Customer Service Support Manager
Manager Job 22 miles from Suffern
About Us:
Tekcard Payments is a leading full-service provider in the payment processing industry, offering comprehensive payment solutions nationwide. We are currently seeking an experienced Customer Service Support Manager to lead and enhance our customer support operations. If you have a strong background in customer service management, especially within banking, fintech, or payment processing industries, we want you to join our growing team!
Key Responsibilities:
Team Leadership: Manage and lead a team of customer service representatives, ensuring high standards of customer care, efficiency, and responsiveness.
Customer Relations: Handle escalated inquiries and resolve complex issues, ensuring customer satisfaction while aligning with company policies and risk management guidelines.
Operational Oversight: Continuously review customer service procedures to optimize processes, enhance service quality, and maintain compliance with payment industry standards.
Collaboration with Risk & Sales Teams: Work closely with Risk Analysts, Underwriters, and Sales Teams to facilitate smooth onboarding, account management, and proactive resolution of merchant-related issues.
Training & Development: Provide regular training, mentorship, and coaching to customer support staff to build knowledge in payment processing operations and best practices.
Performance Analysis & Reporting: Regularly analyze customer service metrics and prepare detailed reports for senior management, highlighting trends, challenges, and opportunities for improvement.
Qualifications:
Experience: 3+ years in a customer service management role, ideally within payment processing, banking, financial services, or fintech sectors.
Education: Bachelor's degree in Business Administration, Finance, Communication, or a related field.
Problem-Solving: Proven ability to identify and resolve issues effectively, maintaining balance between customer satisfaction and business objectives.
Communication Skills: Exceptional verbal and written communication skills for effective engagement with both internal teams and external clients.
Analytical Ability: Strong capability to analyze customer service metrics and proactively implement solutions for continuous improvement.
Technical Familiarity: Knowledge of CRM platforms, ticketing systems, and an understanding of payment processing technologies and compliance standards.
Additional Requirements:
Proficient with PC operations, multitasking capabilities, Excel, spreadsheets.
Willingness to work overtime and full-time schedule.
Valid driver's license required.
Why Join Tekcard Payments?
Growth Opportunity: Be part of an innovative company with excellent career advancement opportunities as we continue to scale operations.
Collaborative Environment: Work closely with dedicated teams committed to providing exceptional service and supporting merchants nationwide.
Professional Development: Ongoing opportunities for learning, training, and enhancing industry-specific expertise.
Travel Center General Manager (Must Be Relocatable)
Manager Job 4 miles from Suffern
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $48,900.00 - $72,750.00 / year
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
Independent Store Manager
Manager Job 25 miles from Suffern
Grocery Outlet is seeking experienced grocery and retail managers who understand their stores inside and out to independently run a Grocery Outlet location.
Grocery Outlet partners with top local retail leaders who are interested in moving beyond management to operate their own Grocery Outlet location and share in the profits that their store generates.
Operating a Grocery Outlet Requires:
· Strong decision making to do what is right for your store (ordering, merchandising, staffing, etc.)
· Responsibility for total store operations including complete management of the P&L
· Creating staffing models, hire, train and retain employees
· Utilizing an existing distribution channel to customize your product offering for your community
· Local organization partnerships to make a difference in your community
· Strong drive and motivation
· Being an ambassador for Grocery Outlet
Qualifications:
· 4 years of retail management experience
· Experience overseeing a large team including hiring and training
· Detail orientated, analytical, ability to think quickly and extremely results orientated
· Creative problem-solver
· Experience with merchandising displays
· Interest in autonomy and being able to make your own decisions for your retail store
About Grocery Outlet:
Grocery Outlet Bargain Market is one of the largest extreme-value grocery retailers in the United States. We are a Family oriented, rapidly growing company with over 520 stores open and operating. We've been helping customers save big since 1946. That's when our founder, Jim Read, opened his very first store and today, the third generation of the Read family is leading the way. We currently have over 520 stores across the West Coast and Mid-Atlantic and trade publicly on Nasdaq.
Grocery Outlet Privacy Policy - *************************************************
Restaurant General Manager
Manager Job 29 miles from Suffern
Established in 2021, Flynn Wendy's has swiftly become a key player within the Flynn Group, owning and operating over 311 Wendy's restaurants across the District of Columbia, Maryland, Pennsylvania, Utah, Virginia, Indiana, New Jersey, and West Virginia. With a diverse and dedicated team of over 6,000 employees, Flynn Wendy's stands as the 3rd largest Wendy's franchise in the entire Wendy's system. Our success is a result of the hard work and commitment of every team member. At Flynn Wendy's, we are dedicated to fostering an inclusive and supportive work environment where the ideas and contributions of every team member are valued and celebrated.
