Collections Representative Jobs At Medical Data Systems

About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

About TP Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required Were looking for fearless people people who are inspired to deliver only the best in all that we do. This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. Must successfully pass the skills assessment (digital interview) 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skill Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills 1 year of Call center Inbound call work required Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer RequiredPreferredJob Industries Customer Service

About TP Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required Were looking for fearless people people who are inspired to deliver only the best in all that we do. This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. Must successfully pass the skills assessment (digital interview) 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skill Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills 1 year of Call center Inbound call work required Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer RequiredPreferredJob Industries Customer Service

Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications for Internal Candidates Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

About TP Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required Were looking for fearless people people who are inspired to deliver only the best in all that we do. This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. Must successfully pass the skills assessment (digital interview) 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skill Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills 1 year of Call center Inbound call work required Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer RequiredPreferredJob Industries Customer Service

What does a Financial Services Collections Associate? You will be responsible for the collection, via inbound and outbound dialing of unpaid consumer debt in a call center environment. Assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets. Collect accounts in compliance with applicable regulations and internal performance standards so as to achieve a pre-set goal objective. Utilize skip-tracing tools to obtain up-to-date customer information. Provide daily coverage of all accounts until payment arrangements have been made. Detail all discussions and actions in collections system or database. Multitask and navigate quickly through varies systems. What you will need to have: High school graduate/GED Minimum of 1 year collections and/or customer service experience. Prior experience working in a call center What would be great to have: Commercial Collections (B2B) experience Knowledge of applicable regulations Demonstrated skip tracing skills and ability

We are seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience with our products and services. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for providing exceptional service. Experience in customer support or a related field is preferred. Details: Onsite M-F 25$ an hour Temp to Perm Key Responsibilities: Respond to customer inquiries via phone, email, or chat. Resolve customer issues and provide timely follow-up. Maintain a high level of professionalism and empathy with each interaction. Document customer interactions and feedback. Qualifications: Strong verbal and written communication skills. Ability to multitask and manage time effectively. Problem-solving skills with a customer-centric attitude. Previous customer service experience is a plus.

Job Title: Customer Service Representative (Benefits/HR) Pay: 20 per hour Our client, a Global Financial Services company is seeking a detail oriented Customer Service Representative with a focus on HR Benefits and the first point of contact for participants with inquiries about our client's Human Resource Solutions (HRS) products. This role is key to ensuring a seamless and positive service experience for all participants. Key Responsibilities: Serve as the initial point of contact for inbound participant requests and questions regarding HRS products. Maintain in-depth knowledge of HRS products and systems to assist both internal and external partners effectively. Handle daily participant calls, providing real-time support for questions, technical issues, and product navigation. Log and document participant interactions to minimize repeat inquiries and optimize service delivery. Offer technical support for participants using automated phone systems and employee websites, including assistance with menu navigation. Utilize multiple software platforms (HRIS, Salesforce, Sungard, ORS) to provide accurate and efficient responses to participant needs. Prioritize critical or time-sensitive issues for timely resolution while ensuring less urgent matters are addressed appropriately. Follow up on unresolved calls to ensure issues are fully resolved, accurate, and compliant with established resolution time frames. What We are Looking For: Strong customer service and communication skills, with the ability to resolve issues effectively and empathetically. Proficiency in using computer software and systems, including HRIS, Salesforce, Sungard, and ORS. Ability to multitask and prioritize calls based on urgency and complexity. Detail-oriented mindset with a focus on documenting interactions accurately and thoroughly. A proactive approach to follow-up and ensuring participant satisfaction. Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and jobs, help you develop and grow, enable you with cutting-edge intuitive technology, and so much more! How to apply Interested candidates should submit their application here: mothershipcorp.com/questionnaire Build a robust profile so we can know you well upfront: The above is to ensure best matching and verification results and to join our network for all open roles. It also serves as your new digital resume for global roles, both on, and off, the Mothership network. A true representation of yourself, beyond the resume. Quick apply available here: mothershipcorp.com/apply. We will not respond to email or DM applications, as these are too hard to track and manage at scale. Please apply per details above, only, for efficiency and best results. Again, we cannot respond to all ad-hoc, but can communicate via our network and system, seamlessly. This is a very important step. If you are referring candidates, please have them complete the questionnaire form above, and enter your information in the “who you referred you to us section” of the questionnaire form. You will get credit and be contacted as they are hired. Applications will be reviewed on a rolling basis until filled. Thank you for assisting us in placing candidates at warp speed and with matching precision! Equal Opportunity Statement Mothership is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us and become a key player in delivering outstanding service. We look forward to your application! Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and work, and help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!

