Marriott International Jobs In Trenton, NJ

**Additional Information** **Job Number** 25051245 **Job Category** Event Management **Location** W Philadelphia, 1439 Chestnut Street, Philadelphia, Pennsylvania, United States, 19102VIEW ON MAP (************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 2 years experience in the event management or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. **CORE WORK ACTIVITIES** **Executing Event Operations** - Solve problems and/or suggest alternatives to previous arrangements if necessary. - Leads pre-event and post-event meetings for assigned groups. - Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions. - Manages customer budgets to maximize revenue and meet customer needs. - Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. - Conducts pre- and post-event meetings as required to review/communicate group needs and feedback. - Manages group room blocks and meeting space for assigned groups. - Adheres to all standards, policies, and procedures. - Celebrates successes and publicly recognizes the contributions of team members. **Executing the Sales and Marketing Strategy** - Up-sells products and services throughout the event process. - Participates in customer site inspections and assists with the sales process when necessary. - Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). **Managing Profitability** - Manages revenue and profitability associated with events. - Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups. - Reviews billing and payments with clients. **Providing Exceptional Customer Service** - Interacts with guests to obtain feedback on product quality and service levels. - Handles guest problems and complaints. - Makes presence known to customer at all times during entire event process. - Follows up with customer post-event. - Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. - Strives to improve service performance. - Sets a positive example for guest relations. - Reviews comment cards and guest satisfaction results with associates. - Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. The salary range for this position is $82,000 to $104,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

The DoubleTree Suites by Hilton is a full-service, all-suite hotel located in Mount Laurel, NJ. With 204 suites featuring separate bedrooms from the living room and over 7000 sq ft of meeting space, it caters to various events. The hotel's outdoor courtyards offer a picturesque setting for guests. Role Description This is a full-time on-site role for a Front Office Manager at DoubleTree Suites By Hilton in Mount Laurel, NJ. The Front Office Manager will be responsible for overseeing office administration, ensuring customer satisfaction, providing top-tier customer service, managing front office operations, and effective communication with all guests and staff. Qualifications Experience in Hospitality Industry a requirement preferably Hilton or major hospitality chain. Office Administration and Front Office management skills Strong focus on Customer Satisfaction and Customer Service Excellent Communication skills Ability to multitask and prioritize effectively Attention to detail and problem-solving skills Team leadership and training experience Bachelor's degree in Hospitality Management or related field

Wurzak Hotel Group is looking for an experienced Security Officer to support the Security Department at our gorgeous property, Philadelphia Hilton & Homewood Suites City Avenue. We are looking for someone with personality, experience, and drive to contribute to the continued success of our property. Position Summary MUST BE ABLE TO WORK OVERNIGHT 11PM - 7:00AM Shifts (weekends & holidays included) The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The Security Guard patrols the hotel and grounds. Responds to security and emergency situations in safe and efficient compliance with policies and procedures, brand standards and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Operates to the highest standards of honesty and integrity in all aspects of the position. Essential Functions Conducts patrols of the property, including interior and exterior areas. Ensures hotel property is secure and maintained safely. Monitors and responds to camera feeds. Responds to security and emergency situations. Completes shift reports and reports incidents to management. Ensures guest and employee safety with vigilance and responsiveness. Exercises good judgment and decision-making ability. May work independently. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience High school education plus schooling in law enforcement, loss prevention or related major One or more years of related experience Possesses and exhibits a high degree of honesty and integrity Alcohol awareness and first aid certification preferred Familiarity with hospitality industry practices preferred Skills and Abilities Ability to understand and comply with safety and security policies, procedures and regulations. Ability to understand and obtain alcohol awareness and first aid certification. Ability to remain calm, take proper steps, and direct others in an emergency. Ability to ensure release of any Company, hotel, brand, and guest information is consistent with privacy policies, practices and regulations. Ability to compile facts/figures, identify and investigate issues, and resolve basic matters in a timely manner. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction. Attention to details, good organizational skills and efficient time management. Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. Working Conditions & Physical Effort Physical work is a primary part of job. Work is normally performed in and outside the hotel. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing, walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Notice Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Our Perks: Highly Competitive Salary Paid Time Off Medical, Dental, Vision Health Insurance Free Basic Life Insurance Hotel Discounts 401K Company Match Educational/Professional Development