We are one of seven premier Flynn Group brands, founded in 1999 by Greg Flynn. It has grown since then to be the largest franchisee operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Wendy's, and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
General Manager:
Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. We want you to provide customers with great-tasting food and a service that puts a smile on their faces and keeps them coming back for more.
As a General Manager, you will be the leader of your restaurant, mentoring and developing team members so you and your store are successful. You will be responsible for instilling Wendy's culture into your team and motivating them to go above and beyond, so each customer's expectations are exceeded with every visit. You will have total operational and financial responsibility for your restaurant.
What else is in it for you?
Great Bonus Program
Same Day Pay
Flexible Schedules
Professional Growth, Development, and Advancement Opportunities
Free Meals
Retirement Plan (eligibility requirements)
Group Medical, Dental, and Vision Insurance (eligibility requirements)
Optional Insurance Programs (HSA, ST/LT Disability, Accident, Critical Illness, Hospital Indemnity, Legal, and Voluntary Life)
Tuition Reimbursement
Employee Assistance Program (Flynn Family Fund)
As a Candidate, you have three years' experience working as a restaurant general manager at a quick service restaurant with a heavy drive-thru operation (Wendy's, McDonalds, Burger King, Arby's, Taco Bell, etc.).
You have a strong background in restaurant operations achieving benchmarks in food, labor, service, food safety, sanitation, and cleanliness. You have a passion for developing and leading teams and strive for excellence.
Flynn Group is an equal-opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our world-class team!
Operations Manager
Manager Job 4 miles from Suffern
We suggest you enter details here.
Role Description
This is a full-time role for an Operations Manager located on-site in Mahwah, NJ. The Operations Manager will be responsible for overseeing daily operations, ensuring efficient workflow, managing staff, and coordinating with other departments to ensure smooth business operations. Responsibilities include developing operational policies, managing budgets, implementing process improvements, and ensuring compliance with company standards and regulations.
Qualifications
Strong leadership and staff management skills
Experience in operational planning, policy development, and process improvements
Proficiency in budgeting and financial management
Excellent organizational and multitasking abilities
Effective communication and interpersonal skills
Ability to work on-site in Mahwah, NJ
Experience in the ticketing or events industry is a plus
Bachelor's degree in Business Administration, Operations Management, or a related field
Assistant Department Manager - Mechanical Engineering
Manager Job In Suffern, NY
Base Pay: $150,000 - $195,000 per year Job Category: Mechanical Engineering
Are you a senior-level Mechanical Engineer ready to take on a leadership role? This opportunity offers strong career growth, leadership development, and the chance to work on impactful projects in a collaborative environment.
Why Apply?
Competitive salary: Up to $195,000 per year
Employee Stock Ownership Plan (ESOP) - Build long-term wealth
401(k) retirement plan with company contributions
Comprehensive benefits package - Medical, dental, and vision insurance
Generous paid time off and holidays
Career growth and leadership development opportunities
Supportive and innovative company culture
Key Responsibilities:
Assist the Director of Mechanical Engineering in managing daily department operations
Oversee mechanical HVAC system design, including calculations and coordination with other trades
Lead project scheduling, manpower planning, and budget management
Manage construction administration and field investigations for assigned projects
Interface with clients, attend design meetings, and support business development
Select and specify mechanical equipment and fixtures
Qualifications:
BS in Mechanical Engineering or related field
15+ years of experience in Mechanical HVAC Building Systems design
PE license required
Proficiency in AutoCAD (Revit preferred)
Strong knowledge of Mechanical & Energy Codes
Experience in project and staff management
Additional Requirements:
Valid driver's license with a clean MVR
Strong communication and leadership skills
Ability to work with Microsoft Office Suite, SharePoint, and Teams
Willingness to wear PPE when required for site work
This is an excellent opportunity to step into a leadership role with strong compensation, outstanding benefits, and long-term career growth potential.
This is priority role for my client to fill, so apply today before its too late!
