Customer Service Manager
Manager Job 19 miles from Winnetka
Job Title: Customer Service Manager
Reports to: Technology Sales & Services Manager
Job Type: Full-Time
FLSA: Exempt
The Customer Service Manager for the Technology Sales & Services department is responsible for assisting Customer Service Managers and Technology Sales & Services Managers as needed with customer service duties related to internet and technology services for exhibitors and/or show management.
Key responsibilities include:
· Assists in answering incoming customer calls and offers resolution to customer problems, acting as a source of information for customers in resolving their complaints.
· Assists in performing event preparation duties, including making calls to customers, marking and coloring floor plans and preparing flyers.
· Assists in setting up a Service Desk including organizing inventory, connecting all equipment, operating all Service Desk equipment.
· Assists in performing all floor duties including preparing soft sheets, distributing all event materials, interacting with customers and trade foreman, reading floor maps/prints, identifying problems with troubleshooting event floor and communicating effectively with Service Desk/Show Management.
· Assists in performing invoicing and collection, resolving disputes and unfavorable survey results, proper handling of payments received and closing out of event as needed and/or directed.
· Assist in performing desk duties, including operating all equipment, identifying floor ports and services available by building.
· May act as a lead on small shows.
· Performs other duties and assignments as requested.
Qualifications:
· 1-3 years' experience in a customer service/hospitality role
· High School diploma or equivalent. Bachelor's degree in business related field preferred.
· Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment and hospitality industries.
· Demonstrated ability to work with customers to answer questions and handle concerns or disputes in an empathetic and positive manner.
· Ability to work event nights, weekends and holidays as required.
· Basic understanding of telecommunications, internet services and other event related technologies preferred.
· Proficient in MS Office Suite. Previous use and proficiency with Ungerboeck Event software preferred.
· Excellent verbal, written and communication skills.
NOTE: Selection will be based on an evaluation of applicants' training, skills and experience.
Pay
$55,000 - $65,000
Job Type
Full-time
Shift Schedule
Days may vary; based on business demands
Work setting
In person office environment
Benefits:
Dental Insurance
Health Insurance
Life Insurance
Vision Insurance
Long-Term Disability Insurance
Deferred Comp & Matching
PTO
“EQUAL OPPORTUNITY EMPLOYER”
Store Manager, Yorktown Center
Manager Job 20 miles from Winnetka
About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.
Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.
As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.
The impact you can have
In this role, you'll have the opportunity to:
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
Use technology to provide customers with a seamless omnichannel shopping experience.
Hire and build an effective store team through training, coaching, and talent development.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Develop a strong operational dynamic within the team to achieve store goals.
Promote in-store community events and philanthropic partnerships.
Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
Analyze reporting to develop short and long-term retail plans.
Manage the day-to-day operations of the store, including opening and closing.
You'll bring to the role
2+ years retail Store Manager or service industry experience (preferred)
Brings a hospitality mindset when engaging with customers and associates
Strong people management skills and an ability to develop talent
Effective leadership, interpersonal, and communication skills
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to develop strategies and create action plans to drive results
Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Benefits
Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in-store and online) plus additional quarterly discount incentives
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back - opportunities to support our philanthropic partners that benefit local communities*
Medical, dental, vision insurance, and 401(k)*
Time off - paid time off and holidays*
Incentive Reward Program*
*Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.
Location:
Store 0869-Yorktown Center-ANN-Lombard, IL 60148Position Type:Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Illinois Pay Information: *******************************************************
Customer Service Manager
Manager Job 17 miles from Winnetka
UPTIVE, an innovative and advanced provider of Industry 4.0-related quick-turn custom manufacturing services with a comprehensive suite of both additive and traditional manufacturing technologies, is actively seeking a Manager of Customer Service & Account Management at UPTIVE's HQ in Libertyville, IL. As the Manager of Customer Service & Account Management, you will lead a team of on-site and remote Customer Service Account Managers to ensure our valued customers receive seamless experience throughout all stages of the customer journey by acting as an ambassador for UPTIVE's differentiated service model. The Manager of Customer Service & Account Management will work closely with the Director of Sales Operations and other functional leaders, as well as commercial leaders across the platform, to design and execute a best-in-class customer support and development strategy that fosters customer relationships, enhances satisfaction, and drives business growth. The ideal candidate will possess strong communication skills, leadership capabilities, keen attention to detail, and the ability to work efficiently in a fast-paced environment. This person should be solution-oriented and eager to learn a complex business.
Responsibilities:
· Lead a team of on-site and remote Customer Service Account Managers to provide proactive and exceptional customer service for UPTIVE customers.
· Manage day-to-day operations and all escalated matters, in partnership with the Sr. Customer Service Account Managers, for the Customer Service Account Management team.
· Lead, coach and develop Customer Service Account Managers on an ongoing basis to ensure that all employees succeed in meeting individual performance and development goals.
· Partner with executive leadership to implement standard operating procedures and continuous process improvement for customer service operations.
· Assist customers with escalated inquiries regarding product and service, ensuring a high level of satisfaction and resolution.
· Communicate effectively with team members and customers to resolve issues promptly.
· Collaborate with executive leadership, sales, and/or other departments to resolve ongoing customer issues, streamline customer processes and improve overall efficiency.
· Develop, participate in, and lead training sessions to enhance product and process knowledge and service skills.
· Model and provide outstanding customer support via phone, email, and occasional in-person meetings.
· Resolve customer conflicts and handle escalation procedures, as needed.
· Record, log, and track all customer service-related data for accurate reporting in UPTIVE ERP and CRM systems.
· Deliver weekly, data-driven reports to department and executive leadership teams.
· Other duties as assigned.
Qualifications:
· Education: Bachelor's degree in business, engineering, manufacturing, or related field
(preferred).
· Minimum of 1 years' experience in rapid manufacturing or a similar sector.