is virtual/remote\*\*\*_ This is your chance to be part of a Revenue Management Consolidated Center \(RMCC\) that is offering owned, managed, and franchised Hilton hotels world\-class revenue management talent and tools\. As a Revenue Manager \- Premier, you will support the team that's helping hotels grow market share and outperform competitors\. On the Premier team reporting to Franchised Full Service, Lifestyle, and Luxury Director, you will work on projects such as the rollout of advanced Revenue Management solutions\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Enact an appropriate Revenue Management strategy, including the pricing for all portfolio hotels assigned + Lead weekly Commercial meetings to discuss booking pace, performance, and hotel\-specific goals, aligning the team on revenue strategy and pricing + Forecast future performance, identify trends and act upon opportunities **How you will collaborate with others:** + Build a positive relationship with your assigned portfolio of hotels and revenue management partners + Collaborate with Sales & Marketing teams and Distribution and E\-Commerce teams to learn insights and better guide your hotel's positioning in different channels + Partner with operations, front office, and other revenue management team partners to understand capacity constraints and optimize inventory management **What projects you will take ownership of:** + Contribute to Proofs of Concept for different Commercial Solutions **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Two \(2\) years of work experience in Revenue Management + In\-depth knowledge of industry analytical reports such as STAR and shop reports + Experience forecasting or validating system forecasts of hotel room revenue weekly and monthly, and managing Hotel Rates and Inventory + Experience analyzing and explaining statistical data to develop strategies and generate a course of action + Proficient in Revenue Management systems, hotel property management systems, and industry\-related reports + Travel up to 15% annually **It would be useful if you have:** + Full\-service revenue management experience + Senior Revenue Specialist experience + Knowledge of Hilton's Revenue Management systems + Multiple hotel revenue management experience + BA/BS Bachelor's degree in Hospitality, Business Administration, Finance, Economics, or a related field **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender \(including pregnancy, childbirth and related medication conditions\), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws\. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is$65,000 \- $95,000and is determined based on applicable and specialized experience and location\.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Revenue Management_ **Title:** _Revenue Manager, Premier RMCC Americas_ **Location:** _null_ **Requisition ID:** _COR01514_ **EOE/AA/Disabled/Veterans**

is virtual/remote\*\*\*_ This is your chance to be part of a Revenue Management Consolidated Center \(RMCC\) that offers owned, managed, and franchised Hilton hotels world\-class revenue management talent and tools\. As an Assistant Director \- Premier, you will support the team that's helping hotels grow market share and outperform competitors by providing the highest tier of support for Franchised hotels\. As a leader on the Premier team, reporting to the Director of Franchised Full Service, Lifestyle and Luxury, you will collaborate on RMCC projects, support a team of revenue managers in driving performance for a portfolio of hotels and brands, and relay partner communication to all RMCC impacted parties\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Lead and Develop Your Team: Provide clear direction and constructive feedback to your direct reports, focusing on their deliverables, hotel revenue performance, and overall engagement\. Your leadership will be important in their professional success\. + Communicate and Coordinate: Distribute, coordinate, and communicate information, strategies, new initiatives, and assignments to your direct reports and the hotels they support\. Your role will ensure everyone is on the same page and working towards common goals\. + Foster Team Member Engagement: Establish and maintain a high level of engagement among Team Members, promoting a sense of community and a positive culture\. Your efforts will help create an environment where everyone feels valued and motivated\. + Collaborate for Alignment: Work with your peers to ensure agreement within the model\. Your collaboration will help maintain consistency and achieving organizational objectives\. **How you will collaborate with others:** + Ensure communication from the RMCC VP and Directors is carried out to your team\. + Lead as the link between the hotel management teams, the RMCC, and the support team\. **What projects you will take ownership of:** + Streamline Processes and Develop Skills: Act as a resource to streamline processes, enhance efficiencies, and assist others in honing their revenue management skills\. + Lead and Coordinate Projects: Oversee project teams to implement initiatives and goals, ensuring coordination of resources and collaboration across departments\. + Conduct Business Reviews: Perform weekly, monthly, and quarterly business reviews for hotel performance\. Identify trends and provide recommendations to achieve revenue objectives\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Three \(3\) years of work experience in Revenue Management + Two \(2\) years of supervisory or team management experience + Proficient in Revenue Management systems, hotel property management systems, and industry\-related reports, including managing Hotel Rates and Inventory + Experience validating forecast of hotel room revenue weekly and monthly + Experience interpreting, and explaining statistical data to develop strategies and to generate a course of action + Travel up to 15% annually **It would be useful if you have:** + BA/BS bachelor's degree in hospitality, Business Administration, Finance, Economics or equivalent + GRO experience as a Revenue Specialist, Analyst, or Revenue Manager **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender \(including pregnancy, childbirth and related medication conditions\), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws\. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $80,000 \- $120,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\. \#LI\-REMOTE **Job:** _Revenue Management_ **Title:** _Assistant Director, Premier \- RMCC Americas_ **Location:** _null_ **Requisition ID:** _COR01543_ **EOE/AA/Disabled/Veterans**