Operations Manager
Manager Job 12 miles from Suffern
Our client, a leading innovator in the RF amplifier and telecom technology space, is seeking an Operations Manager to drive the organization's strategic goals, operational excellence, and profitable growth.
The Operations Manager will play a critical role in shaping the company's operational and cultural transformation.
This Role Offers:
Competitive base salary plus full benefits package, uncapped commissions, discretionary bonuses, and potential for equity.
Opportunity to work for one of the fastest-growing companies in the space.
Strong potential for career advancement, internal promotions, and increased responsibility as the company continues its high-growth phase.
Working with today's most in-demand public safety wireless solutions, including DAS, UHF, VHF, fiber, RF filter solutions, and more.
Small, agile company with a high-demand product line and an entrepreneurial spirit.
Culture of hard work, honesty, and continuous learning.
Focus:
Lead the implementation of key operational strategies, ensuring alignment across departments to achieve company objectives and market penetration goals.
Establish and refine operational processes across engineering, production, and manufacturing to ensure rapid, yet scalable, growth.
Work closely with the CEO, Engineering, and other department heads to resolve operational bottlenecks and foster a performance-driven culture.
Effectively allocate resources to meet strategic and operational goals, ensuring the proper balance between cost optimization and investment in growth.
Drive a metrics-driven environment, establishing and tracking KPIs to measure efficiency, product quality, and on-time delivery.
Lead the organizational transformation towards best-in-breed operational practices. Mentor and develop team members to ensure alignment with company goals.
Proactively identify and address potential operational risks, ensuring that production bottlenecks and systemic delays are minimized.
Implement processes to hold department heads accountable for meeting objectives, focusing on performance, development, and continuous improvement.
Foster a culture that values innovation, operational discipline, and continuous learning. Ensure alignment with the company's mission and values.
Skill Set:
15+ years of leadership experience in operations, with a strong track record of scaling companies in similar industries (RF components, telecom, military).
Proven success in leading operational processes within RF manufacturing, telecom, or defense sectors, particularly in high-power RF applications.
Deep experience in supply chain management, production planning, manufacturing engineering, and facilities management.
Expertise in process optimization techniques such as Lean, Six Sigma, and continuous improvement methodologies.
Familiarity with military, aerospace, and telecom compliance standards, including ITAR, NIST, and AS9100 certifications.
A dynamic and hands-on leader who fosters accountability, inspires change, and drives performance at all levels of the organization.
Strong foundation in using ERP, MES, and other manufacturing systems to drive operational efficiency.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in telecommunications recruiting. Our telecommunications recruiters have a proven track record of placing top tier talent in the industry, with deep expertise in wireless, fiber, network infrastructure, etc. Learn more at bit.ly/3TQmfJc
Store Sales Manager
Manager Job 20 miles from Suffern
Join LaserAway as a Store Sales Manager - Lead, Inspire, and Drive Success in Aesthetic Dermatology!
Are you a strategic leader with a passion for sales and exceptional service? LaserAway, the industry leader with over 10 million treatments performed and 18+ years of experience, is seeking a dynamic Store Sales Manager to oversee operations, drive clinic performance, and deliver an outstanding patient experience.
About the Role: Store Sales Manager
As a Store Sales Manager, you will lead your clinic to success by combining strategic oversight with hands-on sales contributions. You'll ensure smooth clinic operations, foster a collaborative team environment, and set the standard for excellence in patient care. This is an exciting opportunity for a motivated individual to directly impact clinic performance, patient satisfaction, and team development.
Compensation:
Enjoy a competitive base salary at our Scarsdale location, plus the opportunity to earn revenue shares based on your clinic's performance. This unique compensation plan rewards your leadership and dedication to driving results.
On average, our Store Sales Managers earn $85,00 to $110,000 annually, with top performers exceeding expectations thanks to their ability to inspire their teams and achieve revenue goals. At LaserAway, your success is our success!
Key Responsibilities
Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
Optimize Revenue Growth: Track CRM initiatives, focusing on cross-sell, upsell, and “win-back” strategies to boost clinic performance.
Uphold Brand Standards: Ensure the clinic operates under LaserAway's brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.
What We're Looking For
Education: High School Diploma required; Bachelor's Degree preferred.
Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
Skills: Proficient in Google Suite, CRM systems, and data analysis to drive decision-making.
Leadership: A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams.
Professionalism: A proactive, detail-oriented individual with a strong commitment to LaserAway's values and operational excellence.
