Head of Institutional Solutions Strategic Finance
Massmutual Financial Group Job In Springfield, MA
ABOUT CORPORATE FINANCE: At MassMutual, we're passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive digital experiences for our customers. As a member of Corporate Finance, you'll have an opportunity to join an engaged team of professionals who provide high-quality analysis and advice to the enterprise's leadership team and actively support both growth and profitability.
JOB DESCRIPTION
The Head of Institutional Solutions Strategic Finance will work with executive management of the Institutional Solutions to provide high quality analysis and information to facilitate decision-making. The incumbent will report to the Head of MMFA Strategic Finance Business Partners, who reports to the Head of Strategic Finance Business Partners.
As the senior corporate finance executive working regularly with the senior management team of Institutional Solutions, this role is responsible for leading the Corporate Finance work with Institutional:
* Lead matrixed teams that prepare high quality financial analysis and information to influence important decisions. This includes regular reviews of key financial and business KPIs versus plan, trends to develop proactive and informed forecasts and contribute to the development of robust CBAs and measuring progress versus deal model.
* Senior finance partner for Institutional leadership teams on the development and support of strategic plans, and short-term and long-term management goals and objectives, appropriately balancing finance partner and corporate stewardship responsibilities.
* Respected thought partner in the development and execution of strategies and initiatives to achieve organizational aspirations, including active, ongoing involvement in pursuing the Strategic Planning and Delivery revenue enhancement and efficiency goals. This includes working to simplify financial processes, data flows and assignment and allocations of costs.
* Drive business strategies and execution transparency and discipline related to Funding Agreements, B2B life products, Pension Risk Transfer, and Stable value mutual fund trends - including competitive landscape, and key industry metrics - which are used to assess performance vs. plan and prior trends.
* Monitor financial performance drivers, risks, metrics and timely communicating trends and observations
* Evolve reporting and current processes to modern approaches (e.g. dashboards with high quality financial analysis and insights) to facilitate important decisions, working with FP&A, Controllers, Actuarial, Corporate Strategy and others. This includes leading teams that develop financial story that is representative of factual performance and deep insights to drive decision support and track management action.
* Lead matrixed teams that drive the development of Institutional forecasts with a focus on material aspects of P&L and Balance Sheet impacts with clear documentation of basis for assumptions. Establish formal sign off on forecast and plan assumptions with Institutional leaders.
* Key liaison between Institutional and the CFO organization, leveraging work done throughout CFO to provide holistic finance support to Institutional and streamlining requests between finance and the business.
* Improve transparency around leading indicators to improve financial performance of products and distribution trends - Institutional products (Pension Risk Transfer, Funding agreements, Life insurance (COLI/BOLI), and Stable Value IO). Identify outliers, trends and influence optimal decision making.
* Strong finance partner and leader contributing to the modernization of strategic finance organization - ability to work through ambiguity, strong communication and change management and mobilize matrixed team's around most important work. Partner with Center of Excellence to realize SFBP operating model.
LEADERSHIP RESPONSIBILITIES:
* Develop and maintain strong working relationships with business, finance and corporate leaders, through regular value-add involvement in planning, strategy and team update meetings.
* Communicate complex information and analysis in clear, simple and understandable terms with appropriate context, focused on actionable content.
* Inspire, lead and execute on CFO finance transformation goals, including data-driven financial analysis, automated reporting, advanced analytics, developing staff and successors for key roles. Also, work to influence the culture, promoting self-service, collaboration, benchmarking and disciplined cost-benefit analyses
* Create an environment that fosters a culture of innovation, empowerment and collaboration.
* Actively champion the CFO division's work to attract, retain, and develop top-tier diverse talent.
QUALIFICATIONS AND REQUIREMENTS:
* Experience leading and developing high caliber teams
* Required: CPA or MBA strongly preferred, prior experience supporting large distribution channel in Financial services (including Wealth Management)
* Deep knowledge of U.S. GAAP, statutory financial reporting requirements relating to life insurance products
* Exceptional relationship building and influencing skills
* Extensive (7-10years) experience with wealth management retail broker-dealer, life insurance, annuities and proprietary mutual funds
* Excellent communication skills, including the ability to convey complex information in readily understandable terms.
* Demonstrated experience with creative problem-solving
* Ability to work well under pressure and manage multiple deliverables
* Ability to travel between Boston and Springfield regularly
* Must be authorized to work in the US without sponsorship now or in the future
Salary Range:
$194,700.00-$255,400.00
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
Business Operations Consultant, Funding Agreements
Massachusetts Mutual Life Insurance Company Job In Springfield, MA
The Opportunity
We're looking to hire a Business Operations Consultant, Funding Agreements to be a member of our small funding agreements operations team. With an operational and entrepreneurial mindset, you'll participate in driving enhancements to our administration system as we seek to grow the business for MassMutual. You'll assist and drive the process for new business acquisition either closed block or bidding new business.
The Team
As part of the Funding Agreements team, you'll work strategically and tactically. In this small team, members collaborate to handle daily tasks and plan for future growth. You'll also interact with internal teams like systems, cash operations, and expenses, as well as external clients.
The Impact:
As the Business Operations Consultant, Funding Agreements, your responsibilities will include but not be limited to the following:
Drive general program level implementation of Funding Agreement operational development and acquisition of future business opportunities (Muni GIC, FABN, and other product solutions)
Become an expert with Muni GIC contract adjudication, system administration and calculation of coupon interest across different methods of payment.
Work closely with systems teams to drive development, testing, business readiness and general implementation of CML Administration System and development and utilization of the Filenet & P8 electronic workbench.
Administer MassMutual's Funding Agreement daily transaction and business flows:
Utilize SAP based CML administration system to initiate contract payments and deposits and produce periodic client reports
Respond to client requests for information such as financial data and projected contract balances and reconciliation questions
Understand month end contractual reserves and balances via SAP for financial reporting and business performance measures
Operational Responsibilities:
Provide service for daily interactions with external customers and partners (Bond Trustees, Municipalities, GIC Service Recipients (GECC), Paying agents - answer questions and provide necessary day to day support - handle deposits and withdrawals
Support daily interactions with internal partners (Finance, Treasury, Actuarial, Legal and Systems) - in support of specific customer questions, support build and enhancements of our day-to-day operations and system and month end accounting and financial analysis
Produce periodic reports for management, compliance requirements, risk management and general audit requests
Drive the development, implementation and utilization of standard work in support of servicing Funding Agreement contract holders, with respect to services that include, but are not limited to:
Scheduled and unscheduled cash flow activity (interest payments, principal payments, additional contract deposits)
Contract maturity /early termination (including Make-Whole calculation, where applicable)
Monthly contract statement processes and reconciliations
Assist in the development of a customer service culture, including building and leveraging relationships with key stakeholders (contract holders, Trustees, MM shared services providers, etc.).
Proactive collaboration with MassMutual shared services and internal stakeholder teams to develop, implement and, where necessary, adjust, standard work related to the processes that will support the Funding Agreement business, including, but not limited to:
Treasury: Collateral Management; Bank account reconciliations, Wire maintenance and Relationship management with banks and collateral agent.
Corporate Finance: Monthly/Quarterly close activities related to accounting and reporting of business results in the Company's books and records and, ultimately, financial statements.
Corporate Actuarial: Valuation and reserving for the underlying GIC obligations.
Investment Management: Tracking and reporting of assets transferred
Legal and Compliance: Contract amendments
MassMutual Technology: All aspects of information technology support for the Funding Agreement Business
Learn and become subject matter expert on CML - SAP administration system and serve as a technical resource when the system is updated and tested for new products or features.