· Minimum of 5 years' experience in customer relationship management / customer service.
· Minimum of 3 years' experience in a team leadership and/or development role.
· Familiarity with additive and traditional manufacturing processes, industry norms, techniques, and best practices.
· Attention to detail and ability to manage multiple customers simultaneously.
· Problem-solving mindset and ability to thrive in a fast-paced, dynamic environment.
Customer Service Manager
Manager Job 19 miles from Winnetka
Operations Manager /Customer Service Manager
Metals/International Conglomerate
Chicago, Ilinois Location-Hybrid
$85000-100,000 + Bonus/Great Benefits!
This position is responsible for managing and monitoring inside sales staff involved in the Import and domestic trading business as well as the Value Added/Demand Chain Management Business - including activities such as customer service, inventory management, invoicing, accounts payable, compliance, contracts and management reporting. The incumbent may also be responsible for administration of incumbent's own business transactions.
POSITION RESPONSIBILITIES
Sets principle goals and job descriptions for team members, and regularly monitors, evaluates and provides feedback on staff member's performance (i.e. customer service and documentation). Assesses ongoing staffing needs. Trains and assigns mentors to new staff members.
Develops and implements strategic plans to improve customer service and accommodate corporate goals.
Monitors work and deliverables of the group and deals with issues as needed. Ensures that work is performed and completed in an efficient and timely manner and meets customer needs and corporate quality standards. Provides input and makes decisions on issues related to standards.
Prepares or oversees preparation and presents periodic reports on inventory positions, inventory turns, recent shipment trends, business trends, service trends, system needs, inventory reconciliation updates.
Assists Sales Administration staff with maintaining relationships. Investigates and assists in resolving customer complaints and issues.
Assigns accounts to Sales Administration staff based on forecasted customer business activity and monitors staff workload - adjusting as necessary.
Keeps abreast of all trends, new products and general economic conditions in the industry.
May be responsible for researching a price structure which requires analyzing production and transportation costs in relation to the selling price. Assures completion of all documentation in accordance with SOP's and compliance requirements.
Participates in projects as needed.
REQUIRED SKILLS/COMPETENCIES:
Knowledge Areas:
Ability to organize, assign, schedule, manage and report on the work of the group
Strong customer service orientation
Ability to understand basic accounting principles
Ability to document the functions, policies, workflows and standards of the group
Ability to deal effectively with people in various job capacities
Strong managerial skills (experience or aptitude for)
Excellent problem-solving and communication skills
Excellent project coordination skills, ability to manage multiple projects simultaneously
Technical / Communication Skills:
Bachelor's degree or equivalent experience
Strong knowledge of computer software applications
Microsoft Windows & Office suite - Excel, Word, and Outlook
Excellent written, oral communication and organizational skills required
Excellent project coordination, organization and leadership skills
Strong communication and technical skills
Team oriented and self starter
Must be able to manage multiple projects under time constraints
Experience with a top-tier multi-national trade services organization
Experience:
Minimum five (5) years' experience or a combination of training and experience which indicates the ability to do the job
Experience in corporate databases
Experience in SAP environment preferable
Moving & Storage Operations Manager
Manager Job 19 miles from Winnetka
Moving & Storage Operations Manager - Chicago, IL
Become a Moving & Storage Operations Manager for a top moving and relocation company in Chicago, Illinois! In order to guarantee smooth residential and business relocations, you will be in charge of logistics, personnel management, and operational effectiveness. For a meticulous professional with moving industry experience, this is a great chance to boost client satisfaction and operational performance.
What You'll Be Doing:
Oversee daily operations to guarantee efficiency, safety, and excellent service in all moving activities.
Manage staff scheduling by allocating team members to jobs while increasing efficiency and lowering costs.
Dispatch staff, assign daily tasks, and troubleshoot unexpected issues.
Supervise warehouse operations, including tracking shipments and maintaining seamless storage procedures.
Manage all aspects of HR, including hiring, disciplinary actions, and terminations.
Enforce safety policies to ensure adherence to legal and operational norms.
Monitor key performance indicators (KPIs) to ensure profitability and operational success.
Collaborate with executives to create strategic plans for continual process improvement.
Effectively communicate with clients and staff to resolve service difficulties.
Ensure that all moving equipment and vehicles are well-maintained and meet safety requirements.
To maintain company standards, conduct frequent employee training and meetings.
Keep accurate records and reports on operational performance.
What We're Looking For:
Prior experience in the moving and relocation industry is essential.
Strong problem-solving skills and the capacity to make sound decisions under duress.
Ability to function autonomously in an autonomous setting.
Management of different teams requires excellent leadership and communication abilities.
Excellent attention to detail and organisation skills.
A bachelor's degree is strongly preferred, with a business-related major a plus.
Proficiency with Microsoft Office applications such as Word, Excel, and email.
Interested? Reach out to Alchemy Global Talent Solutions today!
Cluster Operations Manager
Manager Job 19 miles from Winnetka
Cluster Operations Manager - Chicago, IL - Up to $160k + Bonus
Our client, a prestigious upscale hotel group, is seeking a Cluster Operations Manager to oversee the seamless operation of four properties. This role requires a dynamic leader with a passion for hospitality excellence, ensuring top-tier guest experiences while driving operational efficiency. It's an exciting opportunity to manage multiple locations, optimize performance, and elevate service standards across the portfolio.
Perks
Competitive Salary between $140,000 and $160,000
Achievable bonus scheme
Extended benefits, 401k and PTO
What they are looking for:
Proven experience managing multiple properties within hotel operations.
Strong attention to detail with a focus on operational excellence.
In-depth understanding of NOI profitability, budgeting, and financial performance.
Proficient in computer systems, with preferred experience in hotel information systems.
