Manager Jobs in Sandwich, MA

ABOUT THE ROLE: Come be part of an amazing team! Admiral Packaging, Inc. is a packaging company located in Providence, RI. While we have been in business for 127 years, we currently find ourselves in a phase of rapid change and growth. Ideal candidates will want to work in an environment that is fast paced, challenging and fun! SUMMARY: The Customer Service Manager oversees the customer service department including all activities, personnel, and processes, including order entry; order/shipment status; complaint and credit processing; customer information maintenance and all aspects of providing excellent customer service to our customers. DUTIES AND RESPONSIBILITIES: Manages, directs, and supports Customer Service Representatives. Evaluates performance and all customer service duties in line with company strategies to achieve customer satisfaction. Directs Customer Service activities and sets team and individual performance goals. Analyzes data to identify, propose, and implement needed improvements. Responsible for training Customer Service Representatives in customer relations techniques, order processing procedures, and software systems. Manages workload in Customer Service Department to provide excellent response to customer orders, questions, and complaints. Collaborate with cross-functional teams to resolve customer issues promptly. Provide support administration to company website and social media accounts. KNOWLEDGE, SKILLS, AND ABILITIES: Excellent interpersonal and communication skills, both written and verbal. Thorough understanding of customer service protocols. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Proficient in learning new software applications. EDUCATION AND EXPERIENCE: Associate or bachelor's degree in business administration, Sales, Marketing or related discipline, preferred. 2+ years of experience as a Customer Service Manager, preferred. 2+ years of supervisory experience, required. Knowledge of Microsoft Office, Dynamics, and SharePoint a plus. SALARY $80,000-$115,000 commensurate with experience.

Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment. Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated. Summary: The position reports directly to either the Regional Vice President or District Manager of the company. This role is a true general management position with full P&L the responsibility for the location. The position requires the ability to develop, implement, control and adjust market-specific plans to successfully implement the company's growth strategy while simultaneously leading a management team to achieve sales and profitability targets for the branch. The focus and scope of this job is to ensure that the branch: Successfully executes the company's strategic plan comprehensively and systematically. Approximately 50% of the General Manager's time should be devoted to this work. Develops and executes plans to improve the sales, operational and financial performance of the branch. Achieves branch results that align with the company's strategic goals. Achieves and maintains a safety-first culture - meeting or exceeding improvement targets. Personal initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because the business environment changes rapidly, the work involves innovation and creativity in planning and problem solving. Sound decision-making is required to implement practical, timely solutions. Self-assurance and the confidence to purposely drive toward results while leading and engaging the commitment of others is essential. A leadership style that is firm and goal-oriented, and yet motivates, trains, and engages others in an enthusiastic way is important. The emphasis on building rapport and relationships with individuals and groups requires an outgoing, poised and persuasive communication style. Because the pace of the work is faster than average, the ability to thoroughly assess and analyze information to make sound decisions is critical. The scope of the job requires a strong leader who can quickly build trust and associate engagement. An effective General Manager is skilled at communicating the company's vision and goals as well as the importance of each associate's role in contributing to company success. The job requires the ability to act independently with a high degree of commitment, urgency, and confidence. Dedication and commitment and the pursuit of high standards of achievement are expected in this position. As the company is in the midst of strategic change, the position requires an individual that flexible, resilient and who is excited by the opportunities that growth brings. Essential duties and responsibilities include, but are not limited to, the following: Results Management: Demonstrates effective budgeting, goal-setting, planning, coordination and execution. Achieves consistent positive results in Safety, Sales, Operations and Service. Communicates company, branch and individual performance to all associates on a regular basis. Strategic Change Management: Leads the branch transformation process. Instills a culture of continuous improvement in all areas of the business. Develops and implements a Branch Improvement Plan - A branch SWOT analysis (strengths, weakness, opportunities and threats) and activities to address them. Sales & Marketing Management: Drives organic sales growth by successful execution of the sales planning process. Develops and constantly refreshes a deep knowledge of the competitive landscape (customers, competitors, vendors). Develops and implements a project strategy. Collaborates with the National Accounts team to align activities associated with the Huttig-Grip and Repair and Remodel strategic initiatives. Coordinates with the Pricing team to ensure an optimal structure is in place. Performs as the branch Sales Manager at smaller sites. Operations Management: Builds and maintains a Safety-First operations culture. Ensures work place safety for all associates and executes the branch safety plan and associates involvement initiatives. Develops customer and market-based service level agreements with the goal of leading the market. Implements Lean concepts to drive flawless execution of warehousing, production and delivery activities. Human Resources Management: Builds a culture of high performance and high engagement. Develops and implements branch workforce (staffing) plans. Implements effective interviewing, assessment and selection techniques to identify the best available talent. Provides a clear vision, effective training, targeted coaching and high-potential mentoring. Manages performance through effective goal-setting, timely feedback and prompt corrective action if needed. Develops and implements branch succession plans and associated activities with the goal of provide career advancement opportunities to our best talent Pace and variety of activities: Works with a sense of urgency for goal achievement. Leads in a fast-paced environment. Manages multiple projects and competing priorities. This position requires approximately 15-20% travel. Work Style: Must be results-focused and able to generate innovative and creative solutions to problems. Must build quick rapport with employees, customers, supply partners, and key stakeholders. Decision-making: Must be able to take calculated risks and have the ability to influence others to action. Must possess general business acumen. Communication: The ideal candidate must be extroverted, confident, and possess the ability to effectively communicate the benefits of valued-added service and products to employees, customers, and vendors. Leadership style: Must exhibit a directive leadership style to achieve better than average business results. Able to delegate details as needed and establish follow-up meetings to determine status. Foster teamwork, empowerment, growth, and development of subordinates. Supervisory Responsibilities: Manage 4-8 subordinate managers who supervise an employee population ranging between 15 to 150 employees per branch. Responsible for the overall direction, coordination, and evaluation of the branch. Ensure the safety of all employees through diligent execution of the company's safety program. Ensure all supervisory responsibilities are carried out in accordance with corporate policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems. Education and Experience: Bachelor's degree preferred. Six to ten years related experience; or equivalent combination of education and experience. Successful candidates must have a successful track record of leading teams in sales and/or operations. Experience in the distribution industry is desirable. Mathematical Skills: Must show business acumen, create and understand financial statements, branch budgets, and technical journals. Physical Demands: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. The employee may occasionally lift and/or move 10 or more pounds. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. Personal Characteristics for Success: A proven leader that people believe in and want to follow. Highly driven and disciplined with sense of urgency for goal achievement. A change agent, able to persuade and coach subordinates to change their behavior. A person who thrives in rapidly changing environment. Enjoys work in a decentralized environment. Willing to consistently challenge the status quo. Skilled at building a high performance team - attracting, selecting, developing, empowering and holding leaders accountable for results. An individual with high integrity Summary of Company Benefits: Health, Dental, and Vision Insurance Health Savings Account (HSA) Flexible Spending Account (FSA) 401(k) with a Company Match Group Term Life Insurance and AD&D Employer Paid Long-Term & Short-Term Disability Voluntary Supplemental Hospital and Accident Plans Employee Assistance Program 8 Company Paid Holidays & 1 Floating Holiday Paid Time Off (PTO) Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