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Director of Operations. The Assistant Executive Housekeeper ( _PM Manager)_ is responsible for all duties of thehousekeeping operation and cleanliness levels in all areas of the property focused on the afternoon and evening hours of the hotel's operation. Responsibilities include staff training, inter-department communications, and staff scheduling. TheAssistant Executive Housekeeperwill promote an atmosphere that ensures customer and colleague satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. This role also would share the responsibility of assisting the Front Desk as business demands it. This role will require a true desire to be a go-getter and that of someone willing to work closely with leaders. They will need excellent time management and the ability to multi-task between multiple functions of the Housekeeping department and work in tandem with the Front Desk & Engineering teams with the demands of the afternoon and evening demands of the hotel. Duties include: · Responsible for assisting with short and long-term planning and the management of the hotel's Housekeeping operations · Solid understanding of housekeeping and laundry supplies and pars · Teach employees the importance of, and how to greet guests and courteously solve guest requests · See that the inspection program is consistently maintained daily & Complete Daily Inspections · Assure all safety and security policies and procedures are followed · Work closely with all other Departments especially with Front Desk & Engineering · Manage all back of house areas are kept clean and clear and all service landings are stocked when linen deliveries arrive. · Experience purchasing linens and housekeeping supplies, be current on the latest housekeeping and laundry technology · Work closely with vendors to ensure proper pricing, delivery, and maintenance · Experience teaching, supervising, and mentoring multilingual and multicultural staff · Ensure OSHA and ADA policies are adhered to · Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful · Ensures proper staffing levels for customer service goals · Ability to implement and maintain a long-term guest room deep cleaning program · Coach and counsel employees to reflect service standards and procedures · Comply with Local 274 CBA **Qualifications:** · 2 years or more of progressive hotel room management experience (typically with Hyatt) · Service-oriented style with professional presentation skills · Hotel/Hospitality degree an asset · Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line · Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds · Clear concise written and verbal communication skills in English · Must be proficient in Microsoft Word and Excel · Must have excellent organizational, interpersonal and administrative skills · Must be able to support Hyatt's purpose byidentifying opportunities to display authentic human care to guests and colleagues so they can be their best · Union Experience preferred though not necessary · **This role is designated for management coverage over the 2** **nd** **shift of the housekeeping department. The right candidate will be open to working later in the day with being the point of contact. Flexibility will also include weekends and holidays. Scheduling is posted 3 to 4 weeks in advance allowing managers to also focus on their wellbeing & time away from work.** **Primary Location:** US-PA-Philadelphia **Organization:** Hyatt Centric Philadelphia **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** PHI002313 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The General Maintenance Engineer performs interior and external preventative maintenance along with mechanical, electrical and plumbing repairs in compliance with policies and procedures, brand standards, and federal, state and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Essential Functions Perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, and plumbing. Respond promptly to elevator breakdowns. Maintain accurate maintenance records. Respond to and resolve engineering service requests in a courteous, efficient, safe manner. Appropriate and proper use of engineering supplies and tools. Maintain all engineering and work areas in orderly and clean condition. Prompt reporting to engineering management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards. Document all parts used and parts needed to be purchased. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience High school diploma/GED and training in building maintenance Two or more years of experience in building maintenance or related experience Experience in the hospitality industry preferred Skills and Abilities Ability to understand and provide friendly guest service. Ability to understand and comply with proper preventive maintenance and repair policies, procedures and brand standards. Ability to properly use engineering tools and supplies. Ability to complete assignments in a timely manner, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Consistently professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible, efficient, and simultaneously handling competing and changing priorities. Attention to details, good organizational skills, and efficient time management. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort Physical work is a primary part of job and it is performed inside and outside with equipment, machines and/or operating a motor vehicle. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds. While performing job duties, the associate is required to listen, speak and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Notice Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Important: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The Steward position is responsible for maintaining cleanliness and sanitation standards for china, glassware, tableware, cooking utensils, etc., using machine and manual cleaning methods. This position also ensures the dishwashing area is maintained as a clean, safe and sanitary facility. This position is also responsible for maintaining the employee cafeteria to ensure it is a clean, safe and sanitary place per shift for our team members to enjoy. This includes ensuring meals are properly served and provided to our team members on every shift. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sort and rinse dirty dishes, glass, tableware and other cooking utensils and place them in racks to send through dish machine. Sort and stack clean dishes. Carries clean dishes to cook’s line and other proper storage areas. Rewashes soiled dishes before delivering. Change dishwater in dish machine every hour. Wash pots, pans and trays by hand. Ensures back hallways and kitchen areas are clean and floors mopped daily. Remove trash and garbage to dumpster. Set up or break down dishwashing area. Clean and roll/unroll mats. Fill/empty soak tubs with cleaning/sanitizing solutions. Sweep/mop floors. Clean cafeteria on each shift. Serve and maintain team member meals on every shift (AM and PM)- to include ensure meals are provided for overnight team. Assemble/disassemble dish machine. Sweep up trash around exterior of restaurant and garbage dumpster. General restaurant and restroom cleaning as directed. Wipe up any spills to ensure kitchen floors remain dry and clean. Must notify Manager any time dish machine wash or rinse cycle falls below safety standard temperatures. Never touch dirty dishes before touching clean dishes without washing hands first. Observe adherence to all safety protocols including correct use of clean supplies. Ensure maintenance problems are promptly reported to Engineering through proper channels. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report to work on time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Consistent professional and positive attitude and actions when communicating with guests and associates. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager before leaving work area for any reason. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience High school education or equivalent experience One or more years of related experience Familiarity with hospitality industry practices preferred Skills and Abilities Knowledge of kitchen sanitation and proper use of equipment and supplies. Ability to compile facts/figures in a timely manner; identify, investigate, and resolve matters. Attention to details, good organizational skills and efficient time management. Ability to follow an appropriate course of action based on policies and procedures. Display effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. Working Conditions & Physical Effort Physical work is a primary part of job. Work is normally performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 30 pounds frequently; 150 pounds up to two times per shift, with assistance. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Walks and stands during entire shift. Lift and carry racks or stacks of dishes, glassware and other utensils, weighing up to 30 lbs., up to 50 times per shift. Lift and empty trashcans weighing up to 150 lbs., with assistance, up to two times per shift. Frequent bending, stooping, reaching, pushing and lifting. Work indoors 80%; outdoors 20%. Work in a hot, damp environment. Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping. Frequent washing of hands. Notice Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The Banquet Server is responsible for ensuring that all food and beverage service for functions in the banquet department are served according to standards. The ideal candidate is friendly, optimistic, detail-oriented, has an outgoing personality, enjoys working with people and working on a team; has a proven passion and ability to anticipate and exceed our guests' needs; has knowledge of banquet preparations and operations; can comprehend and deliver service standards; excels at guest and team member relations and etiquette; and comprehends to importance of complying with applicable federal, state, and local health and safety regulations. Has at least 1 year experience as a banquet server, server in an upscale restaurant, or full-service hotel. Banquet Servers should be available for flexible work hours (weekends and extended eight-hour days) and variable schedules (days, nights, weekends, holidays, etc.). Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primary duties and responsibilities include, but are not limited to, the following: Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, nametags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Maintains complete knowledge of and comply with all departmental policies/service procedures/standards; maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended. Anticipate guests and fellow team member needs, respond promptly and acknowledge all guests and team members, however busy and whatever time of day; be familiar with all Hotel services/features and activities to respond to guest inquiries accurately. Respond in positive, calm tone to guest and team members at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors and intoxicated persons. Transport necessary supplies from storage areas to service area. Fold napkins, set linen/skirting on tables. Set tables according to service standards. Set up all condiments and beverages. Ensure a sufficient supply of all silverware, glassware and chinaware for service. Greet guests as they arrive and assist them with seating at tables. Monitor surrounding and report concerns to supervisor. Open and serve wine/champagne bottles. Carry 10 or more meals on a banquet tray per hotel standards. Serve all food courses and beverage items to guests in accordance with function requirements and Hotel standards. Remove all tabletop items, linen and equipment from the function room as designated by function requirements. Assist in setting up, monitoring, refreshing and breakdown of all events according to group requirements. Complete closing side duties. Attend training, meetings, and other department events, as scheduled. All other duties as assigned by manager or supervisor. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience High school diploma or GED One or more years of related experience Familiarity with hospitality industry practices preferred Skills and Abilities Special knowledge or skills necessary for this position: Minimum legal age to serve alcoholic beverages Knowledge of workplace safety procedures Licenses, certification or registrations required for this position. N/A Ability to understand and provide friendly guest service. Ability to understand and comply with proper food preparation, cooking, handling and storage. Ability to understand and comply with kitchen sanitation, safety and equipment usage. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort Exert physical effort in lifting/transporting at least 50 pounds without assistance; push/pull cart and other equipment up to 250 pounds; endure various physical movements throughout crowded work and event areas. Must be able to stand and exert well-paced mobility for extended periods of time; constantly lifting, carrying, pushing, pulling or otherwise move objects; extended periods of standing, reaching above head to move items, walking, stooping, and lifting. Requires close vision with or without corrective lenses. Work is normally performed in an interior hotel environment.