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com
Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
Operations Manager
Manager Job 16 miles from Winnetka
US-IL-Itasca Type: Full-Time # of Openings: 1 CUSA Itasca - Bruning Dr About the Role
Oversees the operations and client relations of a segment of accounts within a market or region. Responsible for $1M to $4M in annual revenue. Manages the development of the existing client base by enhancing relationships at all levels within the client's organization and ensures the highest levels of service and client satisfaction. Builds relationships with client contacts at key accounts.
Your Impact
RELATIONSHIP MANAGEMENT
- Develops and manages the relationship with primary and senior level client contacts.
- Works with the regional sales team to strengthen relationships among key decision makers within the client organization.
- Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.
BUSINESS DEVELOPMENT
- Sets strategy for expansion of existing and new services; depending on account management structure either with or without an assigned account executive.
- Works with Sales and Strategy in the formation of proposals for business expansion within existing clients.
CONTINUOUS IMPROVEMENT
- Creates and fosters a culture of continuous improvement.
- Ensures the effective implementation of the Account Management Plan.
PEOPLE MANAGEMENT AND DEVELOPMENT
- Ensures effective performance management with direct reports and oversees the annual performance management process. Completes the annual performance reviews for all eligible employees.
- Trains and mentors direct and indirect staff.
FINANCIAL MANAGEMENT
- Manages, reviews, and analyzes P&L statements for assigned accounts.
- Ensures a structured plan for profit enhancement is in place.
- Directs Managed Output Analyst(s) or Client Services Manager(s) to provide timely and accurate submission of billing data.
About You: The Skills & Expertise You Bring
Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt).
- Management experience in Technology or Professional Services industry.
- Previous P&L responsibility, prior experience in a customer service environment and five to seven years of experience supervising staff in a similar functional area.
- Requires some overnight travel (valid driver's license and acceptable driving record necessary).
We are providing the anticipated base salary range for this role: $77,180 - $105,980 annually.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#LI-KG1 #PM19
PI27ea050ce3c4-26***********9
Gateway Operations Manager
Manager Job 19 miles from Winnetka
Job Title: Gateway Operations Manager
Reports to: Director, Transportation
Job Status: Exempt, Full Time
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!
Position Summary
The Gateway Operations Manager oversees Sortation Center (3PL) operations and manages First, Middle, and Final Mile supplier operations within the gateway. This role is responsible for supplier performance, process improvements, and operational efficiency while representing corporate leadership in the field. Key areas of ownership include root cause analysis, KPI management, supplier relationships, and project execution.
Job Responsibilities
Oversee 3PL Sortation Center operations in Vernon, CA, ensuring efficiency, compliance, and performance.
Manage First, Middle, and Final Mile supplier operations, ensuring seamless execution and performance optimization.
Track and improve key metrics: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit.
Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements.
Lead daily/weekly business reviews (WBRs), providing insights and action plans to leadership.
Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance.
Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability.
Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations.
Job Requirements
Bachelor's degree in Logistics, Supply Chain, Business, or related field preferred.
5+ years in transportation, logistics, or supply chain operations.
Experience managing Sortation Centers (3PL) and supplier networks.
Strong analytical skills in KPI tracking, RCA, and performance management.
Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management.
Proficiency in TMS, data analytics tools, and reporting dashboards.
Pay
Annual Base: $ 80,500-127,600
Work Environment
Onsite role at 3PL Sortation Center
Weekly supplier meetings as per standard cadence.
May require evening, weekend, or on-call availability
Operations Manager
Manager Job 19 miles from Winnetka
/Summary:
The Operations Manager - Liquids will oversee the processes and transactions occurring at their assigned location(s); particularly this positions guides receiving, fulfillment, distribution, put-away, pulling, packing, and shipping activities. Ensures facility capacity is used to its maximum footage value and incorporates resource efficiency (both labor and material) to support profitability goals.
Visual Pak Companies is an Equal Opportunity Employer. Visual Pak does not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs
.
Direct and Indirect Reports:
Multiple Shift Managers
Production: Inventory, Quality, Blending, Sanitizing, Safety
Office Staff - Customer Service Representatives, Inventory Control Associates. Planners, etc.
Knowledge-Skills-Abilities:
Education:
Bachelor's degree in Business Administration, Logistics or related field required or equivalent work experience in specific background.
LEAN, Six Sigma, Continuous Improvement, Process Engineering certifications highly desired.
Experience:
7 years of warehouse and distribution operations management with multiple location responsibility.
Highly desired is LIQUIDS production, filling (various containers), packing, and distribution experience.
Most recent experience (3-5 years) with contract packaging related industries.
Must have prior demonstrated success with P&L or cost center control accountability.
Self-motivated initiative to take action, achieve results, think creatively, work efficiently and competently.
Analytical thinking mindset that identifies tactical solutions quickly and with P/L effect awareness.
Practiced people-focused leadership abilities to gain trust, provide direction and delegate responsibly.
Passionate about people development so as to cultivate staff talents and strengths, motivate successfully to reach potential, display commitment to their workforce, and seek continuous improvement of their own management skills and participation as a team member.
Up to date compliance and best practices of safety programs relating to the level of this position, and having at least 3 years of proven operational oversight of safety programs.
Current AIB competency and best practice proficiency expected, with a relevant quality background required, such as food quality. Transferable ISO certification helpful.
Technology/Software:
Must be proficient in Microsoft office, including Excel (recent versions necessary).
Experience with Warehouse Management Systems (WMS): use, implementation, selection, and training.
Solid capability with warehouse automation and material management: RFID, conveyor, and material movement (fork lift, pallet jacks, staging, and efficient flow of goods in and out).
Communication:
Communication skills including the listening to others, processing information and expressing them self effectively verbally and in writing.
Proven presentation skills, whether information based (reports and visuals) or verbally explaining the best and purposefulness of the business capability (3PL).