Hiring a Customer Support Representative in Orlando, FL for a 2-month contract. Provide customer support for avionics and IFE clients, ensuring satisfaction and issue resolution. Great opportunity to work in a dynamic environment and collaborate with key teams. Job Title: Customer Support Representative Location: Orlando, FL Duration- 2 months of contract Pay- $15/hour on W2 with beneffits Overview: Responsible for delivering exceptional customer service to clients in the avionics and IFE departments. The role emphasizes promptly and accurately addressing customer inquiries while adhering to customer-specific pricing, contracts, and company-approved requirements. This position acts as a liaison between assigned customers., identifying upselling and sales opportunities, ensuring customer satisfaction, and escalating issues as needed. Key Responsibilities: Serve as the first point of contact for assigned customers and manage Work in Progress (WIP). Follow up with customers on repair approvals, required paperwork, and delays impacting the repair process. Provide weekly status reports on WIP and ongoing issues to customer account representatives. Collaborate with the Account Management Team (AMT) to track and understand customer products and fleets. Participate in customer and AMT meetings, providing relevant input. Work with engineering and support teams to acquire technical knowledge for products under repair. Generate estimates, set not-to-exceed (NTE) authorization levels, and ensure correct work order identification. Create and send repair or RFQ estimates based on technician inputs and pricing directives. Propose exchanges for products under repair and coordinate availability with the Exchange Team. Monitor customer terms and authorize return shipments while managing financial risks. Provide timely feedback to customers on delivery delays or cost changes. Promote the use of internal and external tools like PartEdge to enhance service efficiency. Collaborate with the Virtual Shop and Operations Support Team to resolve customer issues. Support initial customer account setup in coordination with other departments. Identify and communicate upselling opportunities to the Account Management Team. Use web-based tools (e.g., AeroExchange, ILS) for managing customer accounts. Document customer feedback and issues in Salesforce for AMT review. Actively contribute to process improvement initiatives using Lean and 6S principles. Ensure a high standard of customer service in all interactions. Perform additional duties as assigned by the Customer Support Manager or team leader. Minimum Qualifications: 4+ years of customer service experience, preferably in Aerospace, Electronics, or Sales. 3+ years of program coordination experience. Certification/Associate Degree or equivalent work experience. Proficiency in SAP, Microsoft Excel, Word, PowerPoint, and Outlook. Strong oral and written communication skills, including telephone etiquette. Ability to work independently and collaboratively while maintaining confidentiality. Positive attitude with the ability to handle both satisfied and dissatisfied customers. Fluency in French, Spanish, or Portuguese is a plus. Preferred Qualifications: Direct experience in customer sales or service within the avionics industry. Familiarity with aviation technical knowledge and products. Physical Demands: Typical office environment with no special physical requirements. Ability to work in a high-pressure, deadline-driven environment.

LaSalle Network is currently working with a client who is hiring for a part-time Customer Service Representative! This position is hybrid in Altamonte Springs, FL! Our client is looking for an individual that has strong communication skills, positive attitude and eagerness to learn and grown in a fast-paced environment. Part-Time Customer Service Representative Responsibilities: Answer inbound calls from customers in regard to any billing and service issues Communicate with customers over phone, email or written correspondence in a timely manner Act as a liaison between customers and service operators Transfer customer to third party vendor to make payments Initiate and terminate services as requested Part-Time Customer Service Representative Requirements: High School diploma or equivalent, bachelor's highly preferred 1+ years of customer service experience Strong computer skills required with Microsoft Word and Outlook, as well as experience working in sales CRM's/platforms If you are interested in this opportunity and feel you match the above criteria, please apply today! Thank you, Karlee Boedeker Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNVPJK

