surgery.
* Prepare exam/treatment rooms by cleaning and stocking supplies.
* Provides consistent, excellent customer service.
* Travel to other ARC locations as assigned.
* Responsibilities may be dependent on specific location and not required of all employees in that position.
* Performs all other duties as assigned, which may include assisting in other departments within Associated Retinal Consultants and at other locations.
REQUIREMENTS/QUALIFICATIONS:
* High School Diploma or equivalent.
* Proficient keyboarding skills, knowledge of database systems and comfortable with electronic mail and instant messaging systems.
* Analytical and problem solving skills.
* Strong oral and written communication ability.
* Excellent interpersonal skills to work effectively with others (teamwork) and provide superior customer service to patients.
WORKING CONDITIONS:
* Moderate physical activity (standing, bending, sitting, walking, pulling and lifting) for most of the work shift.
* Clean office environment.
* Potential exposure to body fluids with direct patient contact.
* Possible hazardous chemicals.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Front Office School Receptionist
Medical Receptionist Job 18 miles from Ferndale
OUR LADY OF GOOD COUNSEL PARISH SCHOOL
FRONT OFFICE SCHOOL RECEPTIONIST
Full Time Position: Monday-Friday (7:30 AM-3:30 PM)
August - June (Full time) July (part-time)
We are blessed at Our Lady of Good Counsel Parish School (OLGC) in Plymouth, MI to have a beautiful mission to offer life-changing encounters with Jesus and equip leaders to transform the culture. We are called to foster holiness and serve as a center of evangelization and discipleship for students, families, and faculty.
ROLE SUMMARY
We are seeking a Front Office School Receptionist to join our OLGC family. The position is our first point of contact for students, families and guests at our school and is responsible for creating a hospitable environment for everyone in our community. The Front Office Receptionist also coordinates front-desk activities, including ministering to students in need, communicating with parents, distributing correspondence and answering and redirecting in-coming phone calls. The position reports to the principal and business manager.
DUTIES AND RESPONSIBILITIES
Ability to handle high-pressure situations with a calm and professional demeanor
Receive incoming calls with a joyful spirit
Assist parents in checking students in and out of school
Maintain a safe environment by overseeing our Safe Environments protocols including our daily visitor's log to the school and volunteer sign-ups.
A readiness to communicate with parents on a variety of issues throughout the day.
Promote the school among prospective families and assist with communication and advancement initiatives.
Provide appropriate first aid and administer medication to students when necessary.
Assists the school secretary with day-to-day responsibilities and projects as needed including attendance
Maintain confidentiality
Maintains a desktop manual with frequently asked questions, processes and procedures
Coordinate hospitality for school events with parent leaders, staff, and teachers
Assist with weekly parent communication and school communication for parish bulletin
REQUIRED SKILLS AND ABILITIES
Joy-filled missionary disciple of Jesus
Strong computer skills with demonstrated proficiency in Microsoft Office and Google Workspaces
Willingness to learn new computer applications, FACTs, Flocknote and other school software
Ability to work independently and with discretion keeping in confidence all information
Understanding of Safe Environments protocols and be ready to implement them
Communicate effectively both written and verbal
Intentionally contribute to a positive school culture among students, staff, and parents
Ability to work with a variety of projects simultaneously and accurately
CPR/AED certification (we will supply this training if you don't have it)
QUALIFICATIONS
High School Diploma or GED Equivalent
Associates Degree preferred
Satisfactory criminal background check
Completion of Protecting God's Children
DETAILS
Is based in Plymouth, MI
Reports to the OLGC Principal
Hourly Wage (benefits included)
TO APPLY
Qualified candidates should submit:
Resume
Cover letter
Statement of faith
Listing of References
Send to: *************************
Subject Line: Front Office School Receptionist (attachments in PDF format only).
Deadline: Applications will be accepted until position is filled
Front Desk Receptionist
Medical Receptionist Job 12 miles from Ferndale
Job Code: Receptionist - Corporate (Temporary) City: Farmington Hills State: MI Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking an individual who will provide excellent customer service to internal staff and visitors while supporting corporate staff with various projects and tasks, 40 hours per week on a temporary basis.
As a successful Front Desk Receptionist, you will:
* Open and close the front desk daily.
* Greet visitors following office protocol and notify appropriate staff of arrival.
* Assist staff with general inquiries.
* Light answering of phones filling in for Corporate North receptionist as needed.
* Keep common areas such as kitchen, copy rooms, coffee stations and lobby tidy at all times.
* Maintain Starbucks coffee machine and replenish snacks throughout the day.
* Coordinate office services requests as needed.
* Assist other departments with mailings and general office tasks.
* Monthly staff birthday card mailings
* 2nd level backup for daily errands between facilities
* Sort mail
* Sign for any deliveries and promptly notify recipients.
* Back-up for Senior Office Coordinator as needed.
* Back-up for North Front Desk Receptionist as needed. May include:
* Answer multiple-line telephone and monitor all messages left in general voicemail box.
* Take messages as needed and promptly email all messages to recipients.
