Manager Jobs in Sharon, MA

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  • Customer Service Manager

    Haverhill 3.7company rating

    Manager Job 27 miles from Sharon

    Haverhill is a fast-growing jewelry brand dedicated to crafting timeless, personalized pieces. We blend timeless design with a legacy of quality and craftsmanship, delivering meaningful jewelry to customers around the world. At Haverhill, we pride ourselves on providing exceptional products and memorable customer experiences. Position Summary We are seeking a dynamic and experienced Customer Service Manager to lead our customer support team, ensuring our clients receive top-tier assistance throughout their purchase and ownership journey. The ideal candidate will be someone who thrives in a fast-paced, growing environment, demonstrates a deep passion for customer satisfaction and sales, and embraces technology-including AI-to optimize efficiency without sacrificing quality. This role is primarily on-site in our Warren, RI office, with some flexibility for remote work. Typical Weekly Hours: Full Time (40 hours) Peak Season Note: During high-volume sales periods (such as Mother's Day and Christmas), overtime may be required and is considered mandatory. Key Responsibilities Team Leadership and Management Directly supervise a team of two (2) current Customer Service Representatives, with the potential to scale the team over time. Plan and implement growth strategies, which may include expanding the in-house team, managing an outsourced agency, or a blend of both. Develop performance goals and benchmarks, ensuring team members have the guidance and resources to meet and exceed targets. Foster a positive, collaborative environment that emphasizes quality service, continuous improvement, and efficient use of technology. Customer Experience & Sales Support Own the end-to-end customer journey, from initial inquiry to post-purchase support, with a focus on delivering outstanding experiences. Provide styling advice, guiding customers in product selection while shopping live on ***************** or through scheduled virtual consultations. Identify and execute upselling and cross-selling opportunities to drive sales while maintaining a customer-centric approach. Design and implement policies, procedures, and processes that streamline customer interactions and enhance satisfaction. Operational Excellence Monitor and analyze support metrics (e.g., response times, resolution rates, customer satisfaction scores) to identify trends and areas for improvement. Collaborate with cross-functional teams (e.g., Marketing, Production, E-commerce) to address product or service gaps and align on customer service objectives. Maintain updated knowledge of product offerings, promotions, new launches, and styling tips. Technology & Tools Oversee the use of ReAmaze for customer support, ensuring the platform is optimized to respond to customer inquiries effectively. Leverage Shopify+ for order management, workflow automation, and seamless customer experiences. Identify opportunities to introduce or enhance AI-driven solutions to automate routine tasks, improve response times, and boost team efficiency-always balancing innovation with a personal touch. Conflict Resolution Handle escalated customer cases, using sound judgment to achieve resolutions that balance customer satisfaction with company objectives. Develop and maintain a clear and effective escalation process. Reporting & Analysis Provide regular updates to senior management on service performance, team achievements, and customer insights. Leverage data to forecast needs, optimize resource planning, and drive strategic decisions. Qualifications Bachelor's degree in Business, Communications, or a related field (or equivalent experience). 3-5 years of experience in customer service management or a related leadership role. Proven track record of building and leading high-performing teams. Strong understanding of customer service best practices, metrics, and methodologies. Experience with ReAmaze (or similar customer support platform) and Shopify+ (or similar e-commerce platform). Excellent verbal and written communication skills; comfortable interacting with various stakeholders and potential customers in styling or upselling scenarios. Tech-savvy mindset with an interest in leveraging AI-driven tools to enhance efficiency and maintain high-quality service. Ability to think critically, solve complex problems, and adapt quickly in a fast-paced environment. Passionate about delivering outstanding customer experiences and cultivating positive relationships. Experience working in, or a strong passion for, luxury goods and/or fine jewelry Why Join Haverhill? Impactful Work: Be part of a fast-growing brand that delivers meaningful, personalized products to customers worldwide. We were recently named to The Lead's Foremost 50 List - come & join our momentum! Growth Opportunities: Join a dynamic team in a rapidly expanding company where your contributions are recognized and rewarded. We've been named two years in a row (2023 & 2024) on the Inc. 5000 list of fastest-growing private companies in the USA - come grow with us. Collaborative Environment: Work alongside passionate professionals who value creativity, integrity, and teamwork. Location Flexibility: Enjoy an on-site role in Warren, RI with the added benefit of remote work flexibility. Competitive Compensation: $60,000 - $70,000 base salary annually (commensurate with experience), plus benefits and bonus potential. At Haverhill, we celebrate moments-and that includes the people who make them happen! We believe that creativity thrives in an inclusive, diverse, and welcoming environment. That's why we're proud to be an equal opportunity employer, embracing individuals of all backgrounds, experiences, and identities. No matter your race, color, religion, gender, national origin, age, disability, veteran status, or favorite ice cream flavor, you're welcome here. If you're passionate, talented, and ready to grow with us, we'd love to have you on our team.
    $60k-70k yearly 24d ago
  • QMS Training Manager