Learn and understand Funding Agreement contracts - be able to interpret legal language and properly adjudicate customer requests for deposits, withdraw requests, termination and other provisions
The Minimum Qualifications
Bachelor's degree or a High School Diploma with 10+ years of experience working in funding operations
8+ years of experience in financial services operations
4+ years of experience partnering internal stakeholders and external clients
The Ideal Qualifications
Strong Finance skills with ability to understand Funding Agreement contract economics
Ability to work independently and be part of designing a high-performance team
Strong organizational skills with attention to detail
Strong written and verbal communication skills
Strong customer service skills
Drive innovation and change relating to servicing the customer and developing efficient day to day operations
What to Expect as Part of MassMutual and the Team
Regular meetings with the Funding Agreements Team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-BC1
Salary Range:
$104,900.00-$137,700.00
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
Wealth Management Internship ( PAID )
West Hartford, CT Job
NORTHWESTERN MUTUAL INTERNSHIP PROGRAM - SUMMER 2025
Kickstart your career in wealth management with the Northwestern Mutual Internship Program for Summer 2025! This hands-on program is designed to provide real-world experience as you embark on the path to becoming a Wealth Management Associate. Our comprehensive personal and professional development training will equip you with the skills to build and maintain relationships within your community, making a tangible impact on others by helping them achieve financial security.
Our Internship Program is geared towards people who are approaching graduation or who are graduating in the Year 2025- 2026!!
PROGRAM OVERVIEW:
The Executive Development Program/ Wealth Management Associate - Intern is ideal for individuals approaching graduation or set to graduate in 2025-2026. As a Wealth Management Associate, you will join our Network Office team and collaborate with experienced financial representatives, advisors, and professional office staff. This role offers a unique opportunity to grow your personal practice while embracing the entrepreneurial spirit that drives our company culture.
KEY REPONSIBILITIES:
- Obtain Life, Accident, & Health License for the state of Connecticut (financed by Northwestern Mutual), with the potential to secure Series 6 and 63 licenses.
- Participate in personal and professional training and development sessions.
- Design your own schedule to meet with prospects and clients.
- Analyze, create, and implement personalized strategies to help clients achieve financial security.
QUALIFICATIONS:
- Full-time student with strong academic performance.
- Active involvement in clubs/organizations.
- Demonstrated work ethic and previous work or internship experience.
- Ability to work independently as well as part of a team.
- Self-motivated, driven, and goal-oriented.
- Sociable and outgoing; enjoys meeting new people.
- U.S. Citizen or permanent work authorization is required.
WHY NORTHWESERN MUTUAL ?
At Northwestern Mutual, we foster an innovative, supportive, and committed company culture. You will have the opportunity to partner with experienced professionals, expand your knowledge, and grow your career in wealth management and financial services.
APPLICATION INSTRUCTIONS :
To apply, please submit your resume and a brief cover letter detailing your interest in the Northwestern Mutual Internship Program.
** All resumes can also be submitted to Amanda Meskell at ********************* or Sydney Dzurka at ******************** **
Sr. Web Application Penetration Tester
Hartford, CT Job
Senior Security Engineer - IS07FE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford's Information Protection (THIP) organization is looking for a talented individual to join a high-performing team of Application Security Engineers responsible for governing, managing and delivering our company's application cybersecurity defenses. As a Senior Web Application Penetration Tester, you will have an opportunity to shape the direction of our company's application penetration testing program by providing thought leadership, professional support, and valued contributions to our growing range of penetration testing activities. This role provides the right person with the opportunity to use their skills and expertise to drive meaningful improvements into the security posture of all application portfolios across our company.
RESPONSIBILITIES:
Plan and perform penetration tests on applications spanning all enterprise lines of business and portfolios
Document findings and recommend remediation strategies
Collaborate with application teams to ensure vulnerabilities are addressed effectively
Develop exploits to demonstrate the potential impact of a successful attack
Participate in broader attack simulation activities assessing systems including infrastructure, network, cloud, and IoT services
Stay up to date with the latest technologies, testing methodologies, tools, security trends and threats
This role will have a Hybrid work schedule, with the expectation of working in an office location (Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).
QUALIFICATIONS:
Candidates will be evaluated based on their ability to perform the duties listed above while demonstrating the skills and competencies necessary to be highly effective in the role. These skills and competencies include:
5+ years' experience assessing vulnerabilities across a large enterprise application portfolio
3+ years' experience performing application penetration testing to cover a broad range of enterprise web and mobile applications
Strong understanding of web and mobile architectures and technologies including Single Page Applications (SPA), Multi-Page Applications (MPA), APIs, OAuth 2.0, JavaScript, Java and .NET frameworks
Comprehensive knowledge of web and mobile application security vulnerabilities including OWASP Web Application, API and Mobile Top 10 lists
Ability to effectively extend testing scope to include infrastructure, network, cloud and IoT services
Strong reporting and communication skills
Strong commitment to legal and ethical standards and behaviors
Bachelor's degree from an accredited college or university in computer science, information security, or related field
Certifications such as Certified Information Systems Security Professional (CISSP), Offensive Security Certified Professional (OSCP) or Offensive Security Web Expert (OSWE) are highly desirable and preferred
Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$127,200 - $190,800
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
Director, Claims Customer Experience and Voice of Customer
Hartford, CT Job
Director Customer Experience - MQ06CE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Director, Claims Customer Experience and Voice of Customer
ABOUT THIS OPPORTUNITY
The Claims Director of Customer Experience Management and Voice of Customer (Director of Claims CX) is responsible for collaboratively identifying opportunities to create exceptional customer experiences that further drive competitive advantage as well as increased agent/broker and customer preference, satisfaction, and loyalty. This individual will focus on identifying or validating the characteristics that most significantly affect satisfaction with engagements (human and digital) throughout the claim process and with the overall experience. Working collaboratively with Claims, Strategic Shared Services, Data Science, Digital, and enterprise/business line marketing and communication teams, this individual will develop insights to help the Claims SLT prioritize strategies to improve processes that move customers from detractors to promoters.
The successful candidate will drive focus on how our end-to-end strategy and AI tools affect customer sentiment, engage partners to help inform the design and launch of experiences that generate measurable satisfaction, and shape communication and education strategies related to engagement, deployment, sustainment and success.
This role reports to the head of Claims strategic communication, regularly engages with and presents to senior leaders, and collaborates closely with the Claims P&C and Employee Benefits strategy leads and CX leads across the organization, reporting findings and helping infuse the Claims story throughout our marketing messaging and enterprise narratives.
The role leads the development of comprehensive CX insights for Claims, including the ownership and the management of appropriate voice of customer(VoC) platforms. The Director of CX cultivates and reviews VoC insights via various tools (i.e. Medallia, PowerReviews, qualitative research, NPS studies) on transactional and non-transactional levels, incorporating appropriate insights and research from business lines. The director will also build scorecards and conduct analysis that helps inform business strategy.
Working with senior business leaders and teammates across functions, this individual will utilize data and analytics tools and insights, customer experience management practices, innovation, and design tools to accelerate the adoption of practical changes throughout the claim experience and with marketing, digital, and business line UW/sales channels. This role coordinates closely with the enterprise customer experience team, research team, business strategy leads and underwriting organizations to identify best practices, take advantage of scale, and prioritize areas for improvement.
The successful candidate will be considered the Claims customer experience VoC authority and will partner closely with Claims and Strategic Shared Services leadership, preceding (to inform and help shape), during (to measure and monitor), and post (to identify opportunities and recommend improvements) business actions/initiatives, ensuring continuous infusion of insights into business practices. This role will also share insights (including outcomes, Claims stories, metrics, and customer experiences) with the Claim organization to reinforce our customer-centric mindset.
RESPONSIBILITIES:
Engage the Claims organization and Enterprise CX Community of Practice in effectively measuring and managing interactions with customers and claimants, creating a persistent focus on the customer in all decisions and actions, driving the organization to work together on delivering an optimum customer experience, identify opportunities to improve the experiences across all interactions, and support leaders in our transformation to customer centricity.
