What is a medical clerk and how to become one

Updated January 8, 2025
4 min read
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A medical clerk works in a medical facility or hospital to provide various clerical and administrative services. Medical clerks are usually responsible for managing patient records, collecting patient information, processing patient paperwork during admission and discharge, and distributing medical charts to different hospital departments.

In addition, medical clerks are also in charge of ensuring that all medical records are kept confidential and records are completed according to hospital regulations. They may also perform other duties such as answering phones, responding to emails, and managing digital patient files.

A medical clerk must have a good understanding of HIPAA rules and other laws regarding patient information protection. Moreover, they must be proficient in MS office and information management programs, as well as basic telephone systems.

To be successful in this role, a medical clerk must have outstanding skills in communication, organization, and customer service. A keen eye for detail and the ability to multi-task can also be advantageous since this role involves multiple job roles and no room for error.

The average salary of a medical clerk is $15 an hour or around $31,000 a year. Medical clerks with prior experience and additional education may earn more than this figure, especially with certifications in the healthcare field.

ScoreMedical ClerkUS Average
Salary
2.5

Avg. Salary $32,439

Avg. Salary $59,228

Stability Level
7.2

Growth Rate -8%

Growth Rate 0.3%

Diversity
3.2
Race

American Indian and Alaska Native 0.37%

Asian 3.77%

Black or African American 9.57%

Hispanic or Latino 11.96%

Unknown 3.77%

White 70.56%

Gender

female 84.46%

male 15.54%

Age - 51
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 51
Stress Level
7.2

Stress level is high

7.1 - high

Complexity Level
4.7

Complexity Level is intermediate

7 - challenging

Work Life Balance
9.3

Work Life balance is excellent

6.4 - fair

Medical Clerk career paths

Key steps to become a medical clerk

  1. Explore medical clerk education requirements

    Most common medical clerk degrees

    Bachelor's

    26.3 %

    Associate

    25.9 %

    High School Diploma

    21.2 %
  2. Start to develop specific medical clerk skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Patients31.85%
    Medical Terminology6.28%
    Data Entry5.51%
    Phone Calls4.71%
    Patient Care3.50%
  3. Complete relevant medical clerk training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New medical clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a medical clerk based on U.S. Bureau of Labor Statistics data and data from real medical clerk resumes.
  4. Gain additional medical clerk certifications

    Medical clerk certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific medical clerk certification, having one may help you stand out relative to other applicants.

    The most common certifications for medical clerks include Medical Assistant and Certified Medical Administrative Assistant (CMAA).

    More About Certifications
  5. Research medical clerk duties and responsibilities

    • Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
    • Follow HIPPA patient confidentiality guidelines making patients or facility have filled proper forms to release records.
    • File results of laboratory tests, x-rays, EKG's, etc., in patients records.
    • Respond and resolve patient inquiries with compassion and patience.
  6. Prepare your medical clerk resume

    When your background is strong enough, you can start writing your medical clerk resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a medical clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Medical Clerk Resume templates

    Build a professional Medical Clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Medical Clerk resume.
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  7. Apply for medical clerk jobs

    Now it's time to start searching for a medical clerk job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Medical Clerk Job

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Average medical clerk salary

The average Medical Clerk salary in the United States is $32,439 per year or $16 per hour. Medical clerk salaries range between $26,000 and $40,000 per year.

Average Medical Clerk Salary
$32,439 Yearly
$15.60 hourly

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How do medical clerks rate their job?

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Medical Clerk reviews

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A zippia user wrote a review on Nov 2023
Pros

I like making sure other patients information was not in another patient records filing the records and also triaging the records as well.

Cons

Not have work to do.


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A zippia user wrote a review on Jan 2020
Cons

There's nothing to dislike.


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A zippia user wrote a review on Aug 2019
Pros

Always something new to do, and learn, always changing.

Cons

Being taken over by computers, job is going away office staff is becoming smaller and smaller or out sourced to 3rd party companies.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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