Haverhill is a fast-growing jewelry brand dedicated to crafting timeless, personalized pieces. We blend timeless design with a legacy of quality and craftsmanship, delivering meaningful jewelry to customers around the world. At Haverhill, we pride ourselves on providing exceptional products and memorable customer experiences. Position Summary We are seeking a dynamic and experienced Customer Service Manager to lead our customer support team, ensuring our clients receive top-tier assistance throughout their purchase and ownership journey. The ideal candidate will be someone who thrives in a fast-paced, growing environment, demonstrates a deep passion for customer satisfaction and sales, and embraces technology-including AI-to optimize efficiency without sacrificing quality. This role is primarily on-site in our Warren, RI office, with some flexibility for remote work. Typical Weekly Hours: Full Time (40 hours) Peak Season Note: During high-volume sales periods (such as Mother's Day and Christmas), overtime may be required and is considered mandatory. Key Responsibilities Team Leadership and Management Directly supervise a team of two (2) current Customer Service Representatives, with the potential to scale the team over time. Plan and implement growth strategies, which may include expanding the in-house team, managing an outsourced agency, or a blend of both. Develop performance goals and benchmarks, ensuring team members have the guidance and resources to meet and exceed targets. Foster a positive, collaborative environment that emphasizes quality service, continuous improvement, and efficient use of technology. Customer Experience & Sales Support Own the end-to-end customer journey, from initial inquiry to post-purchase support, with a focus on delivering outstanding experiences. Provide styling advice, guiding customers in product selection while shopping live on ***************** or through scheduled virtual consultations. Identify and execute upselling and cross-selling opportunities to drive sales while maintaining a customer-centric approach. Design and implement policies, procedures, and processes that streamline customer interactions and enhance satisfaction. Operational Excellence Monitor and analyze support metrics (e.g., response times, resolution rates, customer satisfaction scores) to identify trends and areas for improvement. Collaborate with cross-functional teams (e.g., Marketing, Production, E-commerce) to address product or service gaps and align on customer service objectives. Maintain updated knowledge of product offerings, promotions, new launches, and styling tips. Technology & Tools Oversee the use of ReAmaze for customer support, ensuring the platform is optimized to respond to customer inquiries effectively. Leverage Shopify+ for order management, workflow automation, and seamless customer experiences. Identify opportunities to introduce or enhance AI-driven solutions to automate routine tasks, improve response times, and boost team efficiency-always balancing innovation with a personal touch. Conflict Resolution Handle escalated customer cases, using sound judgment to achieve resolutions that balance customer satisfaction with company objectives. Develop and maintain a clear and effective escalation process. Reporting & Analysis Provide regular updates to senior management on service performance, team achievements, and customer insights. Leverage data to forecast needs, optimize resource planning, and drive strategic decisions. Qualifications Bachelor's degree in Business, Communications, or a related field (or equivalent experience). 3-5 years of experience in customer service management or a related leadership role. Proven track record of building and leading high-performing teams. Strong understanding of customer service best practices, metrics, and methodologies. Experience with ReAmaze (or similar customer support platform) and Shopify+ (or similar e-commerce platform). Excellent verbal and written communication skills; comfortable interacting with various stakeholders and potential customers in styling or upselling scenarios. Tech-savvy mindset with an interest in leveraging AI-driven tools to enhance efficiency and maintain high-quality service. Ability to think critically, solve complex problems, and adapt quickly in a fast-paced environment. Passionate about delivering outstanding customer experiences and cultivating positive relationships. Experience working in, or a strong passion for, luxury goods and/or fine jewelry Why Join Haverhill? Impactful Work: Be part of a fast-growing brand that delivers meaningful, personalized products to customers worldwide. We were recently named to The Lead's Foremost 50 List - come & join our momentum! Growth Opportunities: Join a dynamic team in a rapidly expanding company where your contributions are recognized and rewarded. We've been named two years in a row (2023 & 2024) on the Inc. 5000 list of fastest-growing private companies in the USA - come grow with us. Collaborative Environment: Work alongside passionate professionals who value creativity, integrity, and teamwork. Location Flexibility: Enjoy an on-site role in Warren, RI with the added benefit of remote work flexibility. Competitive Compensation: $60,000 - $70,000 base salary annually (commensurate with experience), plus benefits and bonus potential. At Haverhill, we celebrate moments-and that includes the people who make them happen! We believe that creativity thrives in an inclusive, diverse, and welcoming environment. That's why we're proud to be an equal opportunity employer, embracing individuals of all backgrounds, experiences, and identities. No matter your race, color, religion, gender, national origin, age, disability, veteran status, or favorite ice cream flavor, you're welcome here. If you're passionate, talented, and ready to grow with us, we'd love to have you on our team.