Cultivate VoC insights from transactional listening mechanisms as well as primary/secondary research to enable a consistent and actionable CX measurement approach that will identify and prioritize areas to grow NPS promotors and minimize detractors.
Partner with leadership and functional leads to ensure appropriate consideration of the Customer Experience in support of and aligned with business strategy.
Identify touchpoints that affect the most claimants and customers, occur with the greatest frequency, and/or drive emotional impact. Define areas of focus and value realization and develop prioritization framework.
Support the capture and dissemination of rich and continuous customer feedback to ensure business improvement across Claims; align and mobilize the Claims organization around CX improvement opportunities. Provide support and thought leadership to the implementation of VoC solutions. Provide thoughtful insights to organization across all levels through various channels.
Adopt an insight/data-driven customer experience approach focused on customer centricity, which includes customer journey mapping, solution design, and test-and-learn design, execution, and analytics in partnership with other functions.
Establish the approaches and implementation of research to understand customer loyalty and return on investment.
Lead the development and implementation of Claims CX guiding principles and adoption of CX standards.
Accountable for monitoring, reporting, and actioning on Claims CX performance.
Effective collaboration and contribution to the CX VoC Community of Practice.
QUALIFICATIONS:
Minimum of 10 years of experience working Customer Experience Environment
10 years of experience in insurance industry, preferably in claims
Excellent relationship building, interpersonal and influence skills with internal partners and colleagues. Proven ability to influence and gain buy-in across multiple audiences and cross functional area of the business.
Passionate subject matter expert regarding customer experience and customer experience management, innovation and/or design.
Highly self-motivated strategist who takes initiative and demonstrates ability and eagerness to prioritize multiple competing deadlines, envision broad scopes of work and project planning and execute to produce results and meet deliverables. Excellent organizational and project management skills and driven to execute on solutions and project initiation and completion.
Ability to draw insights, conclusions and proposals based on data and process analysis to translate VoC insights and other metrics such as satisfaction and loyalty scores into practical and prioritized changes. Champion of an experimentation culture through test-and-learn theory and practice.
Experience in business analysis and understanding business requirements, demonstration of keen business acumen and analysis - identifying opportunities/issues, synthesizing and identifying trends and patterns, drawing conclusions and making recommendations.
Ability to translate analysis into executable strategy and identify appropriate avenues for collaboration with senior leadership, digital teams, data science, learning, and marketing and communication.
Strong communication and presentation experience.
Experience using the following tools:
Medallia
PowerReviews
Tableau
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$115,360 - $173,040
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
Executive Underwriter, Complex Liability Solutions
Hartford, CT Job
Executive Underwriter - UW07CDSenior Underwriter - UW08CA We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
We're in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They're at the center of everything we do - and by joining us, you'll be on a team known throughout the industry for providing our customers with just the right amount of coverage they need to pursue their unique interests.
Your underwriting career here means collaboration, inclusivity, innovative thinking and so much more. Here, doing things the way they've always been done isn't a part of the job. Here, you'll be putting your creative insights to work with other underwriters and leaders, having a seat at the table with key decision makers. And you'll have any number of opportunities for your career to grow in whatever direction you choose.
Our Complex Liability Solutions (CLS) team is a dedicated group of underwriters, risk engineering consultants and liability claims specialists experienced in hard-to-place products and premises risks. We face catastrophic exposures in our high-hazard book every day.
This is a great opportunity for Middle Market or Primary Casualty, or Excess Casualty Underwriters looking to expand their knowledge into high hazard liability risks. In this role, they are able entertain accounts often viewed as out of appetite for traditional retail carriers.
Our CLS underwriters are responsible for:
+ Providing technical underwriting expertise in the risk selection, pricing, administration and account management of the CLS book of business.
+ Profitably underwrite new and renewal tough to place General Liability, Products and Excess driven business that requires strong exposure and control evaluation skills.
+ Identify appropriate opportunities consistent with risk appetite.
+ Creates, drives and executes on strategies for new and renewal accounts
+ Consults and provides solutions.
+ Effectively provides excellent account management service of an assigned territory through strategic planning and operational excellence. Has the ability to tailor a service plan for each client based on their individual needs. Positively impacts and influences final account pricing and terms.
+ Establishes and maintains a strong account pipeline.
+ Manages the sales process including planning, operating routines, and monitoring
+ Manages cross-sell and up-sell opportunities across the team; generates cross-sell opportunities
+ Is well versed about every aspect of The Hartford's Value proposition to best position us for success.
+ Being professionally demanding and holding internal and external customers accountable.
Qualifications:
+ Bachelor's Degree strongly preferred, or equivalent combination of education, training and experience
+ 3 + years of P&C Carrier Casualty underwriting experience; ideally strong liability background.
+ Demonstrated success in developing and maintaining solid relationships with all internal and external business partners
+ Excellent communication, interpersonal and presentation skills
+ Ability to think analytically about business problems, make recommendations and propose solutions
+ High energy self-starter, who is resilient and has an entrepreneurial spirit
+ Demonstration of solid time, organizational, and desk management skills
+ Goal-oriented and delivers outcomes
+ Ability to challenge the status quo and compete to win
+ Superior technical knowledge and sound decision-making and analytical skills
+ Ability to travel approximately 25%
+ Position title and level to be determined upon careful examination of the selected candidate's qualifications and experience.
Location:
This role will have a Hybrid work arrangement, with the expectation of working out of the Boston, MA or Hartford, CT office three days a week (Tuesday through Thursday).
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$98,800 - $184,800
The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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Human achievement is at the heart of what we do.
We believe that with the right encouragement and support, people are capable of achieving amazing things.
We put our belief into action by ensuring individuals and businesses are well protected, and by going even further - making an impact in ways that go beyond an insurance policy.
Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines - from developing the latest technology to creating and promoting our products to evaluating future financial risks.
We're also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it's the right thing to do, and because when our customers, communities and employees succeed, we all do.
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Unincorporated Areas of LA County, CA (Applicant Information)
Law Technology Director
Massmutual Financial Group Job In Springfield, MA
The Opportunity As the Director of Law Technology, you will create and align a technology vision, objectives, and roadmaps with business strategy for all areas related to Law Operations, Compliance, Procurement and Audit, to foster and drive a digital transformation. You will be accountable for ensuring successful execution of those initiatives and delivering business outcomes - strategic, operational, and BAU. You will lead highly complex, cross-functional initiatives, manage multiple agile/waterfall squads, and ensure cost-effectiveness and transparency for business partners. You will also engage with the industry and bring relevant insights to MM.
Using your deep technology leadership and program management expertise and experience, you will collaborate with other Enterprise Technology & Experience (ETX) leaders to ensure technology strategy alignment, value propositions, and strategic imperatives for growth that can help reduce costs, increase speed-to-market, modernize, optimize, and transform capabilities for Law Operations, Compliance, Procurement and Audit. You will be accountable for delivering projects on time, within budget, and with expected functionality per business partners' requirements. The role will regularly interact with business and technology leaders to ensure optimal collaboration, communication, and delivery. It is expected that the candidate will collaborate and support the delivery of projects by other delivery leaders within Regulatory HR Technology to ensure adequate leadership backup and succession planning.
The Team
This role reports to the Head of Regulatory HR Technology. The Regulatory HR Technology Team provides essential platforms that enable strategic capabilities for the Enterprise Risk, Law, Compliance, Procurement, Audit, Human Resources & Employee Experience, Digital Communications. Our mission is to propel corporate functions to new heights through innovation, collaboration, and achieving excellence in all we do. Our culture emphasizes engineering and operational excellence, transforming our business, and achieving enterprise objectives.