Availability: Flexible to work evenings, weekends, and holidays to meet clinic needs.
Why You'll Love It Here
Ownership Opportunities: Take ownership of your clinic's performance and success with autonomy to make an impact.
Professional Growth: Benefit from leadership coaching, ongoing development, and a clear path for career advancement.
Collaborative Culture: Join a supportive, innovative team that values teamwork and excellence.
Competitive Rewards: Enjoy a competitive salary, performance incentives, and comprehensive benefits.
Exclusive Perks: Receive free and discounted aesthetic treatments to look and feel your best!
Why LaserAway?
At LaserAway, we redefine excellence in aesthetic dermatology. Every treatment is performed by licensed medical professionals supported by 25 board-certified dermatologists who craft and monitor our protocols for unmatched safety and effectiveness. With state-of-the-art technology and premium products, we treat all skin types with precision and care, combining clinical expertise with cutting-edge innovation.
Our 160+ locations and growing footprint make life-changing treatments accessible to everyone. Open seven days a week, we prioritize convenience and self-care. Guided by a patient-first approach, we deliver exceptional experiences that build trust and loyalty.
Join Our Team
At LaserAway, we empower our leaders to thrive in a dynamic environment where excellence and innovation drive success. If you are a results-driven leader passionate about aesthetics and motivated by the opportunity to lead a high-performing team, we want to hear from you.
Take the next step in your career-apply today and help us shape the future of aesthetic medicine!
Benefits Summary:
LaserAway provides competitive compensation packages and a comprehensive range of benefits, including Medical, Dental, Vision, Disability and Life Insurance, a 401(k) plan with a company match, and additional ancillary benefits. We also offer Paid Time Off (PTO) in compliance with state and federal requirements, ensuring our employees are supported both professionally and personally. LaserAway also provides incentive compensation, including potential bonuses and commissions, depending on role and performance.
Disclaimer:
This job description is not exhaustive and may be updated at any time. LaserAway is an Equal Opportunity Employer and will provide reasonable accommodations for employees with disabilities to perform essential functions, barring undue hardship. Duties may be reassigned as needed.
Assistant Store Manager
Manager Job 15 miles from Suffern
The Assistant Store Manager is responsible for supporting the Store Manager in overseeing daily store operations, driving sales, and ensuring excellent customer service. This role involves team supervision, inventory management, visual merchandising, and ensuring adherence to company policies and standards.
Key Responsibilities:
Sales & Customer Service
Assist in achieving and exceeding store sales targets and KPIs.
Lead by example in delivering exceptional customer service and clienteling.
Handle escalated customer inquiries and concerns in a professional manner.
Operations & Inventory Management
Ensure smooth daily store operations, including opening and closing procedures.
Monitor inventory levels, manage stock replenishment, and minimize shrinkage.
Maintain accurate records of sales, transactions, and operational reports.
Team Leadership & Development
Support the Store Manager in recruiting, training, and onboarding new team members.
Supervise and motivate staff to meet sales goals and performance expectations.
Provide coaching and performance feedback to team members.
Visual Merchandising & Store Presentation
Ensure the store is visually appealing and aligned with brand guidelines.
Implement merchandising strategies to enhance the shopping experience.
Maintain store cleanliness and organization.
Qualifications & Skills:
2+ years of retail experience, with at least 1 year in a supervisory role.
Strong leadership, communication, and problem-solving skills.
Proven ability to drive sales and deliver excellent customer service.
Knowledge of retail operations, inventory management, and merchandising.
Ability to work a flexible schedule, including weekends and holidays.
Assistant Store Manager, Woodbury Common Premium Outlets
Manager Job 15 miles from Suffern
ASSISTANT STORE MANAGER
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience.
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment.
Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client engagement.
Drive Omni channel sales by utilizing all available tools and technology.
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Flexible schedule
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Clothing Allotment
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
Operations Manager
Manager Job 24 miles from Suffern
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Ensure all quality standards are met
Qualifications
10+ years of experience in a similar role of OTC, cosmetics manufacturing, or pharmaceutical manufacturing REQUIRED.
Proven Safety Regulations knowledge within these manufacturing entities required.
Proficiency with Microsoft Office
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
Finished goods experience highly preferred.
Store Manager
Manager Job 27 miles from Suffern
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
Store Manager
Manager Job 8 miles from Suffern
About the Company:
Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: LinkedIn- Our Community
About the Role:
The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company's' strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience.