    Fusion Pharmaceuticals

    Manager Job 17 miles from Sharon

    Fusion Pharmaceuticals, a member of the AstraZeneca Group, is a clinical-stage oncology company focused on developing next-generation radioconjugates (RCs) as precision medicines. Fusion connects alpha particle emitting isotopes to various targeting molecules to selectively deliver the alpha emitting payloads to tumors. Fusion's clinical portfolio includes but is not limited to: FPI-2265 targeting prostate specific membrane antigen (PSMA) for metastatic castration resistant prostate cancer currently in a Phase 2 trial; FPI-1434 targeting insulin-like growth factor 1 receptor currently in a Phase 1 trial; and FPI-2068, a bispecific IgG-based EGFR-cMET targeted radioconjugate currently in a Phase 1 trial. Fusion has multiple other pipeline programs that will soon be entering into early FIH trials. In addition, Fusion is pursuing combination programs between RCs and other therapeutic modalities including DNA Damage Response Inhibitors (DDRis) and immune-oncology agents. To support execution for these programs, Fusion has a fully operational Good Manufacturing Practice (GMP) compliant state-of-the-art radioconjugate manufacturing facility to meet supply demand for our growing pipeline of RCs. Position Summary Fusion has opened a role within Quality Assurance, Quality Management Systems for a Document and Training Manager. This position will focus on GxP compliance within Fusion sponsored clinical trials and the R & D organization providing training and documentation management support in preparation for commercialization. This role will be responsible for providing operational and administrative process support for GxP Quality Systems. This role will report to the Senior Director, QMS. . Responsibilities โ€ข Responsible for the day-to-day activities related to training management for document lifecycle and training programs for Fusion's validated eLMS (Compliance Wire) and eDMS (Veeva Vault). โ€ข Collaborate cross functionally to ensure timely completion of training and periodic review, develop and provide metrics/KPI โ€ข Manage shared inboxes for Training and Document Management โ€ข Collaborate with Functional leads to develop, maintain and optimize curriculums for GxP functions โ€ข Responsible for ensuring that GxP training records are maintained, secure, and retrievable throughout defined retention cycles and external training documents are integrated into the eLMS โ€ข Responsible for the day-to-day activities related to training including, but not limited to, training audience definition, maintenance training matrix, training content development and delivery using a validated eLMS (Compliance Wire) โ€ข Assign end user training using eLMS, including, on-boarding of new employees, on-going assignments for new procedures, and/or quality initiatives โ€ข Responsible for troubleshooting eLMS and eDMS issues with users, provides business process guidance and hands-on support with training and document โ€ข Serves as primary system administrator and first line of customer support for training business processes and workflows, including assistance in approval routing of GxP documents, training completion entry in LMS and CV and JD management as per established processes โ€ข Collects user feedback for system enhancements and provides 1:1 assistance as needed โ€ข Manage and provide oversight of Document Management processes, eDMS system (Veeva) including but not limited to process improvements, record issuance, record retention and archive โ€ข Supports inspections by health authorities and maintain a state of inspection readiness โ€ข Assist in project related work as required, UAT, process exercises in support of eQMS implementation and enhancement projects for eLMS and eDMS as required โ€ข Support Quality Culture initiatives, such as training, process improvements, and its corresponding KPI's based on business needs โ€ข Perform other QMS projects and duties as assigned โ€ข Ability to manage direct report(s) Qualificatioms โ€ข Minimum of 5-8 years of previous GxP Training experience, QMS and, Document Control, experience in a regulated field strongly preferred โ€ข Bachelor's degree required, preferably in a scientific discipline or equivalent โ€ข Strong technical background with previous experience working with eQMS Veeva Vault is prefer red โ€ข Strong technical experience with eLMS, UL Compliance Wire is preferred โ€ข Strong written and verbal communication skills โ€ข Proficient in MS Word and Excel โ€ข Understanding of GxP regulations including GMP, GCP, GLP, PV Fusion Pharmaceuticals is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes, if contacted for an interview, please advise Human Resources if you require accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $53k-95k yearly est. 15d ago
  • District Manager

    Mattress Warehouse 3.8company rating

    Manager Job 34 miles from Sharon

    Mattress Warehouse is growing! About us: At Mattress Warehouse, we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the United States, we're dedicated to improving lives through quality sleep. We offer quality products and exceptional service to our customers while supporting the communities we serve and protecting the environment. Why Choose Mattress Warehouse? Joining Mattress Warehouse means becoming part of a team-oriented work environment where your hard work and dedication are recognized and rewarded. What you can expect from us! Robust Compensation Package: a generous base pay, eligibility for bonuses, along with a 401(k) plan with a hefty employer match to secure your financial future. Unlock Your Team's Sales Potential: As a District Manager, you will teach your teams to leverage our exclusive bed MATCH diagnostic sleep system, empowering customers to find their perfect mattress based on 18 measurements and personalized recommendations. This tailored shopping experience transforms a customer's sleep quality and satisfaction. Comprehensive Benefits: We care about our employees' well-being, offering a variety of insurance coverage for every budget, covering: medical, dental, vision, short/long-term disability, basic life and AD&D insurance, as well as recognition programs, and product discounts. Generous Paid Time Off: Our PTO package includes vacation, personal, and sick days. Growth Opportunities: We foster growth and development through our comprehensive paid training program, continuous feedback, an expansive learning library, and more. What We're Looking For As a District Manager at Mattress Warehouse, you'll be at the forefront of our operational excellence, ensuring that every showroom in your district runs smoothly, cleanly, and meets or exceeds budget and sales goals. You'll play a pivotal role in driving the success of our business by overseeing the implementation of marketing campaigns and promotions, all while providing outstanding customer service and maintaining adherence to company standards. Essential Functions: Financial Goal Achievement: Plan and coordinate business operations in district showrooms to achieve financial goals, driving revenue growth and profitability. Resource Management: Perform resource allocation, workload assignment, and schedule management for assigned projects, optimizing efficiency and productivity. Team Leadership: Manage a team of professionals on a daily basis to meet or exceed company objectives, fostering a culture of excellence and accountability. Training and Development: Identify skill gaps and schedule trainings for team members, ensuring continuous improvement and professional growth. Customer Satisfaction: Resolve all customer issues and ensure outstanding customer service, cultivating loyalty and positive brand perception. Performance Evaluation: Conduct performance evaluations of team members and provide feedback for improvements, driving individual and team success. Relationship Building: Build strong working relationships and maintain effective communications with team members, promoting collaboration and teamwork. Strategic Planning: Identify business challenges and suggest appropriate action plans, contributing to the development of new business strategies for growth and revenue generation. Operational Efficiency: Manage budgets, control expenses, and identify revenue opportunities, optimizing operational efficiency and cost-effectiveness. HR Support: Assist in employee recruitment, promotion, retention, and termination activities, ensuring compliance with company policies and procedures, including staffing, recruiting, and retaining talent. At Mattress Warehouse, we pride ourselves on being an Employer of Choice, offering competitive compensation packages, opportunities for career advancement, and a supportive work environment where your contributions are valued and recognized. Join us and be part of a winning team that's transforming the bedding retail industry. If you're a driven, results-oriented individual with a passion for retail and leadership, we want to hear from you. Apply now and take the next step towards a rewarding career with Mattress Warehouse!
    $120k-198k yearly est. 6d ago
  • General Merchandise Manager