* Mail sorting and distribution
* Greeting visitors
* Assisting staff with general inquiries
* Send announcements as needed.
* Perform other duties as assigned.
Minimum Requirements
* A minimum of 1 - 3 years of related experience.
* High School Diploma or GED.
* Excellent customer service and communication skills.
* Ability to operate a multiple-line telephone.
* Ability to multitask and be a team player in a fast-paced environment.
* Proficiency with Microsoft Office, specifically Excel, Word and Outlook.
* Ability to work efficiently with little supervision.
This is a temporary opportunity with competitive compensation.
Front Desk (Dog Daycare)
Medical Receptionist Job In Ferndale, MI
Canine to Five is currently seeking a front desk representative/customer service associate for our busy midtown Detroit location!
Our ideal candidate is a people person, thrives in a fast-paced, detail-oriented environment, makes it a personal mission to beat a sales goal, remembers a face, all while making sure that each of our customers needs are met. It's a given that they must also love dogs, but who doesn't?!!
WE HAVE PERKS!
Health, Vision and Dental
Paid Time Off
Customer Tips
Profit Sharing Bonus
Benefits for full-time employees
Paid Breaks
Community Discounts
Growth Opportunities
Responsibilities:
Answer phones and respond to customer inquiries and issues
Relay information to our clients about their dog's stay including behavior, habits and facility activities
Create and sustain professional long term relationships with customers
Ensure all customers have a positive interaction (i.e. 10-4 rule)
Handle customer concerns in a proactive and professional manner
Overall, create and maintain a friendly and positive atmosphere
Meet assigned Daily/Weekly/Monthly Sales Goals
Requirements :
Loves dogs and is very comfortable handling dogs of all sizes.
Ability to meet and exceed a sales goal regularly
Excellent verbal and written communication
Team-oriented, Positive, Can-Do Attitude
Familiar with Gmail, Google Drive and Google Calendar
Outgoing personality with a customer-centric mindset
Proven success and comfort with managing multiple priorities
Ability to plan, negotiate, and problem solve
Adaptable to unexpected situations and problems
Two or more years of relevant Customer Service/Sales experience
Attention to detail
Morning and weekend availability
Availability to work a minimum of 3-5 shifts per week, mornings and weekends
Schedule:
Varying shifts between 6:30am-8:00pm Monday-Friday
Rotating weekends and holidays
Shorter Sunday shifts: 8-11:00am, 5-8:00pm
Compensation:
$12.50/hour + Tips after 60 days
Profit Sharing Bonuses
COVID-19 considerations: Learn more about what we are doing to keep our team safe. *****************************************************************************
Patient Coordinator I Concierge Service/Medical Records
Medical Receptionist Job 4 miles from Ferndale
* Responsibilities: 1. Procure Medical Records: Retrieve and compile medical records for all new patients entering Karmanos Cancer Institute. 2. External Record Requests: Initiate and track requests for medical records from external healthcare facilities as needed.
3. Electronic Record Management: Separate and upload medical records into the Cerner Electronic Medical Record (EMR) system, ensuring data accuracy and confidentiality.
4. Physical Media Handling: Receive, sort, and manage CDs and slides, delivering CDs to the Picture Archiving and Communication System (PACS) office when necessary.
5. On-site Office Duties: Attend the Detroit office once a week to sort and log incoming mail. Additionally, visit the Southfield office once a month to perform similar tasks as needed.
6. Fax Management: Label and organize all incoming faxes in the designated fax box located on the shared drive, ensuring documents are easily accessible to relevant team members.
7. Collaboration: Maintain regular communication and collaboration with the patient navigator team to ensure the seamless exchange of information and records.
8. Daily Huddle Tracking: Complete the daily huddle tracking sheet, detailing workload completion and sharing updates with the team.
9. Team Support: Act as a team player, assisting colleagues when they are overloaded with tasks.
10. ROI Retrieval: Collect Release of Information (ROI) forms from the front lobby as needed.
11. Communication with Clinical Staff: Maintain good communication with clinical staff, including physicians and nurses, to facilitate the retrieval of essential patient records.
12. Record Requirements: Ensure that all new patients have, at a minimum, a pathology report and a recent physician note. Communicate any missing records promptly.
13. Medical Record Logging: Enter all received records into the Medical Record Log system, documenting session numbers for pathology slides to ensure accuracy and facilitate a quality handoff to the clinic team.
* High school diploma or equivalent; relevant medical record management certifications or coursework are a plus.
* Prior experience in medical record retrieval or healthcare administration is preferred.
* Strong organizational skills with an acute attention to detail.
* Proficiency in using electronic medical record systems, including Cerner EMR.
* Excellent communication skills, both written and verbal.
* Ability to work independently and collaboratively in a fast-paced healthcare environment.
* Reliable transportation for on-site office visits.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
* Schedule: Full-time
* Requisition ID: 25000888
* Daily Work Times: TBD
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
Front Desk Receptionist (Eastpointe, MI)
Medical Receptionist Job 5 miles from Ferndale
The Role : Dental Dreams LLC in Eastpointe, MI is hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Healthcare Experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Bilingual Medical Receptionist - MI Ave
Medical Receptionist Job 5 miles from Ferndale
Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We are seeking a Spanish/English bilingual medical receptionist to join our Michigan Ave medical clinic.
