What does a Mcdonalds Crew Member do?

Updated January 8, 2025
7 min read
What does a Mcdonalds Crew Member do

McDonald's crew members work in the kitchen of the company. The primary responsibilities of the crew members include food preparation, customer service, hygiene, and cleanliness. They see to it that every guest will be treated fast and in a friendly manner. It is part of their responsibilities to maintain the restaurant's purity and make it always inviting for friends, families, and their fellow employees. There are times when they are in the front counter to tend to the needs of the customers. Also, some of them work drive-thru.

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Mcdonalds crew member responsibilities

Here are examples of responsibilities from real mcdonalds crew member resumes:

  • Prepare meats such as chicken beef and fish, also operate fryers to cook the food.
  • Run orders, take orders, operate a POS system, present customers with purchase food, handle cash, prepare food
  • Used commercial culinary equipment including espresso machine, commercial ovens and bread slicers.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers.cook food according to instructions.
  • Cook food for all of McDonalds during breakfast and lunch rush hours.

Mcdonalds crew member skills and personality traits

We calculated that 51% of Mcdonalds Crew Members are proficient in Cleanliness, Food Orders, and Customer Service. They’re also known for soft skills such as Communication skills, Customer-service skills, and Physical strength.

We break down the percentage of Mcdonalds Crew Members that have these skills listed on their resume here:

  • Cleanliness, 51%

    Maintain restaurant Lobby and counter cleanliness and sanitation.

  • Food Orders, 29%

    Prepared food Processed customers food orders accurately.

  • Customer Service, 11%

    Performed a multitude of tasks including maintenance, light mechanical operation, and customer service interactions.

  • Customers Orders, 2%

    Operate the cash register making transactions cleaning lobby area taking customers orders on headset customer service provider

  • Front Window, 1%

    Worked as a back window register and took Orders, front window, and front register costumer help.

  • Food Products, 1%

    Prepared and handled food products abiding to health and safety regulations.

Most mcdonalds crew members use their skills in "cleanliness," "food orders," and "customer service" to do their jobs. You can find more detail on essential mcdonalds crew member responsibilities here:

Communication skills. The most essential soft skill for a mcdonalds crew member to carry out their responsibilities is communication skills. This skill is important for the role because "food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request." Additionally, a mcdonalds crew member resume shows how their duties depend on communication skills: "drive thru great customer service great communication"

Customer-service skills. Many mcdonalds crew member duties rely on customer-service skills. "food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry," so a mcdonalds crew member will need this skill often in their role. This resume example is just one of many ways mcdonalds crew member responsibilities rely on customer-service skills: "provided quality customer service, assisted with food preparation and ensured customers had an enjoyable experience. "

Physical strength. mcdonalds crew members are also known for physical strength, which are critical to their duties. You can see how this skill relates to mcdonalds crew member responsibilities, because "food and beverage serving and related workers need to be able to lift and carry stock and equipment that can weigh up to 50 pounds." A mcdonalds crew member resume example shows how physical strength is used in the workplace: "assembled and maintained physical structures, using hand tools and power tools. "

Most common mcdonalds crew member skills

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Compare different mcdonalds crew members

Mcdonalds crew member vs. Deli associate

A deli associate is personnel who works in grocery and deli stores and assists shoppers by responding to their inquiries and requests. He/She updates his/her product displays to ensure that new items and promotions are showcased and follow all food safety and sanitation. Aside from engaging with customers, deli associates must possess the ability to lift heavy objects and operates equipment such as cash registers and meat slicers. Also, deli associates' minimum educational requirement is a high school diploma, but experience in deli counter work is a plus.

If we compare the average mcdonalds crew member annual salary with that of a deli associate, we find that deli associates typically earn a $1,712 higher salary than mcdonalds crew members make annually.While their salaries may differ, the common ground between mcdonalds crew members and deli associates are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like food orders, customer service, and food products.

There are some key differences in the responsibilities of each position. For example, mcdonalds crew member responsibilities require skills like "cleanliness," "customers orders," "front window," and "pos." Meanwhile a typical deli associate has skills in areas such as "food handling," "basic math," "math," and "food safety." This difference in skills reveals the differences in what each career does.

On average, deli associates reach similar levels of education than mcdonalds crew members. Deli associates are 0.6% more likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.

Mcdonalds crew member vs. Baker/cashier

A Food Service Attendant works in various establishments such as hotels, cafeterias, and bars to deal with service, meal preparation, and food handling. They work under the control of a kitchen manager or food service director and deliver their services all days of the week. Their primary duties include taking delivery orders and answering customer phones, and assisting wait staff and cashiers in collecting money. Moreover, they respond to customer queries and making menu suggestions. Also, they clean workplaces, follow meal safety guidelines and prepare food and drinks.

A career as a baker/cashier brings a higher average salary when compared to the average annual salary of a mcdonalds crew member. In fact, baker/cashiers salary is $2,283 higher than the salary of mcdonalds crew members per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both mcdonalds crew members and baker/cashiers have skills such as "food orders," "customer service," and "food products. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that mcdonalds crew member responsibilities requires skills like "cleanliness," "customers orders," "front window," and "fast food." But a baker/cashier might use other skills in their typical duties, such as, "customer orders," "oven temperatures," "cash drawers," and "safety regulations."

In general, baker/cashiers achieve similar levels of education than mcdonalds crew members. They're 0.7% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

Mcdonalds crew member vs. Food service attendant

Cooks/servers are employees who take on the dual role of being a cook and a server in the restaurant. They are usually trained cooks who are in charge of preparing meals for the guests. They prepare ingredients, cook them according to the recipe, and serve them to guests. They are responsible for ensuring that the food is prepared and served to guests within the promised time. They are in charge of managing the pantry, ensuring that the stock is fresh, and checking whether the stock is low. They are expected to have culinary skills, precision, and time management skills.

An average food service attendant eans a lower salary compared to the average salary of mcdonalds crew members. The difference in salaries amounts to food service attendants earning a $1,044 lower average salary than mcdonalds crew members.By looking over several mcdonalds crew members and food service attendants resumes, we found that both roles require similar skills in their day-to-day duties, such as "cleanliness," "food orders," and "customer service." But beyond that, the careers look very different.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a mcdonalds crew member is likely to be skilled in "customers orders," "front window," "fast food," and "mathematics," while a typical food service attendant is skilled in "food handling," "patients," "cash handling," and "basic math."

Food service attendants make a very good living in the media industry with an average annual salary of $27,152. On the other hand, mcdonalds crew members are paid the highest salary in the hospitality industry, with average annual pay of $23,848.Most food service attendants achieve a similar degree level compared to mcdonalds crew members. For example, they're 1.0% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.

Mcdonalds crew member vs. Cook/server

Cook/servers typically earn higher pay than mcdonalds crew members. On average, cook/servers earn a $3,068 higher salary per year.While their salaries may vary, mcdonalds crew members and cook/servers both use similar skills to perform their duties. Resumes from both professions include skills like "customer service," "food products," and "pos. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "cleanliness," "food orders," "customers orders," and "front window" are skills that commonly show up on mcdonalds crew member resumes. On the other hand, cook/servers use skills like customer orders, safety standards, kitchen equipment, and allergies on their resumes.The retail industry tends to pay the highest salaries for cook/servers, with average annual pay of $29,014. Comparatively, the highest mcdonalds crew member annual salary comes from the hospitality industry.In general, cook/servers hold similar degree levels compared to mcdonalds crew members. Cook/servers are 0.3% more likely to earn their Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.

Types of mcdonalds crew member

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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