    Potpourri Group

    Manager Job 31 miles from Sharon

    Potpourri Group Inc., referred to as "PGI", was founded in 1963, publishing a single consumer catalog title. New brands were added through internal development and acquisitions so that today PGI has grown to be one of the most successful multi-brand direct-to-consumer merchants in America, serving millions of customers a year. At PGI, we look for unique talent and skills, and above all else, passion. Our employees are enthusiastic team members who love what they do, and come to work every day ready to jump in and roll up their sleeves. Employees here take initiative, take pride in their work and accomplishments, and are trusted to work independently while being team players known for sharing ideas, support, and resources. PGI is a collaborative team-oriented environment with an entrepreneurial spirit. Team members are encouraged to think outside of the box, be creative, and push the envelope. Ideas are welcomed and generated through brainstorming, informal meetings, and even hallway and coffee room conversations. The workload is significant, deadlines run tight, critical projects are always on the table, but everyone pulls together to โ€œget it doneโ€ because they care. People are more than just co-workers at PGI and it's more than just another job here. It's a calling, it's a community, and it's a career. Position Overview: Potpourri Group is seeking a General Merchandise Manager, a key position at our corporate office in North Billerica, Massachusetts. In this position the GMM will be responsible for developing the strategic direction for all apparel sold by PGI, including and focusing on the five apparel catalog brands in our current portfolio. Responsible for leading, developing and mentoring a high performing team of Buyers in product sourcing, development, analysis of product performance, merchandising, and negotiation skills in order to meet corporate goals and initiatives as well as responsibility for the Apparel Product Development and Technical Fit group supporting them. Essential Responsibilities: Full responsibility for sales, profitability and continued growth of all managed catalog brands. Leads and mentors a team of professional Buyers and establishes succession plans with the Buying Teams. Ensures that the Buying Teams successfully manages, develops and mentors their staff in order to meet the goals of the succession plans. Develop strategy effectively with senior management identifying needs and resources for each catalog brand in order to successfully meet established goals. Collaborate with the SVP of Merchandising to ensure successful execution of business goals and objectives. Provides domestic and foreign product sourcing information to Buyers. Utilizes industry connections to create unique, cost-effective, and exclusive product assortment. Lends expertise in product development and knowledge of sources to create PGI exclusives, and applies the technical knowledge gained in the industry to develop products with the Buying team. Directs Buyers to assure successful completion of all merchandise processes in preparation for catalog mailings. Applies analytical expertise to review results and gives input to Buying Team to adjust plans as needed. Manage Apparel Product Development and Technical Fit function to ensure timely and effective support of Buying Teams. Participates in all creative functions, planning, merchandise turnover and final review meetings with senior management, Buying and Product Development Team. Partner with Marketing, eCommerce and Web team to establish Best in class presentations. Required to attend all major and applicable trade shows, domestic and foreign, with or without accompanying Buyers. Required to make periodic trips to foreign markets, with or without Buyers and or Director of Product Development, to visit with PGI sources, for product development and research new sources. Qualification Requirements: Prior senior level experience leading in a multi-channel, direct-marketing consumer merchandise retailer. Minimum of 8-10 year's related experience in Merchandising. Progressive experience in Merchandising including prior experience as a Senior Buyer/Merchant. Demonstrated prior experience effectively and successfully leading and developing senior level merchandising teams in direct marketing or related retail environment. Strong and effective negotiation skills are required from product development to product fulfillment. In depth knowledge of major domestic and foreign sources. Computer literacy including strong technical skills in spreadsheet software (MS Excel). Prior catalog software experience a plus. Bachelor's degree in Merchandising, Business or related field, or equivalent combination of education and work experience. Benefits/Perks! Full benefits package including Medical, Dental, Vision and 401k with Company Match Paid Vacation Time, Sick Time, and Holiday Pay Company-paid Life Insurance and Disability Insurance Employee Discounts, Hays Perks Program, Employee Assistance Program and Good RX Please contact Susan Horrigan, Senior HR Corporate Recruiter at **************, or you may apply directly through our corporate website: *********************** Potpourri Group Inc. is an Equal Opportunity Employer
    $94k-155k yearly est. 2d ago
  • AWS Cloud Ops Manager

    Focus Cloud Group

    Manager Job 14 miles from Sharon

    Our healthcare client is looking for a fulltime Cloud Operations Manager. This role leads the daily management of AWS operations-including system monitoring, automation, cost optimization, and incident response-while guiding a team of cloud operations engineers and collaborating closely with cross-functional teams. Responsibilities Oversee and continuously improve AWS infrastructure to ensure high availability, scalability, optimal performance, and cost-effectiveness, including strategic capacity planning and autoscaling implementation. Direct the setup and maintenance of monitoring systems and lead rapid incident response efforts to maintain system integrity and minimize service disruptions. Uphold rigorous security standards and regulatory compliance by implementing best practices, collaborating with security teams, and safeguarding sensitive data across all cloud environments. Champion automation and DevOps methodologies by integrating infrastructure as code, streamlining CI/CD pipelines, securing backup processes, and optimizing system performance. Provide strong leadership and mentorship to cloud operations engineers, foster cross-functional collaboration, manage technical documentation, and drive successful cloud migration and operational excellence initiatives. Qualifications: Minimum 8 years of experience in an AWS operations or engineering role required, including experience in team management. AWS certifications required, with preference for: AWS Certified Solutions Architect and AWS Certified SysOps Administrator. Bachelor's degree in Computer Science, Engineering, or related discipline required. Please apply with an up to date resume
    $75k-118k yearly est. 6d ago
  • Operations Manager