Providence, RI $80k salary A family run company that has been in business for almost 100 years is looking for an Operations Manager to run a retail distribution center in Providence, RI. This distribution center is less than 100k sq. ft. with 60+ employees. To be successful in this position ideally you have… Experience with high volume of SKUs Knowledge of WMS Ability to work in a fast paced distribution environment A minimum of 5 years of managerial experience in distribution Retail distribution experience preferred If this sounds like YOU…Send me your resume! hholdaway@irisrecruiting.com

Who are you: My client is looking for an experienced Service Manager to help oversee the Service department. Looking for an individual who exudes positive energy, has a stellar work ethic, is proactive, and leads by example. This individual must have great customer service skills as customer satisfaction is a must and part of our company culture. Auto industry and plumbing supply transitions over well but open to other candidates who feel their skillset could be a great fit! What you will be doing Departmental Payroll Staff Scheduling, Oversight Delegation of Inventory and EPASS Reporting review & delegation Communication and supervision of the assistant service manager to ensure proper support Communication with customers via Package AI (online chat), email and phone Essential Functions: Communication with customers to provide an elevated customer experience; management of staff to support this experience. Our ideal candidate has: Education: Bachelor's degree in a relevant field, such as Engineering, Technical Management, or Business Administration, preferred; equivalent technical certifications or substantial experience in technical service leadership will be considered. Experience: Minimum of 5 years in management roles within the service industry, including at least 3-5 years in a leadership or management position. Proven experience in project management, training development, and technical systems implementation. Strong organizational, analytical, and cross-departmental communication skills. Demonstrated ability to develop and lead high-performance technical teams, with a track record of fostering continuous improvement and operational excellence. About our client: Established in 1983, our client is family owned and operated. Across 4 locations, our client has been serving the Cape & Martha's Vineyard for over 40 years featuring a wide range of products including Sub-Zero/Wolf, Bosch, Thermador, GE, Samsung, Miele, LG, Speed Queen, Electrolux and more. Our partner services everything they sell and pride themselves in delivering the best product and customer service possible. Our culture fosters a positive and supportive environment, empowering team members to excel in their roles, both personally and professionally. Additional information: 75k-80k annual salary, depending on experience Healthcare 401k match Vacation and Sick Time PTO