Strengths having to do with relationships so as to utilize abilities to build personal rapport and facilitate team success. Able to engage others, particularly clients, to support business relationships and foster new ones.
Client interface so as to create trust and confidence in the organization's offerings and reliability to meet their needs.
Physical Capabilities (add lines as needed)
Strength:
Fortitude to be present at various shifts: 1st, 2nd, 3rd, or weekends as necessary for business needs.
Movement:
Regularly stands; walks; sits; uses hands to type, grasp/handle, or reach with hands and arms. May need to stoop, kneel or crouch.
Hearing:
Work is performed is a warehouse/distribution center setting with moderate noise; required to talk or hear.
Vision:
Utilizes close vision, distance vision, peripheral vision and depth perception.
MISCELLANEOUS
Travel:
Percentage fluctuates; mostly local but could expand.
Vehicle:
Prefer that individual has their own vehicle; there is a travel policy for expense support.
Position Responsibilities-Tasks-Deliverables
An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
All duties as assigned AND the following specific activities.
Complete responsibility and oversight for all facilities transactions, activities, safety, quality, best practices, and exceptional customer experience.
Maximizes task efficiencies using metrics; improves operational performance.
Ensures regular communication and execution of all key performance indicators. Includes, but not limited to monthly site visits and quarterly business reviews with leaders.
Ensures compliance to all safety policies.
Coordinates staffing and operational needs in conjunction with Corporate Human Resources: hiring, firing, performance appraisals, transfers, promotions, discipline, and identifying and resolving problems all within established Company policies, processes and procedures.
Expected to be self-motivated and directed for learning and staying up to date on best practices relating to this position and how it supports the total success of the organization.
Provides location specific information to appropriate Company personnel in order to maintain effective communications related to competitor actions and partner activities.
Plans, implements, monitors, evaluates and coordinates all activities to achieve the budgeted sales, pricing, and gross margin objectives and goals assigned.
Communicates with all necessary parties to handle any escalated account service issues or complaints.
Oversees and maintains procedures for ensuring direct reports have appropriate practices and controls in place to ensure a safe and secure workplace for employees in conjunction with the safety and human resources departments.
Directs, coordinates, and assigns work activities to all direct reports in assigned region and monitors, reviews and evaluates work product, methods, and procedures of those employees.
Compliance and site-level accountability to all safety programs, policies and procedures.
Performs miscellaneous duties and projects as assigned and required.
Key Performance Indicators (KPIs)
On-going outcome that is measurable
Inventory accuracy
On-time shipping percentage
Order accuracy/success rate
Operates a SAFETY practiced facility(ies) as measured by WC, and EHS standards.
Maintains or exceeds necessary certification or quality standards for the organization or for the client.
Provides valuable contribution to P/L objectives as assigned.
Operations Manager
Manager Job 19 miles from Winnetka
This Opportunity
We are seeking a dynamic and results-driven Manager of Operations to lead daily functions with a strong focus on sales and business growth. The Manager of Operations will oversee the daily operations, including the carrier team, ensuring efficient and accurate execution of services while supporting the team.
This role demands an in-depth understanding of transportation market trends, a strategic mindset, and exceptional relationship-building skills. As Operations Manager, you will oversee all aspects of general operations, carrier compliance management, and the operations/accounts management team, ensuring the department functions seamlessly and efficiently. The ideal candidate will be skilled in ensuring accuracy, coverage, and tracking of customer shipments. Additionally, this role will involve significant cross-functional engagement with both carrier sales and customer sales teams to align strategies, enhance collaboration, and drive overall company success.
Qualifications
Bachelor's/4-year Degree (strongly preferred).
5+ years of experience in sales and operations management roles, preferably in a logistics environment.
Professional, prompt, and polished communication skills, both written and verbal.
Strong interpersonal and relationship building skills.
Strong leadership and problem-solving skills with a focus on results.
Ability to thrive is a start-up environment.
Ability to achieve goals independently and in a team environment
What we offer
Competitive base salary plus an aggressive bonus plan
Full health benefits and 401k matching
Energetic, fun, and friendly work environment
Limitless growth potential
Casual dress code
Open door policy - strong engagement and connectivity with company leadership
Compensation
Salary + Bonus + Competitive Commission Structure
Who is Deploy Solutions Group?
Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set working with industry experts while helping to build and develop a fast-growing start-up. We are in pursuit of individuals who are highly organized, quick learners, strong leaders and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group.
Meet the Team
The Operations team is a key department within the organization focused on servicing and adding value to our end customers. We believe that servicing our customers is the catalyst of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture.
Research indicates that women and underrepresented groups often don't apply to roles unless they meet all job qualifications. We seek candidates with diverse experiences and skills. Our descriptions are just a starting point - apply even if you don't meet every requirement but feel aligned with the role. We look forward to hearing from you!
Next Steps
Interested? Please submit your resume and answer the initial questions.
Love Deploy but not this role? Explore our other opportunities or recommend this role to a friend
Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other tatus prohibited by applicable law.
Restaurant General Manager
Manager Job 19 miles from Winnetka
Seeking a passionate and experienced General Manager to lead the team at an upscale casual dining establishment in downtown Chicago, IL. If you have late-night experience and enjoy a popular, trendy, upscale atmosphere where you can be the life of the party and collect a paycheck, this could be a perfect fit for you! We are looking for a strong leader who can be firm but fair and enjoys building rapport with guests. There is also a significant opportunity for advancement and growth - including an opportunity to become a partner!
Annual Compensation: $95,000 - $100,000 base + 40% bonus potential + comprehensive benefits package
General Manager Qualifications:
5+ years of experience in full-service restaurant management
Energetic and hospitality-minded personality
Reliable and able to work when needed.
Strong leadership and communication abilities, with a talent for motivating and developing teams
Expertise in supervising staff and filling in where needed
Ability to work in a fast-paced environment while maintaining composure and attention to detail
If you're interested in learning more about this wonderful opportunity, please apply today with an updated resume.