    NESC Staffing 3.9company rating

    Manager Job 31 miles from Sharon

    We're hiring a Manufacturing Operations Manager to lead a high-performing machining, assembly, and test operations team. This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about driving results through LEAN manufacturing, continuous improvement, and team development. The right candidate will oversee day-to-day operations with a clear focus on efficiency, quality, and customer satisfaction. Key Responsibilities: Oversee Machining, Assembly & Test operations, ensuring departmental alignment with performance goals Drive LEAN initiatives to reduce the cost of quality-scrap, rework, and field issues. Champion on-time delivery and operational excellence Interface with customers, vendors, and partners to ensure compliance and satisfaction Lead with a focus on cost reduction, productivity, and process improvement Develop and track key performance metrics across all departments What We're Looking For: Bachelor's degree in Mechanical or Industrial Engineering 10-15 years of experience in a manufacturing leadership role Six Sigma Green or Black Belt strongly preferred Proven expertise in continuous improvement, cost control, and quality systems Excellent communicator with the ability to engage cross-functional teams, customers, and partners Strong working knowledge of manufacturing best practices, metrics, and regulatory compliance If you're ready to lead a world-class team and build the next generation of manufacturing excellence, let's connect. #OperationsManager #ManufacturingLeadership #LeanManufacturing #ContinuousImprovement #SixSigma #AssemblyAndTest #Machining #NowHiring #ManufacturingExcellence
    $66k-94k yearly est. 6d ago
  • Onsite/Field Service Calibration Technical Manager

    Essco Calibration Laboratory 4.0company rating

    Manager Job 35 miles from Sharon

    Onsite/Field Service Calibration Technical Manager reports to a member of the Executive Management Team and works within the scope of their training, education, experience, and skills to accomplish assigned tasks. Relocation assistance is offered. This position carries out responsibilities for all or part of these areas: Primary Objectives: Understand and continue the progress of the Onsite Department, keep Executive Management Team, coordinating departments and customers informed on the status of all phases of the calibration processes. Enhance communication, planning, and coordination of work performed in the Onsite Department. Properly document data and results using Essco and customer policies and procedures. Take a proactive role in supporting the Team and providing customer support while maintaining the highest level of integrity. Invest in personal development to upgrade knowledge through networking, workshops, seminars and books. Duties and Responsibilities: Manage the scheduling of technicians. Manage the assignment of critical instrumentation by control number (E#). Manage and work with the on-site scheduler to develop the job schedule. Review the on-site job package for completeness prior to the job. Submit requests for accredited data sheets to the Quality Manager or Technical writer. Submit requests for new data sheets to the technical writer prior to scheduled job. Review the on-site job package upon completion of the job, prior to re-submission to the on-site schedulers for processing. Remain familiar with and reinforce, company policies and procedures that affect the team and ensure full compliance to governing standards. Provide team members with technical assistance and advice. Chair regularly scheduled on-site team meetings. Suggest changes in techniques and processes that will improve productivity, performance, quality, and cost-effectiveness. Recommend training programs and cross-training. Recommend expanded capabilities and instrumentation requirements. Support customer inquiries and ensure full customer satisfaction. Develop and retain a productive and engaged workforce. Cultivate processes to expedite inspections and manage equipment capacity. Manage overtime while meeting expectations. Collaborate with the sales team to understand new business opportunities. Provide accurate and timely documentation, ensuring all technicians follow Essco or customer-specific policies and procedures in a safe manner. Offers guidance, direction, and effective solutions to customers and team members. Professional, diplomatic, and tactful with potentially sensitive issues; has a good understanding of the business case. Comfortable dealing with all levels of management and clients, respected by peers and clients. Plans and ensures project supplies and equipment are ready and available. Works with appropriate company resources in advance to ensure all project needs are met. Serves as a role model and mentor to other technicians through professional actions/ethics and technical skills. Works to understand client needs and requirements through effective communication and develops customer relationships through excellent customer service. Ensure to convey customer requests to the appropriate resource and requests are met in accordance with Essco policy and practices. Familiar with all Essco service offerings, identifies value-added business opportunities. Proactively assess and provide oversight and work planning, including accurate and timely scheduling, resource allocation, and quotations. Ability to identify scope changes and communicate to customer as well as document accurate changes. May lead projects bases on an understanding of customer and business needs. Perform other related duties as assigned. Required Skills/Abilities: Understand the regulations and industry standards in aerospace, medical and military product lines. Developed working knowledge of ISO/IEC 17025 requirements. Able to statistically evaluate and recommend new calibration methods, procedures and standards and IM&TE and use statistics to analyze measurement standards and processes. Experience in continuous improvement in Onsite Department processes. Effective oral and written communication skills experience at all organizational levels. Evidence of the practice of a high level of confidentiality. Work according to deadlines while continuing to meet standards. Analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions. Experience using enterprise software such as IndySoft, MetCal, QuickBooks, Paylocity, and Kaizen Software Solutions. Excellent computer skills in a Microsoft Windows environment. Excel, SharePoint and Teams experience preferred. Excellent interpersonal skills such as active listening, teamwork, dependability, motivation, flexibility, patience and empathy. Evidence of the practice of a high level of confidentiality. Excellent organizational skills and the demonstrated ability to prioritize and accomplish goals while working across departments is essential. Education and Experience: BA/BS degree in Engineering, Life Sciences, other related technical field or equivalent military training preferred. A minimum of 8 years relevant work experience in calibration, testing or engineering in a commercial or military calibration lab. Root Cause Analysis, Data analysis, and Statistical Process Control. Skilled using MS Office. Project Management experience preferred Physical Demands: Communicate effectively (talk, hear). Sit, stand, and walk. Use hands and fingers to handle or feel and to manipulate keys on a keyboard. Reach with arms and hands. Moderate to heavy lifting up to 50 lbs. Vision abilities required in this job include close vision requiring focusing eyes on a nearby object for prolonged periods. Work Environment: Professional lab environment. Exposure to moving mechanical parts, pressurized cylinders, chemicals and high voltage power. Routinely use office equipment including computes, copiers, and phones. Noise level is usually quiet to moderate.
    $73k-112k yearly est. 10d ago
  • AWS Cloud Operations Manager