For over 40 years, Brahmin has been designing luxury handbags that spark confidence in the people who carry them. Our croc-embossed Melbourne leather has been our signature since our start in 1982 and is well-loved for its one-of-a-kind texture. It all starts with a design. Each product is thoughtfully engineered for fashion and functionality. Then we hit the road to source the finest materials from around the globe. Be a part of our Retail team and lead our Flagship location in Newport, Rhode Island to ensure we deliver the highest quality products that stand the test of time. Basic Purpose: The Brahmin Leather Works Store Manager is responsible for leading, developing and supporting the store team to meet or exceed the company goals for profitable revenue growth within a retail store. This position is responsible for implementing, executing, and management of retail division directives. The Store Manager is also responsible for implementation of visual directives, development of customer base and creating a store environment which provides exceptional sales and customer service. Brahmin provides a parking stipend to offset parking expenses. PRINCIPAL ACCOUNTABILITIES: Talent Management: Manage staff by providing timely coaching and feedback to maximize individual and team performance. Develop and maintain positive working relationships that create a positive work environment. Educate the store team on fashion trends and product knowledge. Maintain two-way communication with the Assistant Manager to stay abreast of company and store information and brand initiative, as well as inform the assistant manager of all store activities. Ensure associates meet appearance standards that professionally represent the brand while following dress code guidelines Cultivate an environment that positions Brahmin Leather Works as an Employer of Choice. Provide effective on boarding and support learning opportunities. Provide clear direction to associates and appropriately delegate tasks. Network, Recruit, Interview new candidates. Provide timely coaching and feedback to team members when appropriate as well as manage performance issues. Sales and Service: Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs, GM % and Customer Conversion. Use company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and other sales metrics. Analyze store reports to optimize performance and take action based on business trends. Lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Identify opportunities to maximize sales and ensure financial goals achieved. Demonstrate a high level of selling and customer service skills to achieve sales. Service multiple customers at a time, multi-task or handle projects simultaneously. Exhibits knowledge of industry trends and the competitors. Building Clientele: Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships. Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of clients books and marketing initiatives with local businesses for store events. Store Operations: Plan and prioritize tasks and responsibilities to meet the needs of the business. Maintain store cleanliness and housekeeping standards. Protect company assets and maintain a safe work environment. Ensure compliance to all company policies and procedures as well as local, state and federal employment laws. Planning and execution of Brahmin brand visual direction. Participates in and leads special projects and other duties as assigned. Qualifications: Lead with integrity and enthusiasm to motivate to total store achievement. Strong drive, ambition, and passion for selling and for the overall store business success. Must be outgoing and assertive with the ability to make store business success. Ability to communicate professionally and in a timely matter with employees, customers, associates, and company partners. Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Provide clear and timely communication with corporate partners Maintain professional appearance that reflects the brand while adhering to dress code. Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays. 3-5 years of store management experience in luxury goods or a comparable retail environment with the focus on clienteling. Bachelor's degree required Physical requirements: Must be able to stand up to 100% of a work shift standing and moving. This role involves constant moving, talking, hearing, reaching, grabbing and standing for the entire work shift. Occasionally involves stooping, kneeling, crouching and climbing ladders. Must be able to lift up to 40 pounds. Note: This job description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

AKIRA Store Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company. The Position Store Manager Location Providence Place Providence, RI Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing AKIRA's 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards. Upholding and enforcing all AKIRA policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time

Our client, in the food & beverage industry, is looking to add a Digital Retail Manager to their team. This is a 6-month contract role and would require you to go onsite to their office in Greater Boston 2 days a week. They are looking for someone that can their support the planning of their foundation event as well as manage 3rd party delivery marketing programs. This would include contract facilitation, testing, performance analysis, etc. Characteristics of Ideal Candidate: Marketing background with understanding of basic marketing strategy Technologically savvy 3rd party delivery experience a plus but not required Marketing research experience a plus but not required Proficient in use of Microsoft Suite Organized Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