Only qualified candidates will be contacted.
Area Operations Manager
Manager Job 19 miles from Winnetka
Operations Area Manager
About Us:
Amata is a Full-Service Administrative Solution for Legal Professionals. We are a fractional support services company providing professional service firms with flexible staffing solutions and alternative office options. Our promise is to strengthen business operations, through structure, people, and services.
Our vision is to support more law firms with flexible office and staffing options than any organization in the world.
Job Summary:
The Operations Area Manager will be responsible for managing and optimizing operations across multiple locations within the Chicagoland area. This role requires a strategic thinker with strong leadership skills, a passion for developing team members, and the drive to succeed in a world-class operation.
Responsibilities will include the following:
Area Management: Oversee center operations across multiple locations, ensuring client satisfaction, efficient workflows, a positive working environment for all employees, and a clean and organized work environment.
Client Communication: Work with staff to communicate effectively with clients, ensuring client satisfaction. The person in this position will be responsible for managing and closing prospect leads and for expanding services to existing clients through the center teams.
Team Leadership: Lead, mentor, develop, and inspire a team of managers, supervisors, and staff, fostering a positive and productive work environment and help develop a winning company culture.
Performance Monitoring: Monitor, analyze, and manage to target performance metrics, identify trends, areas for improvement, and recognize employees for work well done.
Budget Management: Manage assigned budgets, making sure staff billing is accurate and complete and vendor costs are managed within budget.
Vendor Coordination: Work with existing vendors to hold them accountable to contracted services and seek out new vendors when needed.
Stakeholder Collaboration: Collaborate with cross-functional teams and stakeholders to achieve organizational objectives and drive continuous improvement.
Reporting: Prepare and present timely reports and performance data on operational performance, including key performance indicators, to senior management.
Ideal candidates possess the following skills:
Leadership Skills: Proven leadership and team management skills, with the ability to inspire and motivate teams, creating a positive and productive work culture.
Analytical Skills: Experience with analytical and problem-solving, with a focus on data-driven decision-making.
Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly in person, on the phone and through written communication.
Interpersonal Skills: Demonstrable experience bringing teams together to work on projects and support each other.
Adaptability: Ability to thrive in a dynamic and fast-paced environment, with a proactive and flexible mindset.
Technical Proficiency: Proficiency in using relevant software and tools for operations management.
Critical Thinking Skills: Able to objectively question, analyze, interpret and evaluate issues before forming a judgment.
Resilience: Ability to bounce back from setbacks and challenges.
Requirements:
Access to reliable transportation to travel between locations
Have a valid and current Notary Stamp or the ability to become a Notary within six months of hire
Experience: Minimum of 5 years of experience in operations management, with a proven track record in a leadership role.
Education: Bachelor's degree in business administration, Operations Management, or a related field or equivalent work experience.
Operations Manager
Manager Job 19 miles from Winnetka
Anatol Equipment Manufacturing Co. is a growing, international company that manufactures cutting-edge equipment for the textile screen printing industry. In 2014, we introduced the industry's first widely-produced, industrial-grade, all-electric press. Today, Anatol Equipment Manufacturing remains one of the world's leading screen printing equipment manufacturers with our machines in over 70 countries. As we continue to grow, we are looking for an experienced professional with management in service, warehouse, and logistics teams to join us as an Operations Manager.
Key Responsibilities
Monitor operational performance and prepare regular reports for senior leadership. Assist with budget planning and cost control initiatives for the warehouse and logistics functions.
Oversee in-house service team with their daily tasks, including service tickets, ordering parts, testing, training, and proper documentation.
Ensure service orders are successfully resolved by meeting customer satisfaction needs, as well as company productivity and profitability needs. Ensure that equipment performance issues are documented and presented internally to the appropriate groups when necessary.
Manage escalated customer problems through coordinating efforts of various functions, i.e. engineering, manufacturing, parts, sales, etc.
Standardize all processes and procedures to ensure consistency in performance and customer satisfaction.
Monitor and control service technician costs to ensure budgetary compliance.
Oversee technician and logistics teams with quoting, scheduling, dispatching, customer communication, and billing.
Monitor all aspects of warehouse operations, including receiving, storing, and shipping inventory. Ensure the efficient handling of equipment, adherence to quality standards, and compliance with regulatory requirements.
Collaborate with cross-functional teams to design, implement, and continually improve warehouse and logistics processes, ensuring the highest standards of efficiency, safety, and quality.
Oversee inventory control processes, ensuring accurate stock levels.
Manage, mentor, and develop a team of warehouse and service personnel, providing guidance and fostering a culture of accountability, teamwork, and continuous improvement.
Ensure the warehouse environment meets all safety standards and regulatory requirements. Conduct regular safety audits and training sessions to minimize workplace risks and improve safety compliance.
Qualifications
5+ years of management experience in service, operations, or warehouse teams
Exceptional leadership and the demonstrated abilities to manage a team, maintain excellent customer relationships, and be both timely and responsive to internal and external needs
Proven experience growing the size and technical ability of a service department, including leading a team of traveling service technicians
Strong problem-solving skills and the ability to identify opportunities for continuous improvement
Strong communication skills, both written and verbal, with the ability to engage with stakeholders at all levels and effectively manage cross-functional collaborations
Knowledge of service and warehouse operations, including scheduling, receiving, inventory management, order fulfilment, shipping, and distribution
Good interpersonal skills and the ability to successfully handle a multi-tasked role
This position will be in-office Monday-Friday 7am-4pm CST at our U.S. headquarters located in Waukegan, Illinois.