    Talent Groups 4.2company rating

    Manager Job 17 miles from Sharon

    The Manager, AWS Cloud Operations is responsible for managing and optimizing cloud infrastructure hosted on Amazon Web Services (AWS) to ensure high availability, security, and performance. This role oversees the day-to-day operations, including monitoring, automation, cost management, and incident response, while leading a team of cloud operations engineers and collaborating with various departments. The Manager, AWS Cloud Operations also plays a key role in ensuring scalability, implementing security best practices, and aligning cloud operations with business objectives. Key areas of focus include resource optimization, disaster recovery, compliance, and driving automation and infrastructure improvements using DevOps practices. This position requires a strong understanding of AWS services, cloud management tools, and cloud security protocols to ensure that the infrastructure meets the company's performance and security standards. ESSENTIAL RESPONSIBILITIES / DUTIES: Cloud Infrastructure Management: Oversee the design, deployment, and management of AWS infrastructure and services (EC2, S3, RDS, Lambda, etc.). Ensure the availability, reliability, and scalability of cloud environments. Manage and monitor AWS resources, ensuring optimal performance and cost efficiency. Perform capacity planning and implement autoscaling policies to handle traffic fluctuations. Monitoring and Incident Management: Set up and maintain monitoring tools (e.g., Amazon CloudWatch, AWS CloudTrail) to track the health and performance of cloud resources. Respond to incidents and troubleshoot issues within AWS environments to ensure minimal downtime. Security and Compliance: Enforce AWS security best practices. Ensure HIPAA compliance and company policies regarding data security and privacy. Work with the security team to regularly assess and enhance security policies. Cost Optimization: Analyze and optimize AWS spending, implementing cost control strategies such as Reserved Instances, spot instances, and rightsizing resources. Provide reports on cloud costs and resource usage, and recommend strategies for cost savings. Use tools like AWS Cost Explorer and Trusted Advisor to monitor spending and identify inefficiencies. Team Leadership and Collaboration: Lead and manage a team of cloud operations engineers responsible for AWS infrastructure. Collaborate with infrastructure, network, integration, and security teams to align AWS operations with business goals. Provide technical guidance and mentoring to team members, ensuring adherence to best practices and AWS standards. Automation and DevOps: Drive the adoption of infrastructure as code (IaC) using tools like AWS CloudFormation. Automate deployment, scaling, and management of cloud resources to streamline operations and reduce manual intervention. Integrate CI/CD pipelines for Landing Zone Accelerator software releases. Backup: Ensure backups are configured for critical AWS services (e.g., RDS, EBS snapshots) and meet business continuity requirements. Performance Tuning and Optimization: Continuously monitor and tune the performance of cloud services to meet application and workload requirements. Ensure a stable performance environment for mission-critical enterprise systems Documentation and Reporting: Maintain comprehensive documentation of the AWS environment, including architecture diagrams and operating procedures. Provide regular status reports on system performance, incidents, and ongoing operational tasks to management. Application Migrations: Collaborate with Infrastructure, Network, Integration, and Security teams to migrate clinical and business applications from on-premise data center to AWS. Cloud Operations Center of Excellence: Build a training curriculum and corresponding certification matrix, based on job level. Participates in Change Management and Root Cause Analysis meetings as directed. Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop; analyze trends and develop a long-range plan designed to resolve problems and prevent them from recurring; maintain high service levels for the user community. Participate in various IT projects Communicates with departmental and business unit managers, as well as project manager and leaders, to define support initiatives and solutions Interacts with individuals at all levels of the organization Has effective working relationships with peers in other areas of IT organization, which are essential for maintaining good public relations, facilitating communications, and soliciting useful feedback Has collaborative working relationships with outside vendors, which will help to enhance service delivery capabilities Develops relationships with professional organizations, peer groups, and industry trade groups to stay current with technology Maintains expert level of technical knowledge. Additional responsibilities as assigned by Management May be called to work off hours, weekends and holidays to provide technical support to the Institution. Required to carry a pager at all times. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Bachelor's degree in Computer Science, Engineering, or related discipline required. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: AWS certifications required, with preference for: AWS Certified Solutions Architect and AWS Certified SysOps Administrator. EXPERIENCE: Five years of experience managing a cloud operations teams. Minimum 8 years of experience in an AWS operations or engineering role required. Experience with monitoring, automation, and cloud management tools (CloudWatch, CloudFormation, Terraform, Jenkins) required. KNOWLEDGE, SKILLS & ABILITIES (KSAs) In-depth knowledge of AWS services, architecture, and best practices. Strong understanding of cloud security, governance, and compliance standards. Excellent problem-solving, troubleshooting, and incident management skills
    $78k-124k yearly est. 6d ago
  • AWS Cloud Operations Manager

    The Cypress Group 3.9company rating

    Manager Job 17 miles from Sharon

    The AWS Cloud Operations Manager will oversee the design, optimization, and management of cloud infrastructure on AWS to ensure performance, scalability, and compliance with security standards for Boston Medical. This role leads a team of engineers while driving automation, cost efficiency, and continuous improvement through DevOps practices. The manager is responsible for monitoring, incident response, backup, and disaster recovery strategies, ensuring alignment with business continuity goals. Collaborating with cross-functional teams, the manager also supports cloud migrations and contributes to a Center of Excellence for cloud operations. Deep knowledge of AWS services, cloud security, and infrastructure as code is essential, along with a commitment to Boston Medical Center's mission of delivering exceptional care without exception.
    $97k-129k yearly est. 17d ago
  • Multi Unit Manager