About the Company Northeast Alternatives/Sapura is a growing, award-winning, seed-to-table cannabis brand operating in Massachusetts and Michigan. NEA achieves the production of the highest quality cannabis products through the talents of our skilled and motivated team. We are constantly seeking out diverse, talented individuals to further the company's mission and provide unique and innovative ideas. As the business continues to grow, our team will continue to grow, providing opportunities for our aspiring employees. If you are motivated, eager to learn, dedicated, flexible and excited about joining an incredible industry, then come join the Northeast Alternatives/Sapura family! About the Role The Assistant Store Manager (ASM) reports to the Store Manager. The ASM is primarily responsible for working collaboratively with the Store Manager and independently when the Store Manager is not on-site to manage, maintain and supervise day-to-day retail operations at the dispensary location. The Assistant Store Manager upholds customer service, company values, and brand culture, making the customer a priority of every interaction. This position supports by leading the daily operations of the store, including but not limited to the following duties: knowledge and compliance of laws, ordering, e-commerce, fulfilment, to-go, sales and revenue, cash handling processes, financial reporting, inventory management, customer experience, and regulatory compliance. In addition, this position is responsible for opening and closing duties, supporting personnel management, and ensuring the store, to-go services, and fulfilment are running smoothly. Responsibilities Leads, motivates, and inspires the retail team Coaches employees to create a customer-centric environment, resulting in a memorable and positive customer experience Delivers exceptional customer service by observing, listening, interacting, and following up with customers to ensure satisfaction Works proactively to solve customer complaints and concerns Builds and increases customer retention, fostering strong relationships and developing brand awareness and loyalty Utilize customer and team member feedback to implement changes to improve the customer experience readily Execute dispensary selling strategies through collaboration with marketing related to incentives, displays, and internal and external promotion Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions View sales reports and communicate with the team to identify sales trends and potential inventory requirements Analyze core metrics to understand better store performance to meet and exceed goals Utilize approved employee incentives to drive sales and boost morale Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews Maintain store compliance with all local, state and federal regulations Assist SM in all required reporting, paperwork, and state tracking system recording Assist state and local government auditors and law enforcement with inventory, sales, and compliance audits when SM is absent Perform all daily opening and closing procedures Implement and oversee security, reporting and cash management procedures related to store opening and closing Responsible for facility maintenance and troubleshooting, including proper phone upkeep, utilities, technology, maintenance, repairs, stock, and supplies Ensure that the sales floor is adequately staffed at all times Keep track of all expiring products and promote sales as needed Coordinate with SM and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations Ensure all expired/damaged/returned products are logged and disposed of according to regulations Provide daily correspondence via email with the SM and team members as needed Adheres to all Northeast Alternatives Policies and Procedures Maintain a clean and organized work environment Other duties as assigned Qualifications 2+ years in retail management or restaurant management experience required Cannabis industry experience preferred but not required Full-time (40 Hours per week). Must be available 7 days a week in the morning, afternoon, and evening High School Graduate or equivalent Experience in a leadership role, assistant management, communication, and training skills in a customer-centric retail environment Previous assistant store management experience preferred Clean criminal record Must have reliable transportation Strong interpersonal, verbal, and written communication skills Good planning, organizational, and time management skills Ability to lead, delegate, and motivate staff Ability to maintain composure under pressure Knowledge of Massachusetts laws and regulations pertaining to Marijuana Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes Pay range and compensation package Pay: From $45,000.00 per year Benefits Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift Day shift Evening shift Morning shift Equal Opportunity Statement Northeast Alternatives has a strong commitment to Diversity, Equity, and Inclusion and aspires to be reflective of the diverse communities we serve. We aim to attract and hire qualified candidates who hold these same values, provide diverse perspectives, and contribute to creating a workplace where all employees experience a sense of belonging.