Compensation
Base salary range between $70,000 - $80,000 based on experience
Health insurance through Blue Cross Blue Shield with an employer contribution of $300 per month
Simple IRA with employer match up to 3%
16 days of paid time off in addition to 11 paid holidays per calendar year
Summer hours between Memorial Day and Labor Day
Manager Treasury Operations
Manager Job 19 miles from Winnetka
Under minimal supervision, the Treasury Operations manager will perform key Banking and Cash Management activities for the Treasury department independently with respect to banking, liquidity, and audits. This position will cross functionally interact with various internal CHA departments and external partners such as Financial Institutions and 3rd party contractors to ensure efficient cash management and cost effective approach to maintaining safety of CHA's cash assets and banking platform operations. This role will also act as the SME for cash management and support treasury leadership in developing and implementing cash and liquidity management strategies. The position must possess the ability to facilitate and maintain collaborating relationships with stakeholders to support public and governmental officials, banking institution, private agencies, and residents.
DUTIES AND RESPONSIBILITIES:
Cash Management and Banking relationship management:
Perform financial analysis and activities which includes the operations and internal control compliance for CHA and its affiliates.
Manage administration of bank platforms activities and user accesses, monitoring all bank accounts and creating advantageous operational and reporting structures.
Understand, navigate, and leverage bank portals to enhance cash management and other administration responsibilities.
Develop new and maintain positive long-term relationships with banks to ensure effective cash management and banking services.
Monitor and report on banking platform user activities and administration.
SME for cash management and primary contact to support and advise on platform updates and trainings across the Company
Lead team effort in implementing Company's ERP interfaces and/or transitions of financial institutions online platforms and technologies.
Lead process improvement initiatives and assist in developing forward-looking strategies for the department related to banking structure
Manage bank fee analysis and review reconciliation of account analysis fees.
Liquidity Management:
Assist the Director on day-to-day liquidity management functions
Provide regular reporting and analysis on treasury and collections activities to leadership
Support continuous process improvements to AP and other processes in related to treasury operations as well as ERP functions
Lead support for annual financial and compliance audits on cash management operations
Maintain relevant information system used to gather, correlate, analyze, and track project activities and status, including data files relative to various projects.
Review all bank account reconciliations and make necessary adjustments to meet business needs and be compliant with CHA rules and regulations.
May be required to attend meetings on various department or project matters and preparing responses for management review.
May be responsible for providing direction to support staff.
Organizational Operations:
Assist in the development and implementation of treasury banking policies and procedures to ensure compliance with internal controls and regulatory requirements.
Assist the Director in supporting CHA internal and external stakeholders and other financial services to achieve CHA strategic goals.
Assist in the development and implementation of strategies and metrics to improve collections performance, including managing the collections team, implementing process improvements, and identifying opportunities for automation.
Manage corporate credit card program and evaluate new banking products such as maximizing rebates and other card benefits reducing travel & other expenses.
Ensure compliance with company policies and procedures related to collections management.
Support treasury leadership in manages letter of credit and bank guarantee requests, including policy development and oversight, issuance, renewals, and reporting.
Lead a team effort in managing projects and implementations including performance management.
Qualifications
Bachelor's Degree in Finance, Accounting or related field. MBA or CTP a plus. 5+ years of experience in Treasury Banking and liquidity management, including 4 years of workflow coordination, and/or demonstrated leadership experience. SME with Bank Portal Cash Management tools, Microsoft Office Suite - BMO and JP Morgan are primary banks, treasury workstation and Oracle ERP system a plus. Deep knowledge of Banking products and services including bank codes related to fees and transactions. KYC and other federal and state requirements on bank account administration. Ability to lead treasury banking system transformation initiatives and ERP integration. Strong verbal and written communication skills with the ability to work and lead with others in a team environment; Strong interpersonal skills with a collaborative style. Strong project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines. Demonstrated excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
ALL APPLICANTS MUST APPLY DIRECTLY TO THE COMPANY WEBPAGE AT: CAREERS.THECHA.ORG
Salary Range: $90,000 - $95,000
Grade: S9
FLSA: Exempt
Union: None
Operations Manager, FC
Manager Job 17 miles from Winnetka
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Job Summary
Under general supervision, the Operations Manager, FC is responsible for providing strategic and operational leadership and oversight for a high volume 3PL-operated order fulfillment center. This position will provide on-site Interstate Batteries (IB) direction and oversight for the 3PL team. This job will ensure effective and efficient incoming purchases, inventory management, pick/pack operations, outbound transportation, and reverse logistics.
Key Responsibilities
Accountable for monitoring overall financial performance of the 3PL costs compared to budget and working with the 3PL as needed to implement cost improvement projects.
Be the on-site Interstate Batteries representative and engage with the 3PL management team on daily progress.
Develops and maintains inventory strategies that ensure the accuracy and availability of product.
Utilizes process improvement and a results-oriented approach to continually improve operational efficiencies that support the successful execution of Company strategic objectives.
Regularly audits processes and procedures for maintaining high standards of operations to meet expectations and quality standards.
Ensures key metric reporting is in place and provide root cause analysis and continuous improvement solutions.
Subject Area Expert for Warehouse Management Systems, ensuring that all WMS interfaces are functioning properly.
Liaisons with distributor contacts for the distributors being supported by the facility to ensure service levels and overall FC order delivery experience is outrageously dependable
Reconcile/approve 3PL invoices
Ensures that the Company's physical assets (building, equipment, inventory, etc.) are properly controlled, maintained, protected and utilized. Oversees the needs for inspecting, maintaining, and managing warehouse equipment.
Manage, in conjunction with the 3PL, the annual physical inventory and related audit in partnership with the 3PL operations
Provide support where necessary to ensure quality and accuracy of work performed
Assist Regional Operation leaders in getting FCs up and running in other locations.
Qualifications
Bachelor's degree in engineering/supply chain management/general business or comparable work experience
7+ years of experience in Distribution Center Operations
Working knowledge of carrier operations, shipment routing, and distribution methods.