    Pure Glow

    Manager Job 17 miles from Sharon

    Multi-Unit Studio Manager Reports To: COO Pure Glow is changing the perception of a tanning salon franchise with an elevated design experience, safer ingredients and game-changing results, leading the charge in a rapidly growing $1.6B category. This is an exciting opportunity to shape the future of an emerging consumer brand at the intersection of beauty and wellness. Job Summary: As a Multi-Site Studio Manager, you will be integral to maintaining and elevating the operational excellence across our Back Bay, Seaport and Wellesley location studios. The standards, processes, and training developed in the corporate studios will be used for our franchise organization to follow. You will lead the hiring, training, and development of staff, ensuring each studio reflects the highest standards of performance, customer service, and operational efficiency. Your role will include upholding the company's culture, implementing accountability measures, and setting clear expectations. You will oversee the daily operations, from staff scheduling and technical training to maintaining equipment and ensuring safety and hygiene protocols are met. In addition to managing the studio environment, you will drive sales initiatives for memberships, packages, and products while supporting administrative functions like inventory management and customer inquiries. Your leadership will ensure each studio offers a welcoming and professional atmosphere, aligned with the brand's commitment to quality and service. Key Responsibilities: Leadership & Staff Development: Oversee the recruitment and ongoing development of staff across all corporate studio locations (Airbrush Tan Specialists, Front Desk, and Assistant Managers). Foster a culture of high performance, teamwork, and accountability, ensuring all team members are aligned with company values and operational standards. Customer Experience & Sales: Lead initiatives to drive exceptional customer service across all studios, ensuring a consistently positive experience for clients. Support sales strategies for membership, packages, and products, and assist in achieving revenue goals across locations. Operational Excellence: Manage day-to-day operations for all corporate studio locations, ensuring smooth execution of daily activities. Monitor and maintain studio facilities, equipment, and resources to uphold a clean, safe, and welcoming environment for staff and clients. Training & Compliance: Implement operational and training standards across all corporate studio locations, serving as the standard for franchisees to train on and adhere to from company policies, to procedures, to best practices. Provide guidance and support to corporate and franchisees. Performance & Accountability: Set performance expectations for staff, monitor progress, and conduct regular evaluations. Implement corrective actions when necessary and provide ongoing feedback to ensure consistent achievement of key performance indicators (KPIs). Scheduling & Resource Management: Oversee the scheduling of staff and studio resources to meet the demands of the business, ensuring adequate coverage during peak hours and flexibility to adapt to changing needs. Ensure efficient use of time and resources across all locations. Continuous Improvement: Identify opportunities for operational improvements, cost-saving measures, and process optimizations. Collaborate with senior management to implement new strategies and improve overall studio performance. Health, Safety & Hygiene: Ensure strict adherence to health, safety, and hygiene standards across all studio locations, implementing protocols for cleanliness, equipment sanitation, and overall safety compliance. Administrative & Operational Tasks: Manage administrative duties such as inventory control, client appointment scheduling, and handling customer inquiries and concerns. Maintain organized records and ensure accurate reporting across multiple locations. Experience & Background: 5+ years of leadership experience in a beauty, wellness, or service-based industry 2+ years of multi-unit experience (Bonus: in a franchise business) Strong leadership qualities, including problem-solving, decision-making, and the ability to motivate a team. Excellent written and verbal communication and organizational skills, with the ability to multitask and prioritize effectively. Ability to execute company initiatives, drive sales, and achieve studio goals, including upselling memberships and retail products. Proven ability to manage and develop a team, including hiring, training, and coaching employees to deliver an exceptional client experience. Exceptional customer service and client relations experience, with a proactive approach to resolving concerns and ensuring client satisfaction. Operational experience, including scheduling, inventory management, and maintaining studio cleanliness and organization. Compensation: Competitive salary, performance bonus and benefits package commensurate with experience. To Apply: Please submit your resume and cover letter detailing your experience and qualifications for this role. Preference given to candidates eager to start.
    $58k-80k yearly est. 1d ago
  • General Manager Manufacturing

    PVD Products

    Manager Job 31 miles from Sharon

    Whether they are research professors developing new and exciting engineered materials for tomorrow's applications or Fortune 500 companies developing the latest devices, our customers have something in common: they need to do something exciting and new. When their requirements are unique and typical run-of-the-mill deposition equipment won't cut it, they turn to PVD Products for unique and creative solutions. We can take on these tough challenges because equipment design and manufacturing are at the core of our DNA. If the opportunity to work in this small, fast-paced environment surrounded by passionate, talented people appeals to you, and you have the drive to contribute to our future success, then come join us! Duties: ยท Responsible for all operations at the facility to ship tools on schedule and within budget. ยท Oversee day-to-day operations of the engineers, assembly, as well as purchasing and finance departments. ยท Keep track of the costs of each job with the Controller and alert CEO of any serious cost overruns and/or shipment delays. ยท Interact with CTO and customers to help define and cost tools and review quotes and spreadsheets prior quote submission. ยท Run weekly production meetings. ยท Run Kick-off meetings for new orders with CTO and appropriate engineers. ยท Attend design reviews of tools as they become developed. ยท Attend weekly finance meetings with the Controller, CTO, and CEO and discuss cash flow strategies. ยท Provide technical assistance to customers and to the parent company. ยท Work with parent company to help write proposals. Requirements: ยท Desire and ability to lead and engage productively with a collaborative team of about 15 people. ยท 10 years' experience as project manager or general manager. ยท 5+ years' experience in thin film capital equipment manufacturing environment a plus ยท 5+ years' experience with standard physical vapor deposition processes a plus ยท Experience with standard accounting practices ยท Proven management skills in a high stress environment. ยท Strong computer and presentation skills (MS Project, EXCEL, PPT, MRP Software, etc.) ยท MBA, MS, and/or Ph.D., in related fields (Engineering, Physics, Materials Science) Travel: 5-10% within the US and International
    $58k-112k yearly est. 59d ago
  • Claims Assistant Manager, Long-Tail Liability & Reinsurance