Responsibilities:
Prioritizes and delegates tasks to meet all selling, visual, and operational needs
Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools
Supports and executes all product, visual and marketing directives, and maintains standards set by the company
Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience
Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction
Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store
Accountable to self and others for achieving all company sales, metric and operational goals
Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense
Creates shortage action plans to minimize loss and achieve shrinkage goal
Drives and executes all digital sales strategies including ship from store and BOPIS within the store
Qualifications:
Four-year college degree or equivalent experience preferred
Required Skills:
Passion for product, brands, fashion and trends
Effective written, verbal and presentation skills
Strong interpersonal and communications skills with the ability to communicate at all levels
Proven ability to drive sales results in a high sales volume environment
Excellent time management skills
Ability to interpret all policies and procedures to resolve customer and associate issues
Willingness to travel periodically to attend meetings/workshops (overnight may be necessary)
Proficient in math and possesses strong computer skills
Minimum five years retail experience required, with a proven ability to drive sales results
Minimum of two years of retail management experience required
Preferred Skills:
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability
Serve as a Pacsun advocate in the industry and marketplace
Recruit, identify, develop, and retain talent that delivers performance excellence
As a manager, serve as a leader of company culture, norms, and conduct
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction
Pay range and compensation package:
Salary Range: $25 - $27
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Retail General Store Manager/Assistant Store Manager
Manager Job 10 miles from Suffern
RoNetco Supermarkets is a large volume supermarket chain with nine ShopRite stores located in Northwest New Jersey.
Netcong, NJ (Morris County)
Byram, NJ (Sussex County)
Flanders, NJ (Morris, NJ)
Newton, NJ (Sussex County)
Hackettstown, NJ (Warren County)
Succasunna, NJ (Morris County)
Sparta, NJ (Sussex County)
Franklin, NJ (Sussex County)
Sussex, NJ (Sussex County)
Candidates must be available to work in any location.
We are actively seeking experienced candidates for General and Assistant Store Manager positions. Our company strives to serve our customers by “
Caring deeply about people, helping them to eat well and be happy”,
and the right candidates will possess the integrity and character to be a part of making this happen every day.
We are looking for applicants with experience in managing a retail store with high volumes exceeding $30M in sales annually and a minimum of five years of experience. The position requires managing teams of up to 350+ associates, 14+ department managers and an ability to drive gross margin and develop talent. Evidence of these skills should be represented in the resume and introductory letter.
This position is within a ShopRite Retail store and will require evenings and weekends.
Qualified applicants must have energy, passion, a great attitude, verbal and numeric reasoning abilities, and a passion to learn and grow in an extremely exciting business.
Serious applicants will submit a letter of intention detailing their ability to drive sales and develop people.
This position offers a comprehensive benefits package which include: salary with bonus potential, paid time off, medical, dental, vision and life insurance and a 401K.
Retail Store Manager
Manager Job 18 miles from Suffern
New Store Opening
Job Status: Full-Time
Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders-Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading!
What you'll do:
Represent and communicate Warby Parker's values and philosophy to customers and team members
Execute and improve all operational activities to meet your store's financial targets and customer experience goals
Consistently follow company-wide processes to maintain brand consistency
Manage daily scheduling and payroll for the entire store team
Coordinate store events with our Marketing team
Implement existing procedures (and create new ones!) to protect the company's inventory and assets
Follow and enforce protocols to ensure risk management and safety
Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
Lead quarterly performance and development reviews for each store team member
Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like
Create an inclusive workplace culture by treating all teammates and customers with respect
Attend company leadership trainings, including our annual Store Leader Summit
Who you are:
Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer)
Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
A clear, honest, and empathetic communicator who's able to make tough decisions
An organized, entrepreneurial go-getter-you're unafraid of taking calculated risks to deliver results
An upbeat collaborator with strong interpersonal skills
A resourceful problem-solver and out-of-the-box thinker when faced with challenges
Curious and willing to question how things are done and how they could be done better
Able to inspire your team by promoting our vision and purpose in a compelling way
Highly interested in business, technology, and fashion
Ready to bring fun into your workplace but willing to put in long hours when required
Passionate about providing nothing-but-wonderful service
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees:
Health, vision, and dental insurance
Life and AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Leave
Optical Education Reimbursement
Snack Pantry
And more (just ask!)