The Impact
You will:
* Play a pivotal role on the Regulatory HR Technology leadership team by identifying improvement opportunities and reducing costs while providing exceptional technical solutions and business capabilities.
* ·Be accountable for the creation and execution of technology strategies, roadmaps, delivery, quality, continuous improvement, and budget management, ensuring alignment with Law Operations, Compliance, Procurement and Audit and Regulatory HR Technology business objectives to enable business growth and expansion.
* Deliver large-scale initiatives that align with and support strategic goals on time and within budget.
* Align short to medium term technology strategy with business-based decisions and foster consensus at all levels of the organization to ensure the achievement of business objectives.
* Be fully accountable for planning, prioritization, and delivery for Law Technology team.
* Influence creation of roadmaps at the division and BU level that enable business growth and future business needs.
* Work with technology and business teams to address financial, operational, and strategic challenges, ensuring implementation of security, privacy, disaster recovery, and business continuity plans.
* Attract, retain, and develop diverse talent in an inclusive, data-driven, agile, and collaborative environment.
* Provide thought leadership and strategic counsel to Law Operations, Compliance, Procurement and Audit business partners on leveraging technology.
* Evaluate vendors and technology options including ROI, total cost of ownership, and tradeoffs and share recommendations with ETX and business leaders.
* Collaborate with Corporate business partners and technology teams to develop and maintain sustainable technology platform(s) that allows for a cost-effective, compliant, and seamless customer experience.
The Minimum Qualifications
* Bachelor's degree in computer science, computer engineering, or a similar technical discipline.
* 8+ years of experience leading and managing engineering teams
The Ideal Qualifications
* Master's degree in computer science, computer engineering, or a similar technical discipline.
* Experience with cloud platform migration and implementation for improved efficiency, e.g., AWS, Azure, Google Cloud, or similar private clouds.
* Extensive IT experience including Application Teams, Information Security, Business Process Management, Program and Portfolio Management, IT Partner and Supplier Management, IT Architecture Management, Digital Platforms, IT Infrastructure and Operations, and intranet development with tools such as Tableau and MicroStrategy.
* Skilled in defining vision, leading and inspiring teams to create high-value products, and driving large-scale initiatives that deliver significant value to internal customers.
* Expert in change management, technology transformation, and innovative problem-solving.
* Proven in strategic thinking, planning, and execution with strong analytical skills.
* Effective collaborator and influencer, excelling in innovation, budget management, software engineering, agile, and DevOps practices.
* Experienced in managing technology for financial institutions.
What to Expect as Part of MassMutual and the Team
* Regular collaboration with the Corporate Technology Leadership Team, key stakeholders from corporate functions, and other Engineering Teams across Enterprise Technology & Experience (ETX)
* Focused one-on-one meetings with your manager
* Access to mentorship opportunities
* Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
* Access to learning content on Degreed and other informational platforms
* Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-SC1
Salary Range:
$134,400.00-$176,400.00
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
Senior Executive Underwriter, National Accounts
Hartford, CT Job
Senior Executive Underwriter - UW07CC Executive Underwriter - UW07CD We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
As a National Accounts Senior Executive Underwriter at The Hartford, you'll be responsible for underwriting the casualty lines for accounts with typically more than 500 employees, which are written utilizing loss sensitive plans, such as Large Deductibles and Self-Insured Retentions. You will assist the Field Team in underwriting new business opportunities from brokers and agents, as well as manage a renewal book of business. You'll rigorously analyze underwritten information to assess and price risk for each account and new business opportunities. As a National Accounts Senior Executive Underwriter, you will be responsible for collaborating with your field team in underwriting portfolio management and growth in your assigned territory while maintaining strong returns and profitability.
Responsibilities:
* Identify and analyze information on risks' operations and key exposures/controls. Determining what additional information is necessary to perform a thorough analysis.
* Identify and analyze loss trends and understanding sources of loss information and differences in quality and applicability of the sources.
* Develop mastery level knowledge of loss rating concepts for each line. Analyzing relationship between outside factors and the model, and adjusts loss rating accordingly, justifying position.
* Develop mastery level knowledge of all rating plans and variable options. Making appropriate pricing decisions that balance need for growth and profit. Understanding the effect that individual account decisions have on overall book.
* Follow all underwriting & pricing guidelines and obtain management approval if warranted. Recognize when guidelines may need adjustment and escalating to the management team.
* Develop master of coverage forms evaluate and set coverage terms, utilizing company and National Account guidance to respond to account/broker requests
* Maintain positive and productive relationships with Field Team. Communicating all decisions effectively, including those from National Accounts' management.
* Identify opportunities to expand the reach and profitability of The Hartford's National Account's business.
* In collaboration with the field team, be involved in new business or renewal presentations/meetings with accounts and/or brokers as needed.
* Identify areas for improvement in tools and in various projects to support National Accounts growth and profitability objectives.
Qualifications:
* Bachelor's Degree preferred, or equivalent combination of education, training and experience
* 5+ years of commercial casualty underwriting experience preferred
* Experience handling loss-sensitive accounts preferred
* Demonstrated success in developing and maintaining solid relationships with all internal and external business partners
* Excellent communication, interpersonal and presentation skills
* An ability to think analytically about business problems, make recommendations and propose solutions.
* High energy self-starter, who is resilient and has an entrepreneurial spirit
* Demonstration of solid time, organizational, and desk management skills
* Goal-oriented and delivers outcomes
* Ability to challenge the status quo and compete to win
* Superior technical knowledge and sound decision-making and analytical skills.
Position title level will be determined after careful consideration of candidate qualifications.
Location:
This role will have a Hybrid work arrangement, with the expectation of working in the Los Angeles, CA; Greenwood Village, CO; or Hartford, CT office three days a week (Tuesday through Thursday).
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$123,200 - $196,800
The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
Financial Advisor / Wealth Manager
Hartford, CT Job
*******************************************
Join our growing team at Northwestern Mutual of Hartford. Strong applicants will have exceptional interpersonal skills, a history of personal success, and a demonstrated interest in business, finance, and entrepreneurism.
Financial Advisors provide expert guidance and innovative solutions for the planning needs of individuals and businesses in the areas of retirement planning, insurance and investment services, estate planning, business planning, education funding, and employee benefits. They strive to understand their clients' goals and dreams in order to develop comprehensive financial solutions that will help their clients reach financial success. Financial Advisors are given the flexibility to build their own practice while receiving support from our firm's exceptional network of financial specialists, training and educational programs, and mentoring opportunities.
Desired Skills and Experience
4-year College Degree
Prior financial services experience not needed-- extensive training provided
2 years of Managerial or Executive experience preferred
We want people with different backgrounds and work experience, including but not limited to:
Financial management, insurance, and financial services
Executive leadership
Community influencers
Former athletes
Military background
Candidate must be an accomplished communicator with strong verbal and written skills
Prior sales and/or business experience preferred
Additionally, Northwestern Mutual is committed to offering its Financial Advisors a comprehensive compensation and benefits program which includes:
Exceptional Income Potential
Leadership Opportunities
Sponsorship of Licensing/Credentialing
SIE
Series6 or Series7
Life & Health Insurance License
Development Stipends
Expense Allowance
Comprehensive Medical Coverage
Retirement Package; Pension Plan
Group Life and Disability Income Insurance
As a financial representative, a typical day may include:
Digging deep with clients and prospects to help formulate financial strategies
Developing tailored solutions for each client
Training and coaching from people who know their stuff, who are experts in management, and executives in the financial field
Managerial team meetings to set goals
Making calls to prospective clients
Northwestern Mutual has always received the highest possible financial strength ratings from the four major ratings agencies:
· A.M. Best: A++
· Fitch Ratings: AAA
· Moody's Investors Service: Aaa
· Standard & Poor's: AA+
At Northwestern Mutual we believe that everyone deserves to ‘spend their lives living' and that a strong financial plan is the cornerstone for ensuring that reality! Financial security is not just something that happens in retirement but is an enabler for our clients to spend their life living!