As a Customer Service Associate, you will be the frontline representative, delivering exceptional service and personalized support to customers. Your role is essential in fostering positive customer relationships, addressing inquiries, and ensuring a seamless customer experience. You will handle various service channels-including phone, email, chat, and in-person interactions-while maintaining professionalism, empathy, and a solutions-oriented approach. Key Responsibilities Serve as the primary point of contact, providing professional and personalized support across multiple communication channels. Engage with customers to understand their needs and offer tailored solutions that enhance their experience. Assist with inquiries related to services, memberships, products, and account management. Proactively identify customer concerns and provide appropriate recommendations, solutions, or escalations. Effectively troubleshoot and resolve customer issues in a timely, empathetic, and professional manner. Utilize CRM and other tools to accurately document customer interactions and track service resolutions. Stay up to date with company offerings and policies to ensure accurate information is provided. Contribute to a customer-first culture by meeting or exceeding performance metrics, including response time, resolution rates, and customer satisfaction scores. Collaborate with internal teams to improve service processes and identify opportunities for enhancing the customer experience. Participate in ongoing training and professional development to enhance skills and industry knowledge. Requirements High school diploma or equivalent (Associate or Bachelor's degree preferred). 3 - 5 years of customer service experience, preferably in a call center or support environment. Strong verbal and written communication skills with a customer-centric approach. Ability to multitask and efficiently handle high-volume interactions. Proficiency in Microsoft Office Suite and CRM software. Strong problem-solving and conflict-resolution abilities. Ability to work independently and collaboratively in a hybrid or remote environment. Preferred Qualifications Experience in a customer-facing role within retail, e-commerce, or service industries. Bilingual (Spanish or another language) is a plus. Familiarity with ticketing systems and customer support tools. ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees. At ttg, "We believe in making a difference One Person at a Time," ttg OPT.

We are hiring for a Customer Service Representative for a local insurance company. In this role you will be responsible for analyzing, reviewing, and processing insurance claims to ensure timely and accurate settlement in accordance with company policies, procedures, and regulatory guidelines. The role involves assessing claim validity, investigating facts, determining coverage, and negotiating settlements, while providing excellent customer service. Key Responsibilities Communicate claim decisions and settlement offers clearly and professionally to claimants and stakeholders. Provide guidance and support to policyholders during the claims process. Review and analyze insurance claims to determine validity and coverage under existing policies. Ensure claims are processed accurately and in compliance with state and federal regulations. Conduct thorough investigations, including reviewing policy details, obtaining statements, and gathering evidence such as photos, police reports, and repair estimates. Collaborate with adjusters, appraisers, and other professionals to verify facts and assess damages. Evaluate claims to determine appropriate settlement amounts based on policy terms and loss conditions. Negotiate settlements with claimants, legal representatives, or third parties while maintaining fairness and adherence to company policies. Maintain accurate and detailed records of claims, correspondence, and decisions in the company's claims management system. Prepare reports summarizing claim trends, issues, and recommendations for management. Qualifications Education: Bachelor's degree in insurance, business administration, or a related field preferred. Skills: Strong analytical and decision-making abilities. Excellent communication and negotiation skills. Proficiency with claims management software and Microsoft Office. Knowledge of state and federal insurance regulations.

We are looking for a Customer Service Representative to join our team for a contract role in Sunrise, FL. This role requires working on-site 5 days a week to provide exceptional service to our customers through various communication channels. The ideal candidate will have strong interpersonal skills, a customer-first mindset, and the ability to resolve issues efficiently. Key Responsibilities: Provide excellent customer service via phone, email, and chat support. Address and resolve customer inquiries, concerns, and issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Assist customers with product or service information and ensure they have a positive experience. Process orders, returns, and exchanges, and assist with billing and account issues. Handle customer complaints, troubleshooting problems, and escalating issues when necessary. Follow company policies and procedures to ensure a consistent and high-quality customer experience. Provide feedback to management on common customer issues to help improve services. Stay up-to-date with product knowledge and updates to provide the best possible support. Qualifications: High school diploma or equivalent; previous customer service experience is preferred. Excellent communication and problem-solving skills. Strong interpersonal skills and the ability to maintain a positive attitude in all situations. Ability to manage multiple tasks in a fast-paced environment. Proficiency in using customer service software and MS Office. Detail-oriented with excellent organizational skills. Ability to work on-site 5 days a week in Sunrise, FL. Strong phone etiquette and email communication skills. Contract Duration: This is a contract position, with the potential for extension based on performance and business needs. If you enjoy helping people and thrive in a dynamic environment, we encourage you to apply and become part of our customer service team!