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The Bellperson greets and assists guests, taking care of luggage, running errands and delivering items in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet and open doors for guests in a friendly and courteous manner. By hand or use of baggage carts, transfer luggage and packages to and from rooms, vehicles and/or loading areas. Issue claim checks when requested to store guest luggage/items. Return guest luggage/items upon receipt of claim checks. Answer guest inquiries about hotel services and in-house events, etc. Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations. Maintain and clean the designated lobby station and baggage room; standing ready to assist guests. Clean and maintain baggage carts. Deliver messages and valet to guest rooms. Keep lobby doors and windows clean when not busy with guests. Post-daily events on board in the lobby, as needed. May clean, inspect and maintain hotel vehicles. May perform pick-ups and drop-offs at airport and/or local areas. Foster good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc. to provide the maximum level of quality service. Report all tips in compliance with company policy and IRS regulations. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience High school education A driver’s license, clean driving record, and proven ability to safely drive Familiarity with hospitality industry practices preferred Skills and Abilities Ability to understand and provide friendly guest service. Knowledge of hotel and the city. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to operate a computer, calculator, phone and other office equipment. Ability to operate a motor vehicle in accordance with all Department of Transportation requirements. Attention to details, good organizational skills and efficient time management. Ability to follow an appropriate course of action based on policies and procedures. Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort Physical work is a primary part of job. Work is normally performed in both an interior hotel and exterior environment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Notice Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who We Are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.