Our teams of financial advisors across the nation embody these beliefs and are committed to helping clients reach their financial goals. With over 50% of American's citing that their financial planning needs improvement, a career with Northwestern Mutual provides abundant opportunities to serve this growing need!
Recognized by FORTUNE as one of the "World's Most Admired" companies[i], Northwestern Mutual has been among the leaders in the financial services industry for nearly 160 years and has a proven track record of financial success. Additionally, the FORTUNE 500 ranking is among the most recognized measure of financial success. Being #90 in 2021 affirms that Northwestern Mutual is among America's premier companies.
Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM), Milwaukee, WI and its subsidiaries. Financial representatives are independent contractors.'
'
Benefit Conditions:
Only full-time employees eligible
Commission:
Yes
Paid Training:
Yes
Management:
Team Lead
Typical end time:
5PM
Typical start time:
8AM
Work Remotely
No
This Job Is Ideal for Someone Who Is:
Achievement-oriented -- enjoys taking on challenges, even if they might fail
People-oriented -- enjoys interacting with people and working on group projects
Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Pay: $60,000.00 - $110,000.00 per year
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Retirement plan
Vision insurance
Education:
Bachelor's (Preferred)
Work Location: Hartford, Connecticut
Systems Analyst - Technology Business Management (TBMA)
Massachusetts Mutual Life Insurance Company Job In Springfield, MA
Role: Systems Analyst- Technology Business Management (TBMA)
Team: ETX Portfolio Management and Analytics
Dept: ETX Strategy and Governance
Fulltime - Springfield, MA
The Opportunity
To continue adding insight to our IT expenses at MassMutual, we are seeking a Technology Business Management Analyst (TBMA) to join our Business of IT Tools Team. The candidate will be responsible for the maintenance, development and enhancement of our TBM platform (Apptio). This includes report development and maintenance of the TBM eco system, data management and analysis.
The Team
Be part of a growing team, focused on delivering quality data and analytics thru the TBM platform Apptio. Supporting highly mature APPTIO model and creating clear, multi-lense reports. Allowing our IT, Finance and Business partners to make data driven decisions and focus MassMutual on value creation.
The Impact:
Design, develop, and maintain the Technology Business Management (TBM) Model R12, Architecture and Data across Cost Pools, Towers, Services through various modules in Apptio.
Gather functional and business requirements from client and translate into a functional hosted solution design, which meets customer needs, provides maximum solution value, and is within scope of Apptio products/services. Configure, test, & document Apptio Dashboard, reports and underling data models to meet function design and specifications.
Responsible for administering and day to day managing of system production support, reporting development cycles, including business requirements design solutioning, test management, integration strategy, deployment and training
Own end to end the monthly calendar for the Apptio system, responsible for monthly opening and closing of the forecast, supporting the monthly close process, annual / strategic plan and associated dashboard reporting
Conduct data quality and gap analysis, develop a maturity plan and collaborate with data source owners on data sets
Responsible for delivering Apptio system integration, enhancements, and optimization capabilities for dashboard reporting
Perform monthly data loads, monitoring integrity of data, analysis, and maintenance of reference data and mapping issues, solutioning of data errors.
Ability to support data connectivity through API's and those embedded within our tool and develop integrations and modeling across large data sets
Monitor & control dashboards that focuses on data reconciliations and controls, quickly escalating issues, troubleshooting and solutioning
Works with IT leaders to develop & deliver data capabilities needed for Apptio tools, streamlining overall system architecture including configuration and components and ensures usability/functionality of components
Provides new reporting capabilities and support strategic vision around monthly reporting needs
Import, transform and rationalize data from systems of record (SAP, PPM, ServiceNow, CTM, AWS, Azure) understanding system integration points and impacts on production
Participates in collaborative efforts with finance. Allocation and Reporting
Responsible for improving and enhancing use of the Apptio Platform through automation, data configuration, allocation changes, existing report updates and new report creation
Is the technical contact for the company when communicating to the Apptio Operations and/or Engagement Management teams
Support the Forecast and Annual Budget processes
The Minimum Qualifications
Bachelors degree in Data Analytics, Management Information Systems, Finance or related degree
8+ years of relevant experience in systems analytical work
5+ years' experience as an Apptio System Administrator and executing custom solutions in TBM Studio
Certified TBMA
The Ideal Qualifications
4+ years of experience as Apptio Administrator
Proficient in accounting concepts, practices, and procedures.
Experience with Cost Transparency and IT Planning
High degree of organization and ability to manage multiple, competing priorities simultaneously.
Strong understanding of formulaic logic in MS Excel (if statements, VLOOKUP, pivot tables, macros, etc.)
Experience working with large data sets in Excel
History of analytical problem solving and quickly resolving data-related issues
Knowledge of financial management processes (Budgeting, Forecasting, Cost Allocations, etc.)
Proficient in Apptio
Able to thrive in a collaborative and cross-functional environment
Strong written and verbal communication skills
Experience with AWS and/or Azure cloud billing.
Deep knowledge of the Apptio solution and the TBM Taxonomy
Experience working with at least one object-oriented language (Java, C#, Python, etc...)
Analytical and detail-oriented individual that enjoys working with data solutions.
Strong to expert skills in data manipulation with tools like MS Excel, BI tools, etc.
Ability to quickly comprehend complex spreadsheets/data
Knowledge of company IT services and financial management processes and practices such as budgeting, cost allocations, capital & operating expense handling, program portfolio management, and application / infrastructure support.
Knowledge and application of relational database concepts.
Skilled at working with large data sets in Excel, quickly resolving data-related issues.
Skilled at communicating and managing issues with technical teams in a production environment
Skilled at report creation
Experience translating executive vision into technical requirements
Experience with Cloud-ability is highly desired.
What to Expect as Part of MassMutual and the Team
Regular collaboration with the ETX Portfolio Management and Analytics
Focused one-on-one time with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-RK1
Salary Range:
$121,800.00-$159,800.00
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
National Sales Product Consultant
Massmutual Financial Group Job In Springfield, MA
The Opportunity We're looking to hire a National Sales Product Consultant to join our MMFA National Sales team. In this position, you will be a product expert focusing on product ideas and concepts while partnering with your Regional Director and Firm Specialists to design programs to support product knowledge, sales opportunities, and growth in your region. Additionally, you'll be charged with sharing best practices and key tools to uncover opportunities, grow your book of business, and support balanced practices.
The Team
We partner with our Firm Product Specialists to provide unparalleled expertise, guidance, advice and solutions to MMFA firms, their advisors and brokerage partners, in planning for their clients' financial future. We empower our advisors to grow balanced practices by collaborating with credentialed and experienced experts that address broad financial solutions.
The Impact
* Proactively partner with your Regional Director and Firm Product Specialists to increase product knowledge and sales growth in your region. Develop and execute customized firm plans to support this strategy.
* Be the key point of contact to your Firm Product Specialists. Available to support advisors within your regions. Providing timely, accurate and professional sales support including product information, sales concepts, practice management and other resources.
* As part of your practice management role, you may be asked to facilitate study groups, educational meetings and/or present at product focused events.
* Proficient with and effectively utilize and educate on our suite of sales tools.
* Work as a contributing team member to assist in achieving the sales goals of Sales and Distribution and provide backup to the other members of the team when needed. Ability over time to cross-train on all product lines: Disability; Life Insurance and Annuities and use that knowledge to identify cross-selling opportunities.
* Work with supporting/processing areas/operations to address any issues that would impact the ability of a submitted case to be "reported" in a timely manner, respectful of procedures.