Job Description:
The Medical Receptionist is responsible for assisting patients with registration and check out, as well as sharing knowledge of available public health plans and providing resources to patients who might qualify for these plans. This employee will uphold and support the mission of Covenant Community Care.
Responsibilities:
* Assists patients with check in, check out, fee collection, and appointment set ups and reminders.
* Registers patients via the existing electronic medical records or computer systems according to the initial and ongoing training and maintains Competence in computer skills needed for the performance of all job duties including collecting and documenting demographic and financial information, obtaining all required forms, consents and signatures.
* Conduct new patient orientation, including patient and agency rights and responsibilities, fee structure and services and support available to patients.
* Share knowledge of available public health plans and be able to identify patients who might qualify for these plans. Be able to provide resource information to where to get assistance for application for these plans.
* Calculate FPL percentile by determining patient family size and income.
* Determine appropriate patient discount by assigning sliding fee scale (SFS) to patients.
* Apply and follow Covenant's Good Samaritan guidelines.
* Sliding Fee Verification Tracking; Log Slides given patient in excel sheet in SharePoint.
* Handles phone calls in a timely and courteous manner.
* Communicates and coordinates with office manager and clinic team.
* Maintains department corporate productivity standards for registration/ insurance verifications.
* Verifies patient information with third party.
* Directs patients to appropriate setting, explaining and apologizing for any delays.
* Relays patient messages to providers in a timely concise and effective manner.
* Faxes documentation accurately according to established privacy practices.
* Documents services delivered in a timely, accurate and prescribed manner, in compliance with the Covenant Community Care's Quality Assurance Plan.
* Adheres to the Policies and procedures, standards for service delivery and code of Ethics established by Covenant Community Care
* Send Outgoing Mail
* Predictable, consistent and reliable attendance
* Protect and respect protected health information (PHI), financial and other personal information with respect and in accordance with HIPAA regulations.
* Distribute incoming faxes.
* Willingness to uphold the Mission of Covenant Community Care- To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most.
* Other duties as assigned.
Required Qualifications:
To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High school diploma or GED
* Bi-lingual, English and Spanish (required)
* Basic math skills - ability to convert weekly/monthly rates into annual rates
* Strong organizational and computer skills
* Detail oriented
Preferred Qualifications:
* Prior experience working with Medicaid, Medicare, and other public healthcare plans preferred
* Prior experience working with EPIC preferred
* Prior experience working directly with patients or clients in a medical setting preferred
* Prior customer service experience preferred
Position Criteria:
* Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Service Orientation - Actively looking for ways to help people.
* Speech Clarity - The ability to speak clearly so others can understand you.
* Dependable ‐ Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff.
* Efficient ‐ tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change.
* Organized ‐ desk/workstation in order, can retrieve requested items, others can pick up staff member's work in their absence.
* Teamwork ‐ assists others, supports others, committed to success of the organization, self‐sacrificing, leads in areas of expertise seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers.
* Professionalism ‐ appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients‐unless they are included; protecting patient privacy, no cell phone/social media use on duty, knowledge of where personal matters can be conducted.
Job Type: Full-time
Expected hours: 40 per week
At Covenant we offer our employees:
* Comprehensive Benefit program
* Vacation, Sick, and Personal time (VSP)
* Paid holidays
* 401K
* Life insurance, long term and short term disability
All candidates must successfully complete an office skills assessment, a criminal background check, and TB test as part of the hiring process.
Medical Receptionist
Medical Receptionist Job 33 miles from Ferndale
Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Patient Coordinator - Eye Clinics of Michigan
Medical Receptionist Job 25 miles from Ferndale
Job Title: Patient Coordinator Company: Eye Clinics of Michigan Travel: Travel to our other offices in Wayne, Wyandotte and Dearborn, MI is required as needed. We do pay mileage reimbursement! Perks: * Full benefits package, including Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off (PTO) and Paid Holidays
* Paid Maternity Leave
* Competitive base pay
* Employee discounts
Hours:
* Full Time
* Our offices are open Monday-Friday 9am-5pm.
* You may need to work a little earlier/later as needed.
Requirements:
* High School Diploma or GED Equivalent
* Favorable result on Background Check
* Basic computer skills
* Strong customer service skills
* Excitement to learn and grow
Essential Functions:
* Facilitate patient flow
* Verify medical and vision insurances
* Effectively communicate with patients, doctors, and managers
* Answer inquiries through phone, email, and in person requests
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Essential Duties and Responsibilities
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
Other Skills and Abilities
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Commitment to work over 40 hours to meet the needs of the business
Education and/or Experience
* High school diploma or general education degree (GED) required
* One-year related experience and/or training; or equivalent combination of education and experience
* Favorable result on background check required
* Must be able to provide proof of identity and right to work in the United States
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.