The Billing Manager has overall responsibility for the Revenue Cycle, leads and plans the billing operations for Think Big Health Care Solutions team, responsible for establishing, designing, implementing, and enforcing billing policies and procedures, as well as streamlining and creating effective billing processes across multiple provider types, groups, and facilities in Wellington, FL. Duties and Responsibilities Manage day-to-day functions of the billing department. Oversee and streamline billing and collections processes. Develop and implement quality assurance for all processes. Conduct routine staff meetings for the billing department. Assist in preparing financial and statistical reports as directed. Monitor accounts receivable by payor. Support the accounting month-end close process by ensuring that all payments have been posted, claims, submitted, and errors on claims resolved on the final day of each month. Oversee accuracy and completeness of data entry on all patient charges and refunds. Responsible for keeping in contact with payors as it relates to recurring denials requiring appeals for a large volume of claims. Follows standard billing procedures. Follows CPT and ICD-10 coding rules and guidelines. Ø Deep understanding of the claim processes of commercial payers. Ø Demonstrates proficiency in all required computer systems. Ø Maintains work area and lobby in a neat, orderly manner. Ø Has a good working knowledge of all office equipment needed to perform job functions. Ø Practices universal precautions. Ø Performs all other duties as assigned. Qualifications License/Certification: None required Education: High School or equivalent Experience: Five years medical billing experience, equivalent education or combination of education and experience. Medical office experience preferred. Critical Skills: Ø Customer service Ø Multi-tasking Ø Time management Ø Organization and attention to detail Ø Ability to work under pressure Ø Calming manner Ø Discretion while maintaining patient confidentiality Ø Problem-solving skills Ø Good communication and interpersonal skills Ø Knowledge of technical and mechanical equipment Ø Able to escalate or resolve issues as necessary - communicate immediately with your supervisor regarding issues that you cannot resolve or situations that affect your ability to perform your job duties. Desired Skills and Experience Experience: Five years medical billing experience, equivalent education or combination of education and experience. Medical office experience preferred. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Our client is seeking an Accounts Receivable Analyst to join their team! This position is located in Miami, Florida. Perform extensive trend analytics and data mining using invoicing audits and various query tables, to ensure all financial transactions are invoiced timely and accurately recorded on company's financial statements Perform invoicing functions for over $3B+ annual revenue stream for all TracFone branded product categories across all sales channels Support the management of the Invoicing department operations, including complex billing methodologies, systems and procedural modifications Prepare and submit internal requests to implement system modifications, coordinate UAT testing and certification prior to system deployment Administer new invoicing procedures and billing reports as business needs dictate based on new product launches and corporate acquisitions Assist with UAT testing and certification of system modifications prior to deployment in production Administer pricing updates, review invoicing and billing reports, and execute necessary corrections Various other Invoicing, Airtime & POSA, and Supply Chain Management departmental operations, as well as report preparation and analysis Desired Skills/Experience: Bachelor's degree 4+ years of experience in either financial, business, or data analytics, or other technical fields Excellent level of written and verbal communication skills necessary Advanced MS-Excel required, including pivot tables, charting, extensive data preparation and analysis SQL and Oracle Financials experience preferred Benefits: Medical, Dental, & Vision Insurance Plans 401K offered $24.11 - $34.45 (est. hourly)

The Patient Accounts Specialist I is responsible for accurately billing patient accounts, ensuring timely submission and reimbursement from various third-party payers and patients, ensuring proper account documentation in the facility's billing system, and pursuing follow-up efforts on aged accounts. Essential Functions Determine patient's ability to pay and seek additional assistance either through optional payment plans or uncompensated care Resolves bill holds by correcting issues that prevent a claim from being billed. Receives, documents, and responds to all patient correspondence in a prompt and courteous manner. Reviews error reports from electronic payers; identifies errors and makes appropriate corrections to ensure accurate claim submission. Communicates with payers and/or patients to resolve anticipated issues. Answers inquiries received via telephone & other correspondence for patients/guarantors, insurance carriers, and departments as needed. Responsible for account follow-up for all assigned accounts. Maintains system work queues based on electronic payers' error reports as assigned including but not limited to DNB, Claim Edits, Front End Rejections, and No Response from payers

Job Title: Representative - Sourcing/Procurement Duration: 18 Months Contract Responsibilities: The Sourcing Specialist (Mid-Level) will work closely with assigned Sourcing Managers and product segments as the local owner for assigned commodity(s). These responsibilities include the execution of strategies to ensure realization of the business objectives for assigned commodity within the purchase family, which includes the Cost of Bill of Materials, Target Costing and Should-Be Costing activities. Key responsibilities include: Developing & executing the local sourcing strategies that deliver a competitive advantage driving the strategic supplier initiatives. This includes supplier selection, development, and supplier consolidation to ensure sourcing optimization and overall supplier performance. Driving sourcing execution for assigned commodity(s) or suppliers, including full accountability for buy and meeting deflation targets. Performing detailed cost analysis of components & manufacturing processes used by our suppliers to ensure highest quality at the lowest cost solution. Monitoring supplier quality and delivery performance and developing improvement strategies to ensure business needs are met. Partnering with key local business stakeholders to ensure sourced material and services meet the needs of the business. Driving improvements in sourcing processes including escalations due to deliver quality issues, invoicing payables issues, and database management. Specific to Direct Sourcing responsibilities: Driving sourcing strategic initiatives to ensure optimal cost productivity, fulfillment, and obsolescence life-cycle management by leveraging standardization and latest industry practices. Building deep relationships with Strategic Suppliers Relationships driving early supplier engagement into New Product Introduction (NPI) process, and long-term partnership for wing-to-wing product lifecycle. Specific to Indirect Sourcing responsibilities: Driving business productivity metrics affected by indirect sourcing, ensuring accuracy, identifying new areas of opportunity to drive cost out, implement operating efficiency or improve productivity, including leading bullet trains within the P&L. Affecting improvement in sourcing processes through digitization and simplification including management employee communication, policy recommendations or management dashboards for individual spend controls. Qualifications: 1. Bachelor's Degree in Engineering technical discipline, or 5 years work experience in the assigned commodity 2. 3 years work experience with technical depth knowledge in assigned commodities. 3. 3 years of Commercial Sourcing or Supply Chain experience.