The Minimum Qualifications
* Bachelor's Degree OR High School Diploma and 2+ years of financial services/insurance experience
* 1+ year of customer service or sales experience
* Must obtain FINRA SIE & Series 6 within 180 days of hire
* Must obtain FINRA Series 63 and State Life & Health License within 12 months of hire
The Ideal Qualifications
* 1+ years of sales support
* 1+ years of practice management experience
* 1+ year experience in the Financial Services/ Insurance Industry where you can demonstrate a clear understanding of the marketplace that applies to the products being sold
* FINRA SIE and/or Series 6 and Series 63 at time of application
* In-depth Insurance Product Knowledge
* Ability to influence others
* Proven track record of working others, team player
* Ability to think creatively and outside of the box, focused on sales execution, utilizing products and solutions
Salary Range
* $50K-$55K base range plus sales-based incentive opportunity resulting in a total target compensation package of $70K-$75K
What to Expect as Part of MassMutual and the Team
* Regular meetings with the MMFA National Sales team
* Focused one-on-one meetings with your manager
* Access to mentorship opportunities
* Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
* Access to learning content on Degreed and other informational platforms
* Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-DK1
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
Head of AI Underwriting Practices - Global Specialty
Hartford, CT Job
AVP Product Management - EM05AE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Are you ready to disrupt the future of insurance with the power of Artificial Intelligence and Generative AI? We are on the hunt for a visionary leader to push boundaries and revolutionize how we underwrite, assess risk, and create standout customer experiences in the fast-changing world of AI!
Artificial Intelligence (AI) and Generative AI (Gen AI) are game-changing technologies that stand to reshape the insurance industry, with the power to fundamentally transform underwriting processes. Our ideal candidate will advance Global Specialty's “Epicenter of Change” as a critical contributor in revolutionizing how we ‘underwrite human achievement' and work through the integration of cutting-edge. In this role, you will partner across the organization with Business, Operations, Data Science, Execution, Information Technology, Chief Underwriting Office and our Chief Operating Officer to craft a transformative multi-year roadmap. You will bridge the traditional and the cutting-edge-harnessing Gen AI tech, tackling challenges, and ensuring we continue to grow sustainably in a dynamic market.
How You Will Transform:
Vision & Thought Leadership:
AI Visionary: Track the latest in AI, Gen AI, and emerging tech and lead the charge in integrating AI, automation, and machine learning into underwriting models that are faster, smarter, and more accurate than ever before.
Drive Business Growth - Leverage AI to reduce friction in the underwriting process, enhance customer experience, and create new revenue opportunities in partnership with IT and other critical stakeholders, executing on a Gen AI-powered strategy.
Educate & Evangelize: Develop an engaging learning program that empowers our leaders and teams to confidently embrace AI-driven underwriting.
Underwriting Process Excellence:
AI Champion: Drive the development of an AI-guided underwriting process that augments human expertise and streamlines risk assessment, using Co-Pilot and other tools. Steer early pilots to seamlessly integrate human underwriting expertise with innovative tech-thinking to ensure accuracy and alignment with underwriting strategies.
Optimize Risk & Decisioning: Develop AI-powered underwriting frameworks that improve accuracy, efficiency, and risk assessment, balancing voice of the customer with differentiated Hartford experiences that keep a keen eye on compliance and ethics.
Unlock Automation: Lead our approach to harness data effectively, unlocking new efficiencies in underwriting workflows. Drive data-centric appetite strategies and help implement the next wave of automated underwriting solutions.
End-to-End Integration: Ensure AI solutions talk to every corner of the business-Claims, Risk Engineering, Business, Operations, and beyond-so everything runs like a well-oiled machine.
Inspiration and Change Management:
What You Will Bring:
Deep Expertise: 10+ years of experience in underwriting, claims, or product development including how AI-driven insights and technology disrupts financial services, preferably within specialty insurance, or Insurtech leadership.
Inventive Mindset: You are not afraid to color outside the lines and have a passion for solving complex problems with smart, scalable solutions.
Agility & Adaptability: Comfort switching gears quickly and continuously improving processes. Proven ability to lead others through change.
Insatiable Thirst for Knowledge: You have a strong grasp of AI, machine learning, predictive analytics, and automation and are passionate about keeping up with evolving tech-think LLMs, deep learning, or data-driven automation.
Collaboration Extraordinaire: Team player with outstanding inter-personal, negotiation and organizational influencing skills; excellent stakeholder/relationship management skills and leadership behaviors.
Financial Acumen: You speak P&L fluently and have a proven track record of steering long-term strategies to tangible results.
Education: Bachelor's degree required.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$176,000 - $264,000
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
Director of Trade Execution Services
Massmutual Financial Group Job In Springfield, MA
The Opportunity This position is within the MML Investors Services, LLC Broker Dealer and Corporate RIA (MMLIS) on the Trading Team. The Director of Trade Execution Services will oversee the daily execution services MMLIS Trading, supervising the Trading Execution team. This role requires a deep understanding of financial markets, trading processes, and technology platforms. This individual will be responsible for managing a team, ensuring the accuracy and efficiency of trade execution, ownership of trading policies and driving continuous improvement initiatives to optimize operational workflows. This individual will work in tandem with Trading Operations to ensure firm's trading activities are executed smoothly and in compliance with all relevant regulations, including trade reporting and supervisory controls.
The Team
The MMLIS Trading team is collaborative, well-synched and communicates closely to support each other. There is rapport, efficiency and humor embedded in the team with a diverse group of individuals that provide mentorship and collaboration across all levels. The team excels in agility, business acumen, communication, and leadership.
The Impact
* Lead and manage the trade execution team providing training and development opportunities
* Manage changing workloads by managing day to day load leveling and ensuring adequate cross-training.
* Maintain strong relationships with advisors and advisor practice management as well as internal stakeholders.
* Oversee execution of all trades and trade corrections. Manage trade escalations.
* Implement and maintain best practices for trade execution to minimize errors and operational risk.
* Maintain updated trading policies.
* Collaborate with technology partners to address current system enhancements and integrate new technologies in support of trading process.MM
* Produce management reporting and metrics to support decision making.
* Partner with Trade Operations, Compliance and Legal to identify and mitigate potential trading risks
* Manage relationships with external partners.
Minimum Qualifications
* 10+ years of financial services experience with at least 7 years directly in a trading environment and 5 years directly managing and developing a team
* 2+ years experience in electronic trading.
* 2+ years experience in trade reporting
* CFA and/or MBA required.
* Series 7 / 24/ 4/ 53 Required
Preferred Qualifications
* Strong management and leadership skills through a collaborative team approach.
* Proficiency in Microsoft Office Products. Expertise in EXCEL and data management.
* Ability to coach others in a fast-paced environment
* Strong problem-solving skills
* Strong reporting and data analysis skills. Experience establishing and tracking Trading KPIs
What to Expect as Part of MassMutual and the Team
* Regular meetings with the MMLIS Trading Team
* Focused one-on-one meetings with your manager
* Access to mentorship opportunities
* Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
* Access to learning content on Degreed and other informational platforms
* Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-JA1
Salary Range:
$131,100.00-$172,000.00
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
Game Day IT Specialist
Hartford, CT Job
OverviewWe are seeking an experienced IT professional to provide critical technical support during home matches for our USL Championship soccer team. This specialist will be responsible for troubleshooting and resolving issues related to our videoboard operations, LED dynamic display cabinets, and stadium internet/server infrastructure. The ideal candidate will have strong problem-solving skills and the ability to work effectively under pressure in a live event environment.