Main Function: Accountable for providing day to day support to the Service department facilitating the delivery of FM's product of “Reliability.” Acts as a technical resource for field staff, office staff, and customers, applying technical experience and acumen to ensure technical service needs are effectively met. Leads effort to improve technical skill set and knowledge of all staff in the organization through training and mentoring. Duties & Responsibilities: Under the general direction of the Director of Operations, provides technical support throughout FM and manages Field Project Managers, Service Support Specialists, and Technical Trainers, ensuring team is fully trained on and executes job duties and expectations: Advises and supports Field Technicians with technical support, diagnosis, training, mentorship, and quality of service work; communicates regularly with customers, technicians, and other FM staff to resolve technical questions and issues Supports the efficient and effective operations of the quoting and research functions for all customer repair jobs, and serves as primary contact for escalated technical questions. Oversees special projects beyond the scope of general maintenance activities. Schedules and supervises work of project managers and manages scope of work and timelines for installations, troubleshooting, specialized testing, equipment overhauls, complex repairs, and disaster recover support Works closely with the Service Department regarding scheduling of quoted and project work, field training requirements, and fleet and equipment maintenance. Reviews history information for work performed in the field to ensure it is properly recorded, promptly identifying and addressing noted issues where units are not fully operational; identifies, captures and acts upon upsell opportunities Monitors schedules to ensure efficient use of time, resources, ensuring daily optimal routing is employed for assigned staff Drives Quality Control Check (QCC) program for field staff, ensuring that all work is carried out according to prescribed procedures and in accordance with FM Generator's service delivery expectations; responsible for scheduling and coordinating Quality Control Checks (QCC's) for all service field technicians Assesses and drives the improvement of the skill set of all field team members, identifying and scheduling appropriate training to ensure field team is well rounded with the skills need to effectively support operations and has a high first-time fix rate. Works closely with Manager of Training. Monitors and evaluates the effectiveness and success of all field training. Assists with technician recruiting by performing timely technical skill assessments of candidates, including but not limited to initial resume review, technical test administration, and in person interviews. Supervises technical support staff efforts to create, document, and share SOPs, templates, “cheat sheets,” and other reference materials in support of FM's Best Practices Accountable for company fleet, including the management of maintenance and repairs, and the systems tracking thereof, as well as proposing replacements/additions as required to maintain uptime and company image. Ensures vehicle fleet and portable generators are fully operational (to include off road equipment). Manages repair, maintenance, road readiness and logistics of fleet and portables to ensure all are operational and in safe condition. Advises and makes recommendations on replacement schedule. Manages Fleet Mechanic. Manages Safety Process. Ensures that employees are informed of, comprehend, and comply with safety policies and procedures as well as associated federal, state, and local regulations as they pertain to the assigned job responsibilities. Works closely with operations team to identify and address real or potential environmental, health and safety issues related assigned site operations and transportation/delivery. Fields and addresses EHS queries and requirements. Continuously seeks out performance improvement opportunities. Implements and documents process improvements in the FM SOP. Mentors staff in process improvement techniques and encourages their use. Oversees and actively participates in Performance Evaluations of all assigned staff. Mentors staff for improved performance and/or seek resources and support to ensure qualified office and field staff capable of responding to customer needs, identifying training needs among subordinate staff and develops their skill set Tracks, measures and analyzes established metrics, to audit process and personnel for productivity and continuous improvement Uses a multidimensional thought process and tools when developing solutions or responding to emergency situations On-Call Responsibility: FM Generator has a management team that rotates coverage for 24/7 on-call service. This position requires a rotation in that schedule Performs other related duties as necessary or directed Key Competencies: A safety promoter, with an unwavering drive for improving employee safety A strong manager who lives by and instills in others the FM's mission of Reliability Experienced in managing complex customer relationships. Possesses excellent customer service skills critical to job success Ability to manage quality, productivity, and job satisfaction of assigned staff Ability to communicate with co-workers and staff in an articulate, courteous, and business-like manner Capable of working independently, keeping supervisor appropriately informed regarding operational issues Performs effectively under tight time deadlines High energy and self-motivated manager who is a team player A mentor with excellent interpersonal skills, who is capable of motivating supervisors and field staff dispersed throughout FM's service area Strong organizational skills and detail orientation required Qualifications: A Bachelor's degree is preferred combined with strong management and supervisory experience gained in progressively more responsible positions in similar roles and/or industries. A strong technical and mechanical acumen with ten plus years of hands-on mechanical diagnosis and repair experience. Five plus years of supervisory and management experience with at least three years managing field roles. Service or other mechanical/technical industry experience required.

Role: Assistant Store Manager Job type: Permanent, Full-Time A very exciting opportunity has come up to join an established British company who is currently expanding along the East Coast of the US. You can read more about Fat face and its origins on our website: *************************************************** We are looking for an Assistant Manager, you will need to be a passionate leader and be proactive at establishing the brand in the local area. To put the customer at the heart of everything that you do whilst leading your team to success, by living the FatFace Vision & Values. To commercially manage the store by maximizing profitability through the retail plan; driving sales, managing costs, and delivering our Brand through the visual proposition. Train, develop and lead your crew to their full potential. Act as a brand ambassador, promoting the FatFace brand and culture to our customers through your team. Responsibilities: Use knowledge of local markets, financial data, retail and company strategy to meet and exceed agreed targets for Sales, Payroll and Stock integrity, thereby delivering profit expectations. Proactively manage the performance of yourself and your team across all business KPIs. Deliver the successful implementation and maintenance of the brand proposition in your store. Drive and role model customer service standards to exceed customer expectations and meet customer service KPI measures. Complete appraisals and performance reviews for all store management and crew. To recruit, train and develop team, through leading by example and creating a motivating work environment. Having awareness of your own development needs and team succession. To ensure correct procedures are adhered to in a professional manner for your crew and store including cash & stock, health & safety, office, security of premises, key holders and loss prevention. (NB, this list is not exhaustive) To ensure that the store is working to budget through effective scheduling, cost controls and crew productivity. Communicating and liaising with Head Office to influence and maximize the stock package. Using commercial creativity to maximize sales opportunities that are unique to your local market, and communicating this constructively at all levels. To execute the FatFace Visual proposition to company standards. To abide by all FatFace policy and procedures. To use effective planning and organizational skills to successfully implement the retail plan