We are seeking a detail-oriented and proactive Client Solutions Center Representative to join our dynamic team. This role plays a crucial part in managing work order administration and inbound call handling during regular business hours. As the first point of contact for clients, this position requires exceptional communication skills, the ability to multitask in a fast-paced environment, and a strong focus on customer service. Key Responsibilities Handle inbound calls and messages professionally and efficiently. Direct inquiries and ensure timely issue resolution. Provide excellent customer service and manage service requests. Create, dispatch, and track work orders across platforms. Maintain accurate records of work orders and inspections. Follow up on tickets to ensure quality service standards. Collaborate with operations teams to resolve service issues. Support KPI achievement through proactive assistance. Generate reports to monitor work order progress. Verify billing and invoices for accuracy. Review and correct data entries to maintain system integrity. Be available for shift coverage and adapt to changing priorities. Requirements Experience in a customer service or call center environment. Familiarity with work order management systems or service dispatch platforms. 3+ years of relevant experience. Associate's degree or equivalent experience. Skills Strong verbal and written communication skills with a professional phone presence. Excellent customer service orientation and problem-solving abilities. Proficiency in Microsoft Excel and Microsoft Office Suite. Ability to quickly learn and navigate multiple software platforms. Exceptional attention to detail and ability to manage multiple tasks simultaneously. Strong organizational skills in a high-volume, fast-paced environment. "Ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note: All offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees". . At ttg, "We believe in making a difference One Person at a Time," ttg OPT. IND2

Must be able to work Monday - Thursday 11:00 - 8:00 and Friday 10:00 - 7:00. NO WEEKENDS. Good Hourly pay and a Very Generous Bonus Plan At Medical Data Systems, your success is our success. With our training program, we teach individuals how to become a successful Medical Accounts Receivable Rep in a professional manner. Hourly pay ($15.00 per hour) plus bonus! This job offers a fun and challenging environment. Take mostly INBOUND calls from patients and help them resolve their hospital balances. Answer patient account questions and assist in setting up payment plans when necessary. The people we speak with are NOT Delinquent with the Hospital. MDS is a proven, trusted and innovative leader in revenue cycle management. For more than 3 decades MDS has successfully partnered with multiple hospitals and respected health systems across the nation. We are vigorously committed to your success. What we offer you… Hourly base pay, plus Very Nice bonus potential! Your bonus is based on your performance! Annual reviews Paid Time Off/Vacation 401K match 50% up to 6% Insurance - Health, Dental, Life, Vision, and short- term disability Tuition Reimbursement Professional Development Assistance - We help you grow! What we expect from you… High school diploma or equivalent. Regular and reliable attendance - attendance & punctuality is an essential job function. Self-Motivated / Goal Oriented / Detail Oriented - seeking DOERS, not triers. Assertive - Comfortable being the decision maker. Inquisitive - Confident with asking questions to become a problem solver. Ability to overcome objections and remain focused on daily goals. Excellent negotiating and persuading skills. Adhere to all required FDCPA and HIPAA regulations and system procedures. Solid working PC and Internet experience. MDS is always interested in meeting individuals who can enhance and help grow our businesses. We invite you to explore our opportunities and learn more about the benefits of being a part of Medical Data Systems. To sustain our growth, we need the best-of-the-best in every area of our business. Our policy is to promote from within and encourage our associates to be their best. If you are motivated and have the drive, you will have the opportunity to build a career with our organization. APPLY TODAY!!! Start Earning tomorrow! Medical Data Systems We are a proven, trusted and innovative leader in revenue cycle management. Equal opportunity employer