Key Responsibilities
Provide on-site technical support during all home matches
Troubleshoot and resolve issues related to:
Main stadium videoboard systems
LED dynamic display cabinets throughout the venue
Stadium internet connectivity and server infrastructure
Respond quickly to technical emergencies to minimize disruption to game operations
Coordinate with game day staff and production team as needed
Document any recurring issues and recommend preventative solutions
Requirements
Strong technical background in IT systems, networking, and digital display technology
Experience with video production systems and display technologies
Knowledge of network troubleshooting and server management
Ability to diagnose and resolve technical issues quickly under pressure
Excellent communication skills
Availability for all home matches throughout the USL Championship season
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Investment Services Specialist - Special Products & Financial Planning
Massachusetts Mutual Life Insurance Co Job In Springfield, MA
The Opportunity
As an Investment Services Specialist you will process required paperwork and provide customer service for new business submissions. This may include new business applications, maintenance items, transfer paperwork and various other supplemental accounting paperwork. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.
The Team
The MMLIS Special Product New Business Team supports Financial Planning, Variable Life and Group Plans processes as well as other functions supported through our BGA relationships with Ash Brokerage and Crump Insurance Services.
The Impact
The successful candidate will deliver business value by processing broker dealer new business, reviewing new account paperwork, communicating with advisors and providing world class customer service for new and existing business. The goal of the job is to create complete, accurate and ‘in-good-order' documents reaching the Business Acceptance Team.
Key Responsibilities Include:
Review broker dealer new business submissions for accuracy and completeness.
Identify cases that are not in good order (NIGO) and work with our Field force to resolve.
Provide telephone support to both internal and external customers concerning paperwork requirements, NIGO issues, setting up customer accounts, etc.
Process client data into back office systems with a high level of accuracy.
Research and resolve operational issues as needed.
Identify and resolve problems using Root Cause Problem Solving tools.
Work effectively to meet/exceed productivity and quality standards.
The Minimum Qualifications
2+ years operational work experience and/or experience reviewing items for accuracy
2+ years customer service experience and/or working with internal or external customers
High School Diploma/GED or HiSET
Due to the nature of this position, as a part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify as a fingerprinted person under FINRA
The Ideal Qualifications
1 year financial services industry experience
Basic knowledge of registration types, brokerage account features, managed account attributes, billing of managed account
Working knowledge of the securities industry specifically as it relates to back office processing for standard non-retirement accounts
Knowledge and understanding of FINRA/SEC rules and regulations preferred
Knowledge of MMLIS new business workflows, systems, and concepts
College degree preferred or equivalent business experience
Superior telephone and communication skills
Strong organization and analytical skills
Ability to work in a fast paced environment and adhere to strict deadlines
Ability to work overtime and/or work a flexible shift arrangement as business needs arise
What to Expect as Part of MassMutual and the Team
Regular meetings with the team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-DK1
Salary Range:
$51,600.00-$65,000.00
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
Director of Asset, Configuration, and Infrastructure Technology Management
Massachusetts Mutual Life Insurance Company Job In Springfield, MA
The Opportunity
We are seeking a Director of Asset, Configuration, and Infrastructure Technology Management who will lead the Asset Management and Configuration Management functions as well as provide people leadership to teams within the Platform Engineering & Operations organization which manages the company's servers, databases, storage, mainframe, and data centers.
The Team
This person will work with the global team to ensure the organization's policies, standards, and processes align with regulatory and business requirements, industry best practices, and strategic objectives. This role reports to the Head of Platform Engineering & Operations.
The Impact
This role will be responsible for:
Strategic Planning: Defining the overall vision and strategy, aligning with business goals and objectives.
Metrics & Reporting: Overseeing the delivery of IT services, ensuring they meet defined service level agreements (SLAs), key performance indicators (KPIs), and regularly reporting to our Senior Leadership Team.
Team Leadership: Leading and managing a global team of IT professionals, including asset management, configuration management, and Infrastructure Technology teams. Assessing resource needs to ensure sufficient capacity and coverage.
Process Improvement: Identifying opportunities to optimize IT service management processes and procedures, and implementing improvements based on best practices like ITIL.
Stakeholder Management: Building strong relationships with key stakeholders across the organization, managing SLAs, and reporting KPIs.
The Minimum Qualifications
Bachelors degree
8 + years of experience in ITSM with 5+ years in a team lead capacity
2+ years experience in ITIL framework and best practices for IT service management
2+ years experience leading and managing global IT teams
2+ years experience as a people leader and project manager
The Preferred Qualifications
Excellent communication and stakeholder management abilities
Strong analytical and problem-solving skills
Ability to manage budgets and resources effectively
Proven track record of successful process improvement initiatives
Strong knowledge of IT Infrastructure Technology areas
#LI-RK1
Salary Range:
$134,400.00-$176,400.00
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
2025 Actuarial Summer Internship Program - Both P&C and Life - Housing Provided
Hartford, CT Job
Intern Actuarial - HHHTHN
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford Financial Services Group offers one of the premier actuarial summer internship programs in the nation, designed to prepare you for a challenging and rewarding actuarial career. During this competitive 11-week summer program, you and your fellow interns will become part of a highly respected actuarial community at a leading Fortune 500 company, undertaking challenging and exciting assignments while sharpening your technical, communication and leadership skills.
Interns work throughout all actuarial departments including both Property and Casualty businesses and Group Benefits. Challenging performance objectives ensure that the work you do will be valuable to both you and The Hartford. Interns are exposed to a variety of actuarial functions including: personal and commercial lines pricing, corporate reserving, data science,, enterprise risk management, group benefits, and more. Our calendar of events is structured with fantastic training in R coding, insurance terminology and technologies used by the actuarial department. All interns are able to make active contributions towards supporting our DE&I culture. The program also includes a number of unforgettable team building and social events that let you meet and interact with all members of our large actuarial community.
The Actuarial Internship Program begins in late May 2025. We offer in person positions located in our home office building in Hartford, CT. Fully furnished corporate housing in close proximity to the office will be provided.
Qualifications:
Must be well-rounded, driven candidates who possess excellent analytical, leadership and communication skills. To be considered for this program, candidates should be pursuing a bachelors or masters degree in a math, economics, finance, and/or science related field. Candidates should have passed at least one actuarial exam.
"The Hartford's Actuarial Internship Program has given me the best insight into what working as an actuary involves. Working on challenging projects with full-time actuaries conveys the sense that you have an important role within your department already. However, this is only the beginning of what you can experience at The Hartford. From celebrating a co-workers birthday over lunch to going out with the Actuarial Students after work, the full-time employees do a great job of acquainting the interns with the type of social environment they can expect to work in. Combining this with the experience of living in downtown Hartford, the Actuarial Intern Program offers a complete understanding of what working for The Hartford has to offer." - Former Actuarial Intern
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$25.00 - $30.00
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
Sr Business Consultant
Hartford, CT Job
Sr Business Consultant - BB07AEBusiness Consultant - BB08AE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Business Consultant will be responsible for developing and maintaining staffing models to ensure the organization has the right number of employees with the appropriate skills to meet its operational needs. This role involves analyzing current staffing levels, forecasting future staffing requirements, and creating strategies to optimize workforce efficiency.
The Business Consultant will also support the design, build, and delivery of reports, assessing the effectiveness of strategies, and making recommendations to our internal customers and leadership in support of ever-changing business needs.
WHAT ARE THE RESPONSIBILITIES?
Maintain and enhance staffing models that align with the organization's strategic goals and operational needs.
Evaluate the current workforce to identify gaps and areas for improvement.
Use historical data and predictive analytics to anticipate future staffing requirements during the annual budget cycle.
Work closely with Underwriting Leaders to understand staffing needs and develop effective staffing plans.
Prepare reports and presentations on staffing analysis and recommendations for senior management.
Produce monthly/quarterly reports for Senior Management and other audiences which include key metrics for Quote Inventory, Renewals, Pricing, and Persistency.
Complete ad hoc reporting requests for various areas such as Underwriting, Actuarial, Finance, and Sales/Service.