Senior Manager of Cultivation Operations (Cannabis and CBD) Must be based in Lakeville, MA - Must have working/professional experience in the Cannabis and/or CBD industry The Senior Manager of Cultivation Operations based in the Lakeville, MA Manufacturing/Cultivation Center. This role's main function will be to manage and create SOP's, along with operational and financial advisory services to high-performing growth oriented brand. The ideal candidate should excel working in a team environment, on a diverse range of fast-moving assignments, and in an entrepreneurial environment. Primary Responsibilities: Thoughtful and engaging leader who develops the abilities of team members through a combination of goal setting, delegation, training, coaching, and mentoring. Maintain and create Operational Procedures, including SOPs. Oversee and provide strategic leadership to a team of Cultivation Center managers and other team members. Support analysis and organizational resources to drive the total production increase across the region. Support with the implementation of operational schedules, systems, and controls, and be able to successfully articulate this information to upper management. Create strong leaders via coaching, training and development and recruitment, create retention and career path strategies for the team. Demonstrate passion for product and people, develop talent and have actionable succession plans. Coordinate with all business partners and allocate resources to drive business and meet goals. Evolve productivity through best practices and continuous learning. Partner with Human Resources on internal matters Required Skills & Experience: Experience within Cannabis and/or CPG Experience with developing and managing financial and operational analysis as well as assisting to implement changes as result of analysis and observations. Qualifications: Bachelor's degree or degree equivalent Minimum 7+ years of experience with Manufacturing/Cultivation Centers Excellent written and oral communication skills and a demonstrated ability to interact with junior and senior team members, senior management and other stakeholders or professionals Well-developed problem solving and analytical skills with demonstrated experience in solving complex issues Intellectual curiosity, self-starter, and ability to learn quickly High Proficiency in MS Excel, Word, PowerPoint, and MS Teams

Locales is a full-service restaurant which specializes in Mexican street food and agave spirits. Role Description This is a full-time on-site General Manager role located in Hingham, MA at Locales Tacos y Tequila. The General Manager will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. Qualifications Leadership, Management, and Team Building skills Customer Service and Communication skills Financial Management and Budgeting skills Problem-solving and Decision-making skills Restaurant Industry knowledge and experience Previous experience as a General Manager

Under the direction of the Director of EVS/Laundry and within established departmental and hospital guidelines, organizes and manages daily activities of the Environmental Services and Laundry Departments, taking into consideration the age, specific cultural needs and disability (if any) of the patients served. Holds responsibility for delivering a high quality, reliable Environmental and Laundry Services program to the Hospital. Provides technical expertise to the Environmental Services team, while carrying out specific programs in maintaining the Hospital facilities. Provides excellent customer service to patients, families and staff. Analyzes feedback and adjusts programs, schedules, and labor requirements, to ensure a well-coordinated effort to maximize provision of services including during periods of peak demand. Continually assesses performance through established standards (i.e. monitors results such as HCAHPS, Press Ganey, quality assurance checklists) and applies corrective measures as required. Ensures that all Environmental Services activities and programs are accomplished in accordance with requirements and regulatory guidelines. Assists the Director in the development and implementation of fiscal strategy for achieving departmental programmatic and fiscal goals. Consistently works within approved operational and capital budgets and adjusts programs accordingly. Supports safety programs for continual maintenance of a safe workplace and a safety conscious staff. Required Qualifications and Skills: Three to five years progressively responsible management experience in hospital-based Environmental and Laundry Services Demonstrated strong leadership, technical and computer skills Outstanding ability to prioritize, manage workflow, and lead others in ensuring established quality standards and supply demands are met Excellent communication, customer service and organizational skills. Ability to interact effectively with all levels of medical personnel, vendors, administration and staff Ability to collect and analyze departmental data, including staff productivity, utilizing spreadsheets such as Excel Education/Training Bachelor's degree required Licenses/Certification: Hazardous Waste Certification Preferred Qualifications and Skills: Previous experience with Cerner a plus Experience with bed turnover management and metrics Experience with contracted laundry services Essential Job Functions: Manages and leads Environmental and Laundry staff in coordination of workload across the hospital to ensure timely, high-quality delivery of service in accordance with all regulatory requirements and established standards Directs EVS staff in the management of workload across the hospital entity to ensure a timely response to requests for service Interfaces with administrators, physicians, clinical staff, and vendors. Collaborates with other department managers to ensure operations continuity Actively participates in hospital infection control program and has knowledge of all applicable legal, regulatory, and policy requirements Assumes responsibility for inventory and preventive maintenance of all equipment to ensure adequate stocking levels Participates in the interviewing and onboarding process of all new hires, ensuring that staff receives proper orientation, initial training and ongoing education Ensures all EVS staff perform duties in a timely, courteous, high quality, and professional manner Conducts ongoing quality checks to ensure adherence to standards Creates and maintains a schedule for deep cleaning and floor maintenance program Provides individual guidance and support to staff to enable high performance and personal success Contributes to the success of the organization through achievement of system, hospital and departmental goals and objectives Performs other duties as assigned Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. AGE AND DIVERSITY RELATED CRITERIA: Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures. ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to the perform essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation. PHYSICAL DEMANDS: Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. Must be able to stand for extended periods of time.