    FM 3.9company rating

    Manager Job 20 miles from Sharon

    FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in various challenging roles. The primary responsibility of this position is to assist the Manager, Runoff Operations in supervising and directing the Runoff Operations claims function and to assist the manager in the day-to-day operations of the Runoff claims function. It also supports the Runoff Operations manager by ensuring that the claims handling processes within Runoff Operations are operating efficiently and in keeping with company procedures, and that appropriate reserves are in place to protect the company's bottom line. Schedule & Location: This position is an exempt, full-time office-based position working 5 days each week Monday-Friday in Waltham, MA. This position may be eligible for one remote day per week on either Tuesday or Friday, based on business needs. Up to 5% occasional domestic travel is required. Reviews and approves claim payments and/or reserve changes submitted for review by claims examiners. Oversees claims workflow to ensure that all deadlines are met; assigns claim loads to claims examiners. Assists in creating and issuing various reports to senior management. Assumes responsibility for a claim load, both assumed reinsurance and direct casualty. Initiates and directs the investigation and resolution of complex coverage issues. Interprets and executes claims policies and procedures. Provides direction and feedback to direct reports regarding job performance and career development objectives. Assists the Runoff Operations Manager with management and development of claims staff. Recruits and trains new claims employees. Assists the Runoff Operations manager in the retention and supervision of auditors, consultants, and attorneys; works with them to develop solutions to complex claim disputes. Leads or participates in special projects as needed. Required Education: โ€ข 4-year bachelor's degree in business administration Highly Preferred Education: โ€ข Professional certification (CPCU, ARe, AIC) Required Work Experience: โ€ข 5+ years' work experience in casualty insurance claims โ€ข Reinsurance experience is essential, discontinued lines experience preferred Required Skills: โ€ข Leadership and supervisory skills โ€ข Excellent communication and analysis skills โ€ข Advanced knowledge of insurance and reinsurance principles โ€ข Ability to work independently The annual salary for this position is $100,400-$144,300 and will be determined based on individual qualifications. Employees enjoy a comprehensive Total Rewards program, including incentives, health and well-being programs, retirement plans, career development, tuition reimbursement, flexible work options, and more! FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
    $26k-38k yearly est. 4d ago
  • Store Manager

    Aritzia

    Manager Job 9 miles from Sharon

    THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences THE OPPORTUNITY Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Boutique Manager, you will lead the team to: To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships. To create an optimal balance of sales and service by having the right people, in the right place at the right time. To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience. THE QUALIFICATIONS The Boutique Manager has: A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve. Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
    $39k-68k yearly est. 22d ago
  • Store Manager

    Akira/Shopakira.com

    Manager Job 23 miles from Sharon

    AKIRA Store Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company. The Position Store Manager Location Providence Place Providence, RI Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing AKIRA's 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards. Upholding and enforcing all AKIRA policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time
    $41k-72k yearly est. 51d ago
  • Dunkin' Store Manager

    The Waldwin Group

    Manager Job 17 miles from Sharon

    We are seeking a dynamic, results-driven Store Manager who is passionate about delivering exceptional service while upholding the mission, vision, and values of Dunkin'. As the Store Manager, you will be responsible for overseeing the day-to-day operations of your Dunkin' store, ensuring that all processes run smoothly, from customer service to staff performance. Your role will be integral in cultivating a positive, energetic environment that fosters customer loyalty and enhances the Dunkin' brand experience. We are looking for a leader who can think strategically, creatively address business challenges, and execute marketing initiatives to achieve growth. This is an exciting opportunity to make an impact by driving business performance and building lasting relationships with customers and employees alike. Key Responsibilities: Excellence in Retail Operations: Ensure smooth day-to-day operations, maintaining high standards of service, product quality, and store cleanliness. Customer Loyalty & Engagement: Foster a positive and welcoming atmosphere, inspiring customer loyalty while promoting the Dunkin' brand. Team Leadership & Development: Lead, motivate, and engage a high-performing team, ensuring alignment with Dunkin's values and business objectives. Achieve Short-Term Business Goals: Oversee the implementation of daily goals and initiatives to ensure efficiency and excellence in service delivery. Drive Store Traffic & Growth: Create strategies to attract new customers, increase foot traffic, and boost sales. Financial Management & ROI: Monitor store performance, optimize resources, and implement strategies to maintain profitability and ensure financial compliance. Qualifications: Leadership & Engagement: Strong leadership skills with the ability to inspire and engage a team. Experience: Minimum 2 years of store management experience in a fast-paced, customer-focused environment. Education: Associate's degree or equivalent experience. Customer-Centric & Team-Oriented: A passion for providing exceptional customer service and developing high-performing teams. Revenue-Driven: Strong business acumen with a focus on achieving financial targets and driving growth.
    $39k-67k yearly est. 4d ago
  • Store Manager, Wrentham MA

    Jimmy Choo

    Manager Job 10 miles from Sharon

    STORE MANAGER WHO YOU ARE: Our leaders at Jimmy Choo are stylish, sophisticated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive your business by being a solution-oriented leader! As a Store Manager, you will develop an elevated team that is focused on maintaining exceptional levels of customer service. WHAT YOU'LL DO: Develop, maintain and expand customer base by capitalizing on high-profile clientele and sales Implement and manage the boutique's client outreach program in order to drive financial performance and exceed KPI targets Maintain awareness of market trends by monitoring local competitors and developments within the industry Motivate team to drive results through goal setting, accountability and celebrating successes Effectively manage all HR functions to support the boutique's staff Deliver operational excellence in all store processes Develop and execute strategic business plan while driving incremental sales by utilizing cross functional partners, CRM and marketing opportunities YOU'LL NEED TO HAVE: 2+ years of Store Manager experience at a high-end retailer WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with a strong ability to engage; a true brand ambassador Elevated customer service skills; Passion for sales, footwear and accessories Strong in performance management and team development Exceptional verbal and written communication skills THE BENEFITS Product allowance Cross brand discount Competitive paid time off Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Paid Parental Leave 401k Match Bonus Potential At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    $39k-69k yearly est. 36d ago
  • Store Manager

    Meadows Staffing Group Inc.