Preferred prior experience with WMS
Problem Solving and analytical capabilities
Excellent interpersonal & communication skills
Intermediate knowledge with Microsoft Office Programs (an emphasis with Excel skills that involve data management, creating visual representations of data, and filtering information for business purposes)”
Lean Six Sigma Certification Desired
Superior leadership, coaching, management, motivation, and teamwork skills.
Strong organization and time management skills; able to work under pressure.
Strong computer skills
Scope Data
Process flow responsibility for the planned annual number of units for the assigned warehouse
Management of IB warehouse Team Members
Oversees volume/labor planning in a high volume fast paced environment
Ensures compliance to all IT/system requirements in support of the FC
Work Environment
Ability to sustain posture in a seated position for prolonged periods of time.
Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
Specific vision abilities include close vision, depth perception and ability to adjust focus.
Ability to occasionally lift and/or move 50+ lbs.
May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals.
Prolonged use of personal computer & telephone.
Ability to operate a motor vehicle.
Capability to consistently navigate and walk in a warehouse setting for an extended duration
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Store Manager
Manager Job 26 miles from Winnetka
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
* Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
* Accountable for improving on overall customer service metrics.
Operations
* Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
* Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
* Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
* Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
* Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
* Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
* Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
* Ensures team members have a working knowledge of all computer and technology systems and software.
* Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
* Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
* Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
* Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
* Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
* Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
* Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
* Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
* Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
* Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
* Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
* Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
* Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
* Obtains and maintains valid pharmacy technician license as required by state.
Communications
* Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
* Assists Store Manager in planning and communicating the company and store strategy.
Basic Qualifications
* Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
* Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
* Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Willingness to work flexible schedule including extended days, evenings, and weekend hours.
* Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
* Ability to transfer to other Walgreens retail assets located within the same hiring Area.
Preferred Qualifications
* Bachelor's Degree .
* Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
* External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits (************************************ . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
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Assistant Store Manager
Manager Job 21 miles from Winnetka
AKIRA Assistant Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Assistant Store Manager
Location
Oakbrook Center, Oak Brook, IL
Overview:
AKIRA Assistant Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by experts who eat, sleep, and breathe fashion. Our mission is to help customers look and feel their best. Assistant Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Assisting the store management with recruiting, interviewing, and onboarding exceptional employees.
Supporting the training, mentoring, and retention of talent to encourage growth and success.
Helping to cultivate and maintain a positive and energized store atmosphere.
Contributing to the selling culture by promoting AKIRA's 5 Steps of Selling.
Providing constructive feedback to team members, both in real-time and through written communication.
Motivating and encouraging employees to achieve their best performance.
Assisting in maintaining seamless store operations and ensuring visual presentation meets AKIRA standards.
Supporting the enforcement of AKIRA policies with consistency and professionalism.
Striving to exceed individual sales goals with enthusiasm and dedication.
Contributing to the store's daily, weekly, and monthly sales goals to drive success.
Leading by example to reflect and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
A minimum of 1-year experience in a retail environment, with some management exposure.
A genuine passion for fashion and a strong interest in current trends.
A diligent work ethic with a focus on achieving team and personal goals.
Strong leadership potential with the ability to motivate and guide a team.
Excellent communication and organizational skills to support store operations.
High energy and the ability to act with urgency when needed.
Ability to support and assist in supervising, motivating, and guiding employees.
Flexibility and openness to new ideas and adapting to change.
Solid understanding of visual merchandising and delivering exceptional customer service.
Knowledge of store operations, including inventory control and loss prevention procedures.
Ability to contribute to a dynamic, fast-paced environment with a hands-on approach.
Collaborative attitude, building strong relationships with team members and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Jewelry Retail Manager
Manager Job 10 miles from Winnetka
About Us:
European Jewelry & Co. is an owner-operated fine jewelry boutique with over 25 years of experience. We specialize in diamonds, custom design, and expert jewelry repairs. Known for our personal touch, attention to detail, and strong customer relationships, we are dedicated to creating an elevated and welcoming experience for every client.
Job Description:
We are looking for a driven and experienced Jewelry Store Manager to lead our team, grow monthly sales, and help take our store to the next level. The ideal candidate is proactive, sales-focused, and passionate about both jewelry and customer experience. This is a hands-on leadership role with the opportunity to make a real impact.
Responsibilities:
Oversee daily operations including sales, repairs, inventory, and staff management
Drive monthly sales by setting goals, tracking performance, and coaching the team
Build and maintain strong relationships with both new and existing customers
Plan and execute in-store events, trunk shows, and seasonal promotions
Develop and implement strategies to grow foot traffic and increase repeat business
Manage merchandising, store presentation, and cleanliness
Handle customer service issues with professionalism and care
Work closely with the owner on marketing, outreach, and business development
Keep accurate records of sales, repairs, special orders, and inventory
Requirements:
2+ years of retail management experience (jewelry industry a big plus)
Proven track record in sales and team leadership
Excellent communication and interpersonal skills
Highly organized and dependable with attention to detail
Creative mindset for events and customer engagement
Comfortable with POS systems, inventory software, and basic reporting
Able to work weekdays and Saturdays
Store Manager
Manager Job 3 miles from Winnetka
About us
Bella Cosa Jewelers is a family owned and operated luxury jeweler servicing the community for 25 years. We are the kind of jewelry store with friendly, personalized customer care and services you do not find in large chains.
Bella Cosa Jewelers is proud to handle all of our jewelry design and manufacturing in-house, creating a long-lasting reputation of quality and service combined with a local, personal touch. Bella Cosa Jewelers supports the community and is committed to giving back through charitable donations and partnerships with local organizations to make a meaningful difference in the lives of those around us.
Our talented team of jewelry sales professionals, jewelers, and employees are professional, customer-focused and collaborative.