Branch Manager, Martha's Vineyard, Edgartown, MAEdgartown, United States of America Creates, Manages and executes business sales strategies. Proactively identifies prospects and cultivates relationships with Customers. Develops and implements strategies to close business deals. Makes Presentations to potential clients and assists in growing and maintaining the client relationship. Oversees the company's operations and activities to ensure achievement of the company's strategies, current goals and long-term goals. Develops and implements strategic goals, objectives and assigned P&L responsibilities. Sets, reviews and meets P&L targets and monitors expenditures and resource allocation against budget and goals. Allocates and manages resources (e.g., people, processes and capital) to meet company objectives. Develops and implements business strategy and policies that impact financial and operational performance. Implements strategies to reduce overhead, and is responsible for managing branch P & L Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Company. Focuses on increasing Bank products and services, sales and number of clients, by executing customized strategies related to people and client management. Coaches and motivates branch team members/ Participates in branch functions and community activities to promote organization's image and growth ensuring that the Company maintains a strong local presence. Delivers exceptional customer service and coaches/ motivates team to deepen existing customer relationships and acquire new customers. Manages performance of all branch staff. Responsible for the hiring, retention, motivation, and success of branch colleagues across all job families within the branch. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience in Business Management or equivalent field. (Required) Work Experience: 3+ years (Required) Skills and Abilities: Consultative, team oriented sales personality with outstanding personal customer skills Demonstrates the ability to generate sales excitement and acts as a coach and mentor to the staff Proficient in Microsoft Word and Excel with ability to operate a variety of office equipment Excellent verbal and written communication skills Sound risk decision making skills and strong operational proficiency Meets compliance and audit requirements Demonstrates supervisory abilities to provide constructive and positive feedback and manage performance Establishes and maintains effective working relationships Ability to manage, supervise, instruct and coach Ability to meet deadlines At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: Edgartown, MA, Edgartown Other Locations: Massachusetts-Edgartown Organization: Santander Bank N.A. Salary: $58,125 - $100,000/year

The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. This opportunity is based in our seasonal Nantucket store. Housing is provided. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job DescriptionYou've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us?) just happen to have some open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow. Domino's has thousands of stores all over the world, which means that no matter which job you pick there's always somewhere to move up. Domino's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. You are responsible for everything that happens at your restaurant. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policies and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & Punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. Additional Information All your information will be kept confidential according to EEO guidelines.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

FSRI is always looking for candidates that want to make a positive impact on the community we serve in! Works collaboratively with the management team to ensure safety, stability and professional guidance to residents in our care that have been placed through the Department of Children, Youth and Families. This position requires the individual to promote leadership skills in order to properly supervise TST Milieu Counselors in the residential treatment setting. The Shift Supervisor will possess a positive demeanor, integrity, empathy, nonjudgmental attitude and is culturally sensitive to the needs of the program. Monitor residential program with maintaining Trauma Systems Therapy (TST) in the milieu setting. Qualifications: Bachelor's Degree in social work-related field or significant residential/childcare experience required, supervisory experience preferred. Willingness and capability to work flexible hours including evenings and weekends as scheduled. Knowledge of and sensitivity to cultural, ethnic, racial and socioeconomic issues. Capabilities to implement appropriate child management techniques, which may include use of passive physical restraint. Excellent communication skills. Requires current driver's license, reliable transportation with a minimum of 3 seats in addition to the driver's seat and proof of automobile insurance. Bilingual skills are compensated by an additional 6%, above base pay. Physical Requirements: This position requires residential and community visits, employees in this position must have the ability to: Travel to and from clients' residence, community locations and office site, which could include using walkways, stairs and/or elevators. Ability to lift up to 20lbs. Ability to communicate by voice, use sight and hearing. Don't meet every single requirement? Here at FSRI, we're dedicated to building a diverse and inclusive workplace. If you're excited about one of our career opportunities, but your experience doesn't align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our FAMILY today! About Us: At Family Service of Rhode Island (FSRI), we succeed by lifting others. Founded in 1892, our long history of non-profit service has always been tailored to meet the unique and ever-changing needs of the diverse Rhode Island community in which we serve. We have three offices located in Providence, but our employees provide impactful services state-wide. We are engaged, committed, and passionate about our work helping others, and care deeply about our mission to advance equity, opportunity, and hope in our communities. Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.