    Manager Job 30 miles from Sharon

    Store Manager - Industrial Parts & Components ๐Ÿ’ผ Full-Time | Competitive Pay & Benefits A leading supplier of industrial products is seeking a results-driven Store Manager to lead day-to-day operations at one of its retail locations. The company specializes in hydraulic, pneumatic, automation, filtration, and fluid connector components, as well as custom packaged systems. This is a great opportunity to join a growing organization and take ownership of a dynamic, customer-facing environment. Join a Legacy of Excellence ๐Ÿš€ For over 50 years, this well-established and growing business has delivered unparalleled service and top-quality products to its customers. With a strong foundation built on trusted relationships, we've partnered exclusively with leading manufacturers who share our commitment to excellence. Our dedication to continuously monitoring these partnerships ensures we consistently meet-and exceed-our customers' evolving needs. Now, as we continue to expand, we're looking for passionate, driven individuals to join the journey. ๐Ÿ’– Why We Love This Position! ๐ŸŽฏ High Impact - You're not just managing a store; you're running a business within a business. Your decisions directly shape success! ๐Ÿค People-Focused - Build real connections with customers and lead a tight-knit, motivated team. ๐Ÿ”ง Hands-On Variety - From customer interaction to light fabrication and problem-solving, no two days are the same. ๐Ÿ“ˆ Growth Potential - Join a growing company that values development and rewards initiative. ๐Ÿ† Pride in Product - Represent industry-leading components and solutions that customers truly rely on. Key Responsibilities ๐Ÿ”ง Oversee all daily store operations including sales, inventory, fabrication, and customer service ๐Ÿ“ˆ Develop strategies to grow the customer base, increase store traffic, and maximize profitability ๐Ÿ’ฌ Provide expert product and sales support to customers ๐Ÿ“ฆ Manage inventory levels and monitor buying trends and customer needs ๐Ÿงพ Maintain budget projections and store performance metrics ๐Ÿงฐ Fabricate and assemble products (training provided) ๐Ÿงผ Ensure the store remains clean, organized, and brand-consistent ๐Ÿง  Become a subject matter expert in industrial product technology and applications What You Bring to the Table โœ”๏ธ Customer-first mindset and strong service ethic โœ”๏ธ Problem-solving skills and a proactive attitude โœ”๏ธ Mechanical aptitude (a plus!) โœ”๏ธ Excellent communication and interpersonal skills โœ”๏ธ Strong organizational abilities and attention to detail โœ”๏ธ Ability to manage multiple tasks and customers simultaneously โœ”๏ธ Proficiency in measurements, math, and working with metrics โœ”๏ธ Self-starter and self-motivated! Position Details Weekly schedule: Monday to Friday | 7:30am - 4:30pm Benefits include: โ€ข Health insurance โ€ข Paid time off โ€ข Dental insurance โ€ข 401(k) โ€ข 401(k) matching If you're looking for a hands-on leadership role where you can combine sales, operations, and light fabrication in a team-focused environment, we'd love to hear from you!
    $39k-68k yearly est. 15d ago
  • Store Manager

    Mango 3.4company rating

    Manager Job 15 miles from Sharon

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We are excited to announce a Store Manager position for our MANGO Natick Mall store in Massachusetts. If you are passionate about fashion and looking to lead a team in a dynamic retail environment, we'd love to hear from you. Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $31k-55k yearly est. 17d ago
  • Retail Manager

    State and Liberty Clothing Co

    Manager Job 17 miles from Sharon

    State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting. Who You Are: You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results. You thrive in a high-energy, fast-paced, customer-focused environment You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company. You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences. You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader. You have a โ€˜no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms. You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment. What You Will Do: Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback. Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people. Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture. Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same. Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request. We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately. If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path. Job Benefits: Compensation: $18.00-$25.00(based on experience) Comprehensive health insurance package with an employer contribution 401K available after 1 year of employment Employee Discount Opportunity to be a critical member at a people-centric, fast-growing company IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
    $18-25 hourly 58d ago
  • shift manager - Store# 52676, LYNNFIELD, ROUTE 1

    Starbucks 4.5company rating

    Manager Job 30 miles from Sharon

    Join us andinspirewith every cup! At Starbucks, its all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, ourcustomersand our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks partners.Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! The Shift Manager role is structured as a management training program that builds on your supervisory experience, coaching skills, coffee/ tea passion and business acumen all in preparation for fully managing a store. You will learn how to run a multi-million dollar business, lead a team, and building a meeting place in your community. Our goal with the program is to develop future store managers. Following successful completion of this role you will have the opportunity to be one of our world class leaders. Using a mix of online learning, classroom training and hands on mentorship, youll learn how to: Grow a successful, multi-million dollar business:drive sales leveraging your business acumen, efficiency and problem solving skills Nurture talent & lead a team:engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams. Inspire others:become a dynamic brand ambassador dedicated to driving and achieving results through your team From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners.Benefits include100% tuition coverage through our Starbucks College Achievement Plan ,health coveragewith avariety ofplansto choose from,andstock & savings programslike our equity reward program, Bean Stock .Whats more, Starbucks offers flexible scheduling andopportunities for paid time off.Visit starbucksbenefits.comfor details. Benefit Information Summary of Experience One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything. It's time for you to be a part of a Great Workplace too; it's time for you #tobeapartner, apply today! As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelors degree through Arizona State Universitys online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com. RequiredPreferredJob Industries Other
    $33k-39k yearly est. 26d ago

Learn More About Manager Jobs

How much does a Manager earn in Sharon, MA?

The average manager in Sharon, MA earns between $46,000 and $118,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average Manager Salary In Sharon, MA

$74,000
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