**Additional Information** **Job Number** 25017727 **Job Category** Rooms & Guest Services Operations **Location** Philadelphia RCR, 1414 South Penn Square, Philadelphia, Pennsylvania, United States, 19102VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners' reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

A Breakfast Cook is responsible for preparing all food items based on standardized recipes for the GWT Dining Room, In Room Dining, Door Dash, Pop up Restaurant and Banquets events while maintaining the highest standards to produce an appealing and appetizing product. Responsibilities also includes cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio. The Breakfast Cook also is responsible for preparing cold foods and shellfish, slicing meat and performing any requested food preparation or specified culinary production items. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in cook jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Food Handlers Certification (must comply with State requirements). * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must work well in stressful high pressure situations. * Must maintain composure and objectivity under pressure.

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

**Additional Information** **Job Number** 25049971 **Job Category** Rooms & Guest Services Operations **Location** W Philadelphia, 1439 Chestnut Street, Philadelphia, Pennsylvania, United States, 19102VIEW ON MAP (************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). • Applies knowledge of all laws, as they relate to an event. • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. • Adheres to and reinforces all standards, policies, and procedures. • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. • Schedules banquet service staff to forecast and service standards, while maximizing profits. • Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams • Sets goals and delegates tasks to improve departmental performance. • Conducts monthly department meetings with the Banquet team. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. • Acts as a liaison to the kitchen staff. • Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Ensures employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals. • Monitors progress and leads discussion with staff each period. • Participates in the development and implementation of corrective action plans. • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. • Attends and participates in all pertinent meetings. The salary range for this position is $69,000 to $89,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

**Additional Information** **Job Number** 25026197 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Philadelphia, 10 Avenue of the Arts, Philadelphia, Pennsylvania, United States, 19102VIEW ON MAP (*********************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Barista – Provisions Kitchen & Cocktails (Hilton Philadelphia City Avenue) Join Our Team at Provisions Kitchen & Cocktails! Are you passionate about coffee, food, and creating memorable guest experiences? Provisions Kitchen & Cocktails, the brand-new dining destination inside Hilton Philadelphia City Avenue, is looking for enthusiastic and customer-focused Baristas to bring energy and hospitality to our team! This is a full-time position, and we are seeking individuals with a flexible schedule, including early morning shifts starting as early as 5:00 AM and some weekends. If you thrive in a fast-paced, guest-centric environment and love crafting delicious drinks while making meaningful connections, this is the perfect role for you! Why You’ll Love This Job: Be part of a brand-new, dynamic restaurant and café experience. Work in a team-oriented, people-first environment where great service is at the heart of everything we do. Engage with guests daily, making their mornings brighter with expertly crafted drinks and warm hospitality. Learn and grow in a fast-paced environment where no two days are the same. What You’ll Do: Welcome every guest with enthusiasm, warmth, and genuine hospitality. Take orders and expertly craft a variety of coffee, espresso, and specialty drinks. Prepare and serve freshly made pastries, sandwiches, and other café offerings. Share your knowledge of our menu, making recommendations and ensuring every guest has a personalized experience. Work as part of a team to keep the café clean, stocked, and running smoothly. Maintain a positive, high-energy attitude, even during busy rushes! Assist with food running and table clearing when needed to support the restaurant team. Be a brand ambassador—represent Provisions Kitchen & Cocktails and Hilton’s high standards of service. What We’re Looking For: A friendly, engaging personality with a passion for exceptional guest service. Ability to thrive in a fast-paced, team-oriented environment. Strong multi-tasking skills—you’ll be making drinks, chatting with guests, and keeping the café running smoothly! A keen eye for detail and commitment to high-quality food and beverage preparation. Enthusiasm for learning and growing—we’ll train you on everything you need to know! Prior experience in a café, coffee shop, or hospitality setting is a plus, but not required. Flexibility to work early mornings, weekends, and holidays as needed. Come Be Part of Something Exciting! At Provisions Kitchen & Cocktails, we’re creating an atmosphere where guests feel at home, and our team members feel valued and inspired. If you’re ready to bring your energy, creativity, and passion for great service, we’d love to meet you! Apply today and start your journey with us!

**Additional Information** Flexible Schedule **Job Number** 25018641 **Job Category** Food and Beverage & Culinary **Location** Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States, 19107VIEW ON MAP (***************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.