About Us:
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact-and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world-without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests.
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over fifteen million pairs of glasses have been distributed in over 70 countries; that means ten million people now have the glasses they need to learn, work, and achieve better economic outcomes.
At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren't responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We're happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be.
We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we're all about, and our annual Impact Report and Racial Equity Strategy lay out how we're sticking to these values.
Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.
New York Pay Range:
Currency *
USD
Pay range start *
$71760.00
-
Pay range end *
$84240.00
Warby Parker, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.
Store Manager
Manager Job 12 miles from Suffern
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
One Garden State Plaza, Paramus, New Jersey
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Assistant Store Manager
Manager Job 28 miles from Suffern
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
Assistant Manager
Reporting to the Store Manager, you will be responsible for the team and effective operations of the store from service, brand integrity, store standards, training to people performance.
What you'll do:
Maximize the store sales and KPIs to achieve store sales targets while achieving personal sales targets.
Motivate and inspire teams to high performance and exceptional customer service, with a strong clientele mindset.
Communicate with management and HQ partners effectively.
Support performance evaluations, turnover and action plans for sales team.
Monitor sales floor and zone coverage to drive sales and maintain a customer focus centric environment.
Ensure proactive client engagement leveraging CRM and growing the clientele database.
Actively bench, recruit, hire and develop top tier candidates that will represent Mackage as brand ambassadors.
Manage operational tasks on time relating to reports, payroll, scheduling and inventory management.
Model and ensure store policies compliance are achieved and communicated.
Ensure proper maintenance and organization of the store standards front and back of house.
Handle customer inquiries, concerns and returns effectively.
What you'll need:
Luxury/Premium retail experience - strong familiarity with the luxury market is essential.
Strong leadership & management - minimum of 5 years experience in a leadership role, or minimum of 2-3 years in a supervisory role (retail preferred).
Results oriented and adaptable mindset.
Exemplary selling and customer service skills.
Operational excellence & multi-tasking - ability to execute operational tasks seamlessly and manage workload.
Exceptional communication skills - strong verbal and interpersonal skills to engage both clients and team members.
CRM & clienteling experience - prior experience using CRM programs to drive customer engagement, outreach, and retention.
Familiarity with the Short Hills market and competitive landscape is a plus.
Technical proficiency - familiarity with Microsoft Office suite and knowledge of POS programs is a plus.
Multilingual skills - a plus but not required.
We want to get to know you
Retail Manager
Manager Job 26 miles from Suffern
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting.
Who You Are:
You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results.
You thrive in a high-energy, fast-paced, customer-focused environment
You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company.
You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences.
You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader.
You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms.
You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment.
What You Will Do:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.
We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately.
If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path.
Job Benefits:
Compensation: $18.00-$25.00(based on experience)
Comprehensive health insurance package with an employer contribution
401K available after 1 year of employment
Employee Discount
Opportunity to be a critical member at a people-centric, fast-growing company
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
Assistant Store Manager
Manager Job 26 miles from Suffern
Assistant Manager drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals.
**Hiring immediately**
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Assistant Manager, Short Hills
Manager Job 28 miles from Suffern
The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of General Manager.
Strives for sales excellence and results.
Ensures selling standards are met.
Works with customers and models excellent customer service and Clienteling skills.
Maximizes sales through strong floor supervision.
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations.
Provides information and feedback for Sales Associates.
Team sells with Sales Associates to contribute to the development of the selling team.
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours.
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook.
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.
STORE STANDARDS:
Helps execute floor-set and promotional directives.
Works as a member of the team to insure all store standards are met.
Understands, supports and complies with all company policies and procedures.
Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately.
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives.
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
Identify and communicate product concerns in a timely manner.
Communicate inventory needs to support the business goals.
Provides timely feedback to stores regarding visual direction in partnership with Retail Director.
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Understanding of fashion forward styling techniques
Comfortable with being on camera for social media purposes (both stills and video)
MISCELLANEOUS:
Adheres to company guidelines of dependability, including attendance and requirements.
Attends Store Meetings.
Requirements:
Minimum of 2 years retail management position/ experience in women's apparel (or related field).
Ability to work flexible schedule including nights and weekends.
Strong verbal and communication skills.
Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
Ability to create a quality working environment that will encourage others to develop and excel.
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.
The base salary range for this role is between $65,000 and $70,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.