Identify opportunities to automate existing reports and streamline the current reporting process.
WHAT ARE THE QUALIFICATIONS?
3+ years of experience in workforce planning, staffing analysis, or a related field.
BA/BS degree preferred or equivalent experience in quantitative/analytical areas such as Statistics, Data Mining, Computer Science, Risk Management, or Business.
Strong analytical skills, proficiency in data analysis tools, excellent communication and presentation skills, and the ability to work collaboratively with cross-functional teams.
Meticulous attention to detail to ensure accuracy in staffing models and forecasts.
Strong critical thinking skills to address staffing challenges and develop effective solutions.
Excellent verbal and written communication skills to effectively convey staffing analysis and recommendations.
Ability to analyze complex data and make informed decisions.
***This position may be filled at a different level, depending on experience***
Salary $70,960 - $129,600
This role will have a Hybrid work arrangement, with the expectation of working in an office 3 days a week (Tuesday through Thursday).
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$70,960 - $129,600
The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
Multinational Network Manager
Hartford, CT Job
UW Associate, Operations - UV08AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
A new role can expand your knowledge and your network, and help you learn more about our business. If you think this opportunity is a fit for your career you should apply. If you are not sure you can have a conversation with your manager.
We're in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They're at the center of everything we do - and by joining us, you'll be on a team known throughout the industry for providing our customers with just the right amount of coverage they need to pursue their unique interests. Your underwriting career here means collaboration, inclusivity, innovative thinking and so much more. Here, doing things the way they've always been done isn't a part of the job. Here, you'll be putting your creative insights to work with other underwriters and leaders, having a seat at the table with key decision makers. And you'll have any number of opportunities for your career to grow in whatever direction you choose. The Hartford is seeking a highly skilled Multinational Network Manager, who is responsible for the following:
+ Responsible for ultimate local policy aspects of service delivery for assigned Network Partners, ensuring KPI's are met for a positive client experience
+ Engaging Network Partners in reoccurring stewardship meetings and in person visits to review and close out open items
+ Utilize Global Online portal for SLA reporting review and actioning
+ Function as a primary escalation contact for assigned Network Partners
+ Assist with Network Partner onboarding process, as appropriate
+ Manage Global Online portal updates for non-Global Online enabled partners
+ Outbound reinsurance slip support - review, completion, and return to Network Partners
+ Provide secondary support for Ocean Marine global program business
+ Provide support for Global Online mailbox management and Multinational billing (premium reconciliation)
+ Engage in local policy quality control efforts to ensure contract certainty
Qualifications:
+ Insurance industry experience: 2-5 years preferred but not required
+ Ability to effectively communicate information and ideas to influence and grow partnerships
+ Proficiency in foreign language(s) is a plus, though not required
+ Excellent communication, interpersonal and presentation skills
+ An ability to think analytically about business problems, make recommendations and propose solutions
+ High energy self-starter, who is resilient and has an entrepreneurial spirit
+ Demonstration of solid time, organizational, and desk management skills
+ Goal-oriented and delivers outcomes
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$66,880 - $100,320
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us (************************************* | Culture & Employee Insights (***************************************************** | Diversity, Equity and Inclusion (********************************************************* | Benefits (*********************************************
Human achievement is at the heart of what we do.
We believe that with the right encouragement and support, people are capable of achieving amazing things.
We put our belief into action by ensuring individuals and businesses are well protected, and by going even further - making an impact in ways that go beyond an insurance policy.
Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines - from developing the latest technology to creating and promoting our products to evaluating future financial risks.
We're also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it's the right thing to do, and because when our customers, communities and employees succeed, we all do.
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Business Operations Consultant, Funding Agreements
Massmutual Financial Group Job In Springfield, MA
The Opportunity We're looking to hire a Business Operations Consultant, Funding Agreements to be a member of our small funding agreements operations team. With an operational and entrepreneurial mindset, you'll participate in driving enhancements to our administration system as we seek to grow the business for MassMutual. You'll assist and drive the process for new business acquisition either closed block or bidding new business.
The Team
As part of the Funding Agreements team, you'll work strategically and tactically. In this small team, members collaborate to handle daily tasks and plan for future growth. You'll also interact with internal teams like systems, cash operations, and expenses, as well as external clients.
The Impact:
As the Business Operations Consultant, Funding Agreements, your responsibilities will include but not be limited to the following:
* Drive general program level implementation of Funding Agreement operational development and acquisition of future business opportunities (Muni GIC, FABN, and other product solutions)
* Become an expert with Muni GIC contract adjudication, system administration and calculation of coupon interest across different methods of payment.
* Work closely with systems teams to drive development, testing, business readiness and general implementation of CML Administration System and development and utilization of the Filenet & P8 electronic workbench.
* Administer MassMutual's Funding Agreement daily transaction and business flows:
* Utilize SAP based CML administration system to initiate contract payments and deposits and produce periodic client reports
* Respond to client requests for information such as financial data and projected contract balances and reconciliation questions
* Understand month end contractual reserves and balances via SAP for financial reporting and business performance measures
* Operational Responsibilities:
* Provide service for daily interactions with external customers and partners (Bond Trustees, Municipalities, GIC Service Recipients (GECC), Paying agents - answer questions and provide necessary day to day support - handle deposits and withdrawals
* Support daily interactions with internal partners (Finance, Treasury, Actuarial, Legal and Systems) - in support of specific customer questions, support build and enhancements of our day-to-day operations and system and month end accounting and financial analysis
* Produce periodic reports for management, compliance requirements, risk management and general audit requests
* Drive the development, implementation and utilization of standard work in support of servicing Funding Agreement contract holders, with respect to services that include, but are not limited to:
* Scheduled and unscheduled cash flow activity (interest payments, principal payments, additional contract deposits)
* Contract maturity /early termination (including Make-Whole calculation, where applicable)
* Monthly contract statement processes and reconciliations
* Assist in the development of a customer service culture, including building and leveraging relationships with key stakeholders (contract holders, Trustees, MM shared services providers, etc.).
* Proactive collaboration with MassMutual shared services and internal stakeholder teams to develop, implement and, where necessary, adjust, standard work related to the processes that will support the Funding Agreement business, including, but not limited to:
* Treasury: Collateral Management; Bank account reconciliations, Wire maintenance and Relationship management with banks and collateral agent.
* Corporate Finance: Monthly/Quarterly close activities related to accounting and reporting of business results in the Company's books and records and, ultimately, financial statements.
* Corporate Actuarial: Valuation and reserving for the underlying GIC obligations.
* Investment Management: Tracking and reporting of assets transferred
* Legal and Compliance: Contract amendments
* MassMutual Technology: All aspects of information technology support for the Funding Agreement Business
* Learn and become subject matter expert on CML - SAP administration system and serve as a technical resource when the system is updated and tested for new products or features.
* Learn and understand Funding Agreement contracts - be able to interpret legal language and properly adjudicate customer requests for deposits, withdraw requests, termination and other provisions
The Minimum Qualifications
* Bachelor's degree or a High School Diploma with 10+ years of experience working in funding operations
* 8+ years of experience in financial services operations
* 4+ years of experience partnering internal stakeholders and external clients
The Ideal Qualifications
* Strong Finance skills with ability to understand Funding Agreement contract economics
* Ability to work independently and be part of designing a high-performance team
* Strong organizational skills with attention to detail
* Strong written and verbal communication skills
* Strong customer service skills
* Drive innovation and change relating to servicing the customer and developing efficient day to day operations
What to Expect as Part of MassMutual and the Team
* Regular meetings with the Funding Agreements Team
* Focused one-on-one meetings with your manager
* Access to mentorship opportunities
* Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
* Access to learning content on Degreed and other informational platforms
* Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-BC1
Salary Range:
$104,900.00-$137,700.00
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.