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What is a medical case manager and how to become one
A medical case manager helps coordinate a patient's treatment and health care experience. The two primary pathways to this career are by becoming either a registered nurse (RN) or a social worker with an emphasis on the medical field. Upon achieving a position as a medical case manager, these professionals facilitate interactions between doctors, medical staff members, patients and insurance companies. In this way, they manage both the treatment-related and financial aspects of the patient's case. Also, they may compile data from multiple patients' cases and conduct analyses that can be used to improve services and outcomes in the future.
As a medical case manager, you might find employment in a hospital or nursing care facility or with a managed care organization or insurance company.
There are several voluntary certification options available, depending on your place of employment and level of education. For example, you can obtain the Accredited Case Manager designation through the American Case Management Association.
This field has a significant possibility for growth due to the growing emphasis on preventative and treatment healthcare. Thereby, most healthcare social workers earn a national average salary of $58,470.
Avg. Salary $42,432
Avg. Salary $59,228
Growth Rate 28%
Growth Rate 0.3%
American Indian and Alaska Native 0.72%
Asian 8.02%
Black or African American 11.88%
Hispanic or Latino 14.45%
Unknown 4.27%
White 60.66%
Genderfemale 80.15%
male 19.85%
Age - 47American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 47Stress level is high
7.1 - high
Complexity Level is advanced
7 - challenging
Work Life balance is fair
6.4 - fair
Medical Case Manager career paths
Key steps to become a medical case manager
Explore medical case manager education requirements
Start to develop specific medical case manager skills
Skills 
Percentages Patients 17.54% Rehabilitation 8.43% Care Coordination 7.16% Social Work 6.16% Home Health 5.85% Complete relevant medical case manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New medical case managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a medical case manager based on U.S. Bureau of Labor Statistics data and data from real medical case manager resumes.Gain additional medical case manager certifications
More About CertificationsMedical case manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific medical case manager certification, having one may help you stand out relative to other applicants.
The most common certifications for medical case managers include Certified Case Manager (ACM) and Certified Nurse Assistant (CNA).
Research medical case manager duties and responsibilities
- Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
- Facilitate rehabilitation plans with TPA/Provider/Treatment team to provide professional case management services to catastrophically injure patients after auto injury.
- Collaborate with inpatient medical team and case management department to promote effective discharge planning and utilization management of hospitalize patients.
- Coordinate medical management and vocational rehabilitation.
Prepare your medical case manager resume
When your background is strong enough, you can start writing your medical case manager resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a medical case manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose From 10+ Customizable Medical Case Manager Resume templates
Build a professional Medical Case Manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Medical Case Manager resume.
Apply for medical case manager jobs
Now it's time to start searching for a medical case manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
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Average medical case manager salary
The average Medical Case Manager salary in the United States is $42,432 per year or $20 per hour. Medical case manager salaries range between $26,000 and $67,000 per year.
What Am I Worth?
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Medical Case Manager reviews
Helping others
Getting approval and watching families go through their proceed with difficulties
I don’t like mostly sitting
Helping people be successful in life.
Secondary trauma and balancing administrative work with direct services.
Updated January 8, 2025