Store Manager-Wilmette IL
Bella Cosa Jewelers is growing our Wilmette team and seeking a dynamic and experienced Store Manager with a proven record of coaching and developing fine jewelry sales teams to drive growth while maintaining the highest standards of client service and brand representation. This key position will give you the opportunity to showcase your leadership skills and passion for fine jewelry sales in a beautiful retail environment.
The Store Manager plays a pivotal role in cultivating relationships with clients, providing expert guidance on our bridal and fine jewelry brands, and ensuring an exceptional shopping experience.
The ideal candidate will possess a passion for luxury jewelry, exceptional sales leadership skills and a proven track record of achieving and exceeding sales targets in a fine jewelry retail environment.
Responsibilities:
Sales Leadership: Lead and motivate a team of fine jewelry sales consultants to achieve individual and store sales goals. Provide ongoing coaching, training and development to ensure team members deliver exceptional client service.
Customer Experience: Create a welcoming and luxurious environment for clients ensuring an outstanding shopping experience. Cultivate strong relationships with clients, providing personalized and expert guidance on fine jewelry and bridal brands.
Product Knowledge: Maintain a deep understanding of our fine jewelry and bridal collections, including materials, craftsmanship, and design trends. Educate sales team on product features and benefits to enhance their ability to engage with customers and drive sales.
Operational Excellence: Ensure compliance with company policies and procedures including security protocols, cash handling and inventory management. Collaborate with store owner to address any operational issues and implement solutions for continuous improvement.
Vendor Relationships: Develop and maintain strong relationships with fine jewelry vendors and suppliers.
Requirements:
Bachelor's Degree.
GIA/AJP certification.
Proven track record of leading, coaching and developing a fine jewelry sales team to meet or exceed sales goals.
Exceptional communication skills.
Extensive knowledge of diamonds, gemstones and luxury watches.
Experienced in selling luxury fine jewelry, high-end watch and bridal brands such as Tacori, Verragio, Hearts on Fire.
Experience with Edge POS system preferred.
Strong organizational and follow-up skills.
Must be able to work Saturdays and extended hours during holiday season.
Benefits:
401(k) with company match
Medical, Dental and Vision insurance
Employee discount
Paid time off
Life Insurance
Short-term Disability Insurance
On-going training and development
Store Manager
Manager Job 19 miles from Winnetka
Join Joe & The Juice as a Store Manager!
At Joe & The Juice, our vision is to become the first truly global people-focused Food & Beverage brand. To achieve this, we foster a culture built around our virtues and operational excellence in three key focus areas: employee engagement, guest experiences, and financial performance. Our unique company culture is the backbone of our success, thriving on our employees' commitment to our core virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
We expect our employees to be engaged, open-minded, and to maintain a positive attitude in all that they do. While hard work and dedication are essential, we also encourage our team to have fun and enjoy each other's and our guests' company. We offer a work environment with great opportunities for development and progression, expecting consistent performance in return.
Role Summary:
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance in all areas through sparring with your Regional Manager. You will ensure that your store adheres to market-specific legal requirements, company policies, and risk and compliance structures. Leading your team, you will ensure efficient workflows, great guest experiences, and high-quality products.
Your success in this position depends on your ability to lead and develop a highly engaged team, meet cost budgets, reach sales targets, and achieve 4-Wall EBITDA through new and existing company initiatives.
Key Expectations:
· Effectively lead your team members in alignment with company virtues and operational principles.
Key Responsibilities:
· Develop and motivate your team through development plans, feedback, in-store training, meetings, and securing engagement through inclusion and social activities.
· Monitor and actively work with employee engagement, training completion, and employee turnover.
· Ensure a guest-first approach, building strong guest relations in your local community to increase overall guest loyalty.
· Monitor and actively work with the following metrics: Returning guests, app conversions, complaints, waiting time, product availability, and store audits.
· Maintain a safe, secure, and healthy working environment by enforcing both local and company hygiene, health, and safety standards.
· Ensure store shift plans and workflows are optimal and in accordance with the Daily Concept Workflow and Team Positioning.
· Full ownership of stock handling, counting, and ordering to ensure optimal inventory.
· Deliver on sales and productivity targets, and balance waste, DOC, salary cost, and overhead costs.
Your Qualifications:
· Proven leadership skills with a commercial mindset
· Strong interpersonal and communication skills
· Ability to inspire and develop team members
· Commitment to maintaining high operational standards
Why Work With Us:
· Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
· Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
· Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
Join us at Joe & The Juice and be part of a dynamic team committed to delivering excellence in a vibrant and inclusive environment. Apply now and take the first step towards an exciting career with us!
Physical Requirements:
Must be able to stand for long periods of time.
Must be able to lift between 50 and 60 lbs.
Must be able to perform bending, stooping, crouching, and squatting movements.
Must be able to safely handle and use sharp objects.
Must be able to work near and operate a hot grill.
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NOTICE FOR US JOB POSTINGS
Joe & The Juice uses Chat Interview, a software that uses artificial intelligence (AI) and machine learning (ML), as one tool to assess candidates for employment and help mitigate bias in the hiring process. The Chat Interview identifies the job qualifications and characteristics contained in your responses to interview questions, such as your traits (e.g., conscientiousness or agreeableness), competencies (e.g., accountability or adaptability), and/or communication skills, and compares them against our desired job qualifications and characteristics in the job description for the position(s) for which you are applying. To request an alternative selection process or accommodation for a mental or physical disability, send your request to ******************** and use the applicable subject line, “Alternative Selection Process” or “Accommodation Request.” For information about the type of data Chat Interview collects, the source of that data, and the applicable data retention policy, please visit **************************************************************** To request information regarding the data that Chat Interview collects, the source of that data, and the Chat Interview data retention policy, you may send a written request to privacy@sapia.ai. We will provide the requested information within thirty days of your request.
Close Date: